Verizon Galaxy J3 User Manual

Activation and Service Guide

Guía de Activación y Servicio

Welcome t o Veriz on Wireless . This guide w ill show you how t o set up a nd use your phone, access sp ecial featu res, find h elp and other important information.

Getting to Know Your Phone

Phone Features

Headset Jack

Volume Key

Recent Apps

Home

Front Camera

Power/Lock Key

Back

Get ting to Kn ow Your P hone

Rear Camera

Flash

USB/Charger Port

Speaker

Setting Up Your Phone

Step 1. Rem ove the Back Cover

1. Hold th e phone securely.

2. Loc ate the cover release slot and carefully p ull the cover of f.

Step 2. Insert the Battery

1. Inser t the bat tery into t he opening o n the back of the phon e, making sure the go ld contact s align.

2. Gen tly press down to secure t he batter y.

Step 3. Replace the Back Cover

Place t he back cover ov er the back of t he phone. T hen press d own along th e edges to secure th e cover.

Step 4. Charge the Phone

Before tur ning on your p hone, char ge it fully.

Plug the smaller end o f the cable in to the USB/Cha rger por t on your phon e and the oth er end into th e charger. Then plug the char ger into an ele ctrical ou tlet to char ge the phone.

WARNING! Please use only an approved charging accessory to charge your phone. Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your device and void the warranty.

Step 5. Powering Your Phone On/Off

• To turn ON, press and hold the Power/Lock key.

• To turn OFF, press and hold the Power/Lock key and follow the prompts.

OPTIONAL: Installing 4G LTE SIM Card. The SIM C ard is pre-install ed in your smar tphone . If you need to

replace your SIM Card , consult th e following in structions.

1. If the b attery i s in the phon e, carefull y remove it.

2. Slide the SIM c ard out of the SIM card slot.

3. Carefull y slide the new SI M card into th e slot with the Verizon logo facing up .

Activate Your Service

You have 3 options to activate your account.

IM POR TANT: B efore yo u begin , make sur e your 4G LTE sm artp hone is f ully char ged as described under Setting Up Your Phone (pa ge 5 ).

Optio n 1 – On Phone Ac tivation

Please use you r phone to ac tivate 4G LTE ser vice. Step 1. Turn on yo ur phone. Step 2. Tap Act ivate My Phone.

Get ting to Kn ow Your P hone

Step 3. Follow th e onscreen s teps to acti vate your phone. Step 4. At the conf irmatio n screen, write do wn your mobile

numb er and Account Sec urity Cod e.

Step 5. Restar t your phon e to complete t he activa tion. Ser vice

acti vation may ta ke up to 15 minute s.

Step 6. Follow the S etup Wiz ard to customize yo ur phone.

IM POR TANT: If yo u are not ab le to acti vate you r phone usi ng Optio n 1, pleas e go to Optio n 2.

IM POR TANT: B efore yo u begin , make sur e your 4G LTE sm artp hone is f ully char ged as described under Setting Up Your Phone (pa ge 5 ).

Optio n 2 – Online Activation

You can use a com puter or tablet wi th an Intern et connec tion to activate your phone.

Step 1. Go to www.verizonwireless.com/activate. Step 2. Follow the steps t o complete th e activat ion. Step 3. At the con firmation screen, w rite down yo ur mobile

numb er and Account Sec urity Cod e.

Step 4. Turn o n your fully charged pho ne. Service act ivation may

take up to 15 m inutes.

Step 5. Follow the steps i n the Setup W izard to se t up your

phone.

Step 6. Regis ter for My Veriz on. Go to

verizonwireless.com/myverizon.

IM POR TANT: If yo u are not ab le to acti vate you r phone usi ng Optio n 2,

pleas e go to Optio n 3.

Get ting to Kn ow Your P hone

IM POR TANT: B efore yo u begin , make sur e your 4G LTE sm artp hone is f ully char ged as described under Setting Up Your Phone (pa ge 5 ).

Optio n 3 – Over the Air Ac tivation

You can call us to acti vate your ph one. Step 1. From another p hone, dial 866.893.7723 and follow the

prom pts to star t activating you r phone.

Step 2. You will be prompted f or the following inform ation:

• The type of phone you are activating

Get ting to Kn ow Your P hone

• The 20-digit SIM ID located on the SIM Card

• Your 5-digit ZIP code

Step 3. Write do wn your mobile number and Account Sec urity

Code.

Step 4. Turn o n your fully charged pho ne. Service act ivation may

take up to 15 m inutes.

Step 5. Follow the steps i n the Setup W izard to se t up your

phone.

Step 6. Regis ter for My Veriz on. Go to

verizonwireless.com/myverizon.

Touch Screen Tips

Use tou ch gesture s to move around the s creen, ope n menus, selec t items, zoom in and o ut of web pages, and m ore.

Ther e are several to uch motions recog nized by the phon e:

• Swipe—Swipe by quickly sliding your ﬁnger in any direction.

• Drag—Drag by touch and holding an item and moving it to a new position.

• Double Tap—Double Tap to zoom in/out on a web page or picture.

• Multi Touch—Pinch or spread your thumb and index ﬁnger to zoom in or out.

Get ting to Kn ow Your P hone

Home Screen

Notifications

Get ting to Kn ow Your P hone

Widgets

Status

App shortcuts

Dock menu

Swipe left o r right for

additional panels

NOTE: Scr een imag e and icon s are simu lated. Ac tual di splay may v ary. Ins truct ions in thi s guide ma y change d ependi ng on the so ftwa re versio n on your d evice. All proc edures b egin wit h the pho ne unloc ked and fr om the Hom e Screen u nless otherwise stated.

App Launcher

Locking/Unlocking Screen

Preve nt accident al key presses by lockin g your phone .

• To Lock, press the Power/Lock key.

• To Unlock, press the Power/Lock key. Then swipe your ﬁnger across the screen.

Backup AssistantSM Plus

Back up Assista nt is a service tha t safeguards you r contact s by automatically b acking up you r address bo ok. If your p hone is lost o r damaged, o r if you upgrade to a ne w phone, you r contacts will be restored wirelessly.

Making a Call

1. From th e Home scree n tap Phone.

2. Ent er the numb er you want to c all and tap .

Receiving a Call

Drag the Answer icon to t he right to answer an incoming call.

Ignoring a Call

Drag the Ignore icon to th e left to ignore an incom ing call.

Set Up Voice Mail

Press . If you hear a g reeting , press to interrupt. Follow the setup t utorial .

Get ting to Kn ow Your P hone

Access Voice Mail

From your phone - press . When yo u hear the greeting, press to inte rrupt. Follow the prompts.

From an y phone - dial yo ur wireless n umber. When you hear t he greeting, press to inte rrupt. Follow the prompts.

Bluetooth®

How to pa ir your heads et.

Get ting to Kn ow Your P hone

1. From a Ho me screen, tap Apps > Settings > Bluetooth, and th en tap ON/OFF to turn on.

2. Make s ure that the target device is dis coverable, so

that your device ca n ﬁnd it. Refer t o the instr uctions that c ame with th e device to ﬁnd out how t o set it to discoverable mode.

3. Tap SCAN. Your device w ill start to s can for Bluetooth

devices within range.

4. When y ou see the nam e of the target device displayed ,

tap th e name. Your device t hen automatica lly tries to pair with t he target de vice. If auto matic pairi ng fails, ent er the passcod e supplied with the t arget devic e.

Voice mai l may not be a vailable i n some ar eas. Follo w the set up tutor ial to passwordprot ect your Ve rizon W ireless Voic e Mailbox . Airti me and ot her char ges are in curred whe n using voic e mail fro m your wir eless pho ne. Mobil e to Mobile C alling mi nutes do not a pply to voi ce mail ret rieval s; you will b e charge d to maint ain your co nnec tion to voic e mail. Veri zon Wire less is no t respon sible for mi ssed mes sages or d eletion s of mess ages fro m your voic e mailbox , even if yo u have save d them.

NOTE: Voice m ailboxes n ot set up wi thin 45 day s will be ca nceled . Your vo ice mailb ox is not p asswor d protec ted unt il you crea te a passw ord by follo wing th e setup tu torial .

NOTE: Usi ng a mobile d evice or ac cessor y while d riving m ay cause d istrac tion and m ay be ille gal. Alw ays obey t he laws an d drive sa fely.

Managing Your Account

Manage your a ccount 24/7 Tap the My Verizon Mobile App on you r phone or vis it

verizonwireless.com/myverizon.

• Make payments

• Set up Auto Pay

• View and manage usage

• Change price plan and data options

• Customize features and more

Make a Payment

Use you r Credit, Debit or Veri zon Wireles s Reﬁll Card to make a p a y m e n t .†

Ways to Pay :

1. Your Phone – Ta p Apps > My Verizon Mobile App, or visit verizonwireless.com/myverizon using your

mobile browser.

2. My Verizon online – Visit verizonwireless.com/ myverizon from your computer.

3. Auto Pay – Sig n up and make paymen ts easy.

Get ting to Kn ow Your P hone

* Comp atible p hone req uired. F or autom ated acc ount inf ormat ion, dia l * 611 from your

wire less phon e or dial (8 88) 294- 6804 from a landline phone.

†Visa, Mastercard, American Express or Discover accepted.

4. At a Store Visit a Ver izon Wirele ss Communicatio ns Store or any of our pa rticipat ing agents o r retailers .

5. Customer Service From th e Home scree n, tap Phone and then dia l

from your Verizon W ireless pho ne.

Refill Rates and Expiration

Get ting to Kn ow Your P hone

(once a pplied to t he accou nt)

$15–$29.99 30 days $30–$74.99 90 days $75–$99.99 180 days $100 and above 365 days

Cards sold separately.

