TomTom Navigation User Manual
TomTom Go Navigation
User Manual
Contents
Welcome to navigation with TomTom 5
Get going 6
Starting the app .................................................................................................................................................. 6
Subscriptions ...................................................................................................................................................... 6
Language ............................................................................................................................................................ 7
Sending information to TomTom ....................................................................................................................... 7
About TomTom services ..................................................................................................................................... 7
Updating your TomTom Go Navigation app ....................................................................................................... 8
Downloading a map ............................................................................................................................................ 8
Location services ................................................................................................................................................ 8
Installing in your car ........................................................................................................................................... 9
Closing or running in the background ................................................................................................................ 9
Getting help ........................................................................................................................................................ 9
What's on the screen 10
The map view ................................................................................................................................................... 10
The guidance view ............................................................................................................................................ 12
The route bar .................................................................................................................................................... 14
Distances and the route bar ....................................................................................................................... 15
The current location menu ............................................................................................................................... 15
Main menu buttons .......................................................................................................................................... 15
Other buttons ................................................................................................................................................... 18
Using gestures .................................................................................................................................................. 18
Rotating your device......................................................................................................................................... 19
Traffic 20
About TomTom Traffic ..................................................................................................................................... 20
Looking at traffic on the map ........................................................................................................................... 20
Looking at traffic on your route ....................................................................................................................... 21
Traffic incidents ................................................................................................................................................ 21
Approaching a traffic jam warning ................................................................................................................... 22
Avoiding a traffic jam on your route ................................................................................................................ 23
Selecting a faster route .................................................................................................................................... 23
Moving Lane Guidance ..................................................................................................................................... 24
Time-dependent speed limits ........................................................................................................................... 24
TomTom MyDrive 25
About TomTom MyDrive .................................................................................................................................. 25
Logging in to MyDrive ....................................................................................................................................... 25
Finding and syncing locations using MyDrive ................................................................................................... 25
Syncing My Places locations with MyDrive ...................................................................................................... 26
Saving and restoring your personal navigation information ............................................................................ 26
Using search 27
About search .................................................................................................................................................... 27
2
Starting a search ............................................................................................................................................... 27
Working with search results ............................................................................................................................. 29
About postcodes............................................................................................................................................... 30
Planning a route using search 32
Planning a route to an address using search .................................................................................................... 32
Planning a route to a city centre ...................................................................................................................... 33
Planning a route to a POI using search ............................................................................................................. 34
List of POI type icons ................................................................................................................................... 36
Planning a route to a contact using search ...................................................................................................... 40
Planning a route using the map ........................................................................................................................ 41
Planning a route using My Places ..................................................................................................................... 42
Planning a route to a contact using My Places ................................................................................................. 43
Planning a route to a geotagged photo ............................................................................................................ 44
Planning a route in advance ............................................................................................................................. 44
Finding a car park ............................................................................................................................................. 45
Finding a petrol station .................................................................................................................................... 47
Sharing your destination and arrival time ........................................................................................................ 49
Changing your route 50
The Current Route menu .................................................................................................................................. 50
Decide by steering ............................................................................................................................................ 51
Avoiding a blocked road ................................................................................................................................... 52
Avoiding part of a route ................................................................................................................................... 52
Finding an alternative route ............................................................................................................................. 53
Changing the type of route .............................................................................................................................. 53
Avoiding features on a route ............................................................................................................................ 54
