TANDBERG T2000 MXP User Manual

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User Manual

Software version F3

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D1337703_T2000_MXP_User_Manual

Trademarks and Copyright

All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.

Contains iType™ from Agfa Monotype Corporation.

Disclaimer

The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggestions regarding the content and structure of this document.

Environmental Issues

User Manual

Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper) and low energy consuming products.

Battery handling

Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment; please follow guidelines on the packing material for handling and disposal of the batteries.

Waste handling

There is no need to send any products or material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on local waste handling and recycling of electronic products.

Production of products

Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable.

Digital User Manuals

TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version. Instead of a range of different user manuals, there is now one CD which can be used with all TANDBERG products, in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple webbased search feature helps users directly access the information they need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. If desired, the user manuals on the CD can still be printed locally.

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D1337703_T2000_MXP_User_Manual

Operator Safety Summary

For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.

Equipment Markings

The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated

“dangerous voltages” within the product’s

enclosure that may be of sufficient magnitude to constitute a risk of electrical shock. The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions accompanying the equipment.

Warnings

 Water and moisture - Do not operate the equipment under or near water - for example

near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool or in areas with high humidity.

 Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not

use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

 Ventilation - Do not block any of the ventilation openings of the apparatus. Install in

accordance with the installation instructions. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

 Grounding or Polarization - Do not defeat the safety purpose of the polarized or

grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician.

 Power-Cord Protection - Route the power cord so as to avoid it being walked on or

pinched by items placed upon or against it, paying particular attention to the plugs, receptacles, and the point where the cord exits from the apparatus.

 Attachments - Only use attachments as recommended by the manufacturer.  Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or

table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

 Lightning - Unplug this apparatus during lightning storms or when unused for long periods

of time.

User Manual

 ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger

telecommunication line cord.

 Servicing - Do not attempt to service the apparatus yourself as opening or removing

covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

 Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to

qualified personnel under the following conditions:

 When the power cord or plug is damaged or frayed  If liquid has been spilled or objects have fallen into the apparatus  If the apparatus has been exposed to rain or moisture  If the apparatus has been subjected to excessive shock by being dropped, or the

cabinet has been damaged

 If the apparatus fails to operate in accordance with the operating instructions

D1337703_T2000_MXP_User_Manual

If you have any questions, comments or suggestions, please see the Online Support service at

www.tandberg.net.

It is also possible to send a fax or mail to the attention of: Product and Sales Support

TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234

User Manual

Table of Contents

1 Introduction............................................................................................................................... 1

1.1 At a Glance ............................................................................................................................ 4

1.2 Menu Structure ...................................................................................................................... 6

2 Installation ................................................................................................................................ 8

2.1 Mounting ................................................................................................................................ 9

2.2 Connecting Cables............................................................................................................... 10

2.3 Monitor Configuration........................................................................................................... 12

2.4 System Configuration........................................................................................................... 13

3 General Use ........................................................................................................................... 15

3.1 The Welcome Screen .......................................................................................................... 16

3.2 Using the Remote Control.................................................................................................... 17

3.2.1 Navigation................................................................................................................ 19

3.2.2 Selfview.................................................................................................................... 20

3.2.3 Layout ...................................................................................................................... 21

3.2.4 Mic Off...................................................................................................................... 22

3.2.5 Volume + and - ........................................................................................................ 23

3.2.6 Number and Letter keys........................................................................................... 24

3.2.7 Touch Tones............................................................................................................ 25

3.3 On-screen Indicators............................................................................................................ 26

3.4 Using the Menu....................................................................................................................28

3.5 Make a Call.......................................................................................................................... 30

3.5.1 Place Video Call....................................................................................................... 31

3.5.2 Place Telephone Call...............................................................................................32

3.5.3 Add Call ...................................................................................................................33

3.5.4 Call Settings.............................................................................................................35

3.5.5 Streaming................................................................................................................. 36

3.6 Answer an incoming call ...................................................................................................... 38

3.7 End Call................................................................................................................................ 39

3.8 Standby................................................................................................................................40

3.8.1 Delay Standby for 1 hour......................................................................................... 41

3.8.2 Delay Standby for 3 hours ....................................................................................... 42

3.8.3 Do Not Disturb ......................................................................................................... 43

3.9 Phone Book.......................................................................................................................... 44

3.9.1 Call Log....................................................................................................................46

3.9.2 My Contacts............................................................................................................. 47

3.9.3 Global Contacts .......................................................................................................54

3.10 Camera Control.................................................................................................................. 58

3.10.1 Move Camera .......................................................................................................... 59

3.10.2 Far End Control........................................................................................................ 60

3.10.3 Camera Presets....................................................................................................... 61

3.10.4 TANDBERG Tracker................................................................................................ 62

3.10.5 Picture Control ......................................................................................................... 63

3.10.6 Camera Tracking ..................................................................................................... 64

3.11 Presentation.......................................................................................................................65

3.11.1 Presentation Key...................................................................................................... 66

3.11.2 Presentation Menu...................................................................................................67

3.11.3 PC Presenter (DVI/XGA Input) ................................................................................ 68

3.11.4 PC Soft Presenter and VNC .................................................................................... 69

3.11.5 Dual Stream (DuoVideoTF/H.239)........................................................................... 70

3.11.6 Take New Snapshot................................................................................................. 71

3.11.7 Display Snapshot..................................................................................................... 72

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3.12 Conference Services.......................................................................................................... 73

3.12.1 Request Floor and Release Floor............................................................................ 76

3.12.2 Conference Layout................................................................................................... 77

3.12.3 Terminal Names....................................................................................................... 78

3.12.4 Chair Control............................................................................................................79

3.12.5 Assign Floor and Release Floor from Participant.................................................... 80

3.12.6 View Site and End View...........................................................................................81

3.12.7 Disconnect Participant............................................................................................. 82

3.12.8 Terminate Meeting................................................................................................... 83

3.12.9 More about MultiSite (embedded MCU) .................................................................. 84

3.13 Control Panel ..................................................................................................................... 85

3.13.1 Diagnostics ..............................................................................................................86

3.13.2 Text Chat .................................................................................................................98

3.13.3 Audio Demo ............................................................................................................. 99

3.13.4 Administrator Settings............................................................................................ 100

3.13.5 Restart ................................................................................................................... 101

3.13.6 User Guide.............................................................................................................102

4 Administrator Settings .......................................................................................................... 103

4.1 General Settings ................................................................................................................ 104

4.1.1 Language............................................................................................................... 105

4.1.2 System Name ........................................................................................................ 106

4.1.3 Auto Answer........................................................................................................... 107

4.1.4 Max Call Length..................................................................................................... 108

4.1.5 Phone Book Settings ............................................................................................. 109

