TomTom 4FC64, 4FC54A, 4FC43 User Manual

TomTom START

User Manual

17.1

Contents

Welcome to navigation with TomTom 6

What's new 7

New in this release .............................................................................................................................. 7

Video workshops ................................................................................................................................. 7

Get going 9

Installing in your car ............................................................................................................................ 9

Positioning the device ......................................................................................................................... 9

Switching on and off ............................................................................................................................ 9

Setting up ..........................................................................................................................................10

GPS reception ...................................................................................................................................10

Sending information to TomTom .......................................................................................................10

Memory card slot ...............................................................................................................................11

Device not starting .............................................................................................................................11

Charging your device ........................................................................................................................11

Caring for your START ......................................................................................................................11

What's on the screen 12

The map view ....................................................................................................................................12

The guidance view ............................................................................................................................14

The route bar .....................................................................................................................................15

Distances and the route bar .........................................................................................................16

The quick menu .................................................................................................................................16

Navigation buttons .............................................................................................................................16

Main Menu smaller buttons and symbols ..........................................................................................18

Volume control...................................................................................................................................19

Using gestures...................................................................................................................................19

Changing the text and button size .....................................................................................................20

Reordering the Main Menu buttons ...................................................................................................20

Syncing using TomTom MyDrive 22

About TomTom MyDrive ...................................................................................................................22

Logging in to your TomTom account .................................................................................................22

Setting a destination using MyDrive ..................................................................................................22

Planning a route with stops using MyDrive .......................................................................................23

Showing a planned destination in My Drive ......................................................................................23

Clearing a MyDrive destination .........................................................................................................23

Deleting a MyDrive destination from My Places ................................................................................24

Finding and syncing locations using MyDrive ...................................................................................24

Syncing My Places locations with MyDrive .......................................................................................24

Importing a community POI list - MyDrive - NOT CONNECTED ......................................................24

Deleting a community POI list ...........................................................................................................25

Importing a track GPX file .................................................................................................................25

Deleting a track GPX file ...................................................................................................................25

Saving and restoring your personal navigation information ..............................................................26

Quick search 27

Choosing which search to use ..........................................................................................................27

2

Using quick search ............................................................................................................................28

About search ................................................................................................................................28

Entering search terms ..................................................................................................................28

Working with search results .........................................................................................................30

About postcodes ...........................................................................................................................31

About mapcodes ..........................................................................................................................32

List of POI type icons ...................................................................................................................32

Planning a route using quick search .................................................................................................36

Using destination prediction .........................................................................................................36

Planning a route to an address ....................................................................................................36

Planning a route to a city centre ...................................................................................................38

Planning a route to a POI .............................................................................................................40

Planning a route to a POI using online search .............................................................................42

Planning a route using the map ...................................................................................................44

Planning a route using My Places ................................................................................................45

Planning a route using coordinates ..............................................................................................46

Planning a route using a mapcode ...............................................................................................48

Planning a route in advance .........................................................................................................48

Finding a car park .........................................................................................................................50

Finding a petrol station .................................................................................................................52

Step by step search 54

Choosing which search to use ..........................................................................................................54

Using step by step search .................................................................................................................54

About search ................................................................................................................................54

Entering search terms ..................................................................................................................55

Working with search results .........................................................................................................56

About postcodes ...........................................................................................................................57

List of POI type icons ...................................................................................................................57

Planning a route using step by step search ......................................................................................61

Using destination prediction .........................................................................................................61

Planning a route to an address ....................................................................................................62

Planning a route to a POI .............................................................................................................63

Planning a route to a city centre ...................................................................................................65

Planning a route to a POI using online search .............................................................................66

Planning a route using the map ...................................................................................................68

Planning a route using My Places ................................................................................................69

Planning a route using coordinates using step by step search ....................................................70

Planning a route in advance .........................................................................................................71

Finding a car park .........................................................................................................................73

Finding a petrol station .................................................................................................................75

Changing your route 77

The Current Route menu ...................................................................................................................77

Avoiding a blocked road ....................................................................................................................79

Avoiding part of a route .....................................................................................................................80

Finding an alternative route ...............................................................................................................80

Types of route....................................................................................................................................81

Avoiding features on a route .............................................................................................................81

Avoiding an incident or route feature using the route bar .................................................................82

Adding a stop to your route from the current route menu .................................................................82

Adding a stop to your route using the map .......................................................................................83

Deleting a stop from your route .........................................................................................................83

Skipping the next stop on your route .................................................................................................83

Reordering stops on a route ..............................................................................................................83

3

My Routes 84

About My Routes ...............................................................................................................................84

About GPX and ITN files ...................................................................................................................84

Saving a route ...................................................................................................................................85

Navigating using a saved route .........................................................................................................86

Navigating to a stop on a saved route ...............................................................................................86

Adding a stop to a saved route using the map ..................................................................................88

Recording a track ..............................................................................................................................89

Navigating using a track ....................................................................................................................89

Deleting a route or a track from My Routes ......................................................................................90

Exporting tracks to a memory card....................................................................................................90

Importing routes and tracks from a memory card .............................................................................91

Map Share 92

About Map Share ..............................................................................................................................92

Creating a map change report ...........................................................................................................92

Creating a map change report from a marked location .....................................................................93

Types of map change ........................................................................................................................94

Traffic 96

About RDS-TMC................................................................................................................................96

Looking at traffic on the map .............................................................................................................96

Looking at traffic on your route ..........................................................................................................97

Traffic incidents .................................................................................................................................97

Approaching a traffic jam warning .....................................................................................................98

Avoiding a traffic jam on your route ...................................................................................................99

Selecting a faster route .....................................................................................................................99

Advanced Lane Guidance ...............................................................................................................100

Time-dependent speed limits ..........................................................................................................100

Speed Cameras 102

About speed cameras .....................................................................................................................102

Crossing into another area or country .............................................................................................102

Speed camera warnings ..................................................................................................................102

Changing the way you are warned ..................................................................................................103

Updating locations for cameras and hazards ..................................................................................104

Danger Zones 105

About danger zones ........................................................................................................................105

Crossing into another area or country .............................................................................................105

Danger zone warnings ....................................................................................................................105

Changing the way you are warned ..................................................................................................106

Updating locations for danger zones ...............................................................................................106

My Places 107

About My Places..............................................................................................................................107

Setting your home or work location .................................................................................................107

Changing your home location ..........................................................................................................108

Adding a location from My Places ...................................................................................................109

Add a location to My Places from the map ......................................................................................109

Adding a location to My Places using search ..................................................................................109

Adding a location to My Places by marking ....................................................................................110

4

Deleting a recent destination from My Places .................................................................................110

Deleting a location from My Places .................................................................................................110

Using community POI lists ..............................................................................................................110

Settings 112

Appearance .....................................................................................................................................112

Display ........................................................................................................................................112

Route Bar ...................................................................................................................................113

Guidance view ............................................................................................................................114

Automatic Zoom .........................................................................................................................114

Motorway exit previews ..............................................................................................................115

Voices ..............................................................................................................................................115

Maps ................................................................................................................................................116

Route Planning ................................................................................................................................116

Sounds and Warnings .....................................................................................................................117

Language and Units ........................................................................................................................118

System .............................................................................................................................................118

Help .................................................................................................................................................119

Getting Help 121

Help .................................................................................................................................................121

Product certification 122

Finding product certification information on your device .................................................................122

Updating using MyDrive Connect 123

About MyDrive Connect ..................................................................................................................123

TomTom account.............................................................................................................................123

Setting up MyDrive Connect ............................................................................................................123

Addendum 125

Copyright notices 130

5

This User Manual explains all you need to know about your new TomTom START navigation device.

Welcome to navigation with TomTom

To learn about getting started with your device and installing it in your vehicle, we recommend that you
read the Get going chapter.

After that, you will probably want to learn about Quick Search and you can read all about that in the

Using Quick Search chapter.

For information about what you see on the device itself, go to What's on the screen.
To plan your first route, go to Planning a route.

Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your product
model from the list or enter a search term.

We hope you enjoy reading about and, most importantly, using your new navigation device!

6

New in this release

UK English:

https://www.youtube.com/watch?v=PIs5tGFhQIA

French (France):

https://www.youtube.com/watch?v=lYpPDxxXSwk

Spanish (Spain):

https://www.youtube.com/watch?v=HkZqdD5MkHI

German:

https://www.youtube.com/watch?v=Skg6PWMbRxI

Italian:

https://www.youtube.com/watch?v=AybGRzpgu1s

What's new

Version 17.1

Advanced Lane Guidance in a split screen

As you approach motorway exits and junctions you can now view map guidance and lane guidance
side-by-side in a split screen.

To learn more go to Advanced Lane Guidance in this User Manual.

Quick search and Step by step search

You can now choose between two different ways of searching for an address or a POI.
To learn more go to Choosing which search to use in this User Manual.

Read aloud traffic messages

Your device now reads aloud traffic messages about traffic events on your route.
To learn more go to Sounds and Warnings in Settings in this User Manual.

Using community POI lists

You can now show your imported community POI lists permanently on the map.
To learn more go to Using community POI lists in this User Manual.

Other bug fixes and improvements

Various performance improvements and bug fixes have been implemented.

Video workshops

You can find many videos on our YouTube channel to help you learn about your new TomTom START
and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out more!

Tip: Look on the TomTom YouTube Channel for videos in your own language.

Here are links to some videos that you might find interesting:

TomTom GO - playlist of English videos

https://www.youtube.com/playlist?list=PLSoQAVympWk79NpmQgjFgigup-UgowFxE

Using MyDrive

7

TomTom Sports products

https://www.youtube.com/playlist?list=PLSoQAVympWk4DPx3_yMxwHP7cqa17iW6H

8

Installing in your car

Get going

Use the supplied mount to install your TomTom START in your vehicle. Read the instructions about

positioning your device before you install your START.

