Triton T100e Installation Instructions

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Page 1

T100e

T00338

Thermostatic

Care and

Care Plus

electric shower

Installation and

operating

instructions

Installers please note these Instru ctIons are to be left wIt h the user

2180375J - November 2011

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T100e thermostatic care & care plus

CONTENTS Page

Important safety information .......................................................... 1

Introduction ................................................................................... 2

Specifications .................................................................................. 2

Understanding your shower ........................................................... 2

Main components .......................................................................... 3

Electrical requirements .................................................................... 4

Water requirements ........................................................................ 6

Siting of the shower ....................................................................... 7

Fitting the shower to the wall ......................................................... 8

Plumbing connections ................................................................... 10

Electrical connections .................................................................... 11

Commissioning .............................................................................. 12

Replacing the cover ....................................................................... 14

Operating the shower.................................................................... 15

Operating functions ....................................................................... 18

Instructions for installers and service engineers only ................... 19 - 20

Cleaning the inlet filter ........................................................... 19

Cleaning the scale trap........................................................... 20

Spare parts .................................................................................... 21

Fault finding ...............................................................................22 - 23

Water/Cable entry points diagram .................................... 24

Guarantee, service policy, etc. ..................................................rear cover

To check the product suitability for commercial and multiple installations, please contact Triton’s speciﬁcation advisory service before installation.

Telephone:

Facsimile:

0844 980 0730

0844 980 0744

E mail:

technical@tritonshowers.co.uk

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T100e thermostatic care & care plus

PLEASE READ THIS IMPORTANT SAFETY INFORMATION

Products manufactured by Triton are safe and without risk provided they are installed, used and maintained in good working order in accordance with our instructions and recommendations.

WARNING: DO NOT operate shower if frozen, or suspected of being frozen. It must thaw out before using.

DO NOT operate the unit if the showerhead or spray hose becomes damaged. DO NOT restrict ﬂow out of shower by placing showerhead in direct contact with your body. DO NOT operate the shower if water ceases to ﬂow during use or if water has entered inside

the unit because of an incorrectly ﬁtted cover.

1 GENERAL

1.1 Isolate the electrical and water supplies before

removing the cover.

1.2 Read all of these instructions and retain them

for later use.

1.3 DO NOT take risks with plumbing or electrical

equipment.

1.4 Isolate electrical and water supplies before

proceeding with the installation.

1.5 The unit must be mounted onto the ﬁnished

wall surface (on top of the tiles). DO NOT tile up to or seal around ANY PART of the unit using silicone sealer after ﬁxing to the wall. Special care must be taken NOT TO BLOCK OR SEAL ANY PRD VENTS ON THE UNIT.

1.6 Contact Customer Service (see back page), if

any of the following occur:

a) If it is intended to operate the shower at

pressures above the maximum or below the minimum stated.

b) If the unit shows a distinct change in

performance.

c) If the shower is frozen.

1.7 If it is intended to operate the shower in areas

of hard water (above 200 ppm temporary hardness), a scale inhibitor may have to be ﬁtted. For advice on the Scale Inhibitor, contact Customer Service.

1.8 The showerhead must be cleaned regularly

with descalent to remove scale and debris, otherwise restrictions to the ﬂow on the outlet of the unit will result in higher temperatures and could also cause the (PRD) Pressure Relief Device in the unit to operate.

1.9 This product is not suitable for mounting into

steam rooms or steam cubicles.

2 PLUMBING

2.1 The plumbing installation must comply with

Water Regulations, Building Regulations or any particular regulations as speciﬁed by Local Water Company or Water Undertakers and should be in accordance with BS 6700.

2.2 The supply pipe must be ﬂushed to clear debris

before connecting to the shower unit.

2.3 DO NOT solder pipes or ﬁttings within 300mm

of the shower unit, as heat can transfer along the pipework and damage components.

2.4 DO NOT ﬁt any form of outlet ﬂow control as

the outlet acts as a vent for the heater can.

2.5 DO NOT use excessive force when making

connections to the ﬂexible hose or showerhead, ﬁnger tight is sufﬁcient.

2.6 All plumbing connections must be completed

before making the electrical connections.

3 ELECTRICAL

3.1 The installation must comply with BS 7671

‘Requirements for electrical installations’ (IEE wiring regulations), building regulations or any particular regulations as speciﬁed by the local Electrical Supply Company.

3.2 This appliance MUST be earthed.

3.3 In accordance with ‘The Plugs and Sockets etc.

(Safety) Regulations 1994’, this appliance is intended to be permanently connected to the ﬁxed wiring of the electrical mains system.

3.4 Make sure all electrical connections are tight to

prevent overheating.

3.5 A 30mA residual current device (RCD) MUST

be installed in all UK electric and pumped shower circuits. This may be part of the consumer unit or a separate unit.

3.6 Switch off immediately at isolating switch if

water ceases to ﬂow during use.

3.7 Other electrical equipment i.e. extractor fans,

pumps must not be connected to the circuits within the unit.

3.8 Switch off at isolating switch when not in use.

This is a safety procedure recommended with all electrical appliances.

3.9 As with all electrical appliances it is

recommended to have the shower and installation checked at least every two years by a competent electrician to ensure there is no deterioration due to age and usage.

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T100e thermostatic care & care plus

SPECIFICATIONS

INTRODUCTION

UNDERSTANDING YOUR SHOWER

Introduction This book contains all the necessary installation

and operating instructions for your Triton T100e Thermostatic Care or Care Plus electric shower.

Take time to read this book thoroughly and familiarise yourself with all instructions BEFORE starting installation. Please keep it for future reference.

The shower installation must be carried out by a suitably qualified person and in the sequence of this instruction book.

Care taken during the installation will provide a long, trouble-free life from your shower.

