TP-LINK TL-PA4020PT User guide

Quick Installation Guide

AV500 2-port Powerline Adapter with AC Pass Through

Package Contents

Ethernet Cable

QIG

Warning on Final Location

Powerline Adapter

* The provided power plug may dier from the picture due to dierent
regional power specications. Here we take the EU version as an example.

*

MODEL NO.

TL-PA4020P

LED and Button Descriptions

1

NOTE:

It's strongly recommended that you plug the adapter directly into the

wall socket, for some power strips have surge protector which can lter data.

Network Installation

To add another adapter

TP-LINK powerline adapters are Plug and Play. After taking the steps above,
y

ou can surf the Internet

.

Plug an additional adapter into the wall socket, and the connection will be
established automatically within 60 seconds.

NOTE:

1.

2.

To surf the Internet, please make sure that your router is properly
connected to the Internet.
If the adapters fail to automatically link to each other, you can
establish a private network by using the pair button. To set up a
private network, please go to Appendix: Using the Pair Button for
detailed instructions.

*

Five minutes after the device connected to the adapter is turned o, the adapter will

automatically switch to power-saving mode.

Item Status Description

Power LED

Powerline LED

Ethernet LED

Solid

Solid

Solid

Blinking

Blinking

Blinking

O

O

O

The adapter is on.

The adapter is o.

The adapter is in power-saving mode or in pairing
procedure.

The adapter is connected to a powerline network.

The adapter is transferring data.

The adapter isn’t connected to any powerline network
or is in power-saving mode. *

At least one Ethernet port is connected, but there is no
data being transferred.

At least one Ethernet port is transferring data.

No Ethernet port is connected.

Item

Pair Button

Description

Pair button is used to secure a powerline network. To secure
your network, please refer to Appendix: Using the Pair Button.

Integrated

Electrical Socket

The integrated electrical socket allows additional devices or
multiple sockets to be connected to the adapter just like to a
normal wall socket. No electrical socket is lost.

2

4

LINE

1

2

3

4

Power

1

3

2

5

7106504568 REV1.0.0

Pair Button

Power LED
Powerline LED
Ethernet LED

Integrated Electrical Socket

TL-PA4020P

AV500 2-port Powerline Adapter with AC Pass Through

Resource CD

( For Windows Only )

Appendix: Using the Pair Button (Setting up a private network)

Troubleshooting

www.tp-link.com

TP-LINK TECHNOLOGIES CO., LTD.

Plug the adapters into the same power strip and follow Appendix:
Using the Pair Button to pair them . If they still don’t work, please

check for possible interference causes:

To set up a private network :

Press the pair button on adapter A for 1 second and the Power
LED will begin ashing. If pressed till all the LEDs turn o (a

t

least

7 seconds ), the adapter will leave the network.

Within 2 minutes, press the pair button on adapter B for 1
second and the Power LED will begin ashing as well.

In about 60 seconds you’ll see the Powerline LEDs on both
adapters light up, indicating the two adapters have
intercommunicated with each other successfully.

3.

2.

1.

2.

1.

* It is highly recommended to rst set up the two adapters in the same
room or on the same power strip and then place them in a suitable
location.

To join an existing private network:

If you want to add adapter C to the existing private network, please
follow the steps.

Press the pair button on the adapter A or B for 1 second (do not
press both), and the Power LED will begin ashing.

Within 2 minutes press the pair button on adapter C for 1 second,
the Powerline LED on the adapter C will light up in about 60

seconds.
* You can follow the steps above to add more adapters to the private
network one by one.

2.

1.

Air-conditioners, washing machines, and other similar household
appliances are working too close to the adapters.
Air switch may lead to failed communication among PLC devices;
check whether there are air switches hindering communication.

Make sure all the adapters are under the same electric meter.
If the Power LED does not light up at all, there may be a hardware
problem.
The PLC devices might not communicate with each other if they are
in dierent phases of a four-wire three-phase circuit.
As some power strips have surge protector, please make sure the
adapters are not separated by the power strips.

4.

3.

2.

1.

NOTE:

More advanced conguration, such as reset, rmware upgrade and QoS conguration can be accessed through the utility, so install the Powerline
Utility if necessary. (Only for Windows)
For detailed instructions, please refer to the User Guide on the Resource CD.

Singapore

Tel: [phone]
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: 24hrs, 7 days a week

USA/Canada

Toll Free: [phone]
E-mail: [e-mail] (USA)

[e-mail](Canada)

Service time: 24hrs, 7 days a week

Australia/New Zealand

Tel: NZ 0800 87 5465 (Toll Free)

AU 1300 87 5465 (Depending on 1300
policy.)

E-mail: [e-mail] (Australia)

[e-mail] (New Zealand)

Service time: 24hrs, 7 days a week

Italy

Tel: [phone]
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: Monday to Friday
09:00 to 13:00; 14:00 to 18:00

Indonesia

Tel: [phone]
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: Sunday to Friday, 09:00 to 12:00,
13:00 to 18:00 *Except public holidays

Malaysia

Toll Free: 1300 88 875 465
Email: [e-mail]
Service time: 24hrs, 7 days a week

Poland

Tel: [phone] (if
calls from mobile phone)
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (DST)

Germany/Austria

Tel: [phone] (German Service)

+49 1805 TPLINK
[phone]

Fee: Landline from Germany: 0.14EUR/min.

Landline from Austria: 0.20EUR/min.
E-mail: [e-mail]
Service time: Monday to Friday, 09:00 to 12:30
and 13:30 to 18:00. GMT+1 or GMT+2 (DST in
Germany) *Except bank holidays in Hesse

Global

Tel: [phone]
Fee: Depending on rate of dierent carriers, IDD.
E-mail: [e-mail]
Service time: 24hrs, 7 days a week

UK

Tel: [phone]
Fee: Landline: 1p-10.5p/min, depending on the
time of day. Mobile: 15p-40p/min, depending
on your mobile network.
E-mail: [e-mail]
Service time: 24hrs, 7 days a week

Turkey

Tel: [phone] (Turkish Service)
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: 09:00 to 21:00
7 days a week

Ukraine

Tel: [phone]
Fee: Free for Landline; Mobile: Depending on
rate of dierent carriers
E-mail: [e-mail]
Service time: Monday to Friday
10:00 to 22:00

Brazil

Toll Free: 0800 608 9799 (Portuguese Service)
E-mail: [e-mail]
Service time: Monday to Friday, 09:00 to 20:00;
Saturday, 09:00 to 15:00

France

Tel: [phone] (French service)
Fee: 0.118 EUR/min from France
Email: [e-mail]
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays

Russian Federation

Tel: [phone] (Moscow NO.)

8 [phone] (Toll-free within RF)
E-mail: [e-mail]
Service time: From 09:00 to 21:00 (Moscow
time)
*Except weekends and holidays in RF

Switzerland

Tel: [phone] (German Service)
Fee: 4-8 Rp/min, depending on rate of dierent
time.
E-mail: [e-mail]
Service time: Monday to Friday, 09:00 to 12:30
and 13:30 to 18:00. GMT+1 or GMT+2 (DST)

Technical Support

For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to:

http://www.tp-link.com/en/support/download

For all other technical support, please contact us by using the following details:

Q1. I have followed the above instructions, but my adapters
are still not working. What can I do?

Q2. The adapters were working ne but no longer work now

that they've been moved. How do I make them work
again?

Router

Laptop

TV&Set-Top Box

A B

C