Uniden UIP300 User Manual

UIP300

(H.323 IP Phone)

MANUAL

OWNER’S

Preface

This Document

This document provides instructions to user for operating the UIP300 IP Phone.
This manual provides a detailed description of the telephone, LCD displays and
features. Basic telephone operations and features are explained. Setup and
configuration instructions are also provided.

*Uniden

® is a registered trademark of Uniden America Corporation.

*Artisoft® and TeleVantage® are registered trademarks of Artisoft, Inc.

1

Regulatory Information

FCC Part 15

Complies with the limits for a Class B computing device pursuant to Subpart B of
Part 15 of FCC Rules.

U.L. Compliance

This equipment complies with Underwriters Laboratories Standard U.L. 60950.

Repairs

NO REPAIRS CAN BE DONE BY THE CUSTOMER

Hearing-Aid Compatibility

The equipment is hearing-aid compatible.

The act of monitoring or recording telephone conversations under certain
circumstances may violate federal or state statutes. Consultation with your legal
counsel prior to engaging in such practices would be advisable.

Industry Canada (ICES-003)

This class B digital apparatus complies with Canadian ICES-003.

Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.

2

Important Safety Considerations

When using this product, basic safety precautions should always be followed to
reduce the risk of fire, electrical shock, and injury to persons, including the following:

1 Read and understand all instructions.
2 Follow all warnings and instructions marked on the product.
3 Unplug this product from the wall outlet before cleaning. Do not used liquid

cleaners or aerosol cleaners. Use a dry cloth for cleaning.

4 Do not use this product near water; for example, near a sink or in a wet area.
5 Do not place this product on an unstable cart, stand, or table. The telephone can

fall, causing serious damage to the unit.

6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To

protect the product from overheating, these openings must not be blocked or covered.
This product should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation unless the proper ventilation is provided.

7 This product should be operated only from the type of power source indicated on

the marking label. If you are not sure of the type of power supply to your home,
consult your dealer or local power company.

8 Do not allow anything to rest on the power cord. Do not locate this product where

the cord will be damaged by people walking on it.

9 Do not overload wall outlets and extension cords, as this can result in the risk of

fire or electrical shock.

10 Never push objects of any kind into this product through cabinet slots, as they may

touch dangerous voltage points or short out parts that could result in a risk of fire
or electrical shock. Never spill liquid of any kind on the product.

11 To reduce the risk of electric shock, do not disassemble this product. Contact

qualified service personnel when some service or repair work is required. Opening
or removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used.

12 Unplug this product from the wall outlet and refer servicing to qualified service

personnel under the following conditions:
A When the power supply cord is damaged or frayed.
B If liquid has been spilled onto the product.
C If the product has been exposed to water or rain.
D If the product does not operate normally when following the operating

instructions. (Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls can result in damage, and

will often require extensive repair work by a qualified technician.)
E If the product has been dropped, or the cabinet has been damaged.
F If the product exhibits a distinct change in performance.

13 Uniden works to reduce lead content in our PVC coated cords in our products

and accessories.
Warning: The cords on this product and/or accessories contain lead, a chemical
known to the State of California to cause birth defects or other reproductive harm.

Wash hands after handling.

3

Important Electrical Considerations

Unplug all electrical appliances when you know an electrical storm is
approaching. Lightning can pass through your household wiring and
damage any device connected to it. This product is no exception.

WARNING! Please do not attempt to unplug any appliance during an

electrical storm.

The FCC Wants You to Know

Changes or modifications to this product not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.

This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, and
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Optional AC Adapter

The UIP300 is intended to be supplied by AD300 a UL Listed direct plug-in
power unit marked “Class 2” or “LPS” or “I.T.E. Power Supply” and rated 48VDC,

0.25A output which is available as optional equipment. When you use an AC

Adapter, use and AC outlet without a switch to interrupt power, and do not use an
outlet controlled by a wall switch.

Place the power cord so that it does not create a trip hazard, or where it could
become chafed and create a fire or other electrical hazards.

4

Table of Contents

Chapter 1 Product Description

General Information ..........................................................................................7

Standard Features of the Telephone ................................................................8

VoIP Specific Features ......................................................................................8

General Features ..............................................................................................8

Control and Functions of the Telephone ..........................................................9

Function Keys....................................................................................................9

LED Status ........................................................................................................9

Specifications ..................................................................................................10

Physical Interface ......................................................................................10

Power Supply..............................................................................................10

Speaker ......................................................................................................10

Optional & Replacement Equipment ..............................................................11

Chapter 2 Installation and Basic Setup Instructions

General Information ........................................................................................12

Attaching the Footstand to the Telephone ......................................................12

Connecting the Telephone ..............................................................................13

Chapter 3 Basic Operations

General Information ........................................................................................14

Telephone Operations ....................................................................................14

Standby ......................................................................................................14

Originating Calls ........................................................................................15

Using the Handset ................................................................................15

Using the Phone Book ..........................................................................15

Using On-Hook Dialing ..........................................................................16