Specifications

Electrical

Nominal power Nominal power rating at 240V rating at 230V

8.5kW – (40A MCB rating) 7.8kW – (40A MCB rating)

Water

Inlet connection – 15 mm diameter. Outlet connection – ½” BSP male thread.

Entry Points

Water – Right: back, bottom, top.

Cable – Right: back, bottom, top.

Materials

Backplate, cover, controls, showerhead – ABS. Sprayplate – Acetal. Elements – Minerally insulated corrosion resistant metal sheathing.

Dimensions

Height - 343mm Width - 222mm Depth - 114mm (including lever)

Standards and Approvals

Waterproof rating IPX4.

Complies with the requirements of current British and European safety standards for household and similar electrical appliances.

Complies with requirements of the British Electrotechnical Approvals Board (BEAB).

Meets with Compliance with European Community Directives (CE).

Understanding your shower

IMPORTANT: When ﬁrst installed the unit will be empty. It is essential the unit should contain water before the elements are switched on. It is vital that the commissioning procedure is followed. Failure to carry out this operation will result in damage to the unit and will invalidate the guarantee.

I-001-A

Temperature/flow rate

The temperature control on the unit can be adjusted to provide shower temperatures to meet individual needs.

Note: The maximum flow rate for the given temperature will be greater in the summer than in winter because of ambient temperature variance of the mains water supply.

It is strongly advised to select economy power during periods of hot weather, otherwise at all other times, leave the power setting at full to provide the maximum flow rate.

Safety cut-out

The unit is fitted with a non-resettable overtemperature safety device. In the event of abnormal operation which could cause unsafe temperatures within the unit, the device will disconnect the heating elements. It will require a visit from a qualified engineer to determine the nature of the fault and replace the safety device, once the unit has been repaired.

Replacement parts can be ordered from Customer Service. See ‘spare parts’ for details and part numbers.

Y-003-A

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T100e thermostatic care & care plus

MAIN COMPONENTS

Main components

Inside unit (fig.1)

1. Top cable / pipe entry

2. Bottom cable / pipe entry

3. Wall screw fixings

4. Power Printed Circuit Board

5. Thermal cut-out

6. Can and element assembly

7. Ribbon cable connector

8. Terminal block

9. Earth connection

10. PRD

11. Solenoid valve

12. Trim plate

13. Thermostatic valve

14. Scale trap

15. Pressure switch

16. Shower outlet

17. Guide pockets

Inside cover (fig.2)

18. Control Printed Circuit Board

19. Start/stop Printed Circuit Board

20. Cover tags

21. Ribbon cable

Fig.1

17 17

Note: Not all wires have been depicted for reason of clarity.

Fig.2

20 20

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T100e thermostatic care & care plus

Meter

Incoming

supply

fuse

Meter

tails

Consumer

unit

Pull cord

isolating switch

Shower

unit

Fuse or

MCB

RCD

(can be part of

consumer unit)

80A or 100A

main switch

Shepperton Park,

Triton Road, Nuneaton,

Warwickshire, CV11 4NR

MCB

30/32A

32A

40A

40/45A

45A

cartridge

fuse

30A

35A

45A

unit

rating

7.0kW

7.5kW

8.0kW

8.5kW

9.0kW

9.5kW

10.5kW

CIRCUIT PROTECTION

W-006-A

WARNING!

THIS APPLIANCE MUST BE EARTHED

ELECTRICAL REQUIREMENTS

The installation, supply cable and circuit protection must conform with BS 7671 (IEE wiring regulations) and be sufﬁcient for the amperage required. The following notes are for guidance only:

1 The shower must only be connected to a

230-240V ac supply. If you are installing a shower with a kilowatt rating above 9kW, it is advisable to contact the local electricity supply company.

1.1 The electrical rating of the shower is shown on the rating label (Fig.3) within the unit.

2 Before making any sort of electrical

connection within the installation make sure that no terminal is live. If in any doubt, switch off the whole installation at the mains supply and remove the correct fuse.

3 The shower must be connected to its own

independent electrical circuit. IT MUST NOT be connected to a ring main, spur, socket outlet, lighting circuit or cooker circuit.

3.1 The electrical supply must be adequate for the loading of the unit and existing circuits.

4 Check your consumer unit (main fuse box)

has a main switch rating of 80A or above and that it has a spare fuse way which will take the fuse or Miniature Circuit Breaker (MCB) necessary for the shower (Fig.4).

4.1 If your consumer unit has a rating below 80A or if there is no spare fuse way, then the installation will not be straightforward and may require a new consumer unit serving the house or just the shower.

4.2 You will need to contact the local electricity company. They will check the supply and carry out what is necessary.

5 For close circuit protection DO NOT use a

rewireable fuse. Instead use a suitably rated Miniature Circuit Breaker (MCB) or cartridge fuse (see Table A).

Fig.3

Fig.4 Schematic of installation circuit

Table A

Page 7

Note: Cable selection is dependent on

derating factors

Twin and earth PVC insulated cable

Current carrying capacity

In conduit

trunking

6 mm²

38A

10 mm²

52A

16 mm²

69A

Installed in an insulated wall

6 mm²

35A

10 mm²

47A

16 mm²

63A

Clipped direct

or buried in a non-insulated

wall

6 mm²

47A

10 mm²

64A

16 mm²

85A

installation will not be straightforward and may require a new consumer unit serving the house or just the shower.

4.2 You will need to contact the local electricity

company. They will check the supply and carry out what is necessary.

5 For close circuit protection DO NOT use a

rewireable fuse. Instead use a suitably rated Miniature Circuit Breaker (MCB) or cartridge fuse (see Table A).

E-002-A

5.1 A 30mA residual current device (RCD) must

be installed in all UK electric and pumped shower circuits. This may be part of the consumer unit or a separate unit.

