Tascam US-2x2HR User manual

Tascam US-2x2HR User manual

D01385920A

US-2x2HR

US-4x4HR

USB Audio/MIDI Interface

REFERENCE MANUAL

Before connecting this unit to a computer, you must download and install dedicated software on the computer.

Contents

 

1 – Introduction.........................................................................

3

Features.......................................................................................................

3

Conventions used in this manual.......................................................

3

Trademarks.................................................................................................

3

2 - Names and Functions of Parts.............................................

4

Front panel.................................................................................................

4

Rear panel...................................................................................................

5

3 – Installation...........................................................................

6

System requirements.............................................................................

6

Windows...............................................................................................

6

Mac..........................................................................................................

6

Apple iOS devices..............................................................................

6

Supported audio drivers.................................................................

6

Installing the dedicated software......................................................

7

Installing the Windows dedicated software.............................

7

Installing the Mac dedicated software.......................................

8

Working with Gatekeeper...............................................................

8

Uninstalling the dedicated software................................................

9

Uninstalling the Windows dedicated software.......................

9

Uninstalling the Mac dedicated software.................................

9

4 – Preparation........................................................................

10

Connecting the power.........................................................................

10

When using a computer (Windows/Mac)...............................

10

When using an iOS device............................................................

10

Using with an AC adapter.............................................................

10

Changing the outlet plug (US-4x4HR only)............................

11

Connecting other equipment...........................................................

11

Connecting with a computer......................................................

12

Connecting with iOS devices......................................................

12

Audio connections..........................................................................

12

MIDI connections.............................................................................

13

Using direct monitoring......................................................................

13

5 – Using the Settings Panel...................................................

14

Opening the Settings Panel...............................................................

14

Windows.............................................................................................

14

Mac........................................................................................................

14

Settings Panel overview......................................................................

14

Notification function............................................................................

16

Checking software and firmware versions...................................

16

Automatic software and firmware update function.................

16

6 – Application Guide..............................................................

17

DAW software..........................................................................................

17

Bundled DAW software..................................................................

17

Other DAW software.......................................................................

17

Windows...................................................................................................

17

macOS........................................................................................................

17

iOS...............................................................................................................

17

7 – Standalone Mode..............................................................

18

Overview...................................................................................................

18

Settings in standalone mode............................................................

18

Settings Panel settings..................................................................

18

8 – MIDI Implementation Chart..............................................

19

9 – Troubleshooting................................................................

20

10 – Specifications...................................................................

22

General......................................................................................................

22

Input/output ratings.............................................................................

22

Analog inputs....................................................................................

22

Analog outputs.................................................................................

22

Control input/output ratings.......................................................

22

Audio performance...............................................................................

22

Computer system requirements......................................................

23

Windows.............................................................................................

23

Mac........................................................................................................

23

iOS device...........................................................................................

23

Supported audio drivers...............................................................

23

Other..........................................................................................................

23

Dimensional drawings.........................................................................

24

Block diagram.........................................................................................

25

2 TASCAM US-2x2HR/US-4x4HR

Features

US-2x2HR

o 2 combo XLR/TRS input jacks

o2 Ultra-HDDA (High Definition Discrete Architecture) mic preamps with clear, natural sound quality and super-low noise

o TRS analog output jacks (LINE OUT 1-2) o 1 headphone output

US-4x4HR

o 4 pairs of XLR and TRS inputs

o4 Ultra-HDDA (High Definition Discrete Architecture) mic preamps with clear, natural sound quality and super-low noise

o TRS analog output jacks (LINE OUT 1-4) o 2 headphone outpu

US-2x2HR and US-4x4HR

o Support for high resolution formats up to 24-bit/192kHz o Capable of providing +48V phantom power

oSupport for direct input of guitars, basses and similar instruments

oMIDI input and output connectors enable connection with keyboards and other MIDI devices

oDirect monitoring function allows input monitoring with low latency

oLoopback function that supports stereo/mono switching of inputs and outputs (on Windows/Mac)

o USB Type-C port (USB 2.0 standard)

o Support for operation on USB bus power

oUS-HR Settings Panel control software has a simple, functional design and enables making unit settings

oHigh-performance driver can be set to minimal buffer sizes and enables recording setups with super-low latency (Windows)

o Angled design provides excellent usability on a desktop o Valuable bundled software

o Connect with iOS devices including iPad

Note about computer operation

If you are unsure about anything related to the basic operation of a computer when it is mentioned in an explanation in this manual, please refer to the computer operation manual.

