Unitec POS4000V2 User Manual
POS4000/V2-W ash Select II
Operations Manual
SOFTWARE VERSION
POS4000 8.25
Unitec
www.StartwithUnitec.com
443-561-1200
POS4000
POS4000/V2-WASH SELECT II
OPERATIONS MANUAL
SOFTWARE VERSION 8.25
This document provides comprehensive operational procedures for the POS4000 Carwash
Marketing System. In this manual, we will discuss the installation and operations of the
POS4000, along with cashier and management operations.
If further assistance is needed, please contact the distributor from which the product was
purchased.
When calling for assistance, you must have the following information available:
POS4000 Serial Number:
Distributor Name:
COPYRIGHT
© 2010 Unitec, Incorporated. All rights reserved. No part of this book, including text, screen
examples, diagrams, or icons, may be reproduced or transmitted in any form, by any means
(electronic, photocopying, recording, or otherwise) without prior written permission of Unitec,
Incorporated.
TRADEMARKS
Wash Select II, POS4000, Unitec, and the Unitec Logo are trademarks, service marks, or
registered trademarks of Unitec, Incorporated.
All other products, services, and company names are trademarks or registered trademarks of
their respective owners.
Document Number: POS4007
Document Title: POS4000/V2 WSII Operations Manual
POS4000
Table of Contents
Quick Start Guide.............................................................................................1
Quick Reference Guide.........................................................................1
1 Overview..........................................................................................................................................1
1.1 Keypad Layout.......................................................................................................................2
1.2 Wash Select II POS System..................................................................................................3
2 Installation.......................................................................................................................................7
2.1 Pre-Installation Requirements ...............................................................................................7
2.2 Wiring.....................................................................................................................................8
2.2.1 Wiring Information for POS4000 Interface Board.........................................................................9
2.3 POS4000 Function Lines/Car Wash Features....................................................................11
2.4 Installing/Upgrading the EPROM Chip................................................................................12
3 Testing...........................................................................................................................................15
3.1 Console Testing...................................................................................................................15
3.2 Interface Board Testing .......................................................................................................15
3.2.1 Relay Test..................................................................................................................................17
3.2.2 Input Test...................................................................................................................................17
3.2.3 Keypad Test...............................................................................................................................18
4 Management Control (Command Reference)............................................................................21
4.1 System Configuration ..........................................................................................................22
4.1.1 Set System Time and Date........................................................................................................24
4.1.2 Configuring a Group...................................................................................................................24
4.1.3 Set Code Age Warning ..............................................................................................................25
4.1.4 Set Code Length........................................................................................................................26
4.1.5 Disable Cashier Keys.................................................................................................................26
4.1.6 Set Serial Baud Rate..................................................................................................................27
4.1.7 Set Languages...........................................................................................................................28
4.1.8 Set Program Relays...................................................................................................................28
4.1.9 Cash Upgrades (Options) Menu.................................................................................................29
4.1.10 External POS MENU->.............................................................................................................31
4.1.11 Multiple Unit MENU->...............................................................................................................36
4.1.12 Modem rings............................................................................................................................38
4.1.13 E-System setup MENU->.........................................................................................................38
4.1.14 Relay Latching .........................................................................................................................39
4.1.15 Relay Stacking.........................................................................................................................39
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4.2 Multi-Use Codes..................................................................................................................40
4.2.1 Requirements and Limitations....................................................................................................40
4.2.2 Template Programming On the POS4000 .................................................................................40
4.2.3 Selling a Multi-use Code on the External POS...........................................................................41
4.3 Fleet Account Management.................................................................................................41
4.3.1 Print Current Information of All Accounts...................................................................................42
4.3.2 Add an Account..........................................................................................................................42
4.3.3 Delete an Account......................................................................................................................44
4.3.4 Print Information on a Specific Account .....................................................................................44
4.3.5 Reset Number of Washes for an Existing Account.....................................................................44
4.3.6 Delete Empty Accounts..............................................................................................................45