To install your START, do the following:

1. Connect the supplied USB cable to the mount. If the mount is integrated into your START, connect
the USB cable to the device.

Note: Use ONLY the USB cable supplied with your START. Other USB cables may not work.

2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.

3. Choose the best smooth location, on your windscreen or side window, to mount your TomTom
START.

Tip: If the mount is integrated into your START, you can easily change the rotation of your
device. Push the button on the back of the device to release the mount, then slide the mount out.
Insert it back into the other side of the device.

4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.

5. Press the suction cup of the mount firmly against your windscreen.

6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.

7. If your mount is not integrated into your START, place your START in the mount, making sure that
it clicks into place.

Dashboard adhesive disks are available as part of a range of accessories for your START. For more
information, go to tomtom.com/accessories.

Positioning the device

Be careful where you install your START. The START shouldn't block or interfere with any of the
following:

 Your view of the road.
 The controls in your vehicle.
 Your rear-view mirrors.
 The airbags.

You should be able to reach your START easily without leaning or stretching. In a car, you can attach
your START to the windscreen or side window or you can use a Dashboard Mount Disk to attach the
mount to your dashboard.

Switching on and off

Switching your device on

Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.

Sending your device to sleep

To send your navigation device to sleep, press the On/Off button and then release it.

9

You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.

Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.

Switching your device off completely

To switch off your navigation device completely, you can do one of the following:
 Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off

buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.

 Press and hold the On/Off button for more than 5 seconds until the device switches off.

Setting up

Note: The language you choose will be used for all text on the screen. You can always change the

language later in Language and Units in the Settings menu.
When you first switch on your TomTom START, you have to answer a few questions to set it up.

Answer the questions by touching the screen.

GPS reception

When you first start your TomTom START, it may need a few minutes to determine your position. In
future, your position will be found much faster.

To ensure good satellite reception, use your START outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.

Important: QuickGPSfix contains information about satellite positions which helps your START find
your position faster. QuickGPSfix information is sent to Always Connected devices in real time and to
Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSfix using MyDrive.

Sending information to TomTom

When you first start navigating or you have reset your START, your START asks for permission to
collect some information about your use of the navigation device. The information is stored on your
START until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.

You can change whether you send this information with us at any time by doing the following:

1. In the Main Menu, select the Settings button.

2. Select System.

3. Select Your information & privacy.

4. Select the button to turn sending of information on or off.

Note: If you choose not to send location information to us, you will no longer receive our services.
This is because services need to send the location of your device to TomTom in order to receive the
traffic information related to where you are. The end date of your subscription remains the same,
even if you do not send this information to us.

You can find current and more detailed information at tomtom.com/privacy.

10

Memory card slot

Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.

Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.

When your START is up-to-date, you can use a memory card as extra storage space to add extra
maps or to store routes and tracks to your device. Maps can be purchased from tomtom.com.

Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.

Device not starting

In rare cases, your START may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your START to the car charger.

It can take 3 - 5 hours to fully charge the battery depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful

enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off

button until your START begins to restart.

Charging your device

The battery in your TomTom START charges when you connect it to your TomTom vehicle charger, to
your computer or to a USB Home Charger.

Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.

You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your START goes into
sleep mode.

Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally
dims when you connect your device to your computer. The screen also dims if you use a non-TomTom
charger that does not provide enough power when charging.

Note: Use ONLY the USB cable supplied with your START. Other USB cables may not work.

Caring for your START

It is important to take care of your device:
 Do not open the casing of your device under any circumstances. Doing so may be dangerous and

will invalidate the warranty.

 Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.

11

The map view

What's on the screen

The map view is shown when you have no planned route. Your actual location is shown as soon as
your START has found your GPS location.

You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.

Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!

Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the item
to open the menu. To select a location on the map, select and hold the location until the pop-up
menu opens.

The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your

route directly from the map. When you start to drive, the guidance view is shown.

12

1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.

2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.

3. Zoom buttons. Select the zoom buttons to zoom in and out.

4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.

Note: If your START cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.

5. Selected location. Press and hold to select a location on the map. Select the pop-up menu button
to show options for the location, or select the Drive/Ride button to plan a route to the location.

6. Main Menu button. Select the button to open the Main Menu.

7. Map symbols. Symbols are used on the map to show your destination and your saved places:

 Your destination.

 Your home location. You can set your home location in My Places.

 Your work location. You can set your work location in My Places.

 A stop on your route.

 A location saved in My Places.

 A marked location.

 When a search for POIs near destination is done and the results are shown on the

map, less important POIs are shown as black pins with white crosses.

 Symbols to show your community POI locations.

Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions
you can take.

8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom START has RDS-TMC Traffic.

9. Your route, if you have planned a route. Select the route to clear it, change the route type, add a
stop or save changes to your route.

1. Speed cameras or danger zones on your route. Select the speed camera or danger zone symbol
to display more information.

2. Route bar. The route bar is shown when you have planned a route.

13

The guidance view

The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including 3D
buildings in some cities.

Note: 3D buildings in guidance view are not available on all devices.

The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.

Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.

When your START starts after sleeping and you have a route planned, you are shown the guidance
view with your current location.

1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.

2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.

3. Instruction panel. This panel shows the following information:

 The direction of your next turn.
 The distance to your next turn.
 The name of the next road on your route.
 Lane guidance at some junctions.

14

Note: Select the instruction panel to see a list of turn-by-turn text instructions for your planned

The arrival information panel shows the following information:

 The estimated time that you will arrive at your destination.
 The length of time to drive to the destination from your current location.
 A parking button is shown near the destination flag when parking is

available near your destination.
Tip: If your destination is in a different time zone, you see a plus (+)

or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the local
time at your destination.

If you have stops on your route, select this panel to change between
information about the next stop and your final destination.

You can choose the information you see on the arrival information panel.
The bar uses symbols to show the following information:

 The next two stops on your route.
 Petrol stations that are directly on your route.
 RDS-TMC Traffic.
 TomTom Speed Cameras and Danger Zones.
 Rest stops directly on your route.

You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic

route.

4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
your destination.

5. Main Menu button. Select the button to show the Main Menu.

6. Speed panel. This panel shows the following information:

 The speed limit at your location.
 Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed

panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel
turns orange.

 The name of the street you are driving on.
 The speed camera or risk zone report button.

7. Current location. This symbol shows your current location. Select the symbol or the speed panel to
open the quick menu.

Note: If your START cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.

8. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting for

Route Information.

The route bar

The route bar is shown when you have planned a route. It has an arrival information panel at the top,
and a bar with symbols underneath.

Important: To see a wider route bar showing additional route information, change the setting for

Route Information.

Note: The distance ahead shown by the route ba depends on the overall length of your route.

15

incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.

The total time delay due to traffic jams and other incidents on your route,
including information provided by IQ Routes, is shown above the symbols.

For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows

the distance to the next incident on your route.

Note: To make the route bar more readable some incidents may not be shown. These incidents will
always be of minor importance and only cause short delays.

The route bar also shows status messages, for example Finding fastest route or Playing route

preview.

Distances and the route bar

The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.

 For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.

The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route (not available on iOS).

 For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is

shown. The destination icon is shown fixed at the top of the route bar.

 For remaining distances of less than 10 km (6 miles) the complete distance is shown. The

destination icon moves down towards the chevron symbol as you get nearer to your destination.

The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:

 A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16 km

(9 miles) at the bottom.

 A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3 km

(2 miles) at the bottom.

The route bar is constantly updated as you drive.

The quick menu

To open the quick menu, select the current location symbol or the speed panel in the guidance view.
You can then do any of the following:

 Mark a location
 Change a speed limit
 Avoid a blocked road
 See your current location or your latitude/longitude if not on a named road.

Navigation buttons

On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:

Note: Not all features are supported on all devices.

16

Search

Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.

Drive Home

Select this button to drive to your home location. If this button is not
included in your main menu, go to My Places to set up you home location.

Drive to Work

Select this button to drive to your work location. If this button is not
included in your main menu, go to My Places to set up you work location.

Recent destination

Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.

Current route

Select this button to clear or change your planned route.

My Places

Select this button to show your saved places.

My Routes

Select this button to show your saved routes.

17

Parking

Select this button to find car parks.

Petrol Station

Select this button to find petrol stations.

Traffic & Speed

Cameras

Select this button to use traffic with your RDS-TMC receiver.

Select this button to open the Settings Menu.

Select this button to open the Help Menu. The Help Menu contains
information about your START, for example, map version, device serial
number and legal information.

Select this button to reorder the buttons in the Main Menu.

Select this button to return to the previous screen.

Select this button to return to the map view or guidance view.

This symbol shows the power level of the battery in your device.

Main Menu smaller buttons and symbols

On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the navigation buttons:

18

This symbol shows that your START is connected to your TomTom account.

This symbol shows that your START is not connected to your TomTom

account.

This button shows that you will hear voice instructions. Select this button to
switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information and
warning sounds.

Tip: You can select the types of instructions you want to hear. Select

Voices in the Settings Menu and select the instructions you want to hear.

This button shows that you will not hear voice instructions. Select this button
to switch on voice instructions.

This button shows that the display is using day colours. Select the button to
reduce the brightness of the screen and display the map in darker colours.

When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.

Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select Appear­ance in the Settings menu and switch off Switch to night colours when
dark.

This button shows that the display is using night colours. Select the button
to increase the brightness of the screen and display the map in brighter
colours.

Select this button to refresh your screen.

Volume control

On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the

voice instructions are switched off, the volume control will still change the volume of the warnings.

