Verizon G3100 User Manual

Download

Fios Router

USER GUIDE

Model G3100

CONTENTS

01 /

INTRODUCTION

 Package Contents 

 System Requirements 

 Features 

 Getting to Know Your

Fios Router 

02 /

CONNECTING YOUR FIOS ROUTER

 Setting up Your Fios

Router 

 Expanding Wi-Fi

coverage 

 Computer Network

Conﬁguration 

03 /

WIFI SETTINGS

 Overview 

 Wi-Fi Status 

 Basic Settings 

 Advanced Settings 

 Tri-band Settings 

 Channel Settings 

 Guest Network 

 IoT Network 

 Wi-Fi Protected Setup

(WPS) 

04 /

CONFIGURING NETWORK SETTINGS

 Main Screen 

 Accessing Network

Settings 

 Using Network

Settings 

TABLE OF CONTENTS

05 /

USING NETWORK CONNECTIONS

 Accessing Network

Connections 

 Network (Home/Oce)

Connection 

 Wi-Fi Access Point

Connection 

 Ethernet Connection 

 Broadband Connection

(Ethernet/Coax) 

06 /

SETTING PARENTAL CONTROLS

 Activating Parental

Controls 

 Rule Summary 

07 /

CONFIGURING SECURITY SETTINGS

 Firewall 

 Access Control 

 Port Forwarding 

 Port Triggering 

 DMZ Host 

 Static NAT 

 IPv Pinholes 

08 /

CONFIGURING ADVANCED SETTINGS

 Using Advanced

Settings 

 Utilities 

 Network Settings 

 Date And Time 

 DNS Settings 

 Monitoring 

 System Settings 

CONTENTS

09 /

TROUBLESHOOTING

 Troubleshooting

Tips 

 Frequently Asked

Questions 

10 /

SPECIFICATIONS

 General

Speciﬁcations 

 LED Indicators 

 Environmental

Parameters 

11 /

NOTICES

 Regulatory Compliance

Notices 

01 /

INTRODUCTION

1.0 Package Contents

1.1 System Requirements

1.2 Features

1.3 Getting to Know Your

Fios Router

 / INTRODUCTION

Verizon Fios Router lets you transmit and distribute digital entertainment and information to multiple devices in your ofﬁce.

Your Fios Router supports networking using coaxial cables, Ethernet, or Wi-Fi, making it one of the most versatile and powerful routers available.

PACKAGE CONTENTS

PACKAGE CONTENTS, SYSTEM REQUIREMENTS AND FEATURES

./ PACKAGE CONTENTS

Your package contains:

• Fios Router

• Power adapter

• Ethernet cable, three meters (white)

• OSS (Open Source Software) insert guide

./ SYSTEM REQUIREMENTS

System and software requirements are:

• A computer or other network device supporting Wi-Fi or wired Ethernet

• A web browser, such as Chrome™, Firefox®, Internet Explorer 8® or higher, or Safari® 5.1 or higher

./ FEATURES

Your Fios Router features include:

• Support for multiple networking standards, including

– WAN – Gigabit Ethernet and MoCA 1.1 interfaces – LAN – 802.11 a/b/g/n/ac/ax, Gigabit Ethernet and MoCA 2.5

interfaces

• Integrated wired networking with 4-port Ethernet switch and Coax (MoCA)

– Ethernet supports speeds up to 1000 Mbps

 / INTRODUCTION

– MoCA 2.5 LAN enabled to support speeds up to 2500 Mbps

over coaxial cable

– MoCA 1.1 WAN enabled to support speeds up to 100 Mbps

over coaxial cable

• One USB 3.0 port

• IoT - Bluetooth and Wi-Fi

• Integrated Wi-Fi networking with 802.11a/b/g/n/ac/ax access point featuring:

– backward compatible to 802.11a/b/g/n/ac – 2.4 GHz 11ax 4x4 – two 5 GHz 11ax 4x4

• Enterprise-level security, including:

– Fully customizable ﬁrewall with Stateful Packet Inspection

(SPI)

– Content ﬁltering with URL-keyword based ﬁltering, parental

controls, and customizable ﬁltering policies per computer

– Intrusion detection with Denial of Service protection against

IP spooﬁng attacks, scanning attacks, IP fragment overlap exploit, ping of death, and fragmentation attacks

– Virtual server functionality; providing protected access to

internet services such as web, FTP, email, and telnet

– DMZ (demilitarized zone) host support of a network security

neutral zone between a private network and the internet – Event logging – Network Protection

FEATURES

– Static NAT – Port forwarding – Port triggering – Access control – Advanced Wi-Fi protection featuring WPA2 & WPA3 Modes

and MAC address ﬁltering – Wi-Fi Multimedia (WMM) for Wi-Fi QoS (quality-of-service)

• Compatible with Wi-Fi Mesh system

• Dual-stack network conﬁguration of IPv4 and IPv6

• DHCP server

• WAN interface auto-detection

• Dynamic DNS

• DNS server

• LAN IP and WAN IP address selection

• MAC address cloning

• QoS support (end to end layer 2/3) featuring: Dierentiated Services (Diserv), 802.1p/q prioritization, and pass-through of WAN-side DSCPs, Per Hop Behaviors (PHBs), and queuing to LAN-side devices

• Secure remote management using HTTPS or My Fios app

• Static routing

• VPN (VPN pass through only)

• IGMP

• Daylight savings time support

 / INTRODUCTION

./ GETTING TO KNOW YOUR FIOS ROUTER

1.3a/ FRONT PANEL

The front panel’s uniﬁed button allows quick access to the Wi-Fi Protected Setup (WPS) feature and pairing mode.

The Router Status LED will be solid white when your Fios Router is turned on, connected to the internet, and functioning normally.

Router Status LED

Condition Status LED Color Fios Router

Normal WHITE Normal operation (solid)

Router is booting (fast blink)

BLUE Pairing mode (slow blink)

Pairing successful (solid)

GREEN Wi-Fi has been turned o (solid)

Issue(s) YELLOW No internet connection (solid)

RED Hardware/System failure detected (solid)

Overheating (fast blink) Pairing Failure (slow blink)

Power OFF Power o

The WPS button is used to initiate Wi-Fi Protected Setup. This is an easy way to add WPS capable devices to your Wi-Fi network. To activate the WPS function, press and hold the uniﬁed button located on the front of your Fios Router for more than two seconds. When WPS is initiated from your router, the Router Status LED slowly ﬂashes blue for up to two minutes, allowing time to complete the

GETTING TO KNOW YOUR FIOS ROUTER

WPS pairing process on your Wi-Fi device (also known as a Wi-Fi client). When a device begins connecting to your router using WPS, the Router Status LED rapidly ﬂashes blue for a few seconds, and turns solid blue and then solid white as the connection completes.

If there is an error during the WPS pairing process, the Router Status LED slowly ﬂashes red for two minutes after the error occurs.

Refer to the “Connecting A Wi-Fi Device Using WPS” for more details. In addition, the uniﬁed button also provides a quick view of the operational state of the Fios Router using various colors as indicated in the chart above. Please refer to section 9.0h for details

on the rear LEDs.

1.3b/ REAR PANEL

The rear panel of your router has a label that contains important information about your device, including the default settings for the Fios Router’s Wi-Fi name (SSID), Wi-Fi password (WPA2 key), local URL for accessing the router’s administrative pages, and administrator password. The label also contains a QR code that you can scan with your smartphone, tablet, or other cameraequipped Wi-Fi device to allow you to automatically connect your device to your Wi-Fi network without typing in a password (requires a QR code reading app with support for Wi-Fi QR codes).

 / INTRODUCTION

The rear panel has seven ports; F-type coax, Ethernet LAN (four), Ethernet WAN, and USB. The rear panel also includes a DC power jack and a reset button.

GETTING TO KNOW YOUR FIOS ROUTER

• Ethernet LANEthernet LAN - connects devices to your Fios Router using Ethernet cables to join the local area network (LAN). The four Ethernet LAN ports are 10/100/1000 Mbps auto-sensing and can be used with either straight-through or crossover Ethernet cables.

• USBUSB - provides up to 1000 mA at 5 VDC for attached devices. For example, you could charge a cell phone.

• Ethernet WAN Ethernet WAN - connects your Fios Router to the internet using an Ethernet cable.

• Coax WAN and LANCoax WAN and LAN - connects your router to the internet and/ or to other MoCA devices using a coaxial cable.

Warning: The WAN coax port is intended for connection to

Verizon Fios only. It must not be connected to any exterior or interior coaxial wires not designated for Verizon Fios.

• Reset ButtonReset Button - allows you to reset your router to the factory default settings. To perform a soft reboot, press and hold the button for at least three seconds. To reset your router to the factory default settings, press and hold the button for at least ten seconds.

• PowerPower - connects your Fios Router to an electrical wall outlet using the supplied power adapter.