4.1.6 Permissions ........................................................................................................... 110

4.1.7 Screen Settings...................................................................................................... 112

4.1.8 Software Options ................................................................................................... 117

4.2 Menu Settings.................................................................................................................... 118

4.2.1 Menu Timeout In Call............................................................................................. 119

4.2.2 Welcome Menu...................................................................................................... 120

4.2.3 Welcome Picture.................................................................................................... 121

4.2.4 Logo....................................................................................................................... 122

4.2.5 Balloon Help........................................................................................................... 123

4.2.6 Display Welcome Text........................................................................................... 124

4.2.7 Welcome Text........................................................................................................ 125

4.2.8 Administrator Password......................................................................................... 126

4.3 Presentation Settings......................................................................................................... 127

4.3.1 Presentation Start .................................................................................................. 128

4.3.2 H.239...................................................................................................................... 129

4.3.3 Call Video Source .................................................................................................. 130

4.3.4 Presentation Source .............................................................................................. 131

4.3.5 Snapshot Source ................................................................................................... 132

4.3.6 Auto-Display Snapshot .......................................................................................... 133

4.3.7 PIP Appearance.....................................................................................................134

4.3.8 PIP Placing ............................................................................................................ 135

4.3.9 VNC Settings ......................................................................................................... 136

4.4 Call Quality......................................................................................................................... 137

4.4.1 Video Algorithm...................................................................................................... 138

4.4.2 Audio Algorithm...................................................................................................... 139

4.4.3 AAC-LD 128kbps (stereo audio)............................................................................ 140

4.4.4 Natural Video ......................................................................................................... 141

4.4.5 Max Upstream Rate (kbps).................................................................................... 142

4.4.6 Video Quality.......................................................................................................... 143

4.4.7 Default Call Settings .............................................................................................. 145

4.5 Audio..................................................................................................................................148

4.5.1 Inputs ..................................................................................................................... 149

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4.5.2 Outputs ..................................................................................................................151

4.5.3 Echo Control .......................................................................................................... 152

4.5.4 Stereo Settings ...................................................................................................... 153

4.5.5 Audio Levelling (AGC) ........................................................................................... 154

4.5.6 Alert Tones and Volume ........................................................................................ 155

4.6 Video..................................................................................................................................156

4.6.1 Camera Tracking Mode ......................................................................................... 157

4.6.2 MCU Status Line.................................................................................................... 158

4.6.3 Floor to Full Screen................................................................................................ 159

4.6.4 Web Snapshots...................................................................................................... 160

4.6.5 MultiSite Picture Mode........................................................................................... 161

4.6.6 Video Name ........................................................................................................... 163

4.7 Security.............................................................................................................................. 164

4.7.1 Encryption.............................................................................................................. 165

4.7.2 Encryption Mode.................................................................................................... 166

4.7.3 Passwords ............................................................................................................. 167

4.8 Network..............................................................................................................................168

4.8.1 ISDN-BRI Settings ................................................................................................. 169

4.8.2 LAN Settings.......................................................................................................... 171

4.8.3 Network Profiles..................................................................................................... 188

4.8.4 Data Port................................................................................................................189

4.9 Restore Default Settings.................................................................................................... 190

5 Peripheral Equipment........................................................................................................... 191

5.1 Interfaces ........................................................................................................................... 192

5.1.1 Video......................................................................................................................192

5.1.2 Audio......................................................................................................................194

5.1.3 Network..................................................................................................................195

5.1.4 Data port ................................................................................................................ 196

5.2 Document Camera............................................................................................................. 197

5.3 DVD / VCR.........................................................................................................................198

5.4 Additional Cameras............................................................................................................ 199

5.5 Additional Microphones...................................................................................................... 200

5.6 The TANDBERG DNAM .................................................................................................... 201

5.7 Stereo Speaker Kit............................................................................................................. 203

5.8 Telephone Add-On............................................................................................................. 204

5.9 Dual Monitor....................................................................................................................... 205

5.10 XGA Monitors and Projectors .......................................................................................... 206

5.11 VESA Display Power Management................................................................................. 207

5.12 Digital Monitor Power Management................................................................................. 208

5.13 Extended Display Identification Data (EDID)................................................................... 209

6 Appendices........................................................................................................................... 211

7 Index..................................................................................................................................... 241

8 Glossary ............................................................................................................................... 243

1 Introduction

The TANDBERG 2000 MXP provides a reliable, secure and wireless capable video communication system with superior presentation capabilities for small groups and offices.

Audio Quality

High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality audio.

Users can record and send stereo audio from presentation and playback sources using PCs, DVDs and VCRs.

NEW Enhanced packet loss handling in the audio decoder NEW Improved lip synchronization

Video Quality

Features which ensure high quality video includes:

 Natural VideoTF which provides 60 fields per second true interlaced picture.  Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.  SXGA input and XGA output through DVI-I (analog or digital).  H.264 video compression up to 2Mbps.  Support native 16:9 Wide XGA monitors by increasing the resolution to 1280x768

(WXGA).

 Automatic use of WXGA format when ”VGA Monitor Format” is set to Wide.

Network

The system supports videoconferencing via both IP and ISDN networks. The bandwidth capabilities are:

 up to 2Mbps* per call  up to 2.3Mbps* total for a MultiSite conference.  SIP support, for both point-to-point and MultiSite*.

If channels are dropped during a videoconferencing session, downspeedingTF automatically maintains connections without interruption.

NEW Enhanced packet loss handling and downspeedingTF NEW Remote software upgrade over ISDN

Security

Secure ConferenceTF provides embedded encryption for both Point-to-Point and MultiSite call and ensures both privacy and security.

The system is delivered with integrated Expressway™ firewall traversal technology. When used together with a TANDBERG Border Controller it enables:

 Secure and seamless traversal of ANY firewall.  No missing features when traversing the firewall – works with H.264, MPEG4 audio,

encryption.

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 Outside systems, such as home offices, to be part of the enterprise dial plan.  Dialing to systems by URI, e.g. user@company.com.

NEW Standards based H.235 authentication towards Border Controller / Gatekeeper

MultiSite*

The embedded MultiSiteTF functionality can cater for up to 4 video sites and 3 audio sites and supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The MultiSite functionality supports any combination of ISDN and IP participants in a conference.

A superior quality and reliability is ensured by:

 Supporting DuoVideo/H.239, encryption and H.264.  Rate matchingTF and TranscodingTF which supports different call rates for all sites in a

MultiSite.

The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an ISDN connection).

Presentations

The Natural Presenter Package* (NPP) makes it possible to run presentations and comprises:

 Digital ClarityTF which provides presentations of exceptionally high quality resolution video.  Duo VideoTF/H.239 which allows participants at the far end to simultaneously watch a

presenter on one screen and a live presentation on the adjoining screen.

