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INDEX ..........................................................................................153
TW -H6W1IR ISDN Remote Router
Introduction
Congratulations on your purchase of a TRENDnet TW-H6W1IR
ISDN router with integrated Ethernet hub and ISDN T/A. No larger
than an ordinary modem, your router offers inexpensive yet complete
telecommunications and internetworking solutions for your home or
branch office. It is ideal for everything from Internet browsing to
receiving calls from Remote Dial-in Users and making connections to
other LANs via Remote Nodes.
Distinguishing features of the TW-H6W1IR include support for a full
range of networking protocols including TCP/IP (Transmission Control
Protocol/Internet Protocol, also known as IP) and Transparent
Bridging.
This complete solution also includes remote dial-in user support, an
Internet single-user account (Network Address Translation) option,
extensive network management capabilities, and solid security features.
Introduction 1
TW -H6W1IR ISDN Remote Router
Product Features
The TW-H6W1IR router is packed with features that give it the
flexibility to provide a complete networking solution for almost any
small to medium-sized office environment.
Ease of Installation
Your TW-H6W1IR is a self-contained unit that is quick and easy to
install. Physically, it resembles an external modem; however, it is a
combination ISDN router and 10 Mbps Ethernet hub, and it uses
twisted-pair Ethernet cables to connect to the host network.
Built-in Hub
As a 10 Mbps Ethernet hub, your TW-H6W1IR provides six ports for
connecting standard Ethernet devices. Five ports are designed for
connecting network end nodes—single-user computers, servers,
bridges, other routers, etc.—through standard “straight-through”
twisted-pair cables; the sixth is wired for making an “uplink” connection
to another hub or switch through the same type of straight-through
cabl e used to connect end nodes.
ISDN Basic Rate Interface (BRI)
Using a standard S/T the TW-H6W1IR supports DSS1 ISDN
switches. The two ISDN B-channels can be used independently for
two destinations, or they can be bundled together for one highbandwidth connection supporting bandwidth-on-demand.
2 Introduction
TW -H6W1IR ISDN Remote Router
ISDN Leased Line
If the router is set up for an ISDN leased line, it can automatically
initialize the leased-line connection each time it is powered up.
Standard Phone Jacks
The router is equipped with two standard phone jacks for connecting
telephones, fax machines, or modems. This allows the ISDN line to be
used for voice as well as data calls.
Dial On Demand
The Dial On Demand feature allows a TW-H6W1IR to automatically
place a call to a Remote Node whenever there is traffic coming from
any workstation on the LAN (Local Area Network) to that remote site.
Bandwidth On Demand
Your TW-H6W1IR supports bandwidth up to 128 kps over a single
ISDN BRI line. It incorporates MLPPP (Multi-Link PPP) to bundle
two B channels over a BRI line. In addition, the router dynamically
allocates bandwidth between the two B channels, increasing or
decreasing bandwidth as needed to allow for greater efficiency in data
transfer. It supports BAP (Bandwidth Allocation Protocol) and BACP
(Bandwidth Allocation Control Protocol) to manage the number of links
in the multi-link bundle.
Full Network Management
The TW-H6W1IR incorporates SNMP (Simple Network
Management Protocol) support and menu-driven network management
via an RS-232 or Telnet connection.
Introduction 3
TW -H6W1IR ISDN Remote Router
RADIUS (Remote Authentication Dial In User Service)
The RADIUS feature allows you to use a central external Unix or NTbased server to support thousands of users.
PPP Security
The TW-H6W1IR supports PAP (Password Authentication Protocol)
and CHAP (Challenge Handshake Authentication Protocol).
RIP-1/RIP-2
Your TW-H6W1IR supports both RIP-1 and RIP-2 (Routing
Information Protocol versions 1 and 2) exchanges with other routers.
DHCP Support (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) allows IP addresses to
be automatically and dynamically assigned to hosts on your network.
Data Compression
The TW-H6W1IR incorporates Stac data compression and CCP
(Compression Control Protocol).
Networking Compatibility
The TW-H6W1IR is compatible with remote access products from
other companies such as Ascend, Cisco, and 3Com. Furthermore, they
support Microsoft Windows 95 and Windows NT remote access
capability.
