Uniden UIP1869V User Manual
UIP1869V
OWNER'S
MANUAL
Contents
WELCOME /FEATURES 2
TERMINOLOGY 4
CONTROLS & FUNCTIONS 5
GETTING STARTED 7
Setting up your Broadband Phone 7
Expanding Your Phone 15
Installing the Beltclip 18
Optional Headset Installation 18
Installing Uniden's Cordless Telephone Customization Tool 19
Using the Interface 20
Main Menu Options 25
Global Setup 27
Setting Up the Handset 31
Setting Display Options 37
BASICS 40
Using Your Phone 40
Redialing a Call 43
Adjusting the Ringer and Speaker Volume 45
Privacy Mode 47
Muting the Ringer 47
Muting the Microphone 48
Find Handset 48
Handset Conferencing 49
Using One Touch Voice Mail Access 50
PHONEBOOK 51
Using the Handset Phonebook 51
Using the Base Phonebook 58
Using Speed Dial 63
CALLER ID 64
Using Caller ID 64
MULTI-HANDSET FEATURES 68
Multi-Handset Features 68
Using the Room/Baby Monitor 69
Using the Intercom 70
Transferring a Call 71
TROUBLESHOOTING 73
Troubleshooting 73
ADDITIONAL INFORMATION 81
Note on Power Sources 81
General Information 83
PRECAUTIONS & WARRANTY 84
I.C. NOTICE 85
INDEX 86
[1]
www.uniden.com
Welcome
With the UIP1869V broadband Internet telephone, Vonage's Internet phone service and
your broadband connection, you can access the Internet and make phone calls
simultaneously. The UIP1869V connects directly to your broadband modem. It separates
voice signals from data signals and sends voice traffic to its cordless handsets and data
traffic to your computer.
If you a have a local switch or router supporting a LAN, the UIP1869V will pass all Data
traffic through to your LAN.
Note: Illustrations in this manual are used for explanation purposes.
Some illustrations in this manual may differ from the actual unit.
Features
www.uniden.com
• 5.8GHz Digital Expandable
• Corded/Cordless Telephone System
• Caller ID/Call Waiting
• 100 Programmable Memory Locations in the Base and Each Cordless Handset
• Downloadable Images
• Recordable Ringer Tone
WELCOME/FEATURES
WELCOME/FEATURES [2]
This series features AutoTalk™ and AutoStandby™. AutoTalk allows you to answer a call by just removing
the handset from the cradle so you don't have to waste time pushing buttons. AutoStandby allows you to
hang up by simply returning the handset to the cradle.
To protect you against mis-billed calls that might result from your phone being activated by other
equipment, this series has
Random Code™ digital security, which automatically selects one of more than
10,000,000 digital security codes for the handset and base.
Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions. The
result is a more secure conversation with the clarity of digital sound, extended range, and minimal
interference from other cordless phones.
IntegriSound™ Built in sound quality which provides life-like conversations.
With DirectLink™ mode, you can use two or more handsets as radio transceivers (walkie-talkies).
Be sure to visit our web site: www.uniden.com
®
Uniden
is a registered trademark of Uniden America Corporation.
AutoTalk, AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
®
Vonage
, The Broadband Phone Company®, and Vonage Digital Voice® are registered service marks owned
and used under license from Vonage Marketing, Inc., a wholly-owned subsidiary of Vonage Holdings Corp.
[3] WELCOME/FEATURES
www.uniden.com
WELCOME/FEATURES
Accessibility
If you have a disability and need customer service assistance or if you have any questions about how
Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY
line:1-800-874-9314
A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a
message, and we will call you back. Information is also available on our website, www.uniden.com, under
the "Accessibility" link.
Terminology
•Standby Mode - The handset maybe sitting or off the cradle, but is NOT in use. talk/flash or speaker has
not been pressed. The corded base handset is on the base and speaker on the base has not
been pressed. No dial tone is present.
•Talk Mode - The handset is off the cradle and talk/flash or speaker has been pressed, or pick up the
corded base handset and speaker on the base is pressed and enabling a dial tone.
•VoIP - Voice over Internet Protocol, a method of sending voice signals over broadband Internet
connections.
•Station - The main base or any registered handset.