 PC PresenterTF which is an easily accessible PC connection over a wired VGA cable that

supports up to SXGA resolution.

 PC SoftPresenterTF which shows PC images via the LAN connection supporting XGA

resolution.

Users can display video and presentations in the best layout based on the situation. Supported screen layouts are:

 Picture in Picture  Picture outside Picture  Side by Side

PC zoom:

 The PC image is transferred in native resolution and may be controlled as a camera with

zoom and pan/tilt to get SXGA resolution.

NEW

NEW New large Picture outside Picture layout for wide monitors

NEW

User interfaces

A web-interface is provided to handle:

Auto Layout

 The system will automatically choose the best layout for the call

Local PC Display

 Improved feature when using your local screen s a PC screen.

 Text chat/closed captioning  System management, diagnostics and software uploads  Streaming – which allows broadcasting of audio/video via an IP network

Introduction

The On-Screen Menu:

 Easy interface for first-time users with symbols and descriptions  Builds upon the familiar current interface

True Localization with enhanced language support and international customization:

 Enabling Asian and non-Latin character text input on Web and API for local language in

Phone Book and System Names

NEW

Usability upgrade and improved user feedback

 Improved Phone Book  On-screen Warnings and Network Statistics information

NEW Including support for Thai and Finnish On-Screen menu language

The remote control has a simplified look and feel, auto system wake-up and large, easy-to-read keys.

Interoperability

The TANDBERG 2000 MXP is worldwide compatible with other standards-based videoconferencing systems.

* - optional feature. To check which options are installed, select Control Panel - System Information in the menu.

- TANDBERG First

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1.1 At a Glance

Camera

The main camera is mounted on top of the monitor. The main camera includes a high quality color camera with a fast pan/tilt/zoom action. The main camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom.

Monitor

The monitor displays the far-end and near-end videoconferencing sites in addition to the menus.

Note that the monitor pictures/drawings used in this manual might differ from the actual monitor model shipped with the system.

Codec

The codec is the heart of the system. Its main task is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information - the name codec comes from a combination of the two words compression and decompression.

Introduction

Remote Control

The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote control will automatically wake up the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control.

The reach of the remote control signal is 20 meters. For users sitting in an open plan office, this can cause problems. Use the little, white switch placed under the batteries to change the reach of the signal from 20 meters to 2 meters. This will prevent you from unintentionally controlling another video system, when you control your own system.

Microphone

The high quality table microphone is designed to be placed on a table during a videoconference. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far end at approximately the same level.

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1.2 Menu Structure

The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of the system. The Administrator Menu contains all the settings of the system. The Administrator Settings are accessible from the Main Menu by selecting Control Panel and Administrator Settings. Making changes to the Administrator Settings will change the behavior of the system. The menu structure for Main Menu and Administrator Settings is shown below.

Introduction

2 Installation

Precautions:

 Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is

specifically designed for wet locations.

 Never touch uninstalled communication wires or terminals unless the telephone line has

been disconnected at the network interface.

 Use caution when installing or modifying communication lines.  Avoid using communication equipment (other than a cordless type) during an electrical

storm. There may be a remote risk of electrical shock from lightning.

 Do not use the communication equipment to report a gas leak in the vicinity of the leak.  Always connect the product to an earthed socket outlet.  The socket outlet shall be installed near to the equipment and shall be easily accessible.  Never install cables without first switching the power OFF.  1TR6 network type is not approved for connection directly to the telecommunications

network. This network type is only to be used behind a PABX.

This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC

2.1 Mounting

Installation

When mounting the TANDBERG 2000 MXP, follow the figures below:

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2.2 Connecting Cables

Connect the cables according to the drawing below. This drawing shows only the active connectors. Some products may have additional non-working connectors.

1. Power cable

Connect the system power cable and monitor power cable to an electrical distribution socket.

2. Monitor cables

Connect the Video cable labelled "VGA IN, Main Monitor", the Audio cable (with adapter) labelled "Audio Out" and the power cable to the monitor as shown on the figure.

3. Microphone cable

Connect the microphone cable to the microphone.

Installation

4. Camera cable

Connect the camera cable labeled “S-video out” and "Control in" to the camera as shown on the figure.

5 ISDN cables

If using ISDN network, connect the ISDN cables to the ISDN sockets (S/T interface) provided by the network provider. The main ISDN number will be that number associated with the socket to which ISDN cable number 1 has been connected.

Note! The system does not have a built-in network terminator. If the wall socket provides an ISDN U-interface, an NT1 between the system and the ISDN line is needed, see Appendix

10 for more information.

6. LAN cable

To connect the system to a Local Area Network (LAN), connect the cable labeled "LAN Ethernet" to a suitable Ethernet port on the LAN.

7. VGA cable

For using a PC with your videoconferencing system, connect a PC to the codec with a VGA cable. For more information, see PC Presenter.

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2.3 Monitor Configuration

Power on the monitor and use the monitor remote control to select the "PC analog" video input and Hypersound OFF.

How to select "PC analog" video input:

1. Press "menu" on the monitor remote control. (Note! Not the TANDBERG remote control.)

2. Select "Input select".

3. Select "PC analog".

How to set Hypersound OFF:

1. Press "menu" on the monitor remote control.

2. Select "Sound".

3. Go down to "Hypersound" and set to "OFF". Use arrow keys left and right to change the setting.

2.4 System Configuration

Installation

The system must be configured for each installation. Configuration settings can be made via the system menu.

Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu. See General Use for more information about how to use the menus and the remote control.

General configuration:

1. Open the General Settings menu

Press OK/Menu to open the Main Menu, if not already displayed. Select Control Panel - Administrator Settings - General to open the General Settings menu.

2. Language

Press OK in the Language field and select the wanted language from the list.

3. System Name

Enter a name in the System Name field using the number keys on the remote control, in the same way as with a mobile or cellular phone.

4. Auto Answer, Max Call Length, Phone Book Settings and Permissions

Leave Auto Answer, Max Call Length, Access code and Permissions unchanged if no special needs are required. See chapter General Settings for more information.

5. Screen Settings

When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when

D1337703_T2000_MXP_User_Manual

using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.

6. Software Options

To activate all options for the system, a new option key must be entered in the Software Options menu (see paperwork accompanying the system). The Presenter option key should be entered under “New Option Key”. Any bandwidth option key should be entered under “New Bandwidth Key”. For more information on these options, please contact your TANDBERG representative.

7. Save changes

Remember to save any changes made in a menu by selecting the Save button on the menu line and pressing OK.

Network configuration:

1. Open the Network menu

Press OK/Menu to open the Main Menu, if not already displayed. Select Control Panel - Administrator Settings - Network to open the Network menu.