Warning: The included power adapter is for oce use only,

supporting voltages from 105-125 voltage in AC. Do not use in environments with greater than 125 voltage in AC.

 / INTRODUCTION

1.3c/ MOUNTING THE FIOS ROUTER TO A WALL

For optimum performance, the Fios Router is designed to stand in a vertical upright position. Verizon does not recommend wall mounting the Fios Router. However, if you wish to mount your Fios Router, you can purchase a wall mount bracket from the Verizon Fios Accessories Store at verizon.com/smallbusiness/accessories/networking-wiﬁ/

To mount your Fios Router to a wall:

1. You may use the wall-mount template sheet for positioning

the Fios Router.

2. Mark the mounting holes using the template sheet as shown

below.

GETTING TO KNOW YOUR FIOS ROUTER

3. Drive two screws into the wall. Leave the screws extended

about 0.2 inches from the wall.

4. Verify the screws are positioned correctly by placing the wall

bracket on the screws. Then remove the wall bracket from the wall.

5. There are two mounting slots located on the bottom of the

Fios Router. It allows you to securely attach your router to the wall. Align the slots with the wall mount bracket.

 / INTRODUCTION

6. Attach the router to the wall mount bracket through an easy

twist and lock action.

7. Align the wall mount bracket with the attached router to the

screws, then slide the bracket down until it locks in place.

GETTING TO KNOW YOUR FIOS ROUTER

8. To secure the bracket, place one screw into the small hole of

the bracket and tighten the screw into your wall.

Note: To release the lock, twist the router counter-clockwise

and press down on the small clip on the bottom of the bracket.

02 /

CONNECTING YOUR FIOS ROUTER

2.0 Setting up Your Fios Router

2.1 Expanding Wi-Fi coverage

2.2 Computer Network

Conﬁguration

2.3 Main Screen

 / CONNECTING YOUR

FIOS ROUTER

Connecting your Fios Router and accessing its web-based User Interface (UI) are both simple procedures.

Accessing the UI may vary slightly, depending on your device’s operating system and web browser.

SETTING UP YOUR FIOS ROUTER

./ SETTING UP YOUR FIOS ROUTER

Before you begin, if you are replacing an existing router, disconnect it. Remove all old router components, including the power supply. They will not work with your new Fios Router.

2.0a/ INSTALLATION INSTRUCTIONS

. CONNECT YOUR CABLESCONNECT YOUR CABLES

A. Connect the coax cable from the coax port on your

router to a coax outlet. (Required for Fios TV)

B. Connect the Ethernet cable from your router’s WAN

port to an Ethernet outlet. (Required for internet speeds greater than 100 Mbps)

C. Connect the router power cord to an electrical outlet.

 / CONNECTING YOUR

FIOS ROUTER

D. Router will take up to 10 minutes to power up completely.

Move on when the front light is solid white.

2. CCONNECT YOUR DEVICESONNECT YOUR DEVICES

Wired or Wi-Fi? Your choice.Wired or Wi-Fi? Your choice. WiredWired

A. Connect the

Ethernet cable to any yellow LAN port on your router.

B. Connect the other end to your computer.

Wi-FiWi-Fi

A. Get the Wi-Fi name

and password o the label on your router.

B. On your device, choose your

Wi-Fi name when it appears.

C. Enter the Wi-Fi password exactly as it is on your router

label.

SETTING UP YOUR FIOS ROUTER

Wi-Fi NetworkWi-Fi Network

The Fios Router has one Wi-Fi name supporting 2.4 GHz and 5 GHz signals. The Self-Organizing Network (SON) feature lets your devices move between the two signals automatically for an optimized Wi-Fi connection.

3. CCOMPLETE ACTIVATIONOMPLETE ACTIVATION

Activate your router by opening a web browser on your computer and following the prompts.

2.0b/ CONFIGURE YOUR FIOS ROUTER

1. Open a web browser on the device connected to your

Fios Router network.

2. In the browser address ﬁeld (URL), enter:

mynetworksettings.com, then press the EnterEnter key on your keyboard.

Alternately, you can enter: https://192.168.1.1

The ﬁrst time you access your Fios Router, an Easy Setup Wizard displays to help step you through the setup process.

 / CONNECTING YOUR

FIOS ROUTER

3. On the Step 1: Please log in to your routerStep 1: Please log in to your router screen, enter the

password that is printed next to the Admin password on the label on the rear of your router.

4. Click NextNext. The Step 2: Personalize Your Wi-Fi SettingsStep 2: Personalize Your Wi-Fi Settings

screen displays. Click on the check box next to Setup and Setup and

Enable Your Guest Wi-Fi (Optional)Enable Your Guest Wi-Fi (Optional) to personalize your

Guest Wi-Fi Name and Password.

SETTING UP YOUR FIOS ROUTER

For your protection, your Fios Router is pre-set at the factory to use WPA2 (Wi-Fi Protected Access) encryption for your Wi-Fi network. This is the best setting for most users and provides maximum security.

5. Click NextNext. The Step 3: Click Apply to Save Your Wi-Fi Step 3: Click Apply to Save Your Wi-Fi

SettingsSettings screen appears. You have an option of saving the

Wi-Fi settings as an image on your device by clicking the

Save as pictureSave as picture button. After you click Save as pictureSave as picture to

save your Wi-Fi settings as an image, click ApplyApply to save the Wi-Fi changes to your Fios Router.

Important: If you are on a Wi-Fi device when setting up your

Fios Router, you will be disconnected from the Wi-Fi network when you change the Wi-Fi name or Wi-Fi password. When this occurs, your Fios Router will detect this situation and prompt you to reconnect using the new settings.

The Congratulations! You’re all set up.Congratulations! You’re all set up. screen displays once

 / CONNECTING YOUR

FIOS ROUTER

your Fios Router veriﬁes the ﬁnal settings and has successfully connected to the internet and is ready for use. You can click on Main router settings to access the main screen of the Fios Router or click on Start browsing and you will be directed to the Verizon.com website.

If your Fios Router is subsequently reset to the factory default settings, the settings printed on the label will again be in eect.

If your Fios Router fails to connect, follow the troubleshooting steps in the Troubleshooting section of this guide.

./ EXPANDING WIFI COVERAGE

Connecting Verizon’s Fios Extender to the Fios Router allows you to extend Wi-Fi signal range of the Fios Router for eliminating Wi-Fi dead zones on your Wi-Fi network.

EXPANDING WIFI COVERAGE

2.1a/ WIFI INSTALLATION

1. Place the Fios Extender directly next to the Fios Router.

2. Connect the power cord from the extender to an electrical

outlet.

3. When the light on the extender is solid yellow, press

and hold the buttons on your router and extender for 2+ seconds until they slowly begin to blink blue.

4. The lights on the router and extender should turn solid blue

while the Wi-Fi connection is initiating and solid white when the connection is complete.

5. Once the Wi-Fi connection is complete, you can unplug and

move the extender to an area between your router and an area with spotty Wi-Fi coverage. Once plugged in again, the light should turn solid white again within a few minutes.

You’re all set! Your devices will connect automatically with the same Wi-Fi network name and password as your Fios Router.

 / CONNECTING YOUR

FIOS ROUTER

2.1b/ WIRED INSTALLATION

1. Place the Fios Extender and Fios Router near a coax

outlet—ideally in an area with spotty Wi-Fi coverage.

2. Connect the coax cable from the extender to a coax outlet.

(If the coax outlet is already in use, you can use the coax splitter included in the shipping box.)

3. Connect the power cord from the extender to an electrical

outlet.

4. The light on the extender should turn solid white within a few

minutes, indicating the connection is complete.

You’re all set! Your devices will connect automatically with the same Wi-Fi network name and password as your Fios Router.

./ COMPUTER NETWORK CONFIGURATION

Each network interface on your computer should either automatically obtain an IP address from the upstream Network DHCP server (default conﬁguration) or be manually conﬁgured with a statically deﬁned IP address and DNS address. We recommend leaving this setting as it is.

COMPUTER NETWORK CONFIGURATION

2.2a/ CONFIGURING DYNAMIC IP ADDRESSING

To conﬁgure a computer to use dynamic IP addressing:

WINDOWS 7/8

1. In the Control Panel, locate Network and InternetNetwork and Internet, then

select View Network Status and TasksView Network Status and Tasks.

2. In the View your active networks – Connect or disconnectView your active networks – Connect or disconnect

section, click Local Area ConnectionLocal Area Connection in the Connections Connections ﬁeld. The Local Area Connection Status window displays.

3. Click PropertiesProperties. The Local Area Connection Properties

window displays.

4. Select Internet Protocol Version 4 (TCP/IPv4)Internet Protocol Version 4 (TCP/IPv4), then click

PropertiesProperties. The Internet Protocol Version 4 (TCP/IPv4)

Properties window displays.

