TomTom 8864255 Instruction manual

TomTom VIA

User Manual

17.1

Contents

Welcome to navigation with TomTom 7

What's new 8

New in this release .............................................................................................................................. 8

Video workshops ................................................................................................................................. 8

Get going 10

Installing in your car ..........................................................................................................................10

Positioning the device .......................................................................................................................10

Switching on and off ..........................................................................................................................10

Setting up ..........................................................................................................................................11

GPS reception ...................................................................................................................................11

Sending information to TomTom .......................................................................................................11

Memory card slot ...............................................................................................................................12

Finding the memory card slot ............................................................................................................12

Device not starting .............................................................................................................................12

Charging your device ........................................................................................................................12

Caring for your VIA ............................................................................................................................12

Connecting to TomTom services 13

About TomTom services ...................................................................................................................13

Personal Area Networks ....................................................................................................................13

Connect to TomTom services using your smartphone......................................................................13

Reconnecting your smartphone ........................................................................................................14

Connect to TomTom services using a different smartphone ............................................................14

Deleting phones.................................................................................................................................15

Unable to get a connection ................................................................................................................15

What's on the screen 16

The map view ....................................................................................................................................16

The guidance view ............................................................................................................................18

The route bar .....................................................................................................................................19

Distances and the route bar .........................................................................................................20

The quick menu .................................................................................................................................20

Navigation buttons .............................................................................................................................21

Main Menu smaller buttons and symbols ..........................................................................................23

Volume control...................................................................................................................................24

Using gestures...................................................................................................................................25

Changing the text and button size .....................................................................................................25

Reordering the Main Menu buttons ...................................................................................................26

Traffic 27

About TomTom Traffic .......................................................................................................................27

About RDS-TMC................................................................................................................................27

The route bar .....................................................................................................................................27

Looking at traffic on the map .............................................................................................................28

Looking at traffic on your route ..........................................................................................................29

Traffic incidents .................................................................................................................................30

Approaching a traffic jam warning .....................................................................................................31

Avoiding a traffic jam on your route ...................................................................................................31

Advanced Lane Guidance .................................................................................................................32

Time-dependent speed limits ............................................................................................................32

Syncing using TomTom MyDrive 33

About TomTom MyDrive ...................................................................................................................33

Logging in to MyDrive ........................................................................................................................33

Setting a destination using MyDrive ..................................................................................................34

Planning a route with stops using MyDrive .......................................................................................34

Showing a planned destination in MyDrive .......................................................................................35

Clearing a MyDrive destination .........................................................................................................35

Deleting a MyDrive destination from My Places ................................................................................35

Set a phone contact as your destination using the MyDrive app ......................................................35

Finding and syncing locations using MyDrive ...................................................................................36

Syncing My Places locations with MyDrive .......................................................................................36

Importing a community POI list .........................................................................................................36

Deleting a community POI list ...........................................................................................................37

Importing a track GPX file .................................................................................................................37

Deleting a track GPX file ...................................................................................................................37

Saving and restoring your personal navigation information ..............................................................38

Quick search 39

Choosing which search to use ..........................................................................................................39

Using quick search ............................................................................................................................40

About search ................................................................................................................................40

Entering search terms ..................................................................................................................40

Working with search results .........................................................................................................42

About postcodes ...........................................................................................................................43

About mapcodes ..........................................................................................................................44

List of POI type icons ...................................................................................................................44

Planning a route using quick search .................................................................................................48

Using destination prediction .........................................................................................................48

Planning a route to an address ....................................................................................................48

Planning a route to a city centre ...................................................................................................50

Planning a route to a POI .............................................................................................................52

Planning a route to a POI using online search .............................................................................54

Planning a route using the map ...................................................................................................56

Planning a route using My Places ................................................................................................57

Planning a route using coordinates ..............................................................................................58

Planning a route using a mapcode ...............................................................................................60

Planning a route in advance .........................................................................................................60

Finding a car park .........................................................................................................................62

Finding a petrol station .................................................................................................................64

Step by step search 66

Choosing which search to use ..........................................................................................................66

Using step by step search .................................................................................................................66

About search ................................................................................................................................66

Entering search terms ..................................................................................................................67

Working with search results .........................................................................................................68

About postcodes ...........................................................................................................................69

List of POI type icons ...................................................................................................................69