6 A 45 amp double pole isolating switch with

a minimum contact gap of 3 mm in both poles must be incorporated in the circuit.

6.1 It must have a mechanical indicator showing

when the switch is in the OFF position, and the wiring must be connected to the switch without the use of a plug or socket outlet.

6.2 The switch must be accessible and clearly

identiﬁable, but out of reach of a person using a ﬁxed bath or shower, except for the cord of a cord operated switch, and should be placed so that it is not possible to touch the switch body while standing in a bath or shower cubicle. It should be readily accessible to switch off after using the shower.

7 Where shower cubicles are located in any

rooms other than bathrooms, all socket outlets in those rooms must be protected by a 30mA RCD.

8 The current carrying capacity of the cable

must be at least that of the shower circuit protection (see Table B).

8.1 To obtain full advantage of the power

provided by the shower, use the shortest cable route possible from the consumer unit to the shower.

8.2 It is also necessary to satisfy the

disconnection time and thermal constraints which means that for any given combination of current demand, voltage drop and cable size, there is a maximum permissible circuit length.

9 The shower circuit should be separated from

other circuits by at least twice the diameter of the cable or conduit.

9.1 The current rating will be reduced if the

cabling is bunched with others, surrounded by thermal loft or wall insulation or placed in areas where the ambient temperature is above 30°C. Under these conditions, derating factors apply and it is necessary to select a larger cable size.

9.2 In the majority of installations, the cable

5.1 A 30mA residual current device (RCD) must be installed in all UK electric and pumped shower circuits. This may be part of the consumer unit or a separate unit.

6 A 45 amp double pole isolating switch with

a minimum contact gap of 3 mm in both poles must be incorporated in the circuit.

6.1 It must have a mechanical indicator showing when the switch is in the OFF position, and the wiring must be connected to the switch without the use of a plug or socket outlet.

6.2 The switch must be accessible and clearly

7 Where shower cubicles are located in any

8 The current carrying capacity of the cable

8.1 To obtain full advantage of the power

8.2 It is also necessary to satisfy the

9 The shower circuit should be separated from

9.1 The current rating will be reduced if the

rooms other than bathrooms, all socket outlets in those rooms must be protected by a 30mA RCD.

must be at least that of the shower circuit protection (see Table B).

provided by the shower, use the shortest cable route possible from the consumer unit to the shower.

disconnection time and thermal constraints which means that for any given combination of current demand, voltage drop and cable size, there is a maximum permissible circuit length.

other circuits by at least twice the diameter of the cable or conduit.

T100e thermostatic care & care plus

E-002-A

will unavoidably be placed in one or more of the above conditions. This being so, it is strongly recommended to use a minimum of 10mm cabling throughout the shower installation.

9.3 In any event, it is essential that individual

site conditions are assessed by a competent electrician in order to determine the correct cable size and permissible circuit length.

Table B

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Isolating

stopvalve

Mains water supply

Shower unit

Switch may

be wall

mounted

in accordance

with IEE regs.

Mains electric supply (via double pole switch)

Double

pole

isolating

switch

Separate permanently connected supply from consumer unit

WATER REQUIREMENTS

Fig.5 Diagrammatic view (not to scale)

WARNING!

If planning to use a silicon seal

around the backplate edge, do not

place sealant in the area of the PRD

exit channel.

Water requirements The installation must be in accordance with

Water Regulations/Bylaws.

To guarantee activating the heating elements, the shower must be connected to a mains water supply with a minimum running pressure of 100kPa (1.0 bar) at a minimum flow rate of nine litres per minute with a maximum static pressure of 1 000kPa (10 bar).

Note: If the stated flow rates are not available, it may not be possible to achieve optimum performance from the unit throughout the year.

Under site conditions where the power supply is below 220 volts and the mains water pressure is above 5 bar, it is recommended to fit a pressure reducing valve set at 3.5 bar.

Fig.5 shows a typical system layout.

DO NOT use jointing compounds on any pipe fittings for the installation.

During periods of high ambient temperatures it may be necessary to select a low power setting to achieve your preferred shower temperature.

The water supply can be taken from a cold water storage cistern provided there is a minimum head of ten metres above the showerhead. It must be an independent supply to the shower only.

If it is intended to operate the shower at pressures above the maximum or below the minimum stated, contact Customer Service.

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T100e thermostatic care & care plus

Outline of shower tray

Mains cold

water supply

(either top, side, bottom or rear entry)

Shower unit

can be mounted

either side of riser rail

Height of

shower

should

be a

minimum of 1 metre from base

Spillover level

Height of

sprayhead

and shower

to suit user's

requirement

Area to keep clear

PRD outlet

SITING OF THE SHOWER

Siting of the shower

IMPORTANT: If installing onto a tiled wall always mount the unit on the surface of the tiles. NEVER tile up to the unit.

Refer to fig.6 for correct siting of the shower.

Position the unit where it will NOT be in direct contact with water from the showerhead. Position the shower unit vertically.

Allow enough room between the ceiling and the shower to access the cover top screws.

Note: Water regulations require the showerhead be ‘constrained by a fixed or sliding attachment so that it can only discharge water at a point not less than 25mm above the spill-over level of the relevant bath, shower tray or other fixed appliance’. The use of the supplied soap dish will in most cases meet this requirement, but if the showerhead can be placed within a bath, basin or shower tray, then a double check valve, or similar, must be fitted in the supply pipework to prevent back-flow.

Pressure relief safety device

A pressure relief device (PRD) is designed into the shower unit which complies with European standards. The PRD provides a level of appliance protection should an excessive build up of pressure occur within the shower.

DO NOT operate the shower with a damaged or kinked shower hose, or a blocked showerhead. This can cause the PRD to operate.