2. ISDN configuration

Set the Network type to the desired network. Specify the settings for the selected network in the relevant menu. For details, follow the instructions in ISDN-BRI

Settings. See also the examples in Appendix 9: Connecting the system to the Switched 56 network and in Appendix 10: Connecting the system to ISDN using NT1 network adapters.

3. LAN configuration

Select LAN Settings in the Network menu and specify the necessary LAN settings according to the instructions from your LAN administrator. For details, follow the instructions in LAN Settings. If there is an H.323 Gatekeeper present on your LAN, refer to H.323 Settings as well.

4. Network Profiles

Please refer to Network Profiles for details

5. Data Port

Please refer to Data Port for details

6. Save changes

Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK.

3 General Use

Wake up the system

When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.

If the system does not respond:

 Make sure that the system is switched on by using the On/Off switch located at the rear

of the Codec.

 Verify that your monitor is switched on.

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3.1 The Welcome Screen

When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (main camera is system default). The ISDN/IP numbers and the system name are displayed in the upper right corner. The ISDN Number and IP Number are the dial-in numbers of the system.

The welcome screen provides you with the most important system information:

 System Name  Your ISDN Number  Your IP Address or IP Number  Indications of Missed Calls or Warnings if any

It is possible to customize the text on the welcome screen. See Menu Settings for how to edit welcome text.

3.2 Using the Remote Control

General Use

The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system’s most commonly used functions are also accessible directly from the remote control.

The Infra Red (IR) sensor for the remote control is located in front of the WAVE II Camera.

1. Mic Off turns your microphone on and off, see Mic off.

2. Arrow keys are used for navigation in the menu and for moving the camera* when the menu is hidden, see

Navigation.

3. Volume + and – adjusts the Codec volume only and not the monitor's volume, see Volume + and -.

4. The Layout key toggles between full screen and different display layouts, see

Layout.

5. Cancel takes you back one step in the menu system. Use Cancel to delete characters in an input field, see

Navigation.

6. Press the Call key to place a call, see

Make a Call.

7. Camera presets define specific camera positions. Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to that number key. To activate a preset whilst in a call, simply press and release that number key, see Camera Presets.

8. Snapshot takes a snapshot of your video only while you are in a call, see Take

New Snapshot.

9. The Presentation key switches to a predefined presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see

Presentation Key.

10. Press OK/Menu to show the menu and to select menu items, see Navigation.

11. Use Zoom + and – to zoom the camera in and out.*

12. Selfview displays your outgoing video. Press Selfview again to turn selfview off,

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13. Use the Phone Book to store and recall

14. Use the red End Call key to end the

15. Number/Letter keys function in the same

16. Press Touch tones when you are in a

*This does not apply to all systems with small integrated cameras.

see Selfview. video contacts for easy placement of

calls, see Phone Book. current call. Pressing this key when not

in a call will place the system in Standby mode, see End Call and Standby.

manner as with a mobile or cellular phone, see Number and Letter keys.

call and need to dial extension numbers etc. (instead of presets). Press the OK/Menu button to exit Touch Tones, see Touch tones.

3.2.1 Navigation

General Use

Arrow keys and OK

Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select.

Cancel key

In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK. In other menus, pressing Cancel (X) takes you one step back. In an input field, pressing Cancel (X) will delete characters/numbers to the left.

Back/Cancel button

The X button in the menu corresponds with the X key on the remote.

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3.2.2 Selfview

The term “Selfview” means the outgoing image. In a normal call, using main camera, this is the image of your self. The Selfview button toggles the images between Far End, Selfview and Dual Video (if any).

How to use Selfview:

1. Outside a call, pressing the Selfview button will switch between the near end video and a black screen on the main monitor.

2. In a point to point call, press the Selfview button once to switch from far end video to near end video see a full screen picture of the outgoing video. Press Selfview again to go back to normal.

3. In a point to point call with a dual video stream, the dual stream is displayed in the big picture. Press the Selfview button to toggle to the Near End picture, then the Far End picture, and finally back to the dual stream.

The above behaviour is similar for both single monitor systems and dual monitor systems. Selfview applies for the main monitor.

3.2.2.1 Local PC Display

When using the screen as your PC screen, it is recommended to set Local PC Display to On, see

Screen Settings. That implies that you can display your PC locally while having a

videoconference, and you can keep on working without having the Far End participant watching your PC screen.

It is also recommended to keep the Auto Layout setting On (default) to get a suitable layout when toggling from Local PC Display mode to standard conference mode.

Use the Selfview button to toggle between Local PC Display mode and standard videoconference mode. An indicator tells you that your PC image is displayed locally.

Example: You are using the system as a PC and get an incoming call.

When the setting “Use Screen as Local PC monitor” is On, you will keep your PC image displayed locally and the incoming call pops up as smaller images in a 1+3 layout. You will see Local PC displayed in the big picture and Far End and Near End (your self) displayed in smaller pictures.

Press the Selfview button to switch to standard conference mode. The Local PC image is no longer displayed and Far End is displayed in the big picture. Press Selfview again to see Near End. Pressing Selfview a third time will bring back the Local PC display mode.

3.2.3 Layout

General Use

The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behaviour of the Layout button is dependent on the Picture Layout setting in Screen Settings.

3.2.3.1 Picture in Picture

When Picture Layout is set to PIP, the Layout button makes it possible to see a second image in a smaller view in one of the corners of the screen. The second image will be placed on top of the main image. The user can decide in which corner the second image is to be displayed.

3.2.3.2 Picture outside Picture

When Picture Layout is set to POP, the Layout button makes it possible to see up to three images in a composition optimized for wide screens. The second image can be displayed either as a side-by-side the main image (1+1) or smaller images next to the main image (1+2 and 1+3).

Press the Layout button once to get side-by-side view (1+1). Press again to get the layouts 1+2 and 1+3, and finally go back to full screen view. You can also go back to full screen directly by pressing and holding Layout for 1 second. It is recommended to use Picture outside Picture for wide screen monitor systems.

3.2.3.3 Auto Layout

The system will automatically choose the best layout for your call. The layouts vary depending on how many participants there are and if you use a dual video source or not. You can however always change layout manually with the Layout button. Auto Layout applies when you open or close a dual stream, or add or disconnect participants.

Auto Layout also includes the former automatic PIP. That implies that PIP will automatically be shown when suitable, e.g. to display selfview when you move your near end camera. The automatic PIP times out after a couple of seconds.

If Auto Layout is Off you will get no automatic layout changes during a call and the user must manually control the images with the Layout button. Auto Layout is default On. To turn Auto Layout Off, go to Screen Settings.

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3.2.4 Mic Off

To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing the Mic off button one more time will activate the microphone again.

