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®
USER GUIDE
V 1.0 - 4/11
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Important
To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you
need a separate subscription from your telephone company to activate this function. If you don’t have
the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the
display of your telephone.
UK To be connected to the public analogue telephone network.
UK The features described in this manual are published with reservation to modifications.
This product is in compliance with the essential requirements and other
relevant provisions of the R&TTE directive 1999/5/EC.
The Declaration of conformity can be found on:
http://www.topcom.net/support/cedeclarations.php
UK The CE symbol indicates that the unit complies with the essential requirements of the R&TTE
directive.
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Getting started
1 Getting started
1.1 Installing the base
For installation, do the following:
1 Plug one end of the adaptor into the outlet and the other end into the adaptor jack on the back of
the base.
2 Connect one end of the telephone cord with the wall phone jack and the other end to the bottom
of the base.
3 Put the telephone- and AC power line cord in the base guides as shown on picture 1A.
A
English
B
- 1A Back view of base A. Power cable
B. Telephone wall outlet
C
C. Telephone cord
1.2 Installing the handset
1 Open the battery compartment as shown on picture 1B.
2 Insert the batteries respecting the polarity (+ and -).
3 Close the battery compartment.
4 Leave the handset on the base unit for 15 hours.
A
- 1B Back view of handset A. Cover
B. Rechargeable batteries
B
Before you use the telephone for the first time, you must first make sure the battery
is charged for 15 hours. If you do not do this, the telephone will not work optimally.
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Getting started
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1.3 Installing the charger (Only for Butler E700 Twin/Triple/Quattro)
Plug one end of the adaptor in the power outlet and the other end into the adaptor jack at the bottom
of the charger.
A
- 1C Charger A. Adaptor with power cable
1.4 Keys / LED’s
Handset
Earpiece speaker
Display
Esc / Mute key
Up / call log key
Power on-off / on-hook key
Alphanumeric keys
Ringer on-off
INT key
Microphone
Handsfree-key
Redial key
Keypad lock key
Down / Phonebook key
Off-hook / Recall key
Menu / OK key
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- 1D Handset -
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Base
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Paging key
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- 1E Base -
1.5 Icons descriptions
Icon Meaning
Getting started
English
Call in progress
Rechargeable battery level indicator
The antenna indicates the quality of reception.
The antenna blinks when the handset is out of range!
There are more digits on the right
During handsfree
When ring buzzer is turned off
You have records in the call log
Possible scroll direction
During phonebook entry
The alarm on this handset is activated
You have a voice message waiting
To confirm the current selection.
To go back in the menu selection or back delete during number or name entry.
1.6 How to use this user guide
In this user guide, following method is used to clarify the instructions:
1 Text ....... “DISPLAY”.
2 ..................................
3 .................................
Key to press.
Text that appears on the display of the phone is shown in the right column
between quotation marks.
1.7 Navigating the menu
The Butler E700 has a menu system which is easy to use. Each menu leads to a list of options.
Operation steps
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Using the telephone
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The function of the 2 keys below the display (Menu-and Esc key) change depending on the
operation mode:
To enter the menu or to confirm the current selection, press this key.
To rotate through the menu options
To go back in the menu selection or backdelete during number or name entry.
2 Using the telephone
2.1 Switching the handset on/off
1 Press and hold the on/off key until the display turns on. The handset will
search the base.
2 Press and hold the on/off key for 5 seconds. The display will go off.
2.2 Changing the menu language
1 Enter the menu by pressing the menu key .
2 Select “HS SETTINGS” and confirm.
3 Select “LANGUAGE” and confirm.
4 Select a language and confirm.
2.3 Receiving a telephone call
To take the call:
1 Press the off-hook key.
OR
Lift the handset off its base if you have activated “Automatic answer”.
(See “6.4 Automatic answer”)
You are connected to your correspondent.
