Please carefully read these instructions before using this product.
Save this manual for future use.
1
ii
Surveillix™ XVS / DVS / HVS
Hardware Manual
Manual Edition 29059AD – MAY 2010
Printed in USA
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the
Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in
this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING
OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY
DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT
LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION),
EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT
OR TORT, INCLUDING NEGLIGENCE.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support Center.
TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere; Windows, and
Windows XP are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered
trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
iii
LIMITED WARRANTY
DIGITAL VIDEO RECORDER
The Imaging Systems Division of Toshiba America Information Systems, Inc. (“ISD”) makes the following limited warranties. These
limited warranties extend to the Original End-User (“You[r]”).
Limited Two (2) Year Warranty of Labor and Parts
The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or
workmanship for a period of two years from the date of original retail purchase by the end-user. During this period, ISD will repair or
replace a defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair
Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the
right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.
Step-by-step Procedures – How to Obtain Warranty Service
[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at
www.toshibasecurity.com
[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at (877) 855-1349 [877-855-1-FIX] to speak to
a technical support representative and schedule service.
[3] Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably in the
original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a
complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges
for transportation and insurance must be prepaid by the end-user.
Critical Use Disclaimer
The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke extraction
applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications,
nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic
property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.
Your Responsibilities
The above warranty is subject to the following conditions:
[1] You must retain the bill of sale or provide other proof of purchase.
[2] You must schedule service within thirty days after you discover a defective product or part.
[3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility.
[4] The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that have been lost or
discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in
violation of instructions furnished by ISD. The warranty does not extend to units which have been altered or modified without authorization of
ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered illegible.
ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE
EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS
EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN
NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL D AMAGES. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the above limitation may not apply.
No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these
warranties in any manner whatsoever. The time within which an action m ust be commenced to enforce any obligation of ISD
arising under this warranty or under any statute, or law of the United States or an y state ther eof, is her eby limited to one year from
the date you discover or should have disco vered, the defect. This limitation does not appl y to implied warranties arising under
state law. Some states do not permit limita tion of the time within which you may bring a n action beyond the limits provided by
state law so the above provision ma y not apply to user. This w arranty gi ves the user specifi c legal righ ts, and us er ma y also have
other rights, which may vary from state to state.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division
Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and
follow all the operating and other instruction
2.
Power Sources – This product should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply to your home or business,
consult your product dealer or local power company
3.
Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure
reliable operation of the product and to protect it from overheating, and these openings must
not be blocked or covered. The product should not be placed in a built-in installation such as a
bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have
been adhered to.
4.
Heat – The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products that produce heat.
5.
Water and Moisture – Do not use this product near water. Do not exceed the humidity
specifications for the product as detailed in this manual.
6.
Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for cleaning.
7.
Power Cord Protection – Power-supply cords should not be routed so that they are not likely
to be walked on or pinched by items placed against them, paying particular attention to cords
at plugs, convenience receptacles, and the point where they exit from the product.
8.
Overloading – Do not overload wall outlets; extension cords, or integral convenience
receptacles as this can result in a risk of fire or electrical shock.
9.
Lightning – For added protection for this product during storm, or when it is left unattended
and unused for long periods of time, unplug it from the wall outlet. This will prevent damage to
the product due to lightning and power line surges.
10.
Object and Liquid Entry Points – Never insert foreign objects into the NVR, other than the
media types approved by Honeywell, as they may touch dangerous voltage points or short-out
parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.
11.
Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table.
The product may fall, causing serious personal injury and serious damage to the product.
12.
Disc Tray – Keep fingers clear of the disc tray as it is closing. Neglecting to do so may cause
serious personal injury.
13.
Burden – Do not place a heavy object on or step on the product. The object may fall, causing
serious personal injury and serious damage to the product.
14.
Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and
may cause serious personal injury and product malfunction.
15.
LAN Port - This equipment is for indoor use and all the communication wirings are limited to
inside of the building.
v
IMPORTANT SAFEGUARDS, continued
Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service
16.
personnel under the following conditions:
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled, or objects have fallen into the unit.
c. If the unit has been exposed to rain or water.
d. If the unit does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions as an improper adjustment
of other controls may result in damage and will often require extensive work by a
qualified technician to restore the unit to its normal operation.
e. If the unit has been dropped or the enclosure has been damaged.
f. When the unit exhibits a distinct change in performance - this indicates a need for
service.