4.4 Accounting Report...............................................................................................................45
4.4.1 POS4000 Accounting Report.....................................................................................................45
4.4.2 POS4000-WSII Accounting Report............................................................................................49
4.4.3 Print Accounting Report.............................................................................................................54
4.5 Set Prices.............................................................................................................................54
4.5.1 Set Regular or Discount Prices..................................................................................................55
4.5.2 Print Pricing Report....................................................................................................................56
4.5.3 Set Tax Rate..............................................................................................................................56
4.5.4 Enable TAX Round Off...............................................................................................................56
4.6 Service Routines..................................................................................................................57
4.6.1 System Configuration Report.....................................................................................................57
4.6.2 Link Test ....................................................................................................................................57
4.6.3 LED Test....................................................................................................................................58
4.6.4 Set Print To display (Non printer Mode).....................................................................................59
4.6.5 Display POS Diags.....................................................................................................................59
4.7 Clear Audit Counts...............................................................................................................59
4.8 Set Messages......................................................................................................................60
4.8.1 Change Header Message..........................................................................................................60
4.8.2 Change Postscript 1-5................................................................................................................61
4.8.3 Change Footer Message............................................................................................................62
4.8.4 Change Coinbox Messages (E-System 4000 Only)................................................................... 62
4.8.5 Print Current Message Configuration.........................................................................................63
4.9 Set Passwords.....................................................................................................................63
4.9.1 Change a Specific Password.....................................................................................................63
4.10 Void a Code......................................................................................................................64
4.11 Memory Information..........................................................................................................64
4.11.1 Print Valid Codes .....................................................................................................................65
4.11.2 Print Used Codes.....................................................................................................................65
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4.11.3 Clear ALL Valid Codes.............................................................................................................65
4.11.4 Clear ALL Used Codes ............................................................................................................66
4.11.5 Clear Old Codes.......................................................................................................................66
POS4000
4.12 Code Sales Lockout..........................................................................................................66
4.12.1 Lock Console Sales .................................................................................................................67
4.12.2 Change Lockout Password......................................................................................................67
4.13 Check Code Status...........................................................................................................67
4.14 Setup a Feature................................................................................................................68
4.14.1 Change Feature Name............................................................................................................. 68
4.14.2 Assign a Postscript Message to a Feature...............................................................................69
5 Cashier Operations ......................................................................................................................70
5.1 Issuing A Customer Ticket...................................................................................................70
5.2 Issuing Multiple Customer Tickets.......................................................................................71
5.3 Issuing A Rain check Receipt..............................................................................................71
5.4 Checking a Customer Code.................................................................................................71
5.5 Voiding a Customer Code....................................................................................................72
6 Customer Access .........................................................................................................................74
6.1 Cash Upgrades (Buy ups) at the Carwash Entrance ..........................................................74
6.1.1 BUYUP: Automatic By Price.......................................................................................................75
6.1.2 BUYUP: Audit-Selected-Options................................................................................................76
6.1.3 Buy up: Forced Selection (Available for E-systems 4000 only)..................................................76
6.2 Customer Stacking..............................................................................................................77
7 Printer Instructions ......................................................................................................................78
7.1 Instructions for Citizen Model CD-3535..............................................................................78
7.1.1 General Cautions.......................................................................................................................78
7.1.2 Setting and Removing the Printer Cover ....................................................................................79
7.1.3 Ribbon and Cassette Installation................................................................................................79
