Toshiba IP5000 User Manual 2

IP5000 SERIES FEATUREPHONE USER GUIDE

Publication Information

Toshiba Information Systems (UK) Ltd., Business Communications Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba Information Systems (UK) Ltd., Business Communications Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.

It is intended that the information contained within this manual is correct at the time of going to print, however all liability for errors or omissions is excluded.

IP5000-UG-VA

Version A, October 2008

Toshiba Information Systems (UK) Ltd. Business Communications Division

All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means-graphic,electronic, or mechanical, including recording, taping, photocopying, or information retrieval systemswithout express written permission of the publisher of this material. Strata and Stratagy are registered trademarks of the Toshiba Corporation in Japan and other countries. Trademarks, registered trademarks, and service marks are the property of their respective owners.

CAUTION! Do not use cleansers that contain benzene, paint thinner, alcohol or other solvents on the telephone's

rubber feet. The colour of the rubber may transfer to the desk or mounting surface.

COMPLIANCE STATEMENT

Business products that can be clearly distinguished from consumer products.

Following information is only for EU-member states: The use of the symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

LICENSE AGREEMENT

Toshiba Information Systems (UK) Limited acting through its Business Communications Division ("TIU") - License Agreement. IMPORTANT: This License Agreement ("Agreement") is a legal agreement between the customer ("You") and TIU in respect of any switches, processors or other telecommunication products made available by TIU from time to time each of which is a "Product" for the purposes of this Agreement. Carefully read this Agreement. Use of any software or any related information (collectively, "Software") installed on or shipped with a Product or otherwise made available to you by TIU in whatever form or media, will constitute your acceptance of the terms of this Agreement, unless separate terms are provided by the Software supplier. If you do not agree to the terms of this Agreement, do not install, copy or use the Software and promptly return it to the location from which you obtained it in accordance with applicable return policies provided with the Software. Except as otherwise authorized in writing by TIU, the Software is licensed for distribution only to end-users pursuant to this Agreement.

1.License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TIU hereby grants You a personal, non-transferable and non-exclusive right to use the copy of the Software provided under this Agreement. You agree You will not copy the Software except as necessary to use it on one Product at a time at one location. Any such copy shall in all respects be subject to the terms and conditions of this Agreement and shall be deemed to form part of the Software. Modifying, translating, renting, leasing, selling, charging, copying, distributing, transferring, assigning sub-licensing or otherwise dealing with or encumbering all or part of the Software, or any rights granted hereunder; using the Software on behalf of any other persons or making the Software available to any other persons; and/or removing or altering any proprietary notices, labels or marks from the Software are all strictly prohibited. You agree that violation of these prohibitions will cause irreparable harm to TIU and provide grounds for TIU to seek injunctive relief, without notice, against You or any other person in possession of the Software. You shall notify TIU immediately if You become aware of any unauthorized possession or use of the whole or any part of the Software by other persons. You and any other person whose possession of the Software violates this Agreement shall promptly surrender posse ssion of the Software and Password to TIU, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software.

2.Reservation of Rights. All rights not expressly granted by TIU to You under this Agreement are expressly reserved to TIU and/or its suppliers, and You acknowledge and agree that You are granted no right or benefit under or pursuant to this Agreement unless expressly stated.

3.Intellectual Property. You acknowledge that all rights of whatever nature in and to the Software are owned by and belong to TIU and/or its suppliers and that You will not acquire any rights to the Software, except the license expressly set forth above. The Software is protected under national patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the software in violation of the Agreement constitutes infringement of copyright and/or other rights.

4.No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from attempting to reverse compile, reverse engineer, modify, adapt, translate or disassemble the Software in whole or in part (except and only to the extent that such activity is expressly permitted by applicable law).

5.Termination. Any failure to comply with the terms and conditions contained in this License or termination of TIU's arrangements with its suppliers will result in the automatic termination of this License without notice from TIU and the reversion of the rights granted hereunder back to TIU..

