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USER GUIDE
RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962.
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Modular 3000 Series • 3024DWR • 24" Drawer Model
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USER GUIDE
u-line.com
Contents
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Intro
Safety
Safety and Warning
Disposal and Recycling
Installation
Environmental Requirements
Electrical
Cutout Dimensions
Product Dimensions
Side by Side Installation
Anti-Tip Bracket
General Installation
Integrated Grille / Plinth Dimensions
Grille / Plinth Installation
Warranty
Drawers
Operating Instructions
First Use
Control Operation
Sabbath Mode
Airflow and Product Loading
Maintenance
Cleaning
Cleaning Condenser
Extended Non-Use
Service
Troubleshooting
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USER GUIDE
u-line.com
WELCOME TO U-LINE
Congratulations on your U-Line purchase. Your product comes from a company with over five decades and three generations
of premium modular ice making, refrigeration, and wine preservation experience. U-Line continues to be the American
leader, delivering versatility and flexibility for multiple applications including residential, light commercial, outdoor and marine
use. U-Line’s complete product collection includes modular Wine Captain
Crescent Ice Makers, Glass & Solid Door Refrigerators, Drawer Models, Freezers, and Combo® Models.
U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations
and attention to even the smallest details. We are known and respected for our unwavering dedication to product design,
quality and selection. U-Line is headquartered in Milwaukee, Wisconsin and has shipped product to five continents for over
two decades and is proud to have the opportunity to ship to you.
PRODUCT INFORMATION
Looking for additional information on your product? User Guides, Quick Reference Guides, CAD Drawings, Compliance
Documentation, and Product Warranty information are all available for reference and download at u-line.com.
®
Models, Beverage Centers, Clear Ice Machines,
PROPERTY DAMAGE / INJURY CONCERNS
In the unlikely event property damage or personal injury is suspected related to a U-Line product, please take the following
steps:
1. U-Line Customer Care must be contacted immediately at +1.800.779.2547.
2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been
altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.
SERVICE INFORMATION
Answers to Customer Frequently Asked Questions are available at u-line.com under Customer Care or you may contact our
Customer Care group directly, contact information below.
GENERAL INQUIRIES
U-Line Corporation
8900 N. 55th Street
Milwaukee, Wisconsin 53223 USA
Monday - Friday 8:00 am to 4:30 pm CST
T: +1.414.354.0300
F: +1.414.354.7905
Email: sales@u-line.com
u-line.com
SERVICE & PARTS ASSISTANCE
Monday - Friday 8:00 am to 5:30 pm CST
T: +1.800.779.2547
F: +1.414.354.5696
Service Email: onlineservice@u-line.com
Parts Email: onlineparts@u-line.com
CONNECT WITH US
Designed, engineered and assembled in WI, USA
Introduction 1
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USER GUIDE
NOTICE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Safety and Warning
Please read all instructions before installing,
operating, or servicing the appliance.
Use this appliance for its intended purpose only and follow
these general precautions with those listed throughout this
guide:
SAFETY ALERT DEFINITIONS
Throughout this guide are safety items labeled with a
Danger, Warning or Caution based on the risk type:
DANGER
!
Danger means that failure to follow this safety
statement will result in severe personal injury or
death.
DANGER
!
This unit contains R600a (Isobutane) which is a
flammable hydrocarbon. It is safe for regular
use. Do not use sharp objects to expedite
defrosting. Do not service without consulting the
“R600a specifications” section included in the
User Guide. Do not damage the refrigerant
circuit.
WARNING
!
Service must be done by factory authorized
service personnel. Any parts shall be replaced
with like components. Failure to comply could
increase the risk of possible ignition due to
incorrect parts or improper service.
WARNING
!
Warning means that failure to follow this safety
statement could result in serious personal injury
or death.
CAUTION
!
Caution means that failure to follow this safety
statement may result in minor or moderate
personal injury, property or equipment damage.
Safety and Warning 1
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USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Disposal and Recycling
DANGER
!
RISK OF CHILD ENTRAPMENT. Before you throw
away your old refrigerator or freezer, take off
the doors and leave shelves in place so children
may not easily climb inside.
If the unit is being removed from service for disposal,
check and obey all federal, state and local regulations
regarding the disposal and recycling of refrigeration
appliances, and follow these steps completely:
1. Remove all consumable contents from the unit.
2. Unplug the electrical cord from its socket.
3. Remove the door(s)/drawer(s).
Disposal and Recycling 1
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USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Environmental Requirements
This model is intended for indoor/interior applications only
and is not to be used in installations that are open/
exposed to natural elements.
This unit is designed to operate between 50°F (10°C) and
100°F (38°C). Higher ambient temperatures may reduce
the unit’s ability to reach low temperatures and/or reduce
ice production on applicable models.
For best performance, keep the unit out of direct sunlight
and away from heat generating equipment.
In climates where high humidity and dew points are
present, condensation may appear on outside surfaces.
This is considered normal. The condensation will
evaporate when the humidity drops.
CAUTION
!
Damages caused by ambient temperatures of
40°F (4°C) or below are not covered by the
warranty.
Environmental Requirements 1
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USER GUIDE
NOTICE
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Electrical
WARNING
!
SHOCK HAZARD — Electrical Grounding
Required. Never attempt to repair or perform
maintenance on the unit until the electricity has
been disconnected.
Never remove the round grounding prong from
the plug and never use a two-prong grounding
adapter.
Altering, cutting or removing power cord,
removing power plug, or direct wiring can cause
serious injury, fire, loss of property and/or life,
and will void the warranty.
Never use an extension cord to connect power to
the unit.
Always keep your working area dry.
Electrical installation must observe all state and
local codes. This unit requires connection to a
grounded (three-prong), polarized receptacle
that has been placed by a qualified electrician.