Make sure the PRD outlet at the bottom of the unit is not blocked (fig.7).

When commissioning, the showerhead must be removed from the flexible hose. Failure to follow this procedure may cause the PRD to operate.

Make sure the shower is positioned over a bath or shower tray because if the PRD operates, then water will eject from the bottom of the unit. Should this happen, turn off the electricity and water supplies to the shower at the isolating switch and stopvalve. Contact Customer Service for advice on replacing the PRD.

WARNING!

The shower must not be positioned

where it will be subjected to freezing

W-008-A

conditions.

Fig.6 Diagrammatic view (not to scale)

Fig.7

IMPORTANT: The unit must be mounted on a ﬂat surface which covers the full width and length of the backplate. It is important that the wall surface is ﬂat otherwise

I-002-A

difﬁculty may be encountered when ﬁtting the cover and subsequent operation of the unit may be impaired.

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T100e thermostatic care & care plus

INLET

Olive

Nut

FITTING THE SHOWER TO THE WALL

Fig.8

Fig.11

Fig.12

Fitting the shower to the wall

WARNING!

Check there are no hidden cables or

pipes before drilling holes for wall

plugs. Use great care when using power

W-005-A

tools near water. The use of a residual current device (RCD) is recommended.

Note: The control lever is an integral part of the cover — DO NOT attempt to remove it.

Unscrew the two top and one bottom retaining

Fig.10Fig.9

screws. There is no need to completely remove the screws, just enough to lift the cover from the backplate. To allow access for the pipe and cable connections, remove the trimplate by lifting it away from the backplate.

Entry positions for the mains water are from the top, bottom or back. Cable entry is via the top, bottom or back.

Note: Deviations from the designated entry points will invalidate product approvals.

If bottom surface entry is required, then the necessary hole will need to be cut out in the thinned section of the trimplate using a junior hacksaw and file (fig.8).

If bottom or rear entry is chosen, the pipe trim will need to be fitted in the top entry position on the backplate (fig.9). The pipe trim is packaged separately.

If installing a supply pipe from the bottom, the centre of the inlet valve to the wall surface is 21mm.

If entry is from the back, the nut of the compression fitting will be partially behind the surface of the wall. This area MUST be left clear when plastering over the pipework to make the nut accessible for future adjustments.

Note: the distance between the centre of the inlet valve and the wall is 21mm (fig.10).

To ease the installation of the unit remove the shaded area shown in fig.11.

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T100e thermostatic care & care plus

. . . . . .

NL

. . . . . .

NL

Slide the compression nut and olive onto the unit inlet pipe. Make sure the inlet filter is in place before attempting to fit onto the elbow connector (fig.12).

Turn the unit at an angle similar to that shown in fig.13. This will allow easier access for fitting the inlet pipe onto the elbow connector.

Fit the unit, taking care to make sure that the inlet pipe is connected to the elbow. Once the inlet pipe is located, carefully turn the unit anticlockwise until it is level and push gently into place onto the elbow (fig,14).

After choosing the site for the shower, use the backplate as a template (fig.15) and mark the three fixing holes.

Drill and plug the wall.

(An appropriate drill bit should be used. If the wall is brick, plasterboard or a soft building block, appropriate wall plugs and screws should be fitted).

Secure the unit in place. Do not fully tighten the screws at this stage, as the fixing holes are elongated for out of square adjustment after the plumbing connections has been completed.

Fig.13

Fig.14

Fig.15

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T100e thermostatic care & care plus

Inlet filte

PLUMBING CONNECTIONS

Fig.16

WARNING!

The outlet of the shower acts as a

vent and MUST NOT be connected to

anything other than the hose and

IMPORTANT: Using a suitable sealant, always seal around the incoming pipework to prevent water entering the wall.

W-004-A

showerhead supplied.

Plumbing connections

Plumbing to be carried out before wiring

DO NOT use jointing compounds on any pipe fittings for the installation.

DO NOT solder fittings near the shower unit as heat can transfer along the pipework and damage components.

Compression fittings MUST be used to connect to the inlet of the shower.

Note: An additional stopvalve (complying with Water Regulations) MUST be fitted in the mains water supply to the shower as an independent means of isolating the water supply should maintenance or servicing be necessary.

Procedure

Turn off the water supply either at the mains stopvalve or the isolating stopvalve. Connect the mains water supply to the inlet of the shower via 15mm copper, stainless steel or plastic pipe using a 15mm x 15mm brass elbow compression fitting. The plastic filter protrudes from the inlet (fig.16) so make sure it is in place before connection.

The compression fitting must be pushed fully home onto the inlet to ensure full engagement.

Note: The inlet fitting is designed to enter a compression fitting only. DO NOT use pushfit connectors as full engagement cannot be guaranteed. DO NOT use excessive force when making these connections.

IMPORTANT: Before completing the connection of the water supply to the inlet of the shower, and in compliance with Water Regulations, flush out the pipework to remove all swarf and system debris. This can be achieved by connecting a hose to the pipework and turning on the mains water supply long enough to clear the debris to waste.

Make sure the backplate is square on the wall and tighten the three retaining screws which hold it to the wall. Check the backplate is not distorted when screws are fully tightened.

Turn on the mains water supply and check for leaks in the pipework connection to the shower.

Note: At this stage no water can flow through the unit.

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T100e thermostatic care & care plus

Start/stop switch

Control

PCB

Power

PCB

Connector socket

Terminal

block

Thermal

cut-out

Pressure

switch

Thermistor

Earth

post

inlet

Solenoid

valve

outlet

Elements

Care Plus only

ELECTRICAL CONNECTIONS

Electrical connections Fig.17 shows a schematic wiring diagram.

The cable entry points are top, bottom or back. The cable can be surface clipped, hidden or via 20mm conduit.