Services and Features

Calling Features

• Domestic Long Distance

• Domestic Roaming

• 411® Search

• Caller ID

• Caller ID Blocking

• Call Waiting

• 3-Way Calling

• Call Forwarding

Messaging*

1. From th e Home scree n, tap Message + g Compose.

2. Ent er the name or numb er of the per son you want t o send the me ssage to and yo u’ll see ma tching cont acts. Or ju st enter a phone number.

3. Tap in the messag e area and ent er your message.

4. To add an attachm ent to your messag e, tap the Plus.

5. Review your messag e and tap Send.

NOTE: Messages to participating networks in Mexico, Canada and Puerto Rico are charged at domestic rates.

Services and Features

* Additio nal and Un limite d Tex ting appl ies when s ending a nd recei ving (i) Ins tant

Messages, Text Alerts and Picture Messaging Portal Messages; (ii) messages with non-Ver izon Wi reless cu stomer s in the U. S. or par ticipa ting net works i n Mexico , Cana da and Pu erto Ric o; or (iii) vi a email. U nlimite d Texting al so inclu des Mobi le to Mobil e Messag es with Ver izon Wir eless Cus tomer s. For Addi tional Tex ts, overa ge messaging rates default to those of your Calling Plan. Premium Messaging programs, International Messaging and International Roaming not included. Compatible device requ ired for t ext, pic ture an d/or vide o messag ing. Da ta charg es will app ly for sen ding and receiving picture and video messages.

Apps & More

Play it u p with music , rington es, wallpap ers, apps a nd games. Keep up w ith Twitter™ a nd Facebook . We’ve got app s that help you do it a ll.

Data ch arges may ap ply.

Installing Apps

1. From th e Home scree n, tap for t he Google™ Play Store.

2. Tap an app yo u want to dow nload and tap Install or the app’s price.

3. Tap Accept after r eviewing th e app’s permissions .

Viewing Apps

To view preloa ded and download ed apps on you r phone, fro m

Services and Features

the Ho me screen, tap Apps.

Web Browsing

From th e Home scree n, tap Chrome.

International Services

International Calling

Any time Minutes rat e plus the following in ternatio nal surcharges:

• 10¢/min. to Mexico landline numbers

• 29¢/min. to Mexico wireless numbers, Canada, U.S. Virgin Islands and Northern Mariana Islands

International Text Messaging

• 25¢ per message, per address sent and received

International Picture and Video Messaging

• 50¢ per message, per address sent

• 25¢ per message received

Data ch arges will ap ply for sendi ng and receiv ing picture and video messaging.

For furth er information , as well as latest avail able services, location and rates, including International Roaming, visit

verizonwireless.com/prepaidglobal.

Location Based Services

This phone c an determi ne its location, w hich is useful for ser vices such as navigation , shopping a nd weather. For your safety, it ’s defaulted t o only acquir e your location when you dial

911. To use Locatio n Based Ser vices, fro m the Home screen tap Apps > Settings > Location an d tap the ON/OFF to tur n on.

Services and Features

*Locations and rates subject to change without notice. While roaming internationally, you ma y be promp ted to dial t he phon e number y ou are cal ling twi ce. Unlim ited Cal ling, Text Bu ndles and U nlimit ed Night , Weekend , Mobile t o Mobile an d Anyti me Minu tes do not a pply to In ternat ional Se rvices . Inter nation al Roamin g Coverag e only ava ilable on participating networks and is not guaranteed. Data services and features not available when roaming.

VZ Navigator®

Selec t the app or do wnload fro m Google Play Sto re. Go to verizonwireless.com/navigator for more details and

pricing.

Services and Features

*Your wi reless de vice can d etermi ne its (and y our) phys ical, ge ograph ical loca tion (“L ocatio n Inform ation” ) and can a ssocia te Locati on Infor mation w ith oth er data. Addit ionall y, certain a pplica tions, s ervice s and prog rams ar e capabl e of access ing, collecting, storing and using Location Information and disclosing Location Info rmatio n to other s. You shoul d use caut ion when d etermi ning wh ether or n ot Loca tion Inf ormati on should b e made ava ilable to o thers a nd you sho uld revie w any appl icable th ird par ty polic ies befo re provid ing acce ss. To limit po tentia l unaut horize d access to your Location Information, Verizon Wireless offers various mechanisms and se tting s to manag e access to l ocatio n data. By e nablin g locatio n setti ngs, yo u are perm ittin g third pa rty ac cess to Loc ation In format ion thro ugh sof twar e, widget s or peri pheral c ompone nts you c hoose to d ownload , add or at tach to yo ur wirel ess devic e or through web access, messaging capabilities or other means and you are authorizing Veriz on Wirele ss to colle ct, use a nd disclo se your Lo cation I nforma tion as ap propri ate to pro vide you wi th any loc ation se rvice s that you e nabled .

Support and More

My Verizon App

Manage your a ccount, track yo ur usage, edi t account informat ion, pay your bill and m ore.

Get Help Using Your Phone

Use you r Help App. Get assis tance at your f ingert ips, right from your phone.

Call (88 8) 294-6 804 for customer support.

More Information

For mor e informa tion a Device Ma nual is

User Guide

availa ble on deman d—simply d ownload at

verizonwireless.com/support.

Services and Features

Important Customer Information

The se rvices des cribed in th is brochur e are only for yo ur pers onal use. They are su bject to the C ustomer Agree ment, your Calling P lan, the Veri zon Wireless P rivacy Princi ples and Intern et Privac y Policy (both of whic h can be viewed at verizonwireless.com) and the followin g terms and co nditions, as applicable . You agree to comp ly with all app licable laws , rules , regulations an d policies whe n using these ser vices. In addit ion to your rig hts under the Customer Agreement, we may terminate o r modify all s ervices u pon notice. Verizon W ireless is not respon sible for thir d-part y content you enco unter using thes e services , including a ny possible de famation , obscenit y or profanity. Content, content pricing, service functionality and me nu order may c hange with out notice. U nless othe rwise indicated , data session s will termin ate after 3 0 seconds of inactivity.

Device Recycling Program

Recyc le your used device wi th Veri zon Wireles s. You can re ceive a Verizon Wireless Virtu al Gift Card if your d evice qualiﬁ es, or you can donate it to Ho peLine® from Ver izon, a pro gram that provides suppor t to victim s and survivors of domestic v iolence.

For more information visit verizonwireless.com/device-recycle.

Warranty Replacements

If you’re hav ing a problem w ith your wireless device, j ust contac t Verizon Wireless toll-free at 1-866-406-5154 from a landline phone.

Assistive Communication Devices

Important Customer Information

TTY (Text Telephony) and T DD (Teleco mmunicat ions Device fo r the De af) allow individuals who are deaf, hard o f hearing , or have speec h or language disa bilities to com municate by teleph one.

When a u ser types his or her conversa tion on a TTY keybo ard, it is transmi tted as tones thr ough the telepho ne. Tones a re received by th e other person’s T TY, translate d into text a nd displayed on t he screen. I n order to use the TT Y networ k, you must h ave a TTY-compatible phone and be in the T TY mode to place or receiv e calls. Note t hat most dig ital wireless devices are TTY-compatible.

Data Charges and Location Based Services

Verizon Wireless cha rges you for all data a nd content s ent or received usin g our network (in cluding any n etwork overhead and/or Inter net Protocol over head associated with con tent sent o r received), as well as re solution of Inter net Protocol addresses f rom domain n ames. Sending or r eceiving da ta using a v irtual pr ivate net work (VPN) i nvolves additional VPN overhead for which you will be charged. Please note that certain applic ations or widgets p eriodicall y send and receive data in the ba ckgroun d, withou t any actio n by the user, and you w ill be billed fo r such data use.

Many services and applications offered through your device may be pr ovided by third par ties. Before you u se, link to or down load a service prov ided by a third p arty, or an a pplication such as a n on–Verizon Wi reless locat ion-based GPS-t ype ser vice, chat ro om, market place or socia l networ k from your device, you sho uld review the terms of such s ervice or application and applicable privacy policy. Personal information you sub mit may be read, colle cted or used b y the service or applic ation provider an d/or other users of t hose forums.

Verizon Wirel ess is not resp onsible for any info rmation , content or ser vices you acc ess, download or us e from the Intern et. You are responsible for maintaining virus and other Internet

Important Customer Information

security protections when accessing service. For additional informat ion, visit the Veriz on Content Policy a t responsibility.verizon.com/contentpolicy.

Your Verizon W ireless customer agre ement terms and conditions and certain other speciﬁcally identiﬁed terms gover n your use of any Verizon Wireless pro ducts and ser vices.

Prepaid Calling Plans

If you wa nt to change f rom prepaid s ervice to po stpay ser vice, any remaining fun ds in your acco unt will be cre dited to your post pay account . We can’t giv e you any credi t for transa ction taxes you may ha ve paid when de positing funds into you r accou nt, so you cou ld end up payin g the same ta xes twice.

Your balanc e may not exceed $1,000 a nd you may be pre vented from m aking paym ents to your a ccount if it re aches $1,000. Cash ap plied to your ac count through Ver izon Wirele ss’ Bill Payment Kio sks will have taxes de ducted fr om the total amoun t entered at t he applicabl e rate. Minim um paymen t is $15; maxi mum payment is $6 00. When paying w ith a credit c ard, maxi mum is $250. You may replenish up to 10 time s or $600 in a rollin g 30-day per iod. Transaction fe es may apply fo r some meth ods of payme nt.

