Information on the plug-in hybrid system and adjusting
and operating features such as door locks, mirrors, and
steering column
Driving, stopping and safe-driving information
Air conditioning and audio systems, as well as other interior features for a comfortable driving experience
Cleaning and protecting your vehicle, performing do-ityourself maintenance, and mainten ance inform a tion
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident
Detailed vehicle information
7
For owners
Index
Reporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
Alphabetical listing of information contained in this
manual
PRIUS PHV_OM_OM47787U_(U)
1
TABLE OF CONTENTSIndex
1
Before driving
1-1. Plug-in hybrid system
Plug-in hybrid system
features.............................. 32
Plug-in hybrid system
precautions ........................ 44
Energy monitor/consumption
screen ................................ 52
Plug-in hybrid vehicle
driving tips.......................... 67
Plug-in Hybrid
Applications........................ 70
1-2. Charging
Charging equipment............. 73
Power sources that can be
used ................................... 77
How to charge...................... 80
When normal charging
cannot be carried out ......... 98
Inspecting the charging
cable ................................ 103
1-4. Opening, closing and locking
the doors
Smart key system
(with entry function).......... 108
Smart key system
(without entry function)..... 126
Wireless remote control...... 132
Side doors .......................... 134
Back door ........................... 140
1-5. Adjustable components
(seats, mirrors, steering
wheel)
Front seats.......................... 146
Rear seats.......................... 149
Head restraints................... 152
Seat belts............................ 156
Steering wheel.................... 165
Inside rear view mirror........ 166
Outside rear view mirrors ... 169
1-6. Opening and closing the
windows
Power windows................... 171
1-3. Key information
Keys ................................... 105
2
PRIUS PHV_OM_OM47787U_(U)
1-7. Refueling
Opening the fuel tank cap... 174
1-8. Theft deterrent system
Immobilizer system............. 179
1-9. Safety information
Correct driving posture........ 182
SRS airbags........................ 184
Front passenger occupant
classification system......... 198
Child restraint systems........ 204
Installing child restraints...... 209
2
When driving
2-1. Driving procedures
Driving the vehicle............... 224
Power (ignition) switch........ 238
Hybrid transmission ............ 245
Turn signal lever ................. 254
Parking brake...................... 255
Horn.................................... 256
2-2. Instrument cluster
Gauges and meters ............ 257
Indicators and warning
lights ................................. 262
Multi-information display..... 266
Head-up display.................. 285
2-3. Operating the lights and
windshield wipers
Headlight switch................. 292
Fog light switch................... 298
Windshield wipers and
washer.............................. 300
Rear window wiper and
washer.............................. 304
Headlight cleaner switch .... 307
2-4. Using other driving systems
Cruise control..................... 308
Dynamic radar cruise
control .............................. 312
Driving assist systems........ 328
Hill-start assist control........ 333
PCS (Pre-Collision
System)............................ 335
2-5. Driving information
Cargo and luggage............. 343
Vehicle load limits............... 348
Winter driving tips............... 349
Trailer towing...................... 354
Dinghy towing..................... 355
1
2
3
4
5
6
PRIUS PHV_OM_OM47787U_(U)
7
3
TABLE OF CONTENTSIndex
3
Interior features
3-1. Using the air conditioning
system and defogger
Air conditioning system ...... 358
Using the steering wheel
climate remote control
switches ........................... 369
Remote Air Conditioning
System............................. 371
Rear window and outside
rear view mirror defoggers
switch............................... 375
3-2. Using the audio system
Audio system types............ 376
Using the AUX port/
USB port .......................... 381
3-3. Using the interior lights
Interior lights list ................. 382
