TomTom 4FC64, 4FC54A, 4FC43 User Manual
TomTom START
User Manual
17.1
Contents
Welcome to navigation with TomTom 6
What's new 7
New in this release .............................................................................................................................. 7
Video workshops ................................................................................................................................. 7
Get going 9
Installing in your car ............................................................................................................................ 9
Positioning the device ......................................................................................................................... 9
Switching on and off ............................................................................................................................ 9
Setting up ..........................................................................................................................................10
GPS reception ...................................................................................................................................10
Sending information to TomTom .......................................................................................................10
Memory card slot ...............................................................................................................................11
Device not starting .............................................................................................................................11
Charging your device ........................................................................................................................11
Caring for your START ......................................................................................................................11
What's on the screen 12
The map view ....................................................................................................................................12
The guidance view ............................................................................................................................14
The route bar .....................................................................................................................................15
Distances and the route bar .........................................................................................................16
The quick menu .................................................................................................................................16
Navigation buttons .............................................................................................................................16
Main Menu smaller buttons and symbols ..........................................................................................18
Volume control...................................................................................................................................19
Using gestures...................................................................................................................................19
Changing the text and button size .....................................................................................................20
Reordering the Main Menu buttons ...................................................................................................20
Syncing using TomTom MyDrive 22
About TomTom MyDrive ...................................................................................................................22
Logging in to your TomTom account .................................................................................................22
Setting a destination using MyDrive ..................................................................................................22
Planning a route with stops using MyDrive .......................................................................................23
Showing a planned destination in My Drive ......................................................................................23
Clearing a MyDrive destination .........................................................................................................23
Deleting a MyDrive destination from My Places ................................................................................24
Finding and syncing locations using MyDrive ...................................................................................24
Syncing My Places locations with MyDrive .......................................................................................24
Importing a community POI list - MyDrive - NOT CONNECTED ......................................................24
Deleting a community POI list ...........................................................................................................25
Importing a track GPX file .................................................................................................................25
Deleting a track GPX file ...................................................................................................................25
Saving and restoring your personal navigation information ..............................................................26
Quick search 27
Choosing which search to use ..........................................................................................................27
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Using quick search ............................................................................................................................28
About search ................................................................................................................................28
Entering search terms ..................................................................................................................28
Working with search results .........................................................................................................30
About postcodes ...........................................................................................................................31
About mapcodes ..........................................................................................................................32
List of POI type icons ...................................................................................................................32
Planning a route using quick search .................................................................................................36
Using destination prediction .........................................................................................................36
Planning a route to an address ....................................................................................................36
Planning a route to a city centre ...................................................................................................38
Planning a route to a POI .............................................................................................................40
Planning a route to a POI using online search .............................................................................42
Planning a route using the map ...................................................................................................44
Planning a route using My Places ................................................................................................45
Planning a route using coordinates ..............................................................................................46
Planning a route using a mapcode ...............................................................................................48
Planning a route in advance .........................................................................................................48
Finding a car park .........................................................................................................................50
Finding a petrol station .................................................................................................................52
Step by step search 54
Choosing which search to use ..........................................................................................................54
Using step by step search .................................................................................................................54
About search ................................................................................................................................54
Entering search terms ..................................................................................................................55
Working with search results .........................................................................................................56
About postcodes ...........................................................................................................................57
List of POI type icons ...................................................................................................................57
Planning a route using step by step search ......................................................................................61
Using destination prediction .........................................................................................................61
Planning a route to an address ....................................................................................................62
Planning a route to a POI .............................................................................................................63
Planning a route to a city centre ...................................................................................................65
Planning a route to a POI using online search .............................................................................66
Planning a route using the map ...................................................................................................68
Planning a route using My Places ................................................................................................69
Planning a route using coordinates using step by step search ....................................................70
Planning a route in advance .........................................................................................................71
Finding a car park .........................................................................................................................73
Finding a petrol station .................................................................................................................75
Changing your route 77
The Current Route menu ...................................................................................................................77
Avoiding a blocked road ....................................................................................................................79
Avoiding part of a route .....................................................................................................................80