Note: Conduit entry can only be from rear.

SWITCH OFF THE ELECTRICITY SUPPLY AT THE MAINS.

Route the cable into the shower unit and connect to the terminal block as follows:

Earth cable to terminal marked

Neutral cable to terminal marked N

Live cable to terminal marked L

IMPORTANT: Fully tighten the terminal block screws and make sure that no cable insulation is trapped under the screws. Loose connections can result in cable overheating.

Note: The supply cable earth conductor must be sleeved. The outer sheath of the supply cable must be stripped back to the minimum.

The supply cable must be secured either by routing through conduit or in trunking or by embedding in the wall, in accordance with current IEE regulations.

The use of connections within the unit to supply power to other equipment i.e. extractor fans, pumps etc. will invalidate the guarantee.

DO NOT switch on the electricity supply until the cover has been fitted.

Note: The elements on UK models are to 240V specifications and will give a lower kW rating if the v oltage supply is below 240V.

Fig.17

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Valve

spindle

COMMISSIONING

Fig.18

Fig.19

Commissioning

WARNING!

Before normal operation of the

shower, it is essential the following

commissioning procedure is completed

The first operation of the shower is intended to flush out any remaining system debris, to make sure that water is purged through the unit and that the heater unit contains water before the elements are switched on.

Refit the trimplate by carefully guiding into the locating slots in the backplate.

Temporarily fit the cover in order to carry out the commissioning procedure.

a. Offer the cover to the unit. DO NOT connect

the 14-way ribbon cable at this stage.

b. Make sure the valve spindle has the ‘flat’

and keyway slot uppermost (12 o’clock position) as shown in fig.18.

c. Make sure the temperature control lever

is positioned correctly — the lever ‘flat’ inside the cover should be uppermost (fig.19).

d. Carefully locate the cover tags into the

guide pockets on the backplate and make sure the wires are not trapped.

e. Guide into position so that the control

spindle locates correctly (the ‘flats’ will only allow the spindle and lever to fit one way).

Should any difficulty arise, recheck the points above.

While applying slight pressure to the front cover, secure in position with the three retaining screws.

Fit the flexible hose (but without the showerhead) to the shower outlet making sure the outlet of the hose is directed to waste. Check the supplied sealing washer is in place.

Turn on the water supply to the shower at the isolating stopvalve. Switch on the electricity supply to the shower at the isolating switch. Water will start to flow through the unit and discharge from the flexible hose.

W-001-A

correctly.

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T100e thermostatic care & care plus

It will take about thirty seconds for a smooth flow of water to be obtained while air and any debris is being flushed from the shower. When a smooth flow of water is obtained, disconnect the electricity supply to the shower at the isolating switch. This will stop the water flow. Unscrew the cover retaining screws again and lift the cover from the backplate.

Attached to the control PCB inside the cover is a 14-way ribbon cable. The ribbon cable connector must be plugged into the socket located on the power PCB inside the unit (fig.20). The connector can only be correctly plugged in one way because of a location lug on the plug. The ribbon cable also has a coloured edge which is on the right-hand side when correctly fitted to the socket.

Fig.20

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T100e thermostatic care & care plus

REPLACING THE COVER

IMPORTANT: Before finally fitting the cover, the following steps must be taken:

a. Check all plumbing connections are

watertight.

b. Check terminal block screws are fully

tightened.

c. Make sure the pipe and cable entering

the unit do not prevent the cover locating correctly to the backplate.

d. Make sure the valve spindle has the

‘flat’ and keyway slot uppermost (12 o’clock position) as shown in fig.18.

e. Make sure the temperature control

lever has the ‘flat’ inside the cover uppermost (fig.19).

Replacing the cover Offer the cover to the unit. Carefully locate

the cover tags into the guide pockets on the backplate and make sure wires are not trapped. Guide into position so that the control spindle locates correctly (the ‘flats’ will only allow the spindle and knob to fit one way). While applying slight pressure to the front cover, secure in position with the three retaining screws.

The flexible hose can be left attached to the shower outlet. Make sure the supplied sealing washer is fitted.

Once the riser rail kit is installed, the shower is ready for normal operation.

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T100e thermostatic care & care plus

Cold button

Power button

Temperature control lever

Start/Stop

button

Cold setting

indicator

Power

indicators

OPERATING THE SHOWER

Operating the shower The shower controls are shown in fig.21.

Make sure the water supply is turned fully on.

Switch the electric supply back on at the isolating switch.

Immediately the start up routine commences and the four LED’s flash simultaneously three times (the Care Plus will also emit a single ‘bleep’).

Starting the shower

Press the START/STOP button and water will begin to flow (the Care Plus will emit a single ‘bleep’). The two power indicators light, to show the shower is running at full power.

Stopping the shower

Press the START/STOP button (the Care Plus will emit a single ‘bleep’) and the phased shutdown will begin. Water continues to flow for a few seconds, flushing out any remaining hot water. This guarantees that the next immediate user does not receive a slug of hot water if standing under the showerhead when starting the shower.

Using the control buttons

The shower has two control buttons — POWER and COLD, as shown.

This symbol is for COLD water only. When pressed, the LED above the button lights up (the Care Plus will ‘bleep’ once). It will remain in this state until the power button is pressed.

Note: Adjustment of the temperature control at this setting has no effect on the force of water from the showerhead.

This symbol is the POWER button, which is a toggle switch between full power and economy power.

WARNING!

Before normal operation of the

shower, it is essential the following

W-001-A

commissioning procedure is completed

correctly.

Fig.21

Note: The shower automatically starts up on the

full power setting.

Economy is for using less power when the ambient mains temperature is high during hot months.