•Configuration utility - The internal user interface that allows you to change configurations settings in the
UIP1869V. You can access the configuration utility with an Internet web browser.
TERMINOLOGY
www.uniden.com
TERMINOLOGY [4]
Controls & Functions
1
7
2
3
8
4
5
6 12
[5] CONTROLS & FUNCTIONS
9
10
11
13
14
1. New Message LED
15
2. Volume (up) (P. 45)
3. Volume (down) (P. 45)
4. Talk/flash (P. 40 & 41)
16
5. Back/hold/intercom
(P. 23, 42 & 70)
6.
/tone (P. 65)
*
7. Ear Speaker
17
8. Soft keys (P. 22)
9. end (P. 40)
18
10.Joystick (P. 23)
11.speaker (P. 40)
12.# (P. 65)
13.Handset Microphone
14.Handset Charging Contacts
19
15.Handset Antenna
16.Beltclip Hole
17.Speakerphone Speaker and Ringer
18.Headset Jack
19.Handset Battery Compartment
20.USB jack
20
www.uniden.com
CONTROLS &
FUNCTIONS
21 22
26
27
242523
32
33
34
35
36
37
38
LEDs
31 3940302928
Power
41 42 43 44 45 46
LAN WAN Phone1 Phone2
21. phonebook (P. 51
)
22. In use LED
23. New Message LED
24. call id (P. 64)
25. Corded Base Handset
26. Base Speaker
27. Curl Cord
28. intercom/hold (P. 70 & 42)
29. find handset (P. 48)
www.uniden.com
Power
Status
30. do not disturb /DND LED (P. 47)
31. /tone/< (P. 66)
32. LCD Display
33. /vol
/ (volume up/down)
(P. 45 & P. 28)
34. soft Keys (P. 22)
35. speaker/speaker LED (P. 40)
36. flash (P. 41)
37. mute
(P. 48)
Phone1
LAN
Status
Inactive
LED
Status
38. exit
WAN
Status
Phone 2
Status
(
P. 58
)
39. mic (microphone)
40. #/> (P. 66)
41. Phone 1 port
42. Phone 2 port
43. Internet (WAN) port
44. Ethernet (LAN) port
45. Reset switch
46. Power port
CONTROLS & FUNCTIONS [6]
CONTROLS &
FUNCTIONS
Setting up your Broadband Phone
Safety Recommendations
To ensure general safety, follow these guidelines:
• Do not open or disassemble this product.
• Do not expose the product to moisture.
• Do not perform any action that creates a potential hazard to people or makes the
equipment unsafe.
• Ultimate disposal of this product should be handled according to all national laws and
regulations.
• Do not touch the wires on the cable ports or the wires of cables connected to a port as
hazardous voltage may be present on these wires when the equipment is powered on.
• The plug-socket combination must be accessible at all times because it serves as the power
disconnect.
• To avoid electric shock, do not connect the UIP1869V to any RJ-11 telephone wall jacks.
Use caution when connecting cables. This could damage the UIP1869V or the telephone
wiring in the building.
• Do not work on the system or connect or disconnect cables if lightning or thunder are
present in your area.
• Do not cover or block the air vents on the top or bottom surface of the UIP1869V.
Overheating can cause permanent damage to the unit.
• Read the instructions completely before connecting the system to its power source.
GETTING STARTED
[7] GETTING STARTED
www.uniden.com
911 Service Notice
911 dialing is not automatic.
Vonage services do not include traditional 911 emergency dialing. You must
successfully activate the 911 dialing feature (register and subscribe) by following the
instructions at www.vonage.com/911. Vonage's version of 911 is outlined in the
Vonage User Guide; your responsibilities as a Vonage subscriber are outlined in the
Vonage Terms of Service contract. It is important you read these documents (included
with your broadband phone) and understand this feature and its limitations.
Before You Start!
To activate your broadband Internet phone service visit www.vonage.com/activate.
You will need your MAC address, a twelve-character ID that identifies your
UIP1869V. The MAC address is located on the bottom of your UIP1869V broadband
phone. Be sure to enter all of the characters exactly as they appear on the sticker.
(All letters should be upper-case.)