Receiving Calls ..........................................................................................16

Answering Calls Using the Handset ......................................................16

Answering Calls Handsfree....................................................................16

2-Line Operation ........................................................................................16

Accessing Line 1....................................................................................16

Accessing a Line Using the Line Key ....................................................17

Volume Control................................................................................................17

Handset Volume Control........................................................................17

Speakerphone Volume Control..............................................................17

Headset Volume Control........................................................................18

Ringer Volume Control ..........................................................................18

5

Feature Operations ........................................................................................19

Handsfree ..................................................................................................19

Speakerphone........................................................................................19

Headset..................................................................................................19

Receiving a Call Using Handsfree ........................................................19

Phone Book ................................................................................................19

Programmable and Fixed Function Keys ..................................................20

Speed Dial..............................................................................................20

Do Not Disturb (DND) ............................................................................20

Voice Mail ..............................................................................................21

Redial ....................................................................................................21

Mute ......................................................................................................21

Hold........................................................................................................21

Transfer..................................................................................................22

Blind Transfer ........................................................................................22

Supervised Transfer ..............................................................................22

Conference ............................................................................................22

Call Waiting ............................................................................................22

Chapter 4 Setup Menu

General Information ........................................................................................23

Basic Setup Menu Options..............................................................................23

Call Log Submenu ......................................................................................23

Choose a Call Log Record ....................................................................24

Delete a Single Call Log Record............................................................24

Retrieve Date/Time information of a Call Log Record ..........................25

Delete All Records in Any Call Log Group ............................................25

Phone Book Submenu................................................................................26

Searching Telephone Records ..............................................................27

Name Search ....................................................................................27

Quick Search ....................................................................................28

Telephone Configuration ............................................................................33

Call Duration ..........................................................................................34

Local Date/Time ....................................................................................35

Ringer Tone ............................................................................................36

LCD Contrast ........................................................................................36

Function Key ..........................................................................................37

Web-Based Setup and Configuration ........................................................38

User Configuration ................................................................................38

Phone Settings Configuration ................................................................40

Function Key Configuration....................................................................41

Phone Book............................................................................................42

Password Change ................................................................................43

6

List of Figures

Figure 1-1 The UIP300 IP Phone ..................................................................7

Figure 2-1 Footstand Mounting....................................................................12

Figure 2-2 Plugging Handset Cord into Telephone......................................13

Figure 2-3 Connecting to LAN ....................................................................13

Figure 4-1 Call Log Menu Structure ............................................................23

Figure 4-2 Actions Applicable to Phone Book Records ..............................26

Figure 4-3 Normal Phone Book Record Data Input Sequence ..................29

Figure 4-4 Phone Configuration Menu ........................................................33

Figure 4-5 Function Keys ............................................................................37

Figure 4-6 Web Login Screen......................................................................38

Figure 4-7 User Main Page..........................................................................39

Figure 4-8 Phone Settings ..........................................................................40

Figure 4-9 Function Key Configuration ........................................................41

Figure 4-10 Phone Book Configuration ........................................................42

Figure 4-11 Password Change ......................................................................43

7

Chapter 1 Product Description

General Information

The UIP300 is a business IP telephone in an enterprise LAN environment and
will be connected to a softswitch.

This chapter describes the features of the UIP300 IP Phone and protocols that
are used.

LCD

Message Waiting Indication

Menu

Cancel/Del

Select

Up/Down

Arrow Keys

Function
Keys (5)

Redial

Conference

Transfer

Hold

Line 1

Line 2

Mute

Volum e

Up/Down

Speakerp hone

and

Headset

Figure 1-1 The UIP300 IP Phone

8

Standard Features of the Telephone

The UIP300 comes equipped with the following standard features.

• 2-line, 24-character alphanumeric LCD display

• 10 LED indicators (Line 1, Line 2, Message Waiting Indication, Mute,

Speaker/Headset, five Function keys)

• 12-key dial pad

• 20 specific keys (five Function keys, Menu, Select, Cancel/Del, Transfer, Mute,

Redial, Hold, Conference, Speaker, Line 1 and 2 keys, Volume Up/Down keys,
Menu Up/Down keys)

• Date and time configured locally or from SNTP Server

• Call duration display

• Volume control for speaker, handset, headset and ringer

• Phone book and speed dial

• Redial, Hold, Mute

• Call Waiting, Call Transfer, 3-way Conference and Do Not Disturb (DND)

• Display Caller ID (Name)

• On-hook dialing, Handsfree talking

• DTMF generation

• 8 ringer tones

VoIP Specific Features

The following features are specific to the VoIP function.

• H.323 standard complaint

• Voice Codec: G.711 (µ-Law and A-Law), G723.1A(6.3kbits/s), G729AB

• E.164 dialing

• Acoustic Echo Cancellation (AEC) (G.167)

• Rapid configuration with DHCP or statically configured IP address

• Voice Activity Detection (VAD)

• QoS (IEEE 802.1 p/q based and DiffServ)

• Jitter compensation

• 10/100 Base-T Ethernet Interface

General Features

The following general features include:

• Terminal and web-based configuration

• Firmware/configuration download via Web

• Password protection for configuration

9

Control and Functions of the Telephone

To make telephone operations easier and to avoid user confusion, many required
functions are already programmed into the fixed function keys. There are 15
fixed function keys in the UIP300.