Servicing – Do not attempt to service this product yourself as opening or removing covers may expose
17.
you to dangerous voltage or other hazards. Refer all servicing to qualified personnel.
Replacement Parts – When replacement parts are required, be sure the service technician has used
18.
replacement parts specified by the manufacturer or have the same characteristics as the original part.
Unauthorized substitutions may result in fire, electric shock or other hazards.
Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to
19.
perform safety checks to determine that the unit is in proper operating condition.
BATTERY EXPLOSION CAUTION STATEMENT
CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type.
Dispose of Used Batteries According to the Instructions
NOTES ON HANDLING
Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when
shipping or moving, repackage the unit as it was originally received from the manufacturer.
Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for
extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the
finish.
The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.
NOTES ON LOCATING
Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.
If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens,
place the DVR away from the TV, radio, or VCR.
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NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of
solvent, such as thinner and benzene, as they may damage the surface of the DVR.
If using a chemical saturated cloth to clean the unit, follow that product’s instructions.
NOTES ON MAINTENANCE
This DVR is designed to last for long periods of time. To keep the DVR always operational we recommend regular inspection maintenance
(cleaning parts or replacement). For details, contact the nearest dealer.
NOTES ON MOISTURE CONDENSATION
Moisture condensation damages the DVR. Read the following information carefully.
Moisture condensation occurs during the following cases:
When this product is brought directly from a cool location to a warm location.
When this product is moved to a hot and humid location from a cool location.
When this product is moved to a cool and humid location from a warm location.
When this product is used in a room where the temperature fluctuates.
When this product is used near an air-conditioning unit vent
When this product is used in a humid location.
Do not use the DVR when moisture condensation may occur.
If the DVR is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of the DVR to
the wall outlet, turn on the DVR, and leave it for two to three hours. After two to three hours, the DVR will warm up and evaporate any
moisture. Keep the DVR connected to the wall and moisture will seldom occur.
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WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
viii
RACK MOUNT INSTRUCTIONS
Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack
environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment
compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the
equipment is not compromised.
Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven
mechanical loading.
Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that
overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate
ratings should be used when addressing this concern.
Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other
than direct connections to the branch circuit (e.g. use of power strips).
FCC STATEMENT
INFORMATION TO THE USER: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS
AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. HONEYWELL VIDEO
SYSTEMS SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND
STATUTES.
UL NOTICE
Underwriters Laboratories Inc. has not tested the performance or reliability of the security or signaling aspects of this product. UL has only
tested for fire, shock and casualty hazards as outlined in UL’s Standard for Safety UL 60950-1. UL Certification does not cover the
performance or reliability of the security or signaling aspects if this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR
CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING
RELATED FUNCTIONS OF THIS PRODUCT.
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CE NOTICE
This product is in conformity with the following European Directives:
ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC
(as amended by 92/31/EECand by Article 5 of 93/68/EEC)
ABOUT THIS GUIDE .............................................................................................................................................. 13
FEATURES ............................................................................................................................................................. 16
CONTROLS AND CONNECTIONS ............................................................................................................................. 17
FRONT PANEL CONTROLS .................................................................................................................................. 18
GETTING STARTED ................................................................................................................................................... 27
IDENTIFYING INCLUDED COMPONENTS ............................................................................................................ 28
POWER SETUP ...................................................................................................................................................... 31
MAKING CONNECTIONS ON AN XVS .................................................................................................................. 32
Connecting a Video Source ................................................................................................................................ 32
Connecting Sensors to the XVS ......................................................................................................................... 33
Connecting Control Outputs to the XVS ............................................................................................................. 34
Connecting a PTZ Camera ................................................................................................................................. 36
Attaching the 3-Pin PTZ Adapter ................................................................................................................... 36
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Attaching the 4-Pin Adapter (240V PPS models) ........................................................................................... 36
MAKING CONNECTIONS ON DVS / HVS .............................................................................................................. 37
Connecting a Video Source ................................................................................................................................ 37
Connecting Sensors to the DVS / HVS ............................................................................................................... 38
Connecting Control Outputs to the DVS / HVS ................................................................................................... 38
Connecting a PTZ Camera ................................................................................................................................. 40
Attaching the 3-Pin Adapter ........................................................................................................................... 40
Attaching the 4-Pin Adapter (240H & 480H models) ...................................................................................... 40
HARD DRIVE ARRAY (DVS / HVS ONLY) ............................................................................................................. 41
Swapping a Hard Drive ....................................................................................................................................... 41
TURNING ON THE DVR ......................................................................................................................................... 42
TURNING OFF THE DVR ....................................................................................................................................... 42
This manual is a setup and maintenance guide that can be used for reference when setting up the DVR and for troubleshooting when a
problem occurs. Only authorized personnel should attempt to repair this unit.