5. Click the Obtain an IP address automaticallyObtain an IP address automatically radio button.

6. Click the Obtain DNS server address automaticallyObtain DNS server address automatically radio

button, then click OKOK.

7. In the Local Area Connection Properties window, click OKOK

to save the settings.

8. To conﬁgure Internet Protocol Version 6 (TCP/IPv6) to use

dynamic IP addressing, repeat steps 1 to 7. However for step 4, select Internet Protocol Version 6 (TCP/IPv6) Internet Protocol Version 6 (TCP/IPv6) in the Properties Properties option (refer to IPv6 section for Fios Router conﬁguration).

 / CONNECTING YOUR

FIOS ROUTER

WINDOWS 10

1. On the Windows desktop, click on the StartStart icon. Select

SettingsSettings and click Network & InternetNetwork & Internet.

2. In the Network & Internet, click EthernetEthernet.

3. Select Network and Sharing CenterNetwork and Sharing Center. The View your basic View your basic

network information and set up connectionsnetwork information and set up connections window

displays.

4. In the View your active networksView your active networks, click EthernetEthernet in the

Connections Connections ﬁeld. The Ethernet StatusEthernet Status window displays.

5. Click PropertiesProperties. The Ethernet PropertiesEthernet Properties window displays.

6. Select Internet Protocol Version 4 (TCP/IPv4)Internet Protocol Version 4 (TCP/IPv4), then click

PropertiesProperties. The Internet Protocol Version 4 (TCP/IPv4)Internet Protocol Version 4 (TCP/IPv4) PropertiesProperties window displays.

7. Click the Obtain an IP address automaticallyObtain an IP address automatically radio button.

8. Click the Obtain DNS server address automaticallyObtain DNS server address automatically radio

button, then click OKOK.

9. In the Local Area Connection Properties Local Area Connection Properties window, click OK OK to

save the settings.

10. To conﬁgure Internet Protocol Version 6 (TCP/IPv6) to use

dynamic IP addressing, repeat steps 1 to 9. However for step 6, select

Internet Protocol Version 6 (TCP/IPv6)Internet Protocol Version 6 (TCP/IPv6) in

the Properties Properties option (refer to IPv6 section for Fios Router conﬁguration).

COMPUTER NETWORK CONFIGURATION

MACINTOSH OS X

1. Click the AppleApple icon in the top left corner of the desktop. A

menu displays.

2. Select System PreferencesSystem Preferences. The System Preferences

window displays.

3. Click NetworkNetwork.

4. Verify that EthernetEthernet, located in the list on the left, is

highlighted and displays ConnectedConnected.

5. Click Assist MeAssist Me.

6. Follow the instructions in the Network Diagnostics

Assistant.

2.2b/ CONNECTING OTHER COMPUTERS AND NETWORK

DEVICES

You can connect your Fios Router to other computers or set top boxes using an Ethernet cable, Wi-Fi connection (Wi-Fi), or coaxial cable.

ETHERNET

1. Plug one end of an Ethernet cable into one of the open

yellow Ethernet ports on the back of your Fios Router.

2. Plug the other end of the Ethernet cable into an Ethernet

port on the computer.

 / CONNECTING YOUR

FIOS ROUTER

3. Repeat these steps for each computer to be connected to

your Fios Router using Ethernet. You can connect up to four.

CONNECTING A WIFI DEVICE USING WPS

Wi-Fi Protected Setup (WPS) is an easier way for many devices to set up a secure Wi-Fi network connection. Instead of manually entering passwords or multiple keys on each Wi-Fi client, such as a laptop, printer, or external hard drive, your Fios Router creates a secure Wi-Fi network connection.

In most cases, this only requires the pressing of two buttons – one on your Fios Router and one on the Wi-Fi client. This could be either a built-in button or one on a compatible Wi-Fi adapter/card, or a virtual button in software. Once completed, this allows Wi-Fi clients to join your Wi-Fi network.

To initialize the WPS process, you can either press and hold the uniﬁed button located on the front of your Fios Router for more than two seconds or use the UI and press the on-screen button.

You can easily add Wi-Fi devices to your Wi-Fi network using the WPS option if your Wi-Fi device supports the WPS feature.

To access WPS using the user interface:

1. From the main menu, select Wi-FiWi-Fi settings, then select Wi-Fi Wi-Fi

Protected Setup (WPS)Protected Setup (WPS).

COMPUTER NETWORK CONFIGURATION

2. Enable the protected setup by moving the selector to OnOn.

3. Use one of the following methods:

• If your Wi-Fi client device has a WPS button, press the uniﬁed button on your Router for more than two seconds, then click the WPS button on your Wi-Fi device (client) to start the WPS registration process.

• If your client device has a WPS PIN, locate the PIN printed on the client’s label or in the client documentation. Enter the PIN number in the Client WPS PINClient WPS PIN ﬁeld. The

Client WPS PINClient WPS PIN ﬁeld is located in the section 2 - PIN 2 - PIN enrollmentenrollment on the user interface.

• Click RegisterRegister.

• Alternatively, you can enter the Router’s PIN shown on this screen into the WPS user interface of your device, if this PIN mode is supported by your Wi-Fi device.

 / CONNECTING YOUR

FIOS ROUTER

4. After pressing the uniﬁed button (WPS) on your Router, you

have two minutes to press the WPS button on the client device before the WPS session times out.

When the uniﬁed button (WPS) on your Router is pressed, the Router Status LED on the front of your Router begins ﬂashing blue. The ﬂashing continues until WPS pairing to the client device completes successfully. At this time, the Router Status LED turns solid blue.

If WPS fails to establish a connection to a Wi-Fi client device within two minutes, the Router Status LED on your Router ﬂashes red for two minutes to indicate the WPS pairing process was unsuccessful. After ﬂashing red, the light returns to solid white to indicate that Wi-Fi is on.

Note: Wi-Fi Protected Setup (WPS) cannot be used if WPA3

security is enabled or SSID broadcast is disabled or if MAC address authentication is enabled with an empty white list.

CONNECTING A WI-FI DEVICE USING A PASSWORD

1. Verify each device that you are connecting with Wi-Fi has

built-in Wi-Fi or an external Wi-Fi adapter.

2. Open the device’s Wi-Fi settings application.

3. Select your Fios Router’s Wi-Fi network name (SSID) from

the device’s list of discovered Wi-Fi networks.

MAIN SCREEN

4. When prompted, enter your Fios Router’s Wi-Fi password

(WPA2 or WPA3 key) into the device’s Wi-Fi settings. Your Router’s default Wi-Fi network name and password are located on the sticker on the rear panel of your Fios Router.

5. Verify the changes were implemented by using the device’s

web browser to access a site on the internet.

6. Repeat these steps for every device that you are connecting

with Wi-Fi to your router.

COAX

1. Verify all coax devices are turned o.

2. Disconnect any adapter currently connected to the coaxial

wall jack in the room where your router is located.

3. Connect one end of the coaxial cable to the coaxial wall

jack and the other end to the coax port on your network device.

4. Power up the network device.

./ MAIN SCREEN

When you log into your router, the dashboard main page displays the main navigation menu of connection status, Wi-Fi settings, network settings, parental control, ﬁrewall security level, and advanced quick links.

2.3a/ Menu

 / CONNECTING YOUR

FIOS ROUTER

The main menu contains the following conﬁguration options and chapters:

• Status - this chapter

• Wi-Fi - Chapter 3

• Network - Chapter 4 and Chapter 5

• Parental Controls - Chapter 6

• Firewall - Chapter 7

• Advanced - Chapter 8

MAIN SCREEN

2.3b/ STATU S

Router Status

This section displays ﬁrmware and hardware version numbers, and the status of your router’s local network (LAN) and internet connection (WAN).

03 /

WIFI SETTINGS

3.0 Overview

3.1 Wi-Fi Status

3.2 Basic Settings

3.3 Advanced Settings

3.4 Tri-band Settings

3.5 Channel Settings

3.6 Guest Network

3.7 IoT Network

3.8 Wi-Fi Protected Setup (WPS)

 / WIFI SETTINGS

Wi-Fi networking enables you to free yourself from wires, making your devices more accessible and easier to use.

You can create a Wi-Fi network, including accessing and conﬁguring Wi-Fi security options.

OVERVIEW

./ OVERVIEW

Your Fios Router provides you with Wi-Fi connectivity using the

802.11a, b, g, n, ac or ax standards. These are the most common Wi-Fi standards.

802.11b has a maximum data rate of 11 Mbps, 802.11a and 802.11g have a maximum data rate of 54 Mbps, 802.11n has a maximum data rate of 450 Mbps, 802.11ac has a maximum data rate of 3.12 Gbps, and 802.11ax has a maximum data rate of 4.8 Gbps.