Planning a route using step by step search ......................................................................................73

Using destination prediction .........................................................................................................73

Planning a route to an address ....................................................................................................74

Planning a route to a POI .............................................................................................................75

Planning a route to a city centre ...................................................................................................77

Planning a route to a POI using online search .............................................................................78

Planning a route using the map ...................................................................................................80

Planning a route using My Places ................................................................................................81

Planning a route using coordinates using step by step search ....................................................82

Planning a route in advance .........................................................................................................83

Finding a car park .........................................................................................................................85

Finding a petrol station .................................................................................................................87

Changing your route 89

The Current Route menu ...................................................................................................................89

Avoiding a blocked road ....................................................................................................................91

Avoiding part of a route .....................................................................................................................92

Finding an alternative route ...............................................................................................................92

Types of route....................................................................................................................................93

Avoiding features on a route .............................................................................................................93

Avoiding an incident or route feature using the route bar .................................................................94

Adding a stop to your route from the current route menu .................................................................94

Adding a stop to your route using the map .......................................................................................95

Deleting a stop from your route .........................................................................................................95

Skipping the next stop on your route .................................................................................................95

Reordering stops on a route ..............................................................................................................95

My Routes 96

About My Routes ...............................................................................................................................96

About GPX and ITN files ...................................................................................................................96

Saving a route ...................................................................................................................................97

Navigating using a saved route .........................................................................................................98

Navigating to a stop on a saved route ...............................................................................................98

Adding a stop to a saved route using the map ................................................................................100

Recording a track ............................................................................................................................101

Navigating using a track ..................................................................................................................101

Deleting a route or a track from My Routes ....................................................................................102

Exporting tracks to a memory card..................................................................................................102

Importing routes and tracks from a memory card ...........................................................................103

Voice control (Speak&Go) 104

About voice control ..........................................................................................................................104

Starting voice control .......................................................................................................................104

Making your own wake-up phrase...................................................................................................104

The voice control screen .................................................................................................................105

Some tips for using voice control ....................................................................................................106

What you can use voice control for .................................................................................................106

Saying commands in different ways ................................................................................................107

Entering an address using voice control .........................................................................................107

Going to home using voice control ..................................................................................................107

Going to a POI using voice control ..................................................................................................108

Changing a setting using voice control ...........................................................................................108

Map Share 110

About Map Share ............................................................................................................................110

Creating a map change report .........................................................................................................110

Creating a map change report from a marked location ...................................................................111

Types of map change ......................................................................................................................112

Speed Cameras 114

About speed cameras .....................................................................................................................114

Crossing into another area or country .............................................................................................114

Speed camera warnings ..................................................................................................................114

Changing the way you are warned ..................................................................................................116

Reporting a new speed camera ......................................................................................................116

Confirm or remove a mobile speed camera ....................................................................................117

Updating locations for cameras and hazards ..................................................................................117

Danger Zones 118

About danger zones and risk zones ................................................................................................118

Crossing into another area or country .............................................................................................118

Danger zone and risk zone warnings ..............................................................................................119

Changing the way you are warned ..................................................................................................119

Reporting a risk zone ......................................................................................................................119

Updating locations for danger zones and risk zones ......................................................................120

My Places 121

About My Places..............................................................................................................................121

Setting your home or work location .................................................................................................121

Changing your home location ..........................................................................................................122

Adding a location from My Places ...................................................................................................123

Add a location to My Places from the map ......................................................................................123

Adding a location to My Places using search ..................................................................................123

Adding a location to My Places by marking ....................................................................................124

Deleting a recent destination from My Places .................................................................................124

Deleting a location from My Places .................................................................................................124

Using community POI lists ..............................................................................................................124

Hands-free calling 126

About TomTom services .................................................................................................................126

Connecting and disconnecting a phone ..........................................................................................126

Accepting an incoming call ..............................................................................................................127

Ending or rejecting an incoming call ...............................................................................................127

Making a hands-free call to a recent contact ..................................................................................127

Making a hands-free call to a contact..............................................................................................127

Settings 128

Appearance .....................................................................................................................................128

Display ........................................................................................................................................128

Route Bar ...................................................................................................................................129

Guidance view ............................................................................................................................130

Automatic Zoom .........................................................................................................................130

Motorway exit previews ..............................................................................................................131

Bluetooth Connections ....................................................................................................................131

