Starting the app .................................................................................................................................................. 6
Language ............................................................................................................................................................ 7
Sending information to TomTom ....................................................................................................................... 7
About TomTom services ..................................................................................................................................... 7
Updating your TomTom Go Navigation app ....................................................................................................... 8
Downloading a map ............................................................................................................................................ 8
Installing in your car ........................................................................................................................................... 9
Closing or running in the background ................................................................................................................ 9
Getting help ........................................................................................................................................................ 9
What's on the screen 10
The map view ................................................................................................................................................... 10
The guidance view ............................................................................................................................................ 12
The route bar .................................................................................................................................................... 14
Distances and the route bar ....................................................................................................................... 15
The current location menu ............................................................................................................................... 15
Main menu buttons .......................................................................................................................................... 15
Other buttons ................................................................................................................................................... 18
Using gestures .................................................................................................................................................. 18
Rotating your device......................................................................................................................................... 19
Traffic 20
About TomTom Traffic ..................................................................................................................................... 20
Looking at traffic on the map ........................................................................................................................... 20
Looking at traffic on your route ....................................................................................................................... 21
Approaching a traffic jam warning ................................................................................................................... 22
Avoiding a traffic jam on your route ................................................................................................................ 23
Selecting a faster route .................................................................................................................................... 23
Moving Lane Guidance ..................................................................................................................................... 24
About TomTom MyDrive .................................................................................................................................. 25
Logging in to MyDrive ....................................................................................................................................... 25
Finding and syncing locations using MyDrive ................................................................................................... 25
Syncing My Places locations with MyDrive ...................................................................................................... 26
Saving and restoring your personal navigation information ............................................................................ 26
Using search 27
About search .................................................................................................................................................... 27
2
Starting a search ............................................................................................................................................... 27
Working with search results ............................................................................................................................. 29
About postcodes............................................................................................................................................... 30
Planning a route using search 32
Planning a route to an address using search .................................................................................................... 32
Planning a route to a city centre ...................................................................................................................... 33
Planning a route to a POI using search ............................................................................................................. 34
List of POI type icons ................................................................................................................................... 36
Planning a route to a contact using search ...................................................................................................... 40
Planning a route using the map ........................................................................................................................ 41
Planning a route using My Places ..................................................................................................................... 42
Planning a route to a contact using My Places ................................................................................................. 43
Planning a route to a geotagged photo ............................................................................................................ 44
Planning a route in advance ............................................................................................................................. 44
Finding a car park ............................................................................................................................................. 45
Finding a petrol station .................................................................................................................................... 47
Sharing your destination and arrival time ........................................................................................................ 49
Changing your route 50
The Current Route menu .................................................................................................................................. 50
Decide by steering ............................................................................................................................................ 51
Avoiding a blocked road ................................................................................................................................... 52
Avoiding part of a route ................................................................................................................................... 52
Finding an alternative route ............................................................................................................................. 53
Changing the type of route .............................................................................................................................. 53
Avoiding features on a route ............................................................................................................................ 54
Avoiding an incident or route feature using the route bar .............................................................................. 55
Adding a stop to your route from the current route menu ............................................................................. 55
Adding a stop to your route using the map ...................................................................................................... 55
Deleting a stop from your route ....................................................................................................................... 55
Skipping the next stop on your route ............................................................................................................... 56
Reordering stops on a route ............................................................................................................................. 56
My Places 57
About My Places ............................................................................................................................................... 57
Setting your home or work location ................................................................................................................. 57
Changing your home or work location ............................................................................................................. 58
Your contacts in My Places ............................................................................................................................... 58
Adding a location from My Places .................................................................................................................... 58
Add a location to My Places from the map ...................................................................................................... 58
Adding a location to My Places using search ................................................................................................... 59
Deleting a recent destination from My Places ................................................................................................. 59
Deleting a location from My Places .................................................................................................................. 59
Speed Cameras 60
About speed cameras ....................................................................................................................................... 60
Speed camera warnings ................................................................................................................................... 60
Changing the way you are warned ................................................................................................................... 61
Reporting a new speed camera ........................................................................................................................ 62
Confirm or remove a mobile speed camera ..................................................................................................... 62
3
Updating locations for cameras and hazards ................................................................................................... 62
Danger Zones 63
About danger zones and risk zones .................................................................................................................. 63
Danger zone and risk zone warnings ................................................................................................................ 63
Changing the way you are warned ................................................................................................................... 64
Reporting a risk zone ........................................................................................................................................ 64
Updating locations for danger zones and risk zones ........................................................................................ 65
Maps 66
Apple CarPlay 67
About CarPlay ................................................................................................................................................... 67
Launching the app ............................................................................................................................................ 67
What’s on the screen ....................................................................................................................................... 68
CarPlay Menu ................................................................................................................................................... 69
Route Bar .................................................................................................................................................... 70
Sounds and Warnings ....................................................................................................................................... 72
Siri Shortcuts .................................................................................................................................................... 73
Units ................................................................................................................................................................. 73
Run in background ............................................................................................................................................ 73
System .............................................................................................................................................................. 74
Getting Help 75
Support ............................................................................................................................................................. 75
Addendum 76
Copyright notices 78
4
Welcome to navigation with TomTom
This User Manual explains all you need to know about your new TomTom Go Navigation app.
The Get going chapter is a great place to start. You'll learn all about starting up and setting up your app, and
you'll see a quick introduction to TomTom services. To help you avoid traffic delays and get to your destination
quicker, you can use TomTom services even on the routes you drive every day.
For information about what you see in the app, go to What's on the screen
To plan your first route, go to Planning a route.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select the app name from
the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new TomTom Go Navigation app!
.
5
Starting the app
Get going
Tap this button on your device to start the TomTom Go Navigation app.
TomTom Go
Starting the app for the first time
When you start the TomTom Go Navigation app for the first time, you see the following screens:
Tour - These screens show you the main features of the app.
Enable Location Services - You are asked if the app can use your current location. You must agree to this so
that the app can find your location on the map.
Your Information - You are asked if you want to send your information
send your information, you can still plan routes, but you cannot use TomTom services. Select Yes to send
your information.
Download a Map - Browse the list of maps and select the Download button to install one. We recommend
that you start by downloading the map that covers the area where you are currently located. Once the
map has downloaded, select the Done button to continue. You can download other maps at any time.
Important: A map is a large file that can take a long time to download. To prevent high data charges we
advise you to download a map using a Wi-Fi® connection. You must download at least one map before
you can use the TomTom Go Navigation app.
The map view.
Access Your Contacts - You are asked to allow the TomTom Go Navigation app to access your Contact so
that you can use the addresses stored there.
to TomTom. If you choose not to
The app has been started before
If you have started the app before, you see the map view.
If the app was in the background, you see the last screen you were looking at.
Subscriptions
To use the TomTom Go Navigation app, you need to purchase a subscription.
The subscription automatically renews at the end of each billing term. You can cancel your subscription at any
time. You need to cancel at least 24 hours before the next renewal date.
The only difference between subscriptions is how long they last. All of them offer the same benefits: TomTom
Go Navigation app with our most up-to-date downloadable world maps, enhanced by real-time services like
TomTom Traffic, Speed Cameras, and Online Search.
6
If a free trial is offered with your subscription (offer limited to one free trial period per user), the subscription
will only be charged at the advertised price at the end of the trial period. You can manage your subscriptions
and turn off the auto-renewal at any time on the App Store account management page. If you cancel the
subscription while still in the trial period, you will not get charged.
For existing users of the TomTom Go Navigation app, the new app recognizes existing subscriptions bought for
any of the previous versions of the app (unlimited navigation subscriptions under the old product name of
TomTom GO Mobile). So, if you still have a valid subscription in that app, you just select ‘restore purchases’ and
log in with your TomTom credentials. Once the old subscription expires in the new app, you will be asked to
purchase a new subscription to continue using the app.
Language
The language used for buttons and menus in the TomTom Go Navigation app is the same as the language you
selected in your phone settings. If the selected language isn't supported by the TomTom Go Navigation app
then English is used.
If you change the phone language, the voice used for spoken directions and other route instructions in the
TomTom Go Navigation app might not be compatible with the new language. You will be asked to download a
compatible voice.
Important: A voice can be a large file that can take a long time to download. To prevent high data charges we
advise you to download a voice using Wi-Fi connection.
Sending information to TomTom
When you first start the app or you have reset the app, you are asked for permission to send your location to
TomTom and to send information about how you use the app. We use your location to provide TomTom
services near you and along your route, and to keep your map up-to-date. We learn how you use the app so we
can continually improve.
You can read more about how we use your information by selecting More information in the Send information
settings screen.
You can choose which information you share in the Send information settings screen.
Note: If you choose not to send location information to us, you will no longer receive our services. This is
because services need to send the location of your device to TomTom in order to receive the traffic
information related to where you are.
Additional information
If you think that your information is not being used for the purpose for which you have provided it to TomTom,
contact us at tomtom.com/support
.