7.1.4 Loading and Changing the Paper...............................................................................................80
7.1.5 Actuating the Print Functions.....................................................................................................81
7.1.6 Alarm and Paper Near-End Detection........................................................................................81
7.1.7 DIP Switch Settings....................................................................................................................82
7.2 Instructions for Citizen Model CD-S500 ..............................................................................82
8 Backup Operations.......................................................................................................................84
8.1 Programming the Change-Codes Password.......................................................................85
8.2 Programming Backup Customer Codes..............................................................................85
8.3 Programming the Output Relays.........................................................................................86
9 Troubleshooting ...........................................................................................................................87
9.1 Printer Doesn't Print.............................................................................................................87
9.2 System Locked Up...............................................................................................................87
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9.3 Customer Buzzer Failure.....................................................................................................87
9.4 Code Stacking Does Not Work............................................................................................88
9.5 "Enter Wash" Signal Does Not Work...................................................................................88
9.6 "Reenter Code" Signal Does Not Work ...............................................................................89
9.7 Bill, Coin or Audit Inputs Do Not Work.................................................................................89
9.8 Main Console Keys Do Not Work........................................................................................89
9.9 System Resets Each Time Power Is Turned On.................................................................89
9.10 Main Console Is "DEAD"...................................................................................................89
Appendix A. Interfacing to an External Point-of-Sale..................................................................92
Appendix B. Multiple Unit Configuration......................................................................................98
Appendix C. Reconciliation of Sales When Connected to an EXTPOS Device.......................101
Appendix D. Changing the Wash Description Insert Pocket on Version 2 Style Cases........103
Appendix E. Application Notes for Using Default Discounts Function ...................................104
Appendix F. Application Notes fo r Using the Reverse Order Function...................................106
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POS4000
Index of Figures
Figure 1. POS4000 Keypad.............................................................................................................2
Figure 2. POS4000 Connections.....................................................................................................8
Figure 3. POS EPROM Location ...................................................................................................13
Figure 4. EPROM and Socket........................................................................................................14
Figure 5. Setting and Removing the Printer Cover........................................................................79
Figure 6. Installing the Printer Ribbon and Cassette.....................................................................80
Figure 7. Loading the Printer Paper...............................................................................................81
Index of Tables
Table 1. POS4000-WSII Connections ............................................................................................. 4
Table 2. Connector-Pin Communications Link to POS4000 Console.............................................9
Table 3. Connections to Carwash Controller................................................................................... 9
Table 4. Connections to Customer Entry system...........................................................................10
Table 5. Power and Audit Connections..........................................................................................10
Table 6. Function Lines.................................................................................................................. 11
Table 7. Interface Board DIP Switch Setting for Test Mode..........................................................15
Table 8. Interface Board DIP Switch Setting for Normal Operations.............................................15
Table 9. Interface Board Tests.......................................................................................................15
Table 10. Relay Continuity Check for Common and Output Connectors......................................17
Table 11. Interface Board Connector Pins.....................................................................................18
Table 12. Key Continuity Check.....................................................................................................19
Table 13. E-System Dispense Mode ............................................................................................. 31
Table 14. Setting Up Multi-Use Code Feature...............................................................................40
Table 15. POS4000/WSII Accounting Report Cross Reference....................................................52
Table 16. Printer DIP Switch Settings............................................................................................82
Table 17. Citizen CDS500 Printer Settings....................................................................................82
Table 18. Password Types.............................................................................................................84
Table 19. Output Relays ................................................................................................................86
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Quick Start Guide
(Pull Out Reference)
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POS4000
The following commands are lists of steps that would typically be performed on a new
POS4000 prior to use. For further information, see Section 4, Management Operations.
SET DATE AND TIME
Example to set time to Monday 04:30PM on 05/06/93:
[CMD]
[SYSTEM SETUP]
[3] (password 3)
[ENTER]
[MENU UP/DOWN] until "Set System Time" is displayed
[ENTER]
[0][5][0][6][9][3][1][6][3][0]
[ENTER]
[2] (Monday)
[ENTER]
NAME WASH FEATURES
Example to change the name of feature 1 to "ECONO-WASH":
[CMD]
[FEATURE 1] (cashier key)
[1] (password 1)
[MENU UP/DOWN] until "Change Wash Name" appears
[ENTER]
[E][C][O][N][O][-][W][A][S][H]
[ENTER]
To type [-] you must press [SHIFT] to switch to upper characters then [-] (on the [R]
key) then [SHIFT] again to return to the lower characters).
