Toyota Highlander 2010 User Manual
TABLE OF CONTENTS
1
Before driving
2
When driving
Interior
3
features
Maintenance
4
and care
When trouble
5
arises
Vehicle
6
specifications
Adjusting and operating features such as door locks,
mirrors, and steering column.
Driving, stopping and safe-driving information.
Air conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
Cleaning and protecting your vehicle, performing do-ityourself maintenance, and maintenance information.
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
Detailed vehicle information.
7
For owners
Index
Reporting safety defects for U.S. owners and seat belt
instructions for Canadian owners
Alphabetical listing of information contained in this
manual.
1
1-1. Key information
Keys
The following keys are provided with the vehicle.
Vehicles without smart key system (type A)
Master keys
Valet key
Key number plate
Vehicles without smart key system (type B)
Master keys
Valet key
Key number plate
Vehicles with smart key system
30
Electronic keys
• Operating the smart key
system (→P. 33)
• Operating the wireless
remote control function
(→P. 54)
Mechanical keys
Key number plate
1-1. Key information
Using the mechanical key (vehicles with smart key system)
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted, you will
need the mechanical key.
(→P. 545)
■ When required to leave a key to the vehicle with a parking attendant
Lock the glove box as circumstances demand. (→P. 382)
Vehicles without smart key system: Carry the master key for your own use
and leave the valet key only with the attendant.
Vehicles with smart key system: Remove the mechanical key for your own
use and provide the attendant with the electronic key only.
■ Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made by your Toyota dealer using
the key number plate. (→P. 544)
■ When riding in an aircraft (vehicles with smart key system)
When bringing an electronic key onto an aircraft, make sure you do not
press any buttons on the electronic key while inside the aircraft cabin. If you
are carrying an electronic key in your bag etc, ensure that the buttons are
not likely to be pressed accidentally. Pressing a button may c ause the electronic key to emit radio waves that could interfere with the operation of the
aircraft.
1
Before driving
31
1-1. Key information
NOTICE
■ To prevent key damage
● Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
● Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
● Do not disassemble the key.
32
1-2. Opening, closing and locking the doors
Smart key system
The following operations can be performed simply by carrying the
electronic key on your person, for example in your pocket.
(The driver should always carry the electronic key.)
∗
Electronic key
Electronic key
1
Before driving
Electronic key
Locks and unlocks the doors (→P. 34)
Starts the engine (→P . 179)
Opens the glass hatch (→P. 36)
Locks and unlocks the doors (→P. 34)
Electronic key
∗: If equipped
33
1-2. Opening, closing and locking the doors
Unlocking and locking the doors
Front door handles
Grip the handle to unlock the
doors.
Make sure to touch the sensor on
the back of the handle.
The door cannot be unlocked for
3 seconds after the door is
locked.
Press the lock button to lock the
doors.
34
Back door handle
1-2. Opening, closing and locking th e do o r s
Press the button to unlock the
door.
The door cannot be unlocked for
3 seconds after the door is
locked.
Lock the back door again when
you leave the vehicle. The back
door will not lock automatically
after it has been opened and then
closed.
Press the button to lock the door.
1
Before driving
35
1-2. Opening, closing and locking the doors
Opening the glass hatch (if equipped)
Antenna location and effective range
■ Antenna location
Press and hold the button to
open the glass hatch. The glass
hatch will pop up.
The glass hatch can be unlocked
only when the back door is
closed.
Lock the glass hatch again when
you leave the vehicle. The glass
hatch will not lock automatically
after it has been opened and then
closed.
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
36
1-2. Opening, closing and locking th e do o r s
■ Effective range (areas within which the electronic key is
detected)
When locking or unlocking
the doors
The system can be operated
when the electronic key is
within about 2.3 ft. (0.7 m) of
either of the outside front
door handles.
When starting the engine
or changing “ENGINE
START STOP” switch
modes
The system can be operated
when the electronic key is
inside the vehicle.
When opening the glass
hatch and locking or
unlocking the doors
1
Before driving
This system can be operated
when the electronic key is
within about 2.3 ft. (0.7 m) of
the back door handle.
