Toshiba ST-B20 User Manual
TOSHIBA POS Terminal
ST-B20 SERIES
Owner's Manual
A
CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Warnung
Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses Gerät Funkstörungen verursachen.
ATTENTION
Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio.
Auquel cas, l’utilisateur sera amené à prendre les mesures adéquates.
Atención
Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio
interferencias en cuyo caso el usuario deberá tomar las medldas oportunas.
VERWITTIGING
Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorzaken die de gebruiker ertoe
kunnen dwigen sommige maatregelen te moeten treffen.
Avviso
Questo è un apparecchio di Classe A. In un ambiente residenziale questo apparecchio quò provocare
radiodisturbi. In questo caso può essere richiesto all’utilizzatore di prendere misure adeguate.
Schallemission: unter 70dB (A) nach DIN 45635 (ISO7779)
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at this own expense.
Changes or modifications not expressly approved by manufacturer for compliance could void the user’s
authority to operate the equipment.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Celeron is a registered trademark of Intel Corporation.
Perchlorate Material - special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
-- Note; This is applicable to California, U.S.A only
The ST-B20 does not support the hot plug / hot unplug features of the Powered USB interface.
In case of plugging or unplugging the Powered USB peripherals attached to the ST-B20, you are requested
to power off the ST-B20.
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A.
Rue de la Célidée 33 BE-1080 Brussels
Copyright © 2009
by TOSHIBA TEC CORPORATION
ll Rights Reserved
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
Safety Summary ENGLISH VERSION
W
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorized TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
z symbol.
symbol.
ARNING
Prohibited
Prohibited
Prohibited
Do not plug in or unplug the
power cord plug with wet
hands as this may cause
electric shock.
If the machines share the same
outlet with any other electrical
appliances which consume
large amounts of power, the
voltage will fluctuate widely
each time these appliances
operate. Be sure to provide an
exclusive outlet for the
machine as this may cause the
machines to malfunction.
Do not insert or drop metal,
flammable or other foreign
objects into the machines
through the ventilation slits, as
this may cause fire or electric
shock.
machines are improperly handled contrary to this indication.
Any other than the
specified AC voltage is
prohibited.
Prohibited
Prohibited
Do not use voltages other than the
voltage (AC) specified on the
rating plate, as this may cause fire
or electric shock.
Do not place metal objects or
water-filled containers such as
flower vases, flower pots or mugs,
etc. on top of the machines. If
metal objects or spilled liquid enter
the machines, this may cause fire
or electric shock.
Do not scratch, damage or modify
the power cords. Also, do not
place heavy objects on, pull on, or
excessively bend the cords, as this
may cause fire or electric shock.
This indicates that there is the risk of death or serious injury if the
Disconnect
the plug.
If the machines are dropped or
their cabinets damaged, first
turn off the power switches and
disconnect the power cord
plugs from the outlet, and then
contact your authorized
TOSHIBA TEC representative
for assistance. Continued use
of the machine in that condition
may cause fire or electric
shock.
Disconnect
the plug.
Continued use of the machines in
an abnormal condition such as
when the machines are producing
smoke or strange smells may cause
fire or electric shock. In these
cases, immediately turn off the
power switches and disconnect the
power cord plugs from the outlet.
Then, contact your authorized
TOSHIBA TEC representative for
assistance.
(e-i)
Safety Summary ENGLISH VERSION
Disconnect
the plug.
Connect a
grounding wire.
Prohibited
If foreign objects (metal
fragments, water, liquids) enter
the machines, first turn off the
power switches and disconnect
the power cord plugs from the
outlet, and then contact your
authorized TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
Do not use a spray cleaner
containing flammable gas for
cleaning this product, as this
may cause a fire.
Disconnect
the plug.
No
disassembling.
Prohibited
When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
and cause fire or electric shock.
Do not remove covers, repair or
modify the machine by yourself.
You may be injured by high
voltage, very hot parts or sharp
edges inside the machine.
Unauthorized modification is
prohibited.
Care must be taken not to injure
yourself with the printer paper
cutter.
CAUTION
This indicates that there is the risk of personal Injury or damage to objects if
the machines are improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
z Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
z Do not subject the machine to sudden shocks.
z Do not press the keys too hard. Keys will operate correctly if they are touched lightly.
z Clean the cover and keyboard, etc. by wiping with a dry cloth or a cloth soaked with detergent and wrung out thoroughly.
Never use thinner or other volatile solvent for cleaning.
z At the end of the day, turn the power OFF, then clean and inspect the exterior of the machine.
z Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains
interference.
z USE ONLY TOSHIBA TEC SPECIFIED consumables.
z DO NOT STORE the consumables where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or
gas.
z When moving the machine, take hold of the drawer and lift the machine.
z Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
z Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
z Do not lean against the machine. It may fall on you and could cause injury.
z Place the machine on a stable and level surface.
Request Regarding Maintenance
z Utilize our maintenance services.
After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the
inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction.
Cleaning is particularly effective before humid rainy seasons.
z Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and
performance of the machines, preventing accidents beforehand.
For details, please consult your authorized TOSHIBA TEC representative for assistance.
z Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate
or cause the paint to peel.