Note:
CONFIGURE GROUPS (Not used in all configurations)
Example to set Group 3 to Program 1 and options 1, 2 & 4:
[CMD]
[SYSTEM SETUP]
[3] (password 3)
[ENTER]
[MENU UP/DOWN] until "Configure a Group" is displayed
[ENTER]
[3] (select group #3 to configure)
[ENTER]
[Prog 1] (select wash functions in group)
[Opt 1]
[Opt 2]
[Opt 4]
[ENTER]
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POS4000
SET PRICING
Example to set regular (full) price structure:
[CMD]
[SET PRICES]
[2] (password 2)
[ENTER]
[MENU UP/DOWN] until "Set Regular Prices" appears
[ENTER]
[3][5][0] (set feature 1 full price to $3.50)
[ENTER]
[4][7][5] (set feature 2 full price to $4.75)
[ENTER]
∗ (continue through all features)
∗
[ENTER]
DISABLE UNUSED CASHIER KEYS
Example to disable PROGRAM 5:
[CMD]
[SYSTEM SETUP]
[3] (password 3)
[ENTER]
[MENU UP/DOWN] until "Disable Cashier Key" is displayed
[ENTER]
[Prog 5] (disable program 5)
[ENTER]
DEFINE HEADER MESSAGE
Example to change header message text:
[CMD]
[SET MESSAGES]
[1] (password 1)
[ENTER]
[MENU UP/DOWN] until "Change Header Msg." appears
[ENTER]
[9][9] (to change all lines of message)
[ENTER]
[T][H][I][S][ ][I][S][ ][A][ ][T][E][S][T]
[ENTER]
∗ (repeat for each line)
∗
∗
[ENTER]
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POS4000
DEFINE POSTSCRIPT MESSAGES
Example to change Postscript message 1:
[CMD]
[Set Messages]
[1] (password 1)
[ENTER]
[MENU UP/DOWN] until "Change Postscript 1" appears
[ENTER]
[9][9] (to change all lines of message)
[ENTER]
[T][H][I][S][ ][I][S][ ][A][ ][T][E][S][T]
[ENTER]
∗ (repeat for each line)
∗
[ENTER]
ASSIGN POSTSCRIPT MESSAGES
Example to assign postscript message 3 to Opt 2 at all price levels:
[CMD]
[Opt 2] (cashier key)
[1] (password 1)
[ENTER]
[MENU UP/DOWN] until "Set Postscript All $" appears
[ENTER]
[3] (select postscript message 3)
[ENTER]
SET UP A FLEET ACCOUNT
Example to create a fleet account with code 1234560 valid for Program 1 +
Option 1 + Option 3:
[CMD]
[ACCOUNT INFO]
[2] (password 2)
[ENTER]
[MENU UP/DOWN] until "Add an Account" is displayed
[ENTER]
[A][B][C][ ][T][A][X][I][S] (ABC TAXIS)
[ENTER]
[1][2][3][4][5][6] (account code)
[ENTER]
[4][5] (the code is valid 45 times)
[ENTER]
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[3][5][0] ($3.50 value for each use of code)
[ENTER]
[Prog 1] (account feature selections)
[Opt 1]
[Opt 3]
[ENTER]
ISSUE AND CHECK WASH TYPES (see Section 5.1)
Examples for cashier-issued wash tickets:
Example: Full price P1 & O1
[Prog 1]
[Opt 1]
[ENTER]
Example: Full price-P2 & discount 1-O1
[Prog 2]
[DISC 1][Opt 1]
[ENTER]
Example: Discount 2-P2 & discount 2-O1 & discount 2-O2
[DISC 2][Prog 2]
[DISC 2][Opt 1]
[DISC 2][opt 2]
[ENTER]
CLEAR COUNTS
Example to clear AUDITOR level of counts:
[CMD]
[CLEAR REPORTS]
[MENU UP/DOWN] until "Clear Auditor Counts" appears
[ENTER]
[5] (password 5)
[ENTER]
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POS4000
Quick R ef erence Guide
(Pull Out Reference)
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The following examples demonstrate how to perform some of the most common
functions of the POS4000. For a complete list of commands, see Section 4.
