We at Taylor Company, are committed to manufacturing safe
operating and serviceable equipment. The many built-in
safety features that are part of all Taylor equipment are
aimed at protecting operators and trained service technicians
alike.
NOISE LEVEL: Airborne noise emission does not exceed 78
dB(A) when measured at a distance of 1.0 meter from the
surface of the machine and at a height of 1.6 meters from the
floor.
This manual is intended exclusively for Taylor Company
authorized service personnel.
Refrigerant
Taylor Company uses R404A refrigerant in the standard
softserve freezers. This refrigerant is generally considered
non-toxic and non-flammable;
however, any gas under pressure is potentially hazardous.
NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will allow for
normal expansion.
Refrigerant liquid sprayed onto the skin may cause
serious damage to tissue. Keep eyes and skin protected. If
refrigerant burns should occur, flush immediately with cold
water. If burns are severe, apply ice packs and contact a
physician immediately.
The Taylor Company reminds technicians to be
cautious of government laws regarding refrigerant
recovery, recycling, and reclaiming systems. If you have
any questions regarding these laws, please contact the
factory Service Department.
Compressor Warranty Disclaimer
The refrigeration compressor(s) on this machine are
warranted for the term indicated on the warranty card
accompanying this machine. However, due to the Montreal
Protocol and the U.S. Clean Air Act Amendments of 1990,
many new refrigerants are being tested and developed; thus
seeking their way into the service industry. Some of these
new refrigerants are being advertised as drop-in
replacements for numerous applications. It should be noted
that, in the event of ordinary service to this machine's
refrigeration system, only the refrigerant specified on the
affixed data label should be used. The unauthorized use of
alternate refrigerants will void your compressor warranty. It
will be the owners' responsibility to make this fact known to
any technicians they employ.
It should be noted, that Taylor does not warrant the
refrigerant used in its equipment. For example, if the
refrigerant is lost during the course of ordinary service to this
machine, Taylor has no obligation to either supply or provide
its replacement either at billable or unbillable terms.
The Taylor Company will continue to monitor the industry and
test new alternates as they are being developed. Should a
new alternate prove, through our testing, that it would be
accepted as a drop-in replacement, then the above disclaimer
would become null and void. To find out the current status of
an alternate refrigerant as it relates to your compressor, call
the local Taylor Distributor or the Taylor Factory. Be prepared
to provide the model/serial number of the unit in question.
Model 336 Specifications
Freezing Cylinder
Two, 2.8 quart (2.7 liter) volume.
Mix Hopper
Two, 8 quart (7.6 liter) capacity.
Beater Motor
Two, 1.0 hp.
This unit is manufactured in other electrical characteristics.
Refer to the Distributor Data Book for availability. (For exact
electrical information, always refer to the data label of the
unit.)
Air Cooled
Clearance: 3" (7.6 cm.) around all sides. A deflector has
been added to underside, preventing recirculation of warm
air. This will assure proper air flow across condensers to
obtain optimum performance.
Water Cooled
Water inlet and drain connections under side of base 3/8"
FPT
Refrigeration Unit
One, approximately 9,500 btu/hr compressor.
Refrigerant R404A.
One independent (SHR) compressor, approximately
400 btu/hr. Refrigerant R134a.
(BTU's may vary based on compressor used.)
Electrical
One dedicated connection.
Electrical
208-230/60/1 Air3529
208-230/60/1 Water3526
208-230/60/3 Air2521
208-230/60/3 Water2518
MaximumMinimum
Fuse Size
Circuit Ampacity
Dimensions
Width: 20-7/16" (51.9cm.)
Depth: 33-3/16" (84.3cm.)
Height: 60" (152.4 cm.)
Floor Clearance: 7-3/4" (19.7 cm.) mounted on
standard casters.
Availability and specifications are subject to change
without notice.
This unit is designed and constructed to meet stringent safety
and sanitation requirements for NSF and UL.
Model 338 Specifications
Freezing Cylinder
Two, 2.8 quart (2.7 liter) volume.
Mix Hopper
Two, 20 quart (18.9 liter).
Beater Motor
availability. (For exact electrical information, always refer to
the data label of the unit.)
Air Cooled
Clearance: 6" (15.2 cm.) on both sides. It is recommended to
install a skirt to one side of the unit, and to place the back of
the unit against a wall. This will assure proper air flow across
condensers to obtain optimum performance.
Water Cooled
Water inlet and drain connections under side of base 3/8"
FPT.
Two, 1.0 hp.
Refrigeration Unit
One, approximately 9,500 btu/hr compressor. Refrigerant
R404A.
One independent (SHR) compressor, approximately 400
btu/hr. Refrigerant R134a. (BTU's may vary based on
compressor used.)
Net: 465 Ibs. (219.0kgs.) Crated: 542 Ibs. (245.9 kgs.), 29.9
cu. ft. (.84 cu. m.)
