TomTom PRO 82 SERIES User Manual
TomTom PRO 82xx
User Manual
Contents
Read me first 7
Welcome to the TomTom PRO 82xx 8
What's new 9
New in this release ............................................................................................................................. 9
The TomTom PRO 82xx 10
Starting TomTom PRO 82xx ............................................................................................................ 10
Using gestures .................................................................................................................................. 11
Apps on the TomTom PRO 82xx ..................................................................................................... 12
Connecting the TomTom PRO 82xx ................................................................................................ 13
About connecting TomTom PRO 82xx ...................................................................................... 13
Connecting to LINK and WEBFLEET .......................................................................................... 13
Smartphone connection ............................................................................................................. 13
Features on the TomTom PRO 82xx ............................................................................................... 15
Sleep settings .............................................................................................................................. 16
Memory card slot ........................................................................................................................ 16
Transferring files to your device ................................................................................................. 16
System bar................................................................................................................................... 17
Updating the software ................................................................................................................. 17
Sending information to TomTom ............................................................................................... 18
Clearing personal data ................................................................................................................ 19
Taking a screenshot .................................................................................................................... 19
Screen locking ............................................................................................................................. 19
Language .......................................................................................................................................... 20
Installing in your vehicle .................................................................................................................. 20
Charging the TomTom PRO 82xx .................................................................................................... 20
The TomTom PRO 82xx is not starting ........................................................................................... 20
Caring for your PRO 82xx ................................................................................................................ 20
Getting help ...................................................................................................................................... 20
TomTom Navigation App 22
Welcome to navigation with TomTom ............................................................................................ 23
About TomTom services ................................................................................................................. 23
GPS reception ................................................................................................................................... 23
What's on the TomTom Navigation app screen ............................................................................. 24
The map view .............................................................................................................................. 24
The guidance view ...................................................................................................................... 25
The WEBFLEET panel .................................................................................................................. 27
The route bar ............................................................................................................................... 28
The wide route bar ...................................................................................................................... 31
Active Driver Feedback and advice ............................................................................................ 31
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Working time buttons ................................................................................................................. 34
Logbook buttons ......................................................................................................................... 34
Order state buttons ..................................................................................................................... 35
Connection status button ............................................................................................................ 35
The quick menu ........................................................................................................................... 36
Running in the background ........................................................................................................ 36
Changing the text and button size .............................................................................................. 36
Reordering the Main Menu buttons ........................................................................................... 36
Traffic ................................................................................................................................................ 38
About TomTom Traffic ............................................................................................................... 38
The route bar ............................................................................................................................... 38
Looking at traffic on the map ...................................................................................................... 40
Looking at traffic on your route .................................................................................................. 41
Traffic incidents ........................................................................................................................... 41
Approaching a traffic jam warning ............................................................................................. 42
Avoiding a traffic jam on your route .......................................................................................... 43
Advanced Lane Guidance ........................................................................................................... 43
Time-dependent speed limits ..................................................................................................... 44
Main Menu ........................................................................................................................................ 45
Navigation buttons ...................................................................................................................... 45
Other buttons .............................................................................................................................. 47
Volume control ............................................................................................................................ 49
Using Quick Search .......................................................................................................................... 50
About search ............................................................................................................................... 50
Planning a route to a POI using search ...................................................................................... 50
Planning a route to a POI using online search ........................................................................... 52
Entering search terms ................................................................................................................. 54
Working with search results ....................................................................................................... 56
About postcodes ......................................................................................................................... 57
About mapcodes ......................................................................................................................... 58
List of POI type icons .................................................................................................................. 58
Planning a route ............................................................................................................................... 63
Planning a route to an address using search ............................................................................. 63
Planning a route to a city centre ................................................................................................. 65