Toshiba reserves the right to make changes to the DVRs represented by this manual without notice.
The following text and symbols mark special messages throughout this guide:
NOTE: Text set off in this manner indicates topics of interests that can help the user understand the product better.
TIP: Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the DVR.
TECHNICIAN NOTES
WARNING: Only authorized technicians trained by Toshiba should attempt to repair this DVR. All troubleshooting and repair
procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual components and
subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
Improper repairs can create a safety hazard. And any indications of component replacement or printed wiring board modifications may
void any warranty
WARNING: To reduce the risk of electrical shock or damage to the equipment:
• Do not disable the power grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
• Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer.
CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and back of the
DVR.
13
14
INTRODUCTION
PRODUCT DESCRIPTION
15
A Surveillix XVS / DVS / HVS is a DVR, a server that performs as a High Definition Digital Recorder. By utilizing the many features of
a computer, including processing power, storage capacity, graphics compression, and security features, the DVR is more powerful
than the analog recorders of the past.
The Surveillix DVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.
Designed around Microsoft
Accordingly, your security investment has never been easier to maintain. Multiple users may simultaneously connect through any
network connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through
DSL, Cable Modems, or ISDN. This powerful software enables users to establish recording schedules, create motion detection zones,
use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest advancements in the DVR
Server Software, searching and indexing your video archive has never been easier. Video can now be found, viewed, and exported in
a number of file formats with just a few clicks.
The Surveillix DVR is high performance security product ready to meet today’s security demands.
®
Windows XP Embedded, the server software offers unparalleled stability, security, and ease of use.
16
FEATURES
Toshiba’s Surveillix DVRs include the following new features:
• Optimized and Designed for Microsoft® Windows XP Embedded®
• Up to 32 Camera Inputs
• Supports up to 16 Relay Outputs on Alarm Activation
• Supports up to 16 Sensor Inputs for Alarm Control
The front panel of the DVR contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The
most common components and buttons are shown below:
XVS
Hard Drive Activity LED
USB Ports
DVD±RW Drive
Power Switch
Power LED
Cooling Fan Intakes
DVS / HVS
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DVD±RW Drive
Cooling Fan Air Intake
Hard Drive Activity &
Power LEDs
On / Off Power Switch
USB Ports
Hard Drive Array
LOCK
OPEN
LOCK
OPEN
LOCK
OPEN
LOCK
OPEN
A
t
t
t
t
20
REAR PANEL CONNECTORS
The rear panel of the DVR contains the connectors used to attach cameras, sensors, and relays to the DVR. Below are diagrams that
outline the location and description of each connector:
XVS
4 Channel
AC Power Connector
PS/2 Mouse Inpu
PS/2 Keyboard Inpu
DVI-D Por
RJ-45 Network Jack
SVGA Output
Fire Wire
USB Ports
udio/Spo
Monitor Output
Audio
• Line In – line level
• Speaker Out
• Microphone In – not used
Sensors & Control Outputs
BNC Connectors for Video Input