You can find current and more detailed information at tomtom.com/privacy.
About TomTom services
Your TomTom Go Navigation app has the following TomTom services:
Traffic and Speed Cameras - See real-time information about traffic and speed cameras or danger zones
on your route. To help you avoid traffic delays and get to your destination more quickly, you can use
TomTom Traffic even on the routes you drive every day. When your device is connected to the Internet,
the TomTom Go Navigation app is always connected to TomTom Traffic and Speed Cameras - you don't
have to do anything to activate these services.
MyDrive Sync - Syncing using TomTom MyDrive is the easy way to set a destination, share locations and
favourites, and save your personal navigation information. Log in to MyDrive to sync with your TomTom
account.
7
Online Search - Enhance your search results with online data.
Note: Some TomTom services might not be available in your current location.
Note: If you choose not to send location information to us, you will no longer receive our services. This is
because services need to send the location of your device to TomTom in order to receive the traffic
information related to where you are.
Important: To use TomTom services you need a continuous data connection. Your mobile operator may charge
you for using a wireless data connection.
Switching TomTom services on and off
The Traffic and Speed Cameras and Online Search services are on by default and the MyDrive service is off by
default. You can switch them on and off as follows.
1. Select the Main Menu button to open the Main Menu.
2. Select TomTom Services in the main menu.
3. Select a service to switch it on or off.
Updating your TomTom Go Navigation app
You can let your TomTom Go Navigation app be updated automatically, or you can manually check for an
update by going to the app store.
Downloading a map
When you start the TomTom Go Navigation app you have to download a map. Browse the list of maps and
select the Download button to install one. We recommend that you start by downloading the map that covers
the area where you are currently located. Once the map has downloaded, select the Done button to continue.
Important: A map is a large file that can take a long time to download. To prevent high data charges we advise
you to download a map using a Wi-Fi connection.
While the map is downloading you can use other apps. If the Wi-Fi connection is lost, the download
automatically pauses to prevent high data charges. You must keep the TomTom Go Navigation app open while
paused or you will lose the part of the map you have already downloaded. You can use other apps while
paused.
If Wi-Fi connection is lost, you can choose to continue downloading using your mobile network connection.
Location services
When you first start the TomTom Go Navigation app, it may need a few minutes to find your GPS position and
show your current location on the map. Make sure you have GPS activated on your device.
In areas where location services do not operate normally, such as tunnels, your location may not be accurate.
Important: The navigation app cannot give you route instructions until it has received location data.
8
Some devices need a data connection to obtain a GPS location.
If your device has no GPS reception, the navigation app uses positioning information from Wi-Fi networks or
mobile phone towers. This information is used for route planning and to determine your approximate location,
but is not accurate enough to use for route instructions.
Installing in your car
Only use a suitable mount to hold your device when you are using it in your car.
Be careful where you install your device in your car. The device shouldn't block or interfere with any of the
following:
Your view of the road.
The controls in your car.
Your rear-view mirrors.
The airbags.
You should be able to reach the device easily without leaning or stretching.
Closing or running in the background
You can choose to continue running the TomTom Go Navigation app when it is in the background, or you can
let your device pause the TomTom Go Navigation app in the background when another app is started.
If the app is running in the background and you are driving on a planned route, you continue to hear driving
instructions.
If the app is running in the background, the Run in Background
menu, in Settings, gives you these further
options:
Tell me when a faster route is available.
Return to app during a call.
If the app is paused in the background for a long time your device eventually closes the app.
Getting help
Select Support in the Main Menu to see different ways you can get help.
For warranty and privacy information, go to tomtom.com/legal.
9
What's on the screen
The map view
The map view is shown when you have no planned route. Your actual location is shown as soon as your device
has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move around the
map using gestures
Important: Everything on the map is interactive including the route and the map symbols - try selecting
something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the item to open
the menu. To select a location on the map, select and hold the location until the pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
, and zoom using the zoom buttons.
1. Switch view button. Select the switch view button to change between the map view and the guidance
view. When in map view, if you are driving, the small arrow rotates to show you your current driving
direction, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
3. Search bar. Tap on this to find a wide range of places and then navigate to them
4. Current location. This symbol shows your current location. Select it to add it to My Places or search near
your current location.
10
Note: If your TomTom Go Navigation app cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
5. Main Menu button. Select the button to open the Main Menu.
6. Traffic information. Select the traffic incident to display information about the traffic delay.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions you can
take.
If you tap and hold anywhere on the map, details of that location will be displayed.
11
8. Back button. This button returns the map to an overview of your whole route or, if no route is planned,
moves the map to put your current location at the centre.
9. Location details. Tap and hold anywhere on the map and you see the details of that location.
10. Pop-up menu. Tap on this symbol to open the pop-up menu, which gives you a list of actions you can take.
11. Drive button. This button prepares a route to the selected location.
If you have planned a route, your complete route is shown on the map. You can add stops
to your route
directly from the map. When you start to drive, the guidance view is shown.
12. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
13. Route bar. The route bar is shown when you have planned a route.
14. Your route, if you have planned a route. Select the route to clear it, change the route type, add a stop or
save changes to your route.
15. Traffic incidents. A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 2.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is shown when
you start driving. You see your current location and details along your route, including 3D buildings in some
cities.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of travel, change
the 2D and 3D default settings.
When the navigation app starts after it was closed and you had a route planned, you are shown the map view
with your planned route.
12
You can move two fingers up and down the screen to adjust the 3D viewing angle.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view button to
change to the map view and use the interactive features.
1. Switch view button. Select the switch view button to change between the map view and the guidance
view.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: You can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
4. Route bar. The route bar is shown when you have planned a route.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed panel turns
red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel turns orange.
The name of the street you are driving on (landscape view only).
The speed camera or risk zone report button (landscape view only).
7. Current location. This symbol shows your current location. Select the symbol or the speed panel to open
the current location menu
.
Note: If your TomTom Go Navigation app cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
13
8. Clear route button. Select this button to clear your current route.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the top, and a bar
with symbols underneath.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current location.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus
(-) sign and the time difference in hours and half hours in the arrival
information panel. The estimated time of arrival is the local time at your
destination.
If you have stops on your route, tap and hold this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your TomTom Go Navigation app isn't receiving any traffic
information, a symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar underneath the arrival information panel uses symbols to show:
Your final destination.
A faster route, if there is traffic on your route.
The stops
on your route.
Tip: To quickly remove a stop, select it in the route bar and use the pop-up
menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
A parking button near the destination flag when parking is available near
your destination.
You can choose the information you see
on your route.
The symbols are in the order that they occur on your route. For traffic incidents,
the symbol for each incident alternates between showing the type of incident
and the delay in minutes. Select a symbol to see more information about a stop,
an incident or a speed camera. If a symbol is shown on top of another symbol,
selecting the symbols zooms in on the route bar to show each symbol separately.
You can then select a symbol.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows the
distance to the next incident on your route.
Note: To make the route bar more readable some incidents may not be shown. These incidents will always
be of minor importance and only cause short delays.
14
The route bar also shows status messages, for example Finding fastest route or Playing route preview.
Below the route bar is a button that immediately clears your current route.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance remaining on
your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown. The
destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is shown.
The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The destination icon
moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16 km (9 miles)
at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3 km (2 miles)
at the bottom.
The route bar is constantly updated as you drive.
The current location menu
To open the current location menu, select the current location symbol or the speed panel in the guidance view.
You can then do any of the following:
Report Speed Camera, or Report Risk Zone (only applicable for France).
Avoid Blocked Road
See your current location or your latitude/longitude if not on a named road.
.
Main menu buttons
On the map view or guidance view, select the menu button to open the Main Menu.
The following buttons are available in the Main Menu:
Search
Drive Home
Select this button to search for an address, a Point of Interest or a contact, then
plan a route to that location.
Select this button to drive to your home location. If you have not set a Home
location, an Add Home button is shown.
15
Drive to Work
Select this button to drive to your work location. If this button is not included in
your Main Menu, go to My Places to set up your work location.
Recent Destinations
Current Route
My Places
Parking
Select this button to open the list of your recent destinations. Select a recent
destination to plan a route to that destination.
Select this button to clear or change your planned route.
Select this button to show your saved places.
Select this button to find car parks.
Petrol Station
Report Speed Camera
Select this button to find petrol stations.
Select this button to report a speed camera.
Note: This feature is not available when you are in France.
16
Report Risk Zone
Select this button to report a risk zone.
Note: This feature is only available when you are in France.
TomTom Services
TomTom Labs
Maps
Support
Select this button to see the status of each TomTom Service that your app uses.
Select this button to find details of new features fresh from TomTom.
Select this button to open the Maps Menu.
Select this button to open the Support screen.
Settings
Information
Select this button to open the Settings Menu.
This is an information screen rather than a setting and shows you information
about the TomTom Navigation app. You may be asked to go to this screen during a
call to TomTom Customer Support. The information on this screen includes app
version, map version of current map, app ID, copyright, licences, and certifications.