Avoiding an incident or route feature using the route bar .............................................................................. 55
Adding a stop to your route from the current route menu ............................................................................. 55
Adding a stop to your route using the map ...................................................................................................... 55
Deleting a stop from your route ....................................................................................................................... 55
Skipping the next stop on your route ............................................................................................................... 56
Reordering stops on a route ............................................................................................................................. 56
My Places 57
About My Places ............................................................................................................................................... 57
Setting your home or work location ................................................................................................................. 57
Changing your home or work location ............................................................................................................. 58
Your contacts in My Places ............................................................................................................................... 58
Adding a location from My Places .................................................................................................................... 58
Add a location to My Places from the map ...................................................................................................... 58
Adding a location to My Places using search ................................................................................................... 59
Deleting a recent destination from My Places ................................................................................................. 59
Deleting a location from My Places .................................................................................................................. 59
Speed Cameras 60
About speed cameras ....................................................................................................................................... 60
Speed camera warnings ................................................................................................................................... 60
Changing the way you are warned ................................................................................................................... 61
Reporting a new speed camera ........................................................................................................................ 62
Confirm or remove a mobile speed camera ..................................................................................................... 62
3
Updating locations for cameras and hazards ................................................................................................... 62
Danger Zones 63
About danger zones and risk zones .................................................................................................................. 63
Danger zone and risk zone warnings ................................................................................................................ 63
Changing the way you are warned ................................................................................................................... 64
Reporting a risk zone ........................................................................................................................................ 64
Updating locations for danger zones and risk zones ........................................................................................ 65
Maps 66
Apple CarPlay 67
About CarPlay ................................................................................................................................................... 67
Launching the app ............................................................................................................................................ 67
What’s on the screen ....................................................................................................................................... 68
CarPlay Menu ................................................................................................................................................... 69
Settings 70
Appearance ...................................................................................................................................................... 70
Route Bar .................................................................................................................................................... 70
Guidance view ............................................................................................................................................ 71
Voices ............................................................................................................................................................... 71
Route Planning ................................................................................................................................................. 72
Sounds and Warnings ....................................................................................................................................... 72
Siri Shortcuts .................................................................................................................................................... 73
Units ................................................................................................................................................................. 73
Run in background ............................................................................................................................................ 73
System .............................................................................................................................................................. 74
Getting Help 75
Support ............................................................................................................................................................. 75
Addendum 76
Copyright notices 78
4
Welcome to navigation with TomTom
This User Manual explains all you need to know about your new TomTom Go Navigation app.
The Get going chapter is a great place to start. You'll learn all about starting up and setting up your app, and
you'll see a quick introduction to TomTom services. To help you avoid traffic delays and get to your destination
quicker, you can use TomTom services even on the routes you drive every day.
For information about what you see in the app, go to What's on the screen
To plan your first route, go to Planning a route.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select the app name from
the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new TomTom Go Navigation app!
.
5
Starting the app
Get going
Tap this button on your device to start the TomTom Go Navigation app.
TomTom Go
Starting the app for the first time
When you start the TomTom Go Navigation app for the first time, you see the following screens:
Tour - These screens show you the main features of the app.
Enable Location Services - You are asked if the app can use your current location. You must agree to this so
that the app can find your location on the map.
Your Information - You are asked if you want to send your information
send your information, you can still plan routes, but you cannot use TomTom services. Select Yes to send
your information.
Download a Map - Browse the list of maps and select the Download button to install one. We recommend
that you start by downloading the map that covers the area where you are currently located. Once the
map has downloaded, select the Done button to continue. You can download other maps at any time.
Important: A map is a large file that can take a long time to download. To prevent high data charges we
advise you to download a map using a Wi-Fi® connection. You must download at least one map before
you can use the TomTom Go Navigation app.
The map view.
Access Your Contacts - You are asked to allow the TomTom Go Navigation app to access your Contact so
that you can use the addresses stored there.
to TomTom. If you choose not to
The app has been started before
If you have started the app before, you see the map view.
If the app was in the background, you see the last screen you were looking at.
Subscriptions
To use the TomTom Go Navigation app, you need to purchase a subscription.
The subscription automatically renews at the end of each billing term. You can cancel your subscription at any
time. You need to cancel at least 24 hours before the next renewal date.
The only difference between subscriptions is how long they last. All of them offer the same benefits: TomTom
Go Navigation app with our most up-to-date downloadable world maps, enhanced by real-time services like
TomTom Traffic, Speed Cameras, and Online Search.