Cooling Fan
RS-485 Interface
t
t
t
t
16 Channel (240)
AC Power Connector
Adapter for BNC Looping Output Cable
21
BNC Connectors for Video Input
PS/2 Mouse Input
PS/2 Keyboard Inpu
DVI-D Por
SVGA Output
16 Channel (240V)
AC Power Connector
Sensors Inputs
DVI-D
1394
Fire Wire
Looping Output Termination
Control Outputs
Network Port
USB Ports
RCA Video Out
RS-485 Interface
Audio
• Line In – line level
• Speaker Out
• Microphone In – not used
Cooling Fan
Audio Inputs
Adapter for BNC Looping Output Cable
BNC Connectors for Video Input
Sensors Inputs
PS/2 Mouse Input
PS/2 Keyboard Inpu
DVI-D Por
SVGA Output
USB Ports
Fire Wire
Looping Output Termination
Control Outputs
Network Port
RCA Video Out
RS-485 Interface
Audio
• Line In – line level
• Speaker Out
• Microphone In – not used
Cooling Fan
t
t
22
DVS/HVS
8/16 Channel
Control Alarm Outputs
Sensor Inputs
PS/2 Mouse Inpu
PS/2 Keyboard Inpu
AC Power Connector
Secondary Power Switch
BNC Connectors for Video Input / Looping Output
Looping Termination Switch
CH 1 inCH 2 inCH 3 inCH 4 inCH 5 inCH 6 inCH 7 inCH 8 inCH 9 inCH 10 inCH 11 in CH 12 inCH 13 in CH 14 inCH 15 inCH 16 in
CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out
CONTROL
COM
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
SENSOR
ON
OFF
ON
OFF
1394
DVI-D
Audio
• Line In
• Speaker Out
• Mic In
USB Ports
PCI Options
RJ-45 Network Jack
Fire Wire
DVI-D Port
SVGA Output
t
t
32 Channel
Control Alarm Outputs
Sensor Inputs
16 CH Cable Adapters/Looping Outputs*
BNC Connectors for Video Input
Looping Termination Switch
CH 1 inCH 2 inCH 3 inCH 4 inCH 5 inCH 6 inCH 7 inCH 8 inCH 9 inCH 10 i nCH 11 in CH 12 inCH 13 inCH 14 in CH 15 inCH 16 in
CH 17 in CH 18 inCH 19 inCH 20 in CH 21 inCH 22 in CH 23 inCH 24 inCH 25 in CH 26 inCH 27 in CH 28 inCH 29 inCH 30 inCH 31 inCH 32 in
BNC A
BNC B
CONTROL
COM
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
SENSOR
ON
OFF
ON
OFF
1394
DVI-D
23
PS/2 Mouse Inpu
PS/2 Keyboard Inpu
Audio
• Line In
• Speaker Out
• Mic In
PCI Options
AC Power Connector
USB Ports
RJ-45 Network Jack
Fire Wire
Secondary Power Switch
DVI-D Port
SVGA Output
*See Looping Outputs section for illustration.
24
PCI Card Configurations
240 PPS 8/16 Channel PCI Configuration
RCA Video Out
240 PPS 32 Channel PCI Configuration
RS-485 Interface
Audio Inputs
RCA Video Out
Audio Inputs
RS-485 Interface
480 PPS 16 Channel PCI Configuration
RCA Video Out
SVGA Monitor Output
DVI Output
RS-485 Interface
Audio Input Cable Adapter
r
t
480 PPS 32 Channel PCI Configuration
25
SVGA Monito
Outpu
DVI Output
RCA Video Out
RS-485 Interface
Audio Inputs
26
GETTING STARTED
This chapter includes the following information:
• Included Components
• Setting up the DVR Hardware
• Optional Components
27
28
IDENTIFYING INCLUDED COMPONENTS
Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure
everything has been properly included with the new DVR. If any of the following items are missing, contact the dealer to arrange a
replacement.
DVR Key Mouse Keyboard
Repair Disc/ Software Disc Power Adapter PTZ Adapter
BNC Connector Cable
(16 CH XVS or
32 CH DVS/HVS Only)
16 Channel Audio Input Cable*
Audio/Spot Monitor Cable
(4 CH XVS Only)
EVR - DVR
Digital Video Recorder
Hardware Manual
model no.
DVR8-X
EVR8-X
DVR16-X
EVR16-X
EVR32-X
Please carefully read these instructions before using this product.
Save this manual for future use.
1
RCA to BNC Adapter DVR Manual
* 16 Channel Audio Input cable included standard with the 16Ch. 480 PPS models
(optional 16ch audio card upgrade on other models).