17
Guidance and Alerts
Use this button choose if you want to hear:
Alerts only
Guidance only
Alert and Guidance
No sound.
Note: The options available for the guidance voice can be set in the Voices page
in Settings.
Other buttons
On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the Main Menu buttons:
Select this button to return to the previous screen.
Select this button to return to the map view (page 10) or guidance view.
This symbol shows that the TomTom Traffic service is active.
This symbol shows that the TomTom Traffic service is not active.
This button shows that the display is using day colours. Select the button to reduce
the brightness of the screen and display the map in darker colours.
When driving at night or when driving through a dark tunnel, it is easier to view
the screen and less distracting for the driver if the brightness of the screen is
dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select Appearance,
then Display in the Settings menu and switch off Switch to night colours when dark.
This button shows that the display is using night colours. Select the button to
increase the brightness of the screen and display the map in brighter colours.
Using gestures
You use gestures to control your app.
18
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in.
Drag
Flick
Press and hold
Pinch to zoom
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling a screen.
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the screen.
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Selecting a location on the map.
Touch the screen with your thumb and a finger. Move them apart to zoom in or
move them together to zoom out.
Example of when to use this: Zooming in and out on the screen.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in a menu or opening an item.
Rotating your device
You can use your device in a landscape or a portrait position. You might find it easier to search for something
with the device in the portrait position, then drive to your destination with the device in the landscape
position.
When you turn your device to a portrait position, some parts of the screen appear in a different place. Here are
some examples:
The route bar stays on the right, but the arrival information panel is shown in a bar across the top of the
screen.
Only one column of search results is shown. Swipe left or right to see another column.
You can rotate your device at any time.
19
Traffic
About TomTom Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with historical road usage data, TomTom Traffic helps you plan the optimum route to your
destination taking into account the current local traffic conditions and the weather.
Your TomTom Go Navigation app regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your TomTom Go Navigation app
will offer to replan your route to try and avoid any delays.
To get TomTom services on your TomTom Go Navigation app, your phone must have a mobile data connection.
Important: If you are outside of the area covered by your mobile data plan, you may be liable for extra roaming
charges while using TomTom services.
Note: Some TomTom services might not be available in your current location.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority incident is shown
- for example, a road closure is higher priority than road works or a closed lane.
Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in minutes, for
example 5 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that
location, with red being the slowest. The stripes on the traffic jam are also animated to show the speed of
the traffic, where appropriate.
20
For a complete list of incident types, see Traffic incidents.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side of the map
and guidance views.
The route bar tells you about traffic delays while you are driving, using symbols to show you where each traffic
incident is located on your route. When using the map view, you can also select symbols on the map itself.
Note: If your TomTom Go Navigation app isn't receiving any traffic information, a symbol showing traffic
with a cross appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents will always
be of minor importance and only cause short delays.
To get more information about an incident, select an incident in the route bar. The map opens zoomed in on
the incident and an information panel opens showing detailed information about the traffic incident.
The information shown includes:
The cause of the traffic incident - for example accident, road works, lane closure, or weather.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
The following traffic incident symbols are used in the map view and in the route bar to show the cause of a
traffic jam:
Traffic
Accident
Dangerous conditions
Roadworks
21
Lane closure
Road closure
Rain
Fog
Ice or snow
Wind
The symbol or number at the start of the incident shows the type of incident or the delay in minutes, for
example 4 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that location,
with red being the slowest. The stripes on the traffic jam are also animated to show the speed of the traffic,
where appropriate.
Traffic speed is 0% to 20% of the allowed speed.
Traffic speed is 20% to 40% of the allowed speed.
Traffic speed is 40% to 100% of the allowed speed.
Traffic speed is normal.
Road closed, no traffic.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
22
A warning symbol is shown in the route bar (page 14).
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The colour of the road on the route bar changes to orange or red, depending
on the severity of the traffic jam.
The background colour of the route bar background changes to red if you are
driving too fast towards the traffic jam.
You hear a warning sound.
To change the way you are warned, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
2. Select Avoid.
A new route is found that avoids the traffic jam.
Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Selecting a faster route
When a faster route is found, you are asked if you want to take the faster route.
Tip: To take faster routes automatically, select Always take the fastest route in the Route Planning menu in
Settings.
23
Moving Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Moving Lane Guidance helps you prepare for motorway exits and junctions by showing the correct driving lane
for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen.
Tip: To close the lane image, select anywhere on the screen.
You can also switch off lane guidance. Go to Appearance in Settings to change the Motorway exit previews
setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed limit near
schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the afternoon between
15.00 - 16.00. When known, the speed limit shown in the speed panel changes to show these variable speed
limits.
Some speed limits change depending on driving conditions. For example, the speed limit will decrease if there
is heavy traffic, or the weather conditions are bad. These variable speed limits are not shown in the speed
panel. The speed shown in the speed panel is the maximum speed limit allowed in good driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey the actual
speed limit for the road you are on and the conditions you are driving in.
24
TomTom MyDrive
About TomTom MyDrive
TomTom MyDrive is the easy way to save your personal navigation information. MyDrive synchronises your
TomTom Go Navigation using your TomTom account. You can use MyDrive on a computer by visiting
Use TomTom MyDrive in a web browser to find locations on your computer, then add them to your My Places
list. These locations are then synchronised with your TomTom Navigation app so that you can access them
while on the go.
To activate MyDrive on your TomTom Go Navigation, you must be connected to TomTom services.
Logging in to MyDrive
You must log in to MyDrive to sync to your TomTom account. When you log in to your account in the TomTom
Go Navigation app or in a web browser, syncing with your TomTom account happens automatically.
Logging in to MyDrive on your TomTom Go Navigation app
1. In the Main Menu, select TomTom Services.
2. Select MyDrive.
3. Select Create Account to make a new TomTom account or select Log In to use your existing TomTom
account.
4. Enter the email address and password you use for your TomTom account.
5. Select Log In.
Your TomTom Go Navigation app connects to your TomTom account.
6. Return to the map view.
Your TomTom Go Navigation app automatically saves your personal navigation information to your
TomTom account.
).
Logging in to MyDrive using a web browser
In a web browser, search for TomTom MyDrive or visit mydrive.tomtom.com (http://mydrive.tomtom.com -
http://mydrive.tomtom.com) and log in using your TomTom account email address and password. When you
are logged in, you can see your personal navigation information from your TomTom Go Navigation app, and
you can create Places to sync with your TomTom Go Navigation app.
Finding and syncing locations using MyDrive
When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with your
TomTom Go Navigation app My Places (page 57
1. In a web browser, log in to your TomTom account.
2. On the map, select a location.
3. Click on the location, then open the pop-up menu and select Add to My Places.
The location is shown in the Favourites list in the MyDrive My Places menu.
4. Log in to MyDrive in your TomTom Go Navigation app.
) locations.
25
Your TomTom Go Navigation app syncs with your TomTom account and receives the new Favourites
location. The location is stored in My Places (page 57
).
Syncing My Places locations with MyDrive
When you are logged in to MyDrive in your TomTom Go Navigation app, the locations you have added to My
Places (page 57) are automatically synced with your TomTom account. You can see your My Places locations
when you are logged in to MyDrive in a web browser.
Saving and restoring your personal navigation information
When you are logged in to MyDrive in your TomTom Go Navigation app, your personal navigation information
is continuously and automatically saved to your TomTom account.
If you reset your TomTom Go Navigation app, or log in to MyDrive on a different device, your saved personal
navigation information is restored on the new device.
26
Using search
About search
You use search to find a wide range of places and then navigate to them. These places are found either from
the information currently stored in your app, or if your device is connected to the internet, from the online
data available.
You can search for the following:
A specific address, for example, 123 Oxford Street, London.
A partial address, for example, Oxford st Lon.
A type of place, for example, petrol station or restaurant.
A place by name or brand, for example, Starbucks.
A postcode, for example, W1D 1LL for Oxford Street, London.
A city to navigate to a city centre, for example, London.
A Point of Interest (POI) near your current location, for example, restaurant near me.
A contact in your smartphone contacts app.
Latitude and longitude coordinates, for example,
N 51°30′31″ W 0°08′34″.
The main search menu shows the three most recent destinations. You can get to other recently found results
when you select More recents.
Starting a search
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
You can start a search by either tapping the search bar at the top of the map view, or by selecting Search from
the main menu.
To start a basic search, do the following:
1. Tap on the search bar at the top of the map or select Search from the main menu.
27
The search screen opens with the keyboard showing.
2. Use the keyboard to enter the name of the place you want to plan a route to, enter the type of Point Of
Interest (POI), or select one of the popular POI categories to immediately see a list of these locations in
your area.
Tip: If you press and hold (page 18) a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.
You can search for a POI type, such as a restaurant or tourist attraction. Alternatively, you can search for a
specific POI, for example "Dozo Restaurant".