The unit requires a grounded and polarized 115 VAC,
60 Hz, 15A power supply (normal household current). An
individual, properly grounded branch circuit or circuit
breaker is recommended. A GFCI (ground fault circuit
interrupter) is usually not required for fixed location
appliances and is not recommended for your unit because
it could be prone to nuisance tripping. However, be sure
to consult your local codes.
See CUTOUT DIMENSIONS for recommended receptacle
location.
Electrical 1
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USER GUIDE
4"
(102 mm)
7"
(178 mm)
33-7/8"
(860 mm)
to
34-7/8"
(886 mm)
23-3/4"
(605 mm)
Preferred location
for electrical outlet
is in adjacent
cabinet.
24"
(610 mm)
5/8"
(16 mm)
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Cutout Dimensions
PREPARE SITE
Your U-Line product has been designed exclusively for a
built-in installation. When built-in, your unit does not
require additional air space for top, sides, or rear.
However, the front grille must NOT be obstructed.
The product is designed and manufactured for seamless
integration in the specified cutout opening shown, which
requires precise measurements. The opening must be
square and plumb front to back. Although not required,
you may choose to increase the overall cutout width for
ease of installation.
The Modular 3000 Series units are engineered with a
variety of adjustment features to help ensure a seamless
installation. Adjustable doors, leveling legs and grille will
assist in fine tuning the installation.
CUTOUT DIMENSIONS
Metric measurements rounded and optimized.
All 3000 Series models fully integrate into overlay/face
frame, inset or European/frameless cabinet styles and
install seamlessly into standard 24" (610 mm) depth
cabinet base.
CAUTION
!
Unit can NOT be installed behind a closed cabinet
door.
Cutout Dimensions 1
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USER GUIDE
33-11/16" to
34-11/16"
(856 mm to
881 mm)
3-5/8" to 4-5/8"
(92 mm to 118 mm)
Not Including Handle
23-7/16" (590 mm)
23-5/8"
(600 mm)
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Product Dimensions
Product Dimensions 1
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USER GUIDE
1/4" (6 mm)
13/16" (22 mm)
4-9/16" (116 mm)
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Side-by-Side Installation
OTHER SITE REQUIREMENTS
Side-by-Side Installation
Units must operate from separate, properly grounded
electrical receptacles placed according to each unit’s
electrical specifications requirements.
Cutout width for a side-by-side installation is the total of
the widths listed under Cutout Dimensions in each unit’s
Installation Guide. Each door can be opened individually
(one at a time) without interference.
Hinge-by-Hinge Installation (Mullion)
When installing two units hinge-by-hinge, 13/16" (22 mm)
is required for integrated models. Additional space may be
needed for any knobs, pulls or handles installed.
Stainless steel models which include the standard stainless
handle will require 4-9/16" (116 mm) to allow both doors
to open to 90° at the same time.
However, to ensure unobstructed door swing (opening
both doors at the same time), 1/4" (6.4 mm) of space
needs to be maintained between the units.
Side-by-Side Installation 1
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USER GUIDE
Left Hinged Cabinet
Right Hinged Cabinet
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Anti-Tip Bracket
CAUTION
!
The anti-tip bracket must be installed to prevent
the unit from tipping when doors are fully
opened or excess weight is placed on the front of
the unit.
The anti-tip bracket has multiple mounting options.
Mounting will depend on your particular cabinet
configuration. Locate 3 #8x5/8" screws included with your
unit.
TOP MOUNT
SIDE MOUNT
Side mount position is used when you are unable to mount
the bracket to the underside of your countertop.
For ease of installation, the anti-tip bracket is pre-installed
in the top mount position.
1. Completely slide the unit into its position in the
cabinet. Be certain unit height is properly adjusted.
(See GENERAL INSTALLATION).
2. Open door completely. Make certain door clears
surrounding cabinetry.
3. Using a 3/32" (2.50 mm) drill bit, drill 3 pilot holes 5/8"
(16 mm) deep into bottom of counter top. Use the
anti-tip bracket as a template.
4. Install 3 #8x5/8" screws into the plate using a
#2 Phillips head screwdriver.
1. Remove the pre-installed anti-tip bracket from the top
mount position and align the bracket to the hinge side
of the unit as shown above.
2. Reinstall the 2 #8x5/8" screws into the plate using a
#2 Phillips head screwdriver.
3. Completely slide the unit into its position in the
cabinet. Be certain unit height is properly adjusted.
(See GENERAL INSTALLATION).
4. Open door completely. Make certain door clears
surrounding cabinetry.
5. Using a 3/32" (2.50 mm) drill bit, drill 3 pilot holes 5/8"
(16 mm) deep into cabinetry frame using the anti-tip
bracket as a template.
6. Install 3 #8x5/8" screws into the plate using a #2
Phillips head screwdriver.
Anti-Tip Bracket 1
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USER GUIDE
1
2
Rotate Clockwise to raise rear leg.
Rotate Counter-Clockwise to lower leg.
Rotate Front Legs to Adjust
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General Installation
1. Use a level to confirm
the unit is level. Level
should be placed along
top edge and side edge
as shown.
2. If the unit is not level, remove grille and adjust legs as
necessary. Use included tool to adjust the height of the
rear legs.
INSTALLATION
1. Plug in the power/electrical cord.
2. Gently push the unit into position. Be careful not to
entangle the cord.
3. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
4. Install the anti-tip bracket.
5. Remove the interior packing material and wipe out the
inside of the unit with a clean, water-dampened cloth.
3. Confirm the unit is level after each adjustment and
repeat the previous steps until the unit is level.
INSTALLATION TIP
If the room floor is higher than the floor in the cutout
opening, adjust the rear legs to achieve a total unit rear
height of 1/8" (3 mm) less than the opening’s rear height.