Availability and specifications are subject to change
without notice.
This unit is designed and constructed to meet stringent safety
and sanitation requirements for NSF and UL.
Model 339 Specifications
availability. (For exact electrical information, always refer
to the data label of the unit.)
Freezing Cylinder
Two, 2.8 quart (2.7 liter) volume.
Mix Hopper
Two, 20 quart (18.9 liter) capacity.
Beater Motor
Two, 1.0 hp.
Refrigeration Unit
Two, approximately 6,000 btu/hr compressors.
Refrigerant R404A.
One independent (SHR) compressor, approximately
400 btu/hr. Refrigerant R134a.
(BTU's may vary based on compressor used.)
This unit is manufactured in other electrical
characteristics. Refer to the Distributor Data Book for
MaximumMinimum Circuit
Fuse SizeAmpacity
Left
RightLeftRight
Air Cooled
Clearance: 3" (7.6 cm.) around all sides. A deflector has
been added to underside preventing recirculation of
warm air. This will assure proper air flow across
condensers to obtain optimum performance.
Water Cooled
Water inlet and drain connections under side of base 1/2"
FPT.
Availability and specifications are subject to change
without notice.
This unit is designed and constructed to meet stringent
safety and sanitation requirements for NSF and UL
Model 750 Specifications
availability. (For exact electrical information, always refer
to the data label of the unit.)
Freezing Cylinder
One, 3.4 quart (3.2 liter) volume.
Mix Hopper
One, 20 quart (18.9 liter) capacity.
Beater Motor
One, 1.5hp.
Refrigeration Unit
One, approximately 4,900 btu/hr compressor. Refrigerant
R404A.
One independent (SHR) compressor, approximately 400
btu/hr. Refrigerant R134a. (BTU's may vary based on
compressor used.)
This unit is manufactured in other electrical
characteristics. Refer to the Distributor Data Book for
MaximumMinimum
Fuse SizeCircuit Ampacity
Air Cooled
Clearance: 6" (15.2 cm.) on both sides. It is
recommended to place the back of the unit against a
wall. This will assure proper air flow across condensers
to obtain optimum performance.
Water Cooled
Water inlet and drain connections 3/8" FPT.
Dimensions
Width: 18-7/16" (46.8cm.)
Depth: 31-3/16" (79.2cm.)
Height: 37-7/8" (96.2 cm.)
Counter Clearance: 4-1/2" (10.8 cm.) mounted on
standard legs.
Availability and specifications are subject to change
without notice.
This unit is designed and constructed to meet stringent
safety and sanitation requirements for NSF and UL.
Models 751/8751 Specifications
Freezing Cylinder
One, 3.4 quart (3.2 liter) volume.
Mix Hopper
One, 20 quart (18.9 liter) capacity.
Beater Motor
One,1.5 hp.
Refrigeration Unit
One, approximately 9,500 btu/hr compressor.
Refrigerant R404A.
One independent (SHR) compressor, approximately
400 btu/hr. Refrigerant R134a.
(BTU's may vary based on compressor used.)
Electrical
These units are manufactured in other electrical
characteristics. Refer to the Distributor Data Book for
availability. (For exact electrical information, always refer to
the data label of the unit.)
Air Cooled
Clearance: 3" (7.6 cm.) around all sides. A deflector has
been added to underside preventing recirculation of warm air.
This will assure proper air flow across condensers to obtain
optimum performance.
Water Cooled
Water inlet and drain connections 3/8" FPT.
Dimensions
Width: 18-7/16" (46.8cm.)
Depth: 31-3/16" (79.2 cm.)
Height: 59-7/8" (152.1 cm.)
Floor Clearance: 7-1/2" (19.1 cm.) mounted on
standard casters.
Availability and specifications are subject to change
without notice.
These units are designed and constructed to meet stringent
safety and sanitation requirements for NSF and UL.
Models 754/8754 Specifications
Freezing Cylinder
Two, 3.4 quart (3.2 liter) volume.
Mix Hopper
Two, 20 quart (18.9 liter) capacity.
Beater Motor
Two, 1.5 hp.
Refrigeration Unit
Two, approximately 9,500 btu/hr compressors.
Refrigerant R404A.
One independent (SHR) compressor, approximately
400 btu/hr. Refrigerant R134a.
(BTU's may vary based on compressor used.)
These units are manufactured in other electrical
characteristics. Refer to the Distributor Data Book for
availability. (For exact electrical information, always refer to
the data label of the unit.)
Air Cooled
Clearance: 3" (7.6 cm.) around all sides. A deflector has
been added to underside preventing recirculation of warm air.
This will assure proper air flow across condensers to obtain
optimum performance.
Water Cooled
Water inlet and drain connections under side of base 1/2"
FPT.
Availability and specifications are subject to change
without notice.
These units are designed and constructed to meet stringent
safety and sanitation requirements for NSF and UL.