Note: When searching, the whole map is searched. If you want to change how the search is done, select
the search type button and then select a search option.
3. As you type, suggestions based on what you have entered are shown. You can continue typing or select a
suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
28
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button:
4. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
Working with search results
Your search results are shown in the columns Addresses, Points of Interest and Contacts. Select a column or
swipe left or right to show the column.
Address and city matches are shown in the Addresses column, and POIs, types of POIs and Places are shown in
the Points of Interest column. The Contacts column shows contacts that are in your phone's Contacts app.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button:
29
When you select an address from the list of search results, you can choose to show it on the map, add a
crossroad or plan a route to that chosen location. To get an exact address you can add the house number.
If you show the result on the map, you can use the pop-up menu to add the location to My Places.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search results are
gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the country that you
are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several villages in a rural
area or a district in a large city.
Postcodes for streets
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you search using
this type of postcode, enter the postcode, then leave a space and then optionally enter the house number. For
example, "SS15 5UR 27". Your device then plans a route to a specific house or building on a specific street.
Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a postcode for an
area, your results include all the streets in a city district, the whole town, or the villages within that postcode.
When using quick search, you may get results from multiple countries if you enter a postcode for an area.
Note: If you search using a postcode for an area, you will not get a specific address in your results.
30
This type of postcode is still very useful in reducing the number of search results. For example, a search for
Neustadt in Germany returns a long list of possible results. Adding a space followed by the postcode for an area
narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city centre you
are searching for from the results.
31
Planning a route using search
Planning a route to an address using search
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
To plan a route to an address using search, do the following:
1. Tap on the search bar at the top of the map, or select Search from the main menu.
2. Use the keyboard to enter the address that you want to plan a route to.
Tip: If you press and hold (page 18) a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.
You can search for an address, town, city, or postcode.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode, then
leave a space and then type in the house number. For example, 1017CT 35. For other countries, postcodes are area-based and will give you a list of matching cities, towns and streets in your search results.
Note: When searching, the whole map is searched. If you want to change how the search is done, select
the button to the right of the search box. You can then change where the search is done, for example, to
being along the route or in a city.
3. As you type the address, suggestions based on what you have entered are shown. You can continue typing
or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button:
4. Select an address suggestion.
32
5. Enter the house number if you have one and haven't entered it already.
Tip: If you enter a house number that is not found, then the number appears red. The nearest house
number that is found is shown in the Drive button. You can enter a new house number, or you can select
Drive to drive to the nearest house number.
6. To plan a route to this destination, select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time
difference in hours and half hours in the arrival information panel. The estimated time of arrival is the
local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Planning a route to a city centre
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
To plan a route to a city centre using search, do the following:
1. Tap on the search bar at the top of the map, or select Search from the main menu.
2. Use the keyboard to enter the name of the city or town you want to plan a route to.
Tip: To search for a specific city you can use the city's postcode or the country. For example, searching for
Essen will return many results. If you search for Essen 2910 or Essen Belgium then that city will be at the
top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is done, select the
search type button, then select a search option.
3. As you type, suggestions based on what you have entered are shown. You can continue typing or select a
suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button:
4. Select the city.
33
The city name is shown in the right side of the search input box.
5. Select the city centre.
The city centre location is shown on the map.
6. To plan a route to this destination, select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time
difference in hours and half hours in the arrival information panel. The estimated time of arrival is the
local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Planning a route to a POI using search
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Tap on the search bar at the top of the map, or select Search from the main menu.
34
2. Use the keyboard to enter the name of the place you want to plan a route to, enter the POI category or
select one of the popular POI categories to immediately see a list of these locations in your area.
3. If you want to see more POI categories, select the More button.
This shows you the main popular POI categories.
1. To choose from all the available POI categories, select All Categories.
Tip: If you press and hold (page 18) a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.
You can search for a POI category, such as a restaurant or tourist attraction. Alternatively, you can search
for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, the whole map is searched. If you want to change how the search is done, select
the search type button and then select a search option.
35
2. As you type, suggestions based on what you have entered are shown. You can continue typing or select a
suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button:
3. Select a POI category or an individual POI. If you selected a POI category, select a POI.
The location is shown on the map.
4. To plan a route to this destination, select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time
difference in hours and half hours in the arrival information panel. The estimated time of arrival is the
local time at your destination.
Tip: You can add a stop to a route that you have already planned.
List of POI type icons
Legal and financial services
Court house
36
Cash dispenser
Legal - Solicitors
Financial institution
Food services
Accommodation
Legal - other services
Convenience store
Restaurant
Hotel or motel
Camping ground
Fast food restaurant
Chinese restaurant
Luxury hotel
Economy chain hotel
Emergency services
Hospital or polyclinic
Police station
Doctor
Car-related services
Outside parking
Parking garage
Car dealer
Dentist
Veterinarian
Fire station
Petrol station
Car wash
Vehicle inspection centre
Rental car facility
Electrical car charging point(s)
37
Rental car parking
Car repair facility
Other services
Embassy
Government office
Company
Post office
Shopping centre
Tourist information office
Pet services
Telecommunication
Community service
Pharmacy
Beauty services
Shop
Education
Leisure
College or university
Library
Casino
Theatre
Cinema
School
Convention centre
Winery
Tourist attraction
Zoo
Concert hall
Amusement park
38
Museum
Exhibition centre
Sport
Opera
Nightlife
Children's Farm
Playing field
Mountain peak
Cultural centre
Leisure centre
Swimming pool
Water sports
Religion
Travel
Beach
Park or recreation area
Yacht basin or marina
Stadium
Church
Railway station
Tennis court
Ice skating rink
Sports centre
Golf course
Place of worship
Mountain pass
Airport
Scenic or panoramic view
39
Ferry terminal
Postcode
Note: Not used in all
countries.
Border crossing
Bus station
Toll gate
Rest area
Residential area
City centre
Electrical car charging stations
Truck stop
Planning a route to a contact using search
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
Note: When you use TomTom Go Navigation app for the first time, there may be a short delay while the app
finds all your contacts that have full addresses. The time taken depends on the number of contacts in your
contacts app.
Note: You can only plan a route to a contact that has a full address which can be found on the map area
installed on your device. The address must have a house number, a street, and a city.
To plan a route to a contact in your smartphone contacts app, do the following:
1. Tap on the search bar at the top of the map, or select Search from the main menu.
2. Use the keyboard to enter the name of your contact you want to plan a route to.
As you type, suggestions based on what you have entered are shown You can continue typing or select a
suggestion.
Tip: If you press and hold (page 18) a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.
40
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button:
3. Select the contact you want.
Your contact is shown on the map.
Note: If your contact has multiple addresses, all the locations are shown on the map. Select a location to
show the address
4. To plan a route to this destination, select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time
difference in hours and half hours in the arrival information panel. The estimated time of arrival is the
local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
To plan a route using the map, do the following:
1. Move the map (page 18
) and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive button to plan a
route to that location.
41
2. When you have found your destination on the map, select it by pressing and holding the screen for about
one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Tip: You can use the location you selected in other ways, such as adding it to My Places (page 57), by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time
difference in hours and half hours in the arrival information panel. The estimated time of arrival is the
local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select My Places from the main menu.
A list of all your Places opens.
2. Select the Place you want to navigate to.
42
Your chosen Place is shown on the map with a pop-up menu.
3. To plan a route to this destination, select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time
difference in hours and half hours in the arrival information panel. The estimated time of arrival is the
local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Planning a route to a contact using My Places
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
Note: When you use TomTom Go Navigation app for the first time, there may be a short delay while the app
finds all your contacts that have full addresses. The time taken depends on the number of contacts in your
contacts app.
Note: You can only plan a route to a contact that has a full address which can be found on the map area
installed on your device. The address must have a house number, a street, and a city.
To plan a route to a contact in your smartphone contacts app, do the following:
1. Select My Places from the main menu.
2. Select Contacts.
3. Select a contact.
The contact’s address is shown on the map.
Note: If your contact has multiple addresses, all the locations are shown on the map. Select a location to
show the address.
4. To plan a route to this destination, select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
43
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time
difference in hours and half hours in the arrival information panel. The estimated time of arrival is the
local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Planning a route to a geotagged photo
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
Tip: A photo that is geotagged has the location that the photo was taken stored in the photo file. You can
switch on geotagging of photos in your phone's settings.
To plan a route to a geotagged photo in your smartphone photo gallery, do the following:
1. Select My Places from the main menu.
2. Select Photos.
3. Select photo from your gallery.
The photo’s address is shown above the photo.
4. To plan a route to this destination, select Drive.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time
difference in hours and half hours in the arrival information panel. The estimated time of arrival is the
local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Planning a route in advance
You can plan a route in advance before you drive it.
To plan a route in advance, do the following:
Tap on the search bar at the top of the map, or select Search from the main menu.
The search screen opens with the keyboard showing.
Tip: If you don't want to use search to choose your starting point and destination, go to the map view and
press and hold to select a location.