Note: If you are an existing Vonage customer and are upgrading your device, please
call our customer care department at 1-VONAGE-HELP (1-866-243-4357). Customer
Care is available 24 hours a day, 7 days a week.
STEP 1: Check Your Equipment
Check your broadband setup and the other equipment you will need:
• A broadband modem and a broadband Internet connection
• A computer with an Ethernet port (or a local Ethernet switch or router)
• Two CAT-5 Ethernet cables
• If you subscribe to a second phone line or want to use a backup phone off of the
UIP1869V, you will need a standard telephone cable (RJ-11)
www.uniden.com
GETTING STARTED [8]
GETTING STARTED
note
If you ordered your
UIP1869V directly from
Vonage, it will already
be activated for you.
Check Your Broadband Configuration
The UIP1869V supports the two most common broadband connection protocols:
DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to
change any settings on the UIP1869V. If your broadband connection uses PPPoE,
you will need to enter your user name and password in Step 3.
If your broadband provider has given you a static IP address, you will need a special
configuration for your UIP1869V. See the User Interface Guide at www.uniden.com/
voip for more information on configuring for static IP addresses.
STEP 2: Connect Your UIP1869V
Once your account is set up, you can connect your UIP1869V.
1) Use the coil cord to connect the corded handset to the base.
2) Use the blue Ethernet cable to connect your broadband modem to the blue RJ-45 port
labeled Internet (WAN). If you have a home router then use the blue Ethernet cable to
connect one of the LAN ports on your router to the Internet (WAN) port on your UIP1869V
instead.
GETTING STARTED
[9] GETTING STARTED
www.uniden.com
3) Use the yellow Ethernet cable to connect your PC to the yellow RJ-45 port labeled
Ethernet (LAN). If you use a switch or router for a local network, connect it to the
Ethernet (LAN) port instead.
4) OPTIONAL: If you have a second phone you want to use for line 1, connect it to Phone1.
If you have subscribed to a second VoIP line you can connect an analog phone or Fax
machine to Phone2.
note
•You can also connect a
wireless access point
to the Ethernet (LAN)
port, if desired.
•Phone1 is not a
separate line. Any
phone connected to
Phone1 will share VoIP
line 1 with all the
UIP1869V's cordless
handsets.
GETTING STARTED
CAUTION
Do not connect the UIP1869V to a regular telephone wall jack.
www.uniden.com
GETTING STARTED [10]
5) Use the included AC adapter to connect the
POWER port to a 120 Vac continuous power
outlet.
CAUTION
To avoid risk of fire or electrical hazard,
use ONLY the included AC adapter!
All the LEDs will flash several times, and
the Power LED will remain on. If the
UIP1869V was properly recognized by
Vonage's network, the Phone 1 LED will illuminate. Test your connection by making
a call with the corded handset and browsing to a web page from your PC. If you
have any difficulty, see the Troubleshooting section.
Configuring Your UIP1869V (PPPoE users only)
If you use PPPoE to connect to the Internet (common for DSL users), your
broadband service provider assigned you a user name and password. You will need
to enter this user name and password into the UIP1869V. The UIP1869V can take
the place of any additional PPPoE software you received from your ISP, allowing you
to establish and maintain your broadband connection without running any extra
programs on your computer.
Follow the steps below to configure the UIP1869V to use a PPPoE-based connection.
1. Make sure your computer is directly connected to the UIP1869V's LAN port.
2. On your computer, open an Internet web browser window.
GETTING STARTED
[11] GETTING STARTED
www.uniden.com
• Enter http://192.168.15.1 (the UIP 1869V broadband telephone system's default IP
address) in the address field of your browser and hit the ENTER key.
• A screen with fields for your username and password will appear. Enter "admin" in both
fields for now (you should set a new password later using the Advanced tab's user
configuration screen). Then click "OK".
• Select the Setup Tab at the top of the screen, then select "WAN Configuration" from the
menu on the left. This opens the WAN configuration Setup Screen.
• In the pull down menu labeled "WAN Interface Type" (see image below) select PPPoE. This
opens the PPPoE configuration screen.
• Enter the username, password and service name (if required) provided by your ISP. This is
the same info you enter every time you log in.
• Click "Apply". When asked if you want to save the UIP 1869V configuration, click "Yes".