4 Introduction
TW -H6W1IR ISDN Remote Router
Applications for your TW-H6W1IR
Some applications for the TW-H6W1IR include:
Internet Access
Your TW-H6W1IR supports TCP/IP protocol, which is the language
used for the Internet. It is also compatible with access servers
manufactured by major vendors such as Cisco and Ascend.
Network Address Translation (NAT)
For small office environments, the TW-H6W1IR allows multiple users
on the LAN to access the Internet concurrently through a single Internet
account. This provides Internet access to everyone in the office for the
price of a single user.
NAT address mapping can also be used to link two IP domains via a
LAN-to-LAN connection.
LAN-to-LAN Enterprise Connections
The TW-H6W1IR can dial to or answer calls from another remote
access router connected to a different LAN. The TW-H6W1IR
supports TCP/IP and has the capability to bridge any Ethernet
protocol.
Telecommuting Server
The TW-H6W1IR allows Remote Dial-in Users to dial in and gain
access to your LAN. This feature enables users that have workstations
Introduction 5
TW -H6W1IR ISDN Remote Router
with remote access capabilities, e.g., Windows 95, to dial in using an
ISDN terminal adapter (TA) to access the network resources without
physically being in the office.
What This Manual Covers
This manual is divided into eleven parts.
Chapter One, Introduction , describes many of the
technologies implemented in the TW-H6W1IR as well as
product features, etc. TW-H6W1IR to operate on your
LAN.
Chapter Two, Installation , is designed as a step-by-step
guide to installing the router.
Chapter Three, Configuration and Management , provides
detailed explanations for the console program that is used to
setup and configure the router.
Chapter Four, PROM System Configuration, provides
information on the PROM program, an abbreviated version of
the console program that is used to download new software
into the router in case of problems with the console program.
Chapter Five, Using Telnet, describes how to setup and use
telnet to configure the router.
Chapter Six, Using RADIUS Authentication, describes
how to setup and use a RADIUS server to manage user
authentication and centralize passwords.
Appendix A, Troubleshooting, describes some common
problems setting up the router and suggests solutions.
6 Introduction
TW -H6W1IR ISDN Remote Router
Appendix B, IP Concepts, gives detailed explanations and
recommendations for setting up an IP network on your LAN.
Appendix C, IP Protocol and Port Numbers, lists many
commonly used IP settings.
Appendix D, Technical Specifications, a list of
specifications about the TW-H6W1IR ISDN router.
Appendix E, Country ID Numbers, lists country ID
numbers which must be entered when setting up the ISDN
line on the router. These numbers have no relation to the
International Country Codes used by your telephone
company.
Regardless of the application, it is important that you follow the steps
outlined in Chapter 2, Installation, to correctly connect your TWH6W1IR to your LAN. You can then refer to other chapters of the
manual depending on your specific installation requirements.
What This Manual Doesn’t Cover
This manual assumes that you know how to use your computer and are
familiar with your communications software. If you have questions
about using either one, refer to the manual for the product.
Other Resources
For more information about your TW-H6W1IR check the following
sources:
? ?Quick Installation Guide.
Introduction 7
TW -H6W1IR ISDN Remote Router
? ?Support disk containing RouteMan, a Windows-based
configuration program used to set up and configure the router.
Packing List
Before you proceed further, check all items you received with your
TW-H6W1IR against this list to make sure nothing is missing. The
complete package should include:
In addition to the contents of your package, there are other hardware
and software requirements you need before you can install and use your
router. These requirements include:
? ?An ISDN line.
? ?Ethernet connection(s) to your computer(s).
? ?A computer equipped with an RS-232 port and communications
software configured to the following parameters:
?? VT100 terminal emulation.
?? 9600 baud.
8 Introduction
TW -H6W1IR ISDN Remote Router
?? No parity, 8 data bits, 1 stop bit.
After the router has been successfully connected to your network, you
can make future changes to the configuration using a Telnet client
application.
Introduction 9
TW -H6W1IR ISDN Remote Router
Installation
This chapter outlines how to connect your TW-H6W1IR to your LAN
and ISDN line. Refer to the diagrams below to identify all of the ports
on your device when you make connections.