1. Use the keyboard to enter the name of the location you want to use as a starting point.
2. Select an address or POI suggestion. The location is shown on the map.
3. Select the pop-up menu button.
44
A pop-up menu shows a list of options.
4. Select Use as Starting Point.
5. Repeat the steps above to select a destination for your route.
Your route is planned using your chosen starting point and destination. The estimated journey time is
shown at the top of the route bar.
Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus.
6. To drive to the starting point, select Drive at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned. Guidance to
your destination begins from your current location. As soon as you start driving, the guidance view is
shown automatically.
Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting point is
removed from your route.
Finding a car park
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
To find a car park, do the following:
45
1. Select the Main Menu button to open the Main Menu.
2. Select Parking.
The map opens showing the locations of car parks.
If a route is planned, the map shows car parks near your destination. If a route isn't planned, the map
shows car parks near your current location.
You can change the screen to show a list of car parks by pressing this button:
You can select a car park from the list to locate it on the map.
46
If you want to change how the search is done, select the button to the right of the search box. You can
then change where the search is carried out, for example, to search near you or the whole map.
3. Select a car park from the map or list, and then open the pop-up menu.
The pop-up menu opens on the map showing the name of the car park.
4. Select Drive. The parking replaces your final destination.
If you want to keep your existing destination, select the option Add to Current Route. The parking is then
added as a stop immediately before the final destination and your existing destination is not changed.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Note: The Add to Current Route option is only available if you have a route planned.
Finding a petrol station
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
To find a petrol station, do the following:
1. Select the Main Menu button to open the Main Menu.
47
2. Select Petrol Station.
The map opens showing the locations of petrol stations.
If a route is planned, the map shows petrol stations along your route. If a route isn't planned, the map
shows petrol stations near your current location.
You can change the screen to show a list of petrol stations by pressing this button:
You can select a petrol station from the list to locate it on the map.
If you want to change how the search is done, select the button to the right of the search box. You can
then change where the search is carried out, for example, to search near you or the whole map.
3. Select a petrol station from the map or list, and then open the pop-up menu.
48
A pop-up menu opens on the map showing the name of the petrol station.
4. Select Drive. The petrol station replaces your final destination.
If you want to keep your existing destination, select the option Add to Current Route. The petrol station is
then added as a stop immediately before the final destination and your existing destination is not changed.
A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance
view is shown automatically.
Note: The Add to Current Route option is only available if you have a route planned.
Sharing your destination and arrival time
1. Plan a route.
2. Tap the arrival information panel at the top of the route bar.
The Share arrival time pop-up opens.
3. Select the app that you want to use to share your destination and arrival time.
4. Complete the steps in the app that you selected.
Your destination and arrival time are shown in the app in a standard message. You can edit the message
before you send it or post it.
49
Changing your route
The Current Route menu
When you have planned a route, select the Current Route button in the Main Menu to open the Current Route
Menu.
The following buttons are available in the menu:
Clear Route
Skip Next Stop
Find Alternative
Avoid Blocked Road
Avoid on This Route
Select this button to clear the currently planned route.
The Current Route Menu closes and you return to the map view (page 10).
Select this button to skip the next stop (page 56) on your route.
Select this button to show up to three alternative routes on the map view (page
10).
Select this button to avoid an unexpected obstacle (page 52) that is blocking the
road on your route.
Select this button to avoid some types of route features that are on your currently
planned route. These include ferries, toll roads and unpaved roads.
You can also avoid route features (page 55) using the route bar.
Avoid Part of Route
Show Instructions
Select this button to avoid part of a route (page 52).
Select this button to see a list of turn-by-turn text instructions for your planned
route.
The instructions include the following:
Your current location.
Street names.
Up to two road numbers shown in road shields whenever available.
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An instruction arrow.
An instruction description.
The distance between two consecutive instructions.
Exit number.
The full addresses of stops on your route.
Tip: Select an instruction to see a preview of that section of the route in the
map view.
You can also select the instruction panel in the guidance view to see
turn-by-turn text instructions.
Share Arrival Time
Add Stop to Route
Change Route Type
Reorder Stops
Play Route Preview
Select this button to share your arrival time with friends using other apps on your
device.
Select this button to add a stop to your currently planned route. You can also add a
stop to your route directly from the map.
Select this button to change the type of route used to plan your route. Your route
will be recalculated using the new route type.
Select this button to see the lists of stops for your current route. You can then
change the order of the stops on your route.
Select this button to watch a preview of your planned route.
Stop Route Preview
Decide by steering
As you travel along your route, your TomTom Go Navigation app can find an alternative route, that avoids
traffic incidents. This shows in green on your map view, and the decision point shows in green on the route bar.
At the decision point, if you steer to the alternative route, your route information will automatically be updated
and displayed on the screen.
Select this button to stop the preview of your planned route.
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Avoiding a blocked road
If there is a blocked road on your route you can change your route to avoid it.
1. In the guidance view, select the current location symbol or the speed panel.
Tip: The speed panel is only shown when you have started driving on your route.
2. Select Avoid Blocked Road.
A new route is found that avoids the blocked road. You may get shown up to two alternatives depending
on the road network between you and your destination.
The new route is shown on the map view with the difference in travel time in a balloon.
Note: It may not be possible to find an alternative route around the blocked road if none exists.
3. Select the new route by selecting the time balloon.
Guidance to your destination resumes avoiding the blocked road. As soon as you start driving, the guidance view is shown automatically.
Avoiding part of a route
If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of a route to
avoid.
1. Select the Main Menu button to open the Main Menu.
2. Select Current Route.
3. Select Avoid Part of Route.
A screen opens showing a list of the sections that comprise your current route.
4. Select the section of the route that you want to avoid.
A preview shows you the section you have chosen on the map.
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5. Select Avoid.
A new route is found that avoids your chosen route section. The new route is shown on the map view.
Note: It may not be possible to find an alternative route around the route section if none exists.
Guidance to your destination resumes avoiding your chosen route section. As soon as you start driving, the
guidance view is shown automatically.
Finding an alternative route
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
To find an alternative route, do the following:
1. Plan a route as usual.
2. On the map view (page 10
3. Select the pop-up menu button to open the menu.
4. Select Alternative Route and then select Find alternative.
Up to three alternative routes are shown on the map view. Each alternative route shows the difference in
travel time in a balloon. You can also select the km/mi button to show the difference as a distance.
Tip: Information from the Lifetime Traffic service is used when calculating alternative routes. Any route
that is 50% longer in time than the original route is not shown.
), select the route itself.
5. Select your chosen route by tapping on the time balloon or the route.
Guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
Note: you can also find an alternative route is you select Current Route in the Main Menu, followed by Find
Alternative.
Changing the type of route
Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a
route before you start driving.
1. Plan a route as usual.
2. On the map view (page 10
3. Select the pop-up menu button to open the menu.
4. Select Change Route Type to change the type of route planned to your current destination. Your route is
recalculated using the new route type.
You can select the following types of route:
), select the route itself.
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Fastest route - the fastest route to your destination. Your route is constantly checked taking into account
the traffic conditions.
Shortest route - the shortest route to your destination. This may not be the fastest route, especially if the
route is through a town or city.
Most eco-friendly route - the most fuel-efficient route.
Winding route - the route with the most turns.
Avoid motorways - this type of route avoids all motorways.
Walking route - this type of route is optimised for walking.
Bicycle route - this type of route is optimised for bicycles.
You can set the default route type in the Settings Menu.
Avoiding features on a route
You can choose to avoid some features that are on your currently planned route. You can avoid the following
route features:
Toll Roads
Ferries and car shuttle trains
Carpool Lanes
Unpaved Roads
Tunnels
Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are not present
in every country. To travel on these lanes, you may need to have more than one person in the car, for
example, or the car may need to use environmentally-friendly fuel.
If you choose to avoid a route feature, a new route is planned.
In Route Planning in the Settings Menu, you can set how each route feature is handled when a new route is
planned.
To avoid a feature on your route, do the following.
1. Select the Main Menu button to open the Main Menu.
2. Select Current Route.
3. Select Avoid on This Route.
A screen opens showing a list of the features you can avoid. The features found on your route are highlighted.
4. Select the feature that you want to avoid.
5. Select OK.
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A new route is found that avoids the feature. The new route is shown on the map view.
Note: It may not be possible to find an alternative route around the route feature if none exists.
Guidance to your destination resumes. As soon as you start driving, the guidance view is shown automatically.
Avoiding an incident or route feature using the route bar
You can avoid an incident or route feature that is on your route.
Note: It may not be possible to find an alternative route around the incident or route feature if none exists.
1. In the route bar, select the symbol for the route feature you want to avoid.
2. The route feature is shown on the map together with the pop-up menu.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the route feature.
Adding a stop to your route from the current route menu
1. In the Main Menu, select Current Route.
2. Select Add Stop to Route.
The map view is shown.
3. To select a stop, do one of the following steps:
Zoom in on the map, then press and hold to select a location. In the pop-up menu, select Add.