802.11b and g standards operate in the 2.4 GHz range. 802.11ac operates in the 5 GHz range. 802.11n and ax operate in both the

2.4 GHz and 5 GHz ranges.

Note: 802.11a, and 802.11b are legacy modes and are not

recommended. Even one such device connected to the network will slow your entire Wi-Fi network.

The Wi-Fi service and Wi-Fi security are activated by default. The level of security is preset to WPA2 encryption using a unique default WPA2 key (also referred to as a passphrase or password) pre-conﬁgured at the factory. This information is displayed on a sticker located on the rear of your router.

Your router integrates multiple layers of security. These include Wi-Fi Protected Access (WPA/WPA2), and ﬁrewall.

 / WIFI SETTINGS

./ WIFI STATUS

Use the Wi-Fi status feature to view the status of your router’s Wi-Fi network.

To view the status:

1. Access the dashboard main page. You can quickly view your

router’s Wi-Fi status in the Wi-FiWi-Fi column.

2. In the Wi-FiWi-Fi column for Primary NetworkPrimary Network and Guest NetworkGuest Network,

the following information displays:

• ON/OFFON/OFF - displays whether the Wi-Fi radio is active. When the radio is not enabled, no Wi-Fi devices will be able to connect to the oce network.

• Wi-Fi Name (SSID)Wi-Fi Name (SSID) - displays the SSID (Service Set Identiﬁer) shared among all devices on a Wi-Fi network. The SSID is the network name. All devices must use the same SSID.

• Wi-Fi PasswordWi-Fi Password - displays the Pre-Shared Key of the Wi-Fi security.

BASIC SETTINGS

./ BASIC SETTINGS

You can conﬁgure the basic security settings for either 2.4 GHz or 5 GHz of your Wi-Fi network.

To conﬁgure the basic security radio, SSID and security settings:

1. Select Wi-Fi from the left pane, and then click Basic Basic

SettingsSettings.

2. To activate the Wi-Fi radio, click the OnOn radio button.

3. If desired, enter a new name for the Wi-Fi network in

the SSID ﬁeld or leave the default name that displays automatically.

4. To activate the Wi-Fi security, click the WPA2 WPA2 or WPA3WPA3 radio

button.

5. Enter the PSK (Pre-Shared Key) password.

6. Click Save ChangesSave Changes to save the changes.

 / WIFI SETTINGS

./ ADVANCED SETTINGS

You can change your advanced Wi-Fi security settings, such as disable your SSID broadcast to secure your Wi-Fi trac; stop your Fios Router from broadcasting your SSID; set Wi-Fi MAC authentication to limit access to speciﬁc Wi-Fi devices; and change the Wi-Fi mode to limit or allow access to your Wi-Fi network based on the type of technology as well as other advanced Wi-Fi options.

ADVANCED SETTINGS

3.3a/ BROADCAST

You can conﬁgure the Fios Router’s SSID broadcast capabilities to allow or disallow Wi-Fi devices from automatically using a broadcast SSID name to detect your router Wi-Fi network.

1. Select Wi-FiWi-Fi from the left pane, and then click Advanced Advanced

SettingsSettings.

2. To enable SSID broadcasting, click the EnableEnable radio button.

SSID broadcast is enabled by default. The SSID of the Wi-Fi network will be broadcast to all Wi-Fi devices.

To disable SSID broadcasting, click the DisableDisable radio button. The public SSID broadcast will be hidden from all Wi-Fi devices. You will need to manually conﬁgure additional Wi-Fi devices to join the Wi-Fi network.

3. When all changes are complete, click Save ChangesSave Changes to save

the changes.

3.3b/ MAC AUTHENTICATION

You can conﬁgure your router to limit access to your Wi-Fi network allowing access only to those devices with speciﬁc MAC addresses.

To set Wi-Fi MAC authentication:

1. To enable access control, select the Enable Access ListEnable Access List

check box.

 / WIFI SETTINGS

2. Select either:

• Accept all devices listed belowAccept all devices listed below – allows only the listed devices to access the Wi-Fi network.

Warning: This will block Wi-Fi network access for all devices not

in the list. Only devices in the list will be able to connect to the Wi-Fi network.

• Deny all devices listed belowDeny all devices listed below – denies access to the listed devices. All other Wi-Fi devices will be able to access the Wi-Fi network if they use the correct Wi-Fi password.

3. Enter the MAC address of a device, then click the Add Add

button.

4. Repeat step 2 and step 3 to add additional devices, as

needed.

5. To remove a speciﬁc device’s MAC address, click the

RemoveRemove button next to the speciﬁc MAC address.

6. When all changes are complete, click Save ChangesSave Changes to save

the changes.

ADVANCED SETTINGS

3.3c/ 802.11 MODE

From the 802.11 Mode page, you can limit the Wi-Fi access to your network by selecting the 2.4 GHz and 5 GHz Wi-Fi communication standard (mode) best suited or compatible with the devices you allow access to your Wi-Fi network.

Select the Wi-Fi mode as follows:

• Compatibility – This is the default mode setting on 5 GHz, providing a good balance of performance and interoperability with existing Wi-Fi devices. 802.11a,n,ac and ax devices can connect.

• Legacy – This is the default mode setting on 2.4 GHz, providing broad connection support for old and new Wi-Fi devices. Only

802.11b,g and n devices can connect.

• 802.11n is available on both 2.4 GHz and 5 GHz frequencies.

• Connecting 802.11a, b or g devices will cause your Wi-Fi network to slow on that radio and is not recommended.

• When all changes are complete, click Save ChangesSave Changes to save the changes.

 / WIFI SETTINGS

3.3d/ OTHER ADVANCED WIFI OPTIONS

You can view additional Wi-Fi options.

Comment: Recommend leaving defaults as is unless otherwise

directed.

View the following options:

Caution:

These settings should only be conﬁgured by experienced network technicians. Changing the settings could adversely aect the operation of your router and your local network.

• SON Wi-Fi Enabled - allows for smart roaming to provide reliable Wi-Fi network with full signal strength in all areas.

• Group key update – to update the WPA shared key, click the EnableEnable checkbox.

• Interval time – time interval used to update the WPA shared key (used to generate the group key).

• Transmit Power – adjusts the power of the Wi-Fi signal.

• Wi-Fi QoS (WMM) - improves the quality of service (QoS) for voice, video, and audio streaming over Wi-Fi by prioritizing these data streams.

• WMM Power Save - improves battery life on mobile Wi-Fi devices such as smart phones and tablets by ﬁne-tuning power consumption.

Important: WMM (Wi-Fi Multimedia) QoS and Power Save require

a Wi-Fi client device which also supports WMM.

TRIBAND SETTINGS

./ TRIBAND SETTINGS

Using Fios Router’s Tri-band network management, you can control network congestion and accommodate multiple devices with one

2.4 GHz and two 5 GHz frequency bands on your Wi-Fi network.

To conﬁgure the Tri-band mode:

1. Select Wi-FiWi-Fi from the left pane, and then click Tri-band Tri-band

SettingsSettings.

2. Select the Tri-band mode as follows:

• Apartment Optimized ModeApartment Optimized Mode – Provides the 2.4 GHz frequency band and the single 5 GHz frequency band which gets the best channel score. This is recommended for homes with many neighboring Wi-Fi networks.

• House Optimized ModeHouse Optimized Mode –

• This is the default mode setting, providing the 2.4 GHz and two 5 GHz bands. If no Fios Extender connects to the Fios Router over Wi-Fi, then both 5 GHz bands are available to connect to your devices. If the Fios Extender connects to the Fios Router over Wi-Fi, then the 2nd 5 GHz band is only available to connect the router to Fios Extenders. This is recommended for homes with few neighboring Wi-Fi networks.

 / WIFI SETTINGS

• Performance Mode Performance Mode – Enables the 2.4 GHz and two 5GHz bands to connect to your devices, on the router and any connected Fios Extenders. Fios Extenders are unable to connect to the Fios Router over a Wi-Fi connection. This is recommended for the need of high speed and low latency network.

Note: The Fios Router automatically steers Wi-Fi clients to the

most appropriate frequency band.

3. When all changes are complete, click Save ChangesSave Changes to save

the changes.

./ CHANNEL SETTINGS

You can conﬁgure the channel settings for the 2.4 GHz and 5 GHz band(s) of your Wi-Fi network.

CHANNEL SETTINGS

 / WIFI SETTINGS

On the Channel SettingsChannel Settings page for either 2.4 GHz or 5 GHz, the following information displays:

• ChannelChannel - this is the radio channel used by the Wi-Fi router and its clients to communicate with each other. The channel must be the same on the router and all of its Wi-Fi clients.

– Select the channel you want the Wi-Fi radio to use to

communicate, or accept the default AutomaticAutomatic channel selection. Then the router will automatically assign itself a radio channel.

– Select the Keep my channel selection during power cycleKeep my channel selection during power cycle

check box to save your channel selection when your Fios Router is rebooted.