Ordering Your ISDN Line
If you do not have an ISDN line installed already, we suggest that you
order it from your telephone company as soon as possible to avoid the
long waiting period common when ordering a new line. Use the
information in this section to place the order. If you have already
installed your ISDN line, you can check the following section to make
sure that you can use all the features of your TW-H6W1IR.
1. Contact your local telephone company’s ISDN Ordering Center.
2. Make sure DSS1 switches are available since these are the only
switch types currently supported by the TW-H6W1IR.
3. When the telephone company installs your ISDN line, be sure to
obtain the following information:
?? ISDN switch type.
?? ISDN telephone number(s).
10 Installation
TW -H6W1IR ISDN Remote Router
The TW-H6W1IR Front Panel
Names and descriptions of your router’s front panel LEDs are given
below:
POWER— Comes on as soon as you connect the router to the power
adapter and plug the power adapter into a suitable AC outlet.
TEST — Should be blinking if the router is functioning properly.
ISDN – LINK— Indicates that the router has an ISDN line connected
to the ISDN interface and it has been successfully initialized.
ISDN – B1 and B2— On if there is an active ISDN session on that
channel or if that channel is making or receiving a call.
ETHERNET – COL— Shines yellow when a collision occurs on the
LAN, that is, when two devices have attempted to transmit at the same
time.
ETHERNET – Uplink and 1 through 5— Each of these indicators
shines green when a connection to an Ethernet device is detected. The
indicator blinks when a transmission is received from the device, and
shines yellow when the device has been partitioned, that is, temporarily
isolated from the LAN because of excessive collisions (partitioning is a
required capability of all Ethernet hubs).
Installation 11
TW -H6W1IR ISDN Remote Router
PHONE – 1— Lights up when standard phone port 1 is in use.
PHONE – 2— Lights up when standard phone port 2 is in use.
The TW-H6W1IR Rear Panel
POWER — This socket is an 18 volt, 750mA power input jack. If the
power adapter included with the router has been lost or misplaced,
please ensure that the replacement adapter meets both the voltage and
amperage requirements.
CONSOLE – This 9-pin RS-232 port is used for connecting a console
or PC running a terminal emulation program. It provides out-of -band
m anagement capabilities for the initial setup and configuration of the
router.
PHONE 1 and 2 – These normal telephone jacks can be used to
connect telephones or fax machines to the router for use over the ISDN
lines. Plug telephone devices into these jacks as you normally would
into a telephone wall socket.
ISDN – This socket is used to connect the ISDN line to either an NT1 or directly to the ISDN wall jack, depending on the type of service
delivered by your phone company.
ETHERNET – The six Ethernet ports function as a normal 10 Mbps
10BASE -T Ethernet hub.
12 Installation
TW -H6W1IR ISDN Remote Router
?? Uplink – This port is used to connect the router to another
hub using a straight-through twisted-pair cable.
?? Ports 1x to 5x – These five ports can be used to connect
end-stations to the router using straight-through cables.
Telephone Features
Up to two telephones can be attached to the TW-H6W1IR router via
the Phone 1 and Phone 2 telephone jacks located on the rear of the
router. The router enables the attached telephones to have a number of
features which may or may not be found on normal telephones and are
described below. Additional features which must actually be configured
are described in the Interface Configuration – ISDN Sub-menu
section of this manual.
? ? Hold – This feature is very similar with and can work in conjunction
with call waiting as defined in the Interface Configuration – ISDN Sub-menu section of this manual. Press Flash 0 to place someone
on hold (Flash is a very brief hanging up of the phone). Press Flash
2 to take the caller off hold.
? ? Hold (and pick up from another location) - Telephones
connected to the router can be put on hold by pressing Flash 71,
72, 73, or 74. Press the same number to take the caller off hold
and speak from another phone on your telephone network.
? ? Call forwarding – If you wish to forward incoming calls to a
different telephone, press *77* and then the phone number you
wish to forward the call to. All incoming calls will automatically be
Installation 13
TW -H6W1IR ISDN Remote Router
forwarded to the phone number entered. Press #77# to cancel call
forwarding.