Note that Mic off will mute all microphone inputs, but will not mute audio from the AUX and VCR inputs.

When an incoming call is answered, the microphone may be in the off state because the Auto Answer setting is On+Mic off, see Auto Answer. The icon will start to flash when you start speaking. Remember to turn the microphone on before a meeting.

3.2.5 Volume + and -

General Use

Press the Volume key to adjust the volume level. An on-screen indicator will show the current level.

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3.2.6 Number and Letter keys

Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera Preset (see Camera Presets). However, when having an input field where numbers are required, the system automatically goes to number mode and numbers can be dialed with the number keys as usual.

When in an input field where letters are required, the system automatically goes to letter mode. Writing letters works like on a mobile phone. Press the key that corresponds to your desired letter. Press the key as many times as needed to get the right letter. Change to lower or back to upper case letters with the a/A key, and space with the 0 _ key.

To write numbers in a text input field, press the button through all the letters. Press once more and the number will appear.

Example: How do I write "System 123" in the System Name input field (in General in Administrator Settings)?

Press the 7-key four times to get an "S". Press the #-key once to switch between upper case and lower case letters. Press the 9-key three times to get a "y". Press the 7-key four times to get an "s". Press the 8-key once to get a "t". Press the 3-key twice to get an "e". Press the 6-key once to get an "m". Press the 0-key once to get space. Press the 1-key three times to get a "1". Press the 2-key four times to get a "2". Press the 3-key four times to get a "3".

3.2.7 Touch Tones

General Use

If wanting to dial extension numbers during a call, press the Touch tones button to activate the number keys, otherwise the number keys will activate the corresponding camera presets. An indicator will tell that Touch tones are enabled. Finish with OK to exit Touch tone mode.

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3.3 On-screen Indicators

The system has a number of icons signaling different settings:

Microphone Off

This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details.

Volume Off

This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on, see Volume + and - for details.

Secure Conference, AES

This double padlock indicator is shown when AES encryption (Secure Conference) is active, see Security for details.

Secure Conference, DES

This padlock indicator is shown when DES encryption (Secure Conference) is active, see Security for details.

Not Secure Conference

This open padlock indicator is shown during the initialization phase for AES or DES encryption. During this period the call is not secure, see Security for details.

Warning

This indicates that the system has detected a warning. Select the icon and press OK to see details on the warning. Please see Warnings for a list of possible warnings.

Bad Network

This indicator appears if the system detects network anomalies like packet loss, jitter etc., during a call. Open the menu by pressing the OK/Menu button and select the warnings icon too see details.

Floor

This indicator is shown when you are displayed in full screen in a multipoint conference, see Request Floor and Release Floor for details.

General Use

Telephone

This indicates that there is a telephone participant in the conference. The displayed number indicates how many telephone participants there are in the conference.

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3.4 Using the Menu

Main menu outside a call and in a call.

Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system.

The menu contains the following items:

 Make a Call/Add Another Call

General Use

 Standby/End Call  Camera Control  Presentation  MultiSite Services  Control Panel  Close

See Menu Structure for a full overview of the menu. The functions of the menu are displayed as icons. The currently selected icon is marked by an

orange square, and the name of the corresponding function is displayed on the line above, see the figure above.

Press the OK button to activate the current selected function. The menu automatically times out after 15 seconds if not used, see Menu timeout. Press the

Menu button to bring it back. It is also possible to hide the menu manually by pressing the Cancel button on the remote control or select the Close icon in the menu.

* Systems with no Camera Control icon available may have a Far End Control icon present when in a call and Far End Control possible.

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3.5 Make a Call

Display the call menu by either:

1. Select Make a Call from the menu, or

2. Press the green Call button on the remote control

The TANDBERG system can make both video calls and telephone calls.

Call Settings specifies the quality of the call. It is possible to alter the default call settings for the

current call if required. The Default Call Settings are defined in Control Panel - Administrator Settings - Call Quality - Default Call Settings.

It is possible to start streaming from this menu.

For setting up a MultiSite conference, see Add Call for more details.

3.5.1 Place Video Call

General Use

In the Make a Call menu enter the Dial Number either:

1. Manually, or

2. Select the book symbol in order to display the Phone Book and select a conference participant.

When dialing manually, toggle between ABC/abc by pressing the # button on the remote control and between abc/123 by holding the # button for one second. Use a star as separator in IP addresses. If a system is registered on a gatekeeper or border controller with DNS support, there are several ways to call into the system:

 <IP address>  <E.164>  <H.323 ID>  <H.323 ID>@<domain>  <E.164>@<domain>

See H.323 Settings for details. Place the call by either:

1. Press OK on the remote control so that the Place Video Call icon is selected, and press OK once again, or

2. Use the arrow button on the remote control to select the Place Video Call icon and press OK, or

3. Press the green call button on the remote control.

Note that the call will be set up as a telephone call if the Call Type in Call Settings is set to Telephone Call. See Default Call Settings for more details.

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3.5.2 Place Telephone Call

In the Make a Call menu enter the Dial Number either:

1. Manually, or

2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details.

When entering a Dial Number manually, toggle between abc/123 by pressing the # button on the remote control for one second. Use a star as separator in IP addresses.

Place the call by either:

1. Press OK on the remote control, select the Place Telephone Call icon and press OK once again, or

2. Use the arrow button on the remote control to select the Place Telephone Call icon and press OK.

When dialing a telephone number and pressing the green Call button on the remote control, the system will in most cases automatically interpret the number as a telephone number and not a video number. The interpretation can sometimes take a little while and it is faster to use the Place Telephone Call button in the menu.

See Default Call Settings for more details.

3.5.3 Add Call

General Use

(optional feature) Conference systems with built-in MultiSite can handle up to 4 video calls and 3 telephone calls

simultaneously. It is possible to both set up a conference with many participants and also add participants during

a conference.

Set up a conference with two or more participants

In the Make a Call menu enter the Dial Number either:

1. Manually, or

2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details. It is also possible to select a predefined MultiSite entry, see New MultiSite Contact.

3. Press OK on the remote control.

Add another participant to the conference by either:

1. Select the Add Video Call icon if the next participant is using a video system, and press OK, or

2. Select the Add Telephone Call icon if the next participant is using a telephone system, and press OK.

A new entry is now displayed in the call list. Enter the number as described above. It is also possible to set up a list of all the wanted conference participants by selecting the Add

Video Calls and Add Telephone Calls the wanted number of times, and enter their numbers afterwards.

Place a MultiSite call:

1. If the call is a mixed conference with both video and telephone participants, select the Place Video Call icon, or

2. If the call is a conference with telephone participants only, select the Place Telephone Call icon.

Add participant(s) during a conference

Display the call menu during a call by either:

1. Select Make a Call from the menu, or

2. Press the green Call button on the remote control

Enter the new participants in the same way as described above.