Shorten the unit height in the front by adjusting the front
legs. This allows the unit to be gently tipped into the
opening. Adjust the front legs to level the unit after it is
correctly positioned in the opening.
General Installation 1
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USER GUIDE
Apply Tape To Shaded Area
23-3/4"
(605 mm)
20-5/8"
(525 mm)
1-9/16"
(40 mm)
1-9/16"
(40 mm)
1" (25 mm)
3-5/16" to 4-5/16"
(84 mm to 110 mm)
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Integrated Grille - Plinth
Dimensions
PREPARE AND INSTALL INTEGRATED GRILLE
(PLINTH STRIP/BASE FASCIA)
1. Use the dimensions provided in the diagram to cut and
shape your integrated grille (plinth strip/base fascia)
panel. Recommended panel thickness is between 1/4"
(6 mm) and 3/8" (9 mm). Height will vary from 3-5/16"
(84 mm) to 4-5/16" (110 mm) based on your grille
(plinth strip/base fascia) height.
2. Finish or stain your grille (plinth strip/base fascia)
panel to match your surrounding furniture. Finish
front, back and edges to prevent warping. Carefully
follow the manufacturer’s recommendations for finish
application and cure times.
3. Apply double sided tape to the backside of the
integrated grill (plinth strip/base fascia). Use the
diagram below for reference. U-Line recommends
3M
™ VHB™ tape, a high strength bonding tape.
INTEGRATED GRILLE (PLINTH STRIP/BASE
FASCIA) DIMENSIONS
4. Remove backing paper from double sided tape.
5. Carefully align grille (plinth strip/base fascia) over
integrated panel and press into position.
Integrated Grille - Plinth Dimensions 1
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USER GUIDE
Grille Mounting
Screws
Grille Rail
Grille
Skirt
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Grille - Plinth Installation
REMOVING AND INSTALLING GRILLE
(PLINTH STRIP/BASE FASCIA)
WARNING
!
Disconnect electrical current to the unit before
removing the grille (plinth strip/base fascia).
When using the unit, the grille (plinth strip/base
fascia) must be installed.
Edges of sheet metal may be sharp.
Removing the grille
(plinth strip/base fascia)
1. Disconnect electrical current to unit.
2. Using the included 7/64" Allen wrench, loosen (but do
not remove) both grille (plinth strip/base fascia) lock
screws. See below.
Installing the grille
(plinth strip/base fascia)
1. Align slots in
screw heads in base of unit
2. Push grille (plinth strip/base fascia) rails towards the
center of the unit and set rails over screw head.
3. Slide grille (plinth strip/base fascia) into position. Using
included 7/64" Allen wrench tighten grille (plinth strip/
base fascia) lock screws.
ADJUSTING GRILLE
(PLINTH STRIP/BASE FASCIA)
The
grille (plinth strip/base fascia
vertical plane adjustment and can also be adjusted on its
horizontal plane as well. To adjust your
base fascia
the instructions below.
grille (plinth strip/base fascia)
) has an automatic
) to match your surrounding furniture, follow
rail with
grille (plinth strip/
3. Gently pull grille (plinth strip/base fascia) away from
unit until it stops.
4. Push grille (plinth strip/base fascia) rails towards the
center of the unit to lift rails off lock screws.
5. Pull grille (plinth strip/base fascia) free from unit.
1. Loosen, but do not remove, the lock screws on the
inside of the
screws are located on the inside of each
strip/base fascia)
2. The grille (plinth strip/base fascia) can be extended
horizontally by pulling out a maximum of 1-1/2"
(38 mm). Do not exceed 1-1/2" (38 mm). Secure the
lock screws after adjusting.
3. The grille (plinth strip/base fascia) skirt may be
manually adjusted to the height of your floor. Simply
raise or lower the skirt as needed.
grille (plinth strip/base fascia)
rail.
Grille - Plinth Installation 1
rails. Lock
grille (plinth
Page 15
USER GUIDE
NOTICE
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Drawers
CHECKING DRAWER ALIGNMENT
The unit’s drawers are aligned at the factory before
shipment. However, their alignment could have been
disturbed during shipment or during overlay panel
installation. Check each drawer to confirm that it is
aligned:
DRAWER REMOVAL
1. Confirm that the unit is unplugged from wall outlet.
2. Unplug the drawer’s
connection wiring (top
drawer only).
3. Remove the mounting
screws.
4. Pull the drawer completely out of the unit.
CAUTION
!
Use care when handling the drawer. Drawer
edges, drawer rail and the unit’s slide may be
sharp.
•
Side-to-Side — When viewed from the top, the
drawer front should be square with the sides of the
cabinet.
•
Front-to-Back — When viewed from the side, the
drawer front should be straight with the cabinet’s sides,
not cocked forward or back.
•
Top-to-Bottom — When viewed from the front, the
drawer should be level horizontally.
ADJUSTING DRAWER ALIGNMENT
WARNING
!
SHOCK HAZARD — The unit must be unplugged
from the wall outlet during drawer removal,
adjustment and re-installation.
Drawer adjustments are made by moving the
slide that carries the drawer’s rail. Minor
adjustments may be made by loosening one of
the slide’s mounting screws, adjusting the slide
and retightening the screw. Severe adjustments
may be made by removing the slides’ mounting
screws, drilling new mounting holes and
remounting the slide.
Drawers 1
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USER GUIDE
Top View of Unit
Not Aligned Side-to-Side
Push Slide
Backward
Loosen
Mounting Screws
Mark and Drill New
Mounting Holes
Push Slide
Not Aligned Front-to-Back
Side View of Unit
Screws Should
Be Loose
Level the Slide
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SIDE-TO-SIDE ADJUSTMENT
The drawer will need a Side-
to-Side Adjustment if, when
viewed from the top, the
drawer front is not square with
the sides of the cabinet. This
is caused by one of the slides
being mounted too far forward
on the unit’s liner.