CASHIER OPERATIONS
ISSUE A TICKET: (Code valid for Program 1 and Option 1)
[Prog 1]
[Opt 1]
[ENTER]
ISSUE MULTIPLE TICKETS: (print 5 tickets in this example)
[5] (key located on management keypad)
[Prog 1]
[Opt 1]
[ENTER]
ISSUE A RAINCHECK:
[RAIN CHECK]
CHECK A CODE: (check code 123450 in this example)
[CMD]
[CHECK CODE]
[1][2][3][4][5] (code to check, 0 is optional)
[ENTER]
VOID A CODE: (void code 123450 in this example)
[CMD]
[VOID CODE]
[1] (password 1)
[ENTER]
[1][2][3][4][5] (code to void, 0 is optional)
[ENTER]
PRINT ACCOUNTING REPORT: (but do not clear counts)
[CMD]
[PRINT REPORT]
[MENU UP/DOWN] (Scroll to Report Desired)
[ENTER] (report prints)
PRINT ACCOUNTING REPORT AND CLEAR COUNTERS:
[CMD]
[CLEAR REPORTS] (clear counters)
[MENU UP/DOWN] (Scroll to Report Desired)
[ENTER]
[1],[2] or [5] (passwords 1, 2 or 5 respectively)
[ENTER]
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MANAGEMENT OPERATIONS
SET TIME
Example to set time to 07:15AM on 05/22/93
[CMD]
[SYSTEM SETUP]
[3] (password 3)
[ENTER]
[MENU UP/DOWN] until "Set System Time" appears
[ENTER]
[0][5][2][2][9][3][0][7][1][5] (MMDDYYHHMM)
[ENTER]
[2] (for Monday)
[ENTER]
SET PRICING
Example to set full price pricing
[CMD]
[SET PRICES]
[2] (password 2)
[ENTER]
[MENU UP/DOWN] until "Set Regular Prices" appears
[ENTER]
[3][5][0] (set 1st function full price to $3.50)
[ENTER]
[4][7][5] (set 2nd function full price to $4.75)
[ENTER]
*
*
*
[ENTER]
CHANGE HEADER MESSAGE TEXT
[CMD]
[SET MESSAGES]
[1] (password 1)
[ENTER]
[MENU UP/DOWN] until "Set Header Message" appears
[ENTER]
[9][9] (to change all lines of message)
[ENTER]
[T][H][I][S][ ][I][S][ ][A][ ][T][E][S][T]
[ENTER]
* (Repeat for each line)
*
*
[ENTER]
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POS4000
CHANGE FOOTER MESSAGE TEXT
[CMD]
[SET MESSAGES]
[1] (password 1)
[ENTER]
[MENU UP/DOWN] until "Set Footer Message" appears
[ENTER]
[9][9] (to change all lines of message)
[ENTER]
[T][H][I][S][ ][I][S][ ][A][ ][T][E][S][T]
[ENTER]
∗ (Repeat for each line)
∗
∗
[ENTER]
DEFINE POSTSCRIPT MESSAGE TEXT
[CMD]
[SET MESSAGES]
[1] (password 1)
[ENTER]
[MENU UP/DOWN] until "Set Postscript Message 1" appears
[ENTER]
[9][9] (to change all lines of message)
[ENTER]
[T][H][I][S][ ][I][S][ ][A][ ][T][E][S][T]
[ENTER]
∗ (Repeat for each line)
∗
∗
[ENTER]
ASSIGN POSTSCRIPT MESSAGES TO WASH FUNCTIONS
Example to assign postscript message 3 to print on tickets that contain Opt 2 at any
price level
[CMD]
[Opt 2]
[1] (password 1)
[ENTER]
[MENU UP/DOWN] until "Set Postscript # All $" appears
[ENTER]
[3] (select postscript message 3)
[ENTER]
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SYSTEM CONFIGURATION COMMANDS
CHANGE A PASSWORD
CHANGE CASHIER KEY NAME
Example to change Option 1 to Wax
CONFIGURING A GROUP WASH
Example to Configure Group 3 to be Program 1 and Options 1 & 4
Example to change password 1 to "123"
[CMD]
[PASSWORDS]
[3] (password 3)
[ENTER]
[MENU UP/DOWN] until "Change Password 1" appears
[ENTER]
[1][2][3] (new password)
[ENTER]
[CMD]
[OPT 1] (this is the cashier key to re-label)
[1] (password 1)
[ENTER]
[MENU UP/DOWN] until "Change Wash Name" appears
[ENTER]
[W][A][X]
[ENTER]
[CMD]
[SYSTEM SETUP]
[3] (password 3)
[ENTER]
[MENU UP/DOWN] until "Configure a Group" appears
[ENTER]
[3] (management keypad, select group #3 to configure)
[ENTER]
[Prog 1] (select wash functions in group)
[Opt 1]
[Opt 4]
[ENTER]
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FLEET ACCOUNT COMMANDS