• When the lights on the UIP 1869V stop flashing, check for Internet access by browsing to
a web page.
GETTING STARTED
www.uniden.com
GETTING STARTED [12]
Install the rechargeable battery pack into the handset
GETTING STARTED
note
•
Use only the Uniden
(BT-0003)
rechargeable battery
pack supplied with
your cordless
telephone.
•
Replacement battery
packs are also available
through the Uniden
Parts Department.
1) Press down on the handset battery case cover (use the finger indention for a better grip)
and slide the cover downward to remove.
2) Place the battery pack in the battery compartment with the connectors on the battery and
on the compartment aligned.
3) Place the battery case cover back on the handset and slide it upwards until it clicks into
place.
[13] GETTING STARTED
www.uniden.com
Connect the charger
GETTING STARTED
The handset is powered by a rechargeable battery pack. The battery recharges
automatically when the handset is placed in the charger.
1) Connect the AC adapter to the DC IN 9V
jack and to a standard 120V AC wall outlet.
Caution: To avoid risk or fire or shock, use
only the included AC adapter.
2) Set the charger on a desk or tabletop, and
place the handset in the charger with the
keypad facing forward.
3) Make sure that the charge LED illuminates.
If the LED does not illuminate, check to see
that the AC adapter is plugged in and the
handset makes good contact with the base
charging contacts.
4) Charge the handset battery pack for at least 15-20 hours before using your new cordless
handset for the first time.
note
For maximum range:
•Do not hold the
handset where you
might block the signal.
Antenna
Correct
Incorrect
•Metal and reinforced
concrete may affect
cordless telephone
performance.
www.uniden.com
GETTING STARTED [14]
Expanding Your Phone
Ten Handset Expandability
Your phone supports up to ten handsets, including any handsets supplied with your
phone. You can now place a fully-featured cordless handset anywhere AC power is
available to connect the handset charger.
Handsets can be used in DirectLink Mode or on an intercom call without interfering
with incoming calls. It is possible to have a 4-way conference among the base, two
handsets, and one outside line.
All of the handsets ring when a call is received.
Backwards/Forwards Compatibility
Your phone is compatible with other Uniden 5.8GHz Digital Expandable Handsets.
Compatible models include the TCX805, ELX500, TCX400, and TCX440. (Please check
www.uniden.com for an updated list of expansion handsets compatible with this
series.)
GETTING STARTED
[15] GETTING STARTED
www.uniden.com
Registering Expansion Handsets
Handsets supplied with the phone are registered to the base by the factory. When
you register an extra handset to the base, the handset ID will be assigned.
GETTING STARTED
note
Before the expansion handset is registered, the battery pack MUST be charged for
15-20 hours.
To register expansion handsets, follow the steps below:
1) Make sure the main base is in standby mode.
2) On the base, press the MENU soft key, and then select
HS Registration
.
3) On the handset, press and hold # until you will hear a beep.
4) Press the OK soft key.
5) While the handset is registering,
LCD. When
to the base. If
www.uniden.com
Registration Complete
Registration Failed
Handset Registering
will appear in the Handset
is displayed, the handset has been registered
appears, please try these steps again.
GETTING STARTED [16]
If a handset has ever
been registered to a
different base, you
must de-register the
handset before you
can register it to the
new base (see page
17).
System Reset
De-register the Handset
When you de-register a handset, the handset will also be removed from the base
index. The base must be in range and powered on before you can degister a
handset.
1) Press and hold end and # for more than 5 seconds. Select
Deregister HS
.
2) The phone will ask you to confirm the deregistration. Select
When the base information is deleted, the handset displays
MUST place the handset in base to register! Models may vary,
refer to Owners Manual for help
. Re-register the handset to the
base (see page 16).
Replacing the Base
If the base is unavailable for some reson, you can use the Replacing Base function
to de-register the handset. When you replace the base, the handset will not be
removed from the base index.
1) Press and hold end and # for more than 5 seconds. Select
Replacing Base
2) Select
Yes
.
.
3) You will hear a confirmation tone. The base information will be
deleted.
>GIKUVGT*5
4GRNCEKPI$CUG
Yes
.
