USRobotics 9003 User Manual
ADSL Ethernet/USB Router
Quick Installation Guide for Windows 95 B, 98, NT
4.0, 2000, Me, XP (or later), Linux, and Macintosh
Operating Systems*
English
Français
Italiano
Deutsch
Português
Español
Model 9003
*Windows 95 and NT 4.0 don’t support USB.
Part Number R24.0300.00
U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
USA
No part of this documentation may be reproduced in any form or by any means or used to make any
derivative work (such as a translation, transformation, or adaptation) without written permission from
U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this documentation
and to make changes in the products and/or content of this document from time to time without obligation to provide notification of such revision or change. U.S. Robotics Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose. If there is any software on
removable media described in this documentation, it is furnished under a license agreement included
with the product as a separate document, in the hard copy documentation, or on the removable media
in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact U.S. Robotics and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private
expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.2277014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only
such rights as are provided in U.S. Robotics standard commercial license for the Software. Technical
data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.22714 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any legend
provided on any licensed program or documentation contained in, or delivered to you in conjunction
with, this Quick Installation Guide.
Copyright © 2002 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U.S. Robotics
logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identification purposes only and may be trademarks of their respective companies. Product specifications sub-
ject to change without notice.
Installation Overview & System Requirements ........................................................ 1
Configuration requise et informations générales sur l'installation .......................... 29
Überblick über Installation und Systemanforderungen ........................................... 59
Introduzione all'installazione e requisiti di sistema................................................. 89
Perspectiva geral da instalação e Requisitos do sistema......................................... 119
Generalidades relativas a la instalación y requisitos del sistema ............................ 147
For current product support and contact information, go to this Web site:
http://www.usr.com/broadbandsupport
Thank you for purchasing the U.S. Robotics SureConnect ADSL Ethernet/USB
Router, Model 9003. The following instructions walk you through installation of
the U.S. Robotics SureConnect ADSL Ethernet/USB Router.
Please write down your serial number for future reference. If you
need to call our Technical Support department, you must have this
number to receive assistance. You’ll find your serial number on a bar
code sticker on the bottom of the router and also on the box. This
number has 12 characters. You will also need your model number. It
appears below.
Write your serial number in the space provided below.
9003
Model Number
Serial Number
Installation Overview & System Requirements
What You Need Before You Begin
• Active ADSL and Internet service from your local telephone company
or Internet Service Provider (ISP).
• A microfilter may be required for each telephone device (telephones,
answering machines, and fax machines) that shares the same phone
line as the ADSL signal. Make sure that no filter connects between the
ADSL router and telephone wall jack. (Some installations require a
special type splitter between the router and wall jack. In these installations, the splitter must include both telephone and router jacks. If
the splitter doesn’t, don’t install it between the phone jack and
router.)
Your ISP should be able to provide the following:
• Your user name and password, if they were assigned
• ADSL Standard (Modulation)
- G.dmt - Multi-Mode
- G.lite - T1.413, Issue 2
• VPI/VCI Settings
• Encapsulation Mode
- RFC1483 Bridged - PPPoA
- RFC1483 Routed - MER
-PPPoE -
Computer Requirements
Minimum System Requirements – Ethernet Port
• Computer with a 10/100 Ethernet adapter (NIC)
• 32 MB RAM
• 10 MB hard disk space
• Any operating system that supports an Ethernet connection with an IP
stack
• Internet Explorer or Netscape Navigator 4.0 or later Web browser
• SureConnect Installation CD-ROM requires Windows 95, Windows 98,
Windows Me, Windows NT4.0, Windows 2000, or Windows XP
Minimum System Requirements – USB Port
• Pentium 200 MHz or faster compatible CPU
• Host PC with Universal Serial Bus (USB) support
• 32 MB RAM
• 10 MB hard disk space
• Internet Explorer or Netscape Navigator 4.0 or later Web browser
• SureConnect Installation CD-ROM requires Windows 98, Windows Me,
Windows 2000, or Windows XP
Make sure that your computer is on. You should have
your operating system CD-ROM readily available.
The installation program requires use of the Windows
Setup CD.
ADSL Network Requirements
ADSL and Internet service from your local telephone company or Internet Service
Provider (ISP).
Power Requirements
The U.S. Robotics SureConnect ADSL Ethernet/USB Router obtains power from
the included power supply. Be sure to only use the included power supply when
operating this device.