Finding an alternative route ...............................................................................................................80
Types of route....................................................................................................................................81
Avoiding features on a route .............................................................................................................81
Avoiding an incident or route feature using the route bar .................................................................82
Adding a stop to your route from the current route menu .................................................................82
Adding a stop to your route using the map .......................................................................................83
Deleting a stop from your route .........................................................................................................83
Skipping the next stop on your route .................................................................................................83
Reordering stops on a route ..............................................................................................................83
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My Routes 84
About My Routes ...............................................................................................................................84
About GPX and ITN files ...................................................................................................................84
Saving a route ...................................................................................................................................85
Navigating using a saved route .........................................................................................................86
Navigating to a stop on a saved route ...............................................................................................86
Adding a stop to a saved route using the map ..................................................................................88
Recording a track ..............................................................................................................................89
Navigating using a track ....................................................................................................................89
Deleting a route or a track from My Routes ......................................................................................90
Exporting tracks to a memory card....................................................................................................90
Importing routes and tracks from a memory card .............................................................................91
Map Share 92
About Map Share ..............................................................................................................................92
Creating a map change report ...........................................................................................................92
Creating a map change report from a marked location .....................................................................93
Types of map change ........................................................................................................................94
Traffic 96
About RDS-TMC................................................................................................................................96
Looking at traffic on the map .............................................................................................................96
Looking at traffic on your route ..........................................................................................................97
Traffic incidents .................................................................................................................................97
Approaching a traffic jam warning .....................................................................................................98
Avoiding a traffic jam on your route ...................................................................................................99
Selecting a faster route .....................................................................................................................99
Advanced Lane Guidance ...............................................................................................................100
Time-dependent speed limits ..........................................................................................................100
Speed Cameras 102
About speed cameras .....................................................................................................................102
Crossing into another area or country .............................................................................................102
Speed camera warnings ..................................................................................................................102
Changing the way you are warned ..................................................................................................103
Updating locations for cameras and hazards ..................................................................................104
Danger Zones 105
About danger zones ........................................................................................................................105
Crossing into another area or country .............................................................................................105
Danger zone warnings ....................................................................................................................105
Changing the way you are warned ..................................................................................................106
Updating locations for danger zones ...............................................................................................106
My Places 107
About My Places..............................................................................................................................107
Setting your home or work location .................................................................................................107
Changing your home location ..........................................................................................................108
Adding a location from My Places ...................................................................................................109
Add a location to My Places from the map ......................................................................................109
Adding a location to My Places using search ..................................................................................109
Adding a location to My Places by marking ....................................................................................110
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Deleting a recent destination from My Places .................................................................................110
Deleting a location from My Places .................................................................................................110
Using community POI lists ..............................................................................................................110
Settings 112
Appearance .....................................................................................................................................112
Display ........................................................................................................................................112
Route Bar ...................................................................................................................................113
Guidance view ............................................................................................................................114
Automatic Zoom .........................................................................................................................114
Motorway exit previews ..............................................................................................................115
Voices ..............................................................................................................................................115
Maps ................................................................................................................................................116
Route Planning ................................................................................................................................116
Sounds and Warnings .....................................................................................................................117
Language and Units ........................................................................................................................118
System .............................................................................................................................................118
Help .................................................................................................................................................119
Getting Help 121
Help .................................................................................................................................................121
Product certification 122
Finding product certification information on your device .................................................................122
Updating using MyDrive Connect 123
About MyDrive Connect ..................................................................................................................123
TomTom account.............................................................................................................................123
Setting up MyDrive Connect ............................................................................................................123
Addendum 125
Copyright notices 130
5
This User Manual explains all you need to know about your new TomTom START navigation device.
Welcome to navigation with TomTom
To learn about getting started with your device and installing it in your vehicle, we recommend that you
read the Get going chapter.
After that, you will probably want to learn about Quick Search and you can read all about that in the
Using Quick Search chapter.
For information about what you see on the device itself, go to What's on the screen.
To plan your first route, go to Planning a route.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your product
model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new navigation device!
6
New in this release
UK English:
https://www.youtube.com/watch?v=PIs5tGFhQIA
French (France):
https://www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
https://www.youtube.com/watch?v=HkZqdD5MkHI
German:
https://www.youtube.com/watch?v=Skg6PWMbRxI
Italian:
https://www.youtube.com/watch?v=AybGRzpgu1s
What's new
Version 17.1
Advanced Lane Guidance in a split screen
As you approach motorway exits and junctions you can now view map guidance and lane guidance
side-by-side in a split screen.
