The following information provides an historical summary of changes made to this product
since the original release.
Software Version
TSC 80e TRANSFER SWITCH CONTROLLER
2.2 09/02/27
Software revised for TSC 80 Controllers. No changes to TSC 80e
Controller features or operation.
2.1 09/01/21
Software updated to incorporate Configurable PT Ratio for 3 phase,
3 wire applications
2.0 08/08/14
Original software release for TSC 80e
Operating & Service Manual Version
Rev 0 09/01/19
Original release of dedicated Manual for TSC 80e
Contact Thomson Technology, to obtain applicable instruction manuals. Soft copy of most
current version is available at www.thomsontechnology.com.
PM091 Rev 1 09/02/27 Thomson Technology
1
TSC 80e TRANSFER SWITCH CONTROLLER
1.2. GENERAL INFORMATION
Installations should be done in accordance
with all applicable electrical regulation
codes as required.
The following information is provided for general information only pertaining to TSC
80e Transfer Switch Controllers installed in a Thomson Technology Automatic
Transfer Switch as applied in a typical site installation. For specific site installation
information, consult Thomson Technology as required.
NOTE:
CAUTION
contents subject to damage by
STATIC ELECTRICITY
This equipment contains static-sensitive parts. Please observe the following anti-static
precautions at all times when handling this equipment. Failure to observe these
precautions may cause equipment failure and/or damage.
• Discharge body static charge before handling the equipment (contact a grounded
surface and maintain contact while handling the equipment, a grounded wrist strap
can/should also be utilized).
• Do not touch any components on the printed circuit board with your hands or any
other conductive equipment.
• Do not place the equipment on or near materials such as Styrofoam, plastic and
vinyl. Place the equipment on grounded surfaces and only use an anti-static bag
for transporting the equipment.
1.3. NOTES TO TRANSFER SWITCH INSTALLER
1.3.1. SYSTEM VOLTAGE
If the transfer switch has programmable/multi-tap system voltage capability (refer to
electrical schematic), confirm the transfer switch has been configured for the correct
PM091 Rev 1 09/02/27 Thomson Technology
2
TSC 80e TRANSFER SWITCH CONTROLLER
system voltage. If the transfer switch requires reconfiguring, the TSC80e controller will
require re-programming as well.
WARNING
Failure to confirm and match transfer
switch voltage with the system voltage
could cause serious equipment damage.
1.3.2. SYSTEM PHASING - HIGH LEG DELTA SYSTEMS
When the transfer switch is connected to a 3-phase 4-wire delta systems, the “High”
leg (Phase B, colored Orange), must be connected to Phase B of the Utility and/or
Generator supply. This will ensure the ATS control power, which is internally
connected between Phase A and Neutral is maintained at 120VAC. Refer to figure
below for further details.
WARNING
Failure to match correct system phasing
will result in serious damage to the
TSC 80e controller.
Auto m atic Transfer
Switch (U tility Supply)
PH A
(U A)
240V240V
PH B
(U B)
B
(Or ange )
(Hi gh L eg )
20 8V
PH C
(U C )
Ne u ra l
(N )
A
(R ed)
12 0V120V
C
(Ye llow)
N
(W hite )
PM091 Rev 1 09/02/27 Thomson Technology
3
TSC 80e TRANSFER SWITCH CONTROLLER
CAUTION!!!
All installation and/or service work performed must be done by qualified
personnel only. Failure to do so may cause personal injury or death.
1.3.3. REMOTE START CONTACT FIELD WIRING
As a minimum, the remote engine start control field wiring shall conform to the local
regulatory authority on electrical installations. Field wiring of a remote start contact
from a transfer switch to a control panel should conform to the following guidelines to
avoid possible controller malfunction and/or damage.
1.3.3.1.Minimum #14 AWG (2.5mm2) wire size shall be used for distances up to
100ft (30m)1). For distances exceeding 100 ft. (30m) consult Thomson
Technology.
1.3.3.2.Remote start contact wires should be run in a separate conduit.
1.3.3.3.Avoid wiring near AC power cables to prevent pick-up of induced
voltages.
1.3.3.4.An interposing relay may be required if field-wiring distance is
excessively long (i.e. greater than 100 feet (30m)) and/or if a remote
contact has a resistance of greater than 5.0 ohms.
1.3.3.5.The remote start contact provided is voltage free (i.e. dry contact).
Refer to the “TSC 80e Typical Connection Diagram” on page 52 for
terminal interface and contact voltage/current ratings or page 13 for
specifications on output contact ratings. Applying voltage or current in
excess of the ratings will damage the controller and is not cover by
Thomson Technology’s limited warranty.
1.3.4. DIELECTRIC TESTING
Do not perform any high voltage dielectric testing on the transfer switch with the
TSC80e controller connected into the circuit, as serious damage will occur to the
controller. All AC control fuses and control circuit isolation plugs connected to the
TSC80e must be removed if high voltage dielectric testing is performed on the transfer
switch.
PM091 Rev 1 09/02/27 Thomson Technology
4
TSC 80e TRANSFER SWITCH CONTROLLER
2. DESCRIPTION
The TSC 80e controller utilizes microprocessor-based design technology, which provides high
accuracy for all voltage sensing and timing functions. The TSC 80e is factory configured to control all
the operational functions and display features of the automatic transfer switch.
The TSC 80e controller consists of two parts; a Lexan faceplate, which is mounted externally on the
transfer switch door, and a printed circuit board (PCB), which is mounted inside the transfer switch on
the enclosure door. The TSC 80e PCB contains a built-in LCD display that is visible from the front
panel faceplate. The Lexan faceplate contains operation/data-acquisition/programming pushbuttons
and indication LEDs.
2.1. LEXAN FACEPLATE
The TSC 80e Controller Lexan faceplate is shown as in FIGURE 1. The Lexan pushbuttons
and LED lights are connected to the main PCB via plug-in ribbon cable. The main features of
the Lexan faceplate are described as follows with reference to FIGURE 1.
Utility Supply Available LED light
Load on Utility supply LED light
Load on Generator supply LED light
Generator Supply Available LED light
ATS Load Bus Energized LED light
Utility Power Fail Test Mode Pushbutton (Program value DECREMENT/DOWN Pushbutton) & LED light
Auto Generator Exercise Mode Pushbutton (Program value INCREMENT/UP Pushbutton) & LED light
LCD Display Screen Viewing Window
Programming Escape/Data Log review Pushbutton
Programming Enter Pushbutton
PM091 Rev 1 09/02/27 Thomson Technology
5
TSC 80e TRANSFER SWITCH CONTROLLER
FIGURE 1 - TSC 80e Controller Lexan Faceplate
• ESC pushbutton. The ESC function is used to “ESCAPE” or exit the last field or
programming menu. The program menu is a drill down format; by pressing the
ESC button the program steps back one layer at a time until it escapes/exits
the program menu. The ESC function can also be used to view the controllers
Data Logs that are stored.
• DOWN pushbutton. The DOWN function is used to change or decrement
values while in the programming mode and is used to scroll down through the
status menus or programming sub menus to the next item.
PM091 Rev 1 09/02/27 Thomson Technology
6
TSC 80e TRANSFER SWITCH CONTROLLER
• UP pushbutton. The UP function is used to change or increment a
programming value while in the programming mode and is used to scroll up
through the status menus or programming sub menus to the previous item.
• ENTER pushbutton. The ENTER function is used to access the Program
menus and “enters” and accept new programming or operating mode changes
after a new value has been selected.
2.2. PRINTED CIRCUIT BOARD
38
44
TB7
BT1
REAL TIME
CLOCK
BATTERY
SYS OK
PROG 2
PROG 3
PROG 1
ENG STOP
TRANSFORMER
TRANSFORMER
XFER UTIL
XFER GEN
LD ON GEN
(PROG 4)
LD ON UTIL
(PROG 5)
TB6
37
29
28
11
1
TB2-5
1
10
9
8
7
6
5
4
3
2
TB1
FIGURE 2
The printed circuit board (PCB) is shown in FIGURE 2. The PCB contains the following user
interface items:
PM091 Rev 1 09/02/27 Thomson Technology
7
TSC 80e TRANSFER SWITCH CONTROLLER
2.2.1. TERMINAL BLOCKS
Terminal blocks are located on the PCB as follows:
TB1 High voltage sensing terminal block (120-600VAC).
WARNING
Voltage sensing circuits are capable of lethal voltages while
energized. Standard safety procedures should be followed and
be performed by qualified personnel only. Failure to do so may
cause personnel injury and/or death.
TB2-TB6 Transfer control terminal block for 120VAC control power and input/output
circuits.
TB7 Low voltage control inputs (5VDC internally powered, switched to terminal
38).
2.2.2. DIAGNOSTIC LED’S
The TSC 80e controller provides diagnostic LED lights, which are mounted on the
printed circuit board as per FIGURE 2. Their functions are described as follows:
SYS OKLED flashes on and off at irregular intervals, which indicates
the microprocessor is functioning normally.
XFER TO UTILITYLED illuminates whenever the TSC 80e is initiating a signal
to transfer to the Utility supply. (UP transfer contact as noted
on the electrical schematic is closed)
XFER TO GENLED illuminates whenever the TSC 80e is initiating a signal
to transfer to the Generator supply. (GP transfer contact as
noted on the electrical schematic is closed)
ENG STOPLED illuminates whenever the TSC 80e is initiating an
ENGINE STOP (remote start contact is open).
PROG 1LED illuminates whenever the Programmable output Relay
#1 is turned on (relay on the circuit board is energized).
PROG 2LED illuminates whenever the Programmable output Relay
#2 is turned on (relay on the circuit board is energized).
PROG 3LED illuminates whenever the Programmable output Relay
#3 is turned on (relay on the circuit board is energized).
PM091 Rev 1 09/02/27 Thomson Technology
8
TSC 80e TRANSFER SWITCH CONTROLLER
LD ON GEN (PROG 4) LED illuminates whenever the Programmable output Relay
#4 is turned on (relay on the circuit board is energized).
Factory default function is “Load on Gen”.
LD ON UTIL (PROG 5) LED illuminates whenever the Programmable output Relay
#5 is turned on (relay on the circuit board is energized).
Factory default function is “Load on Utility”.
2.3. TSC 80e CONTROLLER FEATURES
The Thomson Technology TSC 80e Transfer Switch Controller utilizes the latest
advancements in microprocessor technology, printed circuit board assembly and software for
control of automatic transfer switches. The TSC 80e is the second generation of
microprocessor-based transfer switch controllers from Thomson Technology, and reflects over
30 years of transfer switch control experience. The TSC 80e is factory configured to monitor,
display and control all operational functions of the automatic transfer switch. All voltage
sensors and timers are fully user adjustable utilizing software configuration. The
microprocessor design provides high accuracy for all voltage sensing and timing functions as
well as providing many standard features.
• Utility AC voltage sensing (true RMS) – 120-600V single phase or 3 phase
• Generator AC voltage sensing (true RMS) – 120-600V single phase or 3 phase
• Generator AC frequency sensing
• Utility under voltage control setpoint 70 - 95% (adjustable)
• Generator under voltage control setpoint 70 - 95% (adjustable)
• Generator under frequency control setpoint 70 - 90% (adjustable)
• Engine warm-up timer 0-60 sec. (adjustable)
• Utility return timer 0-30 min. (adjustable)
• Engine start timer 0-60 sec. (adjustable)
• Engine cooldown timer 0-30 min. (adjustable)
• Neutral position delay timer 0-60 sec. (adjustable)
• Local utility power fail simulation test pushbutton & LED, door mounted
• Remote utility power fail simulation test pushbutton input (via terminal block)
• Load on utility supply & load on generator supply LED’s, door mounted
• Utility and generator source available LED’s, door mounted
• Weekly plant exercise timer (30 min. on load) manually initiated
PM091 Rev 1 09/02/27 Thomson Technology
9
TSC 80e TRANSFER SWITCH CONTROLLER
• Local plant exercise initiate pushbutton & LED, door mounted
600V). Note: voltage setting is dependent on type of voltage sensing
used on the ATS (i.e. with or without potential transformers). Refer to
section 5.4.5.
FREQUENCY (50, 60Hz)
PHASES (single or 3 phase)
3.6.1.6.GENERATOR UNDER VOLTAGE SETPOINT
The LCD screen displays the programmed generator under voltage sensor
setpoint value and the associated dropout % in the TSC 80e controller
(percentage is based on nominal voltage level selected in System
Configuration).
3.6.1.7.GENERATOR UNDER FREQUENCY SETPOINT
The LCD screen displays the programmed generator under frequency sensor
setpoint value and the associated dropout % in the TSC 80e controller
(percentage is based on nominal frequency level selected in System
Configuration).
PM091 Rev 1 09/02/27 Thomson Technology
23
TSC 80e TRANSFER SWITCH CONTROLLER
3.6.1.8.ENGINE START DELAY SETTING
The LCD screen displays the Engine Start Delay Timer, displayed are: active
timer value and programmed time delay setpoint in the TSC 80e controller.
3.6.1.9.ENGINE WARMUP DELAY SETTING
The LCD screen displays the Engine Warm-up Delay Timer, displayed are:
active timer value and programmed time delay setpoint in the TSC 80e
controller.
3.6.1.10.ENGINE COOLDOWN DELAY SETTING
The LCD screen displays the Engine Cooldown Delay Timer, displayed are:
active timer value and programmed time delay setpoint in the TSC 80e
controller.
3.6.1.11.NEUTRAL DELAY SETTING
The LCD screen displays the Neutral Delay Timer, displayed are: active timer
remaining value and programmed time delay setpoint in the TSC 80e controller.
3.6.1.12.UTILITY UNDER VOLTAGE SETTING
The LCD screen displays the programmed Utility Voltage under voltage sensor
setpoint value and the associated dropout % in the TSC 80e controller
(percentage is based on nominal voltage level selected in System
Configuration).
3.6.1.13.UTILITY RETURN DELAY SETTING
The LCD screen displays the Utility Return Timer, displayed are: active timer
value and programmed time delay setpoint in the TSC 80e controller.
3.6.1.14.AUTO EXERCISE MODE STATUS
The LCD screen displays if the Auto Exercise mode is currently enabled or
disabled. When it is enabled, the remaining time to test is displayed.
3.6.1.15.GENERATOR MODE STATUS
The LCD screen displays the present operating mode the generator is in.
3.6.1.16.UTILITY FAULT STATUS
The LCD screen displays the current status of the Utility Supply. The following
statuses can be displayed:
Normal
Utility Limit Switch Fail
Utility Switching Device Failed
PM091 Rev 1 09/02/27 Thomson Technology
24
TSC 80e TRANSFER SWITCH CONTROLLER
3.6.1.17.GENERATOR FAULT STATUS
The LCD screen displays the current status of the Generator Supply. The
following statuses can be displayed:
Normal
Gen Limit Switch Fail
Gen Switching Device Failed
3.6.2. LCD DISPLAY MODE OPERATION
The Lexan faceplate Up & Down arrow pushbuttons can be used for control or
navigation of the LCD screens as follows:
LCD Display Auto Scroll Halt: The automatic scrolling feature can be halted by
pressing and holding the DOWN arrow pushbutton for approximately 2 seconds
(2 LED flashes). The display will remain at the screen that was displayed when
the pushbutton was activated for 255 seconds, and then it will return to the auto
scroll mode.
Manual Advance & Lock-on to Next LCD Display Screen: To manually advance
the LCD to the next screen, press and hold the DOWN arrow pushbutton for
approximately 1 second until the screen changes.
Note: The LCD display will return to the automatic scrolling mode in 255
seconds if no other pushbuttons are used.
Note: For quick advancement to the next display screen, momentarily press the
DOWN arrow pushbutton until the screen changes.
Manual Return & Lock-on to Previous LCD Display Screen: To manually return
to the previous LCD screen, press and hold the UP arrow pushbutton for
approximately 1 second until the screen changes.
Note: The LCD display will return to the automatic scrolling mode in 255
seconds if no other pushbuttons are used.
Note: For quick advancement to the previous display screen, momentarily
press the UP arrow pushbutton until the screen changes.
3.6.3. SYSTEM STATISTICS
The SYSTEM STATISTICS menu displays the following events:
o Total Number of Transfers
PM091 Rev 1 09/02/27 Thomson Technology
25
TSC 80e TRANSFER SWITCH CONTROLLER
o Number of Hours Controller is energized
o Number of Hours Load is on Generator
o Number of Hours Load is on Utility
o Total Number of Transfers due to source failure
The TSC 80e has the maximum number of events memory as follows:
o Hours Max = 65,535 Hours 59 Minutes 59 seconds for Load on Gen
o Hours Max = 65,535 Hours 59 Minutes 59 seconds for Load on Util
o Total Transfers = 65,535
o Maximum Logged Events = 32 - Ring buffer
3.6.4. DATALOG MENU
The DATALOG menu displays the recorded data logging for the following events:
The TSC 80e will record the following data, and will time/date stamp when the event
occurred.
System Power OnGen Test Start
DST ActivatedGen Test Stop
DST De-ActivatedUtil Test Start
Load on GenUtil Test Stop
Load on Util
Black Start Util
Black Start Gen
Data Log Cleared
Fault on Util Xfr
Fault: Util Limit
Fault: Util Switch
Fault on Gen Xfr
Fault: Gen Limit
Fault: Gen Switch
Fault Reset
For Each phase (A, B, C) of Gen and
Utility; Under Voltage, Over Voltage,
Under Frequency, Over Frequency
PM091 Rev 1 09/02/27 Thomson Technology
26
TSC 80e TRANSFER SWITCH CONTROLLER
4. TSC 80e SOFTWARE PROGRAMMING INSTRUCTIONS
4.1. PASSWORDS
Access to the programmable parameters of the TSC 80e Transfer Controller is via a security
password number. Two levels of security passwords are provided as described below:
4.1.1. USER READ (VIEW ONLY MODE)
User can view any programming parameter as required. No Password is required for
the VIEW ONLY MODE. To enter the VIEW ONLY MODE to review programming
settings, follow the procedure as listed below:
1. Press the ENTER key.
2. Press the DOWN or UP keys to scroll through the available programming
menus.
3. Once the selected program menu is displayed, press the ENTER key to view
the sub-menus available.
4. Press the DOWN or UP keys to scroll through the programming sub-menus
available.
5. Once the selected program sub-menu item is displayed, press the ENTER key
to view the selected value.
To exit the programming sub-menus, press the ESC key. To exit back to the normal
display mode, press the ESC key again.
4.1.2. USER READ / WRITE MODE
User password can view and modify all programming parameters except sub-
menu items “Clear System Statistics”, “Clear Data Log”, “Set Voltage
Calibrations” & “System Options”. User password can also modify the User
password number. The Factory default number for the User read/write mode is
one (01).
4.1.3. MASTER READ / WRITE MODE
Master password can view and modify all programming parameters except items in the
“System Options”sub-menu. Master password can also modify the User password
number. Consult THOMSON TECHNOLOGY factory for master password number if
required.
PM091 Rev 1 09/02/27 Thomson Technology
27
TSC 80e TRANSFER SWITCH CONTROLLER
4.1.4. PASSWORD ENTRY PROCEDURE
To enter the programming mode, follow the procedure as shown:
1. Press the ENTER key to obtain the Password Main Menu. The “PASSWORD
ENTRY & RESETS” prompt will appear).
2. Press the ENTER key a second time to obtain the Password Sub Menus. The
“USER PASSWORD” prompt will appear). If the USER password is to be
entered, proceed to step #4.
3. Press the DOWN arrow key to select USER or MASTER password sub-menu
4. Once the USER or MASTER sub-menu is selected, press the ENTER key
again to allow password number entry (an asterisk (*) should appear to signal
data entry is possible).
5. Use the UP arrow key to adjust the right-hand digit, and if required use the
DOWN arrow key to adjust the left-hand digit. Once the desired number is
displayed, press ENTER key to accept the value.
NOTES
- The USER password can be modified only when the
MASTER Password is used and the “SET
PASSWORD” prompt is displayed.
- The MASTER Password cannot be changed.
- If programming menu is exited the password must be
re-entered.
4.2. SOFTWARE PROGRAMMING PROCEDURE
Once the correct password is entered and access is provided to the Programming menus, the
following procedure is required to locate and view/change a specific program value.
1. Press the DOWN or UP keys to scroll through the programming menus.
2. Once the selected program menu is displayed, press the ENTER key to view the sub-
menus available.
3. Press the DOWN or UP keys to scroll through the programming sub-menus available.
4. Once the selected program sub-menu item is displayed, press the ENTER key to
change the sub-menu item to a different value. An asterisk (*) must appear to signal
data entry is possible.
PM091 Rev 1 09/02/27 Thomson Technology
28
TSC 80e TRANSFER SWITCH CONTROLLER
Note:
If an asterisk (
make a program change, an incorrect level of password has been
entered which will prevent changing the value.
5. Press the DOWN or UP keys to change numeric values or selection of programming
functions available. Once the desired value is selected, press the ENTER key to
accept the change. The asterisk will disappear.
To exit the programming sub-menus, press the ESC key. To exit back to the normal display
mode, press the ESC key again.
) symbol does not stay displayed when attempting to
*
PM091 Rev 1 09/02/27 Thomson Technology
29
TSC 80e TRANSFER SWITCH CONTROLLER
4.3. PROGRAMMING DISPLAY MAIN MENU SCREENS
The following illustrates the available programming menus, which are available, and
the order in which they are displayed in software:
PASSWORD ENTRY & RESET
SYSTEM DATE & TIME
AUTO EXERCISE TIMER
SYSTEM OPTIONS
SYSTEM CONFIG
VOLTAGE CALIBRATION
UTILITY SETPOINTS
GENERATOR SETPOINTS
SYSTEM TIMING DELAYS
PROGRAMMABLE OUTPUTS
SYSTEM STATISTICS
DATA LOGS
PM091 Rev 1 09/02/27 Thomson Technology
30
TSC 80e TRANSFER SWITCH CONTROLLER
4.4. QUICK GUIDE VOLTAGE CHANGE PROGRAMMING PROCEDURE
A number of problems can cause the TSC 80e controller not to function properly. Refer to the
following list of typical problems. Consult the factory for any detailed information or for any problems
not listed.
CAUTION!!!
Before opening the Transfer Switch enclosure to perform any service task, it is imperative to
isolate the transfer switch from any possible source of power. Failure to do so may result in
serious personal injury or death due to electrical shock.
Service procedures must be undertaken by qualified personnel only!
Symptom Possible Causes
- Will not re-transfer to utility source
upon restoration
- Utility voltage is outside the pre-programmed limits (check
- A loose control connection
- Faulty limit switch contact in the ATS motor circuit
- Defective ATS Motor
- Defective TSC 80e controller (verify output signals with
- TSC 80e has “Transfer Fail” alarm activated which is
- Will not transfer to generator source
upon failure of utility source
- Warm-up time delay function has not timed out (verify TSC
- A loose control connection
- Faulty limit switch contact in the ATS motor circuit
- Defective ATS Motor
- Defective TSC 80e controller (verify output signals with
- TSC 80e has “Transfer Fail” alarm activated which is
- Transfer to generator source without a
power failure in the utility source
- Loose or broken wire to the utility voltage sensing terminals
- Utility supply voltage is slightly below voltage sensing
- A test mode has been activated
utility source for adequate voltage)
circuit board mounted diagnostic LED’s)
indicated by a flashing “Load on Utility” LED which is located
on the Lexan faceplate and/or a message on the LCD.
Determine cause of alarm and rectify before TSC 80e is
reset
- Generator set not producing enough voltage/frequency or
output circuit power switching device open
80e timer setting)
circuit board mounted diagnostic LED’s)
indicated by a flashing “Load on Generator” LED which is
located on the Lexan faceplate. Determine cause of alarm
and rectify before TSC 80e is reset
setpoints. Compare TSC 80e program voltage setpoints
with actual utility voltage.
PM091 Rev 1 09/02/27 Thomson Technology
55
TSC 80e TRANSFER SWITCH CONTROLLER
current condition (Service Entrance type ATS) and TSC 80e
Symptom Possible Causes
- Utility power switching device has tripped due to an over
“Transfer Fail” alarm activated. Determine cause of alarm
and rectify before TSC 80e is reset
- Generator does not start up or stop
when it should
- No time delay when there should be - Verify time delay function setting of TSC 80e controller
- power is not available at the load
terminals but the utility or generator
power switching device appears to be
closed to a live source
- Engine runs for no apparent reason - Verify the TSC 80e has not been set for test operation.
-
Verify remote engine control panel is set for automatic
mode.
Verify the FTS4 selector is not in the Off, Engine Start or
Test positions
Verify load bus voltage decay during transfer to enable
neutral delay timer
- The power switching device's trip unit (service entrance type
ATS) has tripped on a fault on the system. Correct the fault,
and manually reset the power switching device in the
transfer switch by moving it off and then on again with the
manual operating handle
- Load on Generator or Load on Utility
indication Lights are not operative
- Controller does not accept a new
USER password value when entered
- Verify the generator or Utility ATS mechanism limit switch is
closed to make correct signal feedback to the controller,
load voltage is present and load voltage sensing is correctly
wired to the controller from the mechanism load terminals.
The USER password can be modified only when the
MASTER Password is used and the “SET PASSWORD”
prompt is displayed.
8. TSC 80e REPLACEMENT PARTS
The TSC 80e controller is comprised of 3 component pieces, which may be ordered as replacement
parts as follows:
TSC 80e Controller Board c/w Lexan Face plate & rear cover - Part Number TSC80eSR
When ordering replacement parts please provide the following information:
1. Transfer Switch Model code (e.g. TS 873AA0200AS)
2. Transfer Switch Serial Number (e.g. W-022345)
The above information can be found on the transfer switch rating plate located on the outside of the
ATS door.
There are no user serviceable/replaceable components located
on the TSC 80e printed circuit board. If the TSC 80e controller
is deemed to be defective it must be returned to the Thomson
PM091 Rev 1 09/02/27 Thomson Technology
NOTE
56
TSC 80e TRANSFER SWITCH CONTROLLER
Technology Factory for repair or replacement. Please refer to
SECTION 9 for further details on product return procedures.
9. PRODUCT RETURN POLICY
Thomson Technology uses a Return Material Authorization (RMA) process. Please complete the
Return Authorization Request Form (available on our web page) for return of goods, warranty
replacement/repair of defective parts, or credit consideration and fax to the appropriate department.
Returns only: Sales Fax (604) 888-5606
Warranty replacement/Warranty Repair: Service Fax (604) 888-3370.
Upon receipt of your request, Thomson Technology will confirm with a copy of our Order
Acknowledgement via fax advising the RMA number which should be used to tag the defective