Important Customer Information

Verizon Wireless Prepaid

If you ar e on a Prepaid Month ly Plan, you m ust have a suf ﬁcient accou nt balance at the time of renewal t o cover the Mon thly Access i n order to recei ve your plan be neﬁts. Mo nthly Access will be charged on th e same date ea ch month, u nless you have insufﬁcient fu nds to cover th e Monthly Ac cess.

Some Verizon Wireless services and features, including Verizon (Video and Mobile T V), Exte nded Warran ty, Wireless Phon e Protection, Total Equipment Coverage, Roadside Assistance, Detail ed Billing and P remium and V isual Voice Mail are not availa ble with the P repaid Calling Plan s.

411 Search: When o utside the Ver izon Wirele ss Prepaid Ra te and Coverage A rea, 411 Search ra tes, automatic conne ction and en hanced ser vices may va ry. For connected c alls, the pa rt of the call that occurs prior to con nection may be billed at a different rate than the par t of the call that occurs after connecti on. Additio nal toll and lon g distance charges may apply.

Hearing Aid Compatibility Information

This phone h as been teste d and rated for use with hea ring aids for som e of the wireless tec hnologies t hat it uses. H owever, ther e may be some newer wireless techn ologies used in this phon e that have not been te sted yet for us e with hearing aids . It is impor tant to try t he differ ent features of this phone thor oughly and in dif ferent location s, using your h earing aid or coch lear implan t, to deter mine if you hea r any inter fering noise . Consult you r service provider or th e manufac turer of this phone for informa tion on hear ing aid compa tibility. If you have qu estions about re turn or exch ange policies, cons ult your service provider or phone retailer.

Important Customer Information

Prepaid Customer Agreement

Para una copia d e este docum ento en espa nol, visite nues tro website: vzw.com/espanol.

My Verizon Wireless Customer Agreement

Thanks for choosing Verizon Wireless. In this Prepaid Customer Agreement, you’ll ﬁnd important information about your Service, including our abilit y to make changes to your Service or this Agreement’s terms, our liability if things don’t work as planned and how any disputes between us must be resolved in arbitration or small claims cour t. If you’re signing up for Service for a minimum contract term, you’ll also ﬁnd information about that contract term and what happens if you cancel a line of Service early or don’t pay on time.

My Service

Your Service terms and conditions are par t of this Agreement. Your Plan includes your monthly allowances and

features , where you ca n use them (you r “Coverage A rea”), an d their m onthly an d pay-per-use char ges. You ca n also subscr ibe to several Opt ional Services , like data add- on packages . Together, you r Plan and any O ptional Ser vices you se lect are your Serv ice. The terms and co nditions fo r your Serv ice can be found in the b rochures t hat are available wh en you acti vate, or onlin e at verizonwireless.com.

How Do I Accept This Agreement?

You accept this Agreement by :

Important Customer Information

• Agreeing in writing, by email, over the phone, or in person;

• Opening a package that says you are accepting by opening it; or

• Activating your Service.

When you acce pt, you’re representing that you are at lea st 18 years old and a re legally able to accept an ag reement. If you ’re accepting fo r an organi zation, yo u’re represent ing that you a re authori zed to bind tha t organiz ation, and where the co ntext requi res, “you ” means the o rganiza tion. By acceptin g, you are agre eing to every provi sion of this Agree ment whet her or not you have read it .

No refunds will be granted after 14 days or if your account has been activated. If you cha nge your device or receive a

Ser vice Promotion, you may b e required to c hange your Plan to one th at we are currently offerin g at this time .

My Privacy

We collec t personal i nformation abo ut you. We gat her some informat ion throug h our relatio nship with you, su ch as informat ion about the quantit y, technical conﬁg uration , type, destination and amount of your use of our telecommunications ser vices. You can ﬁnd out how we use, sh are and protect the informat ion we collect a bout you in the Pri vacy Polic y, availa ble at verizon.com/privacy.

By ent ering this A greemen t, you conse nt to our data collec tion, use and sharing pra ctices des cribed in our Priv acy Policy. We provide you with choices to limit, in cer tain circum stances, our use of the data w e have about you. You can re view these choices at verizon.com/privacy#limits. If there are a dditional speciﬁ c adverti sing and mar keting prac tices for whi ch your conse nt is nece ssary, we will s eek your consent (such as through the privacy-related not ices you receive whe n you purchas e or use our produc ts and ser vices) before engaging in those prac tices.

Many services and applications offered through your device may be pr ovided by third par ties. Before you u se, link to or down load a service or ap plication pr ovided by a third par ty, you sho uld review th e terms of such ser vice or applic ation and

Important Customer Information

applic able privac y policy. Pers onal infor mation you submit m ay be read , collected o r used by the se rvice or application provide r and/or o ther users of those for ums.

You consent to allow Veri zon Wireless and anyone who collect s on our b ehalf to cont act you about you r account status , including past-due or current charges, using prerecorded calls , email and calls or message s delivered by a n automati c teleph one dialing s ystem to any w ireless phone num ber or email address you pr ovide. Verizo n Wireless wil l treat any em ail address you p rovide as your private ema il that is not a ccessible by unautho rized third par ties. Unless you no tify us tha t your wireless ser vice is base d in a different time zone, calls will be made to y our cellular d evice durin g permitted calling ho urs based u pon the time zone afﬁliated with th e mobile teleph one number you provide.

Can I Take My Wireless Phone Number to Another Carrier?

You may be able to t ake or “port” your wireless ph one numbe r to another c arrier. If you port a nu mber from us, we’ ll treat it as tho ugh you asked us to cancel your Ser vice for that n umber. After the po rting is co mpleted, yo u won’t be able to use ou r ser vice for that n umber, but you ’ll remain r esponsible f or all fees an d charges throu gh the end of t hat billing cycle, just like any ot her cancellation . If you’re a Pr epaid custo mer, you won’t be ent itled to a refu nd of any balance on yo ur account . If you por t a number to us , please be awa re that we may n ot be able to prov ide some ser vices right away, such as 911 location ser vices. You don’t have any r ights to your wireless ph one

Important Customer Information

numb er, excep t for any right you may have to p ort it.

Directory Information

We will not p ublish your w ireless phone num ber in any available direc tory or give it to an yone for that purp ose, unless you ask us to.

Can Verizon Wireless Change This Agreement or My Service?

We may cha nge prices or a ny other ter m of your Ser vice or this Agreement at an y time, but we ’ll provide notice ﬁrst . If you use your Serv ice after th e change take s effect , that means you’re accepting the cha nge. Notwiths tanding this prov ision, if we make an y changes to the disp ute resolu tion provision of th is Agreement, su ch changes w ill not affe ct the resolutio n of any disputes that arose before such change.

My Wireless Device

Your wirele ss device mus t comply wit h Federal Com municat ions Comm ission regu lations, b e certiﬁe d for use on our n etwork and be co mpatible w ith your Se rvice. Ple ase be aware t hat we may cha nge your wir eless device ’s softw are, applic ations or prog ramming r emotely, wit hout notic e. This could a ffect yo ur store d data, or ho w you’ve pr ogramme d or use your wi reless devic e. By activ ating Ser vice that us es a SIM (Subscr iber Iden tity Modu le) card, you ag ree that we o wn the inte llectual p ropert y and so ftwar e in the SIM car d, that we ma y change th e softwa re or othe r data in the SIM c ard remote ly and with out notice , and that we may u tilize any ca pacity in t he SIM card fo r administ rative, net work, bu siness and/o r commercia l purpose s. If you boug ht a wirel ess device for P ostpay Se rvice fro m Veri zon Wireles s that doesn ’t use a SIM car d, and you wa nt to reprog ram it for us e with anot her wirele ss networ k, the def ault prog ramming co de is set to “0 00000 ” or “123456 .” But please n ote that you r wireless

Important Customer Information

devic e may not work w ith anoth er wireless n etwor k, or the othe r wireless ca rrier may no t accept you r wireless dev ice on its net work. If yo u activa te a 3G phone- in-the-b ox wireless de vice for Pr epaid Ser vice, it can on ly be used for P repaid Ser vice duri ng the ﬁr st six (6) mon ths afte r activat ion. If you ac tivate a 4G LTE phon e-in-the -box wireles s device for P repaid Ser vice, it can not be used w ith any oth er servi ce until it is ﬁr st activ ated on Prep aid Ser vice and the ﬁ rst mont hly payme nt is made.

Where and How Does Verizon Wireless Service Work?

Wireless dev ices use radio t ransmissio ns, so unfortu nately you can’ t get Service if you r device isn’ t in range of a tr ansmission signal. An d please be awa re that even within your Coverage Area , many thing s can affect th e availabilit y and qualit y of your Serv ice, including net work capacit y, your d evice, terr ain, buildi ngs, foliage a nd weathe r.

How Can I Prevent Unintended Charges on My Bill?

You agree to pay all access, us age and othe r charges that you or any other u ser of your wireless d evice incur red. If multiple wireless dev ices are associated with yo ur account , you agree to pay all c harges inc urred by users of th ose wireles s devices. Many se rvices an d applicatio ns are accessible on or thro ugh wireless devices, including purchases of games, movies, music and ot her conten t. Some of th ese services are provided by Verizon Wireless. O thers are p rovided by third par ties that m ay offe r the option t o bill the char ges to your Verizon Wir eless bill or ot her metho ds of paymen t. Charges may be on e-time or recurri ng. The amo unt and fre quency of t he charges will be

Important Customer Information

disclo sed to you or th e person usin g your device o r a device associated w ith your acco unt at the ti me a purchas e is made. If the purchaser chooses to have the charges billed to your accou nt, such charges will become part o f the amoun t due for that billing c ycle. Verizon W ireless of fers tools to b lock or

restrict these se rvices, a nd to block all bil ling for thir d-part y services on your Veri zon Wireless bill, at verizonwireless.com/myverizon.