To use this unit with a computer, dedicated software must be installed on the computer.

For details about software installation, see “Installing the dedicated software” on page 7.

1 – Introduction

Conventions used in this manual

In this manual, we use the following conventions:

oInformation shown on a computer display is written like this: “OK”.

o References to “iOS” in this document also include “iPad OS”.

oAs necessary, additional information is provided under TIP, NOTE and CAUTION headings.

TIP

These are tips about how to use the unit.

NOTE

These provide additional explanations and describe special cases.

ATTENTION

Failure to follow these instructions could result in damage to equipment or lost data, for example.

VCAUTION

Failure to follow these instructions could result in injury.

Trademarks

o TASCAM is a registered trademark of TEAC Corporation.

oMicrosoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

oApple, Mac, macOS, iPad and iPadOS are trademarks of Apple Inc. in the United States and other countries.

o Lightning is a trademark of Apple Inc. o App Store is a service mark of Apple Inc.

oIOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

o ASIO is a trademark of Steinberg Media Technologies GmbH.

oOther company names, product names and logos in this document are the trademarks or registered trademarks of their respective owners.

TASCAM US-2x2HR/US-4x4HR 3

2 - Names and Functions of Parts

Front panel

US-2x2HR

 

 

 

US-4x4HR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1SIG indicators

These light green when signals (of at least −32 dBFS) are input.

2GAIN knobs

Use to adjust the input levels of the input jacks.

Adjust these so that the PEAK indicators do not light red.

3PEAK indicators

These light red when signals are about to distort (−1 dBFS or higher).

4USB indicator

This lights when the USB connection is working.

5LINE OUT knob

Use to adjust the output level of the LINE OUT (BALANCED) 1–2 (T) jacks on the back of the unit.

6PHONES knob

to adjust the output level of the PHONES jack and jacks on US-4x4HR).

VCAUTION

Before connecting headphones, minimize the volume with the PHONES knob. Failure to do so could result in a sudden loud noise that could harm hearing, for example.

7Phantom power indicator

The indicator lights when the phantom power switch is set to +48V.

ATTENTION

When operating the US-4x4HR with USB bus power, use a commercially-available Type-C–Type-C cable to connect it to a USB Type-C port on the computer. If there is a problem with the power supply, the phantom power indicator will blink. In this case, use the included AC adapter (PS-P1220E, DC12 V).

8Phantom power switch

Use this switch to provide +48 V phantom power to the IN1 and IN2 XLR jacks (and IN3/IN4 on the US-4x4HR). (see “Connecting microphones” on page 12)

VCAUTION

Set the LINE OUT and PHONES knobs to their minimum values before changing the phantom power setting. Depending on the connected mics, sudden loud noises from monitoring equipment could occur, and this could damage the equipment or harm hearing.

9IN1/IN2 jacks

On the US-2x2HR, these are XLR/TRS combo jacks for analog input.

On the US-4x4HR, these are separate XLR and standard TRS jacks for analog input.

These support high impedance input, including direct guitar input.

Use the MIC/LINE INST switches (Q) on the front of the unit to enable balanced line (MIC/LINE) input or unbalanced (INST) input for the standard TRS jacks.

When directly connecting a guitar, bass or other instrument, set the MIC/LINE INST switch (Q) to INST.

0IN3/IN4 jacks (US-4x4HR only)

These XLR analog mic input and standard line level TRS jacks are balanced input jacks.

NOTE

On the US-4x4HR, IN1/IN2 (9) and IN3/IN4 (0) inputs each have two jacks (XLR and TRS). Do not input signals through both jacks of the same input at the same time. If signals are input through both at the same time, neither signal will be received properly.

QMIC/LINE INST switches

Set according to the IN1/IN2 jack input sources.

Set to MIC/LINE when connecting an electronic instrument, audio device, mic or similar equipment.

Set to INST when connecting a guitar, bass or other equipment with high output impedance.

WMONITOR BALANCE knob

When the Settings Panel LINE OUT 1-2 or LINE OUT 3-4 setting is Monitor Mix, use this to adjust the monitoring balance between the input signals from the input jacks and the output signals from the computer. (see “Using direct monitoring” on page 13)

The volume of signals input through this unit’s input jacks increase the more the MONITOR BALANCE knob is set to the left (INPUT) and signals output from the computer increase the more this is set to the right (COMPUTER).