Minor Adjustment:
Note: The mounting holes on
the slide are slightly larger
than the screws’ diameter.
1. Loosen the slide’s
mounting screws.
2. Push the slide backward.
FRONT-TO-BACK ADJUSTMENT
The drawer will need a Front-
to-Back Adjustment if, when
viewed from the side, the
drawer front is cocked
forward or back. This is
caused by the front slide
mountings not being level
with the rear slide mountings.
Minor Adjustment:
Note: The mounting holes on
the slide are slightly larger
than the screws’ diameter.
1. Loosen one slide’s
mounting screws.
3. Retighten the screws.
Severe Adjustment:
Note: The slides have extra
mounting holes that may be
used.
1. Remove the slide’s
mounting screws.
2. Reposition the slide so it
is the same distance
from the front of the liner as the other slide. Measure
to confirm.
3. Mark new drilling holes using different sets of mounting
holes on the slide.
Note: Front location holes are shown. Corresponding rear
holes will also need to be marked.
2. Level the slide.
3. Retighten the screws.
4. Repeat procedure for the other slide.
Backward
4. Drill all the new holes with a #30 drill bit.
5. Remount the slide.
Drawers 2
Page 17
USER GUIDE
Mark and Drill New
Mounting Holes
Level the Slide
Not Aligned Left-to-Right
Top View of UnitFront View of Unit
Not Aligned
Top-to-Bottom
Push Slide
Upward or
Downward
Loosen
Mounting Screws
Mounting Holes
Push Slide
Upward or
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Severe Adjustment:
Note: The slides have extra
mounting holes that may be
used.
1. Loosen one slide’s rear
mounting screws.
2. Remove the slide’s front
mounting screws.
3. Reposition the slide so it is level.
4. Mark new front drilling holes using a different set of
mounting holes on the slide.
5. Drill the new holes with a #30 drill bit.
6. Remount the slide.
Minor Adjustment:
Note: The mounting holes on the slide are slightly larger
than the screws’ diameter.
1. Loosen one slide’s
mounting screws.
2. Push the slide upward or
downward to match the
position of the other slide.
3. Retighten the screws.
4. Repeat the procedure with the other slide if necessary.
Severe Adjustment:
Note: The slides have extra mounting holes that may be
used.
1. Remove one slide’s
Mark and Drill New
mounting screws.
7. Repeat procedure for the other slide.
TOP-TO-BOTTOM (AND LEFT-TO-RIGHT)
ADJUSTMENT
The drawer will need a Top-to-Bottom Adjustment if, when
viewed from the front, the drawer is not level horizontally.
Viewed from the top, one side will protrude. This is caused
by one of the slides being mounted higher than the other
slide on the unit’s liner.
2. Reposition the slide so it is
the same distance from
the bottom of the liner as
the other slide. Measure to
confirm.
Downward
3. Mark new drilling holes using different sets of mounting
holes on the slide.
Note: Front location holes are shown. Corresponding rear
holes will also need to be marked.
4. Drill all the new holes with a #30 drill bit.
5. Remount the slide.
Drawers 3
Page 18
USER GUIDE
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RE-INSTALLATION OF DRAWER
CAUTION
!
Use care when handling the drawer. Drawer
edges, drawer rail and the unit’s slide may be
sharp.
1. Set the drawer’s rails onto the slides.
2. Re-install the rails’ mounting screws.
3. Plug in the drawer’s connection wiring (top drawer
only).
Drawers 4
Page 19
USER GUIDE
NOTICE
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First Use
All U-Line controls are preset at the factory. Initial startup
requires no adjustments.
U-Line recommends allowing the unit to run
overnight before loading with product.
When plugged in, the unit will begin operating under the
factory default setting. Follow the on screen prompt for
language selection and temperature units.
To turn the unit off, press and hold for 5 seconds and
release. The display will show a countdown to switching the
unit off.
To power your unit on, simply press and the unit will
immediately switch on.
First Use 1
Page 20
USER GUIDE
SelectZone Indicator
Down
Can be displayed in Celsius
Power
Root
5O°F
Deli
36°F
or
or
or
or
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Control Operation
Your unit is equipped with two zones. Each zone can be set to a different mode.
Up
Zone ToggleZone Indicator
U-Select Lighting
CONTROL FUNCTION GUIDE
FUNCTION COMMAND DISPLAY/OPTIONS
OFF Press and hold Display will count down from 5 to off.
ON Press and release Unit will come on immediately.
Adjust mode
Adjust temperature
Press to select zone. Press and
release to scroll through the modes.
Press to select zone. Press to
select mode. Press to set
temperature.
Modes available in table below. Press to
confirm mode or wait 5 seconds.
Press to confirm temperature or wait
5seconds.
Adjust lighting Press to adjust lighting
Light ON/OFF with door Press to have light ON/OFF with door
Customer menu Press and hold or 5 seconds Press to scroll through menu.
Mode Set Point
°F (°C)
Beverage/Drinks 38 (3) 34 - 65 (1 - 18)
Market/Fresh 38 (3) 34 - 40 (1 - 4)
Root 50 (10) 45 - 55 (7 - 12)
Pantry 42 (5) 34 - 70 (1 - 21)
Deli 36 (2) 34 - 40 (1 - 4)
Temperature Range
°F (°C)
Press to select zone. Press to set
low, medium or high.
Press and release to scroll through timer
settings. Both zones will default to the same timer
setting.
