Uniden UIP300 User Manual

UIP300
(H.323 IP Phone)
MANUAL
OWNER’S
Preface
This Document
This document provides instructions to user for operating the UIP300 IP Phone. This manual provides a detailed description of the telephone, LCD displays and features. Basic telephone operations and features are explained. Setup and configuration instructions are also provided.
*Uniden
® is a registered trademark of Uniden America Corporation.
*Artisoft® and TeleVantage® are registered trademarks of Artisoft, Inc.
1
Regulatory Information
FCC Part 15
Complies with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC Rules.
U.L. Compliance
This equipment complies with Underwriters Laboratories Standard U.L. 60950.
Repairs
NO REPAIRS CAN BE DONE BY THE CUSTOMER
Hearing-Aid Compatibility
The equipment is hearing-aid compatible.
The act of monitoring or recording telephone conversations under certain circumstances may violate federal or state statutes. Consultation with your legal counsel prior to engaging in such practices would be advisable.
Industry Canada (ICES-003)
This class B digital apparatus complies with Canadian ICES-003.
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
2
Important Safety Considerations
When using this product, basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following:
1 Read and understand all instructions. 2 Follow all warnings and instructions marked on the product. 3 Unplug this product from the wall outlet before cleaning. Do not used liquid
cleaners or aerosol cleaners. Use a dry cloth for cleaning.
4 Do not use this product near water; for example, near a sink or in a wet area. 5 Do not place this product on an unstable cart, stand, or table. The telephone can
fall, causing serious damage to the unit.
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
protect the product from overheating, these openings must not be blocked or covered. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless the proper ventilation is provided.
7 This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
8 Do not allow anything to rest on the power cord. Do not locate this product where
the cord will be damaged by people walking on it.
9 Do not overload wall outlets and extension cords, as this can result in the risk of
fire or electrical shock.
10 Never push objects of any kind into this product through cabinet slots, as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the product.
11 To reduce the risk of electric shock, do not disassemble this product. Contact
qualified service personnel when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.
12 Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions: A When the power supply cord is damaged or frayed. B If liquid has been spilled onto the product. C If the product has been exposed to water or rain. D If the product does not operate normally when following the operating
instructions. (Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls can result in damage, and
will often require extensive repair work by a qualified technician.) E If the product has been dropped, or the cabinet has been damaged. F If the product exhibits a distinct change in performance.
13 Uniden works to reduce lead content in our PVC coated cords in our products
and accessories. Warning: The cords on this product and/or accessories contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Wash hands after handling.
3
Important Electrical Considerations
Unplug all electrical appliances when you know an electrical storm is approaching. Lightning can pass through your household wiring and damage any device connected to it. This product is no exception.
WARNING! Please do not attempt to unplug any appliance during an
electrical storm.
The FCC Wants You to Know
Changes or modifications to this product not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, and may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Optional AC Adapter
The UIP300 is intended to be supplied by AD300 a UL Listed direct plug-in power unit marked “Class 2” or “LPS” or “I.T.E. Power Supply” and rated 48VDC,
0.25A output which is available as optional equipment. When you use an AC
Adapter, use and AC outlet without a switch to interrupt power, and do not use an outlet controlled by a wall switch.
Place the power cord so that it does not create a trip hazard, or where it could become chafed and create a fire or other electrical hazards.