Model 774 Specifications
Freezing Cylinder
Two, 3.4 quart (3.2 liter) volume.
Mix Hopper
Two, 20 quart (18.9 liter) capacity.
Beater Motor
availability. (For exact electrical information, always refer to
the data label of the unit.)
Air Cooled
Clearance: 3" (7.6 cm.) around all sides. A deflector has
been added to underside preventing recirculation of warm air.
This will assure proper air flow across condensers to obtain
optimum performance.
Two, 1.5 hp.
Refrigeration Unit
Two, approximately 9,500 btu/hr compressors.
Refrigerant R404A.
One independent (SHR) compressor, approximately
400 btu/hr. Refrigerant R134a.
(BTU's may vary based on compressor used.)
Availability and specifications are subject to change
without notice.
This unit is designed and constructed to meet stringent safety
and sanitation requirements for NSF and UL.
Model 794 Specifications
Freezing Cylinder
Two, 3.4 quart (3.2 liter) volume.
Mix Hopper
Two, 14 quart (13.3 liter) capacity.
Beater Motor
availability. (For exact electrical information, always refer to
the data label of the unit.)
Air Cooled
Clearance: 3" (7.6 cm.) around all sides. A deflector has
been added to underside preventing recirculation of warm air.
This will assure proper air flow across condensers to obtain
optimum performance.
Two, 1.5 hp.
Refrigeration Unit
Two, approximately 9,500 btu/hr compressors.
Refrigerant R404A.
One independent (SHR) compressor, approximately
400 btu/hr. Refrigerant R134a.
(BTU's may vary based on compressor used.)
Net: 690 Ibs. (312.9kgs.) Crated: 747 Ibs. (338.8 kgs.), 39.1
cu. ft. (1.1 cu. m.)
Availability and specifications are subject to change
without notice.
This unit is designed and constructed to meet stringent safety
and sanitation requirements for NSF and UL.
Installation Instructions
Air Cooled Units
Air cooled units require a minimum of 3" (7.6 cm.) of
clearance around all sides of the freezer (6" [15.2 cm] for
Models 338 and 750). Failure to allow for adequate clearance
can reduce the refrigeration capacity of the freezer and
possibly cause damage to the compressor.
Water Cooled Units
A cold water supply must be provided with a hand shut-off
valve. Refer to the "Specifications" section in this manual to
identify inlet and outlet water connections for the condensers.
(See "Specifications" pages 3 through 10 for proper line
sizes.) If there is more than one unit, larger lines should be
used. (Flexible lines are recommended if local codes permit.)
The water lines must be flushed of foreign substances before
connection. Depending on local water conditions, it may be
advisable to install a water strainer to prevent foreign
substances from clogging the water system. After connecting
the inlet water line, install a flexible drain line to an open trap
drain. An open trap drain is used so that drain water flow can
be observed. Do not install a shut-off valve on the drain line.
Incorrect hook-up will result in continuous water flow through
the lines.
Recommended water pressure supplied to the unit is 35PSI
(241.3kPa).
PROPERLY GROUNDED! FAILURE TO DO SO CAN
CAUTION: THIS EQUIPMENT MUST BE
RESULT IN SEVERE PERSONAL INJURY FROM
ELECTRICAL SHOCK!
FOLLOW YOUR LOCAL ELECTRICAL CODES!
Beater Rotation
Beater rotation must be clockwise as viewed looking into the
freezing cylinder.
Electrical Connections
Each freezer requires a dedicated power supply. Check the
data label on the freezer for fuse, circuit ampacity and
electrical specifications. Refer to the wiring diagram, provided
inside the control box, for proper power connections.
This equipment is intended to be installed in accordance with
the National Electric Code (NEC), NFPA 70. The purpose of
this code is the practical safeguarding of persons and
property from hazards arising from the use of electricity. This
code contains provisions considered necessary for safety.
Compliance therewith and proper maintenance will result in
an installation essentially free from hazard.
Figure 1.
To correct rotation on a single-phase unit, exchange leads
inside the beater motor. (Follow the diagram printed on the
motor.)
To correct rotation on a three phase unit, exchange leads at
the main terminal block (splice box).
CAUTION: Make sure the power switch is in the
OFF position before correcting the beater rotation.
Failure to do so may result in electrocution or
component damage.
Electrical connections are made directly to the terminal block
provided in the control box.
Running Specifications
Pressures/Temperatures
The following are the Taylor Company recommended
settings for various components within these models. All
freezers in this manual use Refrigerant HP62 (R404A).
Expansion Valve Soft
Serve
Air Cooled - 21 psi. (145 kPa)
Water Cooled - 20 to 22 psi. (138 to 152 kPa) for a
normal product of 16° to 18°F. (-8.8°to -7.7° C.).
Expansion Valve Adjustment
Place your gauge on the access valve on the suction line
(located at the compressor).