• Front interior lights........... 383
• Personal lights ................. 383
• Rear interior light.............. 384
3-4. Using the storage features
List of storage features....... 385
• Glove boxes ..................... 386
• Console box ..................... 387
• Cup holders...................... 388
• Bottle holders ................... 390
• Auxiliary boxes................. 391
3-5. Other interior features
Sun visors........................... 392
Vanity mirrors ..................... 393
Outside temperature
display .............................. 394
Power outlets...................... 395
Seat heaters....................... 397
Armrest............................... 399
Assist grips......................... 400
Floor mats........................... 401
Luggage compartment
features ............................ 403
Garage door opener........... 407
Safety Connect................... 415
4
PRIUS PHV_OM_OM47787U_(U)
4
Maintenance and care
5
When trouble arises
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior............ 424
Cleaning and protecting
the vehicle interior............. 428
4-2. Maintenance
Maintenance
requirements..................... 431
General maintenance.......... 434
Emission inspection and
maintenance (I/M)
programs........................... 438
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions....................... 439
Hood ................................... 442
Positioning a floor jack........ 445
Replacing the tire................ 448
Engine compartment........... 459
12-volt battery..................... 471
Tires.................................... 476
Tire inflation pressure ......... 486
Wheels................................ 490
Electronic key battery.......... 493
Checking and replacing
fuses................................. 495
Light bulbs........................... 507
5-1. Essential information
Emergency flashers............ 524
If your vehicle needs to be
towed................................ 525
If you think something is
wrong ............................... 532
5-2. Steps to take in an emergency
If a warning light turns on
or a warning buzzer
sounds.............................. 533
If a warning message is
displayed.......................... 546
If you have a flat tire........... 566
If the hybrid system will not
start.................................. 588
If you lose your keys........... 590
If the electronic key does
not operate properly......... 591
If the 12-volt battery is
discharged........................ 594
If your vehicle overheats .... 600
If the vehicle becomes
stuck................................. 605
If your vehicle has to be
stopped in an
emergency ....................... 607
1
2
3
4
5
6
7
PRIUS PHV_OM_OM47787U_(U)
5
TABLE OF CONTENTSIndex
6
Vehicle specifications
Index
6-1. Specifications
Maintenance data
(fuel, oil level, etc.)........... 610
Fuel information ................. 621
Tire information.................. 625
6-2. Customization
Customizable features ....... 639
6-3. Initialization
Items to initialize................. 647
7
For owners
Reporting safety defects for
U.S. owners ..................... 650
Seat belt instructions for
Canadian owners
(in French)........................ 651
SRS airbag instructions for
Canadian owners
(in French)........................ 653
Abbreviation list ............... 666
Alphabetical index............ 668
What to do if... .................. 680
6
PRIUS PHV_OM_OM47787U_(U)
1
2
3
4
5
6
PRIUS PHV_OM_OM47787U_(U)
7
7
Fuel filler door
P. 174
Pictorial index
P. 298
P. 292, 295
P. 292
P. 292
P. 442
P. 300
P. 169
P. 254
P. 295
Exterior
Windshield wipers
Hood
Outside rear view mirrors
Front turn signal lights
Fog lights
8
PRIUS PHV_OM_OM47787U_(U)
Daytime running lights
(for the U.S.A.)
Daytime running lights(for Canada)
and headlights
Parking lights
Front side marker lights
P. 476
P. 448
P. 619
P. 625
P. 292
P. 134
P. 292
P. 254
P. 292
Back door
P. 140
P. 304
P. 375
P. 73
Rear window wiper
Rear window defoggers
Charging port
Side doors
Camera*
License plate lights
Rear turn signal lights
PRIUS PHV_OM_OM47787U_(U)
Tires
●Rotation
●Replacement
●Inflation pressure
●Information
Rear side marker lights
Tail lights
: If equipped
*: Refer to “Display Audio System Owner’s Manual”
or “Navigation System Owner’s Manual”.