2 Press the on-hook key to hang up or put the handset back on the base.
2.4 Making an external telephone call
Direct dialing
1 Press the off-hook key to start the call.
2 Dial the telephone number.
3 Press the on-hook key to hang up or put the handset back on the base.
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Pre-dialing
1 Dial the telephone number.
2 Press the off-hook key to start the call.
3 Press the on-hook key to hang or put the handset back on the base.
4 To correct a number, use the delete key to delete an entered digit.
Call from the call log list
1 Press the call log key to access the call log key.
2 Select the desired call log entry
3 Press the off-hook key to dial out the selected number.
4 Press the on-hook key to hang up or put the handset back on the base.
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Call from the redial list
You can redial the last 5 numbers called.
1 Press the redial key to access the redial list.
2 Select the desired redial number.
3 Press the off-hook key to dial out the selected number.
4 Press the on-hook key to hang up or put the handset back on the base.
2.5 Making an internal telephone call
1 Press the INT key.
2 Enter the number of the internal handset (1 to 5). Press the *-key to call all
handsets.
3 Press the on-hook key to hang up or put the handset back on the base.
2.6 Internal call transfer
Transfer an external call to another handset.
1 Press the INT key.
2 Enter the number of the internal handset (1 to 5), the external caller is put
on hold.
3 When the other handset picks up, press the on-hook key to hang up and
transfer the call.
If the internal correspondent does not pick-up, press the on-hook key again to
reconnect to the external caller on line.
4 Press the on-hook key to hang up or put the handset back on the base.
Using the telephone
English
2.7 Make a 3-way conference call
The conference call feature allows one external call to be shared with two handsets.
During an external call:
1 Press the INT key.
1 Enter the number of the internal handset (1 to 5), the external caller is put
on hold.
2 When the other handset picks up, press and hold the INT-key to establish
the conference call.
If the internal correspondent does not pick-up, press the on-hook key to
reconnect to the external caller on line.
2.8 Speaker volume during call
1 During a conversation, press the up or down key to change the volume
accordingly.
2.9 Microphone mute
It is possible to mute the microphone during a conversation.
1 Press the mute key. You can talk freely without being heard by the calling
party. “MUTE ON” is displayed.
2 Press the mute key again to return to normal mode.
2.10 Using the alphanumerical keypad
With your telephone, you can also enter alphanumeric characters. This is useful for entering a name
into the phonebook, giving a name to the handset, ...
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Redial list
To select a letter, press the corresponding key as many times as necessary. For example, to select
an ‘A’, press ‘2’ once. To select a ‘B’, press ‘2’ twice and so on. To select ‘A’ and then ‘B’
consecutively, press ‘2’ once, wait until the cursor moves on to the next character, then press ‘2’
twice.
Press ‘1’ to select a space.
Press Esc-key to delete a character or press and hold the Esc-key to delete all
characters.
3 Redial list
You can redial the last 5 number called. When the name of the dialled number is stored in the
phonebook the name will be shown in the redial list.
To call a number from the redial list see “2.4 Making an external telephone call” - “Call from the
redial list”.
To store a number from the redial list into the phonebook see “4.4 Copy a redial entry to the
phonebook”.
3.1 Delete a redial number or all redial numbers from the redial list
1 Press the redial key.
2 Select the desired number.
3 Press menu.
4 Select “DELETE” to delete the current entry and confirm.
OR
5 Select “DELETE ALL” for all entries and confirm.
6 Confirm again to delete.
4 Phonebook
Each handset can store up to 20 telephone numbers and names. Names can be up to 12 characters
long and numbers up to 24 digits.
To enter alphanumerical characters, refer to the section “2.10 Using the alphanumerical keypad”.
4.1 To add an entry into the phonebook
1 Enter the menu.
2 Select “PHONEBOOK” and confirm.
3 Select “NEW ENTRY” and confirm.
4 Enter the name and confirm.
5 Enter the number and confirm.
6 Select a ring melody (1-10) and confirm.
4.2 Edit a phonebook entry
1 Enter the menu.
2 Select “PHONEBOOK” and confirm.
3 Select “EDIT ENTRY” and confirm.
4 Select a name or enter the first letter of the name. (The list scrolls in
alphabetical order.)