ADD A FLEET ACCOUNT
LIST A FLEET ACCOUNT
DELETE A FLEET ACCOUNT
Example to delete account 1234560
Example to add account with code 1234560
[CMD]
[ACCOUNT INFO]
[2] (password 2)
[ENTER]
[MENU UP/DOWN] until "Add an Account" appears
[ENTER]
[A][B][C][ ][T][A][X][I][S] (account name)
[ENTER]
[1][2][3][4][5][6] (account code 123456)
[ENTER]
[4][5] (code is valid 45 times)
[ENTER]
[3][5][0] ($3.50 value for each use of code)
[ENTER]
[1] (Print receipt when account is used)
[ENTER]
[Prog 1] (account wash selection)
[Opt 1]
[Opt 3]
[ENTER]
[CMD]
[ACCOUNT INFO]
[2] (password 2)
[ENTER]
[MENU UP/DOWN] until "List an Account" appears
[ENTER]
[1][2][3][4][5] (enter account number)
[ENTER]
[CMD]
[ACCOUNT INFO]
[2] (password 2)
[ENTER]
[MENU UP/DOWN] until "Delete an Account" appears
[ENTER]
[1][2][3][4][5][6] (account to delete)
[ENTER]
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POS4000
MODIFY A FLEET ACCOUNT
Example to reset # washes to 30 for account 123456
[CMD]
[ACCOUNT INFO]
[2] (password 2)
[ENTER]
[MENU UP/DOWN] until "Reset # of Washes" appears
[ENTER]
[1][2][3][4][5][6] (account code 123456)
[ENTER]
[3][0] (make account good for 30 washes)
[ENTER]
LIST OF COMMANDS
The primary commands and the required passwords are shown below along with
their secondary commands:
Primary/Secondary Command Key Label Password
Fleet Accounts Account Info 2
The following Fleet Account menu lists the menu commands
available with the stand alone POS4000/V2:
Print All Accounts
Add an Account
Delete an Account
Print 1 Account
Reset # of Washes
Delete Empty Accounts
When using the WSII and POS4000/V2 together (POS4000/V2 Software
Version 7.90 and higher and WSII Software Version 4.20 and higher), you
will see the following Fleet Account menu:
Add Account
Edit Account
Add to an Account
Delete Account
Print Account
Print All Accounts
Print Trans History
Delete All Empty
Erase All Accounts
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POS4000
The procedures for using these commands are identical to the procedures
used at the WSII. Refer to the WSII POS Operations Manual “Fleet
Accounts and Coupons” section for more information on these commands.
System Configuration System Setup 3
Set System Time
Relay Latching
Relay Stacking
Configure a Group
Set Code Age Warning
Set Code Length
Disable Cashier Key
Set Serial Baud Rate
Set Languages
Set Program Relays
Cash Upgrades MENU->
Set BUYUP Mode
Set Coin/Bill Values
Set Dispense Value
Set Dispense Mode (E-4000 only)
External POS MENU->
Set POS Offset
Define EXT. POS Type
Set POS MAX WASHES
Multiple Unit MENU->
Set Unit Number
Controller/Remote
Set # Bays/Consoles
Prog Remote Consoles
Set modem rings
E-Systems Menu->
Enab/Disab Change (E-4000 only)
Enab/Disab Displays (E-4000 only)
Each sub-menu also contains an option to "Return to SETUP MENU"
Print Audit Counts Print Report None
Print Shift/Manager
Print Auditor/Non R.
Set Pricing Set Prices 2
Set Regular Prices
Set Discount 1 Price
Set Discount 2 Price
Print Pricing Report
Set Tax Rate
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POS4000
Enable TAX Round Off
Service Routines Service 4
Print Configuration
Link Test
LED Test
Print (codes) to display
Display POS Diags
Clear Audit Counts Clear Reports
Clear Shift Counts 1
Clear Manger Counts 2
Clear Auditor Counts 5
Set Messages Set Messages 1
Change Header Msg.
Change Postscript 1
Change Postscript 2
Change Postscript 3
Change Postscript 4
Change Postscript 5
Change Footer Msg.