6
If a free trial is offered with your subscription (offer limited to one free trial period per user), the subscription
will only be charged at the advertised price at the end of the trial period. You can manage your subscriptions
and turn off the auto-renewal at any time on the App Store account management page. If you cancel the
subscription while still in the trial period, you will not get charged.
For existing users of the TomTom Go Navigation app, the new app recognizes existing subscriptions bought for
any of the previous versions of the app (unlimited navigation subscriptions under the old product name of
TomTom GO Mobile). So, if you still have a valid subscription in that app, you just select ‘restore purchases’ and
log in with your TomTom credentials. Once the old subscription expires in the new app, you will be asked to
purchase a new subscription to continue using the app.
Language
The language used for buttons and menus in the TomTom Go Navigation app is the same as the language you
selected in your phone settings. If the selected language isn't supported by the TomTom Go Navigation app
then English is used.
If you change the phone language, the voice used for spoken directions and other route instructions in the
TomTom Go Navigation app might not be compatible with the new language. You will be asked to download a
compatible voice.
Important: A voice can be a large file that can take a long time to download. To prevent high data charges we
advise you to download a voice using Wi-Fi connection.
Sending information to TomTom
When you first start the app or you have reset the app, you are asked for permission to send your location to
TomTom and to send information about how you use the app. We use your location to provide TomTom
services near you and along your route, and to keep your map up-to-date. We learn how you use the app so we
can continually improve.
You can read more about how we use your information by selecting More information in the Send information
settings screen.
You can choose which information you share in the Send information settings screen.
Note: If you choose not to send location information to us, you will no longer receive our services. This is
because services need to send the location of your device to TomTom in order to receive the traffic
information related to where you are.
Additional information
If you think that your information is not being used for the purpose for which you have provided it to TomTom,
contact us at tomtom.com/support
.
You can find current and more detailed information at tomtom.com/privacy.
About TomTom services
Your TomTom Go Navigation app has the following TomTom services:
Traffic and Speed Cameras - See real-time information about traffic and speed cameras or danger zones
on your route. To help you avoid traffic delays and get to your destination more quickly, you can use
TomTom Traffic even on the routes you drive every day. When your device is connected to the Internet,
the TomTom Go Navigation app is always connected to TomTom Traffic and Speed Cameras - you don't
have to do anything to activate these services.
MyDrive Sync - Syncing using TomTom MyDrive is the easy way to set a destination, share locations and
favourites, and save your personal navigation information. Log in to MyDrive to sync with your TomTom
account.
7
Online Search - Enhance your search results with online data.
Note: Some TomTom services might not be available in your current location.
Note: If you choose not to send location information to us, you will no longer receive our services. This is
because services need to send the location of your device to TomTom in order to receive the traffic
information related to where you are.
Important: To use TomTom services you need a continuous data connection. Your mobile operator may charge
you for using a wireless data connection.
Switching TomTom services on and off
The Traffic and Speed Cameras and Online Search services are on by default and the MyDrive service is off by
default. You can switch them on and off as follows.
1. Select the Main Menu button to open the Main Menu.
2. Select TomTom Services in the main menu.
3. Select a service to switch it on or off.
Updating your TomTom Go Navigation app
You can let your TomTom Go Navigation app be updated automatically, or you can manually check for an
update by going to the app store.
Downloading a map
When you start the TomTom Go Navigation app you have to download a map. Browse the list of maps and
select the Download button to install one. We recommend that you start by downloading the map that covers
the area where you are currently located. Once the map has downloaded, select the Done button to continue.
Important: A map is a large file that can take a long time to download. To prevent high data charges we advise
you to download a map using a Wi-Fi connection.
While the map is downloading you can use other apps. If the Wi-Fi connection is lost, the download
automatically pauses to prevent high data charges. You must keep the TomTom Go Navigation app open while
paused or you will lose the part of the map you have already downloaded. You can use other apps while
paused.
If Wi-Fi connection is lost, you can choose to continue downloading using your mobile network connection.