Planning a route to a POI using search ...................................................................................... 66
Planning a route to a POI using online search ........................................................................... 68
Planning a route using the map .................................................................................................. 70
Planning a route using My Places .............................................................................................. 71
Planning a route using coordinates ............................................................................................ 73
Planning a route using a mapcode ............................................................................................. 74
Finding an alternative route ........................................................................................................ 75
Planning a route in advance ....................................................................................................... 76
Finding a car park ........................................................................................................................ 77
Finding a petrol station ............................................................................................................... 79
Changing your route ........................................................................................................................ 82
The Current Route menu ............................................................................................................ 82
Avoiding a blocked road ............................................................................................................. 84
Avoiding part of a route .............................................................................................................. 85
Types of route ............................................................................................................................. 85
Route features ............................................................................................................................. 86
Avoiding a route feature on your route ..................................................................................... 86
Adding a stop to your route from the current route menu ....................................................... 86
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Adding a stop to your route using the map ............................................................................... 86
Deleting a stop from your route ................................................................................................. 87
Skipping the next stop on your route ........................................................................................ 87
Reordering stops on a route ....................................................................................................... 87
My Routes ......................................................................................................................................... 88
About My Routes ........................................................................................................................ 88
About GPX and ITN files ............................................................................................................. 88
Saving a route ............................................................................................................................. 89
Navigating using a saved route .................................................................................................. 90
Navigating to a stop on a saved route ....................................................................................... 91
Adding a stop to a saved route using the map.......................................................................... 92
Recording a track ........................................................................................................................ 92
Navigating using a track .............................................................................................................. 93
Deleting a route or a track from My Routes ............................................................................... 94
Exporting tracks from the TomTom Navigation app ................................................................. 94
Importing routes and tracks from a memory card .................................................................... 94
Report working time ......................................................................................................................... 96
About reporting working time .................................................................................................... 96
Driver identification ..................................................................................................................... 96
How to report working time........................................................................................................ 96
Turning on/off the Driver Terminal ............................................................................................. 97
Using the logbook ............................................................................................................................ 98
Change logbook mode ................................................................................................................ 98
Orders ............................................................................................................................................... 99
About orders ............................................................................................................................... 99
Working on orders .................................................................................................................... 100
Sorting orders in the list ........................................................................................................... 100
Sending order status messages ............................................................................................... 101
Suspend and change orders..................................................................................................... 101
Switch to another order ............................................................................................................ 101
Cancel orders ............................................................................................................................ 101
Messages ........................................................................................................................................ 103
About messages ........................................................................................................................ 103
Dealing with messages ............................................................................................................. 103
Sending messages .................................................................................................................... 103
OptiDrive ......................................................................................................................................... 104
About OptiDrive ........................................................................................................................ 104
Trip Results ................................................................................................................................ 104
Performance Trends .................................................................................................................. 106
Considerations ................................................................................................................................ 108
Considerations ........................................................................................................................... 108
Voice control (Speak&Go) .............................................................................................................. 109
About voice control ................................................................................................................... 109
Starting voice control ................................................................................................................ 109
Making your own wake-up phrase ........................................................................................... 109
The voice control screen .......................................................................................................... 110
Some tips for using voice control ............................................................................................ 111
What you can use voice control for ......................................................................................... 111
Saying commands in different ways ........................................................................................ 112
Entering an address using voice control.................................................................................. 112
Going to home using voice control .......................................................................................... 113
Going to a POI using voice control........................................................................................... 113
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Changing a setting using voice control .................................................................................... 114