Voices ..............................................................................................................................................131

Voice Control ...................................................................................................................................132

Maps ................................................................................................................................................132

Route Planning ................................................................................................................................133

Sounds and Warnings .....................................................................................................................134

Language and Units ........................................................................................................................135

System .............................................................................................................................................135

Help .................................................................................................................................................136

Getting Help 138

Help .................................................................................................................................................138

Product certification 139

Finding product certification information on your device .................................................................139

Updating using MyDrive Connect 140

About MyDrive Connect ..................................................................................................................140

TomTom account.............................................................................................................................140

Setting up MyDrive Connect ............................................................................................................140

Addendum 142

This User Manual explains all you need to know about your new TomTom VIA.

Welcome to navigation with TomTom

To learn about getting started with your device and installing it in your vehicle, we recommend that you read the Get going chapter.

After that, you will probably want to connect to TomTom services and you can read all about that in the

Connecting to TomTom services chapter. To help you avoid traffic delays and get to your destination

quicker, you can use TomTom services even on the routes you drive every day. After that, you will probably want to learn about Quick Search and you can read all about that in the

Using Quick Search chapter.

For information about what you see on the device itself, go to What's on the screen. To plan your first route, go to Planning a route.

Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your product model from the list or enter a search term.

We hope you enjoy reading about and, most importantly, using your new VIA!

New in this release

UK English:

https://www.youtube.com/watch?v=PIs5tGFhQIA

What's new

Version 17.1

Advanced Lane Guidance in a split screen

As you approach motorway exits and junctions you can now view map guidance and lane guidance side-by-side in a split screen.

To learn more go to Advanced Lane Guidance in this User Manual.

Quick search and Step by step search

You can now choose between two different ways of searching for an address or a POI. To learn more go to Choosing which search to use in this User Manual.

Quickly report a speed camera or risk zone

You can now tap the speed camera or risk zone symbol in the speed panel to report a speed camera or risk zone.

To learn more, go to Reporting a new speed camera or Reporting a risk zone in this User Manual.

Read aloud traffic messages

Your device now reads aloud traffic messages about traffic events on your route. To learn more go to Sounds and Warnings in Settings in this User Manual.

Using community POI lists

You can now show your imported community POI lists permanently on the map. To learn more go to Using community POI lists in this User Manual.

Other bug fixes and improvements

Various performance improvements and bug fixes have been implemented.

Video workshops

You can find many videos on our YouTube channel to help you learn about your new TomTom VIA and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out more!

Tip: Look on the TomTom YouTube Channel for videos in your own language.

Here are links to some videos that you might find interesting:

TomTom GO - playlist of English videos

https://www.youtube.com/playlist?list=PLSoQAVympWk79NpmQgjFgigup-UgowFxE

Using MyDrive

French (France):

https://www.youtube.com/watch?v=lYpPDxxXSwk

Spanish (Spain):

https://www.youtube.com/watch?v=HkZqdD5MkHI

German:

https://www.youtube.com/watch?v=Skg6PWMbRxI

Italian:

https://www.youtube.com/watch?v=AybGRzpgu1s

TomTom Sports products

https://www.youtube.com/playlist?list=PLSoQAVympWk4DPx3_yMxwHP7cqa17iW6H

Installing in your car

Get going

Use the supplied mount to install your TomTom VIA in your vehicle. Read the instructions about

positioning your device before you install your VIA.

To install your VIA, do the following:

1. Connect the supplied USB cable to the mount. If the mount is integrated into your VIA, connect the USB cable to the device.

Note: Use ONLY the USB cable supplied with your VIA. Other USB cables may not work.

2. Connect the USB cable to the USB car charger and plug this into the power supply on your dashboard.

3. Choose the best smooth location, on your windscreen or side window, to mount your TomTom VIA.

Tip: If the mount is integrated into your VIA, you can easily change the rotation of your device. Release the mount from the VIA using the thumb indent. Turn the mount around and clip it back onto the device until you hear it click.

4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.

5. Press the suction cup of the mount firmly against your windscreen.

6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.

7. If your mount is not integrated into your VIA, place your VIA in the mount, making sure that it clicks into place.

Dashboard adhesive disks are available as part of a range of accessories for your VIA. For more information, go to tomtom.com/accessories.

