Toshiba DK40i User Manual

Big Telecommunication Capabilities
for Small and Medium Businesses

STRATA

DK14

&DK40i

Flexibility

Meets The Changing Needs
Of Small Business

As a small to medium sized business, your telecommunication needs are

diverse. That’s why it’s crucial to have a telecommunication system that offers

comprehensive features and solutions—and the ability to easily enhance your

system with value-packed optional features as your needs change. Strata DK

systems meet those vital needs, delivering the exact level of performance your

business requires at every stage of its growth. That’s how Strata DK assures both

maximum productivity and cost-effectiveness—today and tomorrow.

Whether you require Voice Mail/Auto Attendant, Computer Telephony Integration

or Voice over Internet Protocol, Strata DK systems offer the optimum solution.

The Strata DK40i system is specially designed to automatically distribute inbound

calls among groups of call-handling agents. By managing your call-center with

Strata DK40i’s advanced tools, you’ll enable your employees to focus on their core

responsibilities, maximizing their productivity and customer-service quality.

Strata DK delivers

the scalability

you need to

assure maximum

communication

productivity

today and as

your business

grows.

The system’s scalable design lets you start small and add more capacity and

features as needed:

Strata DK14

provides capacity for:

• up to 4 CO lines

• up to 8 digital telephones

•2 analog station ports for faxes,
voice mail, etc.

You can also use our branch-office extender products to provide digital telephone

extensions from your main location’s Strata DK system. This gives your remote

workers the same advanced telephone-system functionality as your main-office

employees.

Strata DK40i

provides capacity for:

• up to 12 CO lines

• up to 28 telephones

• multiple combinations of digital and
analog stations and ISDN devices

S

With Strata DK, you’ll have a unified network for transmitting voice, data and

video. This lowers your capital and operational costs and enables you to reap the

many benefits of these innovative applications:

Integrated Services Digital Network (ISDN)

available with DK40i

Integrates voice, data, fax and video on one reliable line. Lets you transmit

multiple communications at the same time! Superior speed and faster call setup

improves the efficiency, productivity and cost savings of all your business com-

munications. Primary Rate Interface (PRI) saves money by enabling call-by-call

use of channels. Basic Rate Interface (BRI) provides a low-cost solution for

high-speed LAN and Internet access, plus video conferencing. No additional

monthly charge for Calling Number Identification Services (CNIS) and Dialed

Number Identification Service (DNIS).

ingle Network

By transmitting

all your

communication

media over one

network, you’ll

get the most out

of your

communication

system, while

saving money

Voice over Internet Protocol (VoIP)

Enables your multiple offices to cost-effectively share applications and provide

consistently high customer service. Voice and fax calls between your main and

branch offices are carried via the Internet or your private intranet, eliminating

long-distance toll charges between these locations. This significantly reduces

cost, especially for international calls.

Computer Telephony Integration (CTI)

Synchronizes telephone calls with computer applications. Enables you to

determine who is calling and how calls should be automatically routed and

answered, plus view detailed caller information on your PC screen. Improves

call-center effectiveness by enabling your employees to handle calls with

maximum efficiency. Creates an integrated business information system that

increases productivity and reduces costs.

and enhancing

productivity.

Reduces Cost and Increases Productivity