5 Confirm to edit.
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6 Edit the name and confirm.
7 Edit the number and confirm.
8 Select a ring melody (1-10) and confirm.
Phonebook
4.3 To dial an entry from the phonebook
1 Press the phonebook key.
2 Select a name or enter the first letter of the name. (The list scrolls in
alphabetical order.)
3 Press the off-hook key to start the call.
4 Press the on-hook key to hang up or put the handset back on the base.
4.4 Copy a redial entry to the phonebook
1 Press the redial key.
2 Select the desired number.
3 Press menu.
4 Select “COPY TO PB” to copy the current entry and confirm.
5 Enter the name and confirm.
6 Edit the number and confirm.
7 Select the desired ring melody and confirm.
4.5 Delete a phonebook entry or all phonebook entries
1 Enter the menu.
2 Select “PHONEBOOK” and confirm.
3 Select “DELETE” or “DELETE ALL” and confirm.
4 Select a name or enter the first letter of the name. (The list scrolls in
alphabetical order.)
5 Confirm to delete.
6 Press OK again to confirm.
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Caller Identification
5 Caller Identification
This service only works when you have a caller ID/Clip subscription.
Please contact your telephone company.
When you receive an external call, the telephone number of the caller appears on the handset
display. The telephone can receive calls in both FSK and DTMF. You can also see his or her name
if it is transmitted by the network. If the name is programmed in the phonebook, the name in the
phonebook is displayed!
The caller identity is replaced by the call duration after 15 seconds in
communication.
The telephone can store 20 calls in a call list (received and missed calls) that can be reviewed later.
This function is only available if your are subscribed to the caller ID information.
When the memory is full, the new calls automatically replace the oldest calls in the memory.
New or missed calls are shown on the display by “NEW CALLS” and by a blinking
- icon.
To consult the list of calls:
1 Press the call log key.
If there are no calls in the list “NO NUMBER” will appear.
2 Scroll through the calls. The callers names will be shown if the name is send
by the network or is stored in the phonebook. If you are at the end of the list
you will hear a double beep tone.
When the -icon is shown blinking, the call is unanswered.
3 Press the menu key to add this entry to the phonebook if it’s not already
stored. Press OK when “COPY TO PB” is shown on the display.
Enter or modify the name and press OK.
Enter or modify the telephone number and press OK.
Select the melody (1-10) which will be heard when this number is calling.
Press OK, the entry will be stored in the phonebook.
4 Press the off-hook key to call back a correspondent, when his telephone
number or name is displayed.
View the details of the call list entry:
1 When you are in the call list press the menu key.
2 Select “VIEW” and press OK.
3 Press OK repeatedly to see more information.
You can delete each entry separately:
1 Scroll to the call you want to delete and press the menu key.
2 Select “DELETE” and press OK.
3 Press OK again to confirm.
To delete all entries at ones:
1 When you are in the call list press the menu key.
2 Select “DELETE ALL” and press OK.
3 Press OK again to confirm.
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6 Personalize the handset
Every programmation is confirmed at the end by a double or single long beep.
A double beep confirms the validation of your choice.
Personalize the handset
6.1 Adjusting the ring volume
Handset ring volume internal/external calls
The handset ring volume for internal or external calls cannot be set separately. You can choose from
1 to 5 and off.
1 Enter the menu by pressing the menu key.
2 Select “HS SETTINGS” and confirm.
3 Select “HANDSET TONE” and confirm.
4 Select “RING VOLUME” to change the internal & external volume and
confirm.
5 Select a volume (1-5 or “OFF”).
6 Confirm or return to the previous menu.
6.2 Silent mode
You can turn the handset ringer off, so that you won’t be disturbed, by a single key press:
1 Press and hold the ringer off key for 3 seconds. The ringer will be off and
will appear on the screen.