Government Taxes, Fees and Surcharges

You must pay all taxes , fees and surchar ges set by fede ral, state and loc al governments . Please note t hat we may not a lways be able to notif y you in advance of ch anges to the se charges .

What Are Roaming Charges?

You’re “roa ming” wh enever your wireless dev ice uses a transmission site o utside your Covera ge Area, or us es another company ’s wireless ne twork. Some times roaming happens e ven when y ou’re with in your Covera ge Area. Th ere may be hig her rates a nd extra charg es (includin g charges for long di stance, tolls or calls that don’t connect) for roaming calls, depending on your Plan.

How Does Verizon Wireless Calculate My Charges?

For cha rges based on the am ount of time used or data se nt or received, we’ll round up any f raction to t he next fu ll minute or, depending on h ow you’re billed for da ta usage, the nex t full mega byte or gig abyte. For o utgoing calls, us age time starts when y ou ﬁrst pres s Send or the c all connec ts to a network an d, for inc oming calls , it starts when t he call connects to a net work (which m ay be before it rings). Usage time may end se veral secon ds after you press End or aft er the call dis connect s. For calls m ade on our net work, we char ge only for calls that are answered, including by machines.

Important Customer Information

How and When Can I Dispute Charges?

If you’re a Pre paid customer, you can dispute a charge within 180 days o f the date the d isputed charge was incurred.

YOU MAY CALL US TO DISPUTE CHA RGES ON YOUR BILL

OR ANY SERVICE(S) FOR WHICH YO U WERE BILLED, B UT IF YOU WISH TO P RESERVE YOUR RIGHT TO B RING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPU TE, YOU MUST WRITE TO US AT THE CUSTO MER SERVICE A DDRESS ON YOUR BILL , OR SEND US A COMPL ETED NOTICE O F DISPUTE FOR M (AVAILABL E AT VERIZONWIRELESS.COM), WITHIN THE 180-DAY PERIOD MENTI ONED ABOVE . IF YOU DO NOT NOTIF Y US IN WRITING OF SUCH DISPUT E WITHIN THE 18 0-DAY PERIOD, YOU WILL HAVE WAIVED YOUR R IGHT TO DISPUTE THE B ILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR S MALL CLAIMS CASE REGA RDING ANY SUCH DISPU TE.

What Are My Rights for Dropped Calls or Interrupted Service?

If you dr op a call in your Coverage Area, redial. If i t’s answered within 5 minutes, call us w ithin 45 days, a nd we’ll give you a 1-minute airtime credit. Please be aware that thes e are your only rights for dropped calls or interrupted S ervice.

About My Payments

If you’re a Pre paid custom er, you may replenish yo ur balance at any time before the exp iration date by prov iding us with anot her payment. Your bal ance may not exceed $1,0 00 and you may be pr evented from replenish ing if your bal ance reache s $1,000 . We will suspen d service w hen your acco unt reaches the expiratio n date and any u nused balance will b e forfeite d.

We may cha rge you up to $25 fo r any returned ch eck.

Important Customer Information

What If My Wireless Device Gets Lost or Stolen?

We’re here to hel p. It’s impo rtant that you notif y us right aw ay, so we can suspe nd your Ser vice to keep som eone else fr om using it.

What Are Verizon Wireless’ Rights to Limit or End Service or End This Agreement?

We can, w ithout no tice, limit, s uspend or en d your Serv ice or any ag reement with you f or any good ca use, including, but no t limite d to: (1) if you: (a) breac h this Agre ement; (b) resell you r Ser vice; (c) use your S ervice for any ille gal purpose, includin g use that violates trade and econ omic sanc tions and pro hibitions prom ulgated by an y U.S. govern mental age ncy; (d) install, deploy o r use any regenera tion equipm ent or simila r mechanism (for exa mple, a repea ter) to origi nate, ampli fy, enhance , retransmi t or regener ate an RF sign al withou t our permis sion; (e) steal fr om or lie to us; or, if you a re a Postpay customer, (f) pay late more t han once in any 12 months; ( g) incur charg es large r than a required de posit or billin g limit, or materially in excess o f your monthly access cha rges (even if we haven’ t yet bille d the charge s); (h) pr ovide credit informat ion we can’t verif y; or (i) are un able to pay us or go bank rupt; or (2) if you, a ny user of y our device or a ny account m anager on you r account: (a) threaten, harass, or use vulgar and/or inappropriate language towar d our repres entatives ; (b) interfe re with our operat ions; (c) “spam ,” or engage in ot her abusive messaging or calli ng; (d) modif y your device from its manufa cturer ’s speciﬁca tions; or (e) use your S ervice in a wa y that negatively affects our ne twork or oth er custome rs. We can also tempo rarily limit y our Serv ice for any opera tional or governm ental reason.

Important Customer Information

Disclaimer of Warranties

We make no representations or warranties, express or implied, including, to the ex tent permitted by applicable law, any implied warranty of merchan tability or ﬁtness for a particular purpose, about your Ser vice, your wireless device, or any applications you access through your wireless device. We do not warrant that your wireless device will work perfectly or will not need occasional upgrades or modiﬁcations, or that it will not be negatively af fected by network-related modiﬁcations, upgrades or similar activity.

If you download or use applications, services or software provided by third parties (including voice applications), 911 or E911, or other calling functionality, may work differently than services of fered by us, or may not work at all. Please review all terms and conditions of such third-par ty produc ts. Verizon Wireless is not responsible for any third-part y information, content, applications, or services you access, download or use on your device. You are responsible for maintaining virus and other Internet security protections when accessing these third-party products or services. For additional information, visit the Verizon Content Policy at responsibility.verizon.com/contentpolicy.

Please be aware that if you ac tivated your wireless device through our Open Development program, we can’t vouch for the device’s call quality or overall func tionality.

Waivers and Limitations of Liability

You and Verizon Wireless both agree to limit claims against

Important Customer Information

each other for damages or other monetary relief to direc t damages. This limitation and waiver will apply regardless of the theory of liability. That means neither of us will try to get any indirect, special, consequential, treble or punitive damages from the other. This limita tion and waiver also

applies if you bring a claim against one of our suppliers, to the ex tent we would be required to indemnify the supplier for the claim. You agr ee we aren’t r esponsible for problems c aused

by you or o thers, or by a ny act of God . You also ag ree we aren’ t liable for miss ed or deleted voice mail s or other message s, or for any infor mation (like pictu res) that gets l ost or deleted if we work on your device. If ano ther wireless carrier i s involved in any problem (fo r example, w hile you’re ro aming), you also a gree to any limitat ions of liabili ty in its favo r that it impo ses.

HOW DO I RESOLVE DISPUTES WITH VERIZON WIRELESS?

WE HOPE TO MAK E YOU A HAPPY CUSTOMER , BUT IF THERE’S AN ISSUE THAT NEEDS TO BE RESOLVED, THIS SECTION OUTLINES W HAT’S EXPECTED OF BOTH OF US.

YOU AND VERIZON WIRELESS BOTH AGREE TO R ESOLVE DISPUTES ONLY BY ARBITRATION OR IN SMALL CL AIMS COURT. YOU UNDERSTAND THAT BY THIS AGR EEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. WHILE THE PROCEDURES MAY BE DIFFERENT, AN ARBITRATOR CAN AWARD THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THIS AGREEMENT, AS A COURT WOULD. IF THE LAW ALLOWS FOR AN AWARD OF ATTORNEYS’ FEES , AN ARBITRATOR CAN AWARD THEM TOO. WE ALSO BOTH AGREE THAT:

(1) THE FEDERAL A RBITRATION AC T APPLIES TO THIS AGREEM ENT. EXCEP T FOR SMALL CL AIMS COURT CASES THAT QUALIF Y, ANY DISP UTE THAT IN ANY WAY RELATES TO OR ARIS ES OUT OF THIS AGR EEMENT OR FROM ANY EQUIPM ENT, PRODUCTS, AND SERVICES YOU RECEIV E FROM US (OR FRO M ANY ADVERTISING FOR ANY SUCH P RODUCTS OR SERVICES), INCLUDING ANY DISPUTES YOU HAVE WITH

Important Customer Information

OUR EMPLOYEES O R AGENTS, WILL B E RESOLVED BY ONE OR MOR E NEUTRA L ARBITR ATORS BEFORE THE AMERICA N ARBITRATION ASSOCIATION (“AAA”) OR BETTER BUSINESS BURE AU (“BBB ”). YOU CAN A LSO BRING ANY ISSUES YOU MAY HAVE TO THE ATTENTION OF FE DERAL, STATE OR LOCAL G OVERNMENT AGENCIES, AND IF THE LAW ALLOWS, THEY C AN SEEK RELIEF AGAINS T US FOR YOU.