Control Operation 1
Page 21
USER GUIDE
ROOT ROOT
4499 FF 5500 FF
OO OO
Up
Display
Zone Toggle
Select
Down
U-Select Lighting
Power
Can be displayed in Celsius
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U-SELECT® CONTROL
Digital Display
The 3000 Series units are controlled by a feature rich,
advanced OLED display control unit. The control panel
allows adjustment to temperature set point, access to
Energy Saver Mode, internal temperature readings, and
many other features.
Zone Control
Your model has a single control module for both zones.
Each side of the control refers to a specific zone.
Adjusting Temperature Settings
Food Storage Chart
Mode Food Types
Deli Meats, Fish, Cheeses, Dairy, Butter, Garlic,
Oils, Nuts, Condiments
Market/Fresh Fruits, Vegetables, Berries, Lettuce
Pantry Dry Goods, Breads, Baking Items, Spices,
Seasonings
Root Root Vegetables, Potatoes, Onions, Lemon,
Lime, Melon, Peppers, Beans, Cucumber, Cut
Vegetables
Each zone may have its own mode and set point.
Available Mode Settings will vary with model.
1. In order to adjust temperatures, you must first select a
zone to adjust. To select, press . The left side Mode
Setting will flash. Pressing again will select the right
side and the right side Mode Setting will flash.
2. Pressing will cycle through the available modes for
your model. Reference the Mode Settings Chart for
each Setting’s default set point and range.
Each zone has a series of Mode Settings with a default
value for each setting. Each Mode Setting can be further
customized by fine tuning the temperature set point. See
the chart below for a description of each mode and mode
temperature ranges. Mode selection will vary by model.
Mode Settings Chart
Setting Default °F (°C) Range °F (°C)
Beverage/Drinks 38 (3) 34 - 65 (1 - 18)
Market/Fresh 38 (3) 34 - 40 (1 - 4)
Root 50 (10) 45 - 55 (7 - 12)
Pantry 42 (5) 34 - 70 (1 - 21)
Deli 36 (2) 34 - 40 (1 - 4)
Many food types have an optimum storage temperature.
Storing your food properly will help maintain its freshness
and flavor. The Food Storage Chart contains food types
and their respective optimum storage temperatures.
3. Once your have selected your desired mode the default
set temperature will display. You may further fine tune
the temperature by pressing or .
Quick Chill
CAUTION
!
A number of zones include a quick chill feature.
Quick chill is designed to quickly pull warm
beverages and foods down to optimum storage
temperature. It is important to only initiate
quick chill modes when the unit has been fully
loaded with warm product. Failure to follow this
notice could result in food or beverages that are
cooled to a point below optimum or frozen.
Control Operation 2
Page 22
USER GUIDE
Up
Zone Indicator Zone Indicator
Zone Toggle
Select
Down
U-Select Lighting
Power
3036 Model Display Shown
U-SELECT LIGHTING
ON WITH DOOR
LIGHTING
HIGH
LEVEL
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The following table lists modes which include the quick
chill feature and the time which quick chill will run.
Mode Run Time
Beverage/Drinks 4 Hours
Market/Fresh 4 Hours
Root 1 Hour
Pantry 4 Hours
Deli 5 Hours
To initiate quick chill:
1. Press
to select the desired zone, left or right.
2. Press to select the desired mode setting.
3. Press until the temperature set point reads “Quick”.
INTERIOR LIGHTING
Your U-Line 3000 Series unit uses a state of the art LED
lighting system.
1. To begin, press to enter the lighting menu.
2. The unit initially defaults to control the lighting in both
zones simultaneously. To select a single zone press
. Notice the arrows on top of the display changing
state. Pressing once will select the left side zone,
pressing it again will select the right side zone,
pressing it a third time will select both zones.
The quick chill feature will then begin for the period of
time dictated by the mode type. To cancel quick chill,
simply select a set point other then “quick”.
NOTE: There may be a delay before quick chill is
activated. If the opposite zone is currently in a cooling
cycle while quick chill is selected, the cooling cycle on the
opposite zone will first be completed.
NOTE: Please note, that when quick chill is activated, the
zone opposite the active quick chill zone will not return to
a cooling cycle until quick chill is complete. If storing
product in the opposite zone it is important to limit the
number of times the door is opened in the zone not
currently under quick chill.
3. Press or to cycle through each available
brightness setting (Low, Medium or High).
4. Press to cycle through each available timer setting.
Selections include “On With Door”, “On 3 Hours”, “On 6
Hours”, or “On 24 Hours”.
5. To exit, press or simply wait for the menu to time
out.
Control Operation 3
Page 23
USER GUIDE
Up
Select
Down
WELCOME TO THE
CUSTOMER MENU. USE
UP/DOWN ARROWS TO
SCROLL SETTINGS.
Up
Select
Down
RETURN TO MENU
ACTUAL TEMPS
BIN TEMP = 1.6
COND TEMP = 45.5
Can be displayed in Celsius
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ERROR NOTIFICATION
The 3000 model series continuously monitors a series of
inputs and parameters to ensure proper and efficient
operation of your unit. Should the system detect a fault,
an error notification will be displayed on the user
interface. See below for a list of errors.
NOTE: Singe zone models will not use (L) left or (R) right
zone indicators in error notification.
ID Description Solution
No Comm Unit lost
(L) (R) Zone T
Open
Amb Thrm
Open
(L) (R) Zone T
Short
Amb Thrm
Short
(L) (R) Temp Hi
6H+
(L) (R) Temp Hi
12H+
(L) (R) Temp Lo
6H+
(L) (R) Temp Lo
12H+
(L) (R) Door
Open 5M
communication to
the display.
Left or right zone
thermistor circuit
open.
Ambient thermistor
circuit open.
Left or right zone
thermistor circuit
shorted.
Ambient thermistor
circuit shorted.
Left or right zone
temperature +10°
over set point for
over 6 hours.
Left or right zone
temperature +10°
over set point for
over 12 hours.