37
1-2. Opening, closing and locking the doors
■ Operation signals
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: Once; Unlocked: Twice)
■ Conditions affecting operation
The smart key system uses weak radio waves. In the following situations,
the communication between the electronic key and the vehicle may be
affected, preventing the smart key system and wireless remote control from
operating properly. (Ways of coping: →P. 545)
● When the electronic key battery is depleted
● Near a TV tower, electronic power plant, gas station, radio station, large
display, airport or other facility that generates strong radio waves or electrical noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key has come into contact with, or is covered by a
metallic object
● When multiple electronic keys are in the vicinity
● When carrying or using the electronic key together with the following
devices that emit radio waves
• Another vehicle’s electronic key
• A wireless key that emits radio waves
• Personal computer
● If window tint with a metallic content or metallic objects are attached to
the rear window
■ Switching the door unlock function
It is possible to set which doors the entry function unlocks.
STEP
1
Turn the “ENGINE START STOP” switch OFF.
38
STEP
2
When the indicator on the key surface is turned off, push and hold
, or for approximately 5 seconds while pushing
on the key.
1-2. Opening, closing and locking th e do o r s
The setting changes each time an operation is performed, as shown below.
(When changing the setting continuously, release the buttons, wait for at
least 5 seconds, and repeat step 2.)
Multi-information
display
Unlocking doors Beep
Hold the driver's door handle to unlock only the
driver's door.
Exterior: Beeps three
times
Hold the front passenger’s
Interior: Pings once
door handle to unlock all
doors.
STEP
Hold either front door handle to unlock all doors.
3
Unlock the doors using the wireless remote control and open one of
Exterior: Beeps twice
Interior: Pings once
the doors.
If a door is not opened within 60 seconds after is pressed,
the doors will be locked again and the alarm will automatically be
set.
In case that the alarm is triggered, immediately stop the alarm.
(→P. 127)
■ Battery-saving function
In the following circumstances, the entry function is disabled in order to prevent the vehicle and electronic key batteries from discharging.
● When the entry function has not been used for 2 weeks or more
● When the electronic key has been left within approximately 3 ft. (1 m) of
the vehicle for 10 minutes or more
The system will resume operation when...
● The vehicle is locked using the door handle lock button.
● The vehicle is locked/unlocked using the wireless remote control func-
tion. (→P. 54)
● The vehicle is locked/unlocked using the mechanical key. (→P. 545)
1
Before driving
39
1-2. Opening, closing and locking the doors
■ Electronic key battery depletion
● The standard battery life is 1 to 2 years. (The battery becomes depleted
even if the electronic key is not used.) If the smart key system or the
wireless remote control function does not operate, or the detection area
becomes smaller, the battery may be depleted. Replace the battery when
necessary. (→P. 478)
● If the battery becomes low, an alarm will sound in the cabin when the
engine stops. (→P. 41)
● To avoid serious deterioration, do not leave the electronic key within 3 ft.
(1 m) of the following electrical appliances that produce a magnetic field.
• TVs
• Personal computers
• Recharging cellular phones or cordless phones
• Table lamps
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from
the outside of the vehicle.
Depending on the position and holding condition of the electronic key, the
key may not be detected correctly and the system may not operate properly.
(The alarm may go off accidentally, or the door lock prevention may not function.)
■ Note for the entry function
● Even when the electronic key is within the effective range (detection
areas), the system may not operate properly in the following cases.
• The electronic key is too close to the window or outside door handle,
near the ground, or in a high place when the doors are locked or
unlocked.
• The electronic key is on the instrument panel, luggage cover, floor or in
the glove box when the engine is started or “ENGINE START STOP”
switch modes are changed.
● As long as the electronic key is within the effective range, the doors may
be locked or unlocked by anyone.
● Even if the electronic key is not inside the vehicle, it may be possible to
start the engine if the electronic key is near the window.
40
1-2. Opening, closing and locking th e do o r s
● The doors may unlock if a large amount of water splashes on the door
handle, such as in the rain or in a car wash. (The doors will automatically
be locked after approximately 60 seconds if the doors are not opened
and closed.)
● Gripping the door handle when wearing a glove may not unlock the door.
● If the wireless remote control is used to lock the doors when the elec-
tronic key is near the vehicle, there is a possibility that the door may not
be unlocked by the entry function. (Use the wireless remote control to
unlock the doors.)
■ When the vehicle is not driven for extended periods
To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2
m) of the vehicle.
■ Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.
■ Alarms and warning indicators
A combination of exterior and interior alarms as well as warning lights and
warning messages shown on the multi-information display are used to
reduce the chance of vehicle theft and accidents resulting from erroneous
operation.
● When any warning lights come on:
Take appropriate measures according to which warning light comes on.
(→P. 516)
● When a warning message is shown on the multi-information display:
Take appropriate measures according to the warning message on the
multi-information display. (→P. 527)
1
Before driving
41
1-2. Opening, closing and locking the doors
● When an alarm sounds:
Take appropriate measures according to the following table.