Positioning the device

Be careful where you install your VIA. The VIA shouldn't block or interfere with any of the following:

 Your view of the road.  The controls in your vehicle.  Your rear-view mirrors.  The airbags.

You should be able to reach your VIA easily without leaning or stretching. In a car, you can attach your VIA to the windscreen or side window or you can use a Dashboard Mount Disk to attach the mount to your dashboard.

Switching on and off

Switching your device on

Press the On/Off button until your device starts. If the device was off you see the map view. If your device was sleeping you see the last screen you were looking at.

Sending your device to sleep

To send your navigation device to sleep, press the On/Off button and then release it.

You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off buttons. Select Sleep to make the device sleep.

Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is removed from the mount, go to Battery settings in the Settings menu.

Switching your device off completely

To switch off your navigation device completely, you can do one of the following:  Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off

buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to switch your device off.

 Press and hold the On/Off button for more than 5 seconds until the device switches off.

Setting up

Note: The language you choose will be used for all text on the screen. You can always change the

language later in Language and Units in the Settings menu. When you first switch on your TomTom VIA, you have to answer a few questions to set it up. Answer

the questions by touching the screen.

GPS reception

When you first start your TomTom VIA, it may need a few minutes to determine your position. In future, your position will be found much faster.

To ensure good satellite reception, use your VIA outdoors and keep it upright. Large objects such as tall buildings can sometimes interfere with reception.

Important: QuickGPSfix contains information about satellite positions which helps your VIA find your position faster. QuickGPSfix information is sent to Always Connected devices in real time and to Smartphone Connected devices when connected to TomTom services using your smartphone. You can also update QuickGPSfix using MyDrive.

Sending information to TomTom

When you first start navigating or you have reset your VIA, your VIA asks for permission to collect some information about your use of the navigation device. The information is stored on your VIA until we retrieve it. We use it anonymously to improve our products and services. If you use our services, we will also use your location information to deliver the services to you.

You can change whether you send this information with us at any time by doing the following:

1. In the Main Menu, select the Settings button.

2. Select System.

3. Select Your information & privacy.

4. Select the button to turn sending of information on or off.

Note: If you choose not to send location information to us, you will no longer receive our services. This is because services need to send the location of your device to TomTom in order to receive the traffic information related to where you are. The end date of your subscription remains the same, even if you do not send this information to us.

You can find current and more detailed information at tomtom.com/privacy.

Memory card slot

Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the device.

Before you use the memory card slot, make sure that you have the latest version of the application installed on your navigation device by connecting to MyDrive using a computer.

When your VIA is up-to-date, you can use a memory card as extra storage space to add extra maps or to store routes and tracks to your device. Maps can be purchased from tomtom.com.

Important: Routes and tracks cannot be stored on the same memory card as maps because different memory card formatting is used.

Finding the memory card slot

The memory card slot is under the mount. To insert a memory card, release the mount from the VIA using the thumb indent. Insert the memory

card into the slot. Clip the mount back onto the device until you hear it click.

Device not starting

In rare cases, your VIA may not start correctly or may stop responding to your taps. First, check that the battery is charged. To charge the battery, connect your VIA to the car charger. It

can take 3 - 5 hours to fully charge the battery depending on the type of device. Important: Do not charge your device using your vehicle's own USB port because it is not powerful

enough. If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off

button until your VIA begins to restart.

Charging your device

The battery in your TomTom VIA charges when you connect it to your TomTom vehicle charger, to your computer or to a USB Home Charger.

Important: Do not charge your device using your vehicle's own USB port because it is not powerful enough.

You are warned when the battery level is low or critical. You lose your connection to some TomTom services when the battery level is low or critical. When the battery is empty, your VIA goes into sleep mode.

Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally dims when you connect your device to your computer. The screen also dims if you use a non-TomTom charger that does not provide enough power when charging.

Note: Use ONLY the USB cable supplied with your VIA. Other USB cables may not work.

Caring for your VIA

It is important to take care of your device:  Do not open the casing of your device under any circumstances. Doing so may be dangerous and

will invalidate the warranty.

 Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.

About TomTom services

Connecting to TomTom services

TomTom services give you real-time information about traffic and speed cameras on your route, and lets you sync using TomTom MyDrive.

Smartphone Connected devices use your existing smartphone data plan to access TomTom Traffic as well as other services like TomTom Speed Cameras and TomTom MyDrive by connecting to your smartphone using Bluetooth®. Check tomtom.com/connect for more information.