This knob does not affect the recording level of input signals.

EPHONES jack

Use this standard stereo phone jack to connect stereo headphones. jacks on US-4x4HR.)

These output the same signals as the LINE OUT (BALANCED) 1-2 jacks.

Use an adapter to connect headphones with a mini plug.

NOTE

 

 

The same signals are output from both

jacks

of the US-4x4HR.

 

4 TASCAM US-2x2HR/US-4x4HR

2 - Names and Functions of Parts

Rear panel

US-2x2HR

 

US-4x4HR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RLINE OUT (BALANCED) 3-4 jacks (US-4x4HR only)

These standard TRS jacks are analog line outputs. i TRS (Tip: HOT, Ring: COLD, Sleeve: GND)

TLINE OUT (BALANCED) 1-2 jacks

These standard TRS jacks are analog line outputs.

i TRS (Tip: HOT, Ring: COLD, Sleeve: GND)

The signals output from the LINE OUT (BALANCED) 1-2 jacks (1-4 jacks on US-4x4HR) can be set in the Settings Panel. (see “Settings Panel overview” on page 14)

YMIDI OUT connector

This 5-pin DIN is a standard MIDI output connector. This outputs MIDI signals.

UMIDI IN connector

This 5-pin DIN is a standard MIDI input connector. Use this to input MIDI signals.

IUSB port

This is a USB Type-C port.

Use a USB cable to connect the unit to a computer or an iOS device.

ATTENTION

iWhen using this unit while connected to a computer, it will receive power from the computer’s USB port. Depending on the computer, the USB port might not be able to supply enough power to operate the unit. In this case, connect and use a dedicated AC adapter.

iWhen connected to a USB 3.0 port, it will function in High Speed mode equivalent to USB 2.0 (480 Mbps maximum).

iAfter waking a computer from suspend (sleep) mode, if the unit does not operate properly, turn it off and turn it on again or disconnect and reconnect the USB cable.

ODC IN 5V connector (US-2x2HR only)

When connected to an iOS device or other equipment that cannot power this unit, a dedicated AC adapter (PS-P520E, DC5V, sold separately) with power supply must be connected to the DC IN 5V connector. (see “When using an iOS device” on page 10)

NOTE

When using a US-2x2HR that is connected to a computer using the included USB cable, it will receive power from the computer’s USB port, so a dedicated AC adapter (PS-P520E, DC5V, sold separately) should not be necessary.

Depending on the computer, however, the USB port might not be able to supply enough power to operate the unit.

In this case, use a dedicated AC adapter (sold separately).

PDC IN 12V connector (US-4x4HR only)

Under the following conditions, connect the included DC12V AC adapter (PS-P1220E, DC12V) here. (see “Using with an AC adapter” on page 10)

i When the USB bus power supply current is insufficient

iWhen connected to an iOS device or other equipment that cannot power this unit

TASCAM US-2x2HR/US-4x4HR 5

3 – Installation

System requirements

Check the TEAC Global Site (https://teac-global.com/) for the latest information about supported operating systems.

Windows

Supported operating systems

Windows 10 32-bit

Windows 10 64-bit

Windows 8.1 32-bit

Windows 8.1 64-bit

Windows 7*

Windows 7 32-bit SP1 or later

Windows 7 64-bit SP1 or later

*Operation has been confirmed with the final version of Windows 7.

Computer hardware requirements

Windows computer with a USB 2.0 (or higher) port

CPU/processor speed

2 GHz or faster dual core processor (x86)

Memory

2 GB or more

ATTENTION

Operation of this unit was confirmed using standard computers that meet the above requirements. This does not guarantee operation with all computers that meet the above requirements.

Even computers that meet the same system requirements might have processing capabilities that differ according to their settings and other operating conditions.

NOTE

Since noise could occur depending on the computer system used, we recommend selecting “High performance” for “Plugged in” on the Power Options Control Panel page.

Mac

Supported operating systems

macOS Catalina (10.15 or later) macOS Mojave (10.14 or later) macOS High Sierra (10.13 or later)

Computer hardware requirements

Mac with a USB 2.0 (or higher) port

CPU/processor speed

2 GHz or faster dual core processor

Memory

2 GB or more

Apple iOS devices

Supported operating systems

iPadOS13

iOS13

iOS12

iOS11

Supported audio drivers

Windows

ASIO2.0, WDM, MIDI

Mac

Core Audio, Core MIDI

iOS divice

Core Audio

6 TASCAM US-2x2HR/US-4x4HR

Installing the dedicated software

To use this unit, a dedicated software must be installed on a computer.