(e-ii)
EO1-12041
TABLE OF CONTENTS
Page
1. INTRODUCTION----------------------------------------------------------------------------------------1- 1
1.1 Accessories--------------------------------------------------------------------------------------------------1- 1
2. APPEARANCE------------------------------------------------------------------------------------------2- 1
3. CONNECTORS -----------------------------------------------------------------------------------------3- 1
4. INSTALLATION PROCEDURE---------------------------------------------------------------------4- 1
4.1 Environment for Installation----------------------------------------------------------------------------4- 1
4.2 Attaching the Cable Cover-----------------------------------------------------------------------------4- 2
4.3 Replacing the Attachment Screws for the Front Bezel -----------------------------------------4- 2
5. HOW TO LOCK/UNLOCK THE FRONT PANEL-----------------------------------------------5- 1
6. GENERAL MAINTENANCE -------------------------------------------------------------------------6- 1
6.1 Cleaning ------------------------------------------------------------------------------------------------------6- 1
7. TROUBLESHOOTING --------------------------------------------------------------------------------7- 1
8. SPECIFICATIONS -------------------------------------------------------------------------------------8- 1
8.1 Basic Specifications ---------------------------------------------------------------------------------------8- 1
8.2 Options--------------------------------------------------------------------------------------------------------8- 2
8.3 Internal Options---------------------------------------------------------------------------------------------8- 4
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of
TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
1. INTRODUCTION EO1-12041
1.1 Accessories
1. INTRODUCTION
Thank you for choosing the TOSHIBA POS Terminal. This POS Terminal contains all the high
performance register function necessary for a POS Terminal and enables the user oriented system
configuration. By adopting a high-speed CPU, Memory with large capacity, this POS Terminal flexibly
accepts the modification corresponding to the future system environment as the user expects.
This manual describes the functions and handling of this POS terminal and should be read carefully to
help gain maximum performance and life from your POS terminal. For most queries please refer to
this manual and keep it safe for future reference.
1.1 Accessories
Confirm that all the following accessories are contained in the carton. If any accessories are missing
or damaged, contact your TOSHIBA TEC service representative.
Cable Cover (1 pc.) Front Panel Key (2 pcs.) DSM-3x12 Screw (2 pcs.)
(Used to secure the Front Bezel)
NOTE: The power cord is not included in the carton. Please prepare it separately from a local dealer.
1- 1
2. APPEARANCE EO1-12041
r
r
2. APPEARANCE
2. APPEARANCE
Cable Cover
< Front View >
Front Panel Lock
Front Panel
Power LED
HDD LED
Identifie
7 Segment
Diagnostic
Displays
Reset Switch
Power Switch
Headphone Jack
USB Connecto
(1) Power Switch
This is the switch to turn the power of the POS terminal ON or OFF. The Power LED is illuminated
when turning the power on.
NOTE: This switch is a standby switch in the safety standard. It does not fully turn off the POS
terminal.
(2) Power LED (Blue)
This is the LED to indicate the power ON/OFF status of the POS terminal. Blue LED is illuminated
when turning the power ON.
(3) HDD LED (Orange)
This is the LED to indicate the HDD status of the POS terminal. Orange LED is illuminated during
the access to the Hard Disk Drive.
(4) Front Panel Lock
This is the lock of the front panel. To lock the front panel, insert the front panel key to the front
panel lock, and then turn it clockwise. To unlock the front panel, turn the front panel key counter
clockwise.
(5) Headphone Jack
This is used to connect to the headphone.
2- 1
2. APPEARANCE EO1-12041
2. APPEARANCE
(6) USB Connector
Connector for the USB (Universal Serial Bus) interfaces conforming to USB V2.0/1.1. A USB
Mouse, USB keyboard, etc. can be connected to this connector.
(7) Reset Switch
Pressing this switch when the POS terminal hangs up resets the unit.
CAUTION!
Do not press the Reset Switch unnecessarily. Doing so may cause an error.
(8) 7 Segment Diagnostic Displays
The operating condition of the POS terminal is displayed on the 7-segment display.
7 Segment Display Detecting Conditions
_
(Underbar)
"NO SYMBOL"
(Segments all off)
_
(Underbar)
.
(Dot Segment Blinking)
1
2
3
4
H
(Heat)
F
(Fan)
Normal Conditions 1 * (See NOTE) (Initial Power Cable
Plugging)
Normal Conditions 2 (Power ON - OS Operating - Shut Down)
Detecting "Unexpected Power Failure"
"S1" Mode
Memory Error (Before Starting the Display)
Memory Error (After Starting the Display)
BIOS Checksum Error
RTC Error
Option ROM Error (VGA BIOS)
CPU Temperature over the Threshold (Threshold : 95
degrees)
Fan Rotation Speed Slow Down (Threshold : 500rpm or less)
P
(Power)
Power Voltage Out of Range Error (Threshold : +/- 10%)
d
(disk)
Disk Error
L
（small capital "L"）
BIOS not working properly
NOTE:
After "Power ON - OS Operating - Shut Down" procedure (Normal Condition2), "_"(underbar)
symbol will be off.
When the underbar illuminates during the Normal Condition2, it indicates that a power failure
occurred. (The power failure in a short period of time could not be detected.)
2- 2
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