• Speaker – Turn speakerphone or headset on/off

• Mute – Enable/disable the Mute function

• Hold – Hold the called party

• Transfer – Generate a DTMF String which the user can set

• Conference – Generate a DTMF String which the user can set

• Redial – Generate a DTMF String which the user can set / Enter “,” , pause

digit for phone book or speed dial numbers.

• Menu – Display the main Setup menu if in the Standby screen, or return to
Standby screen if in any menu or submenu screen

• Select – Confirm a particular choice inside any menu screen

• Cancel/Del

◊ Works as delete key when there is one or more character(s)

The character string may contain one or more digits as part of the string.

◊ Works as backspace key when there is one or more digit(s)
◊ Deletes the entire character string or digit(s) if this key is pressed and held

for two seconds or longer.

◊ Cancels the operation in the setup menu and returns to the previous menu.

• Navigation (up) and (down) Keys – Primarily used to navigate up or
down the Setup Menu.

• Volume (up) and (down) Keys – Used for adjusting the volume louder
or softer.

• Telephone Line Keys – Used to select telephone line 1 or 2.

Function Keys

There are five user programmable function keys in the UIP300. Each can be
programmed to one of the three available functions – Speed Dial, Do Not Disturb
(DND), and Voice Mail.

LED Status

There are 10 LEDs in the UIP300. Four LEDs are located adjacent to the four
fixed keys. Lines 1 and 2, Speaker and Mute show the status of the function in
each key. The Message Waiting Indication is dedicated to notify the user for the
arrival of an incoming call or a new voice mail. Table 1-1 “LED Status” lists the
LEDs and describes that states of the LED.

• Message Waiting Indication with activation of voice mail function in the system.

10

Table 1-1 LED Status

LED LED On LED Blinking LED Off

Speaker/Headset Turned on when the N/A When not used

SPK/HS is pressed
Mute While call is muted N/A While not muted
Message Waiting When there is 1 or Arrival of Incoming Call when no more new

Indication more new voice mail(s) when voice mail or no

It is a regular call incoming call
It is a call waiting call is waiting
(Fast blinking)

Line 1 When in use When Line 1 is on hold. When not in use

(Slow blinking)
When incoming call
comes thru Line 1
(Fast blinking)

Line 2 When in use When Line 2 is on hold. When not in use

(Slow blinking).
When incoming call
comes thru Line 2

(Fast blinking)
Function Keys
Speed Dial/ Turned on when the N/A Whenever any of the

Voice Mail key is pressed and it following occurs:

remain on for • 5 seconds after it is
5 seconds. turned on

• When it returns to
on hook

• A different speed
dial key is pressed

Do Not Disturb While DND is activated N/A While DND is off
(DND)

Specifications

The following specifications apply to the physical interface, power supply
and speaker.

Physical Interface

◆ 10/100 Base-T (RJ-45) x 1

◆ Handset (RJ-22) x 1

◆ Handset (phone jack - 2.5 mm) x 1

◆ DC Jack x 1

Power Supply

◆ DC 48V, 0.25A (Optional)

◆ Line Power (PowerDsine)

Speaker

◆ 8 Ω, 1 W

The On and Off time for “Fast blinking” is 200 ms cycle and the time for “Slow
blinking” is 1 sec. cycle.

1111

Optional & Replacement Equipment

The following equipment is available for use with your UIP300 IP Phone.
The table below provides a description and Stock Number.

Table 1-2 Optional & Replacement Equipment

Description Part Number Equipment Diagram

AC Adapter

1

AD300

Cord UIPA3035

Handset UIPA3030

Headset EXP9530

EXP9730

5 Port 10/100 PCS500
Ethernet

1. This product is intended to be supplied by a listed direct plug-in power unit marked “Class 2” or

“LPS” and rated 48VDC with minimum 0.25A output.

Chapter 2 Installation and Basic Setup Instructions

General Information

This chapter provides instructions for installing the foot stand on the UIP300,
connecting the UIP300 to the LAN and sample setup instructions for setting up
the telephone.

Attaching the Footstand to the Telephone

The footstand is included with the UIP300. The footstand can be attached to the
bottom of the UIP300, allowing the user to tilt the telephone at either low or high
angle or to wall mount the telephone. The adjustments are clearly marked on the
footstand with arrows indicating the direction that the footstand should be
attached the bottom of the telephone for the desired height or
wall mounting.

To attach the footstand to the telephone, determine the desired adjustment and
align the tabs on the footstand with the tab receptacles on the bottom of the
telephone by matching the arrows. Press firmly on the footstand to lock the tabs
in place.

Low Desktop High Desktop Wall Mount

Figure 2-1 Footstand Mounting

12