? ? Three-person conference call – To use this feature, conference
calling must be enabled by the telephone company. After this is
done, pick up a phone and place a call. After connected, press
Flash 0 (refer to call waiting in the Interface Configuration – ISDN Sub-menu section of this manual) and dial the second
number. After connected, press flash 3 to speak to both parties at
the same time. Press Flash 0 to hang up with the first party called.
Press flash 1 to hang up with the second party called.
? ? Call transfer – To transfer a call to the other phone jack on the
router: if using Phone 1, press flash 20. If using Phone 2, press flash
10.
Installation and Initial Configuration
This section discusses the different connections that can be made to the
router when setting it up.
Initially, you will only wish to connect the console to the router in order
to configure the other ports. Once that is complete, you will need to
turn off the power to the router and plug in the connection cables to the
other devices. Next, power on the other devices. When they have
finished powering up, power on the router. Each of these steps is
described in detail in the sections below. Please skip any setting
adjustments that do not apply to your configuration needs.
14 Installation
TW -H6W1IR ISDN Remote Router
For the initial configuration of your TW-H6W1IR, you must use an
RS-232 console connection, either to a computer running serial
communications software or to a serial data terminal.
After the router has been successfully installed and the initial
configuration is complete, you can continue to modify settings through
the console, or you can change configuration settings through a remote
Telnet connection or through a web browser. See the chapters entitled
Configuration and Management and Using Telnet for detailed
instructions on using Telnet to configure your TW-H6W1IR.
A Warning on Connection Cables
ISDN and Ethernet cables are very similar to each other. It is important
that you use the correct cable for each connection; otherwise, your
router could be damaged.
Before connecting or disconnecting an RS-232 cable between two
devices, turn both devices off to avoid any chance of damaging them.
Step 1 - Setting up the Console
The initial setup of the TW-H6W1IR, requires connecting a console
to the 9-pin RS-232 Diagnostic port on the router’s rear panel. A
serial cable is supplied with the router in order to make this
connection. A console can be a terminal, such as a VT-100, or a
normal PC running terminal emulation software (such as Microsoft
HyperTerminal, included with Windows). The terminal emulation
software needs to be configured to the following parameters:
?? VT100 terminal emulation
Installation 15
TW -H6W1IR ISDN Remote Router
?? 9600 baud
?? No parity, 8 data bits, 1 start bit, 1 stop bit
?? No flow control
Step 2 - Connecting the Console to the Router
A serial cable is included in the TW-H6W1IR package. To connect
this cable, plug its nine-pin connector into the 9-pin RS-232 Diagnostic
port on the router’s rear panel, then connect the other end to the serial
port on the rear of your computer or data terminal.
Please make sure both machines are turned off before making this
connection.
After the connection is made, first power on the console. If you are
using a PC, run the terminal emulation software at this time. After the
PC and the terminal emulation software are up and running, power on
the router.
Using the Console
The Console Program is the interface that you will be using to
configure your TW-H6W1IR. Several operations that you should be
familiar with before you attempt to modify the configuration of your
router are listed below:
? ?Moving the Cursor. Within a menu, use Tab and arrow keys
to navigate through different information fields.
? ?Moving Forward to Another Menu. To move forward to a
sub-menu below the current one, use Tab or arrow keys to
16 Installation
TW -H6W1IR ISDN Remote Router
position the cursor on the sub-menu item and press Enter to
view the selected sub-menu.
? ?Entering Information. There are two types of fields that you
will need to fill in. The first requires you to type in the appropriate
information. The second gives you choices to choose from. In the
second case, press the space bar to cycle through the available
choices. Upon configuring all fields the sub-menu, position the
cursor on SAVE and press Enter to save, or position the cursor
on EXIT to cancel.
? ?Refresh Screen. Console screens are notorious for becoming
garbled. When this happens, simply press <Ctrl> + <R> to
refresh the contents of the screen.
Step 3 - Connecting an ISDN Line to the Router
Your phone company will provide an S/T interface into your home or
office. Plug the ISDN line from the router directly into the ISDN wall
socket provided by your phone company.