2
This U.S. Robotics SureConnect ADSL Ethernet/USB Router package includes
the following items:
U.S. Robotics SureConnect ADSL
Ethernet/USB Router
Model 9003
Optional Components
Some models may include a microfilter in the box, or your
ISP may supply a microfilter. Check with your ISP to see if
you need a microfilter. The next section discusses microfilter installation.
Standard 7 ft RJ-11 telephone cable
(4 wire)
Power Adapter
USB Cable
(3 ft/1 m)
Ethernet Straight-Through Cable
(6 ft/1.8 m)
Quick Installation Guide
U.S. Robotics SureConnect Installation CD-ROM
with User Guide
If you discover incorrect, missing, or damaged parts, inform your dealer.
Should You Connect via Ethernet or USB?
The U.S. Robotics SureConnect ADSL Ethernet/USB Router gives you the option
to connect through a USB or an Ethernet port. Selecting how to connect your
router is a matter of preference. Connection also depends on your available
computer ports and the operating system that you use. For example, you must
use an Ethernet connection with these operating systems: Windows 95,
Windows NT 4.0, Macintosh and Linux.
3
Step 1. Connect Microfilters (If Necessary)
• If your package didn’t include microfilters, and your ISP didn’t provide
any: Skip to Step 2 of these instructions.
• If your installation requires microfilters: Install one on each telephone
device that shares the same phone line as the ADSL signal. (Telephone devices include telephones, answering machines, and fax
machines.)
A microfilter is a small device that reduces interference between ADSL signals
and telephone signals. You only need a microfilter if the ADSL router and
telephone device share the same phone line. If you don’t use a microfilter, you
may experience background noise on your telephone during data transmission.
Also, telephone calls may interrupt data transmissions.
Connect Microfilters to Telephone Devices
To install the microfilter, plug the phone into the microfilter, and then plug the
microfilter into the telephone wall jack. Do not install a microfilter on the cable
that connects your router to the telephone jack unless your microfilter has a
connection for both the telephone and the DSL device.
4
Step 2. Install the ADSL Ethernet/USB Router
Windows 95 & NT 4.0, Macintosh and Linux Users
If you’re installing the U.S. Robotics SureConnect ADSL Ethernet/USB
Router on a system running Windows 95, NT 4.0, Macintosh or Linux,
you must install the router using the Ethernet option.
Installation Instructions for Windows 98, 2000, Me & XP
To install the U.S. Robotics SureConnect ADSL Ethernet/USB Router, insert the
U.S. Robotics SureConnect Installation CD-ROM into the CD-ROM drive of your
computer. If the installation does not start automatically, go to your desktop and
double-click My Computer, double-click the drive letter associated with your CDROM drive, and then double-click Setup.
The U.S. Robotics
SureConnect ADSL Ethernet/
USB Router Installer Welcome
window will display. Click Next
to continue installing the U.S.
Robotics SureConnect ADSL
Ethernet/USB Router.
• Select the connection type that you
will use to connect
the router to your
computer. Click
Next.
5
• A qualification test
will run to verify that
your system meets
the minimum installation requirements. The Results
screen will display
those items in your
configuration that
passed with a green
flag and the ones
that failed with a red
flag. If your system
passed the qualification, click Next.
If the software notifies you that your system failed the test, click the View Report
button. The report identifies which component failed.
Step 3. Connect the Cables
The table below summarizes data for connections and ports on the back of the
router.
Item Description
O / I
Power Input jack that accepts cable from wall power supply.
Console
USB Universal serial bus port on the back of the router.
ENET1 Ethernet Port 1 on the back of the router.
ENET2 Ethernet Port 2 on the back of the router.
ADSL Digital subscriber line RJ-11 service jack on the back of the router.
Pushbutton switch that turns the U.S. Robotics SureConnect ADSL USB/
Ethernet Router on and off.
Connects an RS-232 cable (not included) to the router. You can use the
cable to communicate to the router through the Terminal User Interface.
The Terminal User Interface (TUI) is another way to configure the router
or get diagnostic info. The TUI substitutes for the Web User Interface.
6
Connect the Power Adapter
Be sure to only use the included power supply. Connect the power adapter cord
to the “Power” jack at the rear of the router. Connect the power adapter to a
standard wall outlet.
Turn on the router by pressing the power button labeled “O/ I.” The “PWR” LED
on the front panel of the U.S. Robotics SureConnect ADSL Ethernet/USB Router
will be illuminated if power is being supplied to the router. The router will
initialize after the power is plugged in. This process takes about a minute. Click
Next to initialize the router.