– DFS Channels are enabled by default during channel scans.

To disable DFS scan uncheck the DFS option.

Note: DFS channels are a subset of the 5 GHz network that

is shared with radar systems. Some consumer devices do not support these channels and cannot connect to routers using them. Examples include some media streaming devices. Disabling this feature will allow the router to select the best available channel to broadcast on and allow these devices to connect.

• Channel WidthChannel Width - displays the Wi-Fi channel currently in use on each band. Default setting is “AutoAuto”, users can select from available non-DFS channels. On 5 GHz, the DFS channels range from 52-144.

GUEST NETWORK

• Channel AnalyzerChannel Analyzer - displays the analysis of channel availability. Click Perform New ScanPerform New Scan to perform channel availability scan

for the Fios Router accommodating the best radio channel and providing the best Wi-Fi performance.

• Channel ScoreChannel Score - scans and displays a network congestion score of one to ten in each Wi-Fi channel. It can be used to determine which channels to use or to avoid. Higher score indicates less congestion in a channel.

• Channel AnalysisChannel Analysis - scans and displays channel bandwidth and signal strength of available APs.

./ GUEST NETWORK

The Guest NetworkGuest Network is designed to provide internet connectivity to your guests but restricts access to your primary network and shared ﬁles. The primary network and the guest network are separated from each other through ﬁrewalls. You create one Guest Wi-Fi SSID and one password, and use it for all guests. Guest Wi-Fi Guest Wi-Fi can be managed using either the Fios Router’s web interface, or via the Verizon MyFios app. The guest network SSID does not change when you make a change to your primary network SSID.

The Fios Router is shipped from the factory with Guest Wi-Fi turned o. The default SSID for Guest Wi-Fi is preconﬁgured at the factory to the default Wi-Fi network name (SSID) which is displayed on a sticker located at the rear of the router followed by hyphen guest (-Guest). For example – if the router is shipped with a default SSID of “Fios-ABCDE” then the default SSID for Guest WiFi is “Fios-ABCDE-Guest”.

 / WIFI SETTINGS

3.6a/ GUEST WI-FI

To enable Guest Wi-Fi:

1. From the main menu, select Wi-FiWi-Fi, then select Guest Guest

NetworkNetwork.

2. Click the OnOn radio button and enter a valid SSIDSSID and

PasswordPassword.

3. Press Save ChangesSave Changes to save the changes.

Important: It is not recommended to create a guest network

without a password.

3.6b/ GUEST WIFI DEVICES

The devices on the Guest NetworkGuest Network can be viewed on the Guest Guest

Wi-Fi device listWi-Fi device list. If the admin toggles the button next to a device to OO, that device will be blocked from accessing the internet.

IOT NETWORK

./ IOT NETWORK

The router supports connection of multiple IoT devices on a separate WiFi SSID. The IoT Network is designed to provide an easier setup experience for your Internet of Things (IoT) devices which beneﬁt from connecting to the 2.4 Ghz band while keeping your Primary Network settings unchanged. IoT devices and Primary devices can communicate unrestricted.

The Fios Router is shipped from the factory with IoT Wi-Fi turned o. The default SSID for IoT Wi-Fi is preconﬁgured at the factory to the default Wi-Fi network name (SSID) which is displayed on a sticker located at the rear of the router followed by hyphen IoT (-IoT). For example – if the router is shipped with a default SSID of “Fios-ABCDE” then the default SSID for IoT Wi-Fi is “Fios-ABCDEIoT”.

To enable IoT Wi-Fi link:

1. Select Wi-FiWi-Fi from the left pane, and then click IoT NetworkIoT Network.

2. Click the OnOn radio button and create an SSID and password.

3. Press Save ChangesSave Changes to save the changes.

 / WIFI SETTINGS

The connected IoT devices can be viewed on the IoT Wi-Fi device IoT Wi-Fi device

listlist. If the admin toggles the button next to a device to OO, that

device will be blocked from accessing your Wi-Fi network.

./ WIFI PROTECTED SETUP WPS

To initialize the WPS process, you can either press and hold the uniﬁed button located on the front of your Fios Router for more than two seconds or use the UI and press the on-screen button.

You can easily add Wi-Fi devices to your Wi-Fi network using the WPS option if your Wi-Fi device supports the WPS feature.

WIFI PROTECTED SETUP WPS

To access WPS using the user interface:

1. From the main menu, select Wi-FiWi-Fi settings, then select Wi-Fi Wi-Fi

Protected Setup (WPS)Protected Setup (WPS).

2. Enable the protected setup by moving the selector to OnOn.

3. Use one of the following methods:

• If your Wi-Fi client device has a WPS button, press the uniﬁed button on your router for more than two seconds, then click the WPS button on your Wi-Fi device (client) to start the WPS registration process.

• If your client device has a WPS PIN, locate the PIN printed on the client’s label or in the client documentation. Enter the PIN number in the Client WPS PINClient WPS PIN ﬁeld. The

Client WPS PINClient WPS PIN ﬁeld is located in the section 2 - PIN 2 - PIN enrollmentenrollment on the user interface.

• Click RegisterRegister.

 / WIFI SETTINGS

• Alternatively, you can enter the router’s PIN shown on this screen into the WPS user interface of your device, if this PIN mode is supported by your Wi-Fi device.

4. After pressing the uniﬁed button (WPS) on your router, you

have two minutes to press the WPS button on the client device before the WPS session times out.

When the uniﬁed button (WPS) on your router is pressed, the Router Status LED on the front of your router begins ﬂashing blue. The ﬂashing continues until WPS pairing to the client device completes successfully. At this time, the Router Status LED turns solid blue.

If WPS fails to establish a connection to a Wi-Fi client device within two minutes, the Router Status LED on your router ﬂashes red for two minutes to indicate the WPS pairing process was unsuccessful. After ﬂashing red, the light returns to solid white to indicate that Wi-Fi is on.

Note: Wi-Fi Protected Setup (WPS) cannot be used if WPA3

security is enabled or SSID broadcast is disabled or if MAC address authentication is enabled with an empty white list.

04 /

CONFIGURING NETWORK SETTINGS

4.0 Accessing Network Settings

4.1 Using Network Settings

 / CONFIGURING

NETWORK SETTINGS

You can conﬁgure the basic network settings for your Fios Router’s network.

ACCESSING NETWORK SETTINGS

Caution: The settings described in this chapter should only be

conﬁgured by experienced network technicians. Changes could adversely aect the operation of your router and your local network.

./ ACCESSING NETWORK SETTINGS

The NetworkNetwork section allows you to view and manage your network connections and devices. You can block websites and internet services, set port forwarding, view device details, and rename devices.

4.0a/ NETWORK STATUS

To view your network connections:

Select NetworkNetwork from the left pane, and then click Network statusNetwork status.

 / CONFIGURING

NETWORK SETTINGS

– To view and edit the details of a speciﬁc network connected

device, click the hyperlinked name from the Device optionsDevice options drop-down menu.

– To ﬁlter the network connected device, click the drop down

and select one of the options.

– To remove all inactive network connections, click the Refresh Refresh

HostHost option at the bottom of the list.

The following sections detail the types of network connection settings that you can view and conﬁgure.

./ USING NETWORK SETTINGS

You can access and conﬁgure common network parameters:

• Block this DeviceBlock this Device/Un-Block this DeviceUn-Block this Device - Click this option to quickly enable/disable a device from having internet access.

• Website BlockingWebsite Blocking - To block speciﬁc websites, click Website Blocking. The Parental Controls page displays.

USING NETWORK SETTINGS

For additional information about blocking websites, refer to Chapter 6 Setting Parental Controls.

• Block Internet ServicesBlock Internet Services - Internet services blocking prevents a device on your network from accessing speciﬁc services, such as receiving email or downloading ﬁles from FTP sites. Block Internet services by locating the device, then clicking Block Internet Services. The Access Control page displays. For additional information on blocking internet services, refer to the Access Control section in Chapter 7 Conﬁguring Security Settings.

• Port ForwardingPort Forwarding - Port Forwarding allows your network to be exposed to the internet in speciﬁc limited and controlled ways. For example, you could allow speciﬁc applications, such as video conferencing, voice, and chat, to access servers in the local network. To access the Port Forwarding page, click Port Forwarding.

For additional information, refer to the Port Forwarding section in Chapter 7 Conﬁguring Security Settings.

• View Device DetailsView Device Details - Click View Device Details to display the Device Information page and view the selected device’s information, such as IP Address, MAC address, Network Connection, Lease Type, Port Forwarding Services, as well as the Ping TestPing Test option.

 / CONFIGURING

NETWORK SETTINGS

• Rename this DeviceRename this Device - To change the name of a speciﬁc device, click Rename this Device. The Rename Device page displays. If desired, enter the new device name and/ or select a dierent icon. Click ApplyApply to save changes. The Network status page will open with the new name and icon displayed.