OPTIONAL COMPONENTS
To fully utilize the DVR’s potential; several optional Surveillix components are listed below. Contact the dealer for more information.
Extra Video Storage Hard Drive
Each DVR has a virtually unlimited storage potential. Add additional Video Data Hard Drives to extend the amount of Video Data the
DVR system can store before overwriting older data.
UPS UPS Power Backup
UPS Power Backups allow your DVR to remain fully functional even in the event of a power failure. UPS Power Backups also even
the fluctuating power current out to provide a consistent, reliable power flow. This creates a stable environment for the DVR and
reduces failure.
NP-4PKVM 4 Channel KVM Switch
The 4 Channel KVM switch allows you to have multiple boxes (up to 4) using only one keyboard, mouse and monitor. You can simply
switch between the DVRs using the keyboard.
Hot Swappable Redundant Power Supplies
Every DVR has the option of a dual redundant hot swappable power supply. In the event of a component failure the inoperable power
supply may be removed leaving the DVR running so no break in recording occurs. Simply replace the power supply with a new one
and you are finished.
Raid Controller
A raid controller is available for increased performance or data reliability.
16CH Audio Recording
Expand the audio capabilities of the DVR to 16 independent channels
29
4CH Analog Spot Monitor Output
A 4CH spot monitor output card is available for enhanced video output requirements
External RAID storage
An external RAID device is used for independent data reliability & provides much greater storage expandability
Gigibit NIC
Provides support for Dual Nic configurations
SCSI Interface adapter
Allows for external storage devices to be connected
30
KEYBOARD SETUP
To attach the keyboard to the DVR, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The
keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information.
MOUSE SETUP
To attach the mouse to the DVR, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The mouse
PS/2 Port can be identified by the green color.
The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.
The mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of these buttons is called clicking.
Sometimes you will need to double-click – or click the same button twice quickly.
In this manual:
Click means to position the mouse cursor over an item and to single click the left button.
Right click means to position the mouse cursor over an item and to single click the right button.
Double-click means to position the mouse cursor over an item and to click the left button twice.
Select means to position the mouse cursor over a radio button, checkbox, or list item and click on it.
The scroll wheel in between the two buttons is used for added navigation functionality. By moving the wheel with index finger
(scrolling), quickly move through multiple pages, lines, or windows. The wheel may also function as a third button allowing the user to
quickly click or double-click an icon or a selected item
Scroll Button / Third Button
Right Button
Left Button
MONITOR SETUP
The DVR has the following connections available to attach a monitor.
SVGA Output To VGA Monitor.
Attach the monitor or monitors to the rear of the DVR using the cable supplied by the monitor manufacturer. Refer to the monitor
manual for detailed information on how to setup and use it.
NOTE: The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit
DVI-D Output To TV / Digital Monitor
POWER SETUP
31
WARNING:
To reduce the risk of electrical shock or damage to the equipment:
Do not disable the power grounding plug.
The grounding plug is an important safety feature.
If the electrical plug you are using does not have a ground plug receptacle contact a licensed
electrician to have it replaced with a grounded electrical outlet.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Disconnect the power from the computer by unplugging the power cord either from the electrical
outlet or the computer.
32
MAKING CONNECTIONS ON AN XVS
Connecting a Video Source
There are different types of Video Sources that can be plugged into the XVS including DVD players, VHS players, and CCTV
Cameras. The back of the XVS contains up to 16 video inputs depending on the model. The connectors use the BNC standard.
4 Channel
Channel 1
Channel 2
Channel 3
Channel 4
16 Channel
The video inputs are 75 Ώ BNC connectors. Plug one end into the video source (DVD, Camera, etc.) and plug the other end into the
desired BNC input on the DVR.
Connecting Sensors to the XVS
Each XVS may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass
breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the
software.
There is 1 Common Grounds (-) and 4 sensor inputs (+). There is no power supplied to the ports so an external power supply must be
used if power is necessary.
4 Channel
Sensor Inputs
Common Ground
33
16 Channel
There are 4 Common Grounds (-) and 16 sensor inputs (+). There is no power supplied to the ports so an external power supply must
be used if power is necessary.
Common Ground
Sensor Inputs
34
Connecting Control Outputs to the XVS
Each XVS may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights,
and any other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary.
