This manual contains instructions for installing and operating your UIP200 SIP IP phone. It
provides a description of the telephone’s hardware, features, LCD displays, and explains setup,
configuration, and basic operation. If you have any questions about the information in this
document, please call our Customer Service Department at 1-800-648-4921 or visit us on the
web at http://bcs.uniden.com.
This document uses particular conventions for warnings, cautions, notes and
timesavers. Below is an example of these conventions and how they are used:
WARNING
Warnings appear with the stop sign. They indicate there is
extreme danger or a risk of injury if the instructions are not
followed correctly. Some warnings are required by
government regulation or company policy.
CAUTION
Cautions appear with the “slow” sign. They indicate there is a
danger of damaging the equipment or causing a missioncritical problem if the instructions are not followed correctly.
Some cautions are required by government regulation or
company policy.
! NOTE
Notes point out important and useful information that the user
should remember, but there is no danger. Most notes are
based on by suggestions from users or frequent questions to
support personnel.
! TIMESAVER
Timesavers are hints that will make things go a little faster.
Most timesavers are suggestions from users that have
worked well in the field.
This product complies with the limits for a Class B computing device pursuant to
Sub part B of Part 15 of FCC Rules.
U.L. Compliance
This equipment complies with Underwriters Laboratories Standard U.L. 60950.
Industry Canada (ICES-003)
This class B digital apparatus complies with Canadian ICES-003. Users should not
attempt to make such connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.
Hearing-Aid Compatibility
The equipment is hearing-aid compatible.
Recording Conversations
The act of monitoring or recording telephone conversations under certain
circumstances may violate federal or state statutes. Consult your legal counsel prior
to monitoring or recording any telephone conversation.
CAUTION
No repairs can be done by the customer! Attempting repairs
will damage the equipment and void your warranty!
What’s New?
This is the first release of documentation for this product.
When using this product, basic safety precautions should always be followed to
reduce the risk of fire, electrical shock and injury to persons, including but not
limited to the following:
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Read and understand all instructions.
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Follow all warnings and instructions marked on the product.
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Unplug this product from the wall outlet and network connection before
cleaning. Do not use liquid cleaners or aerosol cleaners. Use a dry cloth for
cleaning.
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Do not use this product near water; for example, near a sink or in a wet area.
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Do not place this product on an unstable cart, stand, or table. The telephone
can fall, causing serious damage to the unit.
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Slots and openings in the cabinet and the back or bottom are provided for
ventilation. To protect the product from overheating, these openings must not
be blocked or covered. This product should never be placed near or over a
radiator or heat register. This product should not be placed in a built-in
installation unless the proper ventilation is provided.
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This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply to your
home, consult your dealer or local power company.
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Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be damaged by people walking on it.
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Do not overload wall outlets and extension cords, as this can result in the risk
of fire or electrical shock.
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Never push objects of any kind into this product through cabinet slots, as they
may touch dangerous voltage points or short out parts that could result in a risk
of fire or electrical shock. Never spill liquid of any kind on the product.
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To reduce the risk of electric shock, do not disassemble this product. Contact
qualified service personnel when some service or repair work is required.
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
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Unplug this product from the wall outlet and network connection; servicing to
be performed by qualified service personnel under the following conditions:
1. When the power supply cord is damaged or frayed.
2. If liquid has been spilled onto the product.
3. If the product has been exposed to water or rain.
4. If the product does not operate normally when following the operating
instructions. (Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls can result in damage, and
will often require extensive repair work by a qualified technician.)
5. If the product has been dropped, or the cabinet has been damaged.
6. If the product exhibits a distinct change in performance.
Uniden works to reduce lead content in our PVC coated cords in our products
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and accessories.
WARNING
The cords on this product and/or accessories contain lead,
a chemical known to the State of California to cause birth
defects or other reproductive harm. Wash hands after
handling.
Important Electrical Considerations
Unplug all electrical appliances when you know an electrical storm is approaching.
Lightning can pass through your household wiring and damage any device
connected to it. This product is no exception.
WARNING
Do not attempt to unplug any appliance if lightning is already present.
The FCC Wants You to Know
Changes or modifications to this product not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, and may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
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Reorient or relocate the receiving antenna.
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Increase the separation between the equipment and the receiver.
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Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
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Consult the dealer or an experienced radio/TV technician for help.