Location services
When you first start the TomTom Go Navigation app, it may need a few minutes to find your GPS position and
show your current location on the map. Make sure you have GPS activated on your device.
In areas where location services do not operate normally, such as tunnels, your location may not be accurate.
Important: The navigation app cannot give you route instructions until it has received location data.
8
Some devices need a data connection to obtain a GPS location.
If your device has no GPS reception, the navigation app uses positioning information from Wi-Fi networks or
mobile phone towers. This information is used for route planning and to determine your approximate location,
but is not accurate enough to use for route instructions.
Installing in your car
Only use a suitable mount to hold your device when you are using it in your car.
Be careful where you install your device in your car. The device shouldn't block or interfere with any of the
following:
Your view of the road.
The controls in your car.
Your rear-view mirrors.
The airbags.
You should be able to reach the device easily without leaning or stretching.
Closing or running in the background
You can choose to continue running the TomTom Go Navigation app when it is in the background, or you can
let your device pause the TomTom Go Navigation app in the background when another app is started.
If the app is running in the background and you are driving on a planned route, you continue to hear driving
instructions.
If the app is running in the background, the Run in Background
menu, in Settings, gives you these further
options:
Tell me when a faster route is available.
Return to app during a call.
If the app is paused in the background for a long time your device eventually closes the app.
Getting help
Select Support in the Main Menu to see different ways you can get help.
For warranty and privacy information, go to tomtom.com/legal.
9
What's on the screen
The map view
The map view is shown when you have no planned route. Your actual location is shown as soon as your device
has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move around the
map using gestures
Important: Everything on the map is interactive including the route and the map symbols - try selecting
something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the item to open
the menu. To select a location on the map, select and hold the location until the pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
, and zoom using the zoom buttons.
1. Switch view button. Select the switch view button to change between the map view and the guidance
view. When in map view, if you are driving, the small arrow rotates to show you your current driving
direction, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
3. Search bar. Tap on this to find a wide range of places and then navigate to them
4. Current location. This symbol shows your current location. Select it to add it to My Places or search near
your current location.
10
Note: If your TomTom Go Navigation app cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
5. Main Menu button. Select the button to open the Main Menu.
6. Traffic information. Select the traffic incident to display information about the traffic delay.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions you can
take.
If you tap and hold anywhere on the map, details of that location will be displayed.
11
8. Back button. This button returns the map to an overview of your whole route or, if no route is planned,
moves the map to put your current location at the centre.
9. Location details. Tap and hold anywhere on the map and you see the details of that location.
10. Pop-up menu. Tap on this symbol to open the pop-up menu, which gives you a list of actions you can take.
11. Drive button. This button prepares a route to the selected location.
If you have planned a route, your complete route is shown on the map. You can add stops
to your route
directly from the map. When you start to drive, the guidance view is shown.
12. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
13. Route bar. The route bar is shown when you have planned a route.
14. Your route, if you have planned a route. Select the route to clear it, change the route type, add a stop or
save changes to your route.
15. Traffic incidents. A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 2.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is shown when
you start driving. You see your current location and details along your route, including 3D buildings in some
cities.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of travel, change
the 2D and 3D default settings.
When the navigation app starts after it was closed and you had a route planned, you are shown the map view
with your planned route.
12
You can move two fingers up and down the screen to adjust the 3D viewing angle.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view button to
change to the map view and use the interactive features.
1. Switch view button. Select the switch view button to change between the map view and the guidance
view.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: You can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
4. Route bar. The route bar is shown when you have planned a route.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed panel turns
red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel turns orange.
The name of the street you are driving on (landscape view only).
The speed camera or risk zone report button (landscape view only).
7. Current location. This symbol shows your current location. Select the symbol or the speed panel to open
the current location menu
.
Note: If your TomTom Go Navigation app cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
13
8. Clear route button. Select this button to clear your current route.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the top, and a bar
with symbols underneath.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current location.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus
(-) sign and the time difference in hours and half hours in the arrival
information panel. The estimated time of arrival is the local time at your
destination.