05 /

USING NETWORK CONNECTIONS

5.0 Accessing Network

Connections

5.1 Network (Home/Oce)

Connection

5.2 Wi-Fi Access Point Connection

5.3 Ethernet Connection

5.4 Broadband Connection

(Ethernet/Coax)

 / USING NETWORK

CONNECTIONS

Your Fios Router supports various local area network (LAN) and wide area network (WAN), or internet connections using Ethernet or coaxial cables.

You can conﬁgure aspects of the network and internet connections as well as create new connections.

ACCESSING NETWORK CONNECTIONS

Caution: The settings described in this chapter should only be

conﬁgured by experienced network technicians. Changes could adversely aect the operation of your router and your local network.

./ ACCESSING NETWORK CONNECTIONS

You can access your network connections and view the connections by connection type.

To access the network connections:

1. Select NetworkNetwork, then select Network ConnectionsNetwork Connections.

2. To display all connection entries, click the AdvancedAdvanced button.

 / USING NETWORK

CONNECTIONS

3. To view and edit the details of a speciﬁc network connection,

click the hyperlinked name or the action icon. The following sections detail the types of network connections that you can view.

./ NETWORK HOME/OFFICE CONNECTION

You can view the properties of your local network. This connection is used to combine several network interfaces under one virtual network. For example, you can create a home/oce network connection for Ethernet and other network devices.

Note: When a network connection is disabled, the underlying

devices formerly connected to it will not be able to obtain a new DHCP address from that Fios Router network interface.

To view the connection:

1. On the Network ConnectionsNetwork Connections page, click the Network Network

(Home/Oce)(Home/Oce) connection link. The Network (Home/ Oce) Network (Home/ Oce) PropertiesProperties page displays.

NETWORK HOME/OFFICE CONNECTION

2. To rename a network connection, enter the new network

name in the NameName ﬁeld.

3. Click ApplyApply to save the changes.

5.1a/ CONFIGURING THE HOME/OFFICE NETWORK

To conﬁgure the network connection:

1. In the Network (Home/Oce) PropertiesNetwork (Home/Oce) Properties page, click

SettingsSettings. The conﬁguration page displays.

 / USING NETWORK

CONNECTIONS

2. Conﬁgure the following sections, as needed.

NETWORK HOME/OFFICE CONNECTION

GENERAL

In the GeneralGeneral section, verify the following information:

• StatusStatus - displays the connection status of the network.

• NetworkNetwork – displays the type of network connection.

• Connection TypeConnection Type - displays the type of connection interface.

• Physical AddressPhysical Address - displays the physical address of the network card used for the network.

• MTUMTU - displays the Maximum Transmission Unit (MTU) indicating the largest packet size permitted for internet transmissions:

– AutomaticAutomatic: sets the MTU (Maximum Transmission

Unit) at 1500.

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

DHCP connection.

– ManualManual: allows you to manually set the MTU.

• Internet ProtocolInternet Protocol In the Internet Protocol section, specify one of the

following:

– No IPv4 AddressNo IPv4 Address: the connection has no IP address.

This is useful if the connection operates under a bridge.

– Obtain an IPv4 Address AutomaticallyObtain an IPv4 Address Automatically: the network

connection is required by Verizon to obtain an IP address automatically. The server assigning the IP

 / USING NETWORK

CONNECTIONS

address also assigns a subnet mask address, which can be overridden by entering another subnet mask address.

– Use the Following IP AddressUse the Following IP Address: the network connection

uses a permanent or static IP addressIP address and Subnet Subnet

MaskMask address, provided by Verizon or experienced

network technician.

BRIDGE

In the BridgeBridge section of the Network (Home/Oce) PropertiesNetwork (Home/Oce) Properties, you can conﬁgure the various LAN interfaces.

Caution: Do not change these settings unless speciﬁcally instructed

to by Verizon. Changes could adversely aect the operation of your Fios Router and your local network.

Verify the following information:

• StatusStatus – displays the connection status of a speciﬁc network connection.

• ActionAction – contains an EditEdit hyperlink that, when clicked, generates the next level conﬁguration page for the speciﬁc network connection or network device.

NETWORK HOME/OFFICE CONNECTION

IP ADDRESS DISTRIBUTION

The IP Address DistributionIP Address Distribution section is used to conﬁgure the Dynamic Host Conﬁguration Protocol (DHCP) server parameters of your Fios Router.

Once enabled and conﬁgured, the DHCP server automatically assigns IP addresses to any network devices which are set to obtain their IP address dynamically.

If DHCP Server is enabled on your Fios Router, conﬁgure the network devices as DHCP Clients. There are 2 basic options in this section: DisabledDisabled and DHCP ServerDHCP Server.

To set up the Fios Router’s network bridge to function as a DHCP server:

1. In the IP Address DistributionIP Address Distribution section, select the DHCP DHCP

serverserver. Once enabled, the DHCP server provides automatic

IP assignments (also referred to as IP leases) based on the preset IP range deﬁned below.

• Start IP AddressStart IP Address – Enter the ﬁrst IP address in the IP range that the Fios Router will automatically begin assigning IP addresses from. Since your Fios Router’s IP address is 192.168.1.1, the default Start IP Address is

192.168.1.2.

• End IP AddressEnd IP Address – Enter the last IP address in the IP range that the Fios Router will automatically stop the IP address allocation at. The maximum end IP address range that can be entered is 192.168.1.254.

 / USING NETWORK

CONNECTIONS

2. If Windows Internet Naming Service (WINS) is being used,

enter the WINS ServerWINS Server address.

3. In the Lease Time in MinutesLease Time in Minutes ﬁeld, enter the amount of time a

network device is allowed to connect to the Fios Router with its currently issued dynamic IP address.

4. Click ApplyApply to save changes.

IP ADDRESS DISTRIBUTION ACCORDING TO DHCP OPTION  VENDOR CLASS IDENTIFIER

DHCP vendor class is related to DHCP option 60 conﬁguration within the router. Adding option 60 conﬁgurations allows for particular vendor to get lease from a speciﬁed pool of address.

ROUTING TABLE

You can conﬁgure your Fios Router to use static or dynamic routing.

• Static routingStatic routing – speciﬁes a ﬁxed routing path to neighboring destinations based on predetermined metrics.

• Dynamic routingDynamic routing – automatically adjusts how packets travel on the network. The path determination is based on network/device reachability and status of network being traveled.

To conﬁgure routing:

1. In the Routing TableRouting Table section, click Add new routeAdd new route button to

display and modify the new route conﬁguration page.

WIFI ACCESS POINT CONNECTION

2. To save your changes click ApplyApply.

./ WIFI ACCESS POINT CONNECTION

A Wi-Fi Access Point network connection allows Wi-Fi devices to connect to the local area network (LAN) using the 2.4 GHz or 5 GHz Wi-Fi network.

Note: Once disabled, all Wi-Fi devices connected to that Wi-Fi

network will be disconnected from the LAN network and internet.

To view the connection settings:

1. In the Network ConnectionsNetwork Connections page, click the Network (Home/Network (Home/

Oce)Oce) connection link.

2. To access the 5.0GHz Wi-Fi Access Point 1 Properties5.0GHz Wi-Fi Access Point 1 Properties or

2.4GHz Wi-Fi Access Point 2 Properties2.4GHz Wi-Fi Access Point 2 Properties page, click the

5.0GHz Wi-Fi Access Point 1 5.0GHz Wi-Fi Access Point 1 or 2.4GHz Wi-Fi Access 2.4GHz Wi-Fi Access Point 2Point 2 link listed under the Underlying DeviceUnderlying Device section.

 / USING NETWORK

CONNECTIONS

3. To disable the connection, click the DisableDisable button.

4. To rename the connection, enter a name in the NameName ﬁeld.

5. Click ApplyApply to save the changes.

6. Reboot your Fios Router.

5.2a/ CONFIGURING Wi-Fi ACCESS POINT PROPERTIES

To conﬁgure the connection:

1. In the 5.0GHz Wi-Fi Access Point 1 Properties5.0GHz Wi-Fi Access Point 1 Properties or 2.4GHz 2.4GHz

Wi-Fi Access Point 2 PropertiesWi-Fi Access Point 2 Properties page, click SettingSetting. The

conﬁguration page displays.

WIFI ACCESS POINT CONNECTION

2. Verify the following information:

• StatusStatus - displays the connection status of the network.

• NetworkNetwork – displays the type of network connection.

• Connection TypeConnection Type - displays the type of connection interface.

• Physical AddressPhysical Address - displays the physical address of the network card used for the network.

• MTUMTU - speciﬁes the largest packet size permitted for internet transmissions:

– AutomaticAutomatic: set the MTU (Maximum Transmission

Unit) at 1500.