AC Adapter
The UIP200 is intended to be supplied by IPAD-532 a UL Listed direct plug-in
power unit marked “Class 2” or “LPS” or “I.T.E. Power Supply” and rated 5VDC,
1.7A output. Connect the AC adaptor to a continuous outlet (i.e., one that is not
controlled by a switch.)
Place the power cord where it will not create a trip hazard, or where it could
become chafed or frayed, create a risk of fire or electrical shock.
Power over Ethernet (PoE)
The UIP200 may obtain power via the LAN when a Power over Ethernet switch is
used. Connect the category 5 RJ 45 cable to the LAN port only; the input is –48
VDC, 6.4 W.
Place the RJ 45 cable where it will not create a trip hazard, or where it could
become chafed or frayed, create a risk of fire or electrical shock.
Quality of Service (IEEE 802.1 p/q based and DiffServ)
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Jitter compensation
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10/100 Base-T Ethernet Interface
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Additional 10/100 Base-T Ethernet Switch port for connecting a PC.
Operational Features
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Terminal configuration
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Firmware update via TFTP
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Auto Configuration update using TFTP
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Remote Reboot using NOTIFY event message
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Password protection for configuration update
Control and Functions
To make phone operations easier and to avoid user confusion, many required
functions are already programmed into the fixed-function keys. There are 8 fixed
function keys in the UIP200.
Table 2 Control Keys and Their Functions
Key Situation Operation
HEADSET/SPEAKER
HOLD
XFR/FLASH
DIAL
MENU
CANCEL
On a call Turns speakerphone/headset on and off
On a call Places the remote party on Hold.
One caller is on the line Transfers the call to another number
There are eight user programmable function keys in the UIP200. Each can be
programmed to one of several functions, for example, 1-Touch Speed Dialing,
Voice Message Access, Do Not Disturb, Mute, or 2-Touch Speed Dialing.
LED Status
There are eleven LEDs on the UIP200 IP phone. Two LEDs are also the fixedfunction keys HOLD and HEADSET/SPEAKER. These fixed-function keys illuminate
to show the status of the function while it is used. Another LED, the Visual Ringer
LED, notifies the user of an incoming call. The other eight LEDs are the
programmable function keys; these keys illuminate when they are used.
Table 3 LEDs and Their Meanings
LED LED On LED Blinking LED Off
All LEDs The phone has powered
up and is initializing.
HOLD
HEADSET/SPEAKER
MUTE
(programmable
button)
DND
(programmable
button)
VISUAL RINGER
N/A A call is on hold. N/A
The speaker phone or
headset is enabled.
The mute function is
enabled.
Do Not Disturb mode is
enabled.
A voice message is
waiting.
! NOTE
If all 8 programmable keys remain illuminated, refer to
Appendix A for troubleshooting steps.
N/A The phone has
initialized.
N/A The speaker phone or
headset is disabled.
N/A The mute function is
disabled.
N/A Do Not Disturb mode
is enabled.
There is an
incoming call.
N/A
Specifications
The following specifications apply to the physical interface, power supply, and
speaker.
The wall mount bracket is included with the UIP200. The wall mount bracket can
be attached to the bottom of the UIP200, allowing the user to wall mount the
telephone. The bracket can only be attached one way. Once the bracket is attached,
the phone may be mounted over an existing wall plate.
Figure 1 Attaching the Wall Mount Bracket
Attach the wall mount bracket to the rear of
the phone. Be sure the wide end of the
bracket is at the bottom of the phone and
the narrow end is at the top.
Figure 2 Mount the Phone on the Wall
Plate
After attaching the wall mount bracket,
place the bracket holes over the screws of a
standard wall plate. Push the phone in and
slide it down until it is securely seated on the
plate.
Standby mode is the state in which the UIP200 is on-hook, ready to make or receive
calls. While the UIP200 is in standby mode, all LEDs are turned off and the current
date, time and phone number are shown on the LCD (see Figure 3).
01/01/70 9:00AM
5555551234
Figure 3 LCD in standby mode
Making Calls
You can make calls using the handset or using the speakerphone or headset.
Using the Handset
Step 1: Pick up the handset.
Step 2: Dial the destination telephone number.
Step 3: Press the
approximately four seconds after you enter the last digit, the phone will
automatically connect. After the call connects, the LCD will show the call
duration timer (see Figure 4).
DIAL key to initiate the connection immediately. If you wait
0:04
5555553154
Figure 4 LCD when a Call is Connected
Using the Speakerphone or a Headset (Hands-free)
Step 1: Press the HEADSET/SPEAKER key.