Step 4 - Connecting a Telephone or Fax Machine to the Router
You can connect a regular telephone, fax machine, or modem to your
router to be used for analog calls. Note that the router’s other functions
all work the same whether you connect an analog device or not.
To connect an analog device, just plug one end of the device’s cord
into one of the sockets on the back of the router marked PHONE 1 or
PHONE 2.
Installation 17
TW -H6W1IR ISDN Remote Router
To have incoming calls directed to a device on a PHONE jack, you
must enter the telephone number for the phone in the console program
under the Interface Configuration, ISDN submenu.
Step 5 - Connecting Ethernet Cables to the Router
Your TW-H6W1IR has six ports for connecting 10BASE-T Ethernet
devices to form a LAN. The jacks for ports 1 through 5 are wired to let
you connect network end nodes (computers, servers, bridges, other
routers, etc.) using standard “straight-through” EIA (Electronic
Industries Association) Category 3 or higher twisted-pair cables. The
jack for the sixth port is labeled Uplink and is wired to let you connect
to another 10Mbps Ethernet or dual-speed hub using a straight-through
cable, or an end node using a cross-wired cable.
Please refer to the following chart when deciding on the type of cable
necessary for a given connection:
DEVICE PORT
USED
Norma
l
Router Server (or PC) Straight-Through (||)
Uplink
Server (or PC) Crossover (X)
18 Installation
DEVICE BEING
CONNECTED
Hub or
Switch
Hub or
Switch
PORT
TYPE
Normal Crossover (X)
Uplink Straight-Through (||)
Normal Straight-Through (||)
Uplink Crossover (X)
CABLE TO USE
TW -H6W1IR ISDN Remote Router
The figure below shows how to make an Ethernet connection between
the router and a network end node.
Important Notes on Ethernet Connections
Observe the following rules when connecting devices with twisted-pair
Ethernet cables:
? ?For both end-node and uplink connections, use only EIA
Category 3 or higher-grade twisted-pair data cables with RJ-45
plugs. In almost all cases, only standard straight-through cables
are needed.
? ?Make sure no cable is more than 100 meters (328 feet) long.
? ?When uplinking two hubs together with a straight-through cable,
use an uplink-type jack at one end, and an end-node-type jack
at the other.
Installation 19
TW -H6W1IR ISDN Remote Router
? ?If uplinking more than two hubs together, observe the 5-4-3 rule:
no signal, in order to go from one end node to another, must ever
pass through more than five twisted-pair cables, four repeaters
(that is, hubs), and three uplink cables. This is the maximum signal
path in twisted-pair Ethernet. Also be sure never to allow a signal
loop to form.
Note that you can connect an end node through the Uplink jack,
but to do so you must use a cross-wired cable or cable
converter.
Step 6 - Powering Up Devices for Initial Configuration
Plug in the included 18V DC, 750 mA power adapter into the power
jack on the router’s rear panel.
20 Installation
TW -H6W1IR ISDN Remote Router
You should have now connected the RS-232 cable to the console, the
ISDN phone line, one or more Ethernet cables, and the power adapter.
At this point in the installation process you can now power up the
console computer, run the terminal emulation software (if necessary),
and then power up the TW-H6W1IR.
Step 7 - Initial Configuration of the Router
After the console is properly connected and both devices are powered
on as described in the preceding sections, you should see the router run
through the power on self test (POST). Finally, it will arrive at the logon
screen shown below. If the login screen does not appear, press <Ctrl>
+ <R> to refresh the screen.
Installation 21
TW -H6W1IR ISDN Remote Router
To log on to the router, use the factory set username and password
‘Admin’ (without the quotes). Please note that the user name and
password are case-sensitive.
Upon entering the username and password (using the <tab> key to
jump to the next field), position the cursor on OK and press <Enter>.
You will then see the following Main Menu:
Step 7 - Configuring the LAN Port
Preparing the router for connection to a LAN only requires enabling the
LAN port, enabling IP networking, assigning the LAN port an IP
address and enabling telnet (if necessary). After the LAN port is
configured, all other features on the router can be configured remotely
through the LAN by using the included Windows-based Router
Configuration Utility or Telnet. Regardless, the router can always be
configured using a console connected to the RS-232 Console port.
To configure the LAN:
22 Installation
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