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3.5.4 Call Settings

General Use

The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. In this case the field is named Default Call Settings. If the settings for some reason are altered for the current participant in the current call, the name of the field will be changed to reflect this.

Usually it is not necessary for the user to alter the settings. The Default Call Settings are defined in Control Panel - Administrator Settings - Call Quality -

Default Call Settings.

When setting up a call in the Make a Call menu:

1. Select the Default Call Settings field for the participant and press the OK button on the remote control.

2. Make desired changes to Call Type, Network, Bandwidth and Restrict (56k). If this is to be the new default call settings, select Set as Default in the menu.

3. Select the OK icon and press the OK button on the remote control. The name of the Call Settings field will reflect the changes made.

It is possible to make the changes made to the Call Settings default by selecting Set as Default and OK. These settings will now be the default settings for all future manually dialed calls.

These settings are also available in the menu Control Panel - Administrator Settings - Call Quality

- Default Call Settings.

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3.5.5 Streaming

Streaming lets you broadcast your meeting to participants on web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 for descriptions of the possible snapshot files.

How to use Streaming:

1. Choose Streaming from the Call Menu to open the Streaming menu.

2. Press Start Streaming from the menu line. An indicator will appear on the screen when streaming is activated.

3. Press Stop Streaming to end streaming. Streaming will also end when you disconnect the call.

4. Press Streaming Settings if you want to change streaming settings (see Streaming Settings below)

How to view streaming from a PC:

1. After streaming is started, an easy way to view the streamed audio/video is to start your Web browser and enter the IP-address of the streaming system.

2. After the Web page of the system is shown, click on Streaming. Alternatively, enter http://<codec ip-address>/stream.sdp

Streaming Settings

Address

Address Port

TTL/Router Hops

Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1-

239.255.255.255 will broadcast the stream to any host that has joined the specified multicast group. Specifying normal broadcast address

255.255.255.255 will broadcast to any members on the LAN.

If several codec’s are streaming to the same IP-address, different ports have to be used in order for the client to know which stream to receive. If the first codec streams on port 2240 and the second codec on port 2250, the client has to specify which port to listen to. Video is transmitted on the specified port; audio is transmitted on the port number 4 above the specified video port, in this case 2244 and 2254.

This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is set to 2, data will not traverse more than 2 router hops.

General Use

Streaming Source*

 Auto: Enables streaming of both local and far end video.

Selection of which site to be streamed is done using voice switching (the site that speaks is streamed).

 Local: Only the local video will be streamed.  Remote: Only the far end video will be streamed.

Local and far end audio is always streamed.

Allow Remote Start

 On: Streaming can be started from external user interfaces like

the Web-browser or Telnet session.

 Off: Streaming can only be started from the Video Conferencing

System User Interface using the remote control, or by using the Data port. This will prevent activation of streaming using Web browser or Telnet sessions. See also Password section below

Announcements

 On: The codec will announce to the network that it is streaming.

This enables a streaming client (e.g. a PC) to connect to the codec’s streaming session. Used by Cisco IP/TV.

 Off: No announcement packets will be transmitted.

Video Rate

Defines the Video streaming rate from the system. Range is 16 kbps 320 kbps. In addition, audio (G.711) streaming rate is 64 kbps, providing a maximum streaming rate of 384 kbps.

Streaming Password

Set password so that only participants entering correct password will be able to view the streaming session. Entering a password will prevent unauthorized people from accessing the streaming session.

*The streaming source setting is not available when streaming only is supported outside a call.

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3.6 Answer an incoming call

How to answer an incoming call:

 To accept an incoming call, press the OK button or the green Call button on the remote

control.

How to reject an incoming call:

 To reject an incoming call, select the Reject icon and press the OK button, or press the

End Call button on the remote control.

Incoming calls will connect automatically if Auto Answer is set to On, see Auto Answer for details. When idle, the system will accept all incoming calls as long as Incoming MCU Calls and Incoming

Telephone Calls are set to On, see Permissions for details. Also, Do Not Disturb must not be activated, see Do Not Disturb for more details.

3.7 End Call

General Use

How to end a call:

 Press the red End Call button on the remote control, or  Press the Menu button on the remote control to display the menu and select End Call.

When the End Call dialog box is displayed either:

 Press the red End Call button on the remote control again, or  Press the OK button to confirm that the call is to be ended.

How to end a MultiSite call: In the list of participants:

Note that switching off the monitor(s), if they may be switched off individually, will not end a call.

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3.8 Standby

The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls.

How to turn on the standby mode manually:

 Select Standby from the menu and select Standby Now, or  Press the End Call button on the remote control twice.

How to turn off the standby mode:

 When the system is in standby, pick up the remote control, or press any of its keys to

activate the system again.

The standby mode of the system should be used if the system is to be left idle.

Note! Standby is not activated by switching off the monitor(s) (if possible to switch off individually).

It is possible to postpone the system from entering standby mode for 1 hour or 3 hours, see Delay

Standby for 1 hour and Delay Standby for 3 hours.

3.8.1 Delay Standby for 1 hour

General Use

Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system

from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 3 hours, see Delay

Standby for 3 hours.

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3.8.2 Delay Standby for 3 hours

Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system

from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 1 hour, see Delay

Standby for 1 hour.

3.8.3 Do Not Disturb

General Use

To prevent the system from accepting any incoming calls, the function Do Not Disturb has to be activated. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below.

End Do Not Disturb by pressing any key on the remote control.

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3.9 Phone Book

The Phone Book is available via the Phone Book button on the remote control or from the Make a Call menu.

Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number. The contacts are sorted alphabetically. The contact names are displayed in the list and the telephone or video numbers, bandwidth and net profiles of the selected contact is displayed at the bottom line.

Navigate up and down in the Phone Book with the arrow keys on the remote control. Use the letter keys to search through the contacts beginning with the typed letter.

The functions in the Phone Book are available when pressing the left arrow key on the remote control, and then the up and down arrow keys. Note that the last selected contact will be marked.

When selecting Phone Book the phone book opens showing the folders Last Number Dialed, Missed Calls, Call History and My Contacts. Global Contacts are listed below these folders.

The following information is available from the Phone Book:

 Last Number Dialed  Missed Calls

 Call History  My Contacts  Global Contacts

General Use

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3.9.1 Call Log

The Call Log lists Last Number Dialed, Missed Calls and Call History allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted. If the contacts listed are available in the phone book, the names will be displayed instead of the numbers.