If you have stops on your route, tap and hold this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your TomTom Go Navigation app isn't receiving any traffic
information, a symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar underneath the arrival information panel uses symbols to show:
Your final destination.
A faster route, if there is traffic on your route.
The stops
on your route.
Tip: To quickly remove a stop, select it in the route bar and use the pop-up
menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
A parking button near the destination flag when parking is available near
your destination.
You can choose the information you see
on your route.
The symbols are in the order that they occur on your route. For traffic incidents,
the symbol for each incident alternates between showing the type of incident
and the delay in minutes. Select a symbol to see more information about a stop,
an incident or a speed camera. If a symbol is shown on top of another symbol,
selecting the symbols zooms in on the route bar to show each symbol separately.
You can then select a symbol.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows the
distance to the next incident on your route.
Note: To make the route bar more readable some incidents may not be shown. These incidents will always
be of minor importance and only cause short delays.
14
The route bar also shows status messages, for example Finding fastest route or Playing route preview.
Below the route bar is a button that immediately clears your current route.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance remaining on
your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown. The
destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is shown.
The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The destination icon
moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16 km (9 miles)
at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3 km (2 miles)
at the bottom.
The route bar is constantly updated as you drive.
The current location menu
To open the current location menu, select the current location symbol or the speed panel in the guidance view.
You can then do any of the following:
Report Speed Camera, or Report Risk Zone (only applicable for France).
Avoid Blocked Road
See your current location or your latitude/longitude if not on a named road.
.
Main menu buttons
On the map view or guidance view, select the menu button to open the Main Menu.
The following buttons are available in the Main Menu:
Search
Drive Home
Select this button to search for an address, a Point of Interest or a contact, then
plan a route to that location.
Select this button to drive to your home location. If you have not set a Home
location, an Add Home button is shown.
15
Drive to Work
Select this button to drive to your work location. If this button is not included in
your Main Menu, go to My Places to set up your work location.
Recent Destinations
Current Route
My Places
Parking
Select this button to open the list of your recent destinations. Select a recent
destination to plan a route to that destination.
Select this button to clear or change your planned route.
Select this button to show your saved places.
Select this button to find car parks.
Petrol Station
Report Speed Camera
Select this button to find petrol stations.
Select this button to report a speed camera.
Note: This feature is not available when you are in France.
16
Report Risk Zone
Select this button to report a risk zone.
Note: This feature is only available when you are in France.
TomTom Services
TomTom Labs
Maps
Support
Select this button to see the status of each TomTom Service that your app uses.
Select this button to find details of new features fresh from TomTom.
Select this button to open the Maps Menu.
Select this button to open the Support screen.
Settings
Information
Select this button to open the Settings Menu.
This is an information screen rather than a setting and shows you information
about the TomTom Navigation app. You may be asked to go to this screen during a
call to TomTom Customer Support. The information on this screen includes app
version, map version of current map, app ID, copyright, licences, and certifications.
17
Guidance and Alerts
Use this button choose if you want to hear:
Alerts only
Guidance only
Alert and Guidance
No sound.
Note: The options available for the guidance voice can be set in the Voices page
in Settings.
Other buttons
On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the Main Menu buttons:
Select this button to return to the previous screen.
Select this button to return to the map view (page 10) or guidance view.
This symbol shows that the TomTom Traffic service is active.
This symbol shows that the TomTom Traffic service is not active.
This button shows that the display is using day colours. Select the button to reduce
the brightness of the screen and display the map in darker colours.
When driving at night or when driving through a dark tunnel, it is easier to view
the screen and less distracting for the driver if the brightness of the screen is
dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select Appearance,
then Display in the Settings menu and switch off Switch to night colours when
dark.
This button shows that the display is using night colours. Select the button to
increase the brightness of the screen and display the map in brighter colours.
Using gestures
You use gestures to control your app.
18
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in.
Drag
Flick
Press and hold
Pinch to zoom
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling a screen.