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

DHCP connection.

– ManualManual: allows you to manually set the MTU.

3. Click ApplyApply to save changes.

 / USING NETWORK

CONNECTIONS

./ ETHERNET CONNECTION

You can view the properties of your Ethernet LAN connection using an Ethernet cable inserted into one of your Fios Router’s Ethernet LAN ports.

To view the connection settings:

1. In the Network ConnectionsNetwork Connections page, click the Network (Home/Network (Home/

Oce)Oce) connection link.

2. Next, to access the Ethernet PropertiesEthernet Properties page, click the

EthernetEthernet link listed under the Underlying DeviceUnderlying Device section.

3. To rename the network connection, enter the new name in

the

NameName ﬁeld.

4. Click ApplyApply to save changes.

ETHERNET CONNECTION

5.3a/ CONFIGURING ETHERNET PROPERTIES

To conﬁgure the connection:

1. In the Ethernet PropertiesEthernet Properties page, click SettingsSettings. The

conﬁguration page displays.

2. Conﬁgure the following settings, as needed.

GENERAL

Verify the following information:

• StatusStatus - displays the connection status of the network.

• NetworkNetwork – displays the type of network connection.

• Connection TypeConnection Type - displays as Hardware Ethernet Hardware Ethernet

SwitchSwitch.

 / USING NETWORK

CONNECTIONS

• Physical AddressPhysical Address - displays the physical address of the network card used for the network.

• MTUMTU - speciﬁes the largest packet size permitted for

– AutomaticAutomatic: sets the MTU (Maximum Transmission Unit

at 1500).

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

DHCP connection.

– ManualManual: allows you to manually set the MTU.

• HW Switch PortsHW Switch Ports - displays the status of each LAN port.

3. Click ApplyApply to save the changes.

./ BROADBAND CONNECTION ETHERNET/COAX

You can view the properties of your broadband connection (your connection to the internet). This connection may be via either Ethernet or Coaxial cable.

To view the connection settings:

1. In the Network ConnectionsNetwork Connections page, click the Broadband Broadband

Connection (Ethernet/Coax)Connection (Ethernet/Coax) or CoaxCoax link.

BROADBAND CONNECTION (ETHERNET/COAX)

 / USING NETWORK

CONNECTIONS

Coax PropertiesCoax Properties

2. To rename the network connection, enter the new name in

the NameName ﬁeld.

3. Click ApplyApply to save changes.

5.4a/ CONFIGURING THE ETHERNET/COAX CONNECTION

To conﬁgure the connection:

1. In the Broadband Connection (Ethernet/Coax) PropertiesBroadband Connection (Ethernet/Coax) Properties

page, click SettingsSettings. The conﬁguration page displays.

BROADBAND CONNECTION (ETHERNET/COAX)

2. Conﬁgure the following settings, as needed.

GENERAL

Verify the following information:

• StatusStatus - displays the connection status of the network.

• NetworkNetwork – displays the type of network connection.

• Connection TypeConnection Type - displays the type of connection interface.

• Physical AddressPhysical Address - displays the physical address of the network card used for the network.

• MTUMTU - speciﬁes the largest packet size permitted for internet transmissions:

– AutomaticAutomatic: sets the MTU (Maximum Transmission Unit

– Automatic by DHCPAutomatic by DHCP: sets the MTU according to the

– ManualManual: allows you to manually set the MTU.

COAX LINK

• Privacy - Privacy - to set PrivacyPrivacy, select the EnabledEnabled check box. This causes all devices connected to the coaxial cable to use the same password. This is recommended. To set the password, enter the Coax Link password in the PasswordPassword ﬁeld.

 / USING NETWORK

CONNECTIONS

at 1500).

DHCP connection.

• To enable or disable the Coax link, click DisableDisable or EnableEnable.

• To view the devices connected using the coaxial cable, click the Go to WAN Coax StatusGo to WAN Coax Status link.

• In the Internet ProtocolInternet Protocol section, specify one of the following:

– No IPv4 AddressNo IPv4 Address: the connection has no IP address.

This is useful if the connection operates under a bridge.

BROADBAND CONNECTION (ETHERNET/COAX)

– Obtain an IPv4 Address AutomaticallyObtain an IPv4 Address Automatically: the network

connection is required by Verizon to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by entering another subnet mask address.

– Use the Following IP AddressUse the Following IP Address: the network

connection uses a permanent or static IP addressIP address and Subnet MaskSubnet Mask address, provided by Verizon or experienced network technician.

• To override the subnet mask, select the Override Subnet Override Subnet

MaskMask check box, then enter the new subnet mask.

• Click ReleaseRelease/RenewRenew in the DHCP LeaseDHCP Lease ﬁeld to drop/ get an IP address from the DHCP server.

• In the Expires In Expires In ﬁeld, enter the amount of time a network device is allowed to connect to the Fios Router with its currently issued dynamic IP address.

• IPv4 DNS - IPv4 DNS - selects Obtain IPv4 DNS Address Obtain IPv4 DNS Address

DynamicallyDynamically for using Dynamic DNS. Each time the public

IP address changes, the DNS database is automatically updated with the new IPv4 address. In this way, even though the IP address changes often, the domain name remains constant and accessible.

• Internet Connection Firewall - Internet Connection Firewall - allows you to enable or disable the ﬁrewall conﬁguration on this interface.

3. Click ApplyApply to save changes.

06 /

SETTING PARENTAL CONTROLS

6.0 Activating Parental Controls

6.1 Rule Summary

 / SETTING

PARENTAL CONTROLS

The abundance of harmful information on the internet poses a serious challenge for employers who ask “How can I regulate what my employee does on the internet?”

With that question in mind, your Fios Router’s Parental Controls were designed to allow control of internet

access on all locally networked devices.

ACTIVATING PARENTAL CONTROLS

./ ACTIVATING PARENTAL CONTROLS

You can create a basic access policy for any computer or device on your Fios Router network. Parental controls limit internet access to speciﬁc websites based on a schedule that you create.

Access can be limited on speciﬁc websites or keywords embedded in a website. For example, you can block access to the ‘www. anysite.com’ as well as block any website that has the word ‘any’ in its site name.

To limit computer access:

1. Select Parental ControlsParental Controls.

2. In Step 1 (optional), select the computers or device where

you are limiting access in the Primary Network & Guest Primary Network & Guest

Network Device ListNetwork Device List box, then click AddAdd. The devices

display in the Selected DevicesSelected Devices section.

3. To remove a device from the Selected DevicesSelected Devices list box,

select the device, then click RemoveRemove. The device displays in the Primary Network & Guest Network Device ListPrimary Network & Guest Network Device List list box.

4. In Step 2, click one of the following options in the Limit Limit

Access ByAccess By section:

• Block the following Websites and Embedded Keywords Block the following Websites and Embedded Keywords

within a URLwithin a URL – blocks the speciﬁed websites and

websites with names containing the speciﬁed keyword.

• Allow the following Websites and Embedded Keywords Allow the following Websites and Embedded Keywords

within a URLwithin a URL – allows the speciﬁed websites and

websites with names containing the speciﬁed keyword.

 / SETTING

PARENTAL CONTROLS

• Block ALL Internet AccessBlock ALL Internet Access – blocks the access to all internet websites.

5. Enter the name of the WebsiteWebsite or Embedded keyword within Embedded keyword within

a URLa URL, then click AddAdd.

RULE SUMMARY

6. To remove a website or keyword, select the word, then click

RemoveRemove.

7. Create a schedule by selecting the days of the week when

the rule will be active or inactive.

8. Set the time when the rule will be active or inactive, then

specify the start time and end time.

9. Create a rule name and description.

10. Click ApplyApply to save changes.

NEW! The Verizon My FiosVerizon My Fios app provides robust security to protect

your oce networks. Click the Click hereClick here link to download the My Fios app for using the My Fios app on the iOS or Android OS.

. / RULE SUMMARY

You can view the rules created for your Fios Router.

To view the rule summary, select Rule SummaryRule Summary. The Rule Summary page opens with the rule name, description, and computer or device displayed.

You can enable, view, edit, or delete the rule; refer to Scheduler Rules for additional setting details.

07 /

CONFIGURING SECURITY SETTINGS

7.0 Firewall

7.1 Access Control

7.2 Port Forwarding

7.3 Port Triggering

7.4 DMZ Host

7.5 Static NAT

7.6 IPv6 Pinholes

 / CONFIGURING

SECURITY SETTINGS

Your Fios Router’s security suite includes comprehensive and robust security services, such as stateful packet inspection, ﬁrewall security, user authentication protocols, and password protection mechanisms.

These and other features help protect your computers from security threats on the internet.

FIREWALL

This chapter covers the following security features:

• Firewall - select the security level for the ﬁrewall.

• Access Control - restrict access from the local network to the internet.

