Ubiquiti UAP-NANOHD-3-US, UAP-NANOHD-5-US, UAP-NANOHD-US Quick Start Guide

Compact 802.11ac Wave 2
Enterprise Access Point

Model: UAP-nanoHD

Introduction

Thank you for purchasing the Ubiquiti Networks® UniFi®

802.11ac Wave 2 Enterprise Access Point. This Quick Start
Guide is designed to guide you through installation and
includes warranty terms.

IMPORTANT:

Controller

www.ubnt.com/download/unifi

Package Contents

The UAP-nanoHD requires the UniFi

v5.7 or higher, available at:

UniFi nanoHD AP Mounting Bracket Ceiling Backing

Flat Head Screws

(Qty. 4)

Gigabit PoE* (48V, 0.5A)

* Included only in the single-pack of the UAP-nanoHD

TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional
installer’s responsibility to follow local country regulations, including operation within legal
frequency channels, output power, indoor cabling requirements, and Dynamic Frequency
Selection (DFS) requirements.

Keps Nuts

(Qty. 4)

with Mount Bracket

Plate

Screw Anchors

Power Cord*

(Qty. 4)

Screws
(Qty. 4)

Installation Requirements

• CAT5 cable

• Phillips screwdriver

• Drill and drill bit (6 mm for wall-mounting or 3 mm for
ceiling-mounting)

• Optional: Drywall or keyhole saw (to cut 18 mm hole for
Ethernet cable feed)

System Requirements

• Microsoft Windows 7/8/10, MacOSX, or Linux

• Java Runtime Environment 1.8 (or above)

• Web Browser: Google Chrome (Other browsers may have
limited functionality.)

• UniFi Controller software v5.7 or higher (available at:
www.ubnt.com/download/unifi)

Network Topology Requirements

UAP-AC-M-PRO

(UniFi Controller)

Good

Fair

Poor

Great

Network:

Switches12Gateway

Ulizaon

18%

Internet

Capacity

43%

Clients

412

Guests

113

IoT

45

Everything is

great

My Dashboard

Edit Widgets

-24hrs

-24hrs

Max

980

Min

0

Now

Now

Throughput

Latency

ISP Load:

Great

-24hrs

Max

0

Now

Airme

-24hrs

High

Low

Now

Retry Rate

Great

Wi-Fi Load:

225.2 Mbps

125.2 Mbps

1

Wi-Fi Traffic Distribuon

3661140444852566064100

104

108

112

116

120

124

128

132

136

140

149

153

157

161

165

5 GHz

2.4 GHz

Access Points

20

Last 24 Hrs

Most Acve APs

Office

Back Room

Storage

Roof

Hallway We ...

91 GB

86 GB

53 GB

48 GB

45 GB

Top 5 Applicaons

YouTube

35 Clients

Instagram

19 Clients

Squarespace

17 Clients

Google

12 Clients

Facebook

20 Clients

Top Interference

Hallway We ...

Roof

Storage

51%

45%

44%

Top CPU Usage

Office

Back Room

Home

51%

45%

43%

Most Acve Clients

Wi-Fi Key Metrics

91 Clients

iPhone

87 Clients

Android

45 Clients

MacBook

35 Clients

PC Laptop

12 Clients

iPad

Top Memory Usage

Client Frequency Distribuon

Device Distribuon

HD-Kitchen

HD-Conference

Storage

Roof

Hallway We ...