Adjust the pressure higher or lower by turning the
adjustment screw. Clockwise turns will raise the pressure
and counterclockwise turns will lower the pressure.
Note: Make expansion valve adjustments with mix in the
cylinder and the freezer in the AUTO mode. Be sure to
allow adequate time for the pressure to stabilize.
Important: On the Models 336 and 338, expansion
valves on each side of the unit must be set separately.
Pressures must be set at 4 PSI (28 kPa) lower than what
is indicated on the tag.
Ambient Temperature
F.C.PSI
70°21.1°240 - 270
80°26.7°270 - 300
90°32.2°300 - 340
100°37.8°340 - 380
Normal Operating Head
Pressures
(1,655 - 1,862 kPa)
(1,862 - 2,069 kPa)
(2,069 - 2,344 kPa)
(2,344 - 2,620 kPa)
Water Valve
On a water cooled unit, the water valve should be set to
maintain a compressor head pressure of 255 psi.
(1,758kPa).
Low Side (Suction)
Suction pressure equals the expansion valve
setting.
High Side (Discharge)
High side pressure varies for air cooled units, depending
on the ambient temperature.
Water Valve Adjustment
Place your gauge on the high side access port of the
compressor. Turning the adjustment stem on the water
valve clockwise will lower the pressure.
Note: Make this adjustment with mix in the cylinder and
the freezer in the AUTO mode. Be sure to allow
adequate time for pressure to stabilize.
Generation II Control Logic Board
The Generation II logic board's primary function is to interpret
modes of operation. The board monitors mix levels and
temperatures by sending commands to the control's power
board. Commands are sent via a ribbon cable, enabling the
proper relays on the power board to open or close. (See
illustration on page 22.)
As of July, 1996 we have modified the differential on
Generation II controls from 13'F/7.2'Cto4.5'F/2.5-C in order
to meet the new NSF mix temperature requirements. The
new control has a shunt (jumper) to select proper
temperatures. This shunt is located beneath the dip
switches on the left side of the control. The shunt is set in
the upper position for 4.5*F/2.5'C differential for use on mix
hopper systems and in the lower position for 13' F/7.2-C
differential for use on mix cabinet systems. The new control
is compatible with older units. This change will require new
part numbers as follows:
Function:
Interpret a mode of operation/monitor mix level and
temperature/monitor product viscosity or product temperature
and send a command to the power board through a ribbon
cable enabling the proper relays on the power board to be
open or closed.
Logic Board (Part Numbers):
Old Part No.New Part No.
X36641-SERGen. IIX36641SER1
X38523-SER Gen. ll-W/ChimeX38523SER1
X41072-SER Gen. II-W/EVCX41072SER1
X42002-SER Gen. ll-Hopper PumpX42002SER1
Power Board (Part Numbers):
X32326-SER - Soft Serve
X34983-SER - Shake
Thermistor Probes:
There are three types of thermistor probes used on softech
freezers. The resistance value of the thermistor probes
corresponds with the temperature. As the temperature
becomes warmer, the probe resistance decreases.
X31602-Barrel Probe (Senses product in
X34466-Hopper Probe (Senses temperature
X50717-Hopper (Senses temperature of mix in
X36267-Cabinet Probe (Senses mix cabinet
Approximate probe resistance readings:
10,000 OHMS at room temperature (77°F/25°C).
30,035 OHMS at hopper/cabinet temperature
(35°F/2°C).
38,830 OHMS at shake temperature (26°F/-3.3°C).
48,636 OHMS at soft service temperature (18°F/-7.7°C).
freezing cylinder.)
of mix in hopper.)
hopper with new Generation II.)
air temperature.)
The part number for the Generation I logic board is
X32325-SER.
Viscosity Function:
In soft serve freezers the logic board monitors amp draw on
the beater motor, which is directly related to the viscosity of
the product in the freezing cylinder. When the amp draw
reaches its set point, the unit cycles off. Therefore, the
viscosity of the product will always be consistent even
through its temperature may vary slightly.
To monitor amperage, L1 power supplied to the beater motor
must pass through the power board beater terminals. The
same softech controls are used in both single and three
phase applications. For this reason the control must be set to
operate in an amperage range which relates to the beater
motor amperage and the desired product viscosity setting.
The selected amperage range simply determines the
adjustment span of the viscosity adjustment potentiometer on
the logic board. The jumper on the power board determines
the amperage range selection. The jumper is placed on the
pin which corresponds to the beater motor amperage when
the desired product viscosity is attained. See page 22 to
locate the range selection jumper.
Viscosity Control Range Selections:
2.4 PIN- 1.2 AMP to 2.4 AMP
5.0 PIN - 2.5 AMP to 5.0 AMP
8.0 PIN - 4.0 AMP to 8.0 AMP
11.2PIN - 5.7 AMP to 11.2 AMP
7. Press "AUTO". When amperage achieves the previously
noted beater motor amperage, turn the viscosity
adjustment screw counterclockwise slowly until the unit
cycles off.