Last Number Dialed lists all outgoing calls. Missed Calls lists the calls that are not accepted. Call History lists all outgoing, incoming and missed calls. The calls in the lists are marked with these icons:

outgoing calls

incoming calls

missed calls

The following buttons are available from these folders :

 Call Now  Copy to My Contacts  Delete  Delete All  Cancel

How to make a call using the call lists:

1. Select a number from the list.

2. Press the green Call button on the remote control, or press the left arrow key to select the Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the selected contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call. The call will be set up as a video call or a telephone call as described in Make a Call.

3. Wait for the call to connect.

How to delete numbers in the call lists do one of the following:

 Choose the Delete button to delete a selected contact from the call list.  Choose the Delete All button to delete all contacts listed in the call list.

Note that you will not delete contacts from the Phone Book if you delete them from the call lists.

3.9.2 My Contacts

General Use

My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts.

How to make a call using My Contacts:

1. Find the desired contact using the arrow keys or searching on the first letter with the letter keys.

2. Press the green Call button on the remote control, or press the left arrow key to select the Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the settings made when storing the contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call. The call will be set up as a video call or a telephone call as described in Make a Call.

3. Wait for the call to connect.

Note that the telephone or video number and profile of the selected contact is displayed at the bottom line.

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The following functions are available from My Contacts:

 Call Now  New Contact  New MultiSite Contact  Edit Contact  Delete Contact  Close

3.9.2.1 Add New Contact

General Use

The New Contact function is available from My Contacts.

Add a new contact to My Contacts by:

1. Select the New Contacts button to open the New Contacts dialog box.

2. Enter Name by using the letter keys on the remote control. Input will automatically be interpreted as letters. Toggle between capital letters and small letters by pressing the # button on the remote control. The maximum name length is 30 characters. For numbers, press the # button for one second.

3. Enter Number by using the number keys on the remote control. Input will automatically be interpreted as numbers. The maximum number length is 60 numbers. Use a star as separator in IP addresses. For letters, press the # button for one second.

4. Alter the default setting of Call Type if necessary.

5. Alter the default setting of Network if necessary.

6. Alter the default setting of Bandwidth if necessary. For bandwidth 2x64 kbps or 2x56 kbps, two numbers are required, see Default Call Settings for more details.

7. Alter the default setting of Restrict (56k) if necessary.

8. Press OK to save.

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3.9.2.2 New MultiSite Contact

(Optional feature*) The New MultiSite Contact function is available from My Contacts. It is possible to pre-define the participants of a conference meeting as a MultiSite Contact. All

participants in the MultiSite Contact will then be connected automatically instead of having to call the participants one by one.

My Contacts can hold up to 50 MultiSites Contacts. The MultiSite Contacts consist of participants that are already stored in My Contacts.

It is possible to have up to totally 4 video participants and 3 telephone participants in a meeting.

How to define a New MultiSite Contact:

1. Open the Phone Book via the Phone Book button on the remote control or in the Make a Call menu.

2. Select the New MultiSite Contact icon. The New MultiSite Contact dialogue box is displayed.

3. Enter a name of the MultiSite Contact, and press OK on the remote control.

4. Select Add Participant. The contents of the Local Phone Book is displayed. Find the desired contact and press the OK button on the remote control. Repeat until all the desired participants are selected.

5. Press OK to save the MultiSite Contact.

General Use

Bandwidth for a MultiSite Contact call

When calling a MultiSite Contact, the system will try to call the participants with their specified bandwidths. If the total bandwidth exceeds the systems maximum bandwidth, the system will downspeed and distribute the available bandwidth equally for all the participants.

Example: In a MultiSite Contact there is one participant with bandwidth 256kbps and one participant with bandwidth 384kbps. 512kbps is the maximum bandwidth of the system.

The two participants' bandwidth exceeds the maximum bandwidth. The system will then downspeed so that each participant connects with equal bandwidth, i.e. 512kbps/2 = 256kbps.

* The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP

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3.9.2.3 Edit Contact

The Edit Contact function is available from My Contacts.

How to edit a contact in the Local Phone Book:

1. Select the contact that is to be edited.

2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact icon is selected.

3. The current settings for this contact is displayed in a dialogue box. Alter the wanted settings.

4. Press OK to save.

If the altered contact is part of a MultiSite Contact*, the contact will be updated in the MultiSite Contact automatically.

* The MultiSite option is not available on all systems.

3.9.2.4 Delete Contact

General Use

The Delete Contact function is available from My Contacts.

How to delete a contact:

1. Select the contact that is to be deleted.

2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected. The Delete Contact dialogue box is displayed.

3. Confirm by pressing the OK button again.

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3.9.3 Global Contacts

When selecting Phone Book the phone book opens showing the Global Contacts below the folders Last Number Dialled, Missed Calls, Call History and My Contacts.

Global Contacts are available if the system is connected to an external management system like the TANDBERG Management Suite (TMS). These contacts cannot be changed locally by the system, only from the management system. If there is a need to modify the number or any settings of a contact before making a call, select the contact and press OK on the remote control. The Make a Call menu is displayed and the settings can be altered before placing the call. The changes are not saved.

How to make a call using Global Contacts:

1. Find the desired contact using the arrow keys or searching on the first letter with the letter keys or use the search function described in Search.

2. Press the green Call button on the remote control, or press the left arrow key to select the Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the settings made when storing the contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call. The call will be set up as a video call or a telephone call as described in Make a Call.

3. Wait for the call to connect.

From Global Contacts the following functions are available:

 Call Now  Up one Level  Search  Copy to My Contacts  Close

3.9.3.1 Up one Level

General Use

Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to navigate up in the tree structure.

When a search in the Global Phone Book is made, by using the Search function, only contacts matching the search text are displayed. Select the Up one Level button to return back to the alphabetical list.

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3.9.3.2 Search

The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact.

How to search in the Global Phone Book:

1. Select the Search icon.

2. Enter search text in the dialogue box that appears and press the OK button on the remote control. The system will list all entries that contain the entered letter combination.

3. It is also possible to search on first letter in the Phone Book with the letter keys on the remote control.

3.9.3.3 Copy Contact to My Contacts

General Use

The Copy Contact to My Contacts function is available from the Last Number Dialed, Missed Calls, Call History and Global Contacts folders, see Phone Book for details.

It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.

How to copy a contact from the Global Phone Book to the Local Phone Book:

1. Select the contact to be copied to My Contacts.

2. Press the left arrow on the remote control, followed by the down arrow until the Copy Contact to My Contacts icon is selected.

A message box telling that the operation was successful will be displayed.

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3.10 Camera Control

There are several ways to control the camera:

 Control the camera directly with the arrow keys when the menu is closed or use the Move

Camera function in the menu to control both the near end and far end camera, see Move

Camera and Far End Control for details.