To learn more go to Advanced Lane Guidance in this User Manual.
Quick search and Step by step search
You can now choose between two different ways of searching for an address or a POI.
To learn more go to Choosing which search to use in this User Manual.
Read aloud traffic messages
Your device now reads aloud traffic messages about traffic events on your route.
To learn more go to Sounds and Warnings in Settings in this User Manual.
Using community POI lists
You can now show your imported community POI lists permanently on the map.
To learn more go to Using community POI lists in this User Manual.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
Video workshops
You can find many videos on our YouTube channel to help you learn about your new TomTom START
and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out more!
Tip: Look on the TomTom YouTube Channel for videos in your own language.
Here are links to some videos that you might find interesting:
TomTom GO - playlist of English videos
https://www.youtube.com/playlist?list=PLSoQAVympWk79NpmQgjFgigup-UgowFxE
Using MyDrive
7
TomTom Sports products
https://www.youtube.com/playlist?list=PLSoQAVympWk4DPx3_yMxwHP7cqa17iW6H
8
Installing in your car
Get going
Use the supplied mount to install your TomTom START in your vehicle. Read the instructions about
positioning your device before you install your START.
To install your START, do the following:
1. Connect the supplied USB cable to the mount. If the mount is integrated into your START, connect
the USB cable to the device.
Note: Use ONLY the USB cable supplied with your START. Other USB cables may not work.
2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.
3. Choose the best smooth location, on your windscreen or side window, to mount your TomTom
START.
Tip: If the mount is integrated into your START, you can easily change the rotation of your
device. Push the button on the back of the device to release the mount, then slide the mount out.
Insert it back into the other side of the device.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your mount is not integrated into your START, place your START in the mount, making sure that
it clicks into place.
Dashboard adhesive disks are available as part of a range of accessories for your START. For more
information, go to tomtom.com/accessories.
Positioning the device
Be careful where you install your START. The START shouldn't block or interfere with any of the
following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your START easily without leaning or stretching. In a car, you can attach
your START to the windscreen or side window or you can use a Dashboard Mount Disk to attach the
mount to your dashboard.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
9
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom START, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom START, it may need a few minutes to determine your position. In
future, your position will be found much faster.
To ensure good satellite reception, use your START outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your START find
your position faster. QuickGPSfix information is sent to Always Connected devices in real time and to
Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSfix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your START, your START asks for permission to
collect some information about your use of the navigation device. The information is stored on your
START until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information & privacy.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our services.
This is because services need to send the location of your device to TomTom in order to receive the
traffic information related to where you are. The end date of your subscription remains the same,
even if you do not send this information to us.
You can find current and more detailed information at tomtom.com/privacy.
10
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your START is up-to-date, you can use a memory card as extra storage space to add extra
maps or to store routes and tracks to your device. Maps can be purchased from tomtom.com.
Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.
Device not starting
In rare cases, your START may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your START to the car charger.
It can take 3 - 5 hours to fully charge the battery depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your START begins to restart.
Charging your device
The battery in your TomTom START charges when you connect it to your TomTom vehicle charger, to
your computer or to a USB Home Charger.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your START goes into
sleep mode.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally
dims when you connect your device to your computer. The screen also dims if you use a non-TomTom
charger that does not provide enough power when charging.
Note: Use ONLY the USB cable supplied with your START. Other USB cables may not work.
Caring for your START
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
11
The map view
What's on the screen
The map view is shown when you have no planned route. Your actual location is shown as soon as
your START has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the item
to open the menu. To select a location on the map, select and hold the location until the pop-up
menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
12
1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your START cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu button
to show options for the location, or select the Drive/Ride button to plan a route to the location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
A marked location.
When a search for POIs near destination is done and the results are shown on the
map, less important POIs are shown as black pins with white crosses.
Symbols to show your community POI locations.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions
you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom START has RDS-TMC Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add a
stop or save changes to your route.
1. Speed cameras or danger zones on your route. Select the speed camera or danger zone symbol
to display more information.