Left or right zone
temperature
-10° under set point
for over 6 hours.
Left or right zone
temperature
-10° under set point
for over 12 hours.
Left or right door
switch open for more
then 5 minutes.
Disconnect and
reconnect power to
unit. Contact
Customer Care if
persistent.
Contact Customer
Care.
Contact Customer
Care.
Contact Customer
Care.
Contact Customer
Care.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
3000 SERIES - CUSTOMER MENU
6. To access the Customer Menu hold for 5 seconds.
7. Press or to scroll through available selections.
8. Press to enter selected sub-menu.
9. To exit Customer Menu, press to scroll to the
bottom of the display and press to select “Exit”.
Actual Temps
The Actual Temps option displays the actual temperature
of each zone, evaporator, as well as ambient
temperature.
1. To view actual temperature, press and select
“Actual Temps” fro m the Customer Menu.
CUSTOMER MENU
The 3000 Series of U-Line undercounter refrigeration
appliances contain a feature rich customer menu. The
Customer Menu allows access to a series of advanced
features including Energy Saver Mode, Sabbath Mode,
actual temperature readings as well a method to restore
factory defaults.
2. Press or to scroll through available information.
3. To return to the Customer Menu, press and select
“Return to Menu”.
Control Operation 4
Page 24
USER GUIDE
Up
Select
Down
Energy Saver Mode
Indicator
ROOT
50° F
DELI
36° F
Can be displayed in Celsius
Up
Select
Down
RETURN TO MENU
LANGUAGES
ENGLISH
Up
Select
Down
RETURN TO MENU
SOUND LEVEL
HIGH
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Energy Saver Mode
Energy Saver mode reduces overall energy consumption
by altering user set point, differential, lighting and tone
settings. When in Energy Saver mode a small leaf icon will
be displayed on the main screen.
1. To enter Energy Saver Mode, first select Energy Saver
from the Customer Menu.
2. Press to select “Off” in the menu.
3. Press .
Languages
The U-Line 3000 Series of models supports a number of
display languages including English, Spanish, French,
German, Dutch, and Italian.
1. To change display language select Languages from the
Customer Menu.
2. Press to select “English”.
3. Press . “English” will begin to flash.
4. Press or to change the selection from Off to On.
5. Press to confirm your selection.
6. To return to the Customer Menu, press and select
“Return to Menu”.
7. To cancel Energy Saver Mode simply return to the
Customer Menu, select Energy Saver and change “On”
to “Off”.
4. Press or to cycle through the available
languages.
5.
Press to confirm your choice.
Sound Level
Audible alarms and alert tones support four different
Sound Level settings, High, Medium, Low, and Off.
To select a new sound level, enter the Sound Level Menu
from the Customer Menu.
1. Press
to select the current sound level.
Control Operation 5
Page 25
USER GUIDE
Up
Select
Down
RETURN TO MENU
FARENHEIT/CELSIUS
DEGREES = °F
Up
Select
Down
RETURN TO MENU
FACTORY DEFAULT
RESTORE?
Up
Select
Down
RETURN TO MENU
Help
Model 3018WC
1-800-779-2547
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2. Press . The current setting will begin to flash.
3. Press or to select a different level.
4. Press to confirm your choice.
Fahrenheit/Celsius
Temperature and set point information can be displayed in
either Fahrenheit or Celsius.
To change from Fahrenheit to Celsius enter the
Fahrenheit / Celsius menu from within the Customer
Menu.
To access Factory Default:
1. Press to select “Factory Default”.
2. Press .
To restore settings to their factory default:
3. Press to select “Restore?” and press .
4. “Restore?” will change to “Restoring...” while settings
are restored. When restoration is complete,
“Restoring...” will return to “Restore?”.
To exit Factory Default, press to select “Return to
Menu” and press to confirm.
Help
1. Press to select “Degrees”.
2. Press . The selection will begin to flash.
3. Press or to select between °F (Fahrenheit) or °C
(Celsius).
4. Press to confirm your choice.
Factory Default
Factory Default will restore all settings to their factory
default.
To access the Help Menu, select “Help” from the Customer
Menu. Press or to scroll through available
information. The Help screen displays the following:
•Model.
• U-Line contact information.
•Software version.
• Serial Number.
To exit the Help Menu, press to select “Return to
Menu” and press to confirm.
Control Operation 6
Page 26
USER GUIDE
Up
Select
Down
RETURN TO MENU
SABBATH MODE
OFF?
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L
Sabbath Mode
This unit offers a Sabbath mode for users who require this
functionality during Sabbaths. Sabbath mode disables
system responses to user initiated activities and all
external functions, including lighting, display and audible
alarms. The unit will still maintain internal temperatures
and set points.
To enable Sabbath Mode:
7. Press or to change “Off” to “On”.
8. Press to confirm your selection.
The Display will fade out as the unit enters Sabbath Mode.
Sabbath
Mode remains active until is quickly pressed and
released.
1. Open the unit’s door to activate the display.
2. To access the Customer Menu, hold for 5 seconds.
3. Press or to scroll through available selections.
4. Select Sabbath Mode from the Customer Menu by
pressing .
5. Press to select “Off”.
6. Press . “Off” will begin to flash.
Sabbath Mode 1
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USER GUIDE
NOTICE
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Airflow and Product Loading
The unit requires proper airflow to perform at its
highest efficiency. Do not block the front grille,
or the unit will not perform as expected. Do not
install the unit behind a door. When loading your
unit, leave space between the evaporator and
product loaded. Anything in direct contact with
the evaporator is subject to freezing.
When properly loaded, your U-Line unit will store up to
142 (12 oz. [330 ml]) cans or 90 (12 oz. [330 ml]) bottles.