Speed Cameras .............................................................................................................................. 115
About speed cameras ............................................................................................................... 115
Speed camera warnings ........................................................................................................... 115
Changing the way you are warned .......................................................................................... 116
Reporting a new speed camera ................................................................................................ 117
Confirm or remove a mobile speed camera ............................................................................ 118
Updating locations for cameras and hazards .......................................................................... 118
Danger Zones ................................................................................................................................. 119
About danger zones and risk zones ......................................................................................... 119
Danger zone and risk zone warnings ....................................................................................... 119
Changing the way you are warned .......................................................................................... 120
Reporting a risk zone................................................................................................................. 120
Updating locations for danger zones and risk zones .............................................................. 121
My Places ........................................................................................................................................ 122
About My Places ....................................................................................................................... 122
Setting your home or work location ........................................................................................ 122
Changing your home location .................................................................................................. 123
Adding a location from My Places ........................................................................................... 124
Add a location to My Places from the map .............................................................................. 124
Adding a location to My Places using search .......................................................................... 124
Deleting a recent destination from My Places ......................................................................... 125
Deleting a location from My Places .......................................................................................... 125
Importing a POI list .................................................................................................................... 125
Settings ........................................................................................................................................... 127
Driver & Vehicle ......................................................................................................................... 127
WEBFLEET Messaging .............................................................................................................. 128
Appearance ............................................................................................................................... 129
Voices ........................................................................................................................................ 132
Voice Control ............................................................................................................................. 133
Maps .......................................................................................................................................... 133
Route Planning .......................................................................................................................... 134
Sounds and Warnings ............................................................................................................... 135
Units ........................................................................................................................................... 136
Language ................................................................................................................................... 137
Getting Help .................................................................................................................................... 138
Help menu options .................................................................................................................... 138
External Camera App 139
Using the External Camera app ..................................................................................................... 140
Camera settings .............................................................................................................................. 141
Using the vehicle width guide lines ............................................................................................... 141
TomTom Music App 144
Using the TomTom Music app ...................................................................................................... 145
Addendum and Copyright 146
Addendum ...................................................................................................................................... 147
5
Copyright notices ........................................................................................................................... 155
TomTom Telematics Limited Warranty ......................................................................................... 156
6
IMPORTANT: To avoid any malfunction or damage, carefully read these instructions before
Read me first
turning on and using this device. Keep this document for future reference.
7
This User Manual explains how to use the TomTom PRO 82xx and the installed TomTom apps.
Welcome to the TomTom PRO 82xx
The User Manual has the following sections:
The TomTom PRO 82xx
The TomTom Navigation app
The TomTom Camera app
The TomTom Music app
Important: For other settings and operation instructions for the TomTom PRO 82xx, and for
instructions about other apps installed on the TomTom PRO 82xx, please refer to the applicable
User Documentation.
Version 15.5
8
New in this release
What's new
Version 16.400
Sorting orders
You can now sort orders in the list of orders by last received top, last received bottom, planned
time, order number.
To learn more go to Sorting orders in the list.
Avoid a specific traffic jam
If you want to avoid a specific traffic jam along your route, you can now select the upcoming jam
icon in the route bar and select Avoid. Your device will then plan an alternative route around it.
Note: Sometimes a route through traffic is still the fastest route possible.
To learn more go to Avoiding a traffic jam on your route in this guide.
Avoid a specific toll zone or ferry
Each toll zone or ferry along your planned route is now displayed as an icon in the route bar.
Select the icon to get an option to avoid the toll zone or ferry. Alternatively, you can set your
device to always avoid all toll zones and ferries when planning routes in Route Planning, which
you can find in the Settings menu.
To learn more go to Avoiding a route feature on your route in this guide.
Search for specific POI names using voice control
You can now use voice control to search for a specific POI using the POI brand name. For
example, when voice control is on, you can say "Find Starbucks".
To learn more go to Voice Control in this guide.
Record and export tracks, and import tracks and routes
You can now record a track while you drive, with or without a route planned. The track is saved in
My Routes.
You can export tracks as GPX files and save them on a memory card for sharing with other users.
You can import track GPX and route ITN files from a memory card and save them in My Routes.
To learn more go to My Routes in this guide.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
9
Starting TomTom PRO 82xx
The TomTom PRO 82xx
Your TomTom PRO 82xx starts when it is in its dock, and the dock has power. When your
TomTom PRO 82xx is not in its dock, you can also press the On/Off button until the device starts.
The TomTom PRO 82xx home screen is shown.
Note: The TomTom PRO 82xx home screen shown below is an example. The home screen on
TomTom PRO 82xx might look different and have different apps installed.
1. An app running in a widget.
For example the TomTom Navigation app and the External camera app can run in a widget on
the home screen. Select the widget to open the app.
Note: A widget is an app that runs in its own panel. You can select a widget to open the full
app.
2. Software update button.
Select Software update to conduct software updates on your TomTom PRO 82xx.
3. Back button.
Select this button to return to the previous screen that was open.
4. Home button.
Select this button to return to the device home screen.
5. Volume button.
Using this button you can adjust the volume on your TomTom PRO 82xx.
6. All apps button.
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Tap this button to show all apps installed on your TomTom PRO 82xx.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling a screen.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the screen.