To get TomTom services on your VIA, you need the following items:

 A smartphone with a data plan from a mobile services provider.  A TomTom account.

Using TomTom services means that data is sent and received by your phone using your mobile services provider.

Important: You might have additional costs when you use the internet on your phone, especially if you are outside the area covered by your data plan. Check with your mobile services provider for more information.

Note: TomTom services are not available in all countries or regions, and not all services are available in all countries or regions. For more information on available services in each region, go to tomtom.com/services.

Personal Area Networks

Smartphone-connected devices only

Your phone shares its internet connection by using the phone's Bluetooth® and Personal Area Network (PAN) functions.

Depending on your phone's Operating System, this network, or PAN, might be called one of the following names:

 Personal Hotspot  Tethering or Bluetooth Tethering  Tether or Bluetooth Tether

The PAN function is probably already in your phone's Operating System, or you can download an app to create a PAN.

Note: Some mobile service providers don't allow their users to use a PAN. If your phone doesn't have the PAN function, you should contact your service provider for more information.

Please check the user guide for your phone if you are having trouble finding the settings. For more help, go to tomtom.com/connect.

Connect to TomTom services using your smartphone

To connect your VIA to your phone, do the following:

1. Select TomTom Services in the Main Menu.

2. Select Activate.

Tip: If you have already connected your device to a phone, select Network status.

Bluetooth not connected.

Bluetooth connecting. Your device is trying to automatically connect to your phone.

Bluetooth connected. Your device is connected to your phone.

3. If you are prompted, select Yes to agree to send information to TomTom. Note: You cannot use TomTom services unless you agree to send information to TomTom.

4. Follow the instructions on your navigation device about switching on a Personal Area Network on your smartphone.

5. Switch on Bluetooth on your phone, and make sure your phone is discoverable.

6. Switch on Personal Area Network (PAN) on your phone.

7. Select the next screen arrow on your navigation device. Your device searches for your phone.

Tip: If your device cannot find your phone, make sure your phone is still 'discoverable' or 'visible' for other Bluetooth devices. Select Search for Phones from the pop-up menu to search for your phone again.

8. Select your phone from the list on your navigation device. Your navigation device connects to TomTom services using your phone's internet connection.

9. Create a new TomTom account or log in to your existing TomTom account. Tip: If you already own a TomTom navigation device, we recommend that you open a new

TomTom account for your VIA using a different email address.

TomTom services are now active.

Reconnecting your smartphone

You do not need to do anything to reconnect your VIA to your phone. Your VIA will remember your phone and will find it automatically when you have Personal Area

Network (PAN) and Bluetooth switched on and you are in range of your navigation device. The Bluetooth symbol at the top of the Main Menu screen shows the status of the Bluetooth

connection:

If you want to connect using another phone, you must turn on Personal Area Network (PAN) and Bluetooth on that phone, then let your device search for the phone.

Connect to TomTom services using a different smartphone

1. Follow the instructions on your device about switching on a Personal Area Network on your phone.

2. Switch on Bluetooth on your phone.

3. Select Bluetooth Connections in the Settings Menu.

4. Select Network.

5. Select the pop-up menu button then select Search.

Your navigation device searches for your phone. Tip: If your device cannot find your phone, make sure your phone is still 'discoverable' or 'visible'

for other Bluetooth devices.

6. Select your smartphone from the list of phones on your device. Your navigation device connects to TomTom services using your phone's internet connection.

7. Login to your existing TomTom account.

TomTom services are now active.

Deleting phones

1. Select Bluetooth Connections in the Settings Menu.

2. Select Network.

3. Select the pop-up menu button then select Delete.

4. Select the phone that you want to delete.

5. Select Delete. Your phone is deleted.

Tip: If you delete all your connected phones, you will no longer be able to use TomTom services.

Unable to get a connection

To check your connection status to the internet, select Bluetooth Settings in the Settings Menu. If your network connection status is shown as Connecting or Not connected, select Network and follow the instructions.

If your VIA cannot connect to your phone, or you have no internet connection, also check the following:

 Your phone is shown on your VIA.  Your phone's Bluetooth is switched on.  Your phone's Personal Area Network (PAN), which is also known as Personal Hotspot, Tethering,

or Bluetooth Tethering, is switched on.