Airflow and Product Loading 1
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Cleaning
EXTERIOR CLEANING
Stainless Models
Stainless door panels and handles can discolor when
exposed to chlorine gas, pool chemicals, saltwater or
cleaners with bleach.
Keep your stainless unit looking new by cleaning with a
good quality all-in-one stainless steel cleaner and polish
monthly. For best results use Claire
Polish and Cleaner. Comparable products are acceptable.
Frequent cleaning will remove surface contamination that
could lead to rust. Some installations may require cleaning
weekly.
Do not clean with steel wool pads.
Do not use stainless steel cleaners or polishes on
any glass surfaces.
Clean any glass surfaces with a non-chlorine glass
cleaner.
®
Stainless Steel
Integrated Models
To clean integrated panels, use household cleaner per the
cabinet manufacturer’s recommendation.
INTERIOR CLEANING
Disconnect power to the unit.
Clean the interior and all removed components using a
mild nonabrasive detergent and warm water solution
applied with a soft sponge or non-abrasive cloth.
Rinse the interior using a soft sponge and clean water.
Do not use any solvent-based or abrasive
cleaners. These types of cleaners may transfer taste to
the interior products and damage or discolor the lining.
DEFROSTING
Under normal conditions this unit does not require manual
defrosting. Minor frost on the rear wall or visible through
the evaporator plate vents is normal and will melt during
each off cycle.
Do not use cleaners not specifically intended for
stainless steel on stainless steel surfaces (this
includes glass, tile and counter cleaners).
If any surface discoloring or rusting appears, clean it
quickly with Bon-Ami
and a nonabrasive cloth. Always clean with the grain.
Always finish with Claire
Cleaner or comparable product to prevent further
problems.
Using abrasive pads such as Scotchbrite™ will
cause the graining in the stainless steel to
become blurred.
Rust not cleaned up promptly can penetrate the
surface of the stainless steel and complete
removal of the rust may not be possible.
®
or Barkeepers Friend Cleanser®
®
Stainless Steel Polish and
If there is excessive build-up of 1/4" (6 mm) or more,
manually defrost the unit.
Ensure the door is closing and sealing properly.
High ambient temperature and excessive humidity can
also produce frost.
CAUTION
!
DO NOT use an ice pick or other sharp
instrument to help speed up defrosting. These
instruments can puncture the inner lining or
damage the cooling unit. DO NOT use any type of
heater to defrost. Using a heater to speed up
defrosting can cause personal injury and
damage to the inner lining.
Cleaning 1
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USER GUIDE
NOTICE
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The drain pan was not designed to capture the
water created when manually defrosting. To
prevent water from overflowing the drain pan
and possibly damaging water sensitive flooring,
the unit must be removed from cabinetry.
To defrost:
1. Disconnect power to the unit.
2. Remove all products from the interior.
3. Prop the door in an open position (2 in. [50 mm]
minimum).
4. Allow the frost to melt naturally.
5. After the frost melts completely clean the interior and
all removed components. (See INTERIOR CLEANING).
6. When the interior is dry, reconnect power and turn unit
on.
Cleaning 2
Page 30
USER GUIDE
NOTICE
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Cleaning Condenser
INTERVAL - EVERY SIX MONTHS
To maintain operational efficiency, keep the front grille
(plinth strip/base fascia) free of dust and lint, and clean
the condenser when necessary. Depending on
environmental conditions, more or less frequent cleaning
may be necessary.
WARNING
!
Disconnect electric current to the unit before
cleaning the condenser.
DO NOT use any type of cleaner on the
condenser unit. Condenser may be cleaned using
a vacuum, soft brush or compressed air.
1. Remove the grille (plinth strip/base fascia). (See
GRILLE-PLINTH INSTALLATION).
2. Clean the condenser coil using a soft brush or vacuum
cleaner.
3. Install the grille (plinth strip/base fascia).
Cleaning Condenser 1
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USER GUIDE
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Extended Non-Use
VACATION/HOLIDAY, PROLONGED SHUTDOWN
The following steps are recommended for periods of
extended non-use:
1. Remove all consumable content from the unit.
2. Disconnect the power cord from its outlet/socket and
leave it disconnected until the unit is returned to
service.
3. If ice is on the evaporator, allow ice to thaw naturally.
4. Clean and dry the interior of the unit. Ensure all water
has been removed from the unit.
5. The door must remain open to prevent formation of
mold and mildew. Open door a minimum of 2"
(50 mm) to provide the necessary ventilation.
WINTERIZATION
If the unit will be exposed to temperatures of 40°F (5°C)
or less, the steps above must be followed.
For questions regarding winterization, please
call U-Line at +1.800.779.2547.
CAUTION
!
Damage caused by freezing temperatures is not
covered by the warranty.
Extended Non-Use 1
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USER GUIDE
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Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your U-Line product is malfunctioning, read
the CONTROL OPERATION section to clearly understand
the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and
possible causes and remedies. Most often, this will resolve
the problem without the need to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or
your product needs service, contact U-Line Corporation
directly at +1.800.779.2547.
When you call, you will need your product Model and
Serial Numbers. This information appears on the Model
and Serial number plate located on the upper right or rear
wall of the interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
TROUBLESHOOTING GUIDE
DANGER
!
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
Light Remains
on When Door
Is Closed.
Unit Develops
Frost on
Internal
Surfaces.
Unit Develops
Condensation
on External
Surfaces.
Product Is
Freezing.
Turn off light switch if equipped.
Check reed switch.
Frost on the rear wall is normal and will melt
during each off cycle.
If there is excessive build-up of 1/4" or more,
manually defrost the unit.
Ensure the door is closing and sealing
properly.
High ambient temperature and excessive
humidity can also produce frost.
The unit is exposed to excessive humidity.
Moisture will dissipate as humidity levels
decrease.
