TOYOTA Highlander 2011 User Manual
Abbreviation list
Abbreviation/Acronym list
ABBREVIATIONS MEANING
2WD 2 Wheel Drive
4WD 4 Wheel Drive
A/C Air Conditioning
ABS Anti-lock Brake System
ACC Accessory
ALR Automatic Locking Retractor
CRS Child Restraint System
DAC Downhill Assist Control
DISP Display
ECU Electronic Control Unit
EDR Event Data Recorder
ELR Emergency Locking Retractor
EPS Electric Power Steering
602
GAWR Gross Axle Weight Rating
GVWR
I/M Emission Inspection and Maintenance
LATCH Lower Anchors and Tethers for Children
LED Light Emitting Diode
MMT
MTBE
OBD On Board Diagnostics
SRS Supplemental Restraint System
TIN Tire Identification Number
TPMS Tire Pressure Warning System
TRAC Traction Control
VIN Vehicle Identification Number
VSC Vehicle Stability Control
Gross Vehicle Weight Rating
Methylcy clopentadienyl Manganese Tricarbonyl
Methyl Tertiary Butyl Ether
For your information
Main Owner’s Manual
Please note that this manual covers all models and all equipment, including
options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
Noise from under vehicle after turning off the engine
Approximately five hours after the engine is turned off, you may hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota
vehicles are currently available on the market. You should know that these
parts are not covered by Toyota warranty and that Toyota is not responsible
for their performance, repair, or replacement, or for any damage they may
cause to, or adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products.
Modification with non-genuine Toyota products may affect performance,
safety or durability, and may even violate governmental regulations. In
addition, damage or performance problems resulting from the modification
may not be covered under warranty.
24
Installation of a mobile two-way radio system
As the installation of a mobile two-way radio system in your vehicle may
affect electronic systems such as the multi-port fuel injection system/sequential multi-port fuel injection system, cruise control system, anti-lock brake
system, SRS airbag system or seat belt pretensioner system, be sure to
check with your Toyota dealer for precautionary measures or special instructions regarding installation.
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dt sc.ca.go v/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote control batteries.
25
CAUTION
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.
26
Symbols used throughout this manual
Cautions & Notices
CAUTION
This is a warning against anything which may cause death or injury to people if
the warning is ignored. You are informed about what you must or must not do
in order to reduce the risk of injury to yourself and others.
NOTICE
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Symbols used in illustrations
Safety symbol
The symbol of a circle with a slash through it means “Do not”, “Do
not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turning,
etc.) used to operate switches and other
devices.
Indicates the outcome of an operation
(e.g. a lid opens).
27
28
TABLE OF CONTENTS
1
Before driving
2
When driving
Interior
3
features
Maintenance
4
and care
When trouble
5
arises
Vehicle
6
specifications
Adjusting and operating features such as door locks,
mirrors, and steering column.
Driving, stopping and safe-driving information.
Air conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
Cleaning and protecting your vehicle, performing do-ityourself maintenance, and maintenance information.
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
Detailed vehicle information.
7
For owners
Index
Reporting safety defects for U.S. owners and seat belt
and SRS airbag instructions for Canadian owners
Alphabetical listing of information contained in this
manual.
1
CUSTOMER EXPERIENCE CENTER
1-800 -3 31-4 331
HIGHLANDER
2011
QUICK REFERENCE
GUIDE
Printed in U.S.A. 8/10
10-TCS-03977
Cert no. SGSNA-COC-005612
10%
00505-QRG11-HIG
IND
OVE
FEAT
SAFE
EME
1
Visi
2
Prog
mor
3
Hom
2011
Highlander
!
A word about safe vehicle operations
This Quick Reference Guide is a summary of basic vehicle
operations. It contains brief descriptions of fundamental
operations so you can locate and use the vehicle’s main
equipment quickly and easily.
The Quick Reference Guide is not intended as a substitute for
the Owner’s Manual located in your vehicle’s glove box. We
strongly encourage you to review the Owner’s Manual and
supplementary manuals so you will have a better understanding
of your vehicle’s capabilities and limitations.
Your dealership and the entire staff of Toyota Motor Sales,
U.S.A., Inc. wish you many years of satisfied driving in your
new Highlander.