2 Press and hold the ringer off key again to turn it back on.
6.3 Choosing the ring melody
English
Each handset can ring with a different melody. The handsets can ring with a different melody
according to whether the call is internal or external. You can choose from 10 different ringer
melodies:
1 Enter the menu by pressing the menu key.
2 Select “HS SETTINGS” and confirm.
3 Select “HANDSET TONE” and confirm.
4 Select “INT/RING” to change the internal melody or “EXT/RING” to
change the external melody and confirm.
5 Select a melody (1 to 10).
6 Press the OK key to confirm or return to the previous menu.
6.4 Automatic answer
When there is a incoming call and the handset is on the base, the phone automatically takes the line
when lifted.
1 Enter the menu by pressing the menu key.
2 Select “HS SETTINGS” and confirm.
3 Select “AUTO ANSWER” and confirm.
4 Select “ON” to activate or “OFF” to deactivate and confirm.
6.5 Keypad lock
The keypad can be locked so that no settings can be changed or no telephone number can be dialed.
“KEYS LOCKED” will appear on the screen when keypad is locked.
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Personalize the handset
Locking the keypad
1 Press and hold the keypad lock key for 3 seconds. The keypad will be
locked.
Unlock the keypad
1 Press and hold the keypad lock key for 3 seconds.
2 “KEYS LOCKED” will disappear from the screen.
6.6 Set the date, time and date/time format
1 Enter the menu by pressing the menu key.
2 Select “CLOCK&ALARM” and confirm.
3 Select “DATE/TIME” and confirm.
4 Enter the date (DD/MM) and confirm.
5 Enter the time (HH-MM) and confirm.
6 Select “SET FORMAT” and confirm.
7 Select “TIME FORMAT” and confirm.
8 Select “12 HOURS” or “24 HOURS” and confirm.
9 Select “DATE FORMAT” and confirm.
10 Select “DD/MM” or “MM/DD” format and confirm.
6.7 Auto clock adjust
When this function is turned on the date and time will be updated by the callerID data received. This
can be turned off as followed:
1 Enter the menu by pressing the menu key.
2 Select “CLOCK&ALARM” and confirm.
3 Select “AUTO CLOCK” and confirm.
4 Select “ON” to activate or “OFF” to deactivate and confirm.
6.8 Set handset name
You can change the default handset name (10 characters) that appears on the display in standby:
1 Enter the menu by pressing the menu key.
2 Select “HS SETTINGS” and confirm.
3 Select “HANDSET NAME” and confirm.
4 Edit the handset name and confirm.
6.9 Select the handset display
You can choose between the time or the handset name on the idle display of the handset:
1 Press and hold the menu to switch between time/date or handset name.
6.10 Alarm settings
You can use the handset to set an alarm clock. When an alarm is set, the -icon appears on the
screen. During alarm the -icon and “ALARM ON” will on the screen during 60 seconds. You
can press any key to disable the alarm. If snooze is activated, the alarm will sound again at the end
of the snooze period of seven minutes. You can press and hold the to turn off the snooze function.
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Turn alarm on/off
Set the alarm time
You can still press any key to turn the alarm off when the keypad is locked.
The alarm volume is the same as the ring volume, when the ring volume is set off,
the alarm will ring at volume 1.
During a call when alarm goes active, you will hear a warning tone through the ear
piece, you can still turn it off by pressing any key.
During paging or ringing, no alarm tone will be hearable.