! NOTE:
If a headset is plugged in, pressing HEADSET/SPEAKER activates
the headset. If no headset is present, it activates the speaker.
DIAL key to initiate the connection immediately. If you wait
approximately four seconds after you enter the last digit enter, the phone will
automatically connect.
Using On-Hook Dialing
You can also enter telephone numbers before picking up the handset or activating
the speakerphone (while the telephone is in standby mode).
Step 1: Enter the destination number.
Step 2: Pick up the handset or press
Step 3: Press the
DIAL key to initiate the connection; if you wait approximately four
seconds after you enter the last digit enter, the phone will automatically connect.
Receiving Calls
When there is an incoming call, the VISUAL RINGER LED will flash and the LCD
will display the number and name (if available) of the calling party. To answer the
incoming call with the handset, simply pick up the handset. To answer an incoming
call with the speakerphone or headset, leave the handset in the cradle and press the
HEADSET/SPEAKER key.
HEADSET/SPEAKER to make the phone go off-hook.
JOHN DOE
8175553198
Figure 5 LCD display when Receiving a Call
Adjusting the Volume
You can control the volume separately for the handset, the headset, the
speakerphone, and the ringer.
Changing the Handset Volume
Step 1: Pick up the handset.
Step 2: Press ▲ (UP) or ▼ (DOWN) to adjust the volume.
The steps below represent the most common method of transferring a call. Please
note that the transfer operation may work differently with different systems.
Step 1: During a call, press the XFR/FLASH key. This puts the current call on hold, and
you will hear a dial tone.
Step 2: Dial the number you wish to transfer the call to; you can transfer a call to any
number, even one outside of your network.
Step 3: If you do not want to wait for the other party to answer (a blind transfer), hang up
the phone.
Step 4: If you wait for the other party to answer, you can speak with the other party
before hanging up the phone and transferring the call.
Call Waiting Operation
Step 1: If the call-waiting feature is enabled, you will hear a call waiting tone when
another call comes in while you are on the line.
Step 2: Press the
XFR/FLASH key. This puts the current call on hold and allows you to
speak with the new caller.
Step 3: You can switch between the calls by pressing the
XFR/FLASH key.
! NOTE:
If you disconnect one party, you will hear a fast ring,
indicating there is another call waiting. You can reconnect by
going off-hook again.
Hold
During a conversation, you can put the other party on hold by pressing the HOLD
key. The HOLD key will blink continuously, and the LCD will display the duration
timer and phone number of the party on hold. After 360 seconds (six minutes), an
alert tone will sound to let you know the caller has been holding for a long time. To
return to the call, press the
There are eight programmable function keys and eight fixed functions keys in the
UIP200. Programmable function keys can be assigned to any one of the available
functions: One-touch speed dial, Two-touch speed dial, DND, Voice Message
Access (VMA) or Mute. The programmable keys also act as LEDs to indicate the
status of the assigned function.
Table 4 Fixed-Function Key and Programmable Key Defaults
Key Operation
Programmable key 1-4 One-Touch Dialing
Programmable key 5 Two-Touch Dialing
Programmable key 6 Do Not Disturb
Programmable key 7 Voice Message Access
Programmable key 8 Mute (microphone)
1-Touch Dialing
Programmable Keys 1 through 4 come pre-programmed with 1-Touch dialing
feature. To use the 1-Touch dialing feature, you must program a phone number to
one of the 1-touch programmable keys (see Programming a 1-Touch Number on
page 23). (1-Touch dialing keys do not illuminate to indicate their state).
1-Touch Dialing–Off-Hook Operation
Step 1: Pick up the cradle or press the HEADSET/SPEAKER key.
Step 2: Select the appropriate 1-
TOUCH key. If you programmed the DIAL key as part of
the number, the phone will start connecting immediately; otherwise, connection
will start the after approximately 4 seconds.
1-Touch Dialing–On-Hook Operation
Step 1: Press the desired 1-TOUCH key.
Step 2: Pick up the cradle or press the
DIAL key as part of the number, the phone will start connecting immediately;
HEADSET/SPEAKER key. If you programmed the
otherwise, connection will start the after approximately 4 seconds.
Users can make calls by pressing a key that has been previously programmed for
two-touch dial and then pressing one of the number keys (0 through 9) on the dial
pad. This combination allows you to program up to 10 numbers for 2-touch dialing.
To use the 2-touch dialing feature, you must program a phone number to one of the
2-touch dialing number keys (see Programming the 2 Touch Number on page 24).