16 Channel
Siren, Alarm, Outside Relays
(+)
(-)
External Power Supply (DC 12V)
4 Channel
Siren, Alarm, Outside Relays
(Common)
External Po
Use 12V, below 300mA. For controlling lights or other devices, use another external relay.
Maximum voltage is 24V AC @ 1 amp
Output uses a Form C Relay
wer Supply (DC 12V)
(Common)
Looping Outputs
The 16 Channel XVS may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be
terminated. The outputs are located on the BNC Connector Cable. Attach the cable to the input for the BNC Connector Cable
highlighted below.
The video inputs are 75 Ώ BNC connectors. Make sure there is a video source connected to the input and then connect a cable to the
Channel Out on the BNC Connector Cable. The looping outs can be connected to video monitors or combined with adapters to
connect to VCR’s.
35
Looping Output Termination
When terminating the outputs becomes necessary, the DVR has built in termination that allows you to select individual outputs to
terminate individually. It is not always necessary to terminate the output when using it. It is dependent on the device with which you
are connecting it to. As a rule, if the image appears distorted or virtually unviewable, it most likely needs to be terminated.
16 Channel
ON Not connected to a monitor (Normal)
OFF Connected to a monitor (Looped)
Always leave the dipswitch set to the ON position when the Looping Outputs are not used.
36
Connecting a PTZ Camera
Setting up a PTZ Camera is simple. The DVR comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000
ft using 22 Gauge Twisted Pair.
It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-485
signal which is then sent to the PTZ camera.
Attaching the 3-Pin PTZ Adapter
1. Locate the PTZ adapter cable.
2. Connect the two wires of the PTZ adapter to the PTZ camera.
The red wire on the adapter should connect to the RX+ on the
PTZ and the brown wire should connect to the RX-.
3. Connect the other end of the adapter to the DVR as shown.
4. Assign the PTZ camera an ID number in PTZ Setup that
coincides with the number assigned to the camera. This is
normally done utilizing a dip-switch configuration method on the
addressable dome.
Tip It is recommended that the ID of the camera coincide to the
input number on the DVR. This will make future
troubleshooting and configuration less complex.
Signal Line (-)
Signal Line (+)
RS-485
Attaching the 4-Pin Adapter (240V PPS models)
1. Locate the PTZ adapter cable
2. Connect the wires of the PTZ adapter to the PTZ camera. The
yellow wire should connect to the RX+ on the camera and the
orange wire should connect to the RX-.
3. Connect the other end of the adapter to the XVR unit as shown.
4. Assign the PTZ camera an ID number in PTZ Setup that
coincides with the number assigned to the camera. This is
normally done utilizing a dip-switch configuration method on the
addressable dome.
Example: If the camera is plugged into input number 5, set the PTZ
unit to ID number 5.
RS-422
Signal Line (+)
Signal Line (-)
MAKING CONNECTIONS ON DVS / HVS
Connecting a Video Source
There are different types of Video Sources that can be plugged into the DVR including DVD players, VHS players, and CCTV
Cameras. The back of the DVR contains up to 32 video inputs depending on the DVR model. The connectors use the BNC standard.
8 Channel
CH 1 inCH 2 i nCH 3 inCH 4 inCH 5 i nCH 6 inCH 7 inCH 8 inCH 9 inCH 10 i nCH 11 inCH 12 inCH 13 inCH 14 inCH 15 inCH 16 in
CH 1 InCH 2 InCH 3 InCH 4 InCH 5 InCH 6 InCH 7 InCH 8 InCH 9 I nCH 10 I nCH 11 InCH 12 InCH 13 InCH 14 InCH 15 InCH 16 In
CH 17 InCH 18 InCH 19 InCH 20 InCH 21 InCH 22 InCH 23 InCH 24 InCH 25 InCH 26 InCH 27 InCH 28 InCH 29 InCH 30 InCH 31 InCH 32 In
The video inputs are 75 Ώ BNC connectors. Plug one end into the video source (DVD, Camera, etc.) and plug the other end into the
desired BNC input on the DVR.
38
Connecting Sensors to the DVS / HVS
Each DVR has up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass
breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the
software.