Page 18

T100e thermostatic care & care plus

Fig.22

Fig.23

If the shower is on full power and the POWER button is pressed, one of the LED’s below the button goes out (the Care Plus will also emit a single ‘bleep’). During this time, the flow rate decreases to try to achieve the same temperature as before.

Note: If the temperature setting was high at full power, then it will not be possible to obtain the same temperature as before on the economy setting. The shower will attempt to provide the highest temperature at the best flow rate.

Adjust the temperature via the temperature control.

Note: If the stated flow rate required for the unit cannot be met due to low water pressure, it will be necessary to operate the shower on economy power during hot months because of flow rate limitations entering the unit.

If the shower is on economy power or the cold setting and the power button is pressed, both LED’s will light up (and the Care Plus will emit a single ‘bleep’). During this time, the flow rate increases to achieve the same temperature as before or to correspond to the current temperature control position.

It is advisable to select full power at all times, except during periods of hot weather.

Adjusting the shower temperature

The showering temperature is varied by turning the temperature control which changes the mix of hot water coming from the heater can and the incoming cold water.

On the display circumference are ten marked outer segments which represent the total angular movement of the temperature control.

To increase the shower temperature turn the temperature control clockwise (fig.22). (The Care Plus will ‘bleep’ three times when an outlet temperature of 41°C or above has been reached).

To decrease the shower temperature turn the temperature control anti-clockwise (fig.23).

After obtaining your preferred showering temperature the control can be left as the normal setting.

Page 19

T100e thermostatic care & care plus

Adjustable

stop

Centre

screw

WARNING

This appliance is not intended for use

by persons (including children) with

reduced physical, sensory or mental

capabilities, or lack of experience

and knowledge, unless they have

been given supervision or instruction

concerning use of the appliance by a

person responsible for their safety.

Children should be supervised to

ensure that they do not play

with the appliance.

Setting the adjustable temperature stop

This shower unit is fitted with a temperature stop. This is factory set to allow the full range of temperatures to be selected. If required, the temperature stop can be adjusted by the installer to lock at a selected temperature setting, according to individual needs.

Procedure

With the cover in place, start the shower as normal. Set the temperature control to the maximum required temperature. This can be with the pointer positioned at any point between 1 and 10 on the front cover markings.

Make a note of your chosen maximum position.

Turn off the shower and isolate the electricity supply at the mains.

With a suitable screwdriver, unscrew the three cover retaining screws and lift the cover from the backplate.

Inside the cover is the temperature control (fig.24). With a suitable screwdriver, remove the centre screw from the adjustable stop.

IMPORTANT: Take care not to disturb the temperature lever on the front cover from the position selected.

Lift out the adjustable stop and reposition it at position ‘A’ (fig.25). Screw the stop back into position.

IMPORTANT: DO NOT rotate the valve spindle when the cover is removed as this will alter your selected temperature.

Offer the cover to the unit and carefully locate the cover tags into the guide pockets, and the control spindle into the cover correctly. While applying slight pressure to the cover, secure in place with the three retaining screws.

Switch on the electricity supply and start the shower.

Check that the temperature control lever locks at a position which provides a satisfactory showering temperature for all users.

Note: It is advisable to be certain that the showering temperature is satisfactory by testing with your hand before stepping under the showerhead.

Fig.24

Fig.25

CAUTION!

It is recommended that persons who may

have difficulty understanding or operating

the shower controls should not be left

unattended while using the shower. Special

consideration should be given to young

children and the less able bodied.

Page 20

T100e thermostatic care & care plus

Low pressure indicator

OPERATING FUNCTIONS

Fig.26

Operating functions There will always be a time delay of a few

seconds between selecting a temperature and the water reaching the stable selected temperature.

Low pressure

When the low pressure indicator (fig.26) flashes steadily (the Care Plus will also ‘bleep’ intermittently) it means the water pressure has fallen below the minimum pressure required for correct operation of the shower, resulting in the low pressure switch operating. This switches off power to the heating elements preventing any maintained temperature rises. Water will no longer flow until the unit has been reset.

Press the START/STOP button once to reset the shower. The low pressure light will go out and the unit will now be ready for normal operation.

Once normal water pressure is restored, the unit can be restarted by pressing the START/STOP button.

Phased shutdown

In use, when the START/STOP button is pressed, power is switched off to the elements and the power indicator will extinguish. Water continues to flow for a few seconds, flushing out any remaining hot water. This makes sure that the next immediate user will not receive a slug of hot water if standing under the showerhead when starting the shower.

Safety cut-out

The shower is fitted with a thermal cut-out safety device. In the event of abnormal operation which could cause unsafe temperatures within the unit, the device will disconnect the heating elements.

It will require a visit from a qualified engineer to find out the nature of the fault and replace the safety device, once the unit has been repaired.

Note: In normal use, it is normal to leave the water supply permanently on to the shower unit, but as with most electrical appliances, the unit should be switched off at the isolating switch when not in use.

Page 21

T100e thermostatic care & care plus

CLEANING THE INLET FILTER

Inlet filte

Instructions for installers and service engineers only

It is recommended that the filter is periodically cleaned in order to maintain the performance of the shower.

It is essential that this operation is carried out by a competent person.

SWITCH OFF THE ELECTRICITY SUPPLY AT THE MAINS.

Remove the cover. The inlet filter is situated in the solenoid inlet (fig.27) and can be removed to clean.

Remove the trimplate to gain access to the filter and disconnect and remove the compression fitting. Also, depending on the incoming pipework arrangements, if there is not enough slack in the pipework, it could mean the removing the unit from the wall.

When cleaning the plastic filter, DO NOT use a sharp object, as it will cause damage. It is preferable to use an old toothbrush or similar.