(The 2-Touch dialing keys do not illuminate to indicate their state).
2-Touch Dialing–Off-Hook Operation
Step 1: Pick up the cradle or press the HEADSET/SPEAKER key.
Step 2: Press the
2-TOUCH key.
Step 3: Select the desired 2-touch dialing number (0-9). If you programmed the
as part of the number, the phone will start connecting immediately; otherwise,
connection will start the after approximately 4 seconds.
2-Touch Dialing–On-Hook Operation
Step 1: Press the 2-TOUCH key.
Step 2: Select the desired 2-touch dialing number (0-9).
Step 3: Pick up the cradle or press the
DIAL key as part of the number, the phone will start connecting immediately;
HEADSET/SPEAKER key. If you programmed the
otherwise, connection will start the after approximately 4 seconds.
DND
Programmable Key 6 comes pre-programmed with Do Not Disturb (DND). When
DND is activated, your station will appear busy to any callers. The phone will not
ring on an incoming call, nor will it flash the
feature is activated, the
DND LED remains on.
VISUAL RINGER LED. When the DND
DIAL key
To activate the DND feature, simply press the
DND key. To deactivate the DND
feature, press the DND key again.
Voice Message Access
Programmable Key 7 comes pre-programmed with the Voice Message Access
feature. The VMA feature provides one-touch access to your voice mailbox. When
a new voice message arrives, the VISUAL RINGER LED illuminates to notify you
that a new message is waiting. To access your voice mail, follow the steps below:
Step 1: Pick up the cradle or press the
Step 2: Select the appropriate 1-
the number, the phone will start connecting immediately; otherwise, connection
will start the after approximately 4 seconds.
Mute
Programmable Key 8 is pre-programmed as the MUTE key. During a call, you can
press MUTE to disable the microphone on the handset, speakerphone or headset.
While the Mute feature is activated, the MUTE LED remains on. To deactivate the
Mute feature, press the MUTE key again.
Dial (fixed key)
The DIAL key sends dialed digits without the usual four-second delay. The DIAL key
may be entered while programming a speed dial number to eliminate the delay
when speed dialing.
HEADSET/SPEAKER key.
TOUCH key. If you programmed the DIAL key as part of
Emergency Proxy
The UIP200 provides an Emergency Proxy feature that allows the user to access a
SIP Emergency Proxy Server with pre-defined 2-digit dial plan. To execute a call
via the emergency proxy dial the two digit prefix followed by the number.
Step 1: Enter the 2-Touch Dial sub-menu as describe above.
Step 2: Press the 2-touch dial key (default is programmable key 6) and then press the
already-programmed dial key (0-9) you wish to clear or edit.
Step 3: If you want to edit the phone number, change the number and press the
key. If you want to clear the phone number, simply press the MENU key without
editing the phone number.
Step 4: You will hear a long beep confirming your changes to the 2-touch dial key.
Phone Settings Sub-Menu
There are a total of six sub-menus inside the Phone Settings sub-menu. You can
only access the LCD Contrast, Adjust Time and Language sub-menus. The
Preferred Codec, Factory Reset and Auto Config sub-menus are available to
administrators only.
Changing the LCD Contrast
The LCD Contrast sub menu allows the user to configure the contrast setting of the
LCD display.
Step 1: Press the
MENU key to enter the Setup menu
MENU
Step 2: Scroll down to highlight the Phone Settings sub-menu and press
MENU again.
Step 3: Highlight the LCD Contrast sub-menu and press MENU.
Step 4: Use the ▲ and ▼ keys to set the LCD display to the desired contrast.
Step 5: When the LCD display reaches the desired contrast level, press
setting. Press the
CANCEL key to exit the sub-menu without saving.
MENU to save the
Changing the Display Language
You can set the language of the display to English, French, or Spanish.
Step 1: Press the MENU key to enter the Setup menu
The local date and time can also be derived from the Date
Header field in the response to a register request. User should
set time to local time not GMT time.
Network Setting
The Network Setting sub-menu is used to assign network settings such as the IP Address, Subnet
Mask and Default Gateway. All sub-menus under Network Setting are password protected and
can be altered only by an administrator. Users may view the information but not change it.
View Info
The View Info sub-menu allows users to view the IP address and firmware version.
Step 1: Press the
Step 2: Scroll down to highlight the View Info sub-menu and press
MENU key to enter the Setup menu
MENUagain.
Step 3: The phone will display the current firmware version and IP address of the