 Your data plan with your mobile services provider is active, and you can access the internet on

your phone.

The map view

What's on the screen

The map view is shown when you have no planned route. Your actual location is shown as soon as your VIA has found your GPS location.

You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.

Important: Everything on the map is interactive including the route and the map symbols - try selecting something and see what it does!

Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the item to open the menu. To select a location on the map, select and hold the location until the pop-up menu opens.

The map shows your current location and many other locations such as your My Places locations. If you have not planned a route the map is zoomed out to show the area around your location. If you have planned a route, your complete route is shown on the map. You can add stops to your

route directly from the map. When you start to drive, the guidance view is shown.

1. Back button. This button returns the map to an overview of your whole route or, if no route is planned, moves the map to put your current location at the centre.

2. Switch view button. Select the switch view button to change between the map view and the guidance view. When in map view, if you are driving, the small arrow rotates to indicate your direction of travel relative to north, with north being up.

3. Zoom buttons. Select the zoom buttons to zoom in and out.

4. Current location. This symbol shows your current location. Select it to add it to My Places or search near your current location.

Note: If your VIA cannot find your location the symbol appears grey. Note: You cannot change the current location symbol.

5. Selected location. Press and hold to select a location on the map. Select the pop-up menu button to show options for the location, or select the Drive/Ride button to plan a route to the location.

6. Main Menu button. Select the button to open the Main Menu.

7. Map symbols. Symbols are used on the map to show your destination and your saved places:

 Your destination.

 Your home location. You can set your home location in My Places.

 Your work location. You can set your work location in My Places.

 A stop on your route.

 A location saved in My Places.

 A marked location.

 When a search for POIs near destination is done and the results are shown on the

map, less important POIs are shown as black pins with white crosses.

 Symbols to show your community POI locations.

Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions you can take.

8. Traffic information. Select the traffic incident to display information about the traffic delay. Note: Traffic information is only available if your TomTom VIA has TomTom Traffic.

9. Your route, if you have planned a route. Select the route to clear it, change the route type, add a stop or save changes to your route.

1. Speed cameras or danger zones on your route. Select the speed camera or danger zone symbol to display more information.

2. Route bar. The route bar is shown when you have planned a route.

The guidance view

The guidance view is used to guide you along the route to your destination. The guidance view is shown when you start driving. You see your current location and details along your route, including 3D buildings in some cities.

Note: 3D buildings in guidance view are not available on all devices.

The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of travel, change the 2D and 3D default settings.

Tip: When you have planned a route and the 3D guidance view is shown, select the switch view button to change to the map view and use the interactive features.

When your VIA starts after sleeping and you have a route planned, you are shown the guidance view with your current location.

1. Switch view button. Select the switch view button to change between the map view and the guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate your direction of travel relative to north, with north being up.

2. Zoom buttons. Select the zoom buttons to zoom in and out. Tip: On some devices you can also pinch to zoom in and out.

3. Instruction panel. This panel shows the following information:

 The direction of your next turn.  The distance to your next turn.  The name of the next road on your route.  Lane guidance at some junctions.

Note: Select the instruction panel to see a list of turn-by-turn text instructions for your planned

The arrival information panel shows the following information:

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the

arrival information panel. The estimated time of arrival is the local time

at your destination.

 The estimated time that you will arrive at your destination.  The length of time to drive to the destination from your current location.  A parking button is shown near the destination flag when parking is

available near your destination.

If you have stops on your route, select this panel to change between information about the next stop and your final destination.

You can choose the information you see on the arrival information panel. Traffic status - if your VIA isn't receiving any traffic information, a symbol

showing traffic with a cross appears underneath the arrival information panel.

The bar uses symbols to show the following information:

 A faster route, if there is traffic on your route.  The stops on your route.

Tip: To quickly remove a stop, select it in the route bar and use the pop-up menu.

route.

4. Route symbols. Symbols are used on your route to show your starting location, your stops, and your destination.

5. Main Menu button. Select the button to show the Main Menu.

6. Speed panel. This panel shows the following information:

 The speed limit at your location.  Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed

panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel turns orange.

 The name of the street you are driving on.  The speed camera or risk zone report button.

7. Current location. This symbol shows your current location. Select the symbol or the speed panel to open the quick menu.