(2) UNLESS YOU AND VERIZON WIRELESS AGREE OTHERWISE, T HE ARBITR ATION WIL L TAKE PL ACE IN THE COUNT Y OF YOUR BILLIN G ADDRESS. FOR CLAIMS OVER $10,000, T HE AAA’S W IRELESS IND USTRY ARBIT RATION (“W IA”) RULES WILL APPLY. IN SUCH CASES , THE LOSER CAN ASK FOR A PANEL OF THREE N EW ARBITR ATORS TO R EVIEW THE AWARD. FOR CLAI MS OF $10,000 OR LE SS, THE PARTY BRINGING THE CLAIM CAN CH OOSE EITHER THE AA A’S RULES FOR CONSUMER DISPUTES OR THE BBB’S RULES FOR BINDIN G ARBITRATION OR, A LTERNATIVE LY, CAN BR ING AN INDIVIDUAL ACTION IN SM ALL CLAIMS COURT. YOU CA N GET PROCEDURES, RULES AND FEE INFORMATION FROM THE A AA (ADR.O RG), THE BBB (B BB.ORG) OR FROM US. FOR CLAIMS OF $10,00 0 OR LESS, YOU CA N CHOOSE WHETHE R YOU’ D LIKE THE AR BITRATION CARRIED O UT BASED ON LY ON DOCUMENTS SUBMITT ED TO THE ARBITRATOR , OR BY A HEARING IN-PERSON OR BY PHONE.

(3) THIS AGREEMEN T DOESN’T ALLOW CLASS OR COLLEC TIVE ARBITRATIONS E VEN IF THE AA A OR BBB PROCEDURES OR RULES WOULD. NOTWITHSTANDING ANY OTHER PROVISIONS OF THIS AGR EEMENT, THE ARBITRATOR MAY AWARD MONEY OR INJUNCTIVE

Important Customer Information

RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PART Y SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. NO CLA SS OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL THEORIES OF LIABILIT Y

OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. ANY QUESTION REGARDING THE ENFORCEABILITY OR INTERPRETATION OF THIS PAR AGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR.

(4) IF EITH ER OF US INTEND S TO SEEK ARBITRATION UN DER THIS AGREEMENT, THE PARTY SEEKING ARBIT RATION MUST FIRST NOT IFY THE OTHER PARTY OF T HE DISPUTE IN WRITING AT LEAS T 30 DAYS IN ADVANCE OF IN ITIATING THE AR BITRATION. N OTICE TO VERIZON WI RELESS SHO ULD BE SENT TO VERIZO N WIRELESS DISPUTE MANAGER, O NE VERIZO N WAY, VC52N08 0, BASKING R IDGE, NJ 0792 0. THE NOTICE M UST DESCRIBE THE NATURE OF TH E CLAIM AND THE RE LIEF BEING SOUGHT. IF WE AR E UNABLE TO RESOLVE OUR DISP UTE WITHIN 3 0 DAYS, EITHER PARTY MAY THEN PROCE ED TO FILE A CLAIM FO R ARBITR ATION. WE’L L PAY ANY FILING FEE T HAT THE A AA OR BBB CH ARGES YOU FOR ARBITRATION O F THE DISPUT E. IF YOU PROVIDE US W ITH SIGNED W RITTEN NOTICE THAT YOU CA NNOT PAY THE FILING FEE, VERIZON WIR ELESS WILL PAY THE FEE DIR ECTLY TO THE A AA OR THE BB B. IF THAT ARBITR ATION P ROCEEDS, WE’ LL ALSO PAY ANY ADMINIS TRATIVE AND ARBITRATOR FEES CH ARGED LATER, A S WELL AS AN Y APPEAL TO A PANEL OF THREE N EW ARBITR ATORS (IF T HE ARBITR ATION AWARD IS APPEALABLE UNDER THIS AGREEMENT).

(5) WE AL SO OFFER CUSTO MERS THE OP TION OF PARTICIPATING IN A FR EE INTERNA L MEDIATION PROGR AM. THIS PROGRAM IS ENT IRELY VOLUNTARY AND DOE S NOT AFFEC T EITHER PARTY ’S RIGHTS IN ANY OTHER ASPECT OF THESE DISPUTE RESOLUTION PROCEDURES. IN OUR VOLUNTARY ME DIATION PROGR AM, WE WILL A SSIGN AN EMPLOYEE WHO ’S NOT DIRECTLY INVOLVED IN THE DISP UTE TO HELP BOTH SIDE S REACH AN AGREEMENT. THAT PER SON HAS A LL THE RIGHTS AND PR OTECTIONS OF A M EDIATOR

Important Customer Information

AND TH E PROCESS HA S ALL OF THE PROTECTIONS ASSO CIATED WI TH MEDIATION. FO R EXAM PLE, NOTHI NG SAID IN THE M EDIATION C AN BE USED L ATER IN AN A RBITRATION OR LAWS UIT. IF YOU’ D LIKE TO KNO W MORE, PLE ASE CONTACT US AT VERIZONWIRELESS.COM OR THROUGH CUSTOM ER SERVICE. IF YO U’D LIKE TO S TART TH E MEDIATION PROCE SS, PLEA SE GO TO VERIZONWIRELESS.COM OR CALL CUSTOM ER SERVICE FOR A N OTICE OF DISPU TE FORM TO FILL OUT, AND M AIL, FAX OR EMA IL IT TO US ACCORDING TO T HE DIRECTIONS ON THE FORM.

(6) WE MAY, BUT A RE NOT OBLIGATED TO, M AKE A WRIT TEN SETTLEMENT OFFER ANYTIME BEFORE ARBITRATION BEGINS. THE AM OUNT OR TER MS OF ANY SET TLEMENT OFFER M AY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL A FTER THE ARBITRATOR ISSU ES AN AWARD ON THE CL AIM. IF YOU DON ’T ACCEPT THE OFFER A ND THE ARBITRATOR AWARDS YOU AN AMOUNT O F MONEY THAT’ S MORE T HAN OUR OFF ER BUT LESS TH AN $5,000, O R IF WE DON ’T MAK E YOU AN OFFER , AND THE ARBITR ATOR AWARDS YOU AN Y AMOUNT OF MONEY B UT LESS THA N $5,00 0, THEN WE AGREE TO PAY YOU $5,000 INST EAD OF THE AM OUNT AWARDED. IN TH AT CASE W E ALSO AGREE TO PAY ANY REASONABLE ATTORNEYS’ FEES AND EXPENSES, REGARDLESS OF WHETHER THE LAW REQUIRES IT FOR YOUR CA SE. IF THE AR BITRATOR AWARDS YOU MO RE THAN $5,00 0, THEN WE WILL PAY YOU THAT AMO UNT.

(7) AN A RBITRATION AWARD A ND ANY JUDG MENT CONFIR MING IT APPLY ONLY TO THAT SPECIFIC CA SE; IT CAN ’T BE USED IN A NY OTHER CA SE EXCEPT TO ENFORCE

Important Customer Information

THE AWARD IT SELF.

(8) IF FOR SOME REA SON THE PROHIBITION ON CLASS ARBITRATIONS SET FORTH IN SU BSECTION (3) CANNOT BE ENFORCED, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY.

(9) IF FOR ANY R EASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND VERIZON WIRELESS AGR EE THAT THERE WILL NOT BE A JURY TRIAL. YOU AND VERIZON WIRELESS UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCL AIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY. IN THE EVENT OF LITIGATION, THIS PARAGR APH MAY BE FILED TO SHOW A WRIT TEN CONSENT TO A TRIAL BY THE COURT.

About This Agreement

If we don ’t enforce o ur right s under this A greemen t in one insta nce, that do esn’t mean we won’t or ca n’t enforce thos e righ ts in any oth er instance. You canno t assign this Agre ement or any of your rights or du ties under i t without o ur permission. However, we may assi gn this Agreement or a ny debt you owe u s without notifying you.

If you’re a Prepaid customer and we send no tices to you, they will be considered received immediately if we send them to your wireless device or to any email or fax number you’ve given us, or if we post them as a pre-call notiﬁcation on your service, or after three days if we mail them to the most current address we have for you. If you need to send notices to us, please send them to the Customer Service Prepaid address at verizonwireless.com/contactus.

Important Customer Information

If any part of this Agreement, including anyt hing regarding the arbitration process (except for the prohibition on class arbitration as explained in part 8 of the dispute resolu tion section above), is ruled invalid, that part may be removed from this Agreement.

This Agreement and the documents it incorporates form the entire Agreement between us . You can’t rely on any other documents, or on what’s said by any Sales or Customer Service Representatives, and you have no other rights regarding Service or this Agreement. This Agreement isn’t

for the bene ﬁt of any third par ty except ou r parent com panies, afﬁliates, subsidiaries, agents, predecessors and successors in inte rest. Exce pt where we’ ve agreed ot herwis e elsewher e in this Agre ement, this Ag reement and any dispu tes covered by it are govern ed by federal law and t he laws of the s tate encom passing th e area code of yo ur wireless phone n umber when y ou accepted t his Agreement , without r egard to the conﬂicts of laws r ules of that state.

Media Center and Verizon Apps

You will be resp onsible for all c harges inc urred unt il the Apps are deleted from you r account, even if yo u lose or repla ce your phon e, block Media Center/ Verizon A pps on your phone or your ac count is suspended. You agree: (1) to use A pps only on the ph one to which t hey are down loaded, eve n if downloaded purs uant to an unlimite d or other long-term subscript ion, unless transfer s to replacement ph ones are explicitly per mitted by Verizo n Wireless; (2) not to (i) harass , offend, thre aten,

Important Customer Information

emba rrass, dis tress or invade the privacy of any ind ividual or entity; (ii) prov ide false informa tion or imperson ate anothe r pers on; and /or (iii) ta ke any action t hat infri nges upon any

third p arty ’s copyrig ht, trade mark, patent or othe r intellect ual propert y right(s); and (3) to the license ag reement , if any, between you and each app developer.

Important Customer Information

Activation and Service Guide

Guía de Activación y Servicio

Bienve nido a Verizon W ireless. Esta guía te ense ñará a conf igurar y a us ar tu teléfon o, tener acce so a funcion es especiales, recibir ayuda y otra información importante.