Connect the Telephone Cable
Connect one end of the included telephone cable to the “ADSL” telephone port
on the back of your router. Connect the other end of the cable into the telephone
wall jack. Click Next.
Connect the Ethernet or USB Cable
Ethernet
If you are connecting up to two devices, you can plug them directly into the back
of the router. Doing so eliminates the need for a separate hub. Insert one end of
the Ethernet cable into either the “ENET1” or “ENET2” port on the back of the
U.S. Robotics SureConnect ADSL Ethernet/USB Router. Connect the other end of
the Ethernet cable to the Ethernet port on your computer’s 10/100 network
interface card (NIC).
• Click Finish.
USB
• If you have chosen to connect via the USB port, insert the rectangular
end of the included USB cable into the USB port of the computer.
Insert the square end of the cable into the port labeled “USB” on the
U.S. Robotics SureConnect ADSL Ethernet/USB Router.
• After you plug in the USB cable, the router detects your PC. Then the
router automatically installs its software on your PC. (Your system
may require a system reboot.)
• The Found New Hardware Wizard notifies you that the PC detects the
router. Click Finish.
7
Congratulations! Installation Complete!
You’ve completed installation of the U.S. Robotics SureConnect ADSL Ethernet/
USB Router. Click Finish. The installer will automatically launch the Internet
browser. The Internet browser will point to IP address 192.168.1.1.
At this point, the software prompts you for a username and password. The
default username is “root.” The default password is “12345.” Enter these values
(without periods or quotation marks).
If your browser doesn’t auto-launch...
Begin the Quick Setup by launching your Internet browser and entering http://
192.168.1.1. The SureConnect ADSL Utility Quick Setup screen will display.
Step 4. Use the Quick Setup Menu
The U.S. Robotics SureConnect ADSL Ethernet/USB Router comes equipped
with the SureConnect ADSL Web Utility. This utility helps you get the router set
up in three easy steps...
• Select ADSL Standard.
• Configure service provider settings.
• Save and restart.
Do not turn the power off or disturb the router
before the save operation completes. Interrupting
this process will cause the router to lose setup data.
8
Select ADSL Mode
1. Click the ADSL Standard radio button. The ADSL Standard window opens.
This window allows you to select the ADSL standard that you’ll use.
9
2. From the ADSL Standard drop-down list, select G.dmt, G.lite, T1.413, or
Multi-Mode. In most cases, the default setting of Multi-Mode is sufficient.
You may want to check with your ISP to confirm the correct settings. Once
you have made your selection, click Apply.
3. Click the Next button in the lower right corner of the screen to move to the
WAN Setup page.
Configure Service Provider Settings
In the Service Provider Settings/WAN Setup screen, enter the values obtained
from your ISP. See the User Guide’s ISP Settings Table for popular ISP settings.
(Settings may vary from the table listing. Check with your ISP.) If you don’t find
your ISP on the table, call your ISP to obtain settings.
1. See the Current ATM PVC List at the bottom of the screen. On this list,
delete any connection type that you don’t need.
2. Select the connection type recommended by your ISP. Choose mode
RFC1483 bridged, RFC 1483 routed, PPPoE, PPPoA or MER. Some connection types may require additional information, such as IP address or username and password.
3. At the top of the WAN Setup Screen, fill in the VPI and VCI values.
4. Select the Encapsulation mode. Click either the LLC/SNAP or VC Multi-
plexing radio button.
5. If appropriate, check the Network Settings box entitled “Enable NAPT.”
6. If appropriate, check the Network Settings box entitled “Enable DHCP.”
7. Click the Add button.
8. To continue, click the Next button in the lower right corner of the screen.
10
Save and Restart
Once you’ve filled out the ADSL Standard and WAN Setup screens, save your
settings and restart your router.
1. On the Save & Restart screen, click Save.
2. Once the save is complete, click Restart.
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If your ISP gave you software to install, install the
software now. Be sure to read and follow the
installation instructions.
3. You can test your connection by registering your router at:
www.usr.com/productreg
Troubleshooting
Troubleshooting Checklist
To help diagnose the problem, use the checklist below.
✔ Confirm that you have secured the power adapter to the router and to
an active wall outlet. The “PWR” LED should illuminate.
✔ Confirm that you have secured the telephone cable to the telephone
wall jack and to the router. The “ADSL” LED should illuminate.
✔ Confirm that you have secured the Ethernet cable to the “ENET1” and/
or “ENET2” port on the router and to the computer’s network interface
card. The “ENET1” or “ENET2” LED, or both, should illuminate.