1 Enter the menu by pressing the menu key.
2 Select “CLOCK&ALARM” and confirm.
3 Select “ALARM” and confirm.
4 Select “ONCE”, “DAILY” or “OFF” and confirm.
1 Enter the menu by pressing the menu key.
2 Select “CLOCK&ALARM” and confirm.
3 Select “ALARM” and confirm.
4 Select “ONCE” or “DAILY” and confirm.
5 Enter the time (HH-MM) in 24h format and confirm.
Personalize the handset
English
Alarm melody
1 Enter the menu by pressing the menu key.
2 Select “CLOCK&ALARM” and confirm.
3 Select “ALARM TONE” and confirm.
4 Select the desired melody and confirm.
6.11 Tone setup
When pressing a key, when battery is low , when placing the handset inside the charger, or when
the handset is out of range you will hear a warning tone. You can turn this On or Off::
1 Enter the menu by pressing the menu key.
2 Select “HS SETTINGS” and confirm.
3 Select “HANDSET TONE” and confirm.
4 Select “KEY BEEP”, “BATTERY TONE” , “CHARGE TONE”or
“RANGE TONE” and confirm.
5 Select “ON” to activate or “OFF” to deactivate and confirm.
6.12 Voice message notification
If you have new messages in your voice mail box, blinks on the display. You can program your
access number so you can get your message at the touch of the ‘1’ button.
To set up your voice access number:
1 Enter the menu by pressing the menu key.
2 Select “HS SETTINGS” and confirm.
3 Select “VOICEMAIL” and confirm.
Enter your access number (up to 24 digits) and confirm.
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Base settings
To access your voice mail :
1 Press and hold the ‘1’key in standby.
6.13 Paging
You can locate a missing handset by pressing the page key on the base station. All the handsets
registered to the base will produce the paging tone and “PAG I NG” is displayed. You can stop the
paging by pressing any key on the handset or by pressing the page-key again on the base.
7 Base settings
7.1 Set the flash time
Press the flash key R (key 14 - picture 1D Handset) to use certain services on your external line such
as “call waiting” (if your phone company offers this feature); or to transfer calls if you use a
telephone exchange (PABX). The flash key R is a brief interruption of the line. You can set the flash
time to 100ms, 300ms or 600ms (“SHORT”,” MEDIUM” and “LONG”):
1 Enter the menu by pressing the left menu key.
2 Select “ADVANCED SET” and confirm.
3 Select “RECALL TIME” and confirm.
4 Select “SHORT”, “MEDIUM” or “LONG” and confirm.
7.2 Setting the system PIN code
Certain functions are only available to users who know the PIN code.
By default the PIN code is 0000. To change the PIN code:
1 Enter the menu by pressing the left menu key.
2 Select “ADVANCED SET” and confirm.
3 Select “CHANGE PIN” and confirm.
4 Enter the current PIN code and confirm.
5 Enter the new PIN code and confirm.
7.3 First ring tone
You can turn of the first ring tone as followed:
1 Enter the menu by pressing the left menu key.
2 Select “ADVANCED SET” and confirm.
3 Select “FIRST RING” and confirm.
4 Select “ON” or “OFF” and confirm.
7.4 Setting the dialling mode
There are two different dialling modes that can be used when making calls:
• DTMF = dual tone multiple frequency, or tone dialling (today's modern dialling mode)
• Pulse dialling (in older devices)
Modern devices are equipped with both functions which can be changed depending on the
application. DTMF is required for programming or control functions, for example, if the device is
operated on a PBX. If pulse dialling is used, malfunctions can occur on PBXs during normal
operation because the system interprets the pulse dialling signals incorrectly.
1 Enter the menu by pressing the left menu key.
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2 Select “ADVANCED SET” and confirm.
3 Select “DIAL MODE” and confirm.
4 Select “PULSE” or “TONE” and confirm.
Managing multiple handsets
8 Managing multiple handsets
8.1 Adding a new handset
Only needed when you have deregistered a handset or when you bought a new one.
You can register new handsets on the base if these handsets support the DECT GAP protocol. The
base can support a maximum of 5 handsets. If you already have 5 handsets, and you wish to add
another one or change one handset, you must first delete a handset, then associate the new handset.
1 Enter the menu by pressing the menu key.
2 Select “ADVANCED SET” and confirm.
3 Select “REGISTER” and confirm.
4 Enter the 4-digit system PIN and confirm.
5 Press and hold the paging-key on the base for 5 seconds.
DECT GAP Profile only guarantees that basic calling-functions will work
correctly between different brands/types. There’s a possibility that certain services
(like CLIP) will not work correctly.