56.9%

35.6%

34%

28%

24%

Longest Client Upme

Wi-Fi Summary

Roung Ulizaon

Switch Summary

iPad-1

APs Online

Gateway - USG Main

Controller - Office CK

Controller - Office 2 CK

25% CPU Ulizaon

50% CPU Ulizaon

33% CPU Ulizaon

Online

MBP-2

Clients

iPad-2

Ulizaon

Clients

Port Ulizaon

8d 4h 0m3224

2d 8h 30m

1,324

2d 5h 15m

64%

1,324

32%

Port Usage

VPN Name

Status

Users

Guests

Purpose

Average Data

Port 1- GB

VPN-LA-PDX

212Corporate

320 GB

Port 2- GB POE+

VPN-LA-PDX2

60VLAN Only

11 GB

Port 3- 10 GB

Remote-Office-1

430VLAN Only

12 GB

1208032

HD-Conference

42%

Office - Art Dept

42%

MBP-1

Traffic

Devices

Traffic

2d 3h 10m

248 GB

536

1,248 GB

Port 4- GB POE

Transfer-1

712VLAN Only

0 GB

13

5GHz

50%

13 LAN

03 WLAN

01 WAN

0%

0%

0%

100%

100%

100%

Average Capacity

500 Mbps

Average Airme Ulizaon8%Average Spectral Efficiency

2.1 (b/s) Hz

64% 11ac W2

28% 11ac

08% 11n

1300 Mbps

0 Mbps

100%

0%

(b/s) Hz

3.76 (b/s) Hz

Internet Connecon:

30 Mbps

40 Mbps

50 Mbps

20 Mbps

10 Mbps

0 Mbps

-24 hrs

-12 hrs

Now

Download

Theorecal Capacity

Throughput

Portlan d

SDN

Most Acve Switches

• A DHCP-enabled network (for the AP to obtain an IP address
as well as for the wireless clients after deployment)

• A UniFi Cloud Key or management station running the UniFi
Controller software, located either on-site and connected to

the same Layer-2 network, or off-site in the cloud or a NOC

UniFi Cloud Key

UAP-nanoHD

UAP-AC-HD

US-16-150W

USG-PRO-4
(DHCP Server)

LAN

WAN

Internet

Remote Access to

UniFi Controller

Sample Network Diagram

All UniFi devices support off-site management controllers. For
setup details, see the User Guide on the website:

www.ubnt.com/download/unifi

SW-24A

56.9%

SW-8A

35.6%

SW-8B

34%

SW-24E

28%

SW-24D

24%

Hardware Overview

LED

LED Color Status

White Factory default, waiting to be adopted.
Flashing White Initializing.

Alternating
White/Blue

Blue

Quickly
Flashing Blue

Steady Blue
with Occasional
Flashing

Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.

Indicates the device has been successfully
adopted by a network and is working
properly.

This is used to locate an AP.

When you click Locate in the UniFi

Controller software, the LED on the AP will

flash. It will also display the location of the
AP on the map.

Indicates the device is in an isolated state

(all WLANs are brought down until an

uplink is found).

Ports

Locking Notch

Ethernet

Port

Cable

Feed Plug

Reset

Button

Locking Notch The Locking Notch will be used with the

Mounting Bracket to help secure the UniFi AP. (This is described
further in the Mounting Bracket section.)

Ethernet This Gigabit Ethernet port is used to connect the

power and should be connected to the LAN and DHCP server.

Reset The Reset button serves two functions for the UniFi AP:

• Restart Press and release the Reset button quickly.

• Restore to Factory Default Settings Press and hold the
Reset button for more than five seconds.

Cable Feed Plug If your Ethernet cable feeds along the

mounting surface, remove the Cable Feed Plug.

Mounting Bracket

Locking Tab

Mounting Bracket

Locking Tab During installation, the Locking Tab on the

Mounting Bracket moves from the Initial Position to the Final
Position, where the Locking Tab fits securely into the Locking
Notch on the UniFi AP to help prevent theft.

Final Position

Note:

Mounting Bracket, insert a paper clip in the Slot to release
the Locking Tab and turn the UniFi AP counterclockwise.

Slot

If you need to remove the UniFi AP from the

Initial Position

Hardware Installation

The UniFi AP can be mounted on the wall or ceiling. Perform
the steps for the appropriate installation:

Wall Mount

1. Position the Mounting Bracket at the desired location on

the wall with the arrow pointing up.

2. Use a pencil to mark the four mounting holes. Use a 6 mm

drill bit to drill the mounting holes.

Arrow

3. If your Ethernet cable feeds through the wall, then cut or

drill a circle approximately 18 mm in diameter. Then feed

the CAT5 cable through the hole.

25 mm

Note: 25 mm is the distance from the center of the

bottom mounting hole to the center of the cable hole.

4. Insert the Screw Anchors into the 6 mm holes. Secure the

Mounting Bracket to the wall by inserting the Screws into
the anchors.

5. If the Ethernet cable runs along the mounting surface,

remove the Cable Feed Plug.