✔ If you’re using the USB cable: Confirm that you’ve secured the USB
cable to the “USB” port on the router and computer. The “USB” LED
should illuminate.
Status LEDs
The front of the U.S. Robotics SureConnect ADSL Ethernet/USB Router has five
LEDs. The first from the left is the “PWR” LED. The second and third are the data
transfer “ENET1” and “ENET2” LEDs. The fourth is the “USB” LED. The fifth is the
“ADSL” LED. LED conditions below indicate the router’s operational status.
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PWR
On Green Receiving power from the wall jack power supply.
Off Detected no power.
Established and detected a physical connection
through the Ethernet cable between router and
computer.
Flowing data traffic.
Did not establish a physical connection between
router and computer.
Established and detected a physical connection
through the USB cable between router and computer.
Did not establish a physical connection between
router and computer.
ENET1
ENET2
USB
ADSL
On Green/10 Mbps
On Orange/100 Mbps
Flashing Green or
Orange
Off
On Green
Flashing Green Flowing data traffic.
Off
On Green Established a DSL link.
Flashing Green Negotiating a DSL link.
Off The DSL link failed.
Troubleshooting Tips
None of the LEDs illuminates when I turn on the router.
• Check the connection between the power adapter, router, and wall
outlet.
• Confirm that you’re using the power adapter that came with your U.S.
Robotics SureConnect ADSL Ethernet/USB Router package.
The ADSL light is flashing or is not illuminated.
• Make sure that the telephone cable connects properly at the “ADSL”
port on the rear of the router and at the phone wall jack.
I can’t connect to the router’s configuration utility.
Possible Solution 1:
• Make sure that Ethernet or USB cables connect properly and securely.
• Make sure that you’ve plugged in the power cord.
Possible Solution 2:
• Make sure that your PC is using an IP address within the range of
192.168.1.2 to 192.168.1.254.
• Make sure that the address of the subnet mask is 255.255.255.0.
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• If necessary, the Default Gateway data should be at 192.168.1.1.
• To verify these settings, perform the following steps:
Windows 95, 98, or Me Users:
1. Click Windows Start.
2. Click Run.
3. Type winipcfg.
4. Click OK.
5. Check the IP Address, Subnet Mask, Default Gateway data. Is this
data correct?
6. If the data isn’t correct, click Release All. Then click Renew All.
Windows NT, 2000, or XP Users:
1. Click Windows Start.
2. Click Run.
3. Type cmd.
4. Click OK.
5. At the DOS prompt, type ipconfig /all.
6. Check the IP Address, Subnet Mask, Default Gateway data. Is this
data correct?
7. If the data isn’t correct…
• Type ipconfig /release.
• Press Enter.
• Type ipconfig /renew.
• Press Enter.
Possible Solution 3:
• Check the connection setting of your Web browser.
• Check that the HTTP Proxy feature of your Web browser is disabled.
Make these checks so that your Web browser can read configuration
pages inside your router.
• Launch your Web browser.
Internet Explorer users:
1. Click Tools and then click Internet Options. Then click the
Connections tab.
2. Select Never dial a connection. Click Apply. Then click OK.
3. Click Tools again. Then click Internet Options.
4. Click the Connections tab. Then click the LAN Settings button.
5. Clear all the check boxes. Click OK.
6. Click OK.
14
Netscape Navigator users:
1. Click Edit, Preferences, and then double-click Advanced in the
Category window.
2. Click Proxies, select Direct connection to the Internet, and then
click OK.
3. Click Edit again, and then click Preferences.
4. Under Category, double-click Advanced, and then click Proxies.
5. Select Direct connection to the Internet and click OK.
• If you still can’t connect to the router, see the Troubleshooting Ping
procedure below in these Troubleshooting Tips.
I can't access the Internet.
Possible Solution:
• Make sure that you’ve connected the power cord.
• Make sure that you’ve correctly connected Ethernet or USB cables
between the router and PCs.
• Make sure that you have a DSL link.
• Make sure that you have an active ISP account.
• See the router’s Service Provider Setting Page under WAN Setup.
Check your settings for VCI and VPI.
• See the router’s Service Provider Setting Page under WAN Setup.
Check your settings for username and password.
• For more suggestions, refer to the router’s user guide.
I don’t know if my assigned IP Address is Static or Dynamic.
Possible Solution:
• If you have active DSL service, you probably have a Dynamic IP
address.
• Check with your service provider to verify this information. Some
providers assign Static IP addresses.
• If your service provider uses dynamic host configuration protocol,
verify that you’ve enabled DHCP.