There are 4 Common Grounds (-) and 16 sensor inputs (+). There is no power supplied to the ports so an external power supply must
be used if power is necessary.
COM
Common Ground
Sensor Inputs
Connecting Control Outputs to the DVS / HVS
Each DVR has up to 16 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights, and any
other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary.
COM
Siren, Alarm, Outside Relays
(+) (-)
External Power Supply (DC 12V)
Use 12V, below 300mA. For controlling lights or other devices, use another external relay.
Maximum voltage is 24V AC @ 1 amp
Output uses a Form C Relay
Looping Outputs
The 8/16 Channel DVS / HVS has up to 16 looping outputs. Depending on the destination of the looping outputs, each one may have
to be terminated.
CH 1 inCH 2 i nCH 3 inCH 4 inCH 5 inCH 6 inCH 7 inCH 8 inCH 9 inCH 10 inCH 11 inCH 12 inCH 13 inCH 14 inCH 15 inCH 16 in
39
CH 1 OutCH 2 OutCH 3 OutCH 4 Ou tCH 5 OutCH 6 OutCH 7 OutCH 8 Out CH 9 Ou tCH 10 OutCH 11 Ou tCH 12 OutCH 13 OutCH 14 OutCH 15 OutC H 16 Out
The 32 Channel DVS / HVS has up to 32 looping outputs. Connect the included 16 Channel BNC Connector Cables to the 16
Channel Cable Adapter ports.
ON
OFF
ON
OFF
CONTR OL
SENSOR
BNC A
BNC B
COM
1 2 3 4 5 6 7 8
The video inputs/outputs are 75 Ώ BNC connectors. Make sure there is a video source connected to the input and then connect a
cable to the Channel Out on the BNC Connector Cable. The looping outs can be connected to video monitors or combined with
adapters to connect to VCRs.
Looping Output Termination
When it is necessary to terminate a looping output, the DVR has built in termination that allows users to select individual outputs. It is
not always necessary to terminate the output; it depends on the device to which you are connecting. As a rule, if the image appears
distorted or virtually unviewable, it likely needs to be terminated.
8/16 Channel
ON Not connected to a monitor (Normal)
OFF Connected to a monitor (Looped)
Always leave the dipswitch set to the ON position when the Looping Outputs are not used.
40
Connecting a PTZ Camera
Setting up a PTZ Camera is simple. The DVR comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000
ft using 22 Gauge Twisted Pair.
It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-422/485
signal which is then sent to the PTZ camera.
Attaching the 3-Pin Adapter
1. Locate the PTZ adapter cable.
2. Connect the two wires of the PTZ adapter to the PTZ camera.
The red wire on the adapter should connect to the RX+ on the
PTZ and the brown wire should connect to the RX-.
3. Connect the other end of the adapter to the DVR as shown.
4. Assign the PTZ camera an ID number in PTZ Setup that
coincides with the number assigned to the camera. This is
normally done utilizing a dip-switch configuration method on the
addressable dome.
Tip Toshiba recommends that the ID of the camera coincide to
the input number on the DVR. This will make future
troubleshooting and configuration less complex.
Signal Line (-)
Signal Line (+)
RS-485
Attaching the 4-Pin Adapter (240H & 480H models)
1. Locate the PTZ adapter cable
2. Connect the wires of the PTZ adapter to the PTZ camera. The
yellow wire should connect to the RX+ on the camera and the
orange wire should connect to the RX-.
3. Connect the other end of the adapter to the DVR as shown.
4. Assign the PTZ camera an ID number in PTZ Setup that
coincides with the number assigned to the camera. This is
normally done utilizing a dip-switch configuration method on the
addressable dome.
Example: If the camera is plugged into input number 5, set the PTZ
unit to ID number 5.
RS-422
Signal Line (+)
Signal Line (-)
k
41
HARD DRIVE ARRAY (DVS / HVS ONLY)
Button Loc
Handle Release
Release Handle
LOCK
OPEN
LOCK
OPEN
LOCK
OPEN
LOCK
OPEN
Reset Button
Power Buttons
Temperature Alarm Light
Swapping a Hard Drive
1. Press the Hard Drive Power Button to turn off power to the
hard drive being removed.