6.Limited Warranty. TIU warrants that any media on which the Software is furnished is free from defects in material and workmanship under normal use for a period of ninety (90) days from the date of delivery to You. Subject to the foregoing the Software is provided "as is" without warranty of any kind. Further to the maximum extent permitted by applicable law, TIU and its suppliers disclaim and hereby exclude all conditions, warranties and other terms with regard to the Software, including, but not limited to, any conditions, warranties and other terms of non-infringement of third party rights, year 2000 compliance, merchantability, satisfactory quality, and fitness for a particular purpose, relating to the ownership of the Software or as to price in every case whether express or implied by statute, common law, custom, collaterally or otherwise. The entire risk as to the quality and performance of the Software is with You. Neither TIU nor its suppliers, represent or warrant that the functions contained in the Software will meet your requirement or that the operation of the software will be uninterrupted or error-free. You accept that the Software was not designed and produced to your individual requirements and that You were responsible for its selection.

7.Limitation Of Liability. TIU's entire liability and your sole and exclusive remedy under this Agreement shall be at TIU's option replacement of the media containing the Software or refund of the price paid. To the maximum extent permitted by applicable law, in no event shall TIU or its suppliers be liable to You for damages for loss of profits or revenues or any consequential, special, incidental or indirect loss or damages (including claims for personal injury, business interruption, loss of business information/data) or any other pecuniary loss of any kind howsoever arising (whether in breach of contract, negligence or other tort, or otherwise) out of the use or inability to use the Software, even if TIU or its supplier has been advised of the possibility of such damages. In no event shall TIU or its suppliers be liable for any claim by a third party. TIU shall, however, accept liability for death or personal injury caused by its own negligence and as otherwise required by applicable law.

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9.Export Laws. This Agreement relates to Products, Software and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or order, is prohibited.

10.United States Government Restricted Rights. The Software is provided with Restricted Rights. Use, duplication, or disclosure by the United States Government, its agencies and/ or instrumentalities is subject to restrictions as set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software Clause at DFARS 252.227-7013 (October

1988) or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable.

11.Severability. If any provision of this Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be affected or impaired

12.No Waiver. No waiver of any breach of any provision of this Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

13.Entire Agreement. In entering into this Agreement, You acknowledge and agree that You have not relied on any representation unless expressly included in this Agreement. You acknowledge that you have read this license agreement and that You understand its provisions. You agree to be bound by its terms and conditions. You further agree that this Agreement contains the complete and exclusive agreement between You and TIU and supersedes: (i) any proposal or prior agreement, oral or written, or any other communication relating to the subject matter of this license agreement; and (ii) any term or condition implied by trade custom or course of dealing and any purported contrary or inconsistent provision is hereby excluded. Nothing in this clause shall limit liability for fraudulent misrepresentation.

14.Third Party Rights. No provision of this Agreement shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Toshiba Information Systems (UK) Limited. Business Communications Division Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL

WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS

A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third-party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to other resellers of software, hardware and peripherals, these thirdparty manufactured products carry warranties independent of our Toshiba limited warranty provided with our Toshiba-branded products. Customers should note that third-party manufacturer warranties vary from product to product and are covered by the warranties provided through the original manufacturer and passed on intact to the purchaser by Toshiba. Customers should consult their product documentation for third-party warranty information specific to third-party products. More information may also be available in some cases from the manufacturer’s public website.

While Toshiba offers a wide selection of software, hardware and peripheral products, we do not specifically test or guarantee that the third-party products we offer work under every configuration with any or all of the various models of the Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services. If you have questions about compatibility, we recommend and encourage you to contact the third-party software, hardware and peripheral product manufacturer directly.

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Introduction ix i

Introduction ix

Organisation........................................................................................................................ix

How to Use This Guide........................................................................................................x

Conventions......................................................................................................................x

Related Documents/Media................................................................................................ xii

Chapter 1 – The Grand Tour

IP5000-series Telephone Overview.....................................................................................4

Fixed Buttons....................................................................................................................5

Programmable Feature Buttons ........................................................................................8

Key Strip...........................................................................................................................8

LCD......................................................................................................................................9

9-Line LCD Display.........................................................................................................9

4-Line LCD Display.......................................................................................................10

Soft Keys............................................................................................................................11