Change Coinbox Msg. (E-4000 only)
Print Message Config
Set Passwords Passwords 3
Change Password 1
Change Password 2
Change Password 3
Change Password 5
Change Serial Pass
Void a Code Void Code 1
Memory Information Memory 2
Print Valid Codes
Print Used Codes
Clear ALL Valid
Clear ALL Used
Clear Old Codes
Check Code Status Check Code None
Setup Feature CASHIER KEYS 1
Change Wash Name
Set Reg. Postscript
Set Dis 1 Postscript
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POS4000
Set Dis 2 Postscript
Set Postscript All $
Summary of access provided by each password:
Password User Commands
Clear SHIFT level counters,
1 Cashier
2 Manager
Void codes, Define Messages,
Setup Features
Clear MANAGER level
counters, Fleet Accounts, Set
Pricing, Memory Information
3 Supervisor
4 Service Service Routines
5 Auditor Clear AUDITOR level counters
System Configuration, Change
Passwords
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1 Overview
The POS4000 is a car wash access controller that provides both a merchandising tool and cash
security. The system consists of a main console, which is typically located near the cashier, and
the Wash Select II (WSII) entry system that is typically located at the entrance of the car wash.
The entry system can be part of a simple “Code Only” entrance stand or feature cash
acceptance as a “Coin Box”.
The main console allows cashiers and managers to generate customer access codes, g enerate
management reports and configure access control. These various functions are selected by
using the keys on the main console.
The customer interface electronics include:
• Relays used to control customer guidance lights and activate the car wash
• A keypad used by customers to enter access codes
• Optional coin and bill acceptor inputs (to allow customers to upgrade at the car wash
entrance)
• Optional change making capabilities
• An optional alphanumeric display used to prompt the customer
The configurations for the Customer Interface electronics vary by wash manufacturer. The
POS4000 provides functionality and commands to support a wide variety of the Carwash
professional’s needs. You may find that many of the functions and commands in the POS4000
will not apply to your particular installation.
Fleet accounts are used to provide a pre-defined number of washes to a customer. This feature
is useful in selling carwashes to organizations (i.e. police or fire departments), providing
carwashes to employees and giving discounts for purchasing multiple washes. Once a fleet
account has been established, the number of washes that it is valid for can be modified without
changing the other account information. All fleet account accounting is maintained by individual
account.
A unique carwash grouping feature allows the operator to merchandise individual carwash
functions as well as merchandising carwash packages with special pricing. A carwash group is
user definable and sold using a single key on the cashier keypad. For example, a WORKS
carwash could be merchandised to include a deluxe wash with all options. This package would
have a separate 3 tier pricing structure and separate accountability. Group functionality is not
supported by all entry system configurations, and is typically most usable in systems that don’t
allow cash acceptance at the customer entrance stand.
A very flexible carwash message structure is provided that enables one to provide the customer
with a variety of information. Custom header and footer messages can each be up to 10 lines
long and are printed on the top and bottom of every ticket.
In addition to the header and footer messages, five different postscript messages, each 5 lines
long, can be defined and assigned to specific carwash features at specific price levels. This
allows different messages to be printed on full priced and discounted tickets. This flexibility
allows you to advertise discounts to customers paying full price, allows full priced tickets to be
saved as coupons toward future purchases, allows you to thank customers who earned a
discount for purchasing the goods and services that enabled them to earn the discount, etc.
The operation of the system is somewhat dependent on the options present and configuration of
the unit. This information can be obtained by using the system configuration report command
(see Section
Document Number: POS4007 1
Document Title: POS4000/V2 WSII Installation and Operations Manual
4.1). However, general operations are very similar for all systems.
POS4000
1.1 Keypad Layout
Figure 1. POS4000 Keypad
During various commands, you will be prompted to enter alphanumeric responses. To do this,
you must use the alternate characters printed on the right hand side of the keys. These alterna te
key values automatically become active when the console requires alphanumeric data entry.
Note that each alternate key has two characters printed on the t op and b otto m right han d side of
the key. When the console requests alphanumeric data, the bottom characters will initially be
active. You can switch back and forth between the top and bottom values by using the [SHIFT]
key.
Several special keys simplify alphanumeric data entry:
• [SHIFT] is used to toggle between the top and bottom selection on the alternated
keypad during alphanumeric data entry.
• [BACKSPACE] is used to erase the previous character.