2. Turn the Button Lock to the open position and push the
Handle Release Button
3. Pull the Release Handle outward while removing the hard
drive. Reverse steps to install.
42
TURNING ON THE DVR
Once the cables and adapters have been properly connected it is time to turn on the power. To turn on the power follow these steps:
1. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR.
2. Turn on the Secondary Power Switch located in the rear of the DVR.
3. Turn on the main power switch located on the front of the DVR.
The DVR will run a series of self-tests. After two or three minutes a series of messages may be displayed as the various hardware and
software subsystems are activated. Under normal circumstances you should not be asked to respond to these messages. If you are
asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully.
After this finishes, the Surveillix DVR software should load automatically and bring you to the main screen.
TURNING OFF THE DVR
To turn off the DVR, select the Exit button on the main screen and select Power Off. The DVR will safely shutdown, it may take several
minutes to shut down completely.
CAUTION: Always be sure to follow the proper procedures when turning off the power to the DVR. NEVER disconnect
the power to the DVR while it is still running or in the process of shutting down. Doing so can cause data loss, file
corruption, system instability and hardware failure
APPENDIX: SPECIFICATIONS
43
16
16
A
16
A
16
A
A
–
–
44
XVS SPECIFICATIONS
4CH 120PPS
Video Format NTSC/PAL
Video Inputs (BNC) 4
Video Outputs DVI-D x 1, SVGA x 1 (Primary Display), RCA x 1 (Spot Monitor)
Digital Signature Supports Digital Signature Verification
Emergency Agent Transmitted through TCP/IP
Dimensions (h x w x d) 5.8” x 17.25” x 19.5” (148mm x 438mm x 495mm)
Weight
120 PPS 720×240
60 PPS 720×480
utomatic restart after power interruption / recording operation resumes
40-43 lbs (18-19.5 kg) with packaging
16CH 240VPPS
240 PPS 360×240
120 PPS 720×240
60 PPS 720×480
240
RCA x 4
C 100~240V Input (50 Hz/60Hz)
NTSC / 25 Pictures Per Second (PPS) - PAL
SCS
lbs (13.6-15 kg)
30-33
16CH 240PPS
16
16
240 PPS 360×240
120 PPS 720×240
60 PPS 720×480
480
RCA x 4
16
16
32 16 32
32 16 32
32 16 32
A
16 16 16
A
16 16 16
A
A
–
–
DVS/HVS SPECIFICATIONS
45
240
480
8 16
Video Format NTSC/PAL
Video Inputs (BNC) 8 16
Video Outputs
DVI-D x 1, SVGA x 1 (Primary Display), RCA x 1 (Spot Monitor)
RCA x4 (480PPS model only)
Looping Outputs (BNC) 8 16
240 PPS 360×240
Recording Rate
120 PPS 720×240
60 PPS 720×480
Live Viewing Rate (PPS) 240 480
udio Recording
(optional 16 channel available)
4
(yes)
480 PPS 360×240
240 PPS 720×240
120 PPS 720×480
16
(yes)
480
Sensor / Alarm Inputs 8 16
larm Outputs 8 16
PTZ Controls Internal RS-422/485 (over 75 protocols)
Image Compression Proprietary MJPEG
Storage Capacity Up to 4 Terabytes (RAID 5 optional)
LAN 100/1000 Gigabit Ethernet
Critical Recording Archive DVD Multi Burner, Network, USB
Password Control User Defined Access Level
Power Interruption Recovery
utomatic restart after power interruption / recording operation resumes
Remote Connection TCP/IP, UDP, Internet, LAN, WAN (Compatible with Microsoft Windows XP, Vista)
Power Input
Central Processing Unit Intel® Dual Core 2 Ghz+
NTSC / 25 Pictures Per Second (PPS) - PAL
Motion Detection Up to 15 Regions Per Channel / Adjustable Sensitivity
Recording Mode Continuous, Motion Detection, Sensor, Scheduled Recording
Digital Signature Supports Digital Signature Verification
Emergency Agent Transmitted through TCP/IP
SCS
Dimensions (h x w x d) 7” x 17.3” x 21.75” (180mm x 440mm x 552mm)
Weight
47-52 lbs (21.3-23.5 kg)
64 - 84 lbs (29-38 kg) with packaging
(yes)
4
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