2. Route bar. The route bar is shown when you have planned a route.
13
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including 3D
buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your START starts after sleeping and you have a route planned, you are shown the guidance
view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
14
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your planned
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the local
time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Petrol stations that are directly on your route.
RDS-TMC Traffic.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
your destination.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
The speed camera or risk zone report button.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel to
open the quick menu.
Note: If your START cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
8. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the top,
and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route ba depends on the overall length of your route.
15
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams and other incidents on your route,
including information provided by IQ Routes, is shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route.
Note: To make the route bar more readable some incidents may not be shown. These incidents will
always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route (not available on iOS).
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16 km
(9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3 km
(2 miles) at the bottom.
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance view.
You can then do any of the following:
Mark a location
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
16
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Drive Home
Select this button to drive to your home location. If this button is not
included in your main menu, go to My Places to set up you home location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your main menu, go to My Places to set up you work location.
Recent destination
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Current route
Select this button to clear or change your planned route.
My Places
Select this button to show your saved places.
My Routes
Select this button to show your saved routes.
17
Parking
Select this button to find car parks.
Petrol Station
Select this button to find petrol stations.
Traffic & Speed
Cameras
Select this button to use traffic with your RDS-TMC receiver.
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains
information about your START, for example, map version, device serial
number and legal information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the power level of the battery in your device.
Main Menu smaller buttons and symbols
On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the navigation buttons:
18
This symbol shows that your START is connected to your TomTom account.
This symbol shows that your START is not connected to your TomTom
account.
This button shows that you will hear voice instructions. Select this button to
switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information and
warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to hear.
This button shows that you will not hear voice instructions. Select this button
to switch on voice instructions.
This button shows that the display is using day colours. Select the button to
reduce the brightness of the screen and display the map in darker colours.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select Appearance in the Settings menu and switch off Switch to night colours when
dark.
This button shows that the display is using night colours. Select the button
to increase the brightness of the screen and display the map in brighter
colours.
Select this button to refresh your screen.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the
voice instructions are switched off, the volume control will still change the volume of the warnings.
Using gestures
You use gestures to control your START.
In this User Manual, you learn how to use gestures to control your START. Below is an explanation of
each gesture.
19
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on the
map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom in
or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make the
text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button in the Main Menu.
The menu button is shown with left and right arrows.
3. Press the left or right arrow on the menu button to move the button to a new position in the menu.
4. Select and move other buttons to the order you want.
5. Select Done.
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About TomTom MyDrive
Syncing using TomTom MyDrive
TomTom MyDrive is the easy way to import community POI files on your TomTom START.
Logging in to your TomTom account
You must log in to MyDrive to sync to your TomTom account. When you log in to your TomTom
account from your navigation device or when using a web browser, syncing with your account
happens automatically.
Logging in to MyDrive on your START
1. Connect your START to your computer using MyDrive Connect.
2. In the Main Menu on your device, select TomTom Services.
3. Select MyDrive.
4. Enter the email address and password you use for your TomTom account.
5. Select Log In.
Your START connects to your TomTom account.
6. Return to the map view.
Your START automatically saves your personal navigation information to your TomTom account.
Logging in to MyDrive using a web browser
Log in using your TomTom account email address and password. When you are logged in, you can
see your personal navigation information from your navigation devices, and you can select destinations and create Places to sync with your navigation devices.
Setting a destination using MyDrive
When you are logged in to MyDrive using a web browser, you can select your destination on the map
and send it to your navigation device. When your navigation device is logged in to your TomTom
account, your device syncs with MyDrive and receives the destination.
1. Connect your START to your computer using MyDrive Connect.
2. In a web browser, log in to your TomTom account.
3. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You can
also select a destination from Recent Destinations in the Main Menu or your My Places list.
4. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
5. Log in to MyDrive on your START.
Your START syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in
My Places.
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Planning a route with stops using MyDrive
When you are logged in to MyDrive using a web browser, you can create a route with stops and send
it to your navigation device. When your navigation device is logged in to your TomTom account, your
device syncs with MyDrive and receives the destination.
Creating a route with stops
1. Connect your START to your computer using MyDrive Connect.
2. In a web browser, log in to your TomTom account.
3. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination on the
map. You can also select a destination from Recent Destinations in the Main Menu or your My
Places list.