Alarm Situation Correction procedure
Exterior alarm
sounds once for
2 seconds
Exterior alarm
sounds once for
10 seconds
Interior alarm
sounds continuously
Interior alarm
beeps repeatedly
Tried to lock the doors and
the glass hatch using the
entry function while the
electronic key is still inside
the passenger compartment.
Tried to close the glass
hatch with the electronic
key inside and all doors
were locked.
Tried to exit the vehicle
with the electronic key and
lock the doors without first
turning the “ENGINE
ST AR T ST OP” switch OFF.
Tried to lock the vehicle
using the entry function
while a door is open.
Tried to open the door and
exit the vehicle without
shifting the shift lever to P.
Switched to ACCESSORY
mode while the driver's
door is open. (Opened the
driver's door when the
“ENGINE START STOP”
switch is in ACCESSORY
mode.)
Retrieve the electronic key from the
passenger compartment and lock the
doors and the glass
hatch again.
Retrieve the electronic key and close
the glass hatch.
Turn the “ENGINE
START STOP” switch
OFF and lock the
doors again.
Close all of the doors
and lock the doors
again.
Shift the shift lever to
P.
Turn the “ENGINE
START STOP” switch
OFF and close the
driver's door.
42
Turned the “ENGINE
ST ART STOP” switch OFF
while the driver's door is
open.
Close the driver's
door.
1-2. Opening, closing and locking th e do o r s
Alarm Situation Correction procedure
Tried to close the driver’s
Interior and exterior alarms sound
continuously .*
door after carrying the key
outside the vehicle with the
“ENGINE START STOP”
switch in IGNITION ON or
ACCESSORY mode and
without the shift lever
Shift the shift lever to
P, turn the “ENGINE
START STOP” switch
OFF and close the
driver’s door again.
being in P.
1
Before driving
Interior alarm
beeps once.*
The electronic key has a
low battery.
Tried to start the engine
without the electronic key
being present, or when the
electronic key was not
Replace the electronic
key battery.
Start the engine with
the electronic key
present.
functioning normally.
Interior alarm
beeps once and
exterior alarm
sounds 3 times.*
Tried to close the driver’s
door after carrying the key
outside the vehicle without
turning the “ENGINE
ST AR T ST OP” switch OFF.
An occupant carried the
electronic key outside the
vehicle and closed the
door when the “ENGINE
START STOP” switch was
Turn the “ENGINE
START STOP” switch
OFF and close the
driver’s door again.
Bring the electronic
key back into the vehi-
cle.
in IGNITION ON or
ACCESSORY mode.
*
: A message will be shown on the multi-information display.
■ If the smart key system does not operate properly
● Locking and unlocking the doors: Use the mechanical key. (→P. 545)
● Starting the engine. (→P. 545)
■ When the electronic key battery is fully depleted
→P. 478
43
1-2. Opening, closing and locking the doors
■ Customization that can be configured at Toyota dealer
It is possible to deactivate the smart key system etc.
(Customizable features →P. 593)
■ Certification for the smart key system
For vehicles sold in the U.S.A.
FCC ID: NI4TMLF-3
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTICE:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
44
1-2. Opening, closing and locking th e do o r s
1
Before driving
45
1-2. Opening, closing and locking the doors471-2. Opening, closing and locking th e do o r s
46
1
Before driving
1-2. Opening, closing and locking the doors
For vehicles sold in Canada
NOTE:
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
48
1-2. Opening, closing and locking th e do o r s
1
Before driving
49
1-2. Opening, closing and locking the doors511-2. Opening, closing and locking th e do o r s
50
1
Before driving
1-2. Opening, closing and locking the doors531-2. Opening, closing and locking th e do o r s
52
CAUTION
■ Caution regarding interference with electronic devices
● People with implanted pacemakers or cardiac defibrillators should keep
away from the smart key system antennas. (→P. 36) The radio waves may
affect the operation of such devices. If necessary, the entry function can
be disabled. Ask your Toyota dealer for details, such as the frequency of
radio waves and timing of emitting the radio waves. Then, consult your
doctor to see if you should disable the entry function.
● User of any electrical medical device other than implanted pacemakers
and implanted cardiac defibrillators should consult the manufacturer of the
device for information about its operation under the influence of radio
waves.
Radio waves could have unexpected effects on the operation of such
medical devices.
Ask your Toyota dealer for details for disabling the entry function.