Using gestures

You use gestures to control your START.
In this User Manual, you learn how to use gestures to control your START. Below is an explanation of

each gesture.

19

Double tap

Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.

Drag

Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.

Flick

Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.

Tip: Flick isn't available on all devices.

Press and hold

Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on the

map.

Pinch to zoom

Touch the screen with your thumb and a finger. Move them apart to zoom in
or move them together to zoom out.

Example of when to use this: Zooming in and out on the map.

Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available, use the zoom buttons to zoom in and out.

Tap or select

Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.

Changing the text and button size

You can change the size of the text and the buttons you see on the screen, for example to make the
text easier to read and the buttons easier to use.

Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.

To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.

Reordering the Main Menu buttons

To reorder the buttons in the Main Menu to suit your preference, do the following:

20

1. Select the Main Menu button to open the Main Menu.

2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button in the Main Menu.

The menu button is shown with left and right arrows.

3. Press the left or right arrow on the menu button to move the button to a new position in the menu.

4. Select and move other buttons to the order you want.

5. Select Done.

21

About TomTom MyDrive

Syncing using TomTom MyDrive

TomTom MyDrive is the easy way to import community POI files on your TomTom START.

Logging in to your TomTom account

You must log in to MyDrive to sync to your TomTom account. When you log in to your TomTom
account from your navigation device or when using a web browser, syncing with your account
happens automatically.

Logging in to MyDrive on your START

1. Connect your START to your computer using MyDrive Connect.

2. In the Main Menu on your device, select TomTom Services.

3. Select MyDrive.

4. Enter the email address and password you use for your TomTom account.

5. Select Log In.
Your START connects to your TomTom account.

6. Return to the map view.
Your START automatically saves your personal navigation information to your TomTom account.

Logging in to MyDrive using a web browser

Log in using your TomTom account email address and password. When you are logged in, you can
see your personal navigation information from your navigation devices, and you can select destina­tions and create Places to sync with your navigation devices.

Setting a destination using MyDrive

When you are logged in to MyDrive using a web browser, you can select your destination on the map
and send it to your navigation device. When your navigation device is logged in to your TomTom
account, your device syncs with MyDrive and receives the destination.

1. Connect your START to your computer using MyDrive Connect.

2. In a web browser, log in to your TomTom account.

3. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You can

also select a destination from Recent Destinations in the Main Menu or your My Places list.

4. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.

5. Log in to MyDrive on your START.
Your START syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned

to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in

My Places.

22

Planning a route with stops using MyDrive

When you are logged in to MyDrive using a web browser, you can create a route with stops and send
it to your navigation device. When your navigation device is logged in to your TomTom account, your
device syncs with MyDrive and receives the destination.

Creating a route with stops

1. Connect your START to your computer using MyDrive Connect.

2. In a web browser, log in to your TomTom account.

3. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination on the

map. You can also select a destination from Recent Destinations in the Main Menu or your My
Places list.

4. On the map, select a stop in the same way as you selected your destination, then select Add
Stop.

The stop is added to your route.
Your route is selected and the pop-up menu shows Send Route to device.

5. Add more stops to your route if you want to.

6. In the pop-up menu, select Send Route to device.
The destination and the stops are sent to your TomTom account.

7. Log in to MyDrive on your START.
Your START syncs with your TomTom account and receives the new MyDrive destination and the

stops.
The message You have received a new route is shown. A route is automatically planned to the

MyDrive destination and the stops.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My

Places.

Tip: You can save the route with stops in My Routes.

Reordering the stops on a route

1. In Plan a Route in the My Drive Main Menu, put your mouse cursor over a stop or the destination.

2. Move your cursor left until it changes into a hand symbol.

3. Click and drag each stop or the destination to the order you want to drive them.
Each time move a stop or destination, your route is recalculated with the stops in the changed

order.
The last stop on the list becomes your destination.

Showing a planned destination in My Drive

When you plan a route on your START, the destination is synced with your TomTom account. You can
see the destination when you are logged in to MyDrive in a web browser.

Clearing a MyDrive destination

1. Connect your START to your computer using MyDrive Connect.

2. On your device, select Current Route in the Main Menu to open the Current Route Menu.

3. Select Clear Route to clear the currently planned route.
Your device returns to the map view. Your route has been cleared from your START and your

TomTom account.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in

My Places.

23

Deleting a MyDrive destination from My Places

1. Connect your START to your computer using MyDrive Connect.

2. In the Main Menu of your device, select Recent Destinations.
Tip: Alternatively select My Places, followed by Recent Destinations.

3. Select Edit List.

4. Select the locations you want to delete.

5. Select Delete.

Finding and syncing locations using MyDrive

When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with
your START My Places locations.

1. Connect your START to your computer using MyDrive Connect.

2. In a web browser, log in to your TomTom account.

3. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You can

also select a destination from your My Places list.

4. Click on the location, then open the pop-up menu and select Add to My Places.
The location is shown in the Favourites list in the MyDrive My Places menu.

5. Log in to MyDrive on your START.
Your START syncs with your TomTom account and receives the new Favourites location. The

location is stored in My Places.

Syncing My Places locations with MyDrive

When you are logged in to MyDrive on your START, the locations you have added to My Places are
automatically synced with your TomTom account. You can see your My Places locations and the POI
place lists when you are logged in to MyDrive in a web browser.

Importing a community POI list - MyDrive - NOT CONNECTED

You can find collections of community POIs on the Internet and upload them to My Places using
MyDrive in a web browser. A POI collection might contain, for example, campsites or restaurants for
the area you are travelling in, and provides an easy way to select a location without the need to search
for the location each time.

Your START uses .OV2 files for POI collections.
To upload an .OV2 file to your START, do the following:

1. Connect your START to your computer using MyDrive Connect.

2. In MyDrive, select Import POI File and browse to your .OV2 file.
Tip: The name of the places list in My Places will be the same as the name of the .OV2 file. Edit

the name of the file so that you can easily recognise it in My Places.

3. Upload the POI list to your START.
Your new POI list is shown in the Places list.

4. In My Places, select your new POI list.
Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs on

the map.

24

Deleting a community POI list

You can only delete an uploaded POI list when your START is connected to your computer using

MyDrive Connect.

To delete a POI list, do the following:

1. Connect your START to your computer using MyDrive Connect.

2. In MyDrive, select the POI file you want to delete, then select Delete.
The POI list is removed from your My Places list.

Importing a track GPX file

GPX files (GPS exchange format)

GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file
might contain, for example, a tourist route or a preferred fixed route. You can find collections of .GPX
files on the Internet and upload them to My Routes using MyDrive in a web browser. GPX files
become tracks after import.

Tracks have a beginning and an end but no stops, and there's a fixed map-dependent route between
these points. Your device follows this fixed route as closely as possible. You can edit tracks using
tools such as Tyre Pro.

Using GPX files

You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks are
saved in the My Routes menu. Your device will navigate along the GPX track exactly and will not offer
to replan your route, even if a faster route is available.

Importing a track GPX file

Note: Your START needs at least 400 MB free space before it can import .OV2 and .GPX files. If

you see the message You need more space, make space available by deleting unwanted .OV2 or
.GPX files using MyDrive, or deleting device content, for example delete a map you don't use.

To import a .GPX file using MyDrive, do the following:

1. Connect your START to your computer using MyDrive Connect.

2. In MyDrive, select My Routes.

3. Select Import a GPX File and browse to your .GPX track file.
Tip: The name of the track file in My Routes will be the same as the name of the .GPX file. Edit

the name of the file so that you can easily recognise it in My Routes.
Your new track is shown in the My Routes list.

4. Wait for the track file to upload to your START.

5. Open My Routes.
Your imported track is shown in your My Routes list.

Deleting a track GPX file

You can only delete an uploaded track GPX file when your START is connected to your computer
using MyDrive Connect.

To delete a POI list, do the following:

1. Connect your START to your computer using MyDrive Connect.

2. In MyDrive, select My Routes.

3. Select the track file you want to delete, then select Delete.
The track is removed from your My Routes list.

25

Saving and restoring your personal navigation information

When you are logged in to MyDrive on your START, and your START is connected to your computer,
your personal navigation information is continuously and automatically saved to your TomTom
account.

If you reset your START, or log in to MyDrive on a different device, your saved personal navigation
information is restored to your START or the different device.

The following personal navigation information is saved to your TomTom account:

 MyDrive destinations.
 All saved locations in My Places.
 All imported POI place lists.
 All imported tracks.

Tip: MyDrive also syncs your locations in My Places with your TomTom account. You can see your
My Places locations and the POI place lists you have imported in MyDrive on a web browser or on
the MyDrive app.

Make sure that there is at least 400 MB of free space on your device before syncing your device with
MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check the
amount of available space by going to About in the Help menu on your device.

Note: Syncing a lot of information to your device may take some time.

26

Choosing which search to use

Quick search

The following two types of search are available:
 Quick search

Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.

 Step by step search

Find your destination in easy steps. For an address, enter the city, then the street, then the house
number. For a POI, enter where you want to search, then the type of POI you want to search for.

Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.

27

Using quick search
About search

QUICK SEARCH ONLY

You can use the search feature to find a wide range of places and then navigate to them. You can
search for the following:

 A specific address, for example, type in 123 Oxford Street, London.
 A partial address, for example, type in Oxford st Lon.
 A type of place, for example, type in petrol station or restaurant.
 A place by name, for example, type in Starbucks.
 A postcode, for example, type in W1D 1LL for Oxford Street, London.

Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode,
then leave a space and then type in the house number. For example, 1017CT 35. For other
countries, postcodes are area-based and will give you a list of matching cities, towns and streets
in your search results.