4. On the map, select a stop in the same way as you selected your destination, then select Add
Stop.
The stop is added to your route.
Your route is selected and the pop-up menu shows Send Route to device.
5. Add more stops to your route if you want to.
6. In the pop-up menu, select Send Route to device.
The destination and the stops are sent to your TomTom account.
7. Log in to MyDrive on your START.
Your START syncs with your TomTom account and receives the new MyDrive destination and the
stops.
The message You have received a new route is shown. A route is automatically planned to the
MyDrive destination and the stops.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
Tip: You can save the route with stops in My Routes.
Reordering the stops on a route
1. In Plan a Route in the My Drive Main Menu, put your mouse cursor over a stop or the destination.
2. Move your cursor left until it changes into a hand symbol.
3. Click and drag each stop or the destination to the order you want to drive them.
Each time move a stop or destination, your route is recalculated with the stops in the changed
order.
The last stop on the list becomes your destination.
Showing a planned destination in My Drive
When you plan a route on your START, the destination is synced with your TomTom account. You can
see the destination when you are logged in to MyDrive in a web browser.
Clearing a MyDrive destination
1. Connect your START to your computer using MyDrive Connect.
2. On your device, select Current Route in the Main Menu to open the Current Route Menu.
3. Select Clear Route to clear the currently planned route.
Your device returns to the map view. Your route has been cleared from your START and your
TomTom account.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in
My Places.
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Deleting a MyDrive destination from My Places
1. Connect your START to your computer using MyDrive Connect.
2. In the Main Menu of your device, select Recent Destinations.
Tip: Alternatively select My Places, followed by Recent Destinations.
3. Select Edit List.
4. Select the locations you want to delete.
5. Select Delete.
Finding and syncing locations using MyDrive
When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with
your START My Places locations.
1. Connect your START to your computer using MyDrive Connect.
2. In a web browser, log in to your TomTom account.
3. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You can
also select a destination from your My Places list.
4. Click on the location, then open the pop-up menu and select Add to My Places.
The location is shown in the Favourites list in the MyDrive My Places menu.
5. Log in to MyDrive on your START.
Your START syncs with your TomTom account and receives the new Favourites location. The
location is stored in My Places.
Syncing My Places locations with MyDrive
When you are logged in to MyDrive on your START, the locations you have added to My Places are
automatically synced with your TomTom account. You can see your My Places locations and the POI
place lists when you are logged in to MyDrive in a web browser.
Importing a community POI list - MyDrive - NOT CONNECTED
You can find collections of community POIs on the Internet and upload them to My Places using
MyDrive in a web browser. A POI collection might contain, for example, campsites or restaurants for
the area you are travelling in, and provides an easy way to select a location without the need to search
for the location each time.
Your START uses .OV2 files for POI collections.
To upload an .OV2 file to your START, do the following:
1. Connect your START to your computer using MyDrive Connect.
2. In MyDrive, select Import POI File and browse to your .OV2 file.
Tip: The name of the places list in My Places will be the same as the name of the .OV2 file. Edit
the name of the file so that you can easily recognise it in My Places.
3. Upload the POI list to your START.
Your new POI list is shown in the Places list.
4. In My Places, select your new POI list.
Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs on
the map.
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Deleting a community POI list
You can only delete an uploaded POI list when your START is connected to your computer using
MyDrive Connect.
To delete a POI list, do the following:
1. Connect your START to your computer using MyDrive Connect.
2. In MyDrive, select the POI file you want to delete, then select Delete.
The POI list is removed from your My Places list.
Importing a track GPX file
GPX files (GPS exchange format)
GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file
might contain, for example, a tourist route or a preferred fixed route. You can find collections of .GPX
files on the Internet and upload them to My Routes using MyDrive in a web browser. GPX files
become tracks after import.
Tracks have a beginning and an end but no stops, and there's a fixed map-dependent route between
these points. Your device follows this fixed route as closely as possible. You can edit tracks using
tools such as Tyre Pro.
Using GPX files
You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks are
saved in the My Routes menu. Your device will navigate along the GPX track exactly and will not offer
to replan your route, even if a faster route is available.