Chapter 2 – The Basics

Customising Your Telephone............................................................................................13

Volume Control..............................................................................................................13

LCD Contrast..................................................................................................................14

Brightness Control..........................................................................................................15

Backlight On/Off............................................................................................................16

Keystrip Labels..................................................................................................................17

Strata CIX IP5000-series Telephone UG 10/08 i

Contents

Chapter 3 – SoftIPT

Ring Tones.........................................................................................................................17

Dial Pad and Button Beeps.............................................................................................18

Speakerphone/Microphone Sensitivity Adjustment.......................................................19

Telephone Terminology.....................................................................................................20

Making a Call.....................................................................................................................21

Handset...........................................................................................................................21

Spkr Button.....................................................................................................................21

Hot Dialling....................................................................................................................21

Dial Directory.................................................................................................................22

Answering a Call................................................................................................................23

Handset...........................................................................................................................23

Speaker ...........................................................................................................................23

Handsfree Answerback...................................................................................................23

On a Call........................................................................... ..... ............................................24

Switching Between Handset and Speakerphone.............................................................24

Microphone (Mic/Mute) Button.....................................................................................24

Hold ................................................................................................................................24

Message Waiting................................................................................................................26

Responding to a Lit Msg LED........................................................................................26

Turning On/Off MW LED on Another Extension..........................................................27

LED Indicator Details.....................................................................................................28

Chapter 3 – SoftIPT

SoftIPT Icons................................................................................................. .... ..... ........30

PDA ................................................................................................................................30

Fixed Buttons..................................................................................................................30

Flexible Buttons..............................................................................................................31

Liquid Crystal Display....................................................................................................31

Basic SoftIPT Functions............................................................................................ .... ....32

Start the SoftIPT................................................................................... .... ..... .... ..... ........32

Making a Call .................................................................................................................32

Switching a Call to Your Headset .............................................................................. ....32

Creating a Directory .......................................................................................................33

Using the Directory to Call.............................................................................................33

ii Strata CIX IP5000-series Telephone UG 10/08

Chapter 4 – Feature Operations

Labeling Feature Buttons................................................................................................34

Chapter 4 – Feature Operations

Account Code Calls ...........................................................................................................35

Verified/Non-Verified Account Codes...........................................................................35

Forced Account Codes....................................................................................................36

Voluntary Account Codes (Verified/Non-Verified).......................................................37

Advisory Messages............................................................................................................38

Alarm Notification Button....................................................................... .... ..... .... .............39

Automatic Busy Redial......................................................................................................39

Automatic Callback ...........................................................................................................40

Background Music.............................................................................................................41

Call Forward ......................................................................................................................42

System.............................................................................................................................42

Station.............................................................................................................................42

Station Call Forward Categories.....................................................................................43

Call Forward Settings.....................................................................................................43

Station Call Forward Procedures....................................................................................44

Call Forward Examples ..................................................................................................45

Call History........................................................................................................................46

Call Park Orbits..................................................................................................................47

Call Pickup.........................................................................................................................48

Group Pickup............................................................................... .... ...............................48

Ringing, Page or Held Call Pickup.................................................................................48

Call Transfer ......................................................................................................................50

Call Waiting.......................................................................................................................51

Caller ID.............................................................................................................................52

Conference Calls................................................................................................................52

Adding Voice Mail to a Conference...............................................................................53

Supervising a Tandem Call................................................................... ..........................54

Conference Add/Split/Join/Drop....................................................................................54

Direct Inward System Access (DISA)...............................................................................56

Direct Station Selection Buttons (Hotline)........................................................................56

Do Not Disturb...................................................................................................................57

Setting DND for Another Extension...............................................................................58

Contents

Strata CIX IP5000-series Telephone UG 10/08 iii

Contents

Chapter 4 – Feature Operations

Door Lock(s)......................................................................................................................58

Door Phone(s)....................................................................................................................59

Echo Cancellation..............................................................................................................60

Emergency Call............................................................................................ ..... .... ..... ........60

Emergency Monitoring Station...................................... ..... ............................................60

Emergency Ringdown........................................................................................................61

Language Codes.................................................................................................................61