 A city to navigate to a city centre, for example, type in London.
 A POI (Point of Interest) near your current location, for example, type in restaurant near me.
 A mapcode, for example, type in WH6SL.TR10
 Latitude and longitude coordinates, for example, type in:

N 51°30′31″ W 0°08′34″.

Entering search terms

QUICK SEARCH ONLY

Select Search in the Main Menu to start searching for addresses and POIs. The search screen opens
showing the keyboard and the following buttons:

1. Back button.
Select this button to go back to the previous screen.

2. Search input box.
Enter your search term here. As you type, matching addresses and POIs are shown.

28

Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they

Whole map

Select this option to search the whole of your current map with no limit
to the search radius. Your current location is the centre of the search.
The results are ranked by exact match.

Near me
Select this option to search with your current GPS location as the

search centre. The results are ranked by distance.

In town or city
Select this option to use a town or city as the centre for your search.

You need to enter the town or city name using the keyboard. When you
have selected the town or city from the results list, you can search for
an address or POI in that city.

Along route
When a route has been planned, you can select this option to search

along your route for a specific type of location, for example, petrol
stations. When prompted, enter the type of location and then select it in
the right-hand column to carry out the search.

Near destination
When a route has been planned, you can select this option to use your

destination as the centre for your search.

Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.

are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.

Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.

3. Type of search button.
You can search the whole of the current map, or a specific area such as a town or city, or near

your destination. Select this button to change the type of search to any of the following:

4. View button.
Select this button to return to the map view or guidance view.

5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle

between the numbers and more symbols. Select the ABC button to go back to the general key­board.

6. Keyboard layout button.
Select this button to change your keyboard layout to another language. You can choose up to four

layouts from the list. If you have more than one layout selected, selecting the keyboard layout
button opens a pop-up so you can quickly swap between your selected keyboard layouts. Press

and hold this button to go directly to the list of all the layouts.

7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the

map.

8. Show/hide keyboard button.
Select this button to show or hide the keyboard.

Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to

quit Caps-Lock.

29

Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.

Working with search results

QUICK SEARCH ONLY

Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are

shown in the right-hand column. Recent destinations and saved places are also shown in your search
results.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

When you select an address from the list of search results, you can choose to show it on the map, add
a crossroad or plan a route to that chosen location. To get an exact address you can add the house
number.

30

If you show the result on the map, you can use the pop-up menu to add the location to My Places. If a
route is already planned, you can add the location to your current route.

Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.

About postcodes

When searching using a postcode, your results depend on the type of postcode used in the country
that you are searching in.

The following types of postcodes are used:

 Postcodes that navigate you to a street or part of a street.
 Postcodes that navigate you to an area comprising, for example, a single town, several villages in

a rural area or a district in a large city.

Postcodes for streets

Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally enter
the house number. For example, "1017CT 35". Your device then plans a route to a specific house or
building on a specific street.

Postcodes for areas

Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the villages
within that postcode.

When using quick search, you may get results from multiple countries if you enter a postcode for an
area.

Note: If you search using a postcode for an area, you will not get a specific address in your results.

This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by the
postcode for an area narrows the results down to the Neustadt that you are looking for.

As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.

31

About mapcodes

Legal and financial services

Court house

Cash dispenser

Legal - Solicitors

Financial institution
Legal - other services

Food services

Convenience store

Fast food restaurant

Restaurant

Chinese restaurant

Accommodation

Hotel or motel

Luxury hotel

Camping ground

Economy chain hotel

Emergency services

Hospital or polyclinic

Dentist

QUICK SEARCH ONLY

In countries where roads and houses have no names or addresses, you can use a mapcode instead.
A mapcode represents a location.

Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are precise
to a few metres, which is good enough for every-day use.

Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can choose a

location that you want to associate with your address, for example, the main entrance or the entrance
to a car park.

List of POI type icons

32

Police station

Veterinarian

Doctor

Fire station

Car-related services

Outside parking

Petrol station

Parking garage

Car wash

Car dealer

Vehicle inspection centre

Rental car facility

Electrical car charging
point(s)

Rental car parking

Car repair facility

Other services

Embassy

Pet services

Government office

Telecommunication

Company

Community service

Post office

Pharmacy

Shopping centre

Beauty services

Tourist information office

Shop

Education

33

College or university

School

Library

Convention centre

Leisure

Casino

Winery
Theatre

Tourist attraction

Cinema

Zoo

Concert hall

Amusement park

Museum

Exhibition centre

Opera

Cultural centre

Nightlife

Leisure centre

Children's Farm

Sport

Playing field

Swimming pool

Mountain peak

Water sports

Beach

Tennis court

34

Park or recreation area

Ice skating rink

Yacht basin or marina

Sports centre

Stadium

Golf course

Religion

Church

Place of worship

Travel

Railway station

Mountain pass

Airport

Scenic or panoramic view

Ferry terminal

Postcode

Note: Not used in all
countries.

Border crossing

Residential area

Bus station

City centre

Toll gate

Electrical car charging
stations

Rest area

Truck stop

35

Planning a route using quick search
Using destination prediction

What is destination prediction?

Your START can learn your daily driving habits to saved favourite Places and it can also suggest
destinations when you start the device from sleep mode, for example, when driving to Work in the
morning.

Getting ready for destination prediction

Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your START, the faster you will get suggestions and the
more accurate the suggested destinations will be.

To receive predicted destinations, you need to do the following:
 Destination prediction is switched ON by default but if it has been switched off, go to Settings >

System > Your information and privacy, switch on Keep journey history on this device for
optional features.

 Make sure no route is planned.
 If your device has voice control, switch voice control ON. Make sure that your volume is not muted

and is set higher than 20%.

 Do some driving for a few days, planning routes to your favourite My Places destinations.

Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No button.

If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond yes or
no.

Tip: If you don't respond yes or no, your START assumes a yes.

To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No or tap the screen to return to the map.

Switching destination prediction on or off

You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.

Planning a route to an address

QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route to an address using search, do the following:

1. Select the Main Menu button to open the Main Menu.

36

2. Select Search.

The search screen opens with the keyboard showing.

3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they

are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.

You can search for an address, town, city, postcode or mapcode.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode,

then leave a space and then type in the house number. For example, 1017CT 35. For other
countries, postcodes are area-based and will give you a list of matching cities, towns and streets
in your search results.

Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search is
done, for example, to being along the route or in a city.

4. As you type the address, suggestions based on what you have entered are shown in columns.
You can continue typing or select a suggestion.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

37

5. Select an address suggestion.

6. Enter the house number if you have one and haven't entered it already.

If you don't have a house number, select Add Cross Road or Show on Map.
Tip: If you enter a house number that is not found, then the number appears red. The nearest

house number that is found is shown in the Drive button. You can enter a new house number, or
you can select Drive/Ride to drive to the nearest house number.

7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route to a city centre

QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route to a city centre using search, do the following:

38

1. Select the Main Menu button to open the Main Menu.

2. Select Search.

The search screen opens with the keyboard showing.

3. Use the keyboard to enter the name of the city or town you want to plan a route to.

You can search for a town, city, or postcode.
Tip: To search for a specific city you can use the city's postcode or the country. For example,

searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium then
that city will be at the top of the results. You can then search in the city.

Tip: When searching, the whole map is searched. If you want to change how the search is done,
select the search type button then select a search option.

4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

5. Select the city in the left-hand column.

39

The city name is shown in the right side of the search input box, and the city centre POI is shown
below in the right-hand column.

6. Select the city centre POI.
The city centre location is shown on the map.

7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route to a POI

QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route to a POI type or a specific POI (Point of Interest) using search, do the following:

1. Select the Main Menu button to open the Main Menu.

40

2. Select Search.

The search screen opens with the keyboard showing.

3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they

are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.

You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alter­natively, you can search for a specific POI, for example "Rosie's Pizzeria".

Note: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button and then select a search option.

4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

5. Select a POI type or an individual POI. If you selected a POI type, select a POI.

41

The location is shown on the map.

6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.

You see more information about the POI such as the phone number, full address and email.

7. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route to a POI using online search

QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.

Note: Searching online is only available on connected devices. To search online on your START,
you must be connected to TomTom services.

If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:

1. Search for a POI using Search in the Main Menu.

42

The search results are shown in two columns.

2. Select Search Places Online.

3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on
the keyboard.

Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.

You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alter­natively, you can search for a specific POI, for example "Rosie's Pizzeria".

Note: When searching, you can search near your current location, in a town or city, or near your
destination. If you want to change how the search is done, select the button to the right of the
search box.

The search results are shown in a column.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

4. Select an individual POI from the list.
The location is shown on the map.

43

5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.

You see more information about the POI such as the phone number, full address and email.

6. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the

time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route using the map

Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route using the map, do the following:

1. Move the map and zoom in until you can see the destination that you want to navigate to.

Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.

2. When you have found your destination on the map, select it by pressing and holding the screen for
about one second.

44

A pop-up menu shows the nearest address.

3. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.
Tip: You can use the location you selected in other ways, such as adding it to My Places, by

selecting the pop-up menu button.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route using My Places

To navigate to one of My Places from your current location, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select My Places.

45

A list of all your Places opens.

3. Select the Place you want to navigate to, for example Home.
Your chosen Place is shown on the map with a pop-up menu.

4. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the

time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route using coordinates

QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:

1. Select the Main Menu button to open the Main Menu.

46

2. Select Search.

The search screen opens with the keyboard showing.

3. Select the type of search button to the right of the search box.

4. Select Latitude Longitude.
Tip: The example coordinates shown on the screen are your current latitude and longitude.

5. Type in your pair of coordinates. You can enter any of these coordinate types:

 Decimal values, for example:

N 51.51000 W 0.13454

51.51000 -0.13454

Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude.
For locations west of the 0 meridian and locations south of the equator, use a minus sign (-)
before the coordinate.