INSTRUCTIONS FOR INSTALLERS AND SERVICE ENGINEERS ONLY

Cleaning the inlet filter

Fig.27

Page 22

T100e thermostatic care & care plus

CLEANING THE SCALE TRAP

INSTRUCTIONS FOR INSTALLERS AND SERVICE ENGINEERS ONLY

Fig.28

Cleaning the scale trap

It is recommended in hard water areas, the scale trap is periodically cleaned to maintain the performance of the shower.

It is essential that this operation is carried out by a competent person.

SWITCH OFF THE ELECTRICITY SUPPLY AT THE MAINS.

Remove the cover and unplug the ribbon cable. The scale trap is located at the lower left-hand side of the unit. Unscrew the single central screw (fig.28) then pull off the cap complete with ‘O’ rings. Be aware of water discharging as the heater can empties Clean out the trap and remove all sediment. Flush the can through by leaving the cap off and switching on the power at the isolating switch.

Note: Make sure the water that flows out of the scale trap will safely flow to waste.

Switch off the power at the isolating switch. Replace the cap making sure the ‘O’ rings are in place and free from debris. Secure with the central screw.

Switch the power back on again at the isolating switch to enable the can to fill with water. Check for water leakage at the scale trap. When water flows smoothly from the showerhead, stop the flow by switching the power off at the isolating switch.

Reconnect the connection cable, replace the cover and secure with the three screws.

Page 23

T100e thermostatic care & care plus

SPARE PARTS

T00339

Ref. Description Part No.

Spare parts

1. Printed circuit board .................... 7073730

2. Copper bus bar ............................ 7023005

3. Terminal block & wires ..............S07710901

Terminal block ........................... 22011410

4. Heater can assembly 8.5kW

c/w restrictor & TCO .............. 83307080

– Restrictor 8.5kW ......................... 22010400

5. Solenoid valve assembly

and ‘O’ ring ........................... 83307110

6. Pressure Relief Device ................. 82800450

7. Trimplate ..................................... 7053172

8. Can brace .................................... 7053008

9. Thermostatic valve

and ‘O’ rings (4) ..................... 83307130

10. Connecting tube ........................ 22010260

11. Scale trap cover

c/w ‘O’ rings and screw .......... 83307140

12. Outlet pipe assembly

Care ......................................... 7053196

Care Plus ...............................S07711000

13. Pressure switch microswitch

& wires ................................ P07710904

14. Pressure switch

and ‘O’ ring ........................... 83307120

15. Complete cover assembly

Care ......................................S07730600

Care Plus ...............................S07730601

– Wire set 2 x earth & 1 x solenoid

wires ...................................... 83307150

– Power PCB carrier ........................ 7052991

– Rubber microswitch cover ............ 7063046

– Inlet filter ..................................... 7053009

Page 24

T100e thermostatic care & care plus

FAULT FINDING

IMPORTANT: Switch off the electricity at the mains supply and remove the circuit fuse before attempting any fault ﬁnding inside the unit.

Problem/Symptom Cause Action/Cure

Fault finding

1 Shower inoperable. 1.1 Interrupted

2 Water flows when

isolating switch is switched on.

3 Water too hot. 3.1 Temperature control

4 Unstable shower

temperature or flow.

5 Water too cool or cold. 5.1 Temperature control

power supply.

1.2 Unit malfunction. 1.2.1 Have unit checked by suitably

2.1 Ribbon cable is not

connected.

2.2 Unit malfunction. 2.2.1 Contact Customer Service.

incorrect setting.

3.2 Unit malfunction. 3.2.1 Contact Customer Service.

4.1 Blockages. 4.1.1 Clean showerhead. Check inlet filter.

4.2 Loose ribbon cable

connection.

4.3 Unit malfunction. 4.3.1 Contact Customer Service.

incorrect setting.

5.2 Unit malfunction. 5.2.1 Contact Customer Service.

5.3 Safety cut-out operated. 5.3.1 The thermal safety cut-out device

1.1.1 Blown fuse or circuit breaker.

Check supply. Renew or reset fuse or circuit breaker. If it fails again, consult a qualified electrician.

1.1.2 Power cut? Check other appliances

and if necessary, contact local Electric Supply Co.

qualified electrician or contact Customer Service.

2.1.1 Switch off the electric supply,

remove the shower cover and plug in ribbon cable.

3.1.1 Turn anti-clockwise.

4.2.1 Check connections on PCB.

5.1.1 Turn clockwise.

has operated. Have unit checked by suitably qualified electrician or contact Customer Service.

6 Low pressure indicator

flashing.

6.1 Water pressure has

dropped below minimum required.

6.2 Blockage in outlet. 6.2.1 Check and clean outlet and/or

6.3 Loose connection on PCB. 6.3.1 Check connection on PCB from

6.1.1 Wait until water pressure has

returned to normal.

showerhead.

pressure switch.

Page 25

T100e thermostatic care & care plus

FAULT FINDING

Problem/Symptom Cause Action/Cure

6 Low pressure indicator

flashing.

7 Water continues to flow

when unit is isolated at isolating switch.

8 Pressure relief device

has operated (water ejected from PRD tube).

6.4 Blocked connecting tube

to pressure switch.

7.1 Debris in solenoid. 7.1.1 Contact Customer Service for

8.1 Blocked showerhead. 8.1.1 Clean or replace blocked

8.2 Twisted/blocked flexible

shower hose.

8.3 Showerhead not removed

whilst commissioning.

6.4.1 Make sure the tube from solenoid

valve to pressure switch is not kinked or blocked.

advice.

showerhead cartridge and then fit a new PRD.

8.2.1 Check for free passage through

hose. Replace the hose if necessary, then fit new PRD.

8.3.1 Fit new PRD. Commission unit with

showerhead removed.

Note: Identify cause of operation before ﬁtting new PRD unit.