Message Waiting................................................................................................................62

Turning On/Off MW LED on Another Extension..........................................................63

Microphone Cut-Off ..........................................................................................................64

Off-hook Call Announce....................................................................................................65

Override Calls....................................................................................................................66

Busy Override.................................................................................................................66

Do Not Disturb Override................................................................................................66

Executive Override.........................................................................................................67

Destination Restriction/Traveling Class Override..........................................................67

Class of Service Override...............................................................................................67

Privacy Override.............................................................................................................68

Paging ................................................................................................................................68

Answering a Page...........................................................................................................68

All Call Page...................................................................................................................69

Emergency Page .............................................................................................................69

Privacy ...............................................................................................................................70

Redial.................................................................................................................................70

Speed Dial..........................................................................................................................71

Making a Call Using Speed Dial....................................................................................71

Storing a System/Station Speed Dial Number................................................................72

Advanced Speed Dial Operation ....................................................................................73

Storing Personal Speed Dial Names...............................................................................74

Time and Date Setting (Local)...........................................................................................76

Tone First / Voice First Signalling.....................................................................................77

Tone First Signalling......................................................................................................77

Voice First Signalling.....................................................................................................77

Tone/Pulse Dialling ...........................................................................................................78

Uniform Call Distribution..................................................................................................79

iv Strata CIX IP5000-series Telephone UG 10/08

Chapter 5 – ADM/DSS Console

Login/Logout..................................................................................................................80

Chapter 5 – ADM/DSS Console

Add-on Modules ................................................................................................................81

ADM ..................................................................................................................................82

Buttons and LEDs..................................................................................... ......................82

Adding an ADM.............................................................................................................83

Brightness Control..........................................................................................................83

Keystrip Labels...............................................................................................................83

DSS Console..................................................................... .................................................84

DSS Buttons....................................................................................................................84

Calling a Station .............................................................................................................84

Transferring to an Idle Station........................................................................................85

Call Transfer with Camp-on...........................................................................................86

Call Answering (Outside Line).......................................................................................86

Speed Dial.......................................................................................................................86

Paging.............................................................................................................................87

Call Forward Override (DSS Override)..........................................................................87

Night Transfer Button.....................................................................................................87

Contents

Chapter 6 – Headset and Handset Operation

Recommended Headsets....................................................................................................89

Headset and Handset Interactions......................................................................................89

AUTO or CARBON Setting..............................................................................................90

Headset Transmit Level Adjustments................................................................................91

Handset Level Adjustments...............................................................................................92

Chapter 7 – User Programming

Programming Feature Buttons...........................................................................................96

User Programming Mode ...............................................................................................96

Programmable Feature Button Codes................................................................................96

Setting/Changing a Programmable Feature Button’s Function......................................97

One Touch Buttons ............................................................................................................98

Changing a One Touch Button.......................................................................................98

To Use a One Touch Button...........................................................................................99

Strata CIX IP5000-series Telephone UG 10/08 v

Contents

Chapter 8 – Administrator Programming

Setting/Changing a Personal Speed Dial Code...............................................................99

Feature Codes...................................................................................................................100

Chapter 8 – Administrator Programming

Initialising the IP Telephone............................................................................................105

IP Setup Instructions............................................ .... ..... .... ...............................................106

Initial Start-up..................................................................................................................108

IP Telephone Function Settings.......................................................................................109

Setting the IP Telephone Headset Transmit Volume.......................................................110

Viewing IP Telephone Terminal Information..................................................................110

Reset Factory Default Settings.........................................................................................111

Handset Volume ...........................................................................................................111

LCD Backlight Setting .................................................................................................112

LCD Backlight Brightness Control ..............................................................................112

Handset / Headset Side Tone Volume Setting..............................................................113

LCD Contrast Setting ...................................................................................................113

IP5131-SDL Settings........................................................................................ .... ..... ......114

Configurations ..............................................................................................................114

Network Settings ..........................................................................................................118

Advanced Network Settings.........................................................................................125

Sound Settings..............................................................................................................134

Key Repeat....................................................................................................................138

Other Setting.................................................................................................................140