8. Draw several samples to verify that the amperage
at cycle off and product quality remains consistent.
Mix Adjustment:
The mix setting is the temperature adjustment for the mix
cabinet or the mix hopper.
Ideal mix temperature = 38°F (3.3°C) to 40°F (4.4°C).
Cut-out temperature will always be 13°F (7.2°C)
(cabinet)/4.5° F (2.5°C) (hopper) lower than the cut-in
temperature. (See SB 2474.)
The range for cut-in temperature is "MIN" approximately
52'F (11.0'C) and "MAX" approximately 36*F (2.2'C).
Setting Viscosity Adjustment:
1. Place an amp probe on one of the L1 leads on the
beater terminal on the power board.
2. Turn the viscosity adjustment screw to the "MAX"
position.
3. With the freezer properly primed, actuate the
refrigeration cycle (press "AUTO").
4. During the freezing process, draw a sample and
inspect the product appearance. When desired
product viscosity and appearance is achieved, note
the beater motor amperage.
5. Cancel the refrigeration cycle (press "AUTO").
6. Using the chart, set what range the beater motor
amperage falls into and place the jumper on the proper
pin. (Note: See chart above for amperage range.)
Setting the Mix Cabinet Temperature:
1. Place a thermometer in the cabinet close to the
thermistor probe.
2. Turn the mix adjustment screw all the way to "MAX".
3. When the air temperature in the cabinet reaches 30° F
to 31 °F (-1.1 °C), turn the mix adjustment screw
counterclockwise until the mix refrigeration cycles off.
4. Allow the mix temperature to stabilize and adjust
the setting if necessary.
Setting the Mix Hopper Temperature
1. To set the mix hopper temperature, fill the
hopper at least half full with approximately 40° F (4.4°C)
mix.
2. Install a suction pressure gauge at the EPR valve
(evaporator pressure regulator) and verify the correct
operating pressure. Adjust if necessary.
3. Set the "MIX" potentiometer to mid-range.
4. Allow the mix hopper refrigeration system to cycle until
the mix temperature is stabilized. Adjust the setting if
necessary.
Note: On the Models 336, 338, 339, 754 and 794, the
temperature adjustment must be made on the left logic
board.
Standby Adjustment
Maintains mix temperature in the freezing cylinder during
long "no sale" periods to prevent over-beating of the product.
Ideal standby temperature = 30°F (1.1 °C) to 35°F (1.7°C).
Cut-out temperature will always be 4°F (2°C) lower than the
cut-in temperature.
The range for cut-in temperature is "MIN" approximately 44'F
(6.6'C) and "MAX" approximately 30-F (-1,1'C).
Setting Standby Temperatures
1. With the unit properly primed with fresh mix, turn the
STANDBY adjustment screw to the warmest position.
2. Press "STANDBY".
3. When the main refrigeration system cycles off, draw a
sample portion and check the product temperature.
4. To get the desired standby temperature, make a slight
clockwise adjustment and wait until the main
refrigeration cycles off.
Note: On pump units, "STANDBY" must be cancelled and
"PUMP" must be pressed to replace the portion which was
used for the sample draw.
Thermistor Curve
When checking a thermistor probe, first determine the
present temperature at the probe and find it on this chart
along with the approximate correct ohmmeter reading. The
ohmmeter reading may vary from the
3. Verify that all pins are securely fastened in their sockets.
4. Verify that all cables correctly face away from the
boards. If the cable is attached incorrectly, damage to
the logic board will occur. Air/mix pump and beater
motor operation will be disabled.
5. Verify probe resistance.
6. Use the self-test program.
Self-Test Program
The Generation II controls are programmed for a self-test.
The control can be used to help identify problems in the
power board, the logic board, and the thermistor probes. The
self-test program is not intended to, and will not take the
place of a reasonable, and prudent service technician.
The self-test program is divided into two sections. The first
section is an automatic function of the micro processor and
the second section is performed by the technician.
The self-test program is initiated by holding down the MIX,
WASH, AND PUMP keypads on the logic panel while
simultaneously turning on the power switch. Hold down the
keypads until all eight lights illuminate. If all eight lights do
not illuminate, the control is defective. If the self-test cannot
be initiated, the control is defective.
Figure 2.
Each light corresponds with a particular relay. The light on
the panel will not extinguish until the test is completed for
that particular relay.
Logic Panel LightCorresponding Relay
MIX LOW
MIX OUT
MIX
STANDBY
WASH
AUTO
PUMP
In each of the tests the relay on the power board will close
and the component will operate for three seconds. There is a
ten second delay between each check.
When the self-test is initiated, all eight lights will remain on
for three seconds. At this time, the processor will begin to
check the power board relays as follows:
1. The SET POINT light turns off.
2. Ten seconds after the SET POINT light turns off, the mix
relay closes for three seconds.
