Tomtom Link 340 User Manual

TomTom LINK 340
User Manual

Contents

What’s in the box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Read me first. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Congratulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What you need for the installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety first. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Important safety notices and warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Preparations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Activating the TomTom LINK 340. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Choosing the correct position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Overview of wires. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the TomTom LINK 340 to power and ground. . . . . . . . . . . . . . . 10
Mounting the TomTom LINK 340. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understanding your TomTom LINK 340. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Technical data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Appendix: Using the I/O wires. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Wiring digital inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Addendum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Important Safety Notices and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Prohibited uses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CE mark and Radio Equipment Directive for TomTom LINK 340. . . . . . . . . . . . . . 18
Environmental and Battery information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Operating temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
How TomTom Telematics uses your information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
WEEE – e-waste disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Exposure limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
EU Specific Absorption Rate (SAR) compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Triman logo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Model numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
This document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TomTom Telematics online service platform. . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Accessories supplied with this device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Terms and conditions: Limited warranty and EULA reference. . . . . . . . . . . . 21
Copyright notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Copyright (c) 2018 - Tcl/Tk - Regents of the University of California, Sun
Microsystems, Inc., Scriptics Corporation, and other parties. . . . . . . . . . . . . . . . . 22
RFC1321-based (RSA-free) MD5 library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
TomTom Telematics Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3

What’s in the box

TomTom LINK 340
1. Connector
2. Red Power LED
3. Blue GPS LED
4. Green mobile network LED
Power/data cable Screws Basic installation guide
4

Read me first

Congratulations

You have chosen the TomTom LINK 340, a core hardware component of the WEBFLEET fleet management solution. With WEBFLEET from TomTom Telematics you are connected to your people out on the road in a smart and easy way.
TomTom LINK 340 is a GPS receiver and mobile network module in one unit, providing the current position of your trailers.

What you need for the installation

Before starting the installation of your TomTom LINK 340, read the safety notices and warnings carefully and make sure you have the following:
A computer or a smartphone with an internet connection. The WEBFLEET Contract Confirmation letter including the Activation Code and
the Customer Number.
All parts contained in the box. A place with a clear view of the sky where you can move your vehicle to check
GPS reception and mobile network coverage.
5

Safety first

Important safety notices and warnings

Important: Read the following safety instructions carefully.
TomTom Telematics accept no liability for damage that results from disregarding the safety instructions.
This document is part of the product. Keep it in a safe place. If you pass the unit on to a new user, make sure you give them this document as well.
Use of this product is restricted in some areas
The TomTom LINK 340 contains a mobile network module which can interfere with electrical devices such as cardiac pacemakers, hearing aids and aviation equipment. Interference with these devices may endanger the health or life of you or others. If your device includes a mobile network module, do not use it near unprotected electrical units or in areas where the use of mobile telephones is prohibited, such as hospitals and aircraft.
Danger of explosion
Parts of the TomTom LINK 340 can cause sparks that can lead to explosions. This may endanger human health and life. Do not use the unit in areas with high risk of explosion. When using a TomTom LINK 340 in a vehicle fuelled by liquefied gas, follow the safety regulations of the country in which the vehicle is operated.
Damage caused through improper installation
The installation and initial operation of the unit must be performed by authorised personnel only for example, a qualified radio dealer or an automotive electronics workshop.
Risk of injury in case of accidents
Do not mount the unit or accessories in the inflation area of airbags or in the impact area for the head or knees. Choose an installation location that will avoid interference with displays, safety equipment and controls.
Damage to the chassis
Make sure you do not drill into parts of the chassis that have structural or security­related functions. This is because you cannot be certain that they will function properly after modification.
Risk of fire
Make sure you do not drill into covered wiring harnesses, fuel lines or similar components. Drilling into these can cause fire.
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Repair and replacement
Repairs must be carried out by authorised and qualified personnel only. Never replace damaged parts of the unit yourself. Send the defective unit to TomTom Telematics for repair. Only the qualified staff of TomTom Telematics are authorised to repair or replace parts.
Damage to the device
Short-circuits inside the unit can be caused by contact with water or other liquids. The unit may be damaged by contact with water. Use and store the unit in an area protected from water.
Damage to the device
Make sure you do not drill into parts of the chassis that have structural or security­related functions. This is because you cannot be certain that they will function properly after modification.
Risk of accidents
Do not use the digital output to cut the engine power, to remotely stop the engine or to otherwise remotely immobilise the vehicle.
7

Preparations

Activating the TomTom LINK 340

You need to activate the TomTom LINK 340 before you can install and use it.
Activating your TomTom LINK 340 using TomTom Telematics activation webpage
To activate your TomTom LINK 340 via the activation webpage you need the following:
A computer or a smartphone with internet connection. The Contract Confirmation letter including the Activation Code and Customer
number.
The serial number of your TomTom LINK 340.
To activate your TomTom LINK 340 go to http://telematics.tomtom.com/activation and follow the instructions.
Note: Once your TomTom LINK 340 has been pre-activated and gets powered it will
establish a connection to the mobile network and WEBFLEET.

Choosing the correct position

First you need to choose the correct position in which to install your TomTom LINK
340.
Take the following into consideration:
Do not expose the TomTom LINK 340 to direct sunlight and/or high temperature
for long periods to ensure proper operation.
To ensure GPS reception using the integrated GPS receiver, the top of the device
must not be obstructed by metal items and have clear and wide view of the sky.
To ensure mobile network reception using the integrated antenna, the device must
not be placed on or surrounded by metal items such as the vehicle’s coachwork closer than 5 cm (2 inches) and the top side must not be obstructed by metal items.
Find a location in reach of the J560 socket or another connection to power and
ground of the trailer or asset.
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