4
Table of Contents
Chapter 1 Product Description
General Information ..........................................................................................7
Standard Features of the Telephone ................................................................8
VoIP Specific Features ......................................................................................8
General Features ..............................................................................................8
Control and Functions of the Telephone ..........................................................9
Function Keys....................................................................................................9
LED Status ........................................................................................................9
Specifications ..................................................................................................10
Physical Interface ......................................................................................10
Power Supply..............................................................................................10
Speaker ......................................................................................................10
Optional & Replacement Equipment ..............................................................11
Chapter 2 Installation and Basic Setup Instructions
General Information ........................................................................................12
Attaching the Footstand to the Telephone ......................................................12
Connecting the Telephone ..............................................................................13
Chapter 3 Basic Operations
General Information ........................................................................................14
Telephone Operations ....................................................................................14
Standby ......................................................................................................14
Originating Calls ........................................................................................15
Using the Handset ................................................................................15
Using the Phone Book ..........................................................................15
Using On-Hook Dialing ..........................................................................16
Receiving Calls ..........................................................................................16
Answering Calls Using the Handset ......................................................16
Answering Calls Handsfree....................................................................16
2-Line Operation ........................................................................................16
Accessing Line 1....................................................................................16
Accessing a Line Using the Line Key ....................................................17
Volume Control................................................................................................17
Handset Volume Control........................................................................17
Speakerphone Volume Control..............................................................17
Headset Volume Control........................................................................18
Ringer Volume Control ..........................................................................18
5
Feature Operations ........................................................................................19
Handsfree ..................................................................................................19
Speakerphone........................................................................................19
Headset..................................................................................................19
Receiving a Call Using Handsfree ........................................................19
Phone Book ................................................................................................19
Programmable and Fixed Function Keys ..................................................20
Speed Dial..............................................................................................20
Do Not Disturb (DND) ............................................................................20
Voice Mail ..............................................................................................21
Redial ....................................................................................................21
Mute ......................................................................................................21
Hold........................................................................................................21
Transfer..................................................................................................22
Blind Transfer ........................................................................................22
Supervised Transfer ..............................................................................22
Conference ............................................................................................22
Call Waiting ............................................................................................22
Chapter 4 Setup Menu
General Information ........................................................................................23
Basic Setup Menu Options..............................................................................23
Call Log Submenu ......................................................................................23
Choose a Call Log Record ....................................................................24
Delete a Single Call Log Record............................................................24
Retrieve Date/Time information of a Call Log Record ..........................25
Delete All Records in Any Call Log Group ............................................25
Phone Book Submenu................................................................................26
Searching Telephone Records ..............................................................27
Name Search ....................................................................................27
Quick Search ....................................................................................28
Telephone Configuration ............................................................................33
Call Duration ..........................................................................................34
Local Date/Time ....................................................................................35
Ringer Tone ............................................................................................36
LCD Contrast ........................................................................................36
Function Key ..........................................................................................37
Web-Based Setup and Configuration ........................................................38
User Configuration ................................................................................38
Phone Settings Configuration ................................................................40
Function Key Configuration....................................................................41
Phone Book............................................................................................42
Password Change ................................................................................43
6
List of Figures
Figure 1-1 The UIP300 IP Phone ..................................................................7
Figure 2-1 Footstand Mounting....................................................................12
Figure 2-2 Plugging Handset Cord into Telephone......................................13
Figure 2-3 Connecting to LAN ....................................................................13
Figure 4-1 Call Log Menu Structure ............................................................23
Figure 4-2 Actions Applicable to Phone Book Records ..............................26
Figure 4-3 Normal Phone Book Record Data Input Sequence ..................29
Figure 4-4 Phone Configuration Menu ........................................................33
Figure 4-5 Function Keys ............................................................................37
Figure 4-6 Web Login Screen......................................................................38
Figure 4-7 User Main Page..........................................................................39
Figure 4-8 Phone Settings ..........................................................................40
Figure 4-9 Function Key Configuration ........................................................41
Figure 4-10 Phone Book Configuration ........................................................42
Figure 4-11 Password Change ......................................................................43
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Chapter 1 Product Description
General Information
The UIP300 is a business IP telephone in an enterprise LAN environment and will be connected to a softswitch.
This chapter describes the features of the UIP300 IP Phone and protocols that are used.
LCD
Message Waiting Indication
Menu
Cancel/Del
Select
Up/Down
Arrow Keys
Function Keys (5)
Redial
Conference
Transfer
Hold
Line 1
Line 2
Mute
Volum e
Up/Down
Speakerp hone
and
Headset
Figure 1-1 The UIP300 IP Phone
8
Standard Features of the Telephone
The UIP300 comes equipped with the following standard features.
2-line, 24-character alphanumeric LCD display
10 LED indicators (Line 1, Line 2, Message Waiting Indication, Mute,
Speaker/Headset, five Function keys)
12-key dial pad
20 specific keys (five Function keys, Menu, Select, Cancel/Del, Transfer, Mute,
Redial, Hold, Conference, Speaker, Line 1 and 2 keys, Volume Up/Down keys, Menu Up/Down keys)
Date and time configured locally or from SNTP Server
Call duration display
Volume control for speaker, handset, headset and ringer
Phone book and speed dial
Redial, Hold, Mute
Call Waiting, Call Transfer, 3-way Conference and Do Not Disturb (DND)
Display Caller ID (Name)
On-hook dialing, Handsfree talking
DTMF generation
8 ringer tones
VoIP Specific Features
The following features are specific to the VoIP function.
H.323 standard complaint
Voice Codec: G.711 (µ-Law and A-Law), G723.1A(6.3kbits/s), G729AB
E.164 dialing
Acoustic Echo Cancellation (AEC) (G.167)
Rapid configuration with DHCP or statically configured IP address
Voice Activity Detection (VAD)
QoS (IEEE 802.1 p/q based and DiffServ)
Jitter compensation
10/100 Base-T Ethernet Interface
General Features
The following general features include:
Terminal and web-based configuration
Firmware/configuration download via Web
Password protection for configuration
9
Control and Functions of the Telephone
To make telephone operations easier and to avoid user confusion, many required functions are already programmed into the fixed function keys. There are 15 fixed function keys in the UIP300.