>GIKUVGT*5
4GRNCEKPI$CUG
5[UVGO4GUGV
5'.'%65'.'%6
5[UVGO4GUGV
GETTING STARTED
[17] GETTING STARTED
5'.'%65'.'%6
www.uniden.com
GETTING STARTED
When the base information is deleted, the handset displays
MUST place the handset in base to register! Models may vary,
refer to Owners Manual for help
. Re-register the handset to the
base (see page 16).
Installing the Beltclip
To attach the beltclip
Insert the beltclip into the holes on each side of the handset.
Press down until it clicks.
To remove the beltclip
Pull either side of the beltclip to release the tabs from the holes.
Optional Headset Installation
Your phone may be used with an optional headset.
To use an optional headset, insert the headset plug into
the headset jack. Your phone is ready for hands-free
conversations. (Headsets may be purchased by calling
Uniden's Parts Department. See back cover page.)
4GRNCEKPIDCUG
;GU
0Q
5'.'%65'.'%6
www.uniden.com
GETTING STARTED [18]
Installing Uniden's Cordless Telephone
Customization Tool
This phone includes Uniden's Cordless Telephone Customization Tool for your
Windows PC. You can use this software application to completely configure your
phone, download pictures for wallpaper, and import contacts from Microsoft Outlook.
NOTE: Uniden's Cordless Telephone Customization Tool requires either Microsoft®,
Windows® 98SE, Windows ME, Windows 2000, Windows XP and more than 150MB
free hard drive space.
1) Insert the Cordless Telephone
Customization Tool CD into your
computer's CD-ROM drive. The installation
application should start automatically.
2) If the application doesn't start, go to the
Start menu and select Run.
3) In the window, type
d is the letter assigned to your CD-ROM
d:\autorun.exe (where
drive), and click OK.
4) Once the software is installed, connect
the USB cable to the handset and your PC
as shown.
5) Customize your Uniden cordless handset
with your personal preferences.
To PC
GETTING STARTED
For complete instructions on using Uniden's Cordless Telephone Customization Tool,
see the help file on the CD-ROM.
[19] GETTING STARTED
www.uniden.com
Using the Interface
Example of the standby mode display
•Base
* Ringer Volume Level
* This icon changes depending on ringer volume level (High, low and off)
•Handset
Battery icon
Date, Day of the week, and time
Handset banner or number of new caller ID calls received
GETTING STARTED
Day of the week and time
envelope icon
Number of new Caller ID calls received
www.uniden.com
GETTING STARTED [20]
Display Icons
ICON DESCRIPTION
Handset Base
Battery
-
icons indicate the handset battery status. This icon cycles depending on
the battery status (empty, low, medium, and full).
Ringer off icon indicates that the ringer is turned off.
-
-
[21] GETTING STARTED
Telephon e icon indicates that the line is in use.
Mute icon appears when you mute the handset or the base.
Speaker icon appears when the handset speaker phone is use.
Envelope icon appears when a new message is received.
Privacy icon appears when the Privacy Mode is turned on.
GETTING STARTED
www.uniden.com
Soft Key Functions
"Soft" keys are keys that change function during the operation of the phone. There are two soft keys on
the handset and three soft keys on the base.
The text right above the soft key indicates that key's current function. For example, when the phone is in
standby mode, pressing soft key 2 on the handset makes a selection. When the phone is in talk mode,
pressing soft key 2 brings up the options menu. Complete information on the features controlled by the
soft keys can be found under each feature.
In standby mode In talk mode
Handset
5RGCMGT5GVWR
6CNM
8QNWOG
GETTING STARTED
5'.'%6
Soft key 2 Soft key 2
Base
570#
0GY%+&
4'&+#. /'07
Soft key 1 Soft key 2 Soft key 3
www.uniden.com
126+105126+105
6CNM
4'&+#. 24+8#%;
Soft key 1 Soft key 3
GETTING STARTED [22]
Using the handset joystick
The joystick makes it easy to use your phone. The four most commonly used functions are accessible just by moving
the joystick.
Voice Mail Access
GETTING STARTED
View the
phonebook
Joystick
Redial a number
View the
Caller ID
You will also use the joystick to make menu selections.
Highlight the option you want by moving the joystick up, down, right, or left. This will move the cursor; the option
currently highlighted appears in reversed out text.