Note: If your VIA cannot find your location the symbol appears grey. Note: You cannot change the current location symbol.

8. Route bar. The route bar is shown when you have planned a route. Important: To see a wider route bar showing additional route information, change the setting for

Route Information.

The route bar

The route bar is shown when you have planned a route. It has an arrival information panel at the top, and a bar with symbols underneath.

Tip: You can also choose to see a wider route bar showing additional route information (not available on all devices or apps).

Note: The distance ahead shown by the route bar depends on the overall length of your route.

 Petrol stations that are directly on your route.  TomTom Traffic incidents.  TomTom Speed Cameras and Danger Zones.  Rest stops directly on your route.

You can choose the information you see on your route. The symbols are in the order that they occur on your route. For traffic

incidents, the symbol for each incident alternates between showing the type of incident and the delay in minutes. Select a symbol to see more information about a stop, an incident or a speed camera. If a symbol is shown on top of another symbol, selecting the symbols zooms in on the route bar to show each symbol separately. You can then select a symbol.

The total time delay due to traffic jams, weather, and other incidents on your route, including information provided from historical road usage, is shown above the symbols.

For a complete list of incident types, see Traffic incidents. The bottom of the route bar represents your current location and shows

the distance to the next incident on your route. In addition, you can choose to see the current time if you switch the setting on.

Note: To make the route bar more readable some incidents may not be shown. These incidents will always be of minor importance and only cause short delays.

The route bar also shows status messages, for example Finding fastest route or Playing route

preview.

Distances and the route bar

The distance ahead shown on the route bar depends on the length of your route, or the distance remaining on your route.

 For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.

The destination icon is not shown. Tip: You can scroll the route bar to see your whole route (not available on iOS).

 For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is

shown. The destination icon is shown fixed at the top of the route bar.

 For remaining distances of less than 10 km (6 miles) the complete distance is shown. The

destination icon moves down towards the chevron symbol as you get nearer to your destination.

The top half of the route bar shows twice the distance of the bottom half, as shown in the following examples:

 A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16 km

(9 miles) at the bottom.

 A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3 km

(2 miles) at the bottom.

The route bar is constantly updated as you drive.

The quick menu

To open the quick menu, select the current location symbol or the speed panel in the guidance view. You can then do any of the following:

 Mark a location  Report a new speed camera  Change a speed limit

 Avoid a blocked road

Select this button to search for an address, a place or a Point of Interest, then plan a route to that location.

Drive Home

Select this button to drive to your home location. If this button is not included in your Main Menu, go to My Places to set up your home location.

Drive to Work

Select this button to drive to your work location. If this button is not included in your Main Menu, go to My Places to set up your work location.

Recent Destination

Select this button to open the list of your recent destinations. Select a recent destination to plan a route to that destination.

Current Route /

Current Track

Select this button to clear or change your planned route or track.

 See your current location or your latitude/longitude if not on a named road.

Navigation buttons

On the map view or guidance view, select the Main Menu button to open the Main Menu. The following navigation buttons are available in the Main Menu screen, in addition to other buttons

and symbols:

Note: Not all features are supported on all devices.

Report Speed

Camera

Select this button to report a speed camera.

Phone

Select this button to make hands-free calls using your VIA.

My Places

Select this button to show your saved places.

My Routes

Select this button to show your saved routes.

Parking

Select this button to find car parks.

Petrol Station

Select this button to find petrol stations.

Voice Control

Select this button to start voice control.

Tip: You can also say the wake-up phrase to start voice control.

TomTom Services

Select this button to see the status of your connection to the internet.

Start Recording

Select this button to start or stop recording a track.

Select this button to open the Settings Menu.

Select this button to open the Help Menu. The Help Menu contains help about using your VIA, together with other information about your device, for example, map version, device serial number and legal information.

Select this button to reorder the buttons in the Main Menu.

Select this button to return to the previous screen.

Select this button to return to the map view or guidance view.

This symbol shows the status of the Bluetooth connection when you use a smartphone to connect to TomTom services.

This symbol shows the power level of the battery in your VIA.

This symbol shows that your VIA is connected to TomTom services.

Main Menu smaller buttons and symbols

On the map view or guidance view, select the Main Menu button to open the Main Menu. The following buttons and symbols are available in the Main Menu screen, in addition to the navigation

button:

This symbol shows that your VIA is not connected to TomTom services.