• Port Forwarding - enable access from the internet to speciﬁed services provided by computers on the local network.

• Port Triggering - deﬁne port triggering entries to dynamically open the ﬁrewall for some protocols or ports.

• DMZ Host - allows a single device on your primary network to be fully exposed to the internet for special purposes such as an email server.

• Static NAT - allow multiple static NAT IP addresses to be designated to devices on the network.

• IPv6 Pinhole - provide access tunnel to a service on a host for a particular application.

./ FIREWALL

The ﬁrewall is the cornerstone of the security suite for your Fios Router. It has been exclusively tailored to the needs of the residential or oce user and is pre-conﬁgured to provide optimum security.

The ﬁrewall provides both the security and ﬂexibility that oce users seek. It provides a managed, professional level of network security while enabling the safe use of interactive applications, such as video conferencing.

 / CONFIGURING

SECURITY SETTINGS

Additional features, including surﬁng restrictions and access control, can also be conﬁgured locally through the user interface or remotely by a service provider.

The ﬁrewall regulates the ﬂow of data between the local network and the internet. Both incoming and outgoing data are inspected, then either accepted and allowed to pass through your Fios Router or rejected and barred from passing through your Fios Router, according to a ﬂexible and conﬁgurable set of rules. These rules are designed to prevent unwanted intrusions from the outside, while allowing local network users access to internet services.

The ﬁrewall rules specify the type of services on the internet that are accessible from the local network and types of services in the local network that are accessible from the internet.

Each request for a service that the ﬁrewall receives is checked against the ﬁrewall rules to determine whether the request should be allowed to pass through the ﬁrewall. If the request is permitted to pass, all subsequent data associated with this request or session is also allowed to pass, regardless of its direction.

For example, when accessing a website on the internet, a request is sent to the internet for this site. When the request reaches your Fios Router, the ﬁrewall identiﬁes the request type and origin, such as HTTP and a speciﬁc computer in the local network. Unless your Fios Router is conﬁgured to block requests of this type from this computer, the ﬁrewall allows this type of request to pass to the internet.

FIREWALL

When the website is returned from the web server, the ﬁrewall associates the website with this session and allows it to pass; regardless HTTP access from the internet to the local network is blocked or permitted. It is the origin of the request, not subsequent responses to this request, which determines whether a session can be established.

7.0a/ SETTING FIREWALL CONFIGURATION

You can select a maximum, typical, or minimum security level to block, limit, or permit all trac. The following table shows request access for each security level.

Security Level

Internet Requests

Incoming Trac

Local Network Requests

Outgoing Trac

Maximum Blocked Limited

Typical Blocked Unrestricted

Minimum Unrestricted Unrestricted

The request access is deﬁned as:

• Blocked trac - no access allowed, except as conﬁgured in Port Forwarding and Remote Access

• Limited - permits only commonly used services, such as email and web browsing

• Unrestricted - permits full access of incoming trac from the internet and allows all outgoing trac, except as conﬁgured in Access Control

 / CONFIGURING

SECURITY SETTINGS

7.0b/ SPECIFYING GENERAL SETTINGS FOR IPV4 OR IPV6

To set your ﬁrewall conﬁguration:

1. From the Firewall GeneralGeneral settings page, click on desired

IPv4 settings/IPv6 settingsIPv4 settings/IPv6 settings option to conﬁgure IPv4/IPv6

security.

2. Select a security level by clicking one of the radio buttons.

Using the Minimum SecurityMinimum Security setting may expose the local network to signiﬁcant security risks, and should only be used for short periods of time to allow temporary network access.

3. Click ApplyApply to save changes.

ACCESS CONTROL

./ ACCESS CONTROL

You can block individual computers on your local network from accessing speciﬁc services on the internet. For example, you could block one computer from accessing the internet, then block a second computer from transferring ﬁles using FTP as well as prohibit the computer from receiving incoming email.

Access control incorporates a list of preset services, such as applications and common port settings.

7.1a/ ALLOW OR RESTRICT SERVICES

To allow or restrict services:

1. From the Firewall page, select Access ControlAccess Control. The Access

Control page opens with the Allows and Blocked sections displayed. The Allowed section only displays when the ﬁrewall is set to maximum security.

2. To block a service, click AddAdd. The Add Access Control RuleAdd Access Control Rule

page displays.

 / CONFIGURING

SECURITY SETTINGS

3. To apply the rule to:

• Networked Computer/Device - select AnyAny.

• Speciﬁc devices only - select User DeﬁnedUser Deﬁned.

4. In the Protocol ﬁeld, select the internet protocol to be

allowed or blocked. If the service is not included in the list, select User DeﬁnedUser Deﬁned. The Edit ServiceEdit Service page displays. Deﬁne the service, then click OKOK. The service is automatically added to the Add Access Control RuleAdd Access Control Rule section.

5. Specify when the rule is active as AlwaysAlways or User DeﬁnedUser Deﬁned.

6. Then click Add rule scheduleAdd rule schedule to specify the days of the week

when the rule will be active.

ACCESS CONTROL

7. Click New Hours Range Entry New Hours Range Entry and set the start time and

end time when the rule will be active.

8. Click ApplyApply to save changes.

9. Click ApplyApply again to save all changes.

10. The Access Control page displays a summary of the new

access control rule.

7.1b/ DISABLE ACCESS CONTROL

You can disable an access control and enable access to the service without removing the service from the Access Control table. This can make the service available temporarily and allow you to easily reinstate the restriction later.

 / CONFIGURING

SECURITY SETTINGS

• To disable an access control, clear the check box next to the service name.

• To reinstate the restriction, select the check box next to the service name.

• To remove an access restriction, select the service and click

RemoveRemove. The service is removed from the Access Control table.

./ PORT FORWARDING

You can activate port forwarding to expose the network to the internet in a limited and controlled manner. For example, enabling applications, such as video conferencing and voice, to work from the local network as well as allowing internet access to servers within the local network.

To create port forwarding rules:

1. From the FirewallFirewall page, select Port ForwardingPort Forwarding. The Port Port

ForwardingForwarding page opens with the current rules displayed.

PORT FORWARDING

2. To create a new rule, select the IP address in the Select IP Select IP

from menufrom menu drop down.

3. Select the application in the Application To ForwardApplication To Forward drop

down.

4. Click AddAdd. The rule displays in the Applied RulesApplied Rules section.

5. Click ApplyApply to save changes.

7.2a/ ADVANCED PORT FORWARDING RULES

You can conﬁgure advanced port forwarding rules.

To conﬁgure the rules:

1. In the Port ForwardingPort Forwarding page, select AdvancedAdvanced.

2. If needed, to select a port to forward communication to,

select an option in the Custom PortsCustom Ports drop down.

 / CONFIGURING

SECURITY SETTINGS

100

3. If a single port or range of ports is selected, text boxes

display. Select the ProtocolProtocol and the port numbers.

4. To schedule the rule, select either AlwaysAlways or User DeﬁnedUser Deﬁned in

the ScheduleSchedule list box.

5. Click AddAdd. The rule displays in the Applied RulesApplied Rules section.

6. Click ApplyApply to save changes.

./ PORT TRIGGERING

Port triggering can be described as dynamic port forwarding. By setting port triggering rules, inbound trac arrives at a speciﬁc network host using ports that are dierent than those used for outbound trac. The outbound trac triggers the ports where the inbound trac is directed.

For example, a web server is accessed using UDP protocol on port

2222. The web server then responds by connecting the user using UDP on port 3333, when a web session is initiated.

In this case, port triggering must be used since it conﬂicts with the following default ﬁrewall settings:

• Firewall blocks inbound trac by default.

• Server replies to your Fios Router IP, and the connection is not sent back to the host since it is not part of a session.

Verizon G3100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

01 /

INTRODUCTION

./ PACKAGE CONTENTS

./ SYSTEM REQUIREMENTS

./ FEATURES

./ GETTING TO KNOW YOUR FIOS ROUTER

02 /

CONNECTING YOUR FIOS ROUTER

SETTING UP YOUR FIOS ROUTER

./ COMPUTER NETWORK CONFIGURATION

MAIN SCREEN

03 /

OVERVIEW

BASIC SETTINGS

./ ADVANCED SETTINGS

./ CHANNEL SETTINGS

GUEST NETWORK

IOT NETWORK

04 /

CONFIGURING NETWORK SETTINGS

ACCESSING NETWORK SETTINGS

./ USING NETWORK SETTINGS

05 /

USING NETWORK CONNECTIONS

ACCESSING NETWORK CONNECTIONS

./ ETHERNET CONNECTION

06 /

SETTING PARENTAL CONTROLS

ACTIVATING PARENTAL CONTROLS

RULE SUMMARY

07 /

CONFIGURING SECURITY SETTINGS

FIREWALL

ACCESS CONTROL

./ PORT FORWARDING

./ PORT TRIGGERING