Loop Back Test.............................................................................................................143

Factory..........................................................................................................................145

Initialise ........................................................................................................................148

Reset .............................................................................................................................149

Appendix A – References

Call Forward ....................................................................................................................151

Soft Keys..........................................................................................................................155

Button Labels...................................................................................................................156

vi Strata CIX IP5000-series Telephone UG 10/08

Contents

Appendix B – Hardware Connections

IP5000-Series Telephone Tilt Angles..............................................................................161

Connector Icons ........................................................................................... ..... .... ..... ......163

Wiring..............................................................................................................................164

User Notes................................................................................................ .... ..... ...............165

Index ....................................................................................................................................175

Strata CIX IP5000-series Telephone UG 10/08 vii

Contents

Appendix B – Hardware Connections

viii Strata CIX IP5000-series Telephone UG 10/08

Introduction

This user guide describes how to use the Toshiba IP5000-series telephones with the Strata CIX670, CIX200, CIX100, and CIX40 telephone systems. These include:

• Strata IP5000-series digital telephones shown in Table 1 on Page 2.

• Strata IP Add-on Modules.

• Strata Direct Station Selection (DSS) console.

Note T e lephones and ADM models that include “1” in the model number are models

that support the backlight feature.

Organisation

• Chapter 1 – The Grand Tour provides an overview of the IP5000 telephones.

• Chapter 2 – The Basics covers the basic telephone functions.

• Chapter 3 – SoftIPT explains the various features and functionalities of the

Toshiba software phone client that runs on Pocket PCs as well as wired and wireless laptops, tablets and desktop PCs.

• Chapter 4 – Feature Operations includes an expl an at ion of Soft Key operations,

an alphabetical feature list and LCD information.

• Chapter 5 – ADM/DSS Console explains features and functions of the Add-on

modules.

• Chapter 6 – Headset and Handset Operation explains the interactions of these

accessories with the IP5000-series telephones.

• Chapter 7 – User Programming explains how to program the Programmable

Feature Buttons, such as setting One T ouch buttons, changing Personal Speed Dial numbers, as well as other user programmable functions.

Strata CIX IP5000-series Telephone UG 10/08 ix

How to Use This Guide

• Chapter 8 – Administrator Programming explains features and functions to be

performed by an Administrator.

• Appendix A – References includes tables that support procedures in the Basic and

Feature Operation chapters.

• Appendix B – Hardware Connections includes tilt angles and telephone wiring

diagrams.

How to Use This Guide

This guide provides in-depth instructions for the IP5000-series telephones and their features. Most telephone users can use the “Strata CIX IP5000-series Quick Reference Guide” instead of this guide.

Conventions

Note Elaborates specific items or references other information. Within some tables,

general notes apply to the entire table and numbered notes apply to specific items.

Important! Calls attention to important instructions or information.

CAUTION! Advises you that hardware, software applications, or data could be

damaged if the instructions are not followed closely.

WARNING! Alerts you when the given task could cause personal injury or

death.

x Strata CIX IP5000-series Telephone UG 10/08

Conventions Description

Represents any Directory Number button, also known as an extension or intercom number.

[DN]

Telephones can have multiple extensions. Incoming calls ring extensions bottom to top.

How to Use This Guide

[PDN]

[SDN]

[PhDN]

Arial Bold

Represents any Primary Directory Number button (the extension number for the telephone).

Represents any Secondary appearance of a PDN. A PDN which appears on another telephone is considered an SDN.

Represents any Phantom Directory Number button (an additional DN).

Represent telephone buttons.

Courier Shows a computer keyboard entry or screen display.

Arial Represents LCD displays, tokens or custom IVR functions.

“Type” Indicates entry of a string of text.

“Press”

Indicates entry of a single key. For example: Type prog then press Enter.

Shows a multiple PC keyboard or phone button entry. Entries

Plus (+)

without spaces between them show a simultaneous entry. Example: Esc + Enter. Entries with spaces between them show a sequential entry. Example: #+5.

Tilde (~) Means “through.” Example: 350~640 Hz frequency range.

➤ Denotes the step in a one-step procedure.