9
P. 401
Pictorial index
P. 184
P. 184
P. 146
P. 149
P. 386
P. 152
P. 156
P. 399
P. 388
Head restraints
Interior
Seat belts
Cup holders
Armrest
SRS front passenger airbag
Glove boxes
Rear seats
SRS side airbags
Front seats
Floor mat
10
PRIUS PHV_OM_OM47787U_(U)
A
P. 166
P. 407
P. 392
P. 184
P. 384
P. 393
P. 383
P. 415
P. 415
P. 391
P. 400
Sun visors
Front interior/personal lights
Microphone*
Assist grips
Rear interior light
SRS curtain shield airbags
“SOS” button
Auxiliary box
Vanity mirrors
Anti-glare inside rear view mirror
Garage door opener switches
PRIUS PHV_OM_OM47787U_(U)
: If equipped
*: Refer to “Display Audio System Owner’s Manual”
or “Navigation System Owner’s Manual”.
11
P. 171
P. 171
P. 134
P. 134
Pictorial index
B
Window lock switch
Door lock switch
Inside lock button
Interior
Power window switches
12
PRIUS PHV_OM_OM47787U_(U)
C
P. 387
P. 388
P. 381
P. 395
AUX port/USB port*
Console box
Power outlet
PRIUS PHV_OM_OM47787U_(U)
Cup holders
*: Refer to “Display Audio System Owner’s Manual”
or “Navigation System Owner’s Manual”.
13
Pictorial index
P. 395
P. 397
P. 391
D
Seat heater switches
Interior
Auxiliary box
14
PRIUS PHV_OM_OM47787U_(U)
Power outlet
Pictorial index
P. 292
P. 254
P. 298
P. 336
P. 255
P. 478
P. 300
P. 304
P. 257
P. 266
P. 376
P. 184
P. 256
P. 184
P. 165
SRS driver airbag
Horn
Headlight switch
Instrument panel
Windshield wipers and
washer switch
Rear window wiper and
washer switch
Turn signal lever
Fog light switch
Gauges and meters
Multi-information display
Navigation system*
Audio system*
SRS knee airbag
1
2
Parking brake pedal
PRIUS PHV_OM_OM47787U_(U)
Pre-collision braking off switch
Tire pressure warning reset switch
Tilt and telescopic steering control lever
: If equipped
1
*
:Refer to “Navigation System Owner’s Manual”.
2
*
:Refer to “Display Audio System Owner’s Manual”.
15
P. 260
P. 307
P. 442
P. 169
Pictorial index
P. 174
P. 259
A
Instrument panel
Outside rear view mirror switches
Headlight cleaner switch
Fuel filler door opener
MPH or km/h button
Instrument panel light control dial
Hood lock release lever
16
PRIUS PHV_OM_OM47787U_(U)
B
P. 267
P. 308
P. 312
P. 312
P. 267, 273
P. 369
“TRIP” button
Climate remote control switches
Audio remote
control switches
Talk switch*
Telephone switches*
1, 2
1, 2
*
1, 2
“DISP” button
Cruise control switch
Dynamic radar cruise control
Vehicle-to-vehicle distance button
switch
PRIUS PHV_OM_OM47787U_(U)
: If equipped
1
*
:Refer to “Navigation System Owner’s Manual”.
2
*
:Refer to “Display Audio System Owner’s Manual”.
17
P. 275
P. 86
P. 238
Pictorial index
P. 285
C
Instrument panel
Clock adjustment buttons
Charging timer switch
Head-up display switches
Power (ignition) switch
18
PRIUS PHV_OM_OM47787U_(U)
P. 358
P. 375
D
P. 37
P. 247
P. 247
P. 524
P. 245
P. 248
Air conditioning system
Rear window and outside rear view
mirror defoggers switch
Emergency flasher switch
PRIUS PHV_OM_OM47787U_(U)
EV/HV mode selection switch
Eco drive mode switch
Power mode switch
Shift lever
P position switch
: If equipped
19
Pictorial index
P. 404
P. 141
P. 403
P. 403
P. 403
Luggage compartment light
Luggage compartment
Luggage cover
Auxiliary box
20
PRIUS PHV_OM_OM47787U_(U)
Auxiliary box
Cargo hooks
PRIUS PHV_OM_OM47787U_(U)
21
For your information
Main Owner’s Manual
Please note that this manual applies to all models and explains all equipment, including options. Therefore, you may find some explanations for
equipment not installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of color and equipment.