This Quick Reference Guide is not a full description of
Highlander operations. Every Highlander owner should review
the Owner’s Manual that accompanies this vehicle.
Pay special attention to the boxed information highlighted in
color throughout the Owner’s Manual. Each box contains safe
operating instructions to help you avoid injury or equipment
malfunction.
All information in this Quick Reference Guide is current at
the time of printing. Toyota reserves the right to make
changes at any time without notice.
29
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
Spare tire & tools
Tool location
Removing the spare tire
(1) Remove the cover under the center deck board to find the spare tire
clamp bolt.
(2) Assemble the jack handle.
(3) Put the socket adapter on the spare tire clamp bolt. Loosen the bolt
by turning it counterclockwise with the jack handle.
Refer to the Owner’s Manual for tire changing and jack positioning
procedures.
Wrench
Spare tire
Jack handle
Towing eyelet
Socket
adapter
Moving the lever to “LOCK” will allow the door to be opened only from
the outside.
Rear door
Jack
Doors-Child safety locks
(1)
(3)
Push up, or squeeze
lock release to lower
Seat belts-Shoulder belt anchor
(2)
Jack handle
INDEX
OVERVIEW
FEATURES/OPERATIONS
Engine maintenance 9
Fuel tank door release and cap 8
Hood release 8
Indicator symbols 4-5
Instrument cluster 4
Instrument panel 2-3
Keyless entry
Light control-Instrument panel 9
Smart Key system
1
1,2
6
7
Air Conditioning/Heating 20-22
Audio 24-25
Auto lock functions
1
11
Automatic Transmission 10
Bluetooth®audio 25
Clock 22
Cruise control 23
Cup holders 27
Door locks 10
Door-Power back 12
Downhill Assist Control system (DAC) 26
Garage door opener (HomeLink®)
3
23
Hill-start Assist Control (HAC) 27
Lights1& turn signals 16
Moonroof 12
Multi-information display
2
18
Parking brake 11
Power outlets-12V DC 17
Power outlets-120V AC 17
Seat adjustments-Front 13
Seat adjustments-Rear 13
Seat heaters 22
Seats-Folding down second row seats 15
Seats-Head restraints 14
Seats-Removing Center-Stow second row
seat
14
Seats-Returning third row seats 15
Seats-Stowing third row seats 14
Steering lock release 11
Steering wheel controls 26
Telephone controls (Bluetooth®) 19
Tilt and telescopic steering wheel 12
Windows-Power 18
Windshield wipers & washers 15
OVERVIEW FEATURES/OPERATIONS
SAFETY AND EMERGENCY FEATURES
SAFETY AND
EMERGENCY FEATURES
Doors-Child safety locks 29
Seat belts 28
Seat belts-Shoulder belt anchor 29
Spare tire & tools 29
1
Visit your Toyota dealer for information on customizing this feature.
2
Programmable by customer. Refer to the Owner’s Manual for instructions and
more information.
3
HomeLink®is a registered trademark of Johnson Controls, Inc.
Tire Pressure Monitoring (warning) System 28
1
OVERVIEW
Instrument panel
Steering wheel
controls (if equipped)
Automatic Air Conditioning Manu
Steering wheel audio controls
Steering wheel climate controls
Multi-information display button
Voice command button
Telephone controls
1,2
1
1
1
1,2
Headlight and turn signal controls/Headlight, turn signal and front fog
light controls
1
Wiper and washer controls
Multi-information display
Audio system or navigation system-integrated audio system
Theft deterrent system/Engine immobilizer indicator
1
1,2
1
Emergency flasher button
“AIR BAG ON” and “AIR BAG OFF” indicator and front passenger seat
belt reminder lights
Power back door main switch
“ENGINE START STOP” button (Smart Key)
1
1
Tire Pressure Monitoring (warning) System
2
Manual Air Conditioning
Vehicles without
navigation system
Vehicles with
navigation system
OVERVIEW FEATURES/OPERATIONS
Cruise control
Ignition (standard key)
1
Tilt and telescopic steering lock release
Fuel filler door opener
Power back door button
1
Instrument panel light control
Enhanced VSC/TRAC OFF switch
Windshield wiper de-icer switch
1
Power outside rearview mirror controls
Outside rearview mirror
1
/Rear window defogger button
Air Conditioning controls
1
If equipped
2
For vehicles with a navigation system, refer to the “Navigation System
Owner’s Manual.”