While trying to check my network configuration settings in Windows Me or XP, I
can’t find the Network icon.
Possible Solution:
• The default setting in Windows Me and XP is to not show all of the icons
within the Control Panel. Click Windows Start, Settings, and then
Control Panel.
• Within Control Panel, click View all Control Panel options on the left
side of the screen. All Control Panel icons should now be visible.
I don’t know how to configure the TCP/IP protocol to work with the router.
Possible Solution:
• The router must access a network interface card inside your PC. Your
PC may not recognize this internal network interface card. You may be
15
able to resolve this problem by installing or adding the correct
hardware.
• Open the help menu system in your operating system.
• Check the help messages for TCP/IP.
Troubleshooting Ping Procedure
1. Click Windows Start and then click Run. In the Run dialog box,
Windows 95, 98, and Me users: Type “command” and click OK.
Windows NT, 2000, and XP users: Type “cmd” and click OK. The
command line screen opens.
2. Type Ping 127.0.0.1. This is your local host address. The address
assures that TCP/IP installs and functions properly. If you can’t
complete this ping, disconnect the router and then repeat the
installation procedure.
3. Type Ping followed by your PC’s IP address. This assures that
your PC responds to requests. If you can’t complete this ping,
make sure all the cables connect properly and that all the correct
drivers are installed.
4. Type Ping followed by your gateway address to check the
communication with your gateway. (The default gateway
address is 192.168.1.1.) This assures that you can connect to
other machines and the router. If you can establish
communication with the router, you can access the
Administration page and configure settings. If you can’t
complete this ping, make sure the router power cord is plugged
in and properly connected to your PC.
5. Type Ping followed by the outside Internet address of your
router. This is the address that is provided either by your ISP or
by the outside LAN. This procedure will assure that your router
functions properly and allows traffic to pass through.
6. Type Ping followed by your known DNS server address. This will
allow you to resolve valid Internet host names to IP addresses
and to verify that you can access the Internet.
What if I don’t receive a return message from a successful ping?
1. No return message indicates that the PC can’t communicate to the
router through IP address assignment. Check the address in the
configuration utility.
2. If necessary, correct the address in the Console Mode.
3. After making corrections, continue with the ping procedure.
How do I uninstall the router?
Windows 95
1. Click Windows Start, select Settings, and click Control Panel.
2. Double-click Add/Remove Programs icon.
16
3. On the Install/Uninstall tab, select U.S. Robotics SureConnect ADSL
Ethernet/USB Router. You may have to scroll down to locate this
program.
4. Click the Remove button.
5. The Reinstall or Uninstall screen will display. Click Uninstall and select
Yes if the display prompts you to confirm the uninstallation. All
components will uninstall from the computer.
Windows 98 and 2000
1. Click Windows Start, select Settings, and click Control Panel.
2. Double-click the Add/Remove Programs icon.
3. The Add/Remove Programs screen will display all programs that you
currently have installed. Locate and select the U.S. Robotics
SureConnect ADSL Ethernet/USB Router. You may have to scroll
down to locate this program.
4. Click Add/Remove in Windows 98 or Change/Remove in Windows
2000.
5. The Reinstall or Uninstall screen will display. Click the Uninstall option
and then click Next. All components will uninstall from the computer.
Windows XP
1. Click Windows Start and then click Control Panel.
2. Double-click Add/Remove Programs.
3. The Install/Uninstall tab will display all programs that you currently
have installed. Locate and select the U.S. Robotics SureConnect ADSL
Ethernet/USB Router. You may have to scroll down to locate this
program.
4. Click the Add/Remove button.
5. The Reinstall or Uninstall screen will display. Click the Uninstall option
and then click Next. All components will uninstall from the computer.
Windows NT
1. Click Windows Start and select Settings, then click Control Panel.
2. Double-click the Add/Remove Program icon.
3. The Add/Remove Programs screen will display all programs that you
currently have installed. Locate and select the U.S. Robotics
SureConnect ADSL Ethernet/USB Router. You may have to scroll
down to locate this program.
4. Click the Add/Remove button.
5. The Reinstall or Uninstall screen will display. Click the Uninstall option
and then click Next. All components will uninstall from the computer.
Macintosh and Linux
Unplug all cables from the computer and the router.
17
Technical Support
Go to the Support section of the U.S. Robotics Web site:
http://www.usr.com/support
• See the FAQ and Troubleshooting Web pages for your specific product.
These pages address the most common difficulties that users
experience.