Press and hold
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Selecting a location on the map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to
zoom in or move them together to zoom out.
Example of when to use this: Zooming in and out on the screen.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in a menu, or opening an
item.
7. Status bar.
Touch this area to show app notifications and the device status.
Using gestures
You use gestures to control your device.
In this User Manual, you learn how to use gestures to control your PRO 82xx. Below is an
explanation of each gesture.
11
Apps on the TomTom PRO 82xx
The TomTom PRO 82xx is an Android based device that has different apps installed on it. Some of
the apps will be standard Android apps, for example a browser, a clock and a photo-gallery.
Specialised apps could be added by the device owner, and TomTom has also added apps.
Note: The TomTom PRO 82xx might be secured to prevent you making changes.
You can find other apps on the device by scrolling to the right. To see all the apps on the device,
select All apps.
You can also add up to two app quick-launch buttons to the device's System bar for apps you
want to use often.
Privacy notices for apps
Each installed app has its own privacy notice. Open the Android Settings app then select About
your TomTom device. Select Legal information, then select Your information. Select an app from
the list to read about the function of the app, how the app uses your information, and how your
personal data is managed.
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Connecting the TomTom PRO 82xx
About connecting TomTom PRO 82xx
TomTom PRO 82xx is designed to connect to a LINK device installed in your vehicle in order to
take full advantage of WEBFLEET functionality and TomTom services. It can also connect the
internet so you can use your apps and access TomTom services.
TomTom PRO 82xx is connected in one of the following ways:
With a connection to WEBFLEET through the LINK device installed in your vehicle.
With a permanent connection directly from TomTom PRO 82xx. The device is always
connected - you don't have to do anything.
This applies to devices with an integrated mobile network module and an activated SIM card
only.
With a connection via your smartphone. You must create a Personal Area Network to connect
your smartphone to TomTom PRO 82xx.
Note: To update the TomTom PRO 82xx software, use a Wi-Fi connection or a memory card.
You can access WEBFLEET services using the connection to the LINK device installed in your
vehicle.
Connecting to LINK and WEBFLEET
Connect your TomTom PRO 82xx device to your TomTom LINK to fully benefit of WEBFLEET.
1. Make sure that the LINK is connected to power and has a mobile network connection (see
TomTom LINK Installation Guide).
2. Switch on your PRO 82xx device.
3. Start the TomTom Navigation app.
4. Tap the Main Menu button.
5. Tap WEBFLEET.
You are asked to start the activation process. After you have started the activation process
your PRO 82xx device searches for Bluetooth devices.
6. Select your LINK from the list.
The name starts with LINK followed by the serial number of your LINK or the licence plate
number of your vehicle. You can find the serial number on the outside of your LINK.
7. Enter the activation code, found in your WEBFLEET contract confirmation and tap the arrow
button.
If you have properly connected the two devices, you receive a welcome message from WEBFLEET
confirming the activation. In future the connection is established automatically.
To check the connection status between the two devices, bring up the Main Menu. Then tap
Settings, then tap Help and select WEBFLEET connection status from the list.
Smartphone connection
Using your smartphone to connect the TomTom PRO 82xx to a network means that data is sent
and received by your smartphone using your mobile services provider.
13
Your smartphone needs to be compatible with your TomTom PRO 82xx, and you must have a
data plan from a mobile services provider. Go to tomtom.com/connect for more information.
Important: You might have additional costs when you use your smartphone to connect your
TomTom PRO 82xx, especially if you are outside the area covered by your data plan. Check with
your mobile services provider for more information.
Personal Area Networks
Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth and Personal Area
Network (PAN) functions.
Depending on your phone's Operating System, this network, or PAN, might be called one of the
following names:
Personal Hotspot
Tethering or Bluetooth Tethering
Tether or Bluetooth Tether
The PAN function is probably already in your phone's Operating System, or you can download an
app to create a PAN.
Note: Some mobile service providers don't allow their users to use a PAN. If your phone
doesn't have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect.
Connect using Bluetooth
To connect your TomTom PRO 82xx to your smartphone using Bluetooth, do the following:
1. Switch on Bluetooth tethering or personal hotspot on your phone, and make sure your phone
is discoverable.