• [CLEAR] has several uses depending upon what information the POS4000 is expecting.
During alphanumeric text entry (i.e. header message), it is used to erase the entire line
of data entered and to start the line over. During feature selection, it clears all current
features. During numeric entry (e.g. passwords), it clears the number and allows you to
re-enter it.
Document Number: POS4007 2
Document Title: POS4000/V2 WSII Operations Manual
• [SPACE] is used to add a blank space in the text.
• [ENTER] is used to end the current line of text.
• [CENTER] will center the text entered. Press once during the text entry of the line to
center.
• [RED] is used to print the text in red. Press once during the text entry of the line to print
the entire line in red.
[RED] is an upper function, therefore it may be necessary to press [SHIFT] prior to
pressing this key.
• [BOLD] is used to print the text in Bold (double high and double wide). Press it once
during the text entry of the line to print in bold. When a line of text is printed in bold, only
half the number of characters of text can be used in that line.
[BOLD] is an upper function, therefore it may be necessary to press [SHIFT] prior to
pressing this key
POS4000
Note:
Pressing both [RED] and [BOLD] during text entry will print that line in bold red.
1.2 Wash Select II POS System
The Wash Select II may be configured to interface to a POS4000 in order to be activated by
Codes sold at one or multiple POS4000 units. This is how a Wash Select II/POS is configured to
operate. Any Wash Select II may also be upgraded in the field to interface to a POS4000 either
by direct wires or via RF (Radio Frequency) interface.
Upgrading a Wash Select II to interface to a POS4000 require s the following:
• Version 1.20 or greater software installed into the Wash Select II
• POS4000 with Version 7.20 or greater installed.
• Wash Select II 485 communications module. This plugs into the top left corner of
the Wash Select II CPU board.
• Cable to connect POS4000 to the Wash Select II 485 communications module
• RF transceivers (Optional if your cable connection between the POS4000 and
Wash Select II is not feasible)
The Wash Select II may be configured to convey accounting information to the POS4000 or to
withhold that financial information. If you are in a revenue share agreement, you may want to
withhold the information. If not, you should convey the accounting information to allow the
POS4000 to see the money that is being entered into the Wash Select II entr y system.
The Wash Select II is mostly configured at the Wash Select II entry system. Most of the entry
system settings in the POS4000 are not used by the Wash Select II. You may, however,
configure the Wash Select II to accept the Wash names and Prices of the POS4000. If enabled,
the Names and Prices at the WSII are automatically updated to the price at the POS after a
power cycle at the WSII or after loss of communications for over 20 seconds (Software versions
7.4 for POS and 3.01 for WSII).
Document Number: POS4007 3
Document Title: POS4000/V2 WSII Operations Manual
POS4000
Here is a list of functions and features that must always be programmed at the Wash Select II
entry system:
• Fleet profiles
• Credit system
• Speech recordings and settings
• Receipt Header
• Wash Interface (Relay Stacking, Relay Latching, Out of Service etc… POS4000
settings are ignored)
• Customer Interface (Upgrades, forced selection, Customer stacking etc…)
• Paging functions
• Cash and Token settings.
• System time, Printer config, Site ID, and Service Phone #
• VIP Wash Coupons™
• Passcodes & Passcards
If the wash names and prices in the Wash Select II do not match the POS4000 then turn on
“Use POS Names/$” function in the POS Link menu of the Wash Select II and reprogram the
Regular prices in the POS4000. You may also program the names and prices directly into the
Wash Select II.
Here is a step-by-step guide to setting up the Wash Select II™ unit to interface to a POS4000.
1. If not already installed, with the power off, install the Wash Select II™ 485
communications module onto the top left corner of the Wash select II™ CPU board. The
board is installed with the LED’s on the bottom
2. Turn on the Wash Select II™ and put it into setup mode. If you have more than one bay,
set the units up one at a time, with un-configured units turn ed off.
3. Wire the POS4000 cable connections per the following connections:
Table 1. POS4000-WSII Connections
POS4000
Pin 1 – White Pin 1 – White
Pin 2 – Red Pin 2 – Red
Document Number: POS4007 4
Document Title: POS4000/V2 WSII Operations Manual
Wash Select II
Connector J22
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