3. The mix relay opens and the MIX LOW light turns off.
Mix Relay
Fan Relay
Pump Relay
Beater Motor Relay
Compressor Relay
Spinner Relay
Portion Relay
4. Ten seconds later, the fan relay closes.
5. Three seconds later, the fan relay opens and the MIX
OUT light turns off.
6. Ten seconds later, the pump relay closes.
7. Three seconds later, the pump relay opens and the
mix light turns off.
8. Ten seconds later, the beater motor relay
closes.
9. Three seconds later, the beater motor relay opens
and the STANDBY light turns off.
10. Ten seconds later, the compressor relay closes.
11. Three seconds later, the compressor relay
opens and the wash light turns off.
12. All lights are off and a tone sounds for three
seconds. This designates the end of the first
section.
If all or most of the power board relays fail to close, the
logic panel is defective. If only one relay fails to close, the
power board is defective. This test can be used to
determine if a problem exists with the logic panel, the
power board, or elsewhere in the freezer. In other words,
if during the test the beater relay closes on the power
board, but the beater motor contactor does not operate,
the problem occurs after the command reaches the power
board.
These lights create a bar graph which is directly related to
the product temperature. "MIX" is warm and "PUMP" is
cold.
1. The SET POINT light is lit, indicating that the control
is reading the soft serve viscosity potentiometer.
2. Rotate the adjustment screw back and forth from
"MIN" to "MAX". The bar graph should travel
accordingly. This indicates that the potentiometer is
functional.
If the bar lights do not react, the logic panel is
defective.
Important: If the freezer's controls have been
set previously, return the adjustment to its original
position. For example, if the WASH light was lit before an
adjustment screw was rotated, before going to the next
step, rotate the adjustment screw until the WASH light is
lit again.
3. Press the MIX keypad once.
Self-Test - Part II
When the first section of the self-test is complete, the
control will advance to the starting point of the second
section. The technician will have to complete this portion
of the test. The first part of this section verifies the
function of the control potentiometers (adjustment screw).
During this test, the MIX, STANDBY, WASH, AUTO, and
PUMP lights function in direct relationship with the "MIN"
and "MAX" adjustments of the potentiometer. In other
words, when the adjustment screw is turned all the way to
"MIN", the MIX light will be lit. When the adjustment is
turned all the way to "MAX", the PUMP light will be lit. If
the screw adjustment is made between the "MAX" and
the "MIN" adjustment, one of the other lights will
illuminate depending on the adjustment.
4. The MIX LOW light is lit, indicating that the control is
reading the MIX potentiometer.
5. Rotate the adjustment screw as in Step 2,
6. Press the MIX keypad once.
7. The MIX OUT light is on, indicating the control is
reading the STANDBY potentiometer.
8. Rotate the adjustment screw as in Step 2.
9. Press the MIX keypad once.
10. The MIX LOW light is lit, indicating that the control
is reading the "MIX 1" terminal.
11. The capability of this terminal to read the
thermistor probe can be checked by the
following method:
a. Remove the thermistor probe wire from the
"MIX 1" terminal.
b. Connect the "MIX 1" terminal directly to
ground (simulating a warm probe). The MIX
light will illuminate.
c. Remove the terminal connection from
ground (simulating a cold probe). The
PUMP light will illuminate.
If the lights do not react, the panel is defective.
12. Press the MIX keypad once.
13. The MIX OUT light is lit, indicating that the control
is now reading the BARREL (freezing cylinder)
probe terminal.
14. Check the freezing cylinder probe (as in
Step 13) by removing the wire from the panel.
15. Press the MIX keypad again, and the self-test
program is terminated.
Control Overview
Pump Operation
The pump operates under the following conditions:
Soft Serve Mix Pumps
The soft serve mix pump will be active for 30 seconds
whenever the AUTO mode is entered. If a MIX OUT
condition forces a side of the machine into the STANDBY
mode of operation, the mix pump will not be active.
Pump Key
When the PUMP key is pressed, the pump is active by itself
or with the WASH mode of operation.
Mix Pump Draw Timer
During the AUTO mode, the mix pump will operate for 10
seconds after every draw of soft serve product.
ITEM DESCRIPTION PART NO.
1 SCREW-1/4-20x 3/4 020128-2
2 MOTOR-REDUCER (50/60) 036955-34
2A MOTOR 049246-34
2B GEAR (50/60 HZ) 049247-34
3 MOUNT-MOTOR 036934
SLEEVE A.-MIX PUMP- PH71,
4
8751,8754
X45012
ITEM DESCRIPTION PART NO.