Conoce tu teléfono

Funciones del teléfono

Cono ce tu teléf ono

Aplicaciones

Tecla de

Volumen

recientes

Conector para Audífonos

Cámara delantera

Tecla de encendido/bloqueo

Atrás

Inicio

Cámara trasera

Cono ce tu teléf ono

Flash

Altavoz

Puerto para USB/cargador

Configurar tu teléfono

Paso 1. Para quitar la cubierta trasera

1. Sujeta el teléfono ﬁrmemente.

2. Loc aliza el reté n de liberació n de la cubier ta y levanta co n cuidado la tap a.

Cono ce tu teléf ono

Paso 2. Para insertar la batería

1. Inser ta la bater ía en la parte t rasera del te léfono, asegurándote de alinear los contactos dorados.

2. Pre siona con cuid ado para ase gurar la bat ería.

Paso 3. Para colocar n uevamente la cub ierta trasera

Coloca n uevamen te la tapa tras era en la par te posterio r del telé fono. A continuación, p resiona a lo lar go de los ejes para asegura r la tapa.

Paso 4. Para cargar el teléfono

Antes de encender el teléfono, cárgalo completamente.

Conec ta el extr emo más pequ eño del cable e n el puerto/ carg ador USB de tu t eléfono y el otro ex tremo en el cargador. A continuación, conecta el cargador a un tomacorriente de corriente para cargar el teléfono.

Cono ce tu teléf ono

¡ADVERTENCIA! Usa solamente un accesorio de carga aprobado para cargar el teléfono. El manejo inapropiado del puerto de carga, así como el uso de un cargador no compatible, pudiera causar daños al dispositivo y anular la garantía.

Paso 5. Para encender o apagar tu teléfono

• Para ENCENDER, presiona sin soltar el tecla de encendido/bloqueo.

• Para APAGAR, presiona sin soltar el tecla de encendido/bloqueo y sigue las indicaciones.

OPCIONAL: Instalación de la tarjeta SIM 4G LTE.

Cono ce tu teléf ono

La tarjeta SIM v iene preins talada en tu sm artpho ne. Si necesitas re emplazar t u tarjeta SIM , consulta las sigui entes instrucciones.

1. Si la batería está en el teléfono, ret írala con cuid ado.

2. Desliza la t arjeta SIM de la r anura de la ta rjeta SIM.

3. Desliza cu idadosamente la n ueva tarje ta SIM en la ranura con el logotip o de Veri zon hacia arriba .

Activa tu servicio

Tienes 3 opciones para activar tu cuenta.

IMPORTANTE: Ante s de comen zar, aseg úrate de q ue tu smar tpho ne 4G LTE

esté c ompleta mente c argado , según s e descri be en Conﬁgurar tu teléfono (página 45).

Opción 1 – Activación a través del teléfono

Usa tu teléfono para acti var el serv icio 4G LTE.

Paso 1. En ciende tu telé fono. Paso 2. Toca Activ ate My Phone. Paso 3. Sigue los pasos en la pa ntalla para a ctivar tu t eléfono. Paso 4. Al llega r a la pantalla d e conﬁrmac ión, escribe tu nú mero

de teléf ono y código de segu ridad de la cue nta.

Paso 5. Reinicia tu telé fono para completar la ac tivación. La

acti vación de ser vicio podr ía tomar has ta 15 minutos.

Paso 6. Sigue el asis tente de con ﬁguració n (Setup Wizard)

para perso nalizar tu t eléfono.

IMPORTANTE: Si no pu edes ac tivar tu t eléfon o usando l a Opción 1, u sa la Opci ón 2

Cono ce tu teléf ono

IMPORTANTE: Ant es de come nzar, aseg úrate d e que tu sma rtph one 4G LTE esté c ompleta mente c argado , según s e descri be en Conﬁgurar tu teléfono (página 45).

Opción 2 - Activación en línea

Pued es usar una computador a o un tablet con conex ión a

Cono ce tu teléf ono

Inter net para ac tivar tu teléfono.

Paso 1. Visita www.verizonwireless.com/activate. Paso 2. Si gue los paso s para comple tar la activ ación. Paso 3. Al lleg ar a la pantalla de confirmación, esc ribe tu

núme ro de teléfono y códig o de segurid ad de la cuent a.

Paso 4. Enciende tu teléfono completamente cargado. La

acti vación de ser vicio podr ía tomarse h asta 15 minutos.

Paso 5. Sigu e los pasos del asistente de co nfigur ación (Setup

Wizard) pa ra config urar tu telé fono.

Paso 6. Regí strate en My Ver izon. Visita

verizonwireless.com/myverizon.

IMPORTANTE: Si no pu edes ac tivar tu t eléfon o usando l a Opción 2 , usa la

Opci ón 3

IMPORTANTE: ant es de come nzar, aseg úrate d e que tu sma rtph one 4G LTE esté c ompleta mente c argado , según s e descri be en Conﬁgurar tu teléfono (página 45).

Opción 3 - Activación por llamada desde otro teléfono

Pued es llamarnos para acti var tu teléfo no.

Paso 1. Desde o tro teléfon o, marca 866.893.7723 y sigue las

indicacion es para inicia r la activación de t u teléfono.

Paso 2. Se te ped irá la siguie nte inform ación:

• El tipo de teléfono que quieres activar

• El número de id entificación de 20 dígitos de l a tarjeta SIM que a parece en la ta rjeta SIM

• Tu código pos tal de 5 dígitos

Paso 3. Escr ibe tu núme ro de teléfono y c ódigo de seg uridad

de la cuenta.

Paso 4. Enciende tu teléfono completamente cargado.

La activac ión de serv icio podría to mar hasta 15 minu tos.

Paso 5. Sigu e los pasos del asistente de co nfigur ación

(Setu p Wizard) para con figura r tu teléfono.

Paso 6. Regí strate en My Ver izon. Visita

verizonwireless.com/myverizon.

Cono ce tu teléf ono

Consejos para usar la pantalla táctil

Usa mov imientos para toc ar y moverte por toda la pan talla, abre menús , selecciona objetos, haz acerca mientos o alejamiento s en páginas web y más.

Existen diferentes formas de tocar que el teléfono puede

Cono ce tu teléf ono

reconocer:

• Deslizar: desliza rápidamente tu dedo en cualquier dirección.

• Arrastrar: arrastra tocando un objeto y muévelo hacia una nueva posición.

• Doble toque: toca rápidamente dos veces para acercarte o alejarte en una página web o fotografía.

• Multi toque: junta o separa tus dedos pulgar e índice para acercarte o alejarte.

Pantalla de inicio

Notificaciones

Widgets

Estado

Atajo s a aplicaciones

Cono ce tu teléf ono

Menú Dock

Iniciar aplicaciones

Deslí zate a la izquierda o a la dere cha para pan eles

adicionales

NO TA: Las i mágene s e íconos en p antall a son simul ados. El d isplay pu ede var iar. Las instrucciones en esta guía pueden cambiar dependiendo de la versión del software en tu ap arato. Tod os los proc edimien tos comi enzan co n el teléfo no desbl oquead o y desd e la panta lla de inici o, a menos q ue se espe cifiq ue lo cont rario.

Bloquea y desbloquea la pantalla

Evita presionar accidentalme nte las teclas a l bloquear tu teléfono.

• Para Bloquear, presiona el tecla de encendido/bloqueo.

• Para Desbloquear, presiona el tecla de encendido/

Cono ce tu teléf ono

bloqueo. Después desliza el dedo por la pantalla.

Backup AssistantSM Plus

Back up Assista nt (asistente de resp aldo) es un ser vicio que ma ntiene y cuid a tus contac tos respald ándolos auto máticame nte en tu director io. Si tu teléfo no se te pierde o se daña, o si lo ac tualizas a un nue vo modelo, tus conta ctos serán resta urados de fo rma inalám brica.

Haz una llamada

1. Desde la pantalla de i nicio pulsa en Telé fono .

2. Int roduce el nú mero al que de seas llamar y p ulsa en .

Recibe una llamada

Arra stra el icono Contestar hacia la derecha para contestar una llamada.

Ignora una llamada

Arra stra el icono Ignorar hacia la i zquierda pa ra ignorar la llamada.

Configura el buzón de voz

Presiona . Si escu chas un salud o, oprime para interrumpirlo. Sigue el tu torial de con ﬁguración.

Accede al buzón de voz

Desde t u teléfono, o prime . Cuand o escuches el saludo, oprime para interr umpirlo. Si gue las inst rucciones.

Desde c ualquier teléfono, marc a tu número d e teléfono móvil. Cuando escuches el saludo, oprime para interrumpirlo. Sigu e las instru cciones.

Bluetooth®

Cómo conectar tu aparato.

1. Des de la pantall a de inicio, pulsa en Aplicaciones > Ajustes > Bluetooth, y después, pulsa ON/OFF

para encender.

2. Asegúrate de q ue el disposi tivo de desti no se pueda

detec tar, para que el dispositivo p ueda encon trarlo. Consu lta las instr ucciones que vien en con el dispo sitivo para averiguar cómo conﬁgurar en modo visible.

3. Pulsa BUSCAR. El dispositivo comen zará a busca r los

dispositivos Bluetooth dentro del alcance.

4. Cuando veas el nomb re del dispositivo de destino qu e

aparece, toca el nombre. El dispositivo se int entará sincroniz ar automá ticament e con el disposi tivo de destino. Si la vinculació n automática falla, int roduuce la cont raseña sumi nistrada con el dis positivo de destin o.

