Plug the AC line cord directly into a 120V AC outlet (do
not use an isolation transformer for this check). Use an
AC voltmeter, having 5000 per volt or more sensitivity.
Connect a 1500 10W resistor,paralleled by a 0.15uF
150V AC capacitor between a known good earth ground
(water pipe, conduit, etc.) and all exposed metal parts of
cabinet (antennas, handle bracket, metal cabinet
screwheads, metal overlays, control shafts, etc.).
READING SHOULD NOT EXCEED 0.3V
DVD VIDEO PLAYER
Measure the AC voltage across the 1500 resistor.
The test must be conducted with the AC switch on and
then repeated with the AC switch off. The AC voltage
indicated by the meter may not exceed 0.3V.A reading
exceeding 0.3V indicates that a dangerous potential
exists, the fault must be located and corrected.
Repeat the above test with the DVD VIDEO PLAYER
power plug reversed.
NEVER RETURN A DVD VIDEO PLAYER TO THE
CUSTOMER WITHOUT TAKING NECESSARY
CORRECTIVE ACTION.
AC VOLTMETER
(5000 per volt
or more sensitivity)
Good earth ground
1500
10W
such as a water pipe,
conduit, etc.
AC OUTLET
0.15uF 150V AC
Test all exposed metal.
Voltmeter Hook-up for Leakage Current Check
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated "dangerous voltage" within the
product's enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
1. Troubleshooting
1. No power when turned on
2. The initial screen is not displayed on the LCD
3. The DVD drive does not work
4. The operation of the DVD player stops at initializing display
5. Image output stops during the operation
6. No sound or abnormal sound comes out from the speakers in the DVD player
7. No image or sound comes out from the external output
8. No sound comes out from the headphones
9. No image or sound is output by external input
10. The DVD drive do es not operate with the battery
11. The SD card or Multimedia Card is not read correctly
1.1 No power when turned on
When the power is not turned on (front panel indicator does not light green) after pressing the
POWER button or the PLAY button, check the following items and repair the defective parts.
(1) Check the power supply cable
If the cable is not the supplied one, replace it with the supplied cable and turn on the power
again.
If the LED does not light after replacing, check the following items.
(If a cable other than the supplied one is used, the AC adapter may be damaged.)
(2) Check the AC adapter
If the AC adapter is not the supplied one, replace it with the supplied AC adapter and turn on
the power again.
If the LED does not light after replacing, check the following items.
(If an AC adapter other than the supplied one is used, the power board may be damaged.)
(3) Check the switch buttons
Check the following items.
a) Chec k the connector of the switch in the DVD player.
(If the connection is loose, reconnect the connector firmly.)
b) Repl ace the cover and turn on the power again.
(If the LED does not light after replacing, check the following items.)
(4) Check the power supply harness (MH95)
Check the connection of the 4-pin harness between the power IF board and the main board.
If the harness is not soldered fully, mount solder on it again. Then turn on the power again.
If the LED does not light after replacing, check the following items.
(5) Replace the power supply IF board
Check the soldered connection for the AC adapter jack. If a bad or poor solder connection is
found, replace the power supply IF board or PJ801. (The connector, which is on the power
board.)
If the LED does not light after replacing, check the following items.
(6) Replace the fuse
Replace F801 and F802 on the main board.
If the LED does not light after replacing, check the following items.
(7) Other than the above
Replace the main board.
(Replace the main board, for the trouble could be due to the damage on the main board.)
After replacing the main board, special adjustments in TOSHIBA are required. If not, readout of
DVD or CD media might not function properly.
1.2 The initial screen is not displayed on the LCD
If the initial screen is not displayed on the LCD, check the following items.
(1) Check the LED on the front
If the LED does not light, refer to 1.1.
(2) Check the back light
If the back light does not light up, separate the DVD player into the top assembly and bottom
assembly, and check the inverter harness MH94 (Check whether or not the connector side is
broken.), and check the connectors for defects.
a) If the connector harness is broken :
Replace the broken harness.
b) If the connector harness is not broken :
Remove the LCD cover and plate of the LCD unit and check the following.
• If the FL inverter harness is not inserted completely or disconnected, reconnect the
harness properly.
• Other than the above:
Replace the FL inverter or the LCD.