This symbol shows that your VIA is connected to MyDrive.

This symbol shows that your VIA is not connected to MyDrive.

This button shows that you will hear voice instructions. Select the button to switch off voice instructions. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warning sounds.

Tip: You can select the types of instructions you want to hear. Select

Voices in the Settings Menu and select the instructions you want to hear.

This button shows that you will not hear voice instructions. Select this button to switch on voice instructions.

This button shows that the display is using day colours. Select the button to reduce the brightness of the screen and display the map in darker colours.

When driving at night or when driving through a dark tunnel, it is easier to view the screen and less distracting for the driver if the brightness of the screen is dimmed.

Tip: Your device automatically switches between day and night colours depending on the time of day. To switch off this feature, select Appearance, then Display in the Settings menu and switch off Switch to night colours when dark.

This button shows that the display is using night colours. Select the button to increase the brightness of the screen and display the map in brighter colours.

Select this button to refresh your screen.

Volume control

On the map or guidance view, select the Main Menu button to open the Main Menu. Select and slide the volume control to change the volume of voice instructions and warnings. If the

voice instructions are switched off, the volume control will still change the volume of the warnings.

Using gestures

Double tap

Touch one finger on the screen twice in rapid succession. Example of when to use this: Zooming in on the map.

Drag

Put one finger on the screen and move it across the screen. Example of when to use this: Scrolling around in the map.

Flick

Flick the tip of a single finger across the screen. Example of when to use this: Scrolling a big distance on the map.

Tip: Flick isn't available on all devices.

Press and hold

Put one finger on the screen for more than 0.5 second. Example of when to use this: Opening the pop-up menu for a place on the

map.

Pinch to zoom

Touch the screen with your thumb and a finger. Move them apart to zoom in or move them together to zoom out.

Example of when to use this: Zooming in and out on the map.

Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't available, use the zoom buttons to zoom in and out.

Tap or select

Tap a single finger on the screen. Example of when to use this: Selecting an item in the Main Menu.

You use gestures to control your VIA. In this User Manual, you learn how to use gestures to control your VIA. Below is an explanation of

each gesture.

Changing the text and button size

You can change the size of the text and the buttons you see on the screen, for example to make the text easier to read and the buttons easier to use.

Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.

To change the size of the text and the buttons, select the Settings button in the Main Menu, then select Appearance, then select Size of text and buttons. Your device must restart to apply the change.

Reordering the Main Menu buttons

To reorder the buttons in the Main Menu to suit your preference, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Press and hold the button you want to move for two seconds. Tip: Alternatively, select the Edit button in the Main Menu.

The menu button is shown with left and right arrows.

3. Press the left or right arrow on the menu button to move the button to a new position in the menu.

4. Select and move other buttons to the order you want.

5. Select Done.

About TomTom Traffic

Traffic

TomTom Traffic is a TomTom service providing real-time traffic information. In combination with historical road usage data, TomTom Traffic helps you plan the optimum route to

your destination taking into account the current local traffic conditions and the weather. Your TomTom VIA regularly receives information about the changing traffic conditions. If traffic jams,

heavy rain, snow or other incidents are found on your current route, your VIA will offer to replan your route to try and avoid any delays.

Important: When you approach a faster alternative route, you get a warning in the route bar and you can see the alternative route in both the guidance view and the map view. To accept a faster route, just steer towards the alternative route as you approach it and your device will select it.

To get TomTom services on your VIA, you must be connected to TomTom services and logged in to a

TomTom account.

Note: TomTom services are not available on all devices. Note: Some TomTom services might not be available in your current location.

About RDS-TMC

The Traffic Message Channel (TMC), also known as RDS-TMC, transmits traffic information as a radio signal and is available free of charge in many countries.

TMC is not a TomTom service, but is available when using the TomTom RDS-TMC Traffic Receiver.

Note: TMC is not available in all countries. To check the availability of TMC services in your country, go to tomtom.com/5826.

TomTom is not responsible for the availability or quality of traffic information provided by TMC.

The route bar

The route bar is shown when you have planned a route. It has an arrival information panel at the top, and a bar with symbols underneath.

Tip: You can also choose to see a wider route bar showing additional route information (not available on all devices or apps).

Note: The distance ahead shown by the route bar depends on the overall length of your route.