 Degrees, minutes and seconds, for example:

N 51°30′31″ W 0°08′34″

 GPS standard coordinates, for example:

N 51 30.525 W 0 08.569

Note: The bar below the coordinates goes red if you enter coordinates that are not recognised by
your START.

6. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.

Towns and roads are shown on the left, POIs are shown on the right.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

7. Select a suggestion for your destination.
The location is shown on the map.

8. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

47

Planning a route using a mapcode

QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route using a mapcode, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select Search.

The search screen opens with the keyboard showing.

3. Type in your mapcode. You can enter any of these mapcode types:

 International, for example, WH6SL.TR10.
 Country-specific, for example, GBR 8MH.51.
 Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR.

Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK.
See About mapcodes for information on how to get a mapcode for a location.

4. When the full map code has been entered, the location is shown in the Addresses column.
Towns and roads are shown on the left, POIs are shown on the right.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

5. Select a suggestion for your destination.

6. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route in advance

You can plan a route in advance before you drive it. You can save the route as part of your My Routes
list.

To plan a route in advance, do the following:

1. Search for the location you want to use as a starting point.

48

2. Select Show on Map.

3. Select the pop-up menu button.
A pop-up menu shows a list of options.

4. Select Use as Starting Point.

5. Search for the location you want to use as your destination.

6. Select Show on Map.

7. Select Drive/Ride in the pop-up menu.
Your route is planned using your chosen starting point and destination. The estimated journey

time is shown at the top of the route bar.

Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus.
Tip: You can save the route in My Routes.

8. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned. Guid-

ance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.

Changing the starting point to be your current location

1. Select the starting point of the route in the map view.

2. Select the pop-up menu button.
A pop-up menu shows a list of options.

3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting point is

removed from your route.

49

Changing the starting point into a stop

1. Select the starting point on the route in the map view.

2. Select the pop-up menu button.
A pop-up menu shows a list of options.

3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.

Finding a car park

Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To find a car park, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select Parking.

The map opens showing the locations of car parks.

If a route is planned, the map shows car parks near your destination. If a route isn't planned, the
map shows car parks near your current location.

50

You can change the screen to show a list of car parks by pressing this button:

You can select a car park from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.

If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.

3. Select a car park from the map or the list.
A pop-up menu opens on the map showing the name of the car park.

4. Select Drive/Ride depending on which device you are using.

51

A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.

Tip: You can add a car park as a stop on your route by using the pop-up menu.

Finding a petrol station

Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To find a petrol station, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select Petrol Station.

The map opens showing the locations of petrol stations.

If a route is planned, the map shows petrol stations along your route. If a route isn't planned, the
map shows petrol stations near your current location.

You can change the screen to show a list of petrol stations by pressing this button:

You can select a petrol station from the list to locate it on the map.

52

Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.

If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.

3. Select a petrol station from the map or the list.
A pop-up menu opens on the map showing the name of the petrol station.

4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.
Tip: You can add a petrol station as a stop on your route by using the pop-up menu. A petrol

station that is a stop on your route has a blue icon.

53

Choosing which search to use

Step by step search

The following two types of search are available:
 Quick search

Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.

 Step by step search

Find your destination in easy steps. For an address, enter the city, then the street, then the house
number. For a POI, enter where you want to search, then the type of POI you want to search for.

Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.

Using step by step search
About search

STEP BY STEP SEARCH ONLY

You use the Drive To menu to find addresses and Points of Interest (POI) and then navigate to them.
You must first choose the country or state you want to search in, then enter the address or the POI
type or name.

In Address, you can search for the following:

 A specific address in a town or city.
 A postcode, for example, type in W1D 1LL for Oxford Street, London.
 A city to navigate to a city centre, for example, type in London.

In Points of Interest, you can search for the following:
 A POI (Point of Interest), for example type in museum.
In Latitude Longitude, you can search for the following:
 Latitude and longitude coordinates, for example, type in:

N 51°30′31″ W 0°08′34″.

54

Entering search terms

STEP BY STEP SEARCH ONLY

Select Drive To in the Main Menu, then select Address or Point of Interest. The search screen
shows the keyboard and the following buttons:

1. Back button
Select this button to go back to the previous screen.

2. Search input box
Enter your search term here. As you type, matching addresses or POIs are shown.

Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.

Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.

3. Country or state selector
Select the country or state you want to search.

4. View button
Select this button to return to the map view or guidance view.

5. 123?! button
Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle

between the numbers and more symbols. Select the ABC button to go back to the general key­board.

6. Keyboard layout button
Select this button to change your keyboard layout to another language. You can choose up to four

layouts from the list. If you have more than one layout selected, selecting the keyboard layout
button opens a pop-up so you can quickly swap between your selected keyboard layouts. Press

and hold this button to go directly to the list of all the layouts.

7. Done button
Select this button to hide the keyboard.

8. Show/hide keyboard button
Select this button to show or hide the keyboard.

55

Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to

quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the

screen.

Working with search results

STEP BY STEP SEARCH ONLY
Your Address or Point of Interest search results are shown in a list.

Tip: To see more results, hide the keyboard or scroll down the results list.

When you select an address from the list of search results, you can choose to show it on the map, add
a cross road or plan a route to that chosen location. To get an exact address you can add the house
number. When you select a POI from the list of search results, it is shown on the map.

56

When you show the address or POI on the map, you can use the pop-up menu to add the location to

Legal and financial services

My Places. If a route is already planned, you can add the location to your current route.

Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.

About postcodes

When searching using a postcode, your results depend on the type of postcode used in the country
that you are searching in.

The following types of postcodes are used:

 Postcodes that navigate you to a street or part of a street.
 Postcodes that navigate you to an area comprising, for example, a single town, several villages in

a rural area or a district in a large city.

Postcodes for streets

Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally enter
the house number. For example, "1017CT 35". Your device then plans a route to a specific house or
building on a specific street.

Postcodes for areas

Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the villages
within that postcode.

When using quick search, you may get results from multiple countries if you enter a postcode for an
area.

Note: If you search using a postcode for an area, you will not get a specific address in your results.

This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by the
postcode for an area narrows the results down to the Neustadt that you are looking for.

As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.

List of POI type icons

57

Court house

Cash dispenser

Legal - Solicitors

Financial institution
Legal - other services

Food services

Convenience store

Fast food restaurant

Restaurant

Chinese restaurant

Accommodation

Hotel or motel

Luxury hotel

Camping ground

Economy chain hotel

Emergency services

Hospital or polyclinic

Dentist

Police station

Veterinarian

Doctor

Fire station

Car-related services

Outside parking

Petrol station

Parking garage

Car wash

Car dealer

Vehicle inspection centre

58

Rental car facility

Electrical car charging
point(s)

Rental car parking

Car repair facility

Other services

Embassy

Pet services

Government office

Telecommunication

Company

Community service

Post office

Pharmacy

Shopping centre

Beauty services

Tourist information office

Shop

Education

College or university

School

Library

Convention centre

Leisure

Casino

Winery
Theatre

Tourist attraction

Cinema

Zoo

59

Concert hall

Amusement park

Museum

Exhibition centre

Opera

Cultural centre

Nightlife

Leisure centre

Children's Farm

Sport

Playing field

Swimming pool

Mountain peak

Water sports

Beach

Tennis court

Park or recreation area

Ice skating rink

Yacht basin or marina

Sports centre

Stadium

Golf course

Religion

Church

Place of worship

Travel

Railway station

Mountain pass

60

Airport

Scenic or panoramic view

Ferry terminal

Postcode

Note: Not used in all
countries.

Border crossing

Residential area

Bus station

City centre

Toll gate

Electrical car charging
stations

Rest area

Truck stop

Planning a route using step by step search
Using destination prediction

What is destination prediction?

Your START can learn your daily driving habits to saved favourite Places and it can also suggest
destinations when you start the device from sleep mode, for example, when driving to Work in the
morning.

Getting ready for destination prediction

Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your START, the faster you will get suggestions and the
more accurate the suggested destinations will be.

To receive predicted destinations, you need to do the following:
 Destination prediction is switched ON by default but if it has been switched off, go to Settings >

System > Your information and privacy, switch on Keep journey history on this device for
optional features.

 Make sure no route is planned.
 If your device has voice control, switch voice control ON. Make sure that your volume is not muted

and is set higher than 20%.

 Do some driving for a few days, planning routes to your favourite My Places destinations.

Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No button.

61

If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond yes or
no.

Tip: If you don't respond yes or no, your START assumes a yes.

To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No or tap the screen to return to the map.

Switching destination prediction on or off

You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.

Planning a route to an address

STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route to an address, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select Drive To.

3. Select Address.
You can change the country or state setting by selecting the flag before you select a city.

4. Enter the town or city name, or the postcode.
Towns with similar names are shown in the list while you type.
When the correct city or town appears in the list, select the name.

5. Enter the street name.
Streets with similar names are shown in the list while you type.

62

When the correct street name appears in the list, select the name.

6. Enter the house number.
Tip: If the house number does not exist then it appears red. The nearest house number is then

shown in the Drive to button.

7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route to a POI

STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:

1. Select the Main Menu button to open the Main Menu.

63

2. Select Drive To.

3. Select Point of Interest.
You can change the country or state setting by selecting the flag before you select a city.

4. Choose where to search. You can select from one of the following options:

- Near me.

- In town or city.

- Along route if you have planned a route.

- Near destination if you have planned a route.

- Near point on map if you have selected a point on the map.

- Near departure point if you have planned a route or a track.

5. Enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they

are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.

You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alter­natively, you can search for a specific POI, for example "Rosie's Pizzeria".

As you type, suggestions based on what you have entered are shown.

6. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.

7. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.