Pued e ser que el b uzón de vo z no esté di sponib le en algu nas área s. Sigue e l tutor ial de con figu ración pa ra prote ger con con trase ña tu buzó n de voz de Veri zon Wir eless. Se inc urre en t iempo de us o y en otro s cargos c uando se u sa el buzó n de voz des de tu telé fono móv il. Los mi nutos d e Llamada s de Móvil a M óvil no se a plican a la recu peració n de mens ajes de voz ; se te cobr ará un ca rgo por ma ntener t u conex ión al buzó n de voz. Ver izon Wir eless no e s respon sable por m ensaje s perdid os o borra dos de tu bu zón de me nsajes de v oz, aún c uando lo s hayas gu ardado .

NO TA: los bu zones de m ensaje s de voz que n o se conf igure n dentro d e 45 días, se rán canc elados . Tu buz ón de mens ajes de vo z no está pr otegido c on cont raseña ha sta que esta bleces un a contr aseña sig uiendo e l tutor ial de con figur ación.

NO TA: El uso de dispositivos o accesorios móviles mientras conduces puede ocasionar dist racción y p uede se r ilegal. S iempre o bedece la s leyes y con duce con s eguri dad.

Cono ce tu teléf ono

Administración de tu cuenta

Regístrate en My Verizon

Admin istra tu cuenta la s 24 horas del día , los 7 días de la sem ana Puls a en la aplicació n My Verizon Mobile en tu teléfono

o visita verizonwireless.com/myverizon.

• Haz pagos

Cono ce tu teléf ono

• Conﬁgura Auto Pay

• Ve y administra lo que uses

• Cambia el precio de tu plan y las opciones de datos

• Personaliza funciones y más

Haz pagos

Usa tu tarjet a de crédito, d ébito o tarje ta de recarga de Verizon Wirel ess para hacer un pago .†

Formas de pago:

1. Tu t elé fon o – Puls a en Aplicaciones > My Verizon Mobile o visita verizonwireless.com/myverizon desde tu

navegador móvil.

2. My Verizon online – Visita verizonwireless.com/ myverizon desde tu computadora.

3. Auto Pay – Reg ístrate y ha z pagos auto máticos fácilmente.

* Se req uiere telé fono comp atible. Pa ra inform ación aut omatiz ada de la cue nta,

marc a *611 desd e tu teléfo no móvil o mar ca (888) 294 -6804 desde una línea telefónica fija .

†Se a ceptan V isa, Mas terCa rd, Ame rican Ex press o Di scover.

4. En la tienda Visit a una tienda de Ver izon Wirele ss Communicatio ns o cualquiera de nuestros agentes participantes o centros de venta autorizados.

5. Servicio al cliente Desde l a pantalla de i nicio pulsa en Te léf ono y luego marca desde tu teléfono móvil de Verizon W ireless.

Tarifas por recarga y fechas de vencimiento

(una ve z que se apl iquen a la cu enta)

$15 a $29.99 30 días $30 a $74.99 90 días $75 a $99. 99 180 días $100 y más 365 días

Las ta rjetas s e venden po r separ ado.

Cono ce tu teléf ono

Servicios y funciones

Funciones de llamada

• Larga distancia nacional

• Roaming nacional

• Servicio de Información 411® Search (Buscar)

• Identiﬁcador de llamadas

• Bloqueo de identiﬁcador de llamadas

• Llamada en espera

• Llamada entre tres

• Transferencia de llamada

Mensajería*

1. Desde la pantalla de i nicio pulsa en Mensajería g Redactar.

2. Int roduce el no mbre o número de la pe rsona a quie n

Servicios y funciones

deseas envi ar el mensaje y v erás los contacto s que coinci dan. O Intro duce un núm ero de teléfon o.

3. Pul sa en el área de mensajes e int roduce tu mensaje.

4. Para anexar un adjunto al mensaje, pulsa en Más.

5. Revis a el mensaje y pulsa en Enviar.

NO TA: Los mensajes en las redes participantes de México, Canadá y Puerto Rico se cobran a precios nacionales.

*Se a plican te xtos ad icional es y texto s ilimita dos al env iar y reci bir (i) mens ajes inst antáne os, aler tas de te xto y mens ajes del p ortal d e fotome nsajerí a; (ii) men sajes con cli entes qu e no sean de Ve rizon W ireless e n los EE.UU . o redes pa rticip antes en Méx ico, Can adá y Puer to Rico, o (i ii) por med io de corr eo elect rónico . Los text os ilimi tados ta mbién inc luyen me nsajes d e móvil a móv il con clie ntes de Ver izon Wire less. Par a texto s adicion ales, las t arifas p or exceso d e uso se apl ican por defecto a tu plan de llamadas. Los programas de mensajería premium, mensajería inte rnacio nal y roam ing inte rnacion al no está n inclui dos. Se re quiere u n aparat o comp atible p ara mens ajería de t exto, f oto y video . Se aplic arán car gos por da tos por envi ar y recibi r mensaj es de foto y d e video.

Aplicaciones y mucho más

Disf ruta de mús ica, video s, fondos d e pantalla , aplicacio nes y juego s. Manten te al día con Twit ter® y Facebo ok. Ten emos aplicaciones que te puedenayudar a hacer eso.

Pudieran aplicarse cargos por datos.

Instalar aplicaciones

1. Desde la pantalla de i nicio pulsa en par a Google™ Play Store.

2. Toca una aplicac ión que desees desc argar y toca Instalar o el precio de la aplicació n

3. Toca Aceptar después de revisar los permisos de la aplicación.

Visualización de aplicaciones

Para ve r las aplicacio nes cargadas y des cargadas e n el teléfono, en la pan talla de inicio , pulsa en Aplicaciones.

Navegar en Internet

Desde l a pantalla de i nicio, toca Chrome.

Servicios y funciones

Servicios internacionales

Llamadas internacionales

Tarifa de min utos a cualq uier hora más los siguientes recargos internacionales:

• 10¢ por min. a números de líneas telefónicas ﬁjas en México

• 29¢ por min. a números de móviles en México, Canadá, Islas Vírgenes de los Estados Unidos e Islas Marianas del Norte

Mensajes de texto internacionales

• 25¢ por mensaje, por dirección enviada y recibida

Mensajes de foto y video internacionales

• 50¢ por mensaje, por dirección enviada

• 25¢ por mensaje recibido

Aplicarán cargo s por datos por envia r y recibir men sajes de foto y de v ideo.

Servicios y funciones

Para má s información, a sí como para los más reciente s servicios, ubicaciones y tarifas disponibles, incluyendo roaming internacional, visita verizonwireless.com/prepaidglobal.

Servicios basados en localización

Este teléfon o puede dete rminar tu ubicación, la c ual es útil para serv icios como navegación, co mpras y el clima . Para tu segu ridad, por d efecto sólo se muestra t u ubicación cuand o marcas el 911. Para usar los s ervicios b asados en loc alización, desde la pantalla de i nicio pulsa en Aplicaciones >

Ajustes > Ubicación y puls a ON/OFF para encender.

*U bicacio nes y tar ifas suje tas a cam bio sin pre vio avi so. Cuan do haces r oamin g inte rnacio nal se te p uede pe dir que ma rques d os veces e l númer o telefó nico al qu e llamas . Llam adas ilim itadas , paque tes de te xto y min utos ili mitado s de noch e, de fin d e semana , de móv il a móvil y m inuto s a cualqu ier hora n o aplica n a los ser vicios i ntern acional es. La cobe rtur a de roami ng sólo es tá dispo nible en r edes pa rtici pantes y n o está ga ranti zada . Los se rvici os y funci ones de d atos no es tán dis ponible s cuand o se hace ro aming .

VZ Navigator®

Selecc iona la aplicación o descar ga desde Goo gle Play Store. Visita verizonwireless.com/navigator para obtener más

detalles y precios.

*Tu teléf ono móv il puede de termin ar su (y tu) u bicación f ísica y ge ográf ica (“In forma ción de ubi cación ”), y pue de relacio nar la in formac ión de ubic ación con o tros datos. Además, algunas aplicaciones, servicios y programas tienen la capacidad de acced er, recolec tar, alma cenar y us ar la info rmación d e ubicac ión y dar a con ocer a otro s la infor mación d e ubicaci ón. Debe s tener pr ecauci ón al mome nto de det ermina r si quie res que la i nform ación de ub icación e sté disp onible pa ra otros , y debes r evisar las pol íticas a plicable s de terce ros ante s de darle s acceso. P ara limit ar el posi ble acces o no auto rizad o a tu infor mación d e ubicaci ón, Veriz on Wirel ess ofre ce varios meca nismos y c onfig uracio nes para a dminis trar el a cceso a los d atos de ubi cación . Al habil itar las co nfig uracion es de ubic ación le es tás perm itiend o a tercer os el acces o a info rmació n de ubicac ión por me dio de sof tware , widget s o compon entes p erifér icos que es cojas par a bajar, aña dir o adju ntar a tu te léfono m óvil o por me dio de acce so vía Inte rnet, c apacida des de me nsajerí a y otros me dios, y es tás auto rizan do a Verizo n Wire less a reco pilar, usar y d ifundi r tu info rmació n de ubicac ión para b rindar te cualq uier ser vicio de u bicació n que haya s activ ado.

Servicios y funciones

Asistencia y más

My Verizon Aplicación

Administr a tu cuenta , supervisa el us o, edita la información de la cuenta, pag a tu factura y más.

Recibe ayuda para usar tu teléfono

Usa tu H elp App (aplicación de Ayuda). Obtén asi stencia a tu alca nce y desde tu t eléfono.

Llama a l (888) 294 -6804 para ayuda a l cliente.