• If you can’t connect to the Internet, contact your ISP for assistance.
• For current support contact information, go to the following Web site:
http://www.usr.com/broadbandsupport
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Regulatory Information
Manufacturer’s Declarations of Conformity
FCC Declaration of Conformity
We declare under our sole responsibility that the U.S. Robotics SureConnect ADSL Ethernet/USB Router
to which this declaration relates, is in conformity with the following standards or other normative
documents:
FCC Class B Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
Radio and Television Interference
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates and uses radio frequency
energy and, if not installed and used in accordance with the instructions, may cause interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
The user may find the following information prepared by the Federal Communications Commission
helpful:
Consult the dealer or an experienced radio/TV technician for help.
Telephone Interference Bulletin
This document is available on the Internet through the FCC Consumer Information Bureau Home Page
at http://www.fcc.gov/cib. Under Consumer Information Directory>Telephone>Miscellaneous
Telephone Information, select Interference to Telephones.
Caution: Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
In order to maintain compliance with the limits of a Class B digital device, U.S. Robotics requires that
you use a quality interface cable when connecting to this device. Suggested cable type is 90-ohm USB
cable for the USB port, and standard telephone cable for the RJ-11 port. The telco cable needs to be
connected with a minimum 26AWG telephone cable.
UL Listing/C-UL Listing
This information technology equipment is UL Listed and C-UL Listed for both the US and Canadian
markets respectively, for uses described in the User Guide.
FCC Part 68 Registration
Customer Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the bottom of this equipment is a label that contains, among other information, a product identifier in
the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
This equipment uses the following Universal Service Order Code (USOC) jacks: RJ-11.
ANSI C63.4-1992 Methods of measurement
Federal Communications Commission 47 CFR Part 15, subpart B
1) 15.107 (e) Class B Conducted Limits
2) 15.109 (g) Class B Radiated Emissions Limits
1) this device may not cause harmful electromagnetic interference, and
2) this device must accept any interference received including interference that may cause
undesired operations.
• Reorient or relocate the receiving antenna or cable input device.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
19
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See this document for details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If thi s e qui pm ent , U. S. Rob ot ics Su reC onn ec t AD SL Ethernet/USB Router, causes harm to the telephone
network, the telephone company will notify you in advance that temporary discontinuance of service
may be required. But if advance notice is not practical, the telephone company will notify the customer
as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe
it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact:
USR - Walnut
528 Spanish Lane
Walnut, CA 91789
If the equipment is causing harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
There are no serviceable parts in this equipment.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
For Canadian router Users
Utilisateurs de routers au Canada
Industry Canada (IC)
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003
of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radio-électriques dépassant les limites applicables
aux appareils numériques de la classe B prescrites dens le Règlement sur le brouillage radioélectrique
édicté par l’Industrie. NMB-003
Customer Information
Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC, before the
registration number signifies that registration was performed based on a Declaration of Conformity
indicating that Industry Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.
Notice: The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The REN assigned to
each terminal equipment provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on a interface may consist of any combination of
devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed five.
AVIS: Le nombre équivalent de sonneries (REN) affecté à chaque terminal indique le nombre maximal
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de terminaux qui peuvent être branchés à une interface téléphonique. L’équipement terminal d’une
interface peut comporter toute combinaison d’appareils, à la condition unique que le nombre
équivalent total des sonneries de tous les appareils ne dépasse pas 5. Le nombre équivalent des
sonneries se trouve sur la base du router.
AVIS: L’étiquette d’Industrie Canada (IC) permet d’identifier le matériel homologué. Cette
homologation signifie que le matériel est conforme à certaines normes de protection, d’exploitation et
de sécurité des réseaux de télécommunications, comme le prescrivent les documents qui portent sur
les exigences techniques relatives à l’équipement terminal. Cependant, le Ministère ne garantit pas que
l’appareil fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations
de l’entreprise locale de télécommunication. Le matériel doit également être installé selon une
méthode de raccordement autorisée. Dans certains cas, le câblage intérieur de la compagnie étant
associé à une ligne individuelle, le service individuel peut être étendu au moyen d’un connecteur
certifié (rallonge téléphonique). L’abonné ne doit pas oublier que la conformité aux conditions
susmentionnées n’empêchera peut-être pas la dégradation du service dans certains cas. À l’heure
actuelle, les compagnies de téléphone n’autorisent pas les utilisateurs à raccorder leur appareil au jack
sauf dans des circonstances précises énoncées dans les contrats et tarifs de ces compagnies.