64

You see more information about the POI such as the phone number, full address and email.

8. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route to a city centre

STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route to a city centre, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select Drive To.

3. Select Address.
You can change the country or state setting by selecting the flag before you select a city.

4. Enter the town or city name.
Towns with similar names are shown in the list while you type.
When the correct city or town appears in the list, select the name.

65

5. Select the city centre POI.

6. Select Drive/Ride depending on which device you are using.

A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route to a POI using online search

STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.

Note: Searching online is only available on connected devices. To search online on your START,
you must be connected to TomTom services.

If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:

1. Search for a POI using Drive to in the Main Menu.

66

The search results are shown in a list.

2. Scroll to the bottom of the list and select Search Places Online.

3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on
the keyboard.

Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.

You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alter­natively, you can search for a specific POI, for example "Rosie's Pizzeria".

Note: When searching, you can search near your current location, in a town or city, or near your
destination. If you want to change how the search is done, select the button to the right of the
search box.

The search results are shown in a column.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

4. Select an individual POI from the list.
The location is shown on the map.

67

5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.

You see more information about the POI such as the phone number, full address and email.

6. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the

time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route using the map

Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route using the map, do the following:

1. Move the map and zoom in until you can see the destination that you want to navigate to.

Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.

2. When you have found your destination on the map, select it by pressing and holding the screen for
about one second.

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A pop-up menu shows the nearest address.

3. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.
Tip: You can use the location you selected in other ways, such as adding it to My Places, by

selecting the pop-up menu button.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route using My Places

To navigate to one of My Places from your current location, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select My Places.

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A list of all your Places opens.

3. Select the Place you want to navigate to, for example Home.
Your chosen Place is shown on the map with a pop-up menu.

4. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the

time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route using coordinates using step by step search

STEP BY STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:

1. Select the Main Menu button to open the Main Menu.

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2. Select Drive To.

3. Select Latitude Longitude.
Tip: The example coordinates shown on the screen are your current latitude and longitude.

4. Type in your pair of coordinates. You can enter any of these coordinate types:

 Decimal values, for example:

N 51.51000 W 0.13454

51.51000 -0.13454

Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude.
For locations west of the 0 meridian and locations south of the equator, use a minus sign (-)
before the coordinate.

 Degrees, minutes and seconds, for example:

N 51°30′31″ W 0°08′34″

 GPS standard coordinates, for example:

N 51 30.525 W 0 08.569

Note: The bar below the coordinates goes red if you enter coordinates that are not recognised by
your START.

5. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.

Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

6. Select a suggestion for your destination.
The location is shown on the map.

7. To plan a route to this destination, select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.

Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.

Planning a route in advance

You can plan a route in advance before you drive it. You can save the route as part of your My Routes
list.

To plan a route in advance, do the following:

1. Search for the location you want to use as a starting point.

2. Select Show on Map.

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3. Select the pop-up menu button.
A pop-up menu shows a list of options.

4. Select Use as Starting Point.

5. Search for the location you want to use as your destination.

6. Select Show on Map.

7. Select Drive/Ride in the pop-up menu.
Your route is planned using your chosen starting point and destination. The estimated journey

time is shown at the top of the route bar.

Tip: Stops, POIs and Places can all be selected as starting points using their pop-up menus.
Tip: You can save the route in My Routes.

8. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned. Guid-

ance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.

Changing the starting point to be your current location

1. Select the starting point of the route in the map view.

2. Select the pop-up menu button.
A pop-up menu shows a list of options.

3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting point is

removed from your route.

Changing the starting point into a stop

1. Select the starting point on the route in the map view.

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2. Select the pop-up menu button.
A pop-up menu shows a list of options.

3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.

Finding a car park

Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To find a car park, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select Parking.

The map opens showing the locations of car parks.

If a route is planned, the map shows car parks near your destination. If a route isn't planned, the
map shows car parks near your current location.

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You can change the screen to show a list of car parks by pressing this button:

You can select a car park from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.

If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.

3. Select a car park from the map or the list.
A pop-up menu opens on the map showing the name of the car park.

4. Select Drive/Ride depending on which device you are using.

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A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.

Tip: You can add a car park as a stop on your route by using the pop-up menu.

Finding a petrol station

Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To find a petrol station, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select Petrol Station.

The map opens showing the locations of petrol stations.

If a route is planned, the map shows petrol stations along your route. If a route isn't planned, the
map shows petrol stations near your current location.

You can change the screen to show a list of petrol stations by pressing this button:

You can select a petrol station from the list to locate it on the map.

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Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.

If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.

3. Select a petrol station from the map or the list.
A pop-up menu opens on the map showing the name of the petrol station.

4. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.
Tip: You can add a petrol station as a stop on your route by using the pop-up menu. A petrol

station that is a stop on your route has a blue icon.

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The Current Route menu

Clear Route / Clear

Track

Select this button to clear the currently planned route or track.
The Current Route Menu closes and you return to the map view.

Skip Next Stop

Select this button to skip the next stop on your route.

Find Alternative

You see this button when you have planned a route. Select this button to
show up to three alternative routes on the map view.

Avoid Blocked

Road

Select this button to avoid an unexpected obstacle that is blocking the road
on your route.

Avoid Part of

Route

Select this button to avoid part of a route.

Avoid Toll Roads

and More

Select this button to avoid some types of route features that are on your
currently planned route. These include ferries, toll roads and unpaved
roads.

You can also avoid route features using the route bar.

Changing your route

When you have planned a route or track, select the Current Route or Current Track button in the
Main Menu to open the Current Route or Current Track Menu.

The following buttons are available in the menu:

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Show Instructions

Select this button to see a list of turn-by-turn text instructions for your
planned route.

The instructions include the following:

 Your current location.
 Street names.
 Up to two road numbers shown in road shields whenever available.
 An instruction arrow.
 An instruction description.
 The distance between two consecutive instructions.
 Exit number.
 The full addresses of stops on your route.

Tip: Select an instruction to see a preview of that section of the route in
the map view.

You can also select the instruction panel in the guidance view to see
turn-by-turn text instructions.

Add Stop to Route

Select this button to add a stop to your currently planned route. You can
also add a stop to your route directly from the map.

Add to My Routes

If you plan a new route that has not already been saved, you see this
button. Select this button to save this route as part of your My Routes list.

Save Changes to

Route

If you make a change to a My Route, you see this button. Select this button
to save the changes.

Change Route

Type

Select this button to change the type of route used to plan your route. Your
route will be recalculated using the new route type.

Reorder Stops

Select this button to see the lists of stops for your current route. You can
then change the order of the stops on your route.

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Drive to Route or

Track

Select Drive to Route to plan a route from your current location to the
starting point of a My Route. The starting point is converted to a stop.

Drive to Track plans a route to the nearest point of the track from your
current position.

Drive to Starting

Point

On the Current Track menu, select this button to plan a route to the starting
point of the track. The starting point is converted to a stop. For more
information, see Navigating using a track.

Share Track

On the Current Track menu, select this button to export the current track as
a GPX file and save it on a memory card for sharing with other users.

Play Route or

Track Preview

Select this button to watch a preview of your planned route or track.

Stop Route or

Track Preview

Select this button to stop the preview of your planned route or track.

Avoiding a blocked road

If there is a blocked road on your route you can change your route to avoid it.

1. In the guidance view, select the current location symbol or the speed panel.
Tip: The speed panel is only shown when you have started driving on your route.

2. Select Avoid Blocked Road.
A new route is found that avoids the blocked road. You may get shown up to two alternatives

depending on the road network between you and your destination.
The new route is shown on the map view with the difference in travel time in a balloon.

Note: It may not be possible to find an alternative route around the blocked road if none exists.

3. Select the new route by selecting the time balloon.
Guidance to your destination resumes avoiding the blocked road. As soon as you start driving, the

guidance view is shown automatically.

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Avoiding part of a route

If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of a
route to avoid.

1. Select the Main Menu button to open the Main Menu.

2. Select Current Route.

3. Select Avoid Part of Route.

A screen opens showing a list of the sections that comprise your current route.

4. Select the section of the route that you want to avoid.
A preview shows you the section you have chosen on the map.

5. Select Avoid.
A new route is found that avoids your chosen route section. The new route is shown on the map

view.
Note: It may not be possible to find an alternative route around the route section if none exists.
Guidance to your destination resumes avoiding your chosen route section. As soon as you start

driving, the guidance view is shown automatically.

Finding an alternative route

Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.
To find an alternative route, do the following:

1. Plan a route as usual.

2. On the map view, select the route itself.

3. Select the pop-up menu button to open the menu.

4. Select Alternative Route and then select Find alternative.

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Up to three alternative routes are shown on the map view. Each alternative route shows the
difference in travel time in a balloon. You can also select the km/mi button to show the difference
as a distance.

5. Select your chosen route by tapping on the time balloon.

6. Select Let's go.

7. Guidance to your destination begins. As soon as you start driving, the guidance view is shown
automatically.

Note: You can also find alternative routes by selecting Current Route in the main menu, followed
by Find Alternative.

Types of route

Select Change Route Type to change the type of route planned to your current destination. Your
route is recalculated using the new route type.

You can select the following types of route:
 Fastest route - the fastest route to your destination. Your route is constantly checked taking into

account the traffic conditions.

 Shortest route - the shortest route to your destination. This may take much longer than the

fastest route.

 Most eco-friendly route - the most fuel-efficient route.
 Avoid motorways - this type of route avoids all motorways.
 Winding route - the route with the most turns.

Note: Winding routes are only available for TomTom Rider navigation devices.

You can set the default route type in the Settings Menu.