3
SAFETY AND EMERGENCY FEATURES
OVERVIEW
Instrument cluster
Tachometer
Engine coolant temperature
Service indicator and reminder
Fuel gauge
Speedometer
Odometer/trip meter switch and trip meter resetting button
Automatic Transmission shift position indicator
Odometer and two trip meters
Indicator symbols
For details, refer to “Indicators and warning lights,” Section 2-2, 2011
Owner’s Manual.
Brake system warning
Driver seat belt reminder
(alarm will sound if speed is over 12 mph)
Front passenger seat belt reminder
(alarm will sound if speed is over 12 mph)
Charging system warning
Front passenger occupant classification or front passenger airbag
ON/OFF indicator
Low engine oil pressure warning
Malfunction/Check Engine indicator
1
If indicator does not turn off within a few seconds of starting engine, there may be a
malfunction. Have vehicle inspected by your Toyota dealer.
1
1
1
1
4
Engine oil replacement reminder
1
Low fuel level warning
Open door warning
Airbag SRS warning
1
Master warning
Automatic Transmission fluid temperature warning
Low Tire Pressure Warning
Electric power steering system warning
Low windshield washer fluid level warning
1
1
1
1
Theft deterrent/Engine immobilizer system indicator
Headlight low/high beam indicator
Turn signal indicator
Front fog light indicator
Slip indicator/Hill-start Assist Control indicator/Downhill Assist
Control indicator
Vehicle Stability Control OFF indicator
1
1
SNOW indicator
OVERVIEW FEATURES/OPERATIONS
Cruise control indicator
Downhill Assist Control indicator
Anti-lock Brake System warning
Traction control OFF indicator
2
If this light flashes, refer to “Cruise control,” Section 2-4, 2011 Owner’s Manual.
2
1
1
1
5
SAFETY AND EMERGENCY FEATURES
OVERVIEW
Keyless entry
Locking operation
Without Smart Key system With Smart Key system
With power back door
Without power back door
Push
Unlocking operation
Without Smart Key system With Smart Key system
With power back door
NOTE: If a door is not opened within 60 seconds of unlocking, all doors will
relock for safety.
Glass hatch operation
(if equipped)
With power
back door
Without power back door
Without power
back door
Push and hold
Push ONCE: Driver door
TWICE: All doors
Power back door operation
(if equipped)
Without Smart Key
system
With Smart Key
system
Push and hold
Panic button
Push and hold
6
Smart Key system (if equipped)
Start function
Green indicator ON
OVERVIEW FEATURES/OPERATIONS
Carrying
Depress
brake pedal
Push
NOTE: Gear shift lever must be in Park and brake pedal depressed.
Power (without starting engine)
Without depressing the brake pedal, pressing the “ENGINE START STOP”
switch will change the operation mode in succession from:
ACC
ON
OFF
Locking operation
Carry remote to lock Carry remote to unlock
Glass hatch unlock
Accessories such as the radio will operate.
Power ON; the engine not running.
All systems OFF.
Unlocking operation
Front door lock
Push
Back door lock/unlock
Front door unlock*
Grasp
SAFETY AND EMERGENCY FEATURES
Lock
Push
Unlock
Push
Carry remote to unlock Carry remote to lock/unlock
Push
* Driver door unlocking function can be programmed to unlock driver door
only, or all doors. Grasping passenger door handle will unlock all doors.
NOTE: Doors may also be locked/unlocked using remote.
7
OVERVIEW
Fuel tank door release and cap
Hood release
Pull
Pull
Store
Turn to open
NOTE: Tighten until one click is
heard. If the cap is not tightened
enough, Check Engine “ ”
indicator may illuminate.
Pull up latch and
raise hood
Engage support rod
8
Engine maintenance
Windshield washer fluid tank
Engine oil filler cap
Engine oil level dipstick
Engine coolant reservoir
NOTE: Regularly scheduled maintenance, including oil changes, will
help extend the life of your vehicle and maintain performance.
Please refer to the “Warranty Maintenance Guide.”