Importing a track GPX file
Note: Your START needs at least 400 MB free space before it can import .OV2 and .GPX files. If
you see the message You need more space, make space available by deleting unwanted .OV2 or
.GPX files using MyDrive, or deleting device content, for example delete a map you don't use.
To import a .GPX file using MyDrive, do the following:
1. Connect your START to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select Import a GPX File and browse to your .GPX track file.
Tip: The name of the track file in My Routes will be the same as the name of the .GPX file. Edit
the name of the file so that you can easily recognise it in My Routes.
Your new track is shown in the My Routes list.
4. Wait for the track file to upload to your START.
5. Open My Routes.
Your imported track is shown in your My Routes list.
Deleting a track GPX file
You can only delete an uploaded track GPX file when your START is connected to your computer
using MyDrive Connect.
To delete a POI list, do the following:
1. Connect your START to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select the track file you want to delete, then select Delete.
The track is removed from your My Routes list.
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Saving and restoring your personal navigation information
When you are logged in to MyDrive on your START, and your START is connected to your computer,
your personal navigation information is continuously and automatically saved to your TomTom
account.
If you reset your START, or log in to MyDrive on a different device, your saved personal navigation
information is restored to your START or the different device.
The following personal navigation information is saved to your TomTom account:
MyDrive destinations.
All saved locations in My Places.
All imported POI place lists.
All imported tracks.
Tip: MyDrive also syncs your locations in My Places with your TomTom account. You can see your
My Places locations and the POI place lists you have imported in MyDrive on a web browser or on
the MyDrive app.
Make sure that there is at least 400 MB of free space on your device before syncing your device with
MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check the
amount of available space by going to About in the Help menu on your device.
Note: Syncing a lot of information to your device may take some time.
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Choosing which search to use
Quick search
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the house
number. For a POI, enter where you want to search, then the type of POI you want to search for.
Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.
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Using quick search
About search
QUICK SEARCH ONLY
You can use the search feature to find a wide range of places and then navigate to them. You can
search for the following:
A specific address, for example, type in 123 Oxford Street, London.
A partial address, for example, type in Oxford st Lon.
A type of place, for example, type in petrol station or restaurant.
A place by name, for example, type in Starbucks.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode,
then leave a space and then type in the house number. For example, 1017CT 35. For other
countries, postcodes are area-based and will give you a list of matching cities, towns and streets
in your search results.
A city to navigate to a city centre, for example, type in London.
A POI (Point of Interest) near your current location, for example, type in restaurant near me.
A mapcode, for example, type in WH6SL.TR10
Latitude and longitude coordinates, for example, type in:
N 51°30′31″ W 0°08′34″.
Entering search terms
QUICK SEARCH ONLY
Select Search in the Main Menu to start searching for addresses and POIs. The search screen opens
showing the keyboard and the following buttons:
1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
Enter your search term here. As you type, matching addresses and POIs are shown.
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Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
Whole map
Select this option to search the whole of your current map with no limit
to the search radius. Your current location is the centre of the search.
The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
search centre. The results are ranked by distance.
In town or city
Select this option to use a town or city as the centre for your search.
You need to enter the town or city name using the keyboard. When you
have selected the town or city from the results list, you can search for
an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, petrol
stations. When prompted, enter the type of location and then select it in
the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use your
destination as the centre for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Type of search button.
You can search the whole of the current map, or a specific area such as a town or city, or near
your destination. Select this button to change the type of search to any of the following:
4. View button.
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle
between the numbers and more symbols. Select the ABC button to go back to the general keyboard.
6. Keyboard layout button.
Select this button to change your keyboard layout to another language. You can choose up to four
layouts from the list. If you have more than one layout selected, selecting the keyboard layout
button opens a pop-up so you can quickly swap between your selected keyboard layouts. Press
and hold this button to go directly to the list of all the layouts.
7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
8. Show/hide keyboard button.
Select this button to show or hide the keyboard.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
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Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
QUICK SEARCH ONLY
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are
shown in the right-hand column. Recent destinations and saved places are also shown in your search
results.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
When you select an address from the list of search results, you can choose to show it on the map, add
a crossroad or plan a route to that chosen location. To get an exact address you can add the house
number.
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