Avoiding features on a route

You can choose to avoid some features that are on your currently planned route. You can avoid the
following route features:

 Toll Roads
 Ferries and car shuttle trains
 Carpool Lanes
 Unpaved Roads

Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are
not present in every country. To travel on these lanes, you may need to have more than one person
in the car, for example, or the car may need to use environmentally-friendly fuel.

If you choose to avoid a route feature, a new route is planned.

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In Route Planning in the Settings Menu, you can set how each route feature is handled when a new
route is planned.

To avoid a feature on your route, do the following.

1. Select the Main Menu button to open the Main Menu.

2. Select Current Route.

3. Select Avoid toll roads and More.

A screen opens showing a list of the features you can avoid. The features found on your route are
highlighted.

4. Select feature that you want to avoid.

5. Select OK.
A new route is found that avoids the route feature. The new route is shown on the map view.

Note: It may not be possible to find an alternative route around the route feature if none exists.
Guidance to your destination resumes. As soon as you start driving, the guidance view is shown

automatically.

Avoiding an incident or route feature using the route bar

You can avoid an incident or route feature that is on your route.

Note: It may not be possible to find an alternative route around the incident or route feature if none
exists.

1. In the route bar, select the symbol for the route feature you want to avoid.

2. The route feature is shown on the map together with the pop-up menu.

3. Select Avoid in the pop-up menu.
A new route is found that avoids the route feature.

Adding a stop to your route from the current route menu

1. In the Main Menu, select Current Route.

2. Select Add Stop to Route.
The map view is shown.

3. To select a stop, do one of the following steps:

 Zoom in on the map, then press and hold to select a location. In the pop-up menu, select Add.

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 Select Search and search for a location. When you have found a location, select Add.

Your route is recalculated to include your stop.

Adding a stop to your route using the map

1. Press the switch view button to show the map.
Your complete route is shown on the map.

2. Zoom in on the map, then press and hold to select a location.

3. Select the pop-up menu button.

4. Select Use in Route.

5. Select Add to Current Route.

Your route is recalculated to include your stop.

Deleting a stop from your route

1. In the route bar, press the stop you want to delete.
The map zooms in to the stop and shows a pop-up menu.

Tip: If you select the wrong stop press the back button to return to the map.

2. Select Delete This Stop.
The stop is deleted and your route is recalculated.

Skipping the next stop on your route

1. In the Main Menu, select Current Route.

2. Select Skip Next Stop.
The map view is shown. The next stop on your route is deleted and your route is recalculated.

Reordering stops on a route

1. In the Main Menu, select Current Route.

2. Select Reorder Stops.
The map view is shown with the route cleared. The starting point, destination and all the stops are

shown.

3. Select the stops one by one in the order you wish to drive them.
The symbols change to a flag as you select each stop. The last stop you select becomes your

destination.
Your route is recalculated with the stops in the changed order.

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About My Routes

My Routes

My Routes provides an easy way to save and retrieve routes and tracks.
You may want to use My Routes in one or more of the following situations:
 While working - Your job involves driving several routes with multiple stops on a daily basis. Your

routes can change and you need to be flexible and be able to change the order of your stops or
change the planned route.

 While on holiday - You are going on holiday and want to plan and save a route. Your route

includes scenic roads, stops at various hotels, and other places like tourist attractions.

 While touring - You want to follow a tour you have downloaded from the Internet, or drive a route

another user has shared with you.

 While commuting to work - You want to add one or two regular stops between home and work.

Your route back home in the evening is the reverse of your route to work in the morning.

Routes can be created and saved on your START or in MyDrive. You can also use a tool such as Tyre
Pro to create and edit routes and tracks.

About routes and tracks

The term "route" includes two types of route from one place to another:
 Routes have a starting point and a destination, and perhaps some stops. Your device calculates

your preferred type of route between all these points, for example, the fastest or most economical,
and uses Traffic. You can edit a route by, for example, adding stops or moving the starting point.
Routes can be imported but cannot be exported from your device.

 Tracks also have a starting point and a destination, but have no stops. Your route follows the

track as closely as possible, ignoring your preferred type of route and traffic conditions, and any
traffic on the route. You can only edit tracks using tools such as Tyre Pro. Tracks can be imported
and exported from your device.

Tip: Tracks have a dotted arrow!

Important: Routes and tracks cannot be stored on the same memory card as maps because different

memory card formatting is used.

About GPX and ITN files

GPX files (GPS exchange format)

GPX files contain a very detailed recording of where you have been on your track, including any
off-road locations. GPX files become tracks after import.

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Using GPX files

There are several things you can do with your GPX file:

 Use a tool such as Tyre Pro to view your track file.
 Export to a memory card or directly to your computer, then use your computer to view the file

using software such as Google Earth.
Note: While viewing your recording, you may notice that the recorded GPS locations do not

always correspond with the roads. This can happen for several reasons. Firstly, your device tries
to keep the files small and this can cause a slight loss of data precision. Secondly, your device
records the actual data from the GPS chip for an accurate representation of where you’ve been,
rather than what you see on your screen. Thirdly, the software with which you view the recording
may have the maps misaligned.

 Share the file with friends by exporting it.

Note: Tracks can be imported and exported.

ITN files (TomTom's own Itinerary file format)

An ITN file contains less detail than a GPX file. An ITN file can contain a maximum of 255 locations
which is enough to recreate a route accurately. ITN files become routes after import.

Using ITN files

There are several things you can do with your ITN file:
 You can import an ITN file onto your TomTom START so you can travel that same route again

and get navigation instructions.

 Use tools such as Tyre Pro to view your route.

Note: Routes can be imported but cannot exported.

Saving a route

1. Plan a route using the steps described in Planning a route.
Tip: If you cannot see your planned route on the map view, select the back button to show your

route.

2. Select the route.

3. Select the pop-up menu button to open the menu.

4. Select Manage Route, then Add to My Routes.
The name of the route is shown in the edit screen.

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5. Edit the name of the route so that you can easily recognise it.

6. Save your route in the My Routes list.

Tip: You can also save a route using the Add to My Routes button in the Current Route menu.

Navigating using a saved route

To navigate using a previously saved route, do the following:

1. In the Main Menu, select My Routes.

2. Select a route from your list.
The route is shown on the map view.

3. To navigate to the start of the saved route, select Drive/Ride depending on which device you are
using.

The starting point of the saved route is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.

Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.

Navigating to a stop on a saved route

You can navigate from your current location to a stop on your saved route instead of to the start of the
saved route. The stop is changed to the start of your route. Your new starting point might be one
closer to your current location, or you might just want to make your route shorter.

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Note: The route from the original starting point up to the new starting point is removed from the
route.

Note: Your original route in My Routes is not changed. If you want to see the whole route, select the
route again in My Routes.

1. In the Main Menu, select My Routes.

2. Select a route from your list.
The route is shown on the map view.

3. Select the stop that you want to use as your starting point, then select the pop-up menu button to
open the menu.

4. Select Start Route From Here.
Your route is calculated from the new starting point.

5. Select Drive/Ride.

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The starting point of your route is converted to your first stop and then the route is planned from
your current location. Guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.

Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.

Adding a stop to a saved route using the map

Note: You can also press and hold a location on the map and select Add to Current Route from

the pop-up menu.

1. Press the switch view button to show the map.
Your complete route is shown on the map.

2. Select the route.

3. Select the pop-menu button to open the menu.

4. Select Manage Stops.

5. Select Add Stop to Route.

6. Select your new stop on the map.
Tip: If you know the name of your new stop, you can use Search to select your stop instead of

using the map.

7. Select the Add Stop button to add this location as a stop.
Your route is recalculated to include your stop.

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Tip: To update the saved route in your My Routes list with the changes, select the route om the
map then select Save Changes to Route in the pop-up menu.

Recording a track

You can record a track while you drive, with or without a route planned. After recording, you can then
export your track so that you can share it with others or view it using tools such as Tyre Pro.

To record a track, do the following:

1. In the Main Menu, select Start Recording.
A red dot appears in the lower right-hand corner of the screen and initially flashes 3 times to show

that you are now recording. The dot remains on the screen until you stop recording.

2. To stop recording, select Stop Recording in the Main Menu.

3. Enter a name for your track or you can leave it at the suggested date-time combination.

4. Select Add or Finished, depending on the device you are using.

5. Your track is saved in My Routes.
Note: You can export tracks as GPX files and save them on a memory card for sharing with

others.

Navigating using a track

You can import tracks on to your START using MyDrive. To navigate using an imported track, do the
following:

1. In the Main Menu, select My Routes.

2. Select a track from your list.
The track route is shown on the map view.

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3. Select the track, then select the pop-up menu.

4. Select Drive to Starting Point.
The starting point of the track is converted to your first stop and then the route is planned. Guid-

ance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.

Note: You see two different colours on the map for your route and track. You see one colour for
the route from your current location to the starting point, and another second colour for the track.

Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Drive to Starting

Point.
Alternatively, select Drive to Starting Point or Ride to Route in the Current Track menu.

Deleting a route or a track from My Routes

1. In the Main Menu, select My Routes.

2. Select Edit List.

3. Select the routes you want to delete.

4. Select Delete.

Exporting tracks to a memory card

You can export tracks as GPX files and save them on a memory card for sharing with other users.
Important: Routes and tracks cannot be stored on the same memory card as maps because different

memory card formatting is used.

Note: Currently, you can export only tracks from your START.

To export one or more tracks, do the following:

1. In the Main Menu, select My Routes.

2. Select Share Tracks.
Tip: Alternatively, when in map view, select a track and select Share Track from the pop-up

menu.

3. Select one or more tracks from your list for export.
Tip: To select or deselect all routes for export, select the pop-up menu button.

4. Select Share then select Export to Memory Card.
You see the message Saving.

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Tip: If there is not enough space on your memory card or your card is not formatted correctly,
you get on-screen help to fix the problem.