OVERVIEW FEATURES/OPERATIONS
Light control-Instrument panel
+
Brightness
control
-
9
SAFETY AND EMERGENCY FEATURES
FEATURES/OPERATIONS
Automatic Transmission
Park*
Reverse
Neutral
Drive
“S” mode
“S”
* The “ENGINE START STOP”/ignition switch must be “ON” and the brake
pedal depressed to shift from Park.
“D”
“S” (Sequential) mode
Shift the shift lever to “S” position from “D” position.
+: Upshift (push and release)
-: Downshift (pull and release)
Downshifting increases power going uphill, or provides engine braking
downhill. For best fuel economy during normal driving conditions, always
drive with the shift lever in the “D” position.
Snow mode
Push
The snow mode prevents sudden acceleration on slippery surfaces. Use in
snowy or icy road conditions.
Door locks
Unlock
Lock
10
Auto lock functions
Automatic door locks can be programmed to operate in two different
modes, or turned OFF.
-Doors lock when shifting from Park.
-Doors lock when the vehicle speed goes above approximately 12 mph.
-Doors unlock when shifting into Park.
Vehicles without Smart Key system
-Doors unlock when the ignition switch is set from “ON” to “ACC” or
“LOCK” and driver’s door is opened.
Vehicles with Smart Key system
-Doors unlock when the “ENGINE START STOP” switch is set to OFF and
driver’s door is opened.
Refer to the Owner’s Manual for more details.
Steering lock release
Smart Key system Without Smart Key system
Turn
Turn
Turn
OVERVIEW FEATURES/OPERATIONS
Parking brake
Push
Push
SAFETY AND EMERGENCY FEATURES
Set: Depress
Release: Depress again
11
FEATURES/OPERATIONS
Tilt and telescopic steering wheel
Angle
Length
Lock release lever
Hold wheel, push lever down, set angle and length, and return lever.
NOTE: Do not attempt to adjust while the vehicle is in motion.
Moonroof (if equipped)
Sliding operation
Push once to open partway;
again to open completely.
Open
Tilting operation
Tilt
Close
Recommended open position to
minimize wind noise.
Close
Door-Power back (if equipped)
Instrument panel Back door (close only)
Push and hold
Open: Push and hold
Close: Push and hold again
NOTE: If battery is disconnected, the power back door needs to be
reinitialized. Refer to the Owner’s Manual for more details.
12
Push
Seat adjustments-Front
Manual seat
Seat position (forward/backward)
Seat cushion angle
Height crank (driver side only)
Seatback angle
Seat position, cushion angle (driver side only) and height (driver side
only)
Driver seat leg support (if equipped)
Lumbar support (driver side only)
Power seat
Seat adjustments-Rear
Second row seat
OVERVIEW FEATURES/OPERATIONS
Seat position (forward/backward)
Seatback angle
Third seat access lever
Seatback release
Refer to the Owner’s Manual for more details.
13
SAFETY AND EMERGENCY FEATURES
FEATURES/OPERATIONS
Seats-Head restraints
Front Rear
Height
Lock release button
Angle (if equipped)
Lock release button
Seats-Removing Center-Stow
second row seat
(1)
(4)
(1) Remove the second row console from the front center console box.
(2) Lower the center head restraint.
(3) Pull the strap, then fold down the seatback.
(4) Pull the lever behind the second center seat and lift the rear of the
seat to remove.
(5) Stow the seat in the front center console box.
(5)
(3)(2)
NOTE: The second-row console can now be installed between the second
row seats.
Seats-Stowing third row seats
Pull
14
Seats-Returning third row seats
(1) Pull
(2) Raise
Refer to the Owner’s Manual for more details.
Seats-Folding down second row seats
(if equipped)
From outside
Left side/center remote
seat release
Right side remote seat release
From inside
Windshield wipers & washers
Front
Adjust frequency*
OVERVIEW FEATURES/OPERATIONS
(1) Pull up
(2) Fold down
Single wipe
* Intermittent windshield
wiper frequency adjustment
Rotate to increase/decrease
wipe frequency.