5 COUPLING-MOTOR-FLEXIBLE 047936
6* SEAL-INPUT 048836
7* SEAL-OUTPUT 048837
8 NUT-PUMP SLEEVE 036933
*NOT SHOWN
General Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY
1. No product is being dispensed. Low on mix. The MIX OUT light is on. Add mix to the mix hopper
The power switch is in the OFF Place the power switch to the ON
2. The product is too thick. Insufficient mix in the freezing cylinder. Check the air/mix pump assem y. bl
position. position and press the AUTO keypad .
Beater motor is out on reset. Allow the beater motor to cool. Place
the power switch to the OFF position.
Press the reset button firmly. Place the
power switch to the ON position an d
press the WASH keypad. Open the
side access panel and observe that
the drive shaft is turning CLOCKWI E S
as viewed from the front of the unit.
Press the AUTO eypad to return to k
the AUTO mode.
Air/mix pump is incorrec assembled tlyFollow assembly procedures carefully.
or improperly lubricated.
Missing or incorrectly installed spring Replace or correctly install the spr g in
and poppet in air/mix pump. and poppet on the mix inlet fitting.
The mix pump ball crank is broke . nReplace the component.
The pump motor is not activated. Push the reset button. The draw valve
must be fully aised to activate the r
pump motor.
Incorrect usage of the mix feed tube Follow the correct feed tube
(gravity style freezers). procedures and use of the air orific . e
The mix inlet tube ust be fully m
submerged in mix.
Improper priming procedures. Drain the freezing cylinder and
re-prime the unit.
The air/mix ump is incorrectly pFollow assembly procedures carefully.
assembled.
The viscosity control is set too cold. Adjust the viscosity.
PROBLEM PROBABLE CAUSE REMEDY
3. The product is too soft. The draw rate is set too fast. Adjust the draw rate to 5 - 7-1/2 oz.
4. The mix in the hopper is too The hopper cover is not in position. Clean the hopper cover and place it in
warm.
5. The mix in the hopper is too cold. The hopper temperature is out of Adjust the temperature control.
6. Product is collecting on top of the The top o-ring on the draw valve is Lubricate properly or replace the
freezer door. improperly lubricated or worn. o-ring.
7. Excessive mix leakage from the The bottom o-ring on the draw valve is Lubricate properly or replace the
bottom of the door spout. improperly lubricated or worn. o-ring.
8. Excessive mix leakage into the The seal on the drive shaft is Lubricate properly or replace the seal.
long drip pan. improperly lubricated or worn.
9. Excessive mix leakage from the Worn or missing o-rings on the pump Install or replace the o-rings.
rear of the freezer into the short drive shaft.
drip pans.
10. The drive shaft is stuck in the Mix and lubricant have collected in the Brush clean the rear shell bearing
drive coupling. drive coupling. area regularly.
Outdrawing the capacity of the The continuous draw rate is
freezing cylinder. approximately 15 cones.
There is inadequate air space around A minimum of 3 " (7.6 cm.) of
the unit. clearance around all sides is required.
Dirty condenser or air filters on air Clean regularly.
cooled units.
Inadequate water supply on water Check the water supply. Check the
cooled units. water lines for leaks or kinks.
Bad scraper blades. Replace the scraper blades.
The viscosity control is set too warm. Adjust the viscosity.
Incorrect usage of the mix feed tube Follow the correct feed tube
(gravity style freezers). procedures and use of the air orifice.
The hopper temperature is out of Adjust the temperature control.
adjustment.
adjustment.
The seal is installed inside-out on the Install the seal correctly.
drive shaft.
Inadequate lubrication of the drive Lubricate properly.
shaft.
The drive shaft and beater assembly Verify the refrigerant charge and
work forward. check for a shorted freezing cylinder.
Worn rear shell bearing. Replace the component.
Gear box out of alignment. Re-align the gear box.
Rounded corners of the drive shaft, Replace worn component(s).
the drive coupling or both.
The gear box is out of alignment. Re-align the gear box.
(142 g. - 213 g.) of product by weight
every 10 seconds.
Exception: The minimum requirement
for the 338 and 750 is 6" (15.2 cm.).
position.
PROBLEM PROBABLE CAUSE REMEDY
11. Freezing cylinder walls are Missing or worn front bearing. Install or replace the front bearing.
scored. Broken beater pins (pump style Replace the beater assembly. When
12. The pump will not operate in the The pump motor is not activated. Push the reset button.
PUMP mode.
13. The unit will not run when in the The unit is unplugged. Plug into wall receptacle.
AUTO mode. The beater motor is out on reset. Allow the beater motor to cool. Place
14. Product is not feeding into the The mix inlet hole is frozen up. The hopper temperature needs
freezing cylinder.
15. Product is "popping" when drawn. The draw rate is set too fast. The draw rate should be set at 5 -
16. The MIX LOW and MIX OUT There is milkstone build-up in the Clean the hoppers thoroughly.
probes are not functioning. hopper.
freezers, only). installing scraper blades, be sure they
The beater assembly is bent. The beater assembly must be
The gear box is out of alignment. Re-align the gear box.