The dedicated software might be updated at any time.

Download the latest software for the operating system you are using from the TEAC Global Site (https://teac-global.com/).

oWhen you install the dedicated software on a Windows computer, the Windows driver and the Settings Panel application will be installed.

oWhen you install the dedicated software on a Mac, only the Mac Settings Panel application will be installed. The standard OS driver will be used.

oWith an iOS device, the standard OS driver will be used, so there is no need to install any.

ATTENTION

Before starting to install software, quit other applications.

Installing the Windows dedicated software

ATTENTION

iComplete installation of the Windows dedicated software on the computer before connecting the unit to it with the USB cable.

iIf you connected the unit to the computer using the USB cable before installing the Windows dedicated software and the “Found New Hardware Wizard” launched, close the Wizard and disconnect the USB cable.

Windows dedicated software installation procedures

1.Download the latest Windows dedicated software from the TEAC Global Site (https://teac-global.com/) and save it on the computer to be used with the unit.

2.Uncompress the saved software (zip file) on the computer desktop or another location.

3.Double-click the “TASCAM_US-HR_Installer_x.xx.exe” file in the folder that appears after uncompression to automatically launch the installation software.

ATTENTION

If you open a zip file without decompressing it and doubleclick the “TASCAM_US-HR_Installer_x.xx.exe” file in the folder that opens, installation will not start.

Right-click the zip file and select “Extract All”, for example, to decompress it and then try again.

4.When a “Security Warning” or “User Account Control” screen appears, click the “Yes” button.

3 – Installation

5.Read the contents of the License Agreement, and select

“I accept the agreement” if you agree to the terms. Then, click the “Next” button.

6. Next, click the “Install” button.

7.Next, click the “Install” button to start installation (Windows 8.1/Windows 7).

8.The following screen appears when installation has completed.

Click the “Finish” button.

The installer will quit and the Windows Settings Panel will launch.

NOTE

The first time you connect the unit by USB to the computer after installing the software, installation of the device driver will be executed. Some time might be necessary before the unit is recognized because Windows Update will be automatically searched at this time.

If the unit is still not recognized after a while, open the software installation screen from the notification area at the bottom right of the computer display, and click “Skip

obtaining driver software from Windows Update” to stop the search.

TASCAM US-2x2HR/US-4x4HR 7

3 – Installation

Installing the Mac dedicated software

NOTE

iInstall the Mac dedicated software on the computer before connecting the unit to it with the USB cable.

iDepending on the Gatekeeper setting, a warning message might appear during installation. Please see “Working with Gatekeeper” on page 8 for information about Gatekeeper.

Mac dedicated software installation procedures

1.Download the latest Mac dedicated software for the operating system you are using from the TEAC Global Site (https://teac-global.com/) and save it on the computer to be used with the unit.

2.Double-click “US-HR_Installer_x.xx.dmg”, which is the saved disk image file for the Mac dedicated software, and double-click “US-HR_Installer.pkg” inside the folder that opens.

5.Click the “Read License” button and check the contents of the Software License Agreement. If you agree to the contents of the license, click “Agree”.

Then, click the “Next” button.

6. Next, click the “Install” button to start installation.

7. The following screen appears when installation has completed.

Click the “Close” button.

NOTE

Depending on the computer’s settings, the downloaded zip file might not have been uncompressed automatically. In this case, uncompress the zip file first and then double-click the disk image file.

3. When the installer starts, click the “Continue” button.

4.Next, select the desired language and click the “Continue” button.

Working with Gatekeeper

When using macOS, depending on the Gatekeeper security function setting, a warning message might appear during installation.

The solution depends on the warning message shown. See the following explanations for details.

When the Gatekeeper setting is “Allow applications downloaded from: the Mac App Store”

The following security warning might be shown:

“‘US-HR_Installer.pkg’ can’t be opened because it was not downloaded from the Mac App Store.”

In this case, click the “OK” button to close the message. Then, control-click (or right-click) the file and click “Open” in the menu.

8 TASCAM US-2x2HR/US-4x4HR

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