2. Press the Home button on your TomTom PRO 82xx.
3. Select the Settings app.
4. Switch on Bluetooth.
5. Select Bluetooth, then select SEARCH FOR DEVICES.
The TomTom PRO 82xx searches for your phone and shows it as an available device.
Tip: If your TomTom PRO 82xx cannot find your phone, make sure your phone is still 'discoverable' or 'visible' for other Bluetooth devices.
6. Select your phone from the list of available devices.
14
7. After you have connected your TomTom PRO 82xx to your smartphone, you need to check
the box in the Bluetooth profile on the TomTom PRO 82xx to enable internet access as shown
below.
Your TomTom PRO 82xx connects to TomTom services using your phone's internet connection. TomTom services are now active.
The Bluetooth symbol in the Android Status Bar shows that Bluetooth is switched on.
Reconnecting your smartphone
You do not need to do anything to reconnect your TomTom PRO 82xx to your phone.
Your TomTom PRO 82xx will remember your phone and will find it automatically when you have
Bluetooth tethering switched on and you are in range of your device. If you have a valid TomTom
services subscription, the service starts automatically.
On the TomTom PRO 82xx Status bar, check that the TomTom PRO 82xx is connected to the
internet.
If you want to connect using another phone, you must connect using Bluetooth for that phone.
Tip: If reconnecting automatically to your smartphone using Bluetooth doesn't work, you can
manually reconnect as described in Connect using Bluetooth.
Unable to get a connection
If your TomTom PRO 82xx cannot connect to your phone, or you have no internet connection,
check the following:
Your phone is shown on your TomTom PRO 82xx.
Your phone's Bluetooth tethering or Portable Wi-Fi hotspot is switched on.
Your data plan with your mobile services provider is active, and you can access the internet
on your phone.
Features on the TomTom PRO 82xx
The TomTom PRO 82xx uses the Android operating system. TomTom and the device owner have
changed the operating system in the following ways:
15
Certain Android features have been disabled, either by TomTom or by the device owner. This
makes the device safer and easier to use while driving.
Some new features and apps have been added, both by TomTom and by the device owner.
These additions customise the device so it is relevant for the functions it will be used for.
The features added by TomTom are as follows:
Important: For other settings and operation instructions for the TomTom PRO 82xx, and for
instructions about other apps installed on the TomTom PRO 82xx, please refer to the applicable
User Documentation.
Sleep settings
You can choose when your TomTom PRO 82xx goes to sleep if no apps are running or when it is
removed from its dock.
Open Display in the Android Settings app to see the following settings:
Sleep
Sets the delay time before your PRO 82xx goes to sleep if no apps are running.
Stay awake when docked
Keeps your PRO 82xx awake while it is docked and there is power.
Sleep automatically when disconnecting from power
Puts your PRO 82xx to sleep when power is removed either from the dock or directly from the
PRO 82xx.
Memory card slot
You can use a memory card as extra storage space to add extra maps to your device. Maps can
be purchased from telematics.tomtom.com. You can also store custom POIs to show in the list of
Point of Interest on your PRO 82xx device. Also, you can use a memory card to conduct software
and map updates. For more information contact your TomTom Telematics partner.
Transferring files to your device
You can transfer personal files, for example POI lists, photos or music files, to the TomTom PRO
82xx internal memory. This allows you to use apps on the device to view POIs, photos or play
music.
You can also transfer files from the PRO 82xx internal memory to your computer.
Note: Not all file types can be opened by the device.
Note: You can transfer files from a computer running one of the following operating systems:
- Windows 7 or higher
- Apple OS X 10.5 or higher
- Some Linux distributions of version 14.04 or higher.
To transfer files, do the following steps:
1. Connect the PRO 82xx to your computer using the USB cable supplied with your PRO 82xx,
then switch your PRO 82xx on.
Note: Use ONLY the USB cable supplied with your device. Other USB cables may not work.
16
Note: You cannot use the mount to connect your device to your computer.
Note: You should plug the USB cable directly into a USB port on your computer and not into
a USB hub or USB port on a keyboard or monitor.