➤

Start > Settings >

Printers

Strata CIX IP5000-series Telephone UG 10/08 xi

Denotes a procedure. Denotes a progression of buttons and/or menu options on the

screen you should select.

Table 1 IP5000 Series Telephones

Description Image

10 Button IP Telephone:

• 4 line LCD with back light option

• Full duplex Speakerphone

• Headset I/F

• Ringing LED

20 Button IP Telephone:

• 4 line LCD with back light option

• Full duplex Speakerphone

• Headset I/F

• Ringing LED

10 Button with Electronic LCD Labels:

• 9 line LCD with back light

• Full duplex Speakerphone

• Headset I/F

• Ringing LED

10 Button IP Telephone:

• 4 line LCD with back light option

• Full duplex Speakerphone

• Headset I/F

• Additional analogue line into handset

• Ringing LED

2 Strata CIX IP5000-series Telephone UG 10/08

The IP5000-series telephone upgrade options include:

Table 2 IP5000 Series Add-on Modules

Description Image

10 Button ADM for IP5000-series

• LCD programmable key strip with back light

20 Button ADM for IP5000-series

• Paper Key Strip

The Grand Tour

60 Button DSS for IP5000-series

• Paper Key Strip

Strata CIX IP5000-series Telephone UG 10/08 3

The Grand Tour

IP5000-series Telephone Overview

The illustration of the IP5000-series telephone shown below gives a general idea of the basic attributes found on most of these telephones. The positioning of the buttons varies per telephone model.

20 Programmable Feature Buttons 4-Line LCD Telephone

Legend

A. Status LED (message and ringing) B. LCD Display C. Softkeys D. Programmable Feature Buttons E. Message Waiting LED Button F. Microphone LED Button

G. Speaker LED Button H. Volume Button

I. Hold Button J. Microphone K. Tilt stand L. Speed Dial Button M. Redial Button N. Conference/Transfere Button

4 Strata CIX IP5000-series Telephone UG 10/08

The Grand Tour

IP5000-series Telephone Overview

Fixed Buttons

The fixed buttons on the dial pad help perform standard functions quickly and easily.

Layouts

Fixed buttons are laid out differently on the IP5000-series telephones.

9-line LCD Telephone

10 and 20 Button 4-line LCD Telephones

Fixed buttons are located on either side of the dial pad.

Strata CIX IP5000-series Telephone UG 10/08 5

The Grand Tour

IP5000-series Telephone Overview

The Fixed buttons are described below.

Table 3 Fixed Button Definitions

Button Definitions

Message (Msg): When Msg LED flashes, press Msg to call back the

station or voice mail device that activated the LED. This is the telephone’s [PDN] message waiting button.

Important! Red LED must be on in order for button to function.

Microphone (Mic/Mute) button toggles between Mic and Mute. When Mic key is lit, Mute is disabled. When Mic is pressed again and light is off, Mute is enabled on the microphone in the telephone and the microphone in the handset.

Speaker: Press to toggle the speaker ON/OFF. When red Speaker LED is lit handsfree communications is supported.

To start a handsfree conversation; press the Speaker button, this turns the red Speaker LED on. To terminate this call press the Speaker button again (Speaker LED off).

During a handset conversation, press the Speaker button to start hands-free communications (red Speaker LED on). Press the Speaker button again to transfer the conversation back to the handset (Speaker LED off).

Press and release the volume control bar to adjust volume levels. See

“Volume Control” on page 13.

Important! Continuously holding the volume button (up or down)

does not change the volume. It is adjusted on a per press basis.

Navigation Key: Round button on the IP5131-SDL telephone is a navigation key used for moving the cursor on html pages and in the programming screens. Center of the button is the “select” function. The arrows are used to scroll up, down, left or right.

6 Strata CIX IP5000-series Telephone UG 10/08

Table 3 Fixed Button Definitions (continued)

Button Definitions

Press Spdial and enter 3-digit Speed dial access code. Speed dial access codes must be setup before they can be accessed. See “Speed

Dial” on page 71.

Press

Redial to dial the last telephone number called (internal or

external). If you have Automatic Line Selection, lift the handset first.