Select Search and search for a location. When you have found a location, select Add.
Your route is recalculated to include your stop.
Adding a stop to your route using the map
1. Press the switch view button (page 10) to show the map.
Your complete route is shown on the map.
2. Zoom in on the map, then press and hold to select a location.
3. Select the pop-up menu button.
4. Select Add to Current Route.
Your route is recalculated to include your stop.
Deleting a stop from your route
1. In the route bar, press the stop you want to delete.
The map zooms in to the stop and shows a pop-up menu.
Tip: If you select the wrong stop press the back button to return to the map.
2. Select Delete This Stop.
The stop is deleted and your route is recalculated.
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Skipping the next stop on your route
1. In the Main Menu, select Current Route.
2. Select Skip Next Stop.
The map view is shown. The next stop on your route is deleted and your route is recalculated.
Reordering stops on a route
Note: It is also possible to reorder the stops using the route bar.
1. In the Main Menu, select Current Route.
2. Select Reorder Stops.
The map view is shown with the route cleared. The starting point, destination and all the stops are shown.
3. Select the stops one by one in the order you wish to drive them.
The symbols change to a flag as you select each stop. The last stop you select becomes your destination.
Your route is recalculated with the stops in the changed order.
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My Places
About My Places
My Places provides an easy way to select a location without the need to search for the location each time. You
can use My Places to create a collection of useful addresses.
The following items are always in My Places:
Home and Work - These locations can be your home and work addresses, or places you often visit.
Choosing locations lets you use the Drive Home and Drive to Work buttons in the main menu.
Recent destinations - Select this button to select your destination from a list of locations you have recently
used as destinations. These also include your stops.
Contacts - Select this button to select a contact from your list of contacts.
Photos - Select this button to open your phone's photo album. Select a geotagged photo and plan a route
to the location that the photo was taken.
Tip: A photo that is geotagged has the location that the photo was taken stored in the photo file. You can
switch on geotagging of photos in your phone's settings.
Favourites - Locations that you have saved to My Places are shown here, so you can select them without
having to search for them on the map.
You can add a location to My Places directly in My Places menu, by selecting a location from the map, by
searching for a location, and selecting Add to My Places from the pop-up menu.
Your home location and the locations that you have added appear in a list in My Places and are shown with a
marker on the map (page 10
).
Setting your home or work location
You can set your home or work locations in the following ways:
Setting your home or work location using My Places
1. In the Main Menu, select My Places.
2. Select Add Home or Add Work.
Tip: To set your home location, you can also select Add Home from the main menu.
3. To select a location for home or work, do one of the following:
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Zoom in on the map at the location you want to select. Press and hold to select the location, then
select Set.
Select the Search button and search for a location. Select a location to set as home or work, then
select Set.
Changing your home or work location
You can change your home or work location in the following ways.
Changing your home or work location using My Places
1. In the Main Menu, select My Places.
2. Select Home or Work.
The location is shown on the map, with a pop-up menu.
3. Select Edit Location.
4. To select a new home location, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the location, then
select Set.
Select the Search button and search for a location. Select a location to set as home or work, then
select Set.
Your contacts in My Places
The contacts in your phone's contacts app are shown in the Contacts list in My Places. Select a contact to show
the contact's location on the map and plan a route to the location.
Note: When you use TomTom Go Navigation app for the first time, or when you add maps, there may be a
short delay while the app finds all your contacts that have full addresses. The time taken depends on the
number of contacts in your contacts app.
Note: You can only plan a route to a contact that has a full address which can be found on the map areas
that are installed on you device. The address must have a house number, a street, and a city.
Adding a location from My Places
1. In the Main Menu, select My Places.
2. Select Add.
3. To select a location, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the location, then
select the add button.
Search for a location, then select Add to My Places.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognise it.
5. Select Done to save your location in the My Places list.
Add a location to My Places from the map
1. Move the map and zoom in until you can see the location you want to select.
2. Press and hold to select the location.
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3. Select the pop-up menu button.
4. Select Add to My Places.
The name of the location is shown in the edit screen.
5. Edit the name of the location so you can easily recognise it.
6. Select Done to save your location in the My Places list.
The location you added is shown with a marker on the map.
Adding a location to My Places using search
1. Search for a location and select it.
2. When the map view shows the location, select the pop-up menu button.
3. Select Add to My Places.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognise it.
5. Select Done to save your location in the My Places list.
Deleting a recent destination from My Places
1. In the Main Menu, select My Places.
2. Select Recent Destinations.
3. Select Edit List.
4. Select the destinations you want to delete.
5. Select Delete.
Deleting a location from My Places
1. In the Main Menu, select My Places.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
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Speed Cameras
About speed cameras
The Speed Cameras service warns you about the following camera locations:
Fixed speed camera locations.
Mobile speed camera locations.
Mobile speed camera hotspots.
Average speed camera locations.
Speed enforcement zones.
Red light camera locations.
Traffic restriction cameras.
The Speed Cameras service also warns you about accident blackspot locations.
To get TomTom services in your TomTom Go Navigation app, your device must have a mobile data connection.
Important: If you are outside of the area covered by your mobile data plan, you may be liable for extra roaming
charges while using TomTom services.
Important: The Speed Cameras service isn't available in all countries. For example, in France, TomTom offers
a Danger Zone service instead and in Switzerland, no speed camera services are permitted at all. In
Germany, you are responsible for switching the Speed Cameras service on or off. The issue of the legality of
using speed camera services in Germany and other EU countries is not unique. You therefore use this service
at your own risk. TomTom accepts no liability arising from the use of this service.
Speed camera warnings
Warnings are given as you approach a speed camera. You are warned in several ways:
A symbol is shown in the route bar (page 14
Your distance to the speed camera is shown in the route bar.
The speed limit at the camera location is shown in the route bar.
You hear a warning sound as you get near the camera.
While you are approaching a camera or driving in an average speed check area, your speed is monitored. If
you drive more than 5 km/h or 3 mph over the speed limit the route bar turns red. If you drive less than 5
km/h or 3 mph over the speed limit the route bar turns orange.
Tip: In the map view (page 10) or guidance view, you can select a speed camera symbol in the route bar to
see the type of camera, the maximum speed and also the length of an average speed check area. In the map
view, you can also select a speed camera that is shown on your route.
Symbol shown on map
Symbol shown in route
bar
) and on your route on the map.
Description
Fixed speed camera - this type of camera checks the
speed of passing vehicles and is fixed in one place.
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Symbol shown on map
Symbol shown in route
bar
Description
Mobile speed camera - this type of camera checks the
speed of passing vehicles and can be moved to
different locations.
Mobile speed camera hotspots - this type of warning
shows places where mobile cameras are often used.
Average speed cameras - these types of cameras
measure your average speed between two points. You
are warned at the start and end of the average speed
check area.
While you are driving in an average speed check area,
your average speed is shown, instead of your current
speed. The distance to the end of the area is shown in
the route bar.
Speed enforcement zones - these zones can contain
multiple speed cameras.
You are warned at the start and end of a speed
enforcement zone. While you are driving in a speed
enforcement zone, your current speed is shown, and a
visual warning is shown in the route bar.
Red light camera - this type of camera checks for
vehicles breaking traffic rules at traffic lights. There
are two types of traffic light camera - those which
check if you drive through a red light and those which
check for driving through a red light together with
speeding.
Traffic restriction - this type of warning warns you
about restricted roads.
Accident blackspot - this type of warning is given for a
place where road traffic accidents have historically
been concentrated.
You are warned at the start and end of the accident
blackspot. While you are driving in an accident
blackspot, your current speed is shown and a visual
warning is shown in the route bar.
Changing the way you are warned
To change the way you are warned about speed cameras, select Sounds & Warnings in the Settings menu.
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You can then set how you want to be warned for the different types of cameras and hazards. You can choose to
be warned, warned only if you are speeding, or never warned.
Reporting a new speed camera
If you pass a new speed camera that you were not warned about, you can report it instantly.
Note: To report a speed camera, your device must have a mobile data connection.
You can report a speed camera in the following ways:
Using the speed panel to report a speed camera
1. Select the speed camera symbol on the speed panel in the guidance view.
You see a message thanking you for reporting the camera.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
The speed camera is saved on your device automatically and also sent to other users.
Using the current location menu to report a speed camera
1. Select the current location symbol or the speed panel in the guidance view.
2. Select Report Speed Camera from the current location menu.
You see a message thanking you for reporting the camera.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
The speed camera is saved on your device automatically and also sent to other users.
Note: You can also report speed cameras via the main menu.
Confirm or remove a mobile speed camera
You can confirm the presence of a mobile speed camera or remove a mobile speed camera if it is no longer
present.
Just after you pass a mobile speed camera, in the route bar you are asked if the camera was still there.
Select Yes if the mobile speed camera is still there.
Select No if the mobile speed camera has been removed.
Your selection is sent to TomTom. We collect reports from many users to determine if the camera warning
should be kept or removed.