(3) Check the lighting of LCD
If the LCD does not light, separate the DVD player into the top assembly and bottom assembly,
and check the LCD harness MH96 (Check whether or not the connector side is broken.), and
check the connectors on the main board.
a) If the connector is broken :
Replace the LCD harness or the main board.
b) If the connector is not broken :
Remove the LCD cover and plate of the LCD unit and check the following items.
c) Check the connector of the LCD harness connected to the LCD module (for check of
insertion with slant or others).
If the LCD harness is not inserted completely or disconnected, reconnect the harness
properly.
d) Other than the above:
Replace the LCD module or the main board.
1.3 The DVD drive does not work
When the DVD drive does not work after the power is turned on, check the following items and
repair or replace the defective parts.
(1) Press the DISK cover switch (S102) at the center of the DVD player and turn on the
power. Then check whet her or not the optical pick-up lens of the DVD drive light.
< CAUTION >
Do not stare in visible laser radiation at close when checking the optical pick-up lens.
• The optical pick-up lens lights dim :
It is caused by deterioration of the optical pick-up lens. Replace the DVD drive.
• The optical pick-up lens does not light :
Check the connection of the DVD-FFC to the main board and to the DVD drive.
Repair the connections and check the operation of the DVD drive again.
(2) Check whether or not the DVD-FFC is broken.
(If the DVD-FFC is broken, replace it.)
(3) Other than the above
Replace the DVD drive or the main board. [Perform pick short of the DVD drive when
replacing.]
After replacing the DVD drive or the main board, special adjustments in TOSHIBA are
required. If not, readout of DVD or CD media might not function properly.
Insert a DVD disk and turn on the power. Check whether or not the DVD drive works.
• The DVD drive does not work.
Adjust the DVD drive. If the drive does not work after the adjustment, the motor portion
of the DVD drive or the main board is defective. Replace it. After replacing the DVD
drive or the main board, special adjustments in TOSHIBA are required. If not, readout of
DVD or CD media might not function properly.
• After the adjustment, the DVD drive works but the initial operation of pick-up (two pick-
ups) is not performed, or abnormal sound comes out, the DVD drive is defective.
Replace the DVD drive. After replacing the DVD drive, special adjustments in TOSHIBA
are required. If not, readout of DVD or CD media might not function properly.
1.4 The operation of the DVD player stops at initializing display
If the DVD does not work after the initializing screen is displayed, check the indication on the
screen. Then repair the defect according to it.
(1) Insert a DVD disk, and turn on the power. Then check the LCD screen or use an external
display.
The message “Loading” is not displayed or the operation stop s at the message
“Loading”.
Since the DVD drive or the main board is defective, replace it in the following order and check
the operation. [Perform pick short of the DVD drive when replacing.]
1) Replace the DVD drive
2) Replace the main board
After replacing the DVD drive or the main board, special adjustments in TOSHIBA are
required. If not, readout of DVD or CD media might not function properly.
The message “PLEASE CHECK DISK” is displayed.
Check the DVD disk for fingerprints, dirt etc.
If the DVD disk has no problem, then check the following items.
1) Check the DVD-FFC
If connections are loose, reconnect the DVD-FFC firmly.
If the DVD-FFC is damaged, replace it with new one.
2) Other than the above
For other cases, replace the unit in the following order.
[Perform pick short of the DVD drive when replacing.]
• Replace the DVD drive (for defective optical pick-up)
• Replace the main board (for defective FFC connector)
After replacing the DVD drive or the main board, special adjustments in TOSHIBA are
required. If not, readout of DVD or CD media might not function properly.
1.5 Image output stops during the operation
If the image output from the media in the DVD player stops during operation, replace the DVD
drive. [Perform pick short of the DVD drive when replacing.]
After replacing the DVD drive, special adjustments in TOSHIBA are required. If not, readout of DVD
or CD media might not function properly.
1.6 No sound or abnormal sound comes out from the speakers in the DVD player
If no sound comes out from the speakers in the DVD players, check the following items.
(1) Check for moving images on the LCD screen
Check whether or not the move of image stops in halfway. If it stops, replace the DVD drive.
[Perform pick short of the DVD drive when replacing.]
After replacing the DVD drive, special adjustments in TOSHIBA are required. If not, readout of
DVD or CD media might not function properly.
(2) Check the operation of the DVD drive
Check whether or not the DVD drive works. If it stops, replace the DVD drive.
[Perform pick short of the DVD drive when replacing.]
After replacing the DVD drive, special adjustments in TOSHIBA are required. If not, readout of
DVD or CD media might not function properly.
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