The membrane switch is defective. Replace the switch.
The circuit breaker is off, or the fuse is Turn the breaker on, or replace the
blown. fuse.
Low on mix. The MIX OUT light is on. Add mix to the mix hopper and press
The water is turned off, on water Turn the water on.
cooled units.
Incorrect usage of the mix feed tube Follow the correct feed tube
(gravity style freezers). procedures and use of the air orifice.
The pump is assembled incorrectly. Assemble and lubricate according to
are properly attached over the pins.
replaced.
the power switch to the OFF position.
Press the reset button firmly. Place the
power switch to the ON position, and
press the WASH keypad. Open the
side access panel and observe that
the drive shaft is turning clockwise as
viewed from the front of the unit. Press
the AUTO keypad to return to the
AUTO mode.
Note: Do not use metal objects to
press the reset button.
the AUTO keypad.
adjustment.
7-1/2 oz. of product per 10 seconds.
instructions in the Operator's manual.
Troubleshooting Pump Style Freezers
PROBLEM PROBABLE CAUSE REMEDY
1. The air/mix pump will not operate The circuit breaker is off. Check the breaker.
when the PUMP keypad is
pressed. The power cord is unplugged. Plug in the power cord.
2. The air/mix pump will not operate The pump motor is out on reset. Press the PUMP keypad to cancel the
when the draw valve is opened
and the unit is in the AUTO mode.
3. The piston travels back and forth, Inspect the check bands. The check bands must be installed
but product is not being pumped.
4. Excessive pump cylinder wear. Inadequate or incorrect lubrication of Follow lubrication procedures
5. Pitting occurring inside the pump Cleaner was left inside the pump After brush cleaning the pump
cylinder. cylinder. cylinder, allow it to dry. Follow
6. The ball crank of the motor Incorrect rotation of pump motor. Reverse pump rotation.
reducer is broken.
7. Too much pressure is in the Plugged relief hole in the liquid valve Clean.
freezing cylinder. body below the poppet.
8. Not enough pressure is in the The spring in the liquid valve body is Replace.
freezing cylinder. weak or bent.
The freezer is out on reset. Reset the freezer.
The pump motor is out on reset. Press the PUMP keypad to cancel the
pump operation. Press the reset
button on the side of the pump motor
reducer. Press the PUMP keypad to
continue pump operation.
The pump motor relay is Replace the relay.
malfunctioning.
Inspect the o-rings. O-rings must not be worn, torn, or fit
Check the pump cylinder. The piston and liquid valve body must
The spring or poppet is missing or Replace.
defective.
pump cylinder. carefully.
Incorrect ball crank rotation. (Must be Reverse pump rotation.
counterclockwise).
The draw switch is malfunctioning. Replace the draw switch.
The poppet is missing. Install the poppet.
pump operation. Press the reset
button on the side of the pump motor
reducer. Press the PUMP keypad to
continue pump operation.
correctly, fit tightly, and not have any
holes or lubrication.
too loosely.
be assembled correctly, and fit snugly
in the pump cylinder.
disassembly procedures carefully.
Electrical Troubleshooting
The following information provides a sequential list of
electrical components that L-1 power travels through to
initiate various operations.
Auto Mode of Operation:
L-1 power travels through the power switch, beater overload
switch, the compressor high pressure cut-out switch, the
overload terminal (OL) on the power board, the BTR terminal
of the power board, and energizes the coil of the beater
motor contactor.
L-1 power travels through the power switch, beater overload
switch, the compressor high pressure cut-out switch, the
overload terminal (OL) on the power board, the COM
terminal of the power board, and energizes the coil of the
compressor contactor.
L-1 power travels through the power switch, beater overload
switch, the compressor high pressure cut-out switch, the L-1
terminal of the power board, the MIX terminal of the power
board, and energizes the hopper refrigeration compressor
and condenser fan.
Wash Mode of Operation:
L-1 power travels through the power switch, beater overload
switch, the compressor high pressure cut-out switch, the
overload terminal (OL) on the power board, the BTR terminal
of the power board, and energizes the coil of the beater
motor contactor.
Pump Mode of Operation:
L-1 power travels through the power switch, beater overload
switch, the compressor high pressure cut-out switch, the
overload terminal (OL) on the power board, the PUMP
terminal of the power board, and energizes the coil of the
pump motor.
Warranty Explanation
Class 103 Parts: The warranty for new equipment parts is one year from the original date of unit
Class 212 Parts: The warranty for new equipment parts is two years from the original date of unit
Class 512 Parts: The warranty for new equipment parts is five years from the original date of unit
Class 000 Parts:
CAUTION: Warranty is valid only if required service work is provided by an
Authorized Taylor Service Technician.
installation, with a replacement parts warranty of three months.
installation, with a replacement parts warranty of twelve months.
installation, with a replacement parts warranty of twelve months..
Wear Items - no warranty.
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