Noise from under vehicle after turning off the hybrid system
Approximately five hours after the hybrid system is turned off, you may hear
sound coming from under the vehicle for several minutes. This is the sound
of a fuel evaporation leakage check and, it does not indicate a malfunction.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available in the market. You should know that Toyota does
not warrant these products and is not responsible for their performance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products could affect its performance,
safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from the modification may
not be covered under warranty.
22
PRIUS PHV_OM_OM47787U_(U)
Installation of a mobile two-way radio system
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Cruise control system
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation.
High voltage parts and cables on the hybrid vehicles emit approximately the
same amount of electromagnetic waves as the conventional gasoline powered vehicles or home electronic appliances despite of their electromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
PRIUS PHV_OM_OM47787U_(U)
23
Vehicle data recordings
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Hybrid battery (traction battery) status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record conversations, sounds or pictures.
● Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
● Usage of data collected through Safety Connect (U.S. mainland only)
If your Toyota has Safety Connect and if you have subscribed to those services, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
24
PRIUS PHV_OM_OM47787U_(U)
Event data recorder
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed
to record data related to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-
tened;
• How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a nontrivial crash situa-
tion occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
PRIUS PHV_OM_OM47787U_(U)
25
● Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle)
is obtained
• In response to an official request by the police, a court of law or a government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These components may include airbag, seat belt pretensioners, and wireless remote control batteries.
26
PRIUS PHV_OM_OM47787U_(U)
CAUTION
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.
27
PRIUS PHV_OM_OM47787U_(U)
CAUTION
■ Hybrid battery (traction battery)
Never resell, hand over or modify the hybrid battery (traction battery). To prevent accidents, hybrid batteries (traction batteries) that have been removed
from a disposed vehicle are collected through Toyota dealers. Do not dispose of the battery yourself.
Unless the battery is properly collected, the following may occur, resulting in
death or serious injury:
• The hybrid battery (traction battery) may be illegally disposed of or
dumped, and someone may touch a high voltage part, resulting in an
electric shock.
• The hybrid battery (traction battery) is intended to be used exclusively
with your hybrid vehicle. If the hybrid battery (traction battery) is used
outside of your vehicle or modified in any way, acc idents such as electric
shock, heat generation, smoke generation, an explosion and electrolyte
leakage may occur.
When reselling or handing over your vehicle, the possibility of an accident is
extremely high because the person receiving the vehicle may not be aware
of these dangers.
■ Disposal of the hybrid battery (traction battery)
If your vehicle is disposed of without the hybrid battery (traction battery) having been removed, there is a danger of serious electric shock if high voltage
parts, cables and their connectors are touched. In the event that your vehicle
must be disposed of, the hybrid battery (traction battery) must be disposed
of by your Toyota dealer or a qualified service shop. If the hybrid battery
(traction battery) is not disposed of properly, it may cause electric shock that
can result in death or serious injury.
28
PRIUS PHV_OM_OM47787U_(U)
Symbols used throughout this manual
CAUTION
NOTICE
ITOPP105
Cautions & Notices
This is a warning against something which, if ignored, may cause death or
serious injury to people. You are informed about what you must or must not do
in order to reduce the risk of death or serious injury to yourself and others.
This is a warning against something which, if ignored, may cause damage to
the vehicle or its equipment. You are informed about what you must or must
not do in order to avoid or reduce the risk of damage to your Toy ota and its
equipment.
Symbols used in illustrations
Safety symbol
The symbol of a circle with a slash through it means “Do not”,
“Do not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turning, etc.) used to operate switches
and other devices.
Indicates the outcome of an operation (e.g. a lid opens).
29
PRIUS PHV_OM_OM47787U_(U)
30
1-1. Plug-in hybrid system
Plug-in hybrid system
features............................ 32
Plug-in hybrid system
precautions ...................... 44
Energy monitor/
consumption screen......... 52
Plug-in hybrid vehicle
driving tips........................ 67
Plug-in Hybrid
Applications ..................... 70
PRIUS PHV_OM_OM47787U_(U)
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