Rear
Pull to wash and wipe
Wash and wipe
Wipe
Interval wipe
Wash and wipe
15
Interval wipe
Slow
Fast
SAFETY AND EMERGENCY FEATURES
FEATURES/OPERATIONS
Lights & turn signals
Headlights
With DRL OFF switch
Headlights
Parking lights
Auto
DRL OFF
Without DRL OFF switch
Auto (if equipped)
Headlights
Parking lights
Low beam
High beam
High beam flasher
-Daytime Running Light system (DRL) (if equipped) Automatically turns
on the headlights at a reduced intensity.
-Automatic light cut off system Lights automatically turn off after a
delay of 30 seconds, or when lock switch on remote is pushed after
all doors are locked.
Front fog lights (if equipped)
Turn
Front fog lights come on only when the headlights are on low beam.
Turn signals
Right turn
Lane change
Lane change
Left turn
16
Power outlets-12V DC
Instrument panel (with seat heater)
Center console
Instrument panel (without seat heater)
Luggage compartment
The “ENGINE START STOP”/ignition switch must be in the “ACC” or “ON”
position to be used.
Power outlets-120V AC (if equipped)
Beside second row seat
OVERVIEW FEATURES/OPERATIONS
The “ENGINE START STOP”/ignition switch must be in the “ON” position to
be used.
17
SAFETY AND EMERGENCY FEATURES
FEATURES/OPERATIONS
Multi-information display (if equipped)
Push “DISP” to change information in the following:
(1) Average gas mileage after refueling
(2) Current gas mileage
(3) Miles left on remaining fuel
(4) Driving distance from engine start
(5) Average gas mileage
(6) Average gas mileage history
Push and hold “DISP” to set up the displays and the rearview
monitor displays.
Windows-Power
Driver side
Window lock switch
Up
Down
Automatic operation (driver’s window only) Push the switch completely
down or pull it completely up and release to fully open or close. To stop
window midway, lightly push the switch in the opposite direction.
Window lock switch Deactivates all passenger windows. Driver’s window
remains operable.
18
Telephone controls (Bluetooth®)
(if equipped)
Audio unit
Steering wheel telephone controls
Microphone
OVERVIEW FEATURES/OPERATIONS
Volume
Voice command
button
End call
Start call
Bluetooth®technology allows dialing or receipt of calls without taking
hands from the steering wheel or using a cable to connect the telephone
and the system.
Refer to “Using the hands-free phone system (for cellular phone),” Section
3-4 in the Owner’s Manual, or go to Toyota.LetsTalk.com for more
information about phone connections and compatibility.
19
SAFETY AND EMERGENCY FEATURES
FEATURES/OPERATIONS
Air Conditioning/Heating
Front
automatic Air Conditioning
With rear Air Conditioning
Automatic climate control ON
Adjusting the temperature setting will cause the airflow vents, air
intake and fan to adjust automatically.
Windshield airflow/defogger
Rear Air Conditioning ON/OFF
Fan speed
Outside rearview mirror (if equipped)/Rear window defogger
Recirculate cabin air (fresh air when OFF)
“DUAL” button
Indicator ON: Separate temperature settings for driver, front
passenger and rear passengers.
Indicator OFF: Synchronize temperature settings for driver and all
passengers.
Temperature selector (front passenger side)
Air Conditioning ON/OFF
“SYNC” button
Indicator ON: Synchronize temperature settings for driver and all
passengers.
Indicator OFF: Separate temperature settings for driver, front
passenger and rear passengers.
Temperature selector (rear)
Airflow vent
In “ ” or “ ” mode, use fresh air (“ ” indicator OFF) to
reduce window fogging.
Climate control OFF
Temperature selector (driver side)
20
Without rear Air Conditioning
Front
manual Air Conditioning
Fan speed
Outside rearview mirror (if equipped)/Rear window defogger
Temperature selector
Recirculate cabin air (fresh air when OFF)
Airflow vent
In “ ” or “ ” mode, use fresh air (“ ” indicator OFF) to
reduce window fogging.
Air Conditioning ON/OFF
Use fresh air to quickly cool interior, then change to recirculate for
cooler air.
Use for quick cooling. Air intake will automatically be set to
recirculate.
Rear Air Conditioning ON/OFF (if equipped)
OVERVIEW FEATURES/OPERATIONS
Rear automatic Air Conditioning
Fan speed
Temperature selector
Airflow vent
Automatic climate control ON
Climate control OFF
(if equipped)
SAFETY AND EMERGENCY FEATURES
21
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