5. When you see a message that your tracks have been exported successfully, remove your memory
card to share your tracks with other users.

Note: Each exported route is saved as a GPX file in the TomTom Routes folder on your
memory card.

Importing routes and tracks from a memory card

You can import two types of files from a memory card:

 GPX files - these become tracks after import.
 ITN files - these become routes after import.

ITN files are TomTom itinerary files. Other users can record itinerary files and share them with you, or
you can download both ITN and GPX files tools such as Tyre Pro.

To import one or more routes and tracks from a memory card, do the following:

1. Insert a memory card into the card slot on your TomTom START.
If routes are found on your memory card, a message confirms this.

2. Select Import Routes.

3. Select one or more routes from the list on your memory card for import.

4. Select Import.
You see the message Importing tracks. Your routes are imported onto your device.

5. When you see a message that your routes have been imported successfully, remove your
memory card.

6. To view your imported routes and tracks, select My Routes in the Main Menu.

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About Map Share

Map Share

You can report map changes using Map Share. These map changes are then shared with other
TomTom device users when they receive a map update.

There are two ways to report a map change:

 Select a location on the map and create the change report immediately.
 Mark a location and create the change report later.

To send your map change reports to TomTom, you must connect your START to your computer and
use MyDrive Connect.

All map changes are verified by TomTom. These verified changes are then available as part of the
next map update which you can get when you connect your device to MyDrive Connect using a USB
connection.

Tip: If a road closure is reported using Map Share, the closure is verified and immediately shown by
RDS-TMC Traffic.

Creating a map change report

Important: For safety reasons, do not enter the full details of a map change while you are driving. You

can always mark the location and create the report later.
To create a map change report, do the following:

1. Press and hold to select the location of the map change on the map view.

2. Select the pop-up menu button to open the menu.

3. Select Report Map Change from the pop-up menu.

4. Select the type of map change you want to apply.

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Note: If you want to report a map change of a type not shown in the menu, use the Map Share

Reporter at tomtom.com.

5. Follow the instructions for your chosen type of map change.

6. Select Report.

7. Connect your START to MyDrive Connect to send your map change report to TomTom and
receive map changes from other TomTom users.

Creating a map change report from a marked location

If you see a map inconsistency while you are driving, you can mark the location so you can report the
change later.

Tip: You can mark your current location even when you are driving.

Important: Do not report map changes while you are driving.

1. In the map view or the guidance view, select the current location symbol or the speed panel.
The Quick Menu opens.

2. Select Mark Location.
The marked location is stored in My Places with the date and time you saved the location.

3. In the Main Menu, select My Places.

4. Open the Marked locations folder and select the marked location.
The marked location is shown on the map.

5. Select Report Map Change from the pop-up menu.

6. Select the type of map change you want to apply.

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Note: If you want to report a map change of a type not shown in the menu, use the Map Share

Reporter at tomtom.com.

7. Follow the instructions for your chosen type of map change.

8. Select Report.
The marker for the marked location is removed from the map.

9. Connect your START to MyDrive Connect to send your map change report to TomTom and
receive map changes from other TomTom users.

Types of map change

There are several types of map change available.

Note: If you want to report a map change of a type not described below, use the Map Share

Reporter at tomtom.com.

For all map changes described below, you need to connect your START to MyDrive Connect to send
your map changes report to TomTom and receive map changes from other TomTom users.

Road Restriction
Select this option to block or unblock a road. You can block or unblock the road in one or both

directions by doing the following:

1. Press and hold to select the location of the map change on the map view.

2. Select the pop-up menu button to open the menu.

3. Select Report Map Change from the pop-up menu.

4. Select Road Restriction.
Select the road sign at either end of the road to change it from open to closed or vice versa.

5. Select Report.

Street Name

Select this option to correct an incorrect street name.

1. Press and hold to select the location of the map change on the map view.

2. Select the pop-up menu button to open the menu.

3. Select Report Map Change from the pop-up menu.

4. Select Street Name.

5. Enter the correct street name.

6. Select Report.

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Turn Restriction

Select this option to report incorrect road turn restrictions.

1. Press and hold to select the location of the map change on the map view.

2. Select the pop-up menu button to open the menu.

3. Select Report Map Change from the pop-up menu.

4. Select Turn Restriction.

5. If the incorrect junction is shown, select Select another junction.

6. Select the approach direction.
The map rotates so that the direction you are coming from is shown at the bottom of the screen.

7. Select the traffic signs in turn to change the turn restrictions for each road at the junction.

8. Select Report.

Speed Limit
Select this option to correct the speed limit on the map.

1. Press and hold to select the location of the map change on the map view.

2. Select the pop-up menu button to open the menu.

3. Select Report Map Change from the pop-up menu.

4. Select Speed Limit.

5. Select the correct speed limit.
If the correct limit is not shown, scroll left or right through the available speed limits.

6. Select Report.

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About RDS-TMC

Traffic

The Traffic Message Channel (TMC), also known as RDS-TMC, transmits traffic information as a radio
signal and is available free of charge in many countries.

TMC is not a TomTom service, but is available when using the TomTom RDS-TMC Traffic Receiver.

Note: TMC is not available in all countries. To check the availability of TMC services in your
country, go to tomtom.com/5826.

TomTom is not responsible for the availability or quality of traffic information provided by TMC.

Looking at traffic on the map

Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority incident
is shown - for example, a road closure is higher priority than road works or a closed lane.

Tip: Select an incident on the map to see more detailed information.

1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in minutes,

for example 5 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at

that location, with red being the slowest. The stripes on the traffic jam are also animated to show
the speed of the traffic, where appropriate.

For a complete list of incident types, see Traffic incidents.

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2. Traffic incident on your route but in the opposite direction of travel.

Traffic

Accident

Dangerous conditions

Roadworks

Lane closure

3. Traffic incidents on roads that are not visible at your current zoom level.

Looking at traffic on your route

Information about traffic incidents on your route is shown in the route bar on the right-hand side of the
map and guidance views.

The route bar tells you about traffic delays while you are driving, using symbols to show you where
each traffic incident is located on your route. When using the map view, you can also select symbols
on the map itself.

Note: If your START isn't receiving any traffic information, a symbol showing traffic with a cross
appears underneath the arrival information panel.

Note: To make the route bar more readable some incidents may not be shown. These incidents will
always be of minor importance and only cause short delays.

To get more information about an incident, select an incident in the route bar. The map opens zoomed
in on the incident and an information panel opens showing detailed information about the traffic
incident.

The information shown includes:

 The cause of the traffic incident - for example accident, road works, lane closure, or weather.
 The severity of the incident - slow traffic, queuing traffic or stationary traffic.
 The delay time.
 The length of the incident.

For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.

Traffic incidents

The following traffic incident symbols are used in the map view and in the route bar to show the cause
of a traffic jam:

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Road closure

Rain

Fog

Ice or snow

Wind

The symbol or number at the start of the incident shows the type of incident or the delay in minutes, for

Traffic speed is 0% to 20% of the allowed speed

Traffic speed is 20% to 40% of the allowed speed

Traffic speed is 40% to 100% of the allowed speed

Traffic speed is normal.

Road closed, no traffic.

 A warning symbol is shown in the route bar.
 The route bar zooms in to the start of the traffic jam.
 Your distance to the start of the traffic jam is shown in the route bar.
 The colour of the road on the route bar changes to orange or red,

depending on the severity of the traffic jam.

 The background colour of the route bar background changes to red if

you are driving too fast towards the traffic jam.

 You hear a warning sound.

example 4 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that

location, with red being the slowest. The stripes on the traffic jam are also animated to show the speed
of the traffic, where appropriate.

Approaching a traffic jam warning

A warning is given as you approach a traffic jam. You are warned in several ways:

To change the way you are warned, select Sounds & Warnings in the Settings menu.

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Avoiding a traffic jam on your route

You can avoid a traffic jam that is on your route.

Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.

Avoiding a traffic jam using the route bar

1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.

2. Select the pop-up menu button.

3. Select Avoid in the pop-up menu.
A new route is found that avoids the traffic jam.

Avoiding a traffic jam using the map

1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.

2. Select the pop-up menu button.

3. Select Avoid.
A new route is found that avoids the traffic jam.

Selecting a faster route

When a faster route is found, you are asked if you want to take the faster route.

Tip: To be asked to select a route, select Ask me so I can choose in the Route Planning menu in

Settings.

If you've not already selected the faster route, as you approach the faster route it is shown on the
guidance view in green. A decision symbol is shown in the route bar.

To select the faster route, take the green route shown. Your device automatically displays your new
route.

To ignore the faster route, just continue following your current route.

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To get more information about the faster route, select the decision symbol in the route bar. The map
opens zoomed in on the location where you have to take the new route.

Advanced Lane Guidance

Note: Lane guidance is not available for all junctions or in all countries.

Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct
driving lane for your planned route.

As you approach an exit or junction, the lane you need is shown on the screen.

Tip: To close the lane image, select anywhere on the screen.

You can choose to see a split screen with the Guidance view on the left and lane guidance on the
right, or a full screen with only lane guidance. You can also switch off lane guidance. Go to

Appearance in Settings to change the Motorway exit previews setting.

Time-dependent speed limits

Some speed limits change depending on the time of day. For example, you may see the speed limit
near schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the
afternoon between 15.00 - 16.00. Where possible, the speed limit shown in the speed panel changes
to show these variable speed limits.

Some speed limits change depending on driving conditions. For example, the speed limit will decrease
if there is heavy traffic, or the weather conditions are bad. These variable speed limits are not shown
in the speed panel. The speed shown in the speed panel is the maximum speed limit allowed in good
driving conditions.

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