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the screen.
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Selecting a location on the map.
Touch the screen with your thumb and a finger. Move them apart to zoom in or
move them together to zoom out.
Example of when to use this: Zooming in and out on the screen.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in a menu or opening an item.
Rotating your device
You can use your device in a landscape or a portrait position. You might find it easier to search for something
with the device in the portrait position, then drive to your destination with the device in the landscape
position.
When you turn your device to a portrait position, some parts of the screen appear in a different place. Here are
some examples:
The route bar stays on the right, but the arrival information panel is shown in a bar across the top of the
screen.
Only one column of search results is shown. Swipe left or right to see another column.
You can rotate your device at any time.
19
Traffic
About TomTom Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with historical road usage data, TomTom Traffic helps you plan the optimum route to your
destination taking into account the current local traffic conditions and the weather.
Your TomTom Go Navigation app regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your TomTom Go Navigation app
will offer to replan your route to try and avoid any delays.
To get TomTom services on your TomTom Go Navigation app, your phone must have a mobile data connection.
Important: If you are outside of the area covered by your mobile data plan, you may be liable for extra roaming
charges while using TomTom services.
Note: Some TomTom services might not be available in your current location.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority incident is shown
- for example, a road closure is higher priority than road works or a closed lane.
Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in minutes, for
example 5 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that
location, with red being the slowest. The stripes on the traffic jam are also animated to show the speed of
the traffic, where appropriate.
20
For a complete list of incident types, see Traffic incidents.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side of the map
and guidance views.
The route bar tells you about traffic delays while you are driving, using symbols to show you where each traffic
incident is located on your route. When using the map view, you can also select symbols on the map itself.
Note: If your TomTom Go Navigation app isn't receiving any traffic information, a symbol showing traffic
with a cross appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents will always
be of minor importance and only cause short delays.
To get more information about an incident, select an incident in the route bar. The map opens zoomed in on
the incident and an information panel opens showing detailed information about the traffic incident.
The information shown includes:
The cause of the traffic incident - for example accident, road works, lane closure, or weather.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
The following traffic incident symbols are used in the map view and in the route bar to show the cause of a
traffic jam:
Traffic
Accident
Dangerous conditions
Roadworks
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Lane closure
Road closure
Rain
Fog
Ice or snow
Wind
The symbol or number at the start of the incident shows the type of incident or the delay in minutes, for
example 4 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that location,
with red being the slowest. The stripes on the traffic jam are also animated to show the speed of the traffic,
where appropriate.
Traffic speed is 0% to 20% of the allowed speed.
Traffic speed is 20% to 40% of the allowed speed.
Traffic speed is 40% to 100% of the allowed speed.
Traffic speed is normal.
Road closed, no traffic.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
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A warning symbol is shown in the route bar (page 14).
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The colour of the road on the route bar changes to orange or red, depending
on the severity of the traffic jam.
The background colour of the route bar background changes to red if you are
driving too fast towards the traffic jam.
You hear a warning sound.
To change the way you are warned, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
2. Select Avoid.
A new route is found that avoids the traffic jam.
Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Selecting a faster route
When a faster route is found, you are asked if you want to take the faster route.
Tip: To take faster routes automatically, select Always take the fastest route in the Route Planning menu in
Settings.
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Moving Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Moving Lane Guidance helps you prepare for motorway exits and junctions by showing the correct driving lane
for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen.
Tip: To close the lane image, select anywhere on the screen.
You can also switch off lane guidance. Go to Appearance in Settings to change the Motorway exit previews
setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed limit near
schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the afternoon between
15.00 - 16.00. When known, the speed limit shown in the speed panel changes to show these variable speed
limits.
Some speed limits change depending on driving conditions. For example, the speed limit will decrease if there
is heavy traffic, or the weather conditions are bad. These variable speed limits are not shown in the speed
panel. The speed shown in the speed panel is the maximum speed limit allowed in good driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey the actual
speed limit for the road you are on and the conditions you are driving in.
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