Because product in contact with the rear wall
may freeze, ensure no product is touching the
rear wall.
Adjust the temperature to a warmer set point.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
Troubleshooting 1
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USER GUIDE
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Problem Possible Cause and Remedy
Product is Not
Cold Enough.
Air temperature does not indicate product
temperature. See CHECKING PRODUCT
TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive
ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing
properly.
Ensure the interior light has not remained on
too long.
Ensure nothing is blocking the front grille,
found at the bottom of the unit.
Ensure the condenser coil is clean and free of
any dirt or lint build-up.
CHECKING PRODUCT TEMPERATURE
Causes which affect the internal temperatures of
the cabinet include:
• Temperature setting.
• Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
• The number of door openings and the time the door is
open.
• The time the internal light is illuminated. (This mainly
affects product on the top rack or shelf.)
• Obstruction of front grille or condenser.
To check the actual product temperature in the
unit:
1. Partially fill a plastic (nonbreakable) bottle with water.
2. Insert an accurate thermometer.
3. Tighten the bottle cap securely.
4. Place the bottle in the desired area for 24 hours.
5. Avoid opening the unit during the testing period.
6. After 24 hours, check the temperature of the water. If
required, adjust the temperature control in a small
increment (see CONTROL OPERATION).
Troubleshooting 2
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USER GUIDE
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U-Line Corporation | Limited Warranty
1. U-Line Corporation (“U-Line”) warrants each U-Line
product to be free from defects in materials and
workmanship for a period of one year (two years on
Modular 3000 Series) from the date of installation. U-
Line further warrants the sealed system (consisting of
the compressor, condenser, evaporator, hot gas
bypass valve, dryer, and connecting tube) in each U-
Line product to be free from defects in materials and
workmanship for a period of five years from the date of
installation.
2. During the initial one year warranty period (two years
on Modular 3000 Series) for all U-Line products U-Line
shall: (1) repair any product or replace any part of a
product; and (2) for all Marine, RV and Domestic U-
Line products sold and serviced in the United States
(including Alaska and Hawaii) and Canada, U-Line shall
be responsible for the labor costs performed by a U-
Line authorized service company, incurred in
connection with the replacement of any defective part.
During years two through five of the warranty period
for the sealed system, U-Line shall: (1) at U-Line’s
option repair or replace any part of the sealed system;
and (2) for all Marine, RV and Domestic U-Line
products sold and serviced in the United States
(including Alaska and Hawaii) and Canada, U-Line shall
be responsible for the labor costs incurred in
connection with the replacement of any defective part
of the sealed system. All other charges, including
transportation charges for replacements under this
warranty and labor costs not specifically covered by
this warranty, shall be the responsibility of the
purchaser. This warranty extends only to the original
purchaser of the U-Line product. The Product
Registration Card included with the product should be
promptly completed by you and mailed back to U-Line
or you can register on-line at www.u-line.com
.
4. The following conditions are excluded from this limited
warranty: use of cleaners other than the recommended
stainless steel cleaners and U-Line Clear Ice Maker
cleaner; installation charges; damages caused by
disasters or acts of God, such as fire, floods, wind and
lightning; damages incurred or resulting from shipping,
improper installation, unauthorized modification, or
misuse/abuse of the product; customer education
calls; food loss and spoilage; door and water level
adjustments (except during the first 30 days from the
date of installation); defrosting the product; adjusting
the controls; door reversal; and cleaning the
condenser.
5. U-Line products are designed to operate in ambient
temperatures between 50°F and 100°F unless
otherwise noted in the product manual. Exposure to
temperatures outside this range may cause
degradation of performance and issues such as lower
ice production or spoiled contents are not covered
under the terms of this warranty as a result of that
exposure. U-Line product may not be subjected to
temperatures below 40°F without following the
winterization and vacation shutdown procedures in
your product manual.
6. U-Line’s Outdoor Limited Warranty, set forth in this
Paragraph 6, shall apply to U-Line models deemed
suitable for outdoor use by Underwriters Laboratory
(“UL”) as noted in the U-Line Product Catalog, U-Line’s
website and/or on the serial tag located inside the
product. Outdoor product may come into contact with
rain by virtue of outdoor use. Exposure to other
sources of water shall also cause this warranty to be
void, including flooding of the area in proximity of the
unit greater than 1/8" deep in water, hurricanes,
splashing of pool water, or directing a spray from a
hose or similar device into and around the unit.
3. The warranty listed above does not apply to floor
display models. The warranty for these models shall be
one year from the date of installation. This one-year
warranty does not apply to cosmetic damages; proof of
purchase may be required.
7. If a product defect is discovered during the applicable
warranty period, you must promptly notify U-Line at 1-
800-779-2547 or the dealer from whom you purchased
the product. In no event shall such notification be
received later than 30 days after the expiration of the
applicable warranty period. U-Line may require that
Warranty 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
defective parts be returned, at your expense, to U-
Line’s factory in Milwaukee, Wisconsin, for inspection.
Any action by you for breach of warranty must be
commenced within one year after the applicable
warranty period.
8. THIS LIMITED WARRANTY IS IN LIEU OF ANY AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH
ARE DISCLAIMED. U-Line’s sole liability and your
exclusive remedy under this warranty are set forth in
the paragraphs above. U-Line shall have no liability
whatsoever for any incidental, consequential or special
damages arising from the sale, use or installation of
the product or from any other cause whatsoever
whether based on warranty (express or implied) or
otherwise based on contract, tort or any other theory
of liability.
9. Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations may not apply to you. This warranty gives
you specific legal rights, and you may also have other
rights which vary from state to state.
10.Copyright © 2014 U-Line Corporation. All Rights
Reserved. | Publication Number 30379 | 03/2016 Rev. I
Warranty 2
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