Cnf/Trn to add internal or external parties to a conference call (up

Press to 8 parties).

Press

Cnf/Trn and enter a number to transfer a call to another party (on

the CIX system).

Press

Hold to place an internal or external call on hold. Hold Hold to place an internal or external call on Exclusive hold.

Press If your telephone is programmed for Automatic Hold, existing calls are automatically placed on hold when you answer a call or make another call.

The Grand Tour

IP5000-series Telephone Overview

Strata CIX IP5000-series Telephone UG 10/08 7

The Grand Tour

IP5000-series Telephone Overview

Programmable Feature Buttons

Programmable Feature Buttons are programmed by the System Administrator and can be customised on a per user basis.

See Table 21 on page 156 for a list of Programmable Feature Buttons.

Note Programmable Feature Buttons are

numbered bottom to top, left to right (shown right).

Key Strip

The key strips on the IP5000-series telephones and add-on modules are either electronic (programmable) or paper (refer to

Table 2).

Table 1 and

10 09 08 07 06 05 04 03 02 01

20 19 18 17 16 15 14

12 11

Programmable Feature Button

Layout

8 Strata CIX IP5000-series Telephone UG 10/08

LCD

9-Line LCD Display

The LCD on the 9-Line LCD telephone (shown below) in idle state shows: Top to Bottom Line 1 or the top line of the LCD will display your user name (if programmed) and

your extension number. Line 2 will show the Date and time. Line 3 will show information related to your telephone set: VM New/Saved messages,

Call Forward, or if a certain feature is enabled on your telephone set. A plus sign + on the LCD indicates there is more data to display. Press NEXT to advance through the information.

Lines 4~8 will indicate Programmable Feature Button labels. Line 9 will display the Soft Keys (See “Soft Keys” on page 11).

The Grand Tour

LCD

Purple Button – Will function as a toggle button in Phase II.

Navigation Button – See “Browser” on

Page 10.

Strata CIX IP5000-series Telephone UG 10/08 9

Blue Button – toggles inbetween call processing screen and HTML browser or programming.

The Grand Tour

LCD

Browser

Note This feature applies to the IP5131-SDL telephone.

Toshiba’s IP5131-SDL with it’s large display screen also supports an HTML browser to allow navigation on the World Wide Web or a company’s intranet. The phone can have a homepage setup that allows navigation to begin just like a homepage in your internet browser.

Web pages display basic HTML but do not support ASP or Flash. The 18 buttons that surround the screen can be used to highlight selections in the browser. The Navigation Button can be used to move the viewing window across the website; the center of the navigation button can be pressed to select a field that is highlighted.

The browser allows navigation through various pages of content and is not static to just one site. Navigation is as easy as highlighting a link and selecting it to move to the next webpage. All IP5131-SDL telephones come with the browser enabled. In order to access the browser, press the blue button on the bottom right-hand side of the phone; this allows you to switch between your call processing screen and the browser window.

4-Line LCD Display

The LCD in it's idle state (shown right) displays:

Line 1 or the top line of the LCD will display your user name (if programmed) and your extension number.

Line 2 will show the Date and time.

NANCY NO.202 TUESDAY 25 SEP 09:36

D I R

Line 3 will show information related to your telephone set: VM New/Saved messages, Call Forward, or if a certain feature is enabled on your telephone set.

IP5000 4-line LCD display in Idle Mode

A plus sign + on the LCD indicates there is more data to display. Press

NEXT to advance through the information.

Line 4 will display the soft keys available in idle state. Press DSPLY to switch from the Call Forward display to the User Name display.

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Soft Keys

Softkeys (SK1 - SK4) refer to the four buttons directly below the LCD screen (shown right). Soft Keys dynamically change their functions and label depending on the state of the telephone. The dynamic feature associated with the Soft Key is displayed on the bottom line of the LCD display directly above each Soft Key button.

The Grand Tour

Soft Keys

›BILL

DAN JOE NEXT CALL BACK CNCL

SK1 SK2 SK3 SK4

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The Grand Tour

Soft Keys

12 Strata CIX IP5000-series Telephone UG 10/08

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