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le
fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un
appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause d’un
mauvais fonctionnement de l’appareil.
AVIS: L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le
matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de
télécommunications, comme le prescrivent les documents concernant les exigences techniques
relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la
satisfaction de l’utilisateur.Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de
le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également
être installé en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est
possible que la conformité aux conditions énoncées ci-dessus n’empêche pas la dégradation du service
dans certaines situations.Les réparations de matériel homologué doivent être coordonnées par un
représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à
l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par
l’utilisateur ou à cause de mauvais fonctionnement.Canadian router Users, your warranty and repair
centre is:
CE Compliance
CE Declaration of Conformity
We, U.S. Robotics Corporation of 935 National Parkway, Schaumburg, Illinois, 60173-5157,USA, declare
under our sole responsibility that the U.S. Robotics SureConnect ADSL Ethernet/USB Router to which
this declaration relates is in conformity with the following standards and/or other normative
documents:
EN60950 EN55022 EN55024 EN61000-3-2 EN61000-3-3
We hereby declare that this product is in compliance with all the essential requirements of Directive
1999/5/EC. The conformity assessment procedure referred to in Article 10(3) and detailed in Annex II of
Directive 1999/5/EC has been followed.
Product Specifications for ADSL Ethernet Router
Standard Conformance
Basic ADSL
Standards and Specifications
• Analog Devices 6480/6482 Eagle ADSL Chipset and 6489 Network Processor
• Supports full-rate G.DMT (ITU-T G.992.1)and T1.413Issue 2 ADSL: up to 8 Mbps
downstream and up to 1 Mbps upstream
U.S. Robotics
Unit - 100
13751 Mayfield Place
Richmond, B.C. Canada V6V 2G9
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• Supports G.lite (ITU-T G.992.2)ADSL:up to 1.5 Mbps downstream and up to 512 Kbps
upstream
• Supports DSL handshaking (ITU-T G.994.1)
• Multi-DSLAM interoperability including Alcatel, Globespan, Te xas Instruments, and Analog
Devices-based DSLAMs (results available upon request)
Transport Protocols:
• RFC 2516 PPP over Ethernet (Client and Relay)
• RFC 2364 PPP over ATM
• RFC 2225 (formerly 1577)Classical IP and ARP over ATM
• RFC 2684 (formerly 1483)Multi-protocol over ATM (Bridged and Routed)
ATM Attributes:
• AAL Type: AAL 5
• ATM Service Class: UBR, CBR, nrt-VBR, rt-VBR
• Virtual Circuit Support:16 PVCs
• TR37 Auto-provisioning with ILMI v4.0
• End-to-end loopback: OAM
• ATM pacing, policing (QOS)
• Traffic Management 4.1
Data Rate:
G.dmt: 8Mbps (downstream), 1Mbps (upstream)
G.lite: 1.5Mbps (downstream), 512Kbps (upstream)
Media Type: Simultaneous data/voice (can coexist with HPNA)
Service Provider: Digital Subscriber Line Access Multiplexer (DSLAM)
Media Connection:
(2)RJ-45 10/100 Ethernet ports
(1)USB 1.1 compliant port
ADSL port (RJ-11)
Console port (RS-232)
AC into power supply
Ethernet cable connection to computer, RJ-11 connection to ADSL provider
System Requirements
• A host computer running Windows 95, Windows 98, 2000, Me, NT 4.0, XP, Linux, or
•A host computer running Internet Explorer 4.0 or later.
• 32 MB of RAM and 10 MB of hard disk space (memory intensive applications may require
• 200 MHz Pentium or faster compatible CPU.
• For Ethernet port, any computer with an Ethernet 10/100 RJ-45 interface.
• For USB port, host PC with Universal Serial Bus (USB) support.
Physical Characteristics:
LEDs/Indicators:
•Power
•DSL
•USB
• Ethernet 1
• Ethernet 2
Dimensions:
Length 5.5 in.(13.97 cm)
Width 9.2 in.(23.36 cm)
Height 1.6 in.(23.36 cm)
Weight:14.4 oz. (0.448 kg)
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Macintosh.
more RAM).
Power: Consumption: 10V DC at 680mA
Environmental
Operating temperature conditions: 32 -122 °F (0 -50 °C)
Operating humidity: 5%to 95% RH non-condensing
U.S. Robotics Corporation Limited Warranty
HARDWARE: U.S. Robotics warrants to the end user (“Customer”) that this hardware product will be
free from defects in workmanship and materials, under normal use and service, for the following length
of time from the date of purchase from U.S. Robotics or its authorized reseller:
Two (2) Years
U.S. Robotics’s sole obligation under this express warranty shall be, at U.S. Robotics option and
expense, to repair the defective product or part, deliver to Customer an equivalent product or part to
replace the defective item, or if neither of the two foregoing options is reasonably available, U.S.