Select the highlighted option by pressing in on the center of the joystick.
To exit the MENU and return to standby, press the
end key. To go back a level in the menu,
press back/hold/intercom.
[23] GETTING STARTED
www.uniden.com
Entering text
You can use the number keypad on your
phone to enter text by referring to the
letters printed on each number key.
When you press the number key in a text
entry field, the phone displays the first
letter printed on the number key. Press
the number key twice to display the
second letter and three times to display
the third. Capital letters are displayed
first, then lower case letters, then the
number on the key.
If two letters in a row use the same
number key, enter the first letter, then
press the joystick to the right to move
the cursor to the next position to enter
the second letter.
For example, to enter Movies:
1) Press 6 once to enter M.
2) Use joystick, or the right key on the
base to move the cursor to the right.
3) Press 6 six times to enter o.
4) Press 8 six times to enter v.
5) Press 4 six times to enter i.
6) Press 3 five times to enter e.
7) Press 7 eight times to enter s.
8) Press the center of the joystick or the OK soft key on the base to end your text entry.
If you make a mistake while entering a name, use the joystick, to move the cursor to the incorrect character. Press
the DELETE soft key to erase the incorrect character, and then enter the correct character.
To delete all characters in the text entry field, press and hold the DELETE soft key.
GETTING STARTED
www.uniden.com
GETTING STARTED [24]
Main Menu Options
GETTING STARTED
On the handset, the options are DirectLink, Room Monitor, Messages, Ringer
Options, Speaker Setup, Display Options, and System Setup.
Note:
• If you do not press a key within 30 seconds, the phone will time out and exit the menu mode. When setting
the Date and Time, the time-out period is extended to two minutes.
• All of these options can be configured in the Cordless Customization Application.
Handset Main Menu Options
DirectLink
Ringer Options
Room Monitor
Speaker Setup
System Setup
On the base, the options are Room Monitor, Base Setup, Global Setup, and HS Registration.
[25] GETTING STARTED
Messages
Display Options
5RGCMGT5GVWR
5'.'%6
www.uniden.com
Main Menu Options (Handset) Main Menu Options (Base)
Main Menu
DirectLink
Room Monitor
Messages
Ringer Options
Speaker Setup
DisplayOptions
System Setup
Submenu
Ringer Volume
Ringer Tones
Rec/Edit Rings
Earpiece Volume
Speaker Volume
Audio Tone
Wall Paper
LCD Contrast
Animation Type
Language
Handset Setup
Global Setup
Auto Talk
Any Key Answer
Banner Display
Key Touch Tone
Call Privacy
Room Monitor
Unique ID
Edit Voice Mail
Day & Time
Call Waiting
Area Code
Dial Mode
Voice Mail Tone
Main Menu
Room Monitor
Base Setup
Global Setup
HS Registration
Submenu
Language
Contrast
Edit Voice Mail
Day & Time
CIDCW
Area Code
Dial Mode
Voice Mail Tone
GETTING STARTED
www.uniden.com
GETTING STARTED [26]
note
•The Dial Mode setting
is pre-configured to
support VoIP. Do not
change this setting.
•CWDX must remain off.
Do not change this
setting.
Default Settings
The default settings set from the factory match the features that most people use.
You may not need to change them. However, there are a number of options you
must set and entries you must make in memory to take full advantage of all the
phone features. The table below lists the default settings.
Function Handset Base Function Handset Base
Edit Voice Mail
Ringer Tone
Unique ID
Auto Talk
Anykey Answer
Banner
Language
LCD Contrast
None
Flicker -
On -
Off -
Off -
“ “ -
English
level 5
Key Touch Tone
Animation Screen
Room Monitor
(allow monitoring)
Day & Time
CIDCW
Area Code
Voice Mail Tone
On -
On -
On -
SUN 12:00 AM
CW on/CWDX off
None
On
Global Setup
GETTING STARTED
Global settings apply to all registered handsets and the base. If
you change something under the global menu, you change it for
handsets and the base. Only one handset or the base can change
global settings at a time, and you have to make sure the phone
is not currently being used.
[27] GETTING STARTED
5[UVGO5GVWR
GETTING STARTED
5'.'%6
www.uniden.com
Loading...