2. On your computer, open a file manager program.
Your PRO 82xx appears in your computer's files system as TomTom Bridge.
3. Open the PRO 82xx Internal Storage folder.
4. Copy files from your computer to a folder on your PRO 82xx, or from your PRO 82xx to your
computer.
Tip: To keep the device organised, copy the files to a folder with a relevant name. For example, copy your music files to the Music folder. POI files in OV2 format should be added to the
Locations folder.
5. Disconnect the PRO 82xx from your computer.
Tip: You can remove all the files you copied to the PRO 82xx by clearing your personal data.
System bar
The System bar is at the bottom of the screen and it contains quick-launch buttons, for example
the Back and Home buttons. You can add up to two extra buttons to this bar to quickly start apps
that you often use.
To add a quick-launch button for an app, do the following:
1. Select the Home button.
2. Select the All apps button.
3. Select the Settings app.
4. In Settings, select System bar.
5. Under Quick Launch Buttons, select Assign app.
6. Select an app from the list to assign to a quick-launch button.
7. Select the Home button.
Your new quick-launch button is added to the System bar.
To remove a quick-launch button, do the following:
1. Select the Home button.
2. Select the All apps button.
3. Select the Settings app.
4. In Settings, select System bar.
5. Under Quick Launch Buttons, select and hold the button you want to remove.
6. In the pop-up box that appears, select OK to remove the quick-launch button.
7. Select the Home button.
The quick-launch button is removed from the System bar.
Updating the software
The TomTom PRO 82xx owner will periodically release new software updates.
17
Tip: Your TomTom PRO 82xx may be updated via Wi-Fi or by an SD card update from the
Mobile Device Management (MDM) portal.
Updating the software using SD card and the Mobile Device Manager
You can access the Mobile Device Manager portal using your WEBFLEET account credentials at
https://mdm.business.tomtom.com/. Here you can download SD card images that contain the
latest available updates for your device. Once the content has been downloaded it may be copied
to a compatible micro SD card (minimum 8 GB/maximum 32 GB) and inserted in to your TomTom
PRO 82xx.
For details on how to carry our SD card updates using the Mobile Device Manager refer to the
TomTom PRO 82xx Mobile Device Management guide, which you can find on the TomTom
Telematics Support Portal.
Updating the software using Wi-Fi
The TomTom PRO 82xx owner will periodically release new software updates.
Tip: When a software update is available, a notification appears in the Notification bar. Select
the bottom right corner of the device screen to open the Notification area.
When you have access to a WiFi connection, you can update the software using the Software
update app. Large updates are downloaded in the background when the PRO 82xx is connected
to Wi-Fi. When the Wi-Fi connection is lost, downloading will pause. When the download is
complete you will be prompted to install the update.
Note: Software updates can only be downloaded using a Wi-Fi connection.
To update the software on the device, do the following:
1. Select the Home button.
2. Select the Settings app.
3. In Wireless and networks, select Wi-Fi.
Select and connect to a Wi-Fi network.
4. Select the Home button.
5. Select the Software update app.
Your device automatically downloads and installs the software update.
Note: You may have to restart the device to install the software update.
Sending information to TomTom
When you first start the TomTom PRO 82xx or you have reset the TomTom PRO 82xx, you are
informed about how TomTom uses your information. This information includes your location, how
you use the services and information you enter. We learn how you use the device so we can
continually improve.
Go to the Your information app in the All apps menu to read about how TomTom uses your
information.
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If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.
Clearing personal data
The TomTom PRO 82xx stores your personal data as you use the apps installed on the device. All
photos and music you have transferred to the device is also personal data.
If you have finished using the device it is a good idea to clear your personal data before you pass
the device back to the owner.
To clear your personal data, do the following steps:
Note: Software updates can only be downloaded using a Wi-Fi connection.
1. If you are using a personal memory card, remove the memory card from its slot.
2. Select the Settings app.
3. Select Backup & reset.
4. Select Clear personal data.
5. Select Clear, then select Clear again.
Your device automatically switches off and clears your personal data.
Taking a screenshot
If you need to make a picture of the screen of the TomTom PRO 82xx, for example to show the
owner an error that has occurred, do the following:
1. Press and hold the On/Off button until the pop-up menu is shown.
2. Select Take a screenshot from the pop-up menu.
A screenshot is taken of the screen behind the pop-up menu.