Robotics may, in its sole discretion, refund to Customer the purchase price paid for the defective
product. All products that are replaced will become the property of U.S. Robotics. Replacement
products may be new or reconditioned.
U.S. Robotics warrants any replaced or repaired product or part for ninety (90) days from shipment, or
the remainder of the initial warranty period, whichever is longer.
SOFTWARE: U.S. Robotics warrants to Customer that each software program licensed from it will
perform in substantial conformance to its program specifications, for a period of ninety (90) days from
the date of purchase from U.S. Robotics or its authorized reseller. U.S. Robotics warrants the media
containing software against failure during the warranty period. No updates are provided. U.S. Robotics
sole obligation under this express warranty shall be, at U.S. Robotics’s option and expense, to refund
the purchase price paid by Customer for any defective software product, or to replace any defective
media with software which substantially conforms to applicable U.S. Robotics published specifications.
Customer assumes responsibility for the selection of the appropriate applications program and
associated reference materials. U.S. Robotics makes no warranty or representation that its software
products will meet Customer’s requirements or work in combination with any hardware or applications
software products provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected. For any thirdparty products listed in the U.S. Robotics software product documentation or specifications as being
compatible, U.S. Robotics will make reasonable efforts to provide compatibility, except where the non
compatibility is caused by a “bug” or defect in the third party’s product or from use of the software
product not in accordance with U.S. Robotics published specifications or User Guide.
THIS U.S. ROBOTICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE
OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS U.S. ROBOTICS
WARRANTY DOES NOT APPLY TO SUCH THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY,
PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
U.S. Robotics shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to U.S. Robotics for repair,
whether under warranty or not.
OBTAINING WARRANTY SERVICE: Customer must contact a U.S. Robotics Corporate Service Center or
an Authorized U.S. Robotics Service Center within the applicable warranty period to obtain warranty
service authorization. Dated proof of purchase from U.S. Robotics or its authorized reseller may be
required. Products returned to U.S. Robotics Corporate Service Center must be pre-authorized by U.S.
Robotics with a Service Repair Order (SRO) number marked on the outside of the package, and sent
prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or
sent by a method that provides for tracking of the package. The repaired or replaced item will be
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shipped to Customer, at U.S. Robotics’s expense, not later than thirty (30) days after U.S. Robotics
receives the defective product. Return the product to:
In The United States:
USR-Walnut
528 Spanish Lane
Walnut, CA 91789
In Canada:
U.S. Robotics
Unit - 100
13751 Mayfield Place
Richmond, B.C. Canada V6V 2G9
WARRANTIES EXCLUSIVE: IF A U.S. ROBOTICS’S PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS’S OPTION. TO THE FULL EXTENT ALLOWED
BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY,
CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. U.S. ROBOTICS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE
OF ITS PRODUCTS. U.S. ROBOTICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT,
OR ANY OTHER CAUSE BEYOND THE RA NGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING,
OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, U.S. ROBOTICS AL SO EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL, CO NSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY
KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA,
OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF U.S.
ROBOTICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
U.S. ROBOTICS’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied
warranties or the limitation of incidental or consequential damages for certain products supplied to
consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may
be limited in their application to you. When the implied warranties are not allowed to be excluded in
their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives
you specific legal rights which may vary depending on local law.
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of Illinois, U.S.A.
excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for
the International Sale of Goods.
Manufacturer’s Disclaimer Statement
The information in this document is subject to change without notice and does not represent a
commitment on the part of the vendor. No warranty or representation, either expressed or implied, is
made with respect to the quality, accuracy or fitness for any particular purpose of this document. The
manufacturer reserves the right to make changes to the content of this document and/or the products
associated with it at any time without obligation to notify any person or organization of such changes.
In no event will the manufacturer be liable for direct, indirect, special, incidental or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of the
possibility of such damages. This document contains materials protected by copyright. All rights are
res erve d. No par t of th is ma nua l may be re prod uced or transmitted in any form, by any means or for any
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purpose without expressed written consent of its authors. Product names appearing in this document
are mentioned for identification purchases only. All trademarks, product names or brand names
appearing in this document are property of their respective owners.
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