1
Before driving
1-2. Opening, closing and locking the doors
Wireless remote control
The wireless remote control can be used to lock and unlock the vehicle from outside the vehicle.
Vehicles without smart key system (type A)
Locks all doors
Unlocks all doors
Pressing the button unlocks
the driver’s door. Pressing the
button again within 3 seconds
unlocks the other doors.
Pushing and holding:
Opens and closes the
power back door
Pushing and holding:
Opens the glass hatch
The glass hatch can be
opened only when the back
door is closed.
54
Pushing and holding:
Sounds alarm
1-2. Opening, closing and locking th e do o r s
Vehicles without smart key system (type B)
Locks all doors
Unlocks all doors
Pressing the button unlocks
the driver’s door. Pressing the
button again within 3 seconds
unlocks the other doors.
Pushing and holding:
Sounds alarm
Pushing and holding:
Opens the glass hatch
(vehicles with glass hatch)
The glass hatch can be
opened only when the back
door is closed.
Vehicles with smart key system
1
Before driving
Locks all doors
Unlocks all doors
Pressing the button unlocks
the driver’s door. Pressing the
button again within 3 seconds
unlocks the other doors.
Pushing and holding:
Opens and closes the
power back door (vehicles
with power back door)
Pushing and holding:
Sounds alarm
55
1-2. Opening, closing and locking the doors
■ Operation signals
Doors: A buzzer sounds and the emergency flashers flash to indicate that
the doors have been locked/unlocked. (Locked: Once; Unlocked:
Twice)
Back door: A buzzer sounds and the emergency flashers flash twice to
indicate that the back door has been opened/closed.
■ Panic mode
Vehicles without smart key system
When is pushed for longer than
about one second, an alarm will sound for
about 60 seconds and the vehicle lights
will flash to deter any person from trying
to break into or damage your vehicle.
To stop the alarm, push any button on the
wireless remote control.
Vehicles with smart key system
When is pushed for longer than
about one second, an alarm will sound for
about 60 seconds and the vehicle lights
will flash to deter any person from trying
to break into or damage your vehicle.
To stop the alarm, push any button on the
wireless remote control.
■ Door lock buzzer
If a door is not fully closed, a buzzer sounds continuously if an attempt to
lock the door is made. Fully close the door to stop the buzzer, and lock the
vehicle once more.
56
1-2. Opening, closing and locking th e do o r s
■ Key battery depletion
Vehicles without smart key system
● The standard battery life is 1 to 2 years. (The battery becomes depleted
even if the key is not used.) If the wireless remote control function does
not operate, the battery may be depleted. Replace the battery when necessary. (→P. 477)
Vehicles with smart key system
→P. 478
■ If the wireless remote control does not operate properly
Vehicles without smart key system
Locking and unlocking the doors: Use the key. (→P. 66)
Vehicles with smart key system
● Locking and unlocking the doors: Use the mechanical key. (→P. 545)
● Starting the engine. (→P. 179)
■ Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.
■ Alarm
Using the wireless remote control to lock the doors will set the alarm system.
(→P. 127)
1
Before driving
57
1-2. Opening, closing and locking the doors
■ Conditions affecting operation
Vehicles without smart key system
The wireless remote control function may not operate normally in the follow-
ing situations.
● Near a TV tower, radio station, electric power plant, airport or other facil-
ity that generates strong radio waves
● When carrying a portable radio, cellular phone or other wireless commu-
nication device
● When multiple wireless keys are in the vicinity
● When the wireless key has come into contact with, or is covered by a
metallic object
● When a wireless key (that emits radio waves) is being used nearby
● When the wireless key has been left near an electrical appliance such as
a personal computer
Vehicles with smart key system
→P. 38
■ Customization that can be configured at Toyota dealer
Settings (e.g. wireless remote control) can be changed.
(Customizable features →P. 593)
■ Reversing the operation of the power back door
Pressing the wireless remote control switch again while the power back door
is operating will cause the operation to reverse. However, the reverse operation cannot be performed for the first second after automatic operation starts,
even if the wireless remote control switch is pressed again.
■ When riding in an aircraft (vehicle without smart key system)
When bringing a wireless remote control onto an aircraft, make sure you do
not press any buttons on the wireless remote control while inside the aircraft
cabin. If you are carrying a wireless remote control in your bag etc, ensure
that the buttons are not likely to be pressed accidentally. Pressing a button
may cause the wireless remote control to emit radio waves that could interfere with the operation of the aircraft.
58
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