Tip: Open the Gallery app on your PRO 82xx to view the screenshots you have made.
3. Connect your PRO 82xx to your computer and transfer the screenshots.
The screenshots are in the pictures folder in the PRO 82xx Internal Storage.
Screen locking
When using your TomTom PRO 82xx, certain apps or features may be locked. The features that
are locked and the reasons for doing so are at the discretion of the device owner. Some typical
reasons for a device owner to use screen locking are as follows:
To prevent a customer from speeding.
To increase safety by minimising driver distraction.
To prevent device theft.
When you select a locked item in the home screen, you see a message. The message may say
Screen locked for safety or something else because it can be customised by the device owner.
Even when an item is locked, you can still do the following:
Use home, back and volume buttons.
Select the screen lock message to make it disappear.
19
Respond to, for example, a low battery message.
Language
The language used on TomTom PRO 82xx is also used on the apps installed on the device.
To change the device language, do the following:
1. Select the Home button.
2. Select the All apps button.
3. Select the Settings app.
4. Select Language & input, then select Language.
5. Select the language you want, then select OK.
Your device language changes.
Installing in your vehicle
Use only the supplied dock and vehicle mount to hold the TomTom PRO 82xx when you are using
it in your vehicle.
Charging the TomTom PRO 82xx
The battery in the TomTom PRO 82xx charges when you install the device in its dock and the dock
is powered. You can also use a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to the internet
when the battery level is low or critical. When the battery is empty, the device goes into sleep
mode.
Note: Charging your TomTom PRO 82xx using your computer is not recommended. The
voltage output of computer USB ports vary by manufacturer.
The TomTom PRO 82xx is not starting
In rare cases, the TomTom PRO 82xx may not start correctly or may stop responding.
First, check that the battery is charged. To charge the battery, connect your device to power or
install it in the dock. It can take up to 3 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until your device begins to restart.
Caring for your PRO 82xx
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous
and will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
Getting help
You can get further help by going to business.tomtom.com/support.
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For warranty and privacy information, go to business.tomtom.com/legal.
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TomTom Navigation App
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Welcome to navigation with TomTom
This Section explains how you use the TomTom Navigation app.
Important: For other settings and operation instructions for the TomTom PRO 82xx, and for
instructions about other apps installed on the TomTom PRO 82xx, please refer to the applicable
User Documentation.
The navigation app is installed on the device, either as an app that you have to open, or as a
software widget on the Home screen. The widget has some limited functionality, for example you
can see your route and route instructions on the widget, but you can't plan a route.
Select the widget to open the full navigation app to use all the navigation features.
For information about what you see in the navigation app, go to:
TomTom Services
What's on the screen
Using gestures
Main Menu
About TomTom services
TomTom services give you real-time information about traffic and speed cameras or danger zones
on your route. To help you avoid traffic delays and get to your destination quicker, you can use
TomTom services even on the routes you drive every day.
To get TomTom Services on your TomTom PRO 82xx, connect your TomTom PRO 82xx to a
network.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region,
go to tomtom.com/services.
GPS reception
When you first start the PRO 82xx, it may need a few minutes to find your GPS position and show
your current location on the map. Make sure you have GPS activated on your device.
If you have a TomTom LINK device installed in your vehicle, we recommend to connect your
TomTom PRO 82xx device to the TomTom LINK installed in your car and to retrieve the GPS
signal from the LINK device.
Tip: The GPS settings are in the device's Settings app.
In areas where GPS reception is not possible, such as tunnels, your location may not be accurate.
Important: The PRO 82xx cannot give you route instructions until it has received location data.
Some devices need a data connection to obtain a GPS location.
If your device has no GPS reception, the PRO 82xx uses positioning information from WiFi
networks or mobile phone towers. This information is used for route planning and to determine
your approximate location.
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What's on the TomTom Navigation app screen
The map view
The map view is shown when you have no planned route. Your actual location is shown as soon
as your PRO 82xx has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can
move around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
1. WEBFLEET panel. The WEBFLEET panel is shown when you are using the WEBFLEET fleet
management solution.