Updating locations for cameras and hazards
The locations of speed cameras can change frequently. New cameras can also appear without warning and the
locations for other hazards, such as accident blackspots, may also change.
When connected to TomTom services, all camera updates for fixed and mobile camera locations are received in
real time. You do not need to do anything to receive updates – they are sent to your navigation app
automatically.
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Danger Zones
About danger zones and risk zones
The Danger Zones service warns you about danger zones and risk zones on your route when you are in France.
Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile speed
cameras when you are driving in France. To be compliant with this change in French law, speed camera
locations are no longer reported but instead areas of danger are indicated as danger zones and risk zones.
Important: Outside of France, you receive warnings about speed cameras. Inside France, you receive warnings
about danger zones and risk zones. When you cross the border, the type of warning you receive changes.
A danger zone is a zone specified by French law. A risk zone is a temporary danger zone reported by users. The
Danger Zones service warns you about both danger zones and risk zones in the same way.
Danger zones and risk zones may or may not contain one or more speed cameras or a range of other driving
hazards:
Specific locations are not available and a danger zone icon is shown instead as you approach the zone.
The minimum length of the zone depends on the road type and is 300 m for roads in built-up areas, 2000
m (2 km) for secondary roads and 4000 m (4 km) for motorways.
The location of one or more speed cameras, if any, can be at any point within the zone.
If two danger zones are close to each other, the warnings can be merged into a single longer zone.
Information about the location of zones is continually updated by TomTom and other users and frequently sent
to your TomTom Go Navigation app so that you always have the latest information. You can also contribute by
reporting new risk zone locations.
To get TomTom services on your TomTom Go Navigation app, your device must have a mobile data connection.
Important: If you are outside of the area covered by your mobile data plan, you may be liable for extra roaming
charges while using TomTom services.
Note: You cannot remove a danger zone or a risk zone.
Danger zone and risk zone warnings
Warnings are given 10 seconds before you reach a danger zone or risk zone. You are warned in several ways:
A symbol is shown in the route bar (page 14
Your distance to the start of the zone is shown in the route bar.
The speed limit in the zone is shown in the route bar.
You hear a warning sound as you get near the start of the zone.
While you are approaching a zone or driving in a zone, your speed is monitored. If you drive more than 5
km/h or 3 mph over the speed limit the route bar turns red. If you drive less than 5 km/h or 3 mph over the
speed limit the route bar turns orange.
While you are driving in a zone your distance to the end of the zone is shown in the route bar.
Warning sounds are played for these types of zones:
) and on your route on the map.
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Symbol shown on map
Symbol shown in route
Description
bar
Danger zone - this type of warning is only given in
France.
You are warned at the start and end of the danger zone.
Risk zone - this type of warning is only given in France.
You are warned at the start and end of the risk zone.
You can change the way you are warned about danger and risk zones.
Changing the way you are warned
To change the way you are warned about danger zones, select Sounds & Warnings in the Settings menu.
You can then set how you want to be warned for the different types of zones. You can choose to be warned,
warned only if you are speeding, or never warned.
Reporting a risk zone
If you pass a risk zone that you were not warned about, you can report it instantly.
Note: To report a risk zone, your device must have a mobile data connection.
If a risk zone is reported directly before or after an existing risk or danger zone, then the new zone is added to
the existing zone.
You can report a risk zone in the following ways:
Using the speed panel to report a risk zone
1. Select the risk zone symbol on the speed panel in the guidance view.
You see a message thanking you for reporting the zone.
Tip: If you make a mistake when reporting a camera, select Cancel in the message.
The risk zone is saved on your device automatically and also sent to other users.
Using the current location symbol to report a risk zone
1. Select the current location symbol or the speed panel in the guidance view.
2. Select Report Risk Zone from the pop-up menu.
You see a message thanking you for reporting the risk zone.
Tip: If you make a mistake when reporting a risk zone, select Cancel in the message.
The risk zone is saved on your device automatically and also sent to other users. A reported risk zone stays on
your device for three hours.
Note: You can also report a risk zone via the main menu.
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Updating locations for danger zones and risk zones
The locations of danger zones and risk zones can change frequently. New zones can also appear without
warning.
When connected to TomTom services, all zone updates are received in real time. You do not need to do
anything to receive updates – they are sent to your navigation app automatically.
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Maps
Select Maps in the Main Menu.
You see list of Map Areas (continents). The maps available are complete countries, or if the country is large,
parts of countries.
Note: To plan a route between points on different maps, you must have all the maps that the route passes
through, downloaded onto your device.
From this screen, you can either:
Add maps to your device.
Delete the maps on your device.
Select a map from the list of maps that you have downloaded to your device. The map view is displayed with
the map.
Add a map
Select Add to show a list of Map Areas, and a list of maps available in those areas.
To install a map, tap the download icon next to the name of the map.
Delete a map
Select Delete to show a list of downloaded maps. To delete a map, tap the Delete button next to the name of
the map.
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Apple CarPlay
About CarPlay
You can use the TomTom Go Navigation app on head units that are compatible with Apple CarPlay. Once you
have connected your iPhone, the TomTom Go Navigation app will be available on the head unit.
Note: Refer to your iPhone documentation if you have problems connecting your device to the head unit.
Launching the app
Once you have connected your iPhone to the CarPlay stereo, the TomTom Go Navigation app icon appears in
the list of available CarPlay apps. Tap on the icon to launch the app.
Alternatively, if you open the TomTom Go Navigation app on your iPhone and then connect it to the CarPlay
stereo, the app will be shown immediately on the CarPlay screen.
IMPORTANT: The TomTom Go Navigation app does not yet support location search via the CarPlay screen. If
you need to drive to a location that is not already saved in the app (e.g. your Home location) then you must
search for that location and set it as your destination before connecting your iPhone.
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What’s on the screen
When you launch the TomTom Go Navigation app on your CarPlay screen, the map will be displayed.
1. Next instruction panel
2. Moving map
3. Current location icon
4. Route information (ETA, remaining time, remaining distance)
5. Current speed limit
Tap anywhere on the map and buttons will be displayed on the right side of the screen, allowing you to interact
with the map:
1. End Route. If you have a planned route, you can see End Route in the top right corner of the screen. Tap it
to clear your current route.
2. Audio toggle. Tap this button to choose between voices and alerts, alerts only and muted.
3. 2D/3D toggle. Select this option to change between 2D and 3D map views.
4. Zoom in/out. Tap these buttons to change the zoom level of the map.
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5. Pan map. Tap this button to display direction buttons that allow you to pan the map on the CarPlay screen.
CarPlay Menu
When connected to CarPlay you can access the menu as follows:
1. Tap anywhere on the map
2. Tap on “Menu” in the top left of the screen
From the this menu, these options are available:
Search. Select this option to find a destination. Start typing a POI category, a city, or an address. Matching
results are shown.
Volume. Select this option to adjust the volume of your voice instructions. This is only available when the
voice instructions are active in your TomTom Go Navigation app.
You can plan a route to a new destination or add stops to an existing route. The following options are
available:
Drive Home – Select this option to plan a route home
Drive to Work – Select this option to plan a route to work
Recents – Select this option to browse your recent destinations
My Places – Select this option to browse your saved places
Parking – Select this option to find parking nearby, or near your destination if a route is planned.
Petrol Station – Select this option to find petrol stations nearby, or on your route if one is already
planned.
To return to the map view, tap on “Back”.
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Settings
Appearance
Select Settings in the Main Menu, then select Appearance.
On this screen, you can change these settings:
Day & Night Colours
Select this option to choose between:
Switch automatically between day colours and night colours, depending on the time of day.
Always show day colours.
Always chow night colours.
Route bar
Select Route bar to change the information you see in the route bar.
Guidance view
Select Guidance view to change the information you see in the guidance view.
Show preview of motorway exits
Select Show previews of motorway exits to change how you view motorway exits or junctions on your
route.
Automatic map view switching
By default, automatic changing of views is on. This means, for example, that your TomTom Go Navigation
app shows the map view when an alternative route is being suggested, and shows the guidance view when
you start driving. Select this setting if you want to turn off automatic changing between guidance view and
map view.
Show status bar in map view
Select Show status bar in map view to show or hide the iPhone status bar in the map view.
Route Bar
In Route Bar you can change these settings:
Select Arrival information to change the information shown in the arrival information panel:
Show remaining distance
Show remaining time
Switch between distance and time automatically
Tip: To find out where the different panels are in the guidance view or map view, see What's on the screen
(page 10).
Select this setting to show the remaining distance left to travel.
Select this setting to show the remaining time left to travel.
Select this setting to continuously switch between remaining distance and remaining time.
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Show arrival information for
Select this setting to show the arrival time for your final destination or your next stop.
Select Route information to choose the POIs and route information you want to see in the route bar.
Select Show cancel route to show the cancel route button at the bottom of the route bar. The default setting is
ON.
.