When ﬁtting a new PRD, follow the commissioning procedure.

It is advised all electrical maintenance/repairs to the shower

N-003-A

should be carried out by a suitably qualiﬁed person.

In the unlikely event of unit failure other than detailed in the fault ﬁnding page,

please contact Customer Service for advice.

Y-001-A

Page 26

T100e thermostatic care & care plus

Entry Points

Diagram Key:

Water Entry Points

Cable Entry Points

Page 27

T100e thermostatic care & care plus

As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment

WEEE Directive – Policy Statement

via our own environmental policy and the compliance with the WEEE directive.

Triton Showers is fully registered with the Environment Agency under the following schemes:

Repic: Producers take-back scheme (PTS), registration number WEE/EJ3466QV

Valpak: Distributor take-back scheme (DTS), registration number 9659

All our electric products are labelled accordingly with the crossed out wheeled bin symbol. This indicates, for disposal purposes at end of life, that these products must be taken to a recognised collection points, such as local authority sites/local recycling centres; this will be free of any charges. Do not return to Triton Showers.

Page 28

UK SERVICE POLICY

In the event of a product fault or complaint occurring, the following procedure should be followed:

1. Telephone Customer Service on 0844 980 0750 having available,

your details including post code, the model number and power rating of the product, together with the date of purchase and, where applicable, details of the particular fault.

2. If required, the Customer Service Advisor will arrange

for a qualified engineer to call.

3. All products attended to by a Triton service engineer must be

installed in full accordance with the Triton installation guide applicable to the product. (Every product pack contains an installation

guide, however, they can also be bought via our Customer Service Spares Department).

4. Our engineer will require local parking and if a permit is required this

must be available to the engineer on arrival at the call.

5. It is essential that you or an appointed representative (who must

be over 18 years of age) is present for the duration of the service

engineer's visit. If the product is in guarantee you must produce proof of purchase.

6. Where a call under the terms of guarantee has been booked and

the failure is not product related (i.e. scaling and furring, incorrect

water pressure, pressure relief device operation or electrical/plumbing installation fault) a charge will be made. A charge will also be issued

if nobody is at home when the service engineer calls or adequate parking/permit is not available.

7. If the product is no longer covered by the guarantee an up front

fixed fee will be charged before the site visit.

8. Should proof of purchase not be available on an “in-guarantee” call,

or should the service engineer find that the product is no longer under guarantee, the engineer will charge the same fixed price and the customer will be expected to pay the engineer before he leaves. If payment is not made on the day an administration charge will be added to the fixed charge.

9. If a debt is outstanding from a previous visit, or from any other Triton

purchase. Triton reserves the right to withhold service until the debt has been settled.

10. Triton takes the health, safety and wellbeing of its employees very

seriously and expects customers to treat all staff members with respect. Should any employee feel threatened or receive abuse, either verbally or physically, Triton reserves the right to withhold service and will support the employee with a legal prosecution.

Replacement Parts Policy

It is the policy of Triton Showers to maintain parts availability for the duration of production and a period of 5 years thereafter in accordance with industry standards. In the event of a spare part not being available a substitute part will be supplied.

Spare parts can be ordered via our online spare parts store, or by telephoning Triton Spares Department. Payment should be made by credit/debit card (excluding American Express or Diners Card). Payment can also be made by pre-payment of a pro-forma invoice, by cheque or postal order.

Telephone orders are based on information given during of the call. Before contacting Triton, please verify your requirements using the information contained in the user guide. Triton cannot accept liability for incorrect part identification.

TRITON STANDARD GUARANTEE

Triton guarantee this product against all mechanical and electrical defects arising from faulty workmanship or materials for a period of two years for domestic use only, from the date of purchase, provided that it has been installed by a competent person in full accordance with the fitting instructions.

Any part found to be defective during this guarantee period we undertake to repair or replace at our option without charge so long as it has been properly maintained and operated in accordance with the operating instructions, and has not been subject to misuse or damage.

This product must not be taken apart, modified or repaired except by a person authorised by Triton. This guarantee applies only to products installed within the United Kingdom and does not apply to products used commercially. This guarantee does not affect your statutory rights.

What is not covered:

1. Breakdown due to: a) use other than domestic use by

you or your resident family; b) wilful act or neglect; c) any malfunction resulting from the incorrect use or quality of electricity, gas or water or incorrect setting of controls; d) failure to install in accordance with this installation guide.

2. Claims for missing parts once the product has been

installed.

3. Repair costs for damage caused by foreign objects

or substances.

4. Total loss of the product due to non-availability

of parts.

5. Compensation for loss of use of the product or

consequential loss of any kind.

6. Call out charges where no fault has been found with the

appliance.

7. Call out charges where the water supply cannot be

isolated, this includes consequential losses arising from unserviceable supply valves.

8. The cost of repair or replacement of pressure relief

devices, showerheads, hoses, riser rails and/or wall brackets, isolating switches, electrical cable, fuses and/or circuit breakers or any other accessories installed at the same time.

9. The cost of routine maintenance, adjustments, overhaul

modifications or loss or damage arising therefrom, including the cost of repairing damage, breakdown, malfunction caused by corrosion, furring, pipe scaling, limescale, system debris or frost.

For the latest Terms & Conditions, please see:

www.tritonshowers.co.uk

Triton Showers Triton Road Nuneaton Warwickshire CV11 4NR

Triton is a division of Norcros Group (Holdings) Limited

Customer Service: % 0844 980 0750

Trade Installer Hotline:

www.tritonshowers.co.uk

E-mail: serviceenquiries@tritonshowers.co.uk

0844 980 0730

0844 980 0744

Fax:

Extended Warranty AVAILABLE NOW. Call 0844 980 0740 for more details.

8-8-2012

Triton T100e Installation Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual