Taylor SB25 Service Manual

SERVICE MANUAL
Model SB25
Blended Ice Machine
Original Service Instructions
081218-S
8/12/14 (Original Publication)
(Updated 3/26/15)
Table of Contents
Section 1: Introduction 1...............................................
Safety 2.............................................................
SB25 Specifications 4.................................................
General Installation Instructions 6.......................................
Environmental Notices 8...............................................
Section 2: Controls and Systems 9......................................
Control Overview 10....................................................
Keypad 11............................................................
PC Connection 12......................................................
General Repairs 17....................................................
Blender Drive Board 30.................................................
Blender Pitcher Rinse Station 31.........................................
Blender Pitcher Rinse Station Repairs 32.................................
Section 3: Troubleshooting 37...........................................
General Troubleshooting 38.............................................
Rinse Station Troubleshooting 41........................................
Blender Troubleshooting 42.............................................
Section 4: Parts 45......................................................
Warranty Explanation 46................................................
Model SB25 Operator Parts 49..........................................
Model SB25 Internal Service Parts 51....................................
Model SB25 Drain Assembly 53.........................................
Model SB25 Front Panel 55.............................................
Model SB25 Manifold 082222-12 56......................................
Model SB25 Pump-Cane A. - X82356 57..................................
Rinse Station 58.......................................................
Table of Contents - Page 2
Rinse Station Manifold 082222-05 59.....................................
Parts List 60...........................................................
Wiring Diagram 68.....................................................
CAUTION: Information in this manual is intended to be used by Taylor Authorized Service Technicians only.
Note: Continuing research results in steady improvements; therefore,information in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation representative(s) are considered to be the original set of instructions.
E 2014 Carrier Commercial Refrigeration, Inc. (Original Publication)
(Updated March, 2015) 081218-S
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this work may be a violationof Copyright Law ofthe United States of America and other countries, could result in the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result in further civil and criminal penalties. All rights reserved.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc. 750 N. Blackhawk Blvd. Rockton, IL 61072
Model SB25 Table of Contents
Section 1: Introduction
S Safety
S Specifications
S General Installation Instructions
S Environmental Notices
Model SB25
1
Introduction
Safety
______________________________
We at Taylor are committed to manufacturing safe operating and serviceable equipment. The many built-in safety features that are part of all Taylor® equipment are aimed at protecting operators and trained service technicians alike.
This manual is intended exclusively for
Taylor authorized service personnel.
DO NOT attempt to run the equipment
unless you have been properly trained to do so.
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! Do not operate this unit
unless it is properly grounded and all service panels and access doors are restrained with screws. Failure to do so can result in severe personal injury from electrical shock!
S Appliances that are permanently connected
to fixed wiring and for which leakage currents may exceed 10 mA, particularly when disconnected, not used for long periods, or during initial installation, shall have protective devices such as a GFI to protect against the leakage of current, installed by authorized personnel to the local codes.
S Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not lighter than ordinary polychloroprene or other equivalent synthetic elastomer-sheathed cord (Code designation 60245 IEC 57) installed with the proper cord anchorage to relieve conductors from strain, including twisting, at the terminals and protect the insulation of the conductors from abrasion.
If the supply cord is damaged, it must be replaced by an authorized Taylor service technician in order to avoid a hazard.
Failure to follow these instructions may result in electrocution or damage to the unit.
S DO NOT attempt any repairs unless the
main power supply to the unit has been disconnected.
S DO NOT operate the unit with larger fuses
than specified on the data label.
S Stationary appliances which are not
equipped with a power cord and a plug or other device to disconnect the appliance from the power source must have an all-pole disconnecting device with a contact gap of at least 3 mm installed in the external installation.
DO NOT partially remove the ice hopper cover. Complete removal of the hopper cover is required when accessing the ice bin. Failure to follow this instruction may result in personal injury.
DO NOT remove any internal operating parts unless all control switches are in the OFF position. Failure to follow these instructions may result in severe personal injury from hazardous moving parts.
Introduction
2
Model SB25
THIS UNIT HAS MANY SHARP EDGES
THAT CAN CAUSE SEVERE INJURIES.
This unit must be installed on a level surface to avoid the hazard of tipping. Extreme care should be taken in moving this equipment for any reason. Two or more people are required to safely move this unit. Failure to comply may result in personal injury or equipment damage.
This appliance is only intended to be installed in a location where its use and maintenance is restricted to trained personnel.
This unit must NOT be installed in an area where a water jet or hose can be used. NEVER use a water jet or hose to rinse or clean this unit. Using a water jet or hose on or around this equipment may result in the electrocution of the user or damage to the equipment.
Cleaning and sanitizing schedules are governed by your state or local regulatory agencies and must be followed accordingly. Please refer to the cleaning section of the Operator Manual for the proper procedure to clean this unit.
WARNING!
Some consumers are highly allergic to strawberries. In some severe cases, allergic reactions to strawberries can cause death. When blending natural strawberry products, make sure excess product is removed from the pitcher to eliminate product carryover.
Model SB25
3
Introduction
SB25 Specifications
The Model SB25 is a combination unit consisting of the Model SB24 commercial ice shaver/blender unit and a rinse station.
The Model SB24 shaver/blender unit has the option of metered water and liquid sugar cane dispensing. The rinse station is a timer controlled, automatic system that rinses the interior of the blender pitchers.
Ice Hopper
The standard frosted ice hopper holds approximately 28 lbs (13 kg) of ice. An optional clear ice hopper is available which holds approximately 15 lbs (7 kg) of ice.
Blender Pitcher
The maximum fill capacity of the blender pitcher is 48 fl oz (1.4 liters).
Electrical
Two dedicated electrical connection are required for the SB24 and X81173-12. See the electrical chart for proper electrical requirements. Manufactured to be cord connected. Cord length is 9 ft. (274 mm) external to unit.
Blender Station
Electrical Total Amps
115/60/1 10.0A 5-15P
Supplied with
NEMA Cord
Water
A 3/8” (9.5 mm) water line with minimum 55 PSI (380 kPa) is required.
INSTALL POTABLE WATER CONNECTION WITH ADEQUATE BACK-FLOW PROTECTION TO COMPLY WITH APPLICABLE NATIONAL, STATE AND LOCAL CODES. WATER TEMPERATURE IS NOT TO EXCEED 125°F (51°C).
Drain
A drain is required. The drain must be able to accommodate a 1-1/8” (29 mm) diameter drain tube. A minimum of 1” (25 mm) air gap is required between the end of the drain tube and the drain to ensure proper flow.
IMPORTANT: The unit must be installed on a level surface for proper drainage.
Accessories include 10 ft. (3050 mm) of 7/8” (222 mm) ID drain hose.
Air Cooled
No additional clearance is required on either side of the unit for air inlet or discharge.
2” (50 mm) of clearance is required behind the unit to allow for proper routing of the drainage hardware.
12” (304 mm) of air clearance is required above the unit to allow for proper loading of ice into the ice hopper.
Dimensions
Width: 12-1/4” (311 mm) Depth: 18” (457 mm) Height:23-1/2” (597 mm)
Rinse Station
Electrical Total Amps Power Supply
24 VAC 0.63A 115V
This unit may be manufactured with other electrical characteristics. Refer to the local Taylor Distributor for availability. (For exact electrical information, always refer to the data label of the unit.)
Introduction
Approximate Weights
Net: 35 lb (15.9 kgs) Crated: Carton #1 35 lbs. (15.9 kgs)
Carton #2 11 lbs. (5 kgs)
Water Pressure
55 PSI (380 kPa) minimum incoming 100 PSI (690 kPa) maximum incoming
4
Model SB25
SB25 Specifications (Continued)
Model SB25
5
Introduction
General Installation Instructions
CAUTION: Only trained, authorized service
technicians should install the Blended Ice Machine. Failure to comply will void the factory warranty.
The following are general installation instructions. For complete installation instructions, please see the Installation Checklist.
ALL WIRING AND PLUMBING MUST
CONFORM TO NATIONAL AND LOCAL CODES.
INSTALL POTABLE WATER CONNECTION WITH ADEQUATE BACK-FLOW PROTECTION TO COMPLY WITH APPLICABLE NATIONAL, STATE AND LOCAL CODES.
This unit must be installed on a level surface to avoid the hazard of tipping. Extreme care should be taken in moving this equipment for any reason.
Two or more people are required to safely move this unit. Failure to comply may result in personal injury or equipment damage.
Uncrate the unit. Inspect the unit for damage. Report any damage to the Taylor Factory immediately.
This unit is made using USA sizes of hardware. All metric conversions are approximate.
Air Clearance:
Site Preparation
Review the area where the unit will be installed before uncrating the unit. Make sure that all possible hazards to the installer, user, and the unit have been addressed.
For Indoor Use Only: This unit is designed to operate indoors, under normal ambient temperatures of 70° - 75°F (21° - 24°C). The unit has successfully performed in high ambient temperatures of 104°(40°C) at reduced capacities.
This unit must NOT beinstalledinanarea where a water jet or hose can be used. NEVER use a water jet or hose to rinse or clean this unit. Using a water jet or hose on or around this equipment may result in the electrocution of the user or damage to the equipment.
No additional clearance is required on either side of the unit for air inlet or discharge.
2” (50 mm) of clearance is required behind the unit to allow for proper routing of the drainage hardware.
12” (304 mm) of air clearance is required above the unit to allow for proper loading of ice into the ice hopper.
Unit Preparation: Freezing Conditions Storage
In order to prevent the freezing of water lines in the unit, the drinking and rinse water lines shall be drained prior to storage of the unit in a location below freezing. If freezing of water in these lines does occur, thaw the lines in normal ambient conditions and check the water lines for signs of damage before and after supplying water to the unit.
Introduction
6
Model SB25
Installer Safety
Electrical Connections
In all areas of the world, equipment should be installed in accordance with existing local codes. Please contact your local authorities if you have any questions.
Care should be taken to ensure that all basic safety practices are followed during the installation and servicing activities related to the installation and service of Taylor® equipment.
S Only authorized Taylor service personnel
should perform installation, maintenance, and repairs on Taylor equipment.
S Authorized service personnel should consult
OSHA Standard 29CFRI910.147 or the applicable code of the local area for the industry standards on lockout/tagout procedures before beginning any installation or repairs.
S Authorized service personnel must ensure
that the proper personal protective equipment (PPE) is available and worn when required during installation and service.
S Authorized service personnel must remove
all metal jewelry, rings, and watches before working on electrical equipment.
The main power supply(s) to the units must be disconnected prior to performing any installation, maintenance, or repairs. Failure to follow this instruction may result in personal injury or death from electrical shock or hazardous moving parts as well as poor performance or damage to the unit.
In the United States, this equipment is intended to be installed in accordance with the National Electrical Code (NEC), ANSI/NFPA 70-1987. The purpose of the NEC code is the practical safeguarding of persons and property from hazards arising from the use of electricity. This code contains provisions considered necessary for safety.
In all other areas of the world, equipment should be installed in accordance with the existing local codes. Please contact your local authorities.
Each unit requires one power supply. Check the data label on the unit for fuse, circuit ampacity and other electrical specifications. Refer to the wiring diagram provided inside the control box for proper power connections.
Refer to the Electrical Specifications on page 4 for proper field wire connection.
It is recommended that the unit be plugged into an electrical surge protector for added protection against power surges, which could damage an electrical/electronics component. An electrical surge event may cause the unit to shut down. Such an event would require service by a qualified service technician if the unit was not adequately protected. A good surge protector, as would normally be used on a home computer, should be adequate and is available at most computer retail outlets or electrical supply stores.
This unit has many sharp edges that can
cause severe injuries.
Water Connection
New hose sets supplied with the appliance are to be used and old hose sets should not be re-used.
Model SB25
FOLLOW YOUR LOCAL ELECTRICAL CODES!
CAUTION: THIS EQUIPMENT MUST BE PROPERLY GROUNDED! FAILURE TO DO SO CAN RESULT IN SEVERE PERSONAL INJURY FROM ELECTRICAL SHOCK!
7
Introduction
S DO NOT operate the unit with larger fuses
than specified on the data label.
S Stationary appliances which are not
equipped with a power cord and a plug or another device to disconnect the appliance from the power source must have an all-pole disconnecting device with a contact gap of at least 3 mm installed in the external installation.
S Appliances that are permanently connected
to fixed wiring and for which leakage currents may exceed 10 mA, particularly when disconnected, not used for long periods, or during initial installation, shall have protective devices such as a GFI to protect against the leakage of current, installed by authorized personnel to the local codes.
S Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not lighter than ordinary polychloroprene or other equivalent synthetic elastomer-sheathed cord (Code designation 60245 IEC 57) installed with the proper cord anchorage to relieve conductors from strain, including twisting, at the terminals and protect the insulation of the conductors from abrasion.
If the supply cord is damaged, it must be replaced by an authorized Taylor service technician in order to avoid a hazard.
Failure to follow these instructions may result in electrocution or damage to the unit.
Environmental Notices
______________________________
If the crossed out wheeled bin symbol is affixed to this product, it signifies that this product is compliant with the EU Directive as well as other similar legislation in effect after August 13, 2005. Therefore, it must be collected separately after its use is completed, and cannot be disposed as unsorted municipal waste.
The user is responsible for returning the product to the appropriate collection facility, as specified by your local code.
For additional information regarding applicable local laws, please contact the municipal facility and/or local distributor.
NOISE LEVEL: Airborne noise emission does not exceed 89 dB(A) when measured at a distance of
1.0 meter from the surface of the unit and at a height of 1.6 meters from the floor.
Introduction
8
Model SB25
Section 2: Controls and Systems
S Control Overview
S Keypad
S PC Connection
S General Repairs
S Blender Drive Board
S Blender Pitcher Rinse Station
Model SB25
9
Controls and Systems
Control Overview
Controls and Systems
Figure 1
10
Model SB25
Keypad
The keypad allows the operator to control the functions of the unit. It is located in the front face of the blender. (See Figure 2.)
Stop/Cancel Key
Pressing this key will shut down the unit and cancel the drink cycle.
Recipe Keys
Selects pre-programmed flavor/recipes.
NO SUGAR Key
Removes cane sugar from the drink recipe currently being dispensed.
Figure 2
Drink Size Keys
Selects the drink size.
Single/Double Quantity Keys
Allows the operator to make a single or double serving of K, S, and M drink sizes. It will not make a double L drink.
GO Key
The GO key starts the selected drink cycle.
Shaver Key
These keys are used to manually shave ice and blend product.
and Blender Key
Model SB25
11
Controls and Systems
PC Connection
The SB25 can be connected to a PC in order to manage recipes and system calibration, using the supplied software. A PC running Windows XP or greater with a USB port is required.
1. Remove the cover from the upper USB port on the left side of the system by unscrewing the cap counter-clockwise.
2. Connect the USB cable from the PC to the USB-B connector on the unit.
3. Switch the main power ON.
4. The first time you connect to the unit and start the PC software, you may be prompted to install the proper drivers on your PC. Follow the on screen instructions to install the proper drivers. Note: This requires an Internet
connection.
5. Open the programming software: “OTGConfig Rels Rev A.exe”
6. Refresh the Port List and select the proper COM Port from the list of Available Ports. This is usually the highest numbered port in the list. (See Figure 3.)
7. To reset the connection select “Close Port” and reselect.
Customer Numbers
Two customer numbers can be stored in the shaver/blender controller PCA memory, containing separate recipe and calibration settings. These are selected by a DIP switch setting inside the system, located on the top edge of the dispense PCA assembly. Position 5 is used to select the customer number. (Position 6 is used to enable or disable the cane pump option on the SB25, if it is functioning.)
S Customer 1 - Switch Position 5 OFF S Customer 2 - Switch Position 5 ON
When you power up the system, the customer selected number is displayed briefly (one second) before showing the default menu settings.
S If recipe key 1 is on briefly at power up, the
DIP switch is set to customer 1.
S If recipe key 2 is on briefly at power up, the
DIP switch is set to customer 2.
Figure 3
Customer configurations are generated in the supplied PC software. The main page of the supplied software will indicate the current DIP switch setting. Any combination of customer configurations can be loaded into the system. If you select a configuration that hasn't been downloaded, the default values in the software will be used.
Controls and Systems
12
Model SB25
Calibration ______________________________
The SB25 unit can be calibrated using the supplied PC software or by using the manual calibration method through the main keypad.
Target Calibration Settings
S Shaved Ice: 10 oz. (by weight) S Water Dispense: 4 oz (by volume) S Cane Dispense: 4 oz (by volume)
PC Calibration
Step 1
Refer to PC Connection on page 12.
Step 2
Select “System Calibration” from the supplied software. (See Figure 4.)
Step 3
The current system Calibration Factor values for Shave, Blend, Water and Cane dispense times are displayed.
Step 6
Select “Reset Calibration Factors” to return all values to 1.0.
Step 7
Select “Main Menu”, select recipe settings, and select save to unit.
Step 4
Use the +/- buttons next to each Calibration Factor to increase or decrease calibration settings to achieve desired results. Note that this changes the Calibration Factor on the shaver/blender system immediately.
Step 5
Select the Run Cycle button next to each Calibration Factor to run that particular function with the Calibration Factor applied.
Figure 4
Model SB25
13
Controls and Systems
Keypad Calibration
Test Mode ______________________________
Step 1
Enter the keypad calibration mode by holding the Stop button until all recipe key LED's blink.
S Press recipe 1 key to change the Shave
calibration value.
S Press recipe 3 key to change the Water
calibration value.
S Press recipe 4 key to change the Cane
calibration value (Model SB25, only).
When the value to be changed has been selected, it will blink at a slow rate, along with the recipe1 & 2 serving size LED's.
Note: The serving size LED's blink to indicate that the calibration value can now be changed.
Step 2
Use the +/- buttons to increase or decrease the calibration settings to achieve the desired results.
The Test Mode within the Calibration Mode allows all motors, valves, and pumps to be run manually. This can be useful in diagnosing motor or dispensing issues.
Step 1
Enter the calibration mode by holding the
button for 3 seconds.
Step 2
Press and hold the manual blend button 3 seconds.
Step 3
Press the single serving button blender motor testing:
for shaver or
for
S Press and hold the manual shave button
Step 3
Press the STOP/CANCEL button to cancel any unsaved changes and exit the calibration mode.
Step 4
Press the NO SUGAR button to save the current calibration value and run a test cycle of the item being calibrated:
S Shave – dispense 10 oz of ice with the
current calibration value applied.
S Blend – run blender for “2 seconds” with the
current calibration value applied.
S Water - dispense 4 oz of water with the
current calibration value applied.
S Cane - dispense 4 oz of cane with the
current calibration value applied.
S Press “GO” to save the changes.
to run the shaver motor.
S Press and hold the manual blend button
to run the blender motor.
Step 4
Press the double serving button dispense testing:
for water
S Press and hold the manual shave button
to run the cane pump.
S Press and hold the manual blend button
to activate the water valve.
Step 5
Press the STOP/CANCEL button to exit the Test Mode.
Controls and Systems
14
Model SB25
Programming & Recipe Storage ______________________________
The customer recipe information is held in the microprocessor memory. Recipes distributed on USB memory sticks can be uploaded to the system automatically. Note: When new recipes are
uploaded, any recipes currently on the system will be overwritten.
Programming Using USB Stick
Note: Do not plug in a thumb drive and the PC USB cable at the same time.
Step 1
Switch the main power OFF.
Step 2
Remove the cover from the lower USB port on the left side of the system by unscrewing the cap counter-clockwise. (See Figure 5.)
Step 8
Place the main power switch in the ON position.
PC Recipe Management
The supplied software can be used to transfer drink recipe information back and forth from a PC to the shaver/blender. It can also be used to create USB flash drives in order to distribute recipes to customer sites.
Recipe Programming
Step 1
Refer to PC Connection on page 12.
Step 2
Select “Recipe Programming” from the supplied software. (See Figure 6.)
Figure 5
Step 3
Insert the USB stick.
Step 4
Switch the main power ON.
Step 5
The SB25 will automatically download and save the recipeinformation to the unit.
Step 6
Place the main power switch in the OFF position.
Step 7
Remove the USB stick and reinstall the USB port cover.
Model SB25
15
Figure 6
Controls and Systems
Step 3
To load an existing recipe file, select “Load from File” and browse to the folder. Select the file name and select “Open.” This will overwrite the recipe set shown in the table.
Step 4
To load recipes from the shaver/blender, select “Load from Machine.” This will overwrite the recipe set shown in the table.
Step 5
The recipe table is used to display and edit a set of drink recipes.
a. Use the left/right arrow keys to select drink
numbers.
b. Enter the Drink Flavor - This is descriptive text to
identify the drink, e.g. “Strawberry Banana.”
c. Drink size – Corresponds to the drink sizes on
the system (Note that “O” on the PC stands for “K” on the keypad).
d. Water Volume (oz.) – Amount of water dispensed
for each drink size.
e. Ice (oz.) – Amount of ice dispensed for each
drink size.
f. Base Volume (oz.) – Amount of flavor base that
needs to be manually added before shaving/ blending. This parameter is for reference and is not used by the unit.
g. Liquid Cane Volume (oz.) – Amount of liquid
cane dispensed for each drink size.
h. Blend Time (sec.) – Duration of blend cycle for
each drink size.
Step 6
To store the recipe set to the PC, select “Save to File,” browse to a folder, enter the file name, and select “Save.” Select “Save to Machine” to store the recipes on the unit. This will overwrite the recipe set stored on the system.
Step 7
TostorearecipesettoaUSBflashdrive,plugthe drive into the PC’s USB port and select “Export to Flash.” Select the USB device from the browser and select “Save” (file will be named CUST1.txt, CUST2.txt depending on the DIP switch customer number system setting).
Step 8
Select “Main Menu” when done.
Controls and Systems
16
Model SB25
General Repairs
IMPORTANT!
DO NOT attempt any interior repairs
until the following steps are completed. Failure
to follow these instructions may result in personal injury or death from electrical shock or from hazardous moving parts, as well as poor performance or damage to the unit.
1. Disconnect the main power supply to the unit.
2. Disconnect the power cord at the plug.
3. Remove the ice hopper. (Note: Remove the ice before removing the ice hopper.)
4. Remove the side panels.
5. Remove the drive board cover.
6. Remove the water and cane lines.
Ice Hopper ______________________________
The ice hopper is the container for the ice cubes that are consumed in the shaving process. The hopper and lid have an integral magnetic mechanism that triggers a safety switch which allows system operation only when the hopper and lid are installed correctly.
Disassembly
Step 1
Remove the hopper cover.
Step 2
Using a scoop, carefully remove the ice from the hopper.
WARNING: The shaver blade is very
sharp. Cautionmustbeusedwhenworkinginor
near the shaver assembly. Failure to follow this instruction may result in personal injury from blade contact.
Step 3
Install the hopper cover and run the manual blend cycle until all remaining ice is dispensed.
Step 4
Wait 30 seconds after disconnecting power before removing the drive board cover.
Electrostatic Discharge Protection
Electrostatic Discharge (ESD) is the rapid discharge of static electricity from one conductor to another of a different potential.
An electrostatic discharge can damage integrated circuits found in computer and communications equipment. Follow instructions where noted.
Model SB25
Turn off the power switch and unplug the
power cord.
Step 5
Remove the hopper and hopper cover.
Figure 7
17
Controls and Systems
Drive Board ______________________________
The Drive Board functions as the control center of the Shaver/Blender. The removal of the Drive Board is sometimes necessary to access other areas of the system.
Step 5
Insert your fingers under the bottom edge of panel and pull downward.
Figure 9
Figure 8
Note: See page 43 for the Drive Board Troubleshooting Guide.
Disassembly
Step 1
Turn off the power switch and unplug the
power cord.
Step 2
Remove the right side panel screws.
Step 3
Remove the right side panel.
Step 4
Insert a flat screwdriver in the screw hole and bow the cover slightly.
Step 6
Remove the screw (black box to post).
Step 7
Remove the black box cover.
Figure 10
Controls and Systems
18
Model SB25
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