Más información

Para má s informa ción hay un man ual del apar ato

User Guide

Servicios y funciones

disponible a pedido. Simplemente descárgalo en verizonwireless.com/support.

Información importante al cliente

Los ser vicios des critos en este folleto son só lo para tu uso pers onal. Está n sujetos al Acuerdo c on el Cliente, a t u Plan de llamadas, a los Pri ncipios de privacid ad y a la Política de privacidad d e Internet de Verizon Wireless (los cuale s puedes ver en verizonwireless.com) y a los sig uientes tér minos y condiciones, como sean a plicables. Ac eptas cumpl ir con todas las leyes, nor mas y reglam entos aplic ables al usar e stos ser vicios. Adem ás de tus dere chos según el Acue rdo con el Cliente, podemos terminar o modiﬁcar todos los servicios mediante notiﬁcación. Verizon Wireless no es responsable del con tenido de terceros q ue puedas en contrar al u sar estos servicio s, incluida cualquier posible difama ción, obscenidad o blasfemia. El contenido, el precio del mismo, la f uncionalid ad del ser vicio y el orden del me nú pueden cambia r sin previo aviso . Salvo que se indiqu e lo contrar io, las sesiones de dat os terminarán después de 30 segundos de inactividad.

Programa de reciclaje de aparatos

Recicla t u aparato us ado con Verizo n Wireless. P uedes recibir una tarjeta v irtual de r egalo de Verizo n Wireless si t u aparato caliﬁca, o puedes donarlo a HopeLine® de Verizon, un programa que br inda apoyo a víctim as y sobrevivient es de violenci a doméstica. Para má s información visita www.trade-in.vzw.com.

Reemplazos de garantía

Si estás teniendo problem as con tu teléfo no móvil, co ntacta a Verizon Wireless, g ratis al 1-866-406-5154 desde un teléfo no de líne a ﬁja.

Equipos auxiliares de comunicación

TTY (equipo de telef onía text ual TTY) y T DD (para consumidores con impedimentos auditivos), les permite a las personas con impedimentos auditivos, con diﬁcultad para escuchar, o con dis capacidad e n el habla o el leng uaje, a comunicarse por teléfono.

Información importante al cliente

Cuando un usu ario escribe su con versación e n un teclado TTY, se transmite como t onos por med io del teléfono. La ot ra pers ona recibe los tonos T TY traducidos a texto, el cual se mues tra en la pant alla. Para po der usar la red T TY, debes tener un teléfono T TY compatible y es tar en el modo d e TTY para hacer o r ecibir llama das. Ten en cuenta q ue la mayoría d e los teléfo nos móviles digitales son compatibles con T TY.

Cargos por datos y servicios con base en la ubicación

Verizon Wireless te ha ce un cargo po r todos los dat os y contenido, enviados o recibidos usando nuestra red (incluyendo cualq uier gasto elevado de la red o gasto elev ado de proto colo de Inte rnet relacionad o con contenido enviado o re cibido), así como la r esolución de d irecciones de prot ocolo de Inter net desde nomb res de domini o. El enviar o recibir da tos usando una red vir tual privada (VP N) involucra u n gasto elevad o de VPN adiciona l por lo cual vas a recibir un car go. Ten en cu enta que algunas aplic aciones o widgets envían o reciben datos perió dicamente cuando el telé fono está inacti vo, sin que el usuar io haga nada , por los cuales s e te factur ará por uso de datos.

Much os servici os y aplicaciones qu e se ofrecen en t u aparato pueden ser provis tos por terce ros. Antes de usar, vincula r o descarga r un servicio prov isto por un tercero, o una aplicación como el s ervicio tipo GPS con base en la ubic ación que no sea de Verizon Wireless, sala de c hat, lugar de compras o re des sociales desde tu ap arato, deb es de revisar los tér minos del ser vicio o aplicac ión y la política d e privacida d que aplica. L a información per sonal que en víes será leíd a, recopilad a o usada

Información importante al cliente

por el pr oveedor del s ervicio o aplicación, o po r otros usua rios de esos foros.

Verizo n Wireless no e s responsa ble por ninguna in formación , conte nido o serv icios a los cuales accedas, de scargues o uses desde Internet. Tú eres responsable por mantener protecciones cont ra virus y de ot ro tipo de seg uridad de In ternet al a cceder al ser vicio. Para in formació n adicional , visita la Polít ica de contenido de Veriz on en responsibility.verizon.com/contentpolicy.

Los tér minos y cond iciones de tu a cuerdo de us uario de Veriz on Wireless, y otros términos especíﬁcamente identiﬁcados gobier nan tu uso de c ualquier pr oducto o se rvicio de Veri zon Wireless.

Planes prepagados de llamadas

Si quieres cambiar del servicio prepagado al de pospago, cualq uier fondo re stante en tu c uenta será a creditado a t u cuen ta de pospago . No podemos dart e ningún cré dito por impuestos por transacción que hayas pagado al depositar fondos en tu c uenta, por lo que po drías tener que pagar los mismos impuestos dos veces.

Tu saldo no debe exced er $1,000 y pue de ser que se te prevenga hacer p agos a tu cuen ta si llega a los $1,0 00. Al dinero en efec tivo aplicad o a tu cuenta por medio de los kioscos d e pago de fac turas de Verizon Wireless s e le hará una deducción de impuestos de la can tidad total i ngresada a la tasa que apliq ue. El pago mínimo e s de $15 y el pago máxi mo es de $600 . Si pagas con tar jeta de crédi to el máximo es de $250. P uedes reca rgar hasta 10 veces o $6 00 en un perio do móvil de 30 días. Pueden aplica rse cargo s por transa cción a algunos métodos de pago .

Información importante al cliente

Verizon Wireless prepagado

Si estás en un plan mensual prepagado, debes tener suﬁciente saldo e n la cuenta al momen to de la renova ción para cub rir el acceso mensual y pod er recibir los b eneﬁcios de t u plan. El acceso mensual ser á cargado en la misma fecha c ada mes, a meno s que no tengas fondos suﬁcientes para cubr ir el acceso mensual.

Algu nos servicios y funciones, q ue incluyen, gar antía ext endida, prote cción del teléf ono móvil, cober tura total d el equipo, auxilio vial , factura ción detalla da y buzón de voz p remium y visual de Verizon (Video y T V móvil), no están dis ponibles con los planes prepagados de llamadas.

411 Search (B uscar): cua ndo te encue ntres fue ra de las tarifas y del áre a de cobert ura de Verizon Wireless pre pagado, las tarif as del serv icio 411 Sear ch (Buscar), la cone xión autom ática y los ser vicios mejo rados pued en variar. Para llamadas conec tadas, la pa rte de la llam ada que ocurra an tes de la conexión pu diera fact urarse a una tarif a diferente d e la parte de la llamada que ocurra de spués de la con exión. Se pu eden aplica r cargos adicionales y car gos por larg a distancia .

Información sobre compatibilidad de aparatos auditivos

Este teléfon o ha sido proba do y caliﬁcado para su uso con aparatos auditivos para algunas de las tecnologías móviles que ut iliza. Sin embar go, puede ha ber algunas nuev as tecno logías móviles utilizadas en es te teléfono q ue no han sido probada s todavía par a su uso con aparatos a uditivos. Es importante probar completamente las distintas funciones de este teléfo no y en lugares distintos , utilizando tu a parato

Información importante al cliente

auditivo o im plante cocle ar, para d etermina r si escuchas a lgún sonid o de interferencia. Co nsulta a tu proveedor de servicio o al fabr icante de es te teléfono pa ra información sobre la compatibilidad con aparatos auditivos. Si tienes preguntas acerc a de las políticas de dev olución o inte rcambio, co nsulta a tu proveedo r de servicio o vendedor del teléfono.

Centro multimedia y aplicaciones de Verizon

Tú serás res ponsable po r todos los cargos en que se incur ra hasta q ue las aplicaciones se bor ren de tu cuen ta, inclus o si pierd es o reemplazas tu teléfono, bloq ueas el cent ro multimedi a o las apps de Verizon en t u teléfono o si tu c uenta es suspe ndida. Estás de acu erdo en: (1) usar l as aplicaciones sólo en el telé fono al cual se an descargadas , incluso si se desca rgan bajo un a suscripción ilimi tada o de largo p lazo, a menos que las transferencias a teléfo nos de reemp lazo sean ex plícitamen te perm itidas por Veri zon Wireless, (2) no (i) acosar, ofender, amen azar, avergon zar, angusti ar o invadir la p rivacidad de cualq uier individ uo o entidad ; (ii) suminis trar infor mación fals a o hacer se pasar por otra perso na; y (iii) emprender cualq uier acción q ue infrinja cualq uier derecho de au tor, marca come rcial, paten te o cualquie r otro(s) derec ho(s) de propied ad intelec tual de terceros, y (3) al acu erdo de licenc ia, de haber a lguno, en tre tú y cad a desarroll ador de la aplic ación.

Información importante al cliente

© 2016 Verizon Wireless. All righ ts reser ved. Todos los dere chos reservados. Samsung and Galaxy S are trademarks of Samsung Elect ronics Co. Ltd . Google, Gmail and G oogle play are trademar ks of Google, Inc. Ot her marks are pro perty o f their respe ctive owne rs. Screen i mages simul ated. Appearance of de vice may var y.

Samsung y Galaxy S son marcas comerciales de Samsung Elect ronics Co. , Ltd. Google, Gmail y Google P lay on marcas comerciales de Google, In c. Otras ma rcas son propiedad de sus res pectivos los prop ietarios. L as imágenes e n pantalla so n simuladas. L a apariencia del teléfon o pudiera var iar.

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