8.2 Delete a handset
English
1 Enter the menu by pressing the menu key.
2 Select “ADVANCED SET” and confirm.
3 Select “UNREGISTER” and confirm.
4 Enter the 4-digit system PIN and confirm.
5 Select the handset you want to remove and confirm.
9 Reset the phone
It is possible to return the phone to the original default configuration. This is the configuration which
was installed when you first received the telephone. After the reset all your personal settings and
call list entreis will be deleted, but you phonebook remains.
To return to default settings:
1 Enter the menu by pressing the left menu key.
2 Select “ADVANCED SET” and confirm.
3 Select “RESET” and confirm.
4 Confirm again.
10 Troubleshooting
Symptom Possible cause Solution
No display Batteries uncharged Check the position of the batteries
Recharge the batteries
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Technical specifications
Symptom Possible cause Solution
Handset turned off Turn on the handset
No tone Telephone cord badly connected Check the telephone cord
connection
The line is occupied by another
handset
Wait until the other handset hangs
up
The icon flashes Handset out of range Bring the handset closer to the base
The base has no power supply Check the mains connection to the
base
The handset is not registered on
Register the handset on the base
the base
Base or handset do not
The ringing volume is off or low Adjust the ringing volume
ring
Not possible to transfer a
call on PABX
Telephone does not react
when pressing the keys
The flash time is too short or too
Change the flash time
long
Manipulation error Remove the batteries and put them
back in place
11 Technical specifications
Standard DECT (Digital Enhanced Cordless Telecommunications)
GAP (Generic Access Profile)
Frequency range 1880 MHz to 1900 MHz
Number of channels 120 duplex channels
Modulation GFSK
Speech coding 32 kbit/s
Emission power 10 mW (average power per channel)
Range maximum 300m in open space / 10-50m inhouse
Number of handsets Up to 5
Base power supply 230 V / 50 Hz / 6 V DC 210 mA
Charger power supply 230 V / 50 Hz / 7,5 V DC 210 mA
Handset Batteries 2 rechargeable batteries AAA, NiMh 1,2V, 400mAh
Handset autonomy 100 hours in standby
Handset talk time 8 hours
Normal conditions of use +5 °C to +45 °C
Flash time 100, 250 or 600 ms
12 Topcom Warranty
12.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new
unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).
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Disposal of the device (environment)
Consumables or defects causing a negligible effect on operation or value of the equipment are not
covered.
The warranty has to be proven by presentation of the original or copy of the purchase receipt, on
which the date of purchase and the unit-model are indicated.
12.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note and a
filled in service card.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service
center will repair any defects caused by material or manufacturing faults free of charge, by either
repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour
and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not
extended if the unit is exchanged or repaired by Topcom or its appointed service centre.
12.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of
non-original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire,
nor any damage caused during transportation. No warranty can be claimed if the serial number on
the units has been changed, removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer.
This appliance may only be used with rechargeable batteries. If you want to replace the originally
included batteries, please check whether the batteries you use are suitable and rechargeable.
Alkaline batteries may under NO circumstances be used in the handsets. If you use Alkaline
batteries and place the handset on the basis, the batteries will heat up and may explode. Any damage
which may be caused cannot be recovered from the manufacturer and the damage thus caused to the
appliance is not covered by the warranty conditions. Any repairs will be charged to you.
English
13 Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the normal
household garbage but bring the product to a collection point for the recycling of
electrical and electronic equipments. The symbol on the product, user guide and/or box
indicate this.
Some of the product materials can be re-used if you bring them to a recycling point. By
re-using some parts or raw materials from used products you make an important contribution to the
protection of the environment. Please contact your local authorities in case you need more
information on the collection points in your area.
14 Cleaning
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents
or abrasive solvents.
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BUTLER E700
MDxxxxxxx
visit our website
www.topcom.net
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