Speaker Turn speakerphone or headset on/off
Mute Enable/disable the Mute function
Hold Hold the called party
Transfer Generate a DTMF String which the user can set
Conference Generate a DTMF String which the user can set
Redial Generate a DTMF String which the user can set / Enter “,” , pause
digit for phone book or speed dial numbers.
Menu – Display the main Setup menu if in the Standby screen, or return to Standby screen if in any menu or submenu screen
Select Confirm a particular choice inside any menu screen
Cancel/Del
Works as delete key when there is one or more character(s)
The character string may contain one or more digits as part of the string.
Works as backspace key when there is one or more digit(s)Deletes the entire character string or digit(s) if this key is pressed and held
for two seconds or longer.
Cancels the operation in the setup menu and returns to the previous menu.
Navigation (up) and (down) Keys – Primarily used to navigate up or down the Setup Menu.
Volume (up) and (down) Keys – Used for adjusting the volume louder or softer.
Telephone Line Keys – Used to select telephone line 1 or 2.
Function Keys
There are five user programmable function keys in the UIP300. Each can be programmed to one of the three available functions – Speed Dial, Do Not Disturb (DND), and Voice Mail.
LED Status
There are 10 LEDs in the UIP300. Four LEDs are located adjacent to the four fixed keys. Lines 1 and 2, Speaker and Mute show the status of the function in each key. The Message Waiting Indication is dedicated to notify the user for the arrival of an incoming call or a new voice mail. Table 1-1 LED Status lists the LEDs and describes that states of the LED.
Message Waiting Indication with activation of voice mail function in the system.
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Table 1-1 LED Status
LED LED On LED Blinking LED Off
Speaker/Headset Turned on when the N/A When not used
SPK/HS is pressed Mute While call is muted N/A While not muted Message Waiting When there is 1 or Arrival of Incoming Call when no more new
Indication more new voice mail(s) when voice mail or no
It is a regular call incoming call It is a call waiting call is waiting (Fast blinking)
Line 1 When in use When Line 1 is on hold. When not in use
(Slow blinking) When incoming call comes thru Line 1 (Fast blinking)
Line 2 When in use When Line 2 is on hold. When not in use
(Slow blinking). When incoming call comes thru Line 2
(Fast blinking) Function Keys Speed Dial/ Turned on when the N/A Whenever any of the
Voice Mail key is pressed and it following occurs:
remain on for 5 seconds after it is 5 seconds. turned on
When it returns to on hook
A different speed dial key is pressed
Do Not Disturb While DND is activated N/A While DND is off (DND)
Specifications
The following specifications apply to the physical interface, power supply and speaker.
Physical Interface
10/100 Base-T (RJ-45) x 1
Handset (RJ-22) x 1
Handset (phone jack - 2.5 mm) x 1
DC Jack x 1
Power Supply
DC 48V, 0.25A (Optional)
Line Power (PowerDsine)
Speaker
8 , 1 W
The On and Off time for “Fast blinking” is 200 ms cycle and the time for “Slow blinking” is 1 sec. cycle.
1111
Optional & Replacement Equipment
The following equipment is available for use with your UIP300 IP Phone. The table below provides a description and Stock Number.
Table 1-2 Optional & Replacement Equipment
Description Part Number Equipment Diagram
AC Adapter
1
AD300
Cord UIPA3035
Handset UIPA3030
Headset EXP9530
EXP9730
5 Port 10/100 PCS500 Ethernet
1. This product is intended to be supplied by a listed direct plug-in power unit marked Class 2 or
LPS and rated 48VDC with minimum 0.25A output.
Chapter 2 Installation and Basic Setup Instructions
General Information
This chapter provides instructions for installing the foot stand on the UIP300, connecting the UIP300 to the LAN and sample setup instructions for setting up the telephone.
Attaching the Footstand to the Telephone
The footstand is included with the UIP300. The footstand can be attached to the bottom of the UIP300, allowing the user to tilt the telephone at either low or high angle or to wall mount the telephone. The adjustments are clearly marked on the footstand with arrows indicating the direction that the footstand should be attached the bottom of the telephone for the desired height or wall mounting.
To attach the footstand to the telephone, determine the desired adjustment and align the tabs on the footstand with the tab receptacles on the bottom of the telephone by matching the arrows. Press firmly on the footstand to lock the tabs in place.
Low Desktop High Desktop Wall Mount
Figure 2-1 Footstand Mounting
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