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2. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
3. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to show you
your current driving direction, with north being up.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your PRO 82xx cannot find your location using GPS or other methods, the symbol
appears grey.
5. Zoom buttons. Select the zoom buttons to zoom in and out.
6. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the drive button to plan a route to the location.
7. Main Menu button. Select the button to open the Main Menu.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom PRO 82xx has TomTom Traffic.
9. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
A stop on your route.
A location saved in My Places.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
10. Green Speed advice for eco-friendly driving.
Note: Green speed advice is only available if your TomTom PRO 82xx is connected to a
TomTom LINK 5xx/4xx device that is connected to a TomTom ecoPLUS/LINK 105.
11. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
12. Speed cameras on your route. Select a speed camera to display information about that
camera.
13. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route,
including 3D buildings in some cities.
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Note: 3D buildings in guidance view are not available in all countries and only available in
selected cities.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your PRO 82xx starts after sleeping and you have a route planned, you are shown the
guidance view with your current location.
1. WEBFLEET panel. The WEBFLEET panel is shown when you are using the WEBFLEET fleet
management solution.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to show
your current compass bearing relative to north, with north being up
3. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
4. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
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Lane guidance at some junctions.
5. Route symbols. Symbols are used on your route to show your starting location, your stops,
and your destination.
6. Main Menu button. Select the button to show the Main Menu.
7. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel turns orange.
The name of the street you are driving on.
Green speed advice for the optimal speed to save fuel.
Note: Green speed advice only available if your TomTom PRO 82xx is connected to a
TomTom LINK 5xx/4xx device that is connected to a TomTom ecoPLUS/LINK 105.
8. Current location. This symbol shows your current location. Select the symbol or the speed
panel to open the quick menu.
Note: If your PRO 82xx cannot find your location the symbol appears grey.
9. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The WEBFLEET panel
The WEBFLEET panel is shown when you are using the WEBFLEET fleet management solution. It
shows the following.
1. Active Driver Feedback and advice on safe and eco-friendly or fuel efficient driving. Tap this
button to see statistics on how fuel efficient you were driving or on how safe and eco-firendly
you are currently driving.
2. Your current working state or logbook mode. Tap this button to report working time or change
the logbook mode.
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3. The current order state. Tap this button to report progress on your current order.
4. Your orders. It shows the number of new and unread orders. Tap this button to bring up the
list of all orders.
5. Your messages. It shows the number of new and unread messages. Tap this button to bring
up the list of messages.
Connection status. Tap this button to bring up the connection status view. This button is shown
when your PRO 82xx has lost connection to WEBFLEET.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information
panel.
Traffic status - if your PRO 82xx isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
Active Driver Feedback and advice - if you are idling, braking hard or
cornering too fast, an alert is shown. Advice to shift up or to coast* are
shown to let you drive more eco-friendly.
Note: Active driver feedback and advice are only available if your
TomTom PRO 82xx is connected to a TomTom LINK 5xx/4xx/3xx that
is connected to a TomTom ecoPLUS/LINK 105.
* Coasting means keeping the car moving, without accelerating
whilst the car remains in gear. You should not travel whilst the car is
out of gear or with the clutch depressed. This is dangerous as it
reduces driver control.
The bar uses symbols to show the following information:
The next two stops on your route.
Petrol stations that are directly on your route.
TomTom Traffic including heavy rain or snow.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
Coasting areas before as exits, crossings, roundabouts and areas
with lower speed limits.
Note: Coasting areas are only shown if your TomTom PRO 82xx is
connected to a TomTom LINK 5xx/4xx device that is connected to
a TomTom ecoPLUS/LINK 105.
Coasting means keeping the car moving, without accelerating
whilst the car remains in gear. You should not travel whilst the car
is out of gear or with the clutch depressed. This is dangerous as it
reduces driver control.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
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type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on
the route bar to show each symbol separately. You can then select a
symbol.
The total time delay due to traffic jams and other incidents on your
route, including information provided by IQ Routes, is shown above the
symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance
is shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the
following examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16
km (9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3
km (2 miles) at the bottom.
The route bar is constantly updated as you drive.
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