Guidance view
In Guidance view you can change these settings:
Guidance view style
Select this setting to choose from 3D or 2D versions of the guidance view. Both the 2D and 3D guidance
views move in your direction of travel.
Voices
Select Settings in the Main Menu, then select Voices.
Choosing a voice
Select Choose a voice to change the voice that gives spoken directions and other route instructions.
Note: No voices are included in the installation package, so you need to download the voice that you
require.
A wide range of voices are available. There are computer voices which can read street names and other
information directly from the map and there are recorded voices which have been recorded by actors.
Note: Computer voices are not available in all languages.
Voice volume
Use the slider to lower the volume of voice instructions compared to other audio, such as music.
Instruction settings
Read aloud early instructions
For example, if you switch on this setting, you could hear early instructions such as "'After 2 km take the
exit right" or "Ahead, turn left".
Note: When a recorded voice is chosen, you see only this setting because recorded voices cannot read
out road numbers, road signs, etc.
Pause spoken audio
Use this setting to pause applications ,such as podcasts and audiobooks, during guidance prompts.
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Route Planning
Select Settings in the Main Menu, then select Siri Shortcuts.
Always plan this type of route
The types of route you can choose from are as follows:
Fastest route - the route which takes the least time.
Shortest route - the shortest distance between the locations you set. This may not be the quickest route,
especially if the shortest route is through a town or city.
Most eco-friendly route - the most fuel-efficient route for your journey.
Winding route - the route with the most turns.
Avoid motorways - this type of route avoids all motorways.
Walking route - a route designed for making the journey on foot.
Bicycle route - a route designed for making the journey on a bicycle.
Avoid on every route
You can choose to avoid ferries and car shuttle trains, toll roads, carpool lanes and unpaved roads. Set how
your TomTom Go Navigation app should manage each of these road features when the device calculates a
route.
Note: Carpool lanes, or High Occupancy Vehicle Lanes (HOV), are not present in every country. To travel on
these lanes, you may need to have more than one person in the car, or the car may need to use environmentally-friendly fuel.
Sounds and Warnings
Select Settings in the Main Menu, then select Sounds & Warnings.
On this screen, you can change sound and warning settings.
Warning type
You can choose how you want to be warned:
Read aloud warnings
Hear spoken warnings and warnings sounds - these are only available if you are using a computer voice.
Warning sounds
Hear only warning sounds.
Visual only
No warning sounds are given.
Speed Camera Warnings
You can set how you want to be warned for the different types of cameras You can choose whether you want
to be always warned, warned only if you are speeding or never warned.
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Safety warnings
You can set how you want to be warned for different types of danger zones and safety hazards. You can choose
to be always warned, warned only if you are speeding, or never warned.
Traffic jam ahead
Traffic jam warnings in the route bar are part of TomTom Traffic. You can choose never to be warned, or to be
warned sooner when approaching a traffic jam.
When speeding
You can choose to be warned if you exceed the speed limit by more than 5 km/h or 3 mph.
Siri Shortcuts
Select Settings in the Main Menu, then select Siri Shortcuts.
On this screen, you can add and edit your Siri shortcuts.
To add a Siri shortcut, select the Add button. You can select a destination to add to Siri. When you select a
destination, you are taken to the Siri control panel, where you can further customize what you say to trigger
this control.
To edit an existing Siri shortcut, select the destination that you want to edit, which will take you to the Siri
control panel.
Units
Select Settings in the Main Menu, then select Units.
Select the units used on your device for features such as route planning. If you want the units to be set to those
used in your current location, select Automatic.
Run in background
Your TomTom Go Navigation app can run in the background so you can use others apps, for example your
phone app. If you are driving a planned route, you will continue to hear driving instructions, sounds and
warnings.
Select Settings in the Main Menu, then select Run in Background.
Select Run app in the background to allow the app to run in the background.
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Select Tell me when a faster route is available to receive a notification your device when a faster route is
found. Tapping on the notification will return the TomTom Go Navigation app to the foreground and select the
faster route.
Select Return to app during a call to receive a notification after you answer a call. Tapping the notification will
return the TomTom Go Navigation app to the foreground but the call will remain active.
When the app is in the background but inactive, your device will eventually close the app.
System
Select Settings in the Main Menu, then select System.
On this screen, you can see the following information:
Your information
Send your location to receive services - Select this setting to send information about you and your device
to TomTom. You cannot use TomTom services unless you agree to send information to TomTom.
Help us learn - Select this setting to send information about how you use the TomTom Go Navigation app.
TomTom uses this information to create anonymous usage statistics to improve the user experience and
our services.
Select More information to learn more about sending your location and information to TomTom.
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Getting Help
Support
Select Support in the Main Menu.
On this screen, you can see the following information to get help for your TomTom Go Navigation app:
Replay tour
Select this option to watch the guided tour again. The tour is short and includes basic information to help
you get going with your new app.
User manual
This option opens an Internet link to a webpage where you can find the User Manual for your app.
Browse FAQ
This option opens an Internet link to a webpage where you can find Frequently Asked Questions about
your app and other TomTom products and services.
Browse forum
This option opens an Internet link to a webpage where you read feedback from others users of the app,
and ask questions about your app.
Contact Customer Support
This option opens the TomTom support page so you can contact us to ask questions or provide suggestions
about the app.
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Addendum
Important Safety Notices and Warnings
Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS)
The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are
satellite-based systems that provide location and timing information around the globe. GPS is operated and
controlled under the sole responsibility of the Government of the United States of America, who are
responsible for its availability and accuracy. GLONASS is operated and controlled under the sole responsibility
of the Government of Russia, who are responsible for its availability and accuracy. Any changes in GPS or
GLONASS availability and accuracy, or in environmental conditions, may impact the operation of this device.
TomTom does not accept any liability for the availability and accuracy of GPS or GLONASS.
Safety Messages
Important! Read before use!
Death or serious injury could result from failure or partial failure to follow these warnings and instructions.
Notice for oversized/commercial vehicles
Devices without a truck map installed will not provide appropriate routes for oversized/commercial vehicles. If
your vehicle is subject to weight, dimension, speed, route, or other restrictions on a public road then you must
only use a device that has a truck map installed. Your vehicle specifications must be entered accurately on the
device. Use this device as a navigation aid only. Do not follow navigation instructions which may put you or
other road users in danger. TomTom accepts no liability for damages resulting from your failure to observe this
notice.
Use with care
It is your responsibility to use best judgment, due care and attention when using this navigation app. Don't
allow interaction with this navigation app to distract you while driving. Minimise the time spent looking at the
screen displaying the navigation app while driving. You are responsible for observing laws that limit or prohibit
the use of mobile phones or other electronic devices, for example, the requirement to use hands-free options
for making calls when driving. Always obey applicable laws and road signs, especially those relating to your
vehicle’s dimensions, weight and payload type. TomTom does not guarantee the error-free operation of this
navigation app nor the accuracy of route suggestions provided and shall not be liable for any penalties arising
from your failure to comply with applicable laws and regulations.
Special Note Regarding Driving in California, Minnesota and Other States
California Vehicle Code Section 26708 which applies to those driving within the State of California restricts the
mounting of a navigation device on the windshield to a seven-inch square in the lower corner of the windshield
farthest removed from the driver or in a five-inch square in the lower corner of the windshield nearest to the
driver and outside of an airbag deployment zone, if the system is used only for door-to-door navigation while
the motor vehicle is being operated. Drivers in California should not mount the device on their side or rear
windows.
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Minnesota State Legislature Statutes Section 169.71, subdivision 1, section 2 restricts any person driving within
the State of Minnesota from driving with a device suspended between the driver and the windshield.
Many other states have enacted laws which restrict the placement of any object or material on the windshield,
side or rear window that obstructs a driver's clear view of the road. It is incumbent upon the driver to be aware
of all applicable laws and to place the device in such a manner that will not interfere with his/her driving.
TomTom Inc. bears no responsibility for and hereby disclaims all liability for any fines, penalties or damage
incurred by a driver for violations of the law. While driving in any state with windshield mounting restrictions,
TomTom recommends using the supplied Adhesive Mounting Disk or purchasing an alternative mounting
system (e.g. dashboard or air vents). See tomtom.com (see tomtom.com - http://www.tomtom.com
) for more
information about these mounting options.
This document
Great care was taken in preparing this document. Constant product development may mean that some
information is not entirely up to date. The information is subject to change without notice. TomTom N.V. shall
not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential
damages resulting from the performance or use of this document. This document may not be copied without
the prior written consent from TomTom N.V.
The software included in this product contains copyrighted software that is licensed under the GPL. A copy of
that licence can be viewed in the Licence section. You can obtain the complete corresponding source code from
us for a period of three years after our last shipment of this product. For more information, visit
support team at tomtom.com/support (see tomtom.com - http://www.tomtom.com/support). Upon request,
we will send you a CD with the corresponding source code.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
iPhone, CarPlay and Siri are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc., registered in the U.S. and other countries.
) or contact your local TomTom customer
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