 Use the zoom button on the remote control will zoom the picture in (+) and out (-).  Use Camera Presets, see Camera Presets for details.  Adjust focus, brightness and whitebalance, see Picture Control for details.  Use Automatic Camera Tracking, see Camera Tracking for details.  Use the TANDBERG Tracker, see separate instructions included with the TANDBERG

Tracker.

3.10.1 Move Camera

General Use

It is possible to move the camera with the remote control or via the menu.

Moving the camera directly with the remote control

When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote control to hide it. Use the left and right arrow keys to pan the camera, and the up and down arrow keys to tilt the camera. Use zoom + and – to zoom in and out.

Moving the Camera via the menu:

1. Select the Camera Control icon from the menu.

2. Select the Move Camera button in the Camera Control menu.

3. Use the arrow keys on the remote control to pan and tilt the camera.

4. Press OK when done.

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3.10.2 Far End Control

Far End Control allows you to control your conference partner’s camera. Far End Camera Control is useful if e.g. it is not possible to see what a participant at the far end is writing on their white board. Use Far End Control to move the far end camera and zoom closer on the white board. Use the left and right arrow keys to pan the camera, and the up and down arrow keys to tilt the camera. Use zoom + and – to zoom in and out.

You can also control your conference partner’s video sources and presets and request a snapshot from the far end side. Enabling Far End Control will put the system in Far End mode and camera control, camera preset, presentation, and snapshot will work on the far end camera.

Far End Control only works when you are in call and if the far end side supports H.281 (Far End Camera Control). You can prevent others from controlling your system by setting Allow Far End Camera Control to Off in Control Panel - Administrator Setting - General - Permissions, see

Permissions for details.

How to use Far End control:

1. Select the Camera Control icon in the menu.

2. Select the Far End Control icon. When far end camera control is selected an indicator will appear and it is possible to control the far end camera, camera preset, presentation and snapshot for the far end.

3. Deselect the Far End Control button to deactivate far end control mode. This may also be done by pressing the Cancel or the OK button.

Far End Camera Presets

Far End Camera Presets works just like your own camera presets. When Far End is on, use the number keys to activate far end camera presets. You are however not allowed to save far end camera presets.

Far End Presentation

Pressing the Presentation key or choosing a presentation from the presentation menu while Far End is on, will result in opening a far end presentation. Be aware of that the far end video sources may not correspond with the buttons in the presentation menu. If you press Document Camera, the far end side might have another video source on this input.

Request snapshot from the Far End

You can request a snapshot from the far end side. Put the system in Far End mode and press Snapshot on the remote control to take a snapshot of the current far end video (current is default snapshot source).

3.10.3 Camera Presets

General Use

Use camera presets to easily vary between predefined near end camera angles. This is useful when pictures from many different camera angles have to be sent to the far end. E.g. in a meeting there is a white board, a PC and a small meeting table. Use camera presets to move between these camera angles in order to present the correct information to the participants at the far end without having to move the camera manually every time. A preset is deactivated when the camera is moved manually with the arrow keys.

Presets are available from the menu. When you are in a call you can also activate presets directly from the remote control. You can save up to 15 presets. Each camera preset is able to store camera angle, video source and audio source selection.

How to use preset directly from the remote control:

When you are in a call you can activate presets with just one press on the number keys on remote control. The number keys will however not work as presets when you are in an input field, in order to write numbers or letters.

1. Press a number on the remote control. The camera will move to the corresponding angle, or video source, stored on that number.

How to use presets via the menu:

1. Select Camera Control - Display Presets in the menu.

How to save a new preset directly from the remote control:

1. Move the camera to the desired position or select the desired video source that you would like to store as a preset.

2. Press a number on the remote control for 1 second to save the preset. It is possible to store one camera preset on each of the number keys, 0-9, when storing camera presets from the remote control. (Camera preset 10 is stored on the 0-key).

3. The new camera preset will overwrite any existing camera preset on that number.

How to save a new Preset via the menu:

2. Select the wanted preset with the arrow keys on the remote control and press OK.

1. Move the camera to the desired position or select the desired video source that you would like to store as a preset.

2. Select Camera Control - Save New Camera Preset in the menu.

3. Enter a number between 1 and 15 and press OK.

4. Type a name for the preset to make it easier to separate the different presets.

5. Press Save. The new Camera Preset will overwrite any existing camera preset on that number.

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3.10.4 TANDBERG Tracker

How to save presets for the TANDBERG Tracker:

1. Select which camera preset to be used on the TANDBERG Tracker.

2. Move the camera to the desired position to store on the tracker.

3. Select Move Camera - Save New Preset in the menu.

4. All camera presets are accessible from the TANDBERG Tracker.

For more information, see separate instructions included with the TANDBERG Tracker.

3.10.5 Picture Control

General Use

Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in the Camera Control menu.

Focus

Auto

Temporary

Camera Brightness

Auto

Manual

White balance

Auto

Manual

Auto focus continuously updates the focus throughout the call. When moving the camera, the system will use auto focus for 5 seconds to set the right focus of the new camera position. After 5 seconds auto focus is turned off to prevent continuous focus adjustments of the camera.

When Temporary is selected, the slide bar is enabled. Use the arrow keys to adjust the focus. The temporary focus will last until you move the camera again and auto focus will take effect.

Auto brightness continuously updates the brightness of the camera picture.

When Manual is selected, the slide bar is enabled. Use the arrow keys to manually adjust the camera brightness. If brightness is set manually, the system will keep this brightness level also when the camera is moved.

Auto white balance continuously updates the white balance.

When Manual is selected, the “Set White balance” field is enabled. To update the white balance manually, select Manual. A white object should be held in front of the camera a few seconds before and after pressing “Set White balance”. If white balance is set manually, the system will keep this white balance also when the camera is moved.

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3.10.6 Camera Tracking

Through Camera Tracking and the use of two or three microphones, the camera can automatically position itself on the current speaker. Before using camera tracking, the camera positions used must be stored at Preset 7 (Mic1) and Preset 8 (Mic2).

How to use Camera Tracking:

1. Select the Camera Control icon in the main menu.

2. Enable Camera Tracking by choosing Camera Tracking. An indicator will appear on the screen.

3. End Camera Tracking by deselecting the Camera Tracking button. Camera Tracking will also end if you activate a camera preset or move the camera manually with the arrow keys.

Example: You have placed Microphone 1 on the table. Where should you position the camera for Preset 7?

The camera position stored at Preset 7 must be related to Microphone 1. Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc. When camera tracking is activated and a person close to Mic1 speaks, Preset 7 will be automatically selected.

When activating another video source (for instance document camera), camera tracking will be temporarily disabled until you re-select Main Camera or a Main Camera preset.

The camera tracking speeds may be altered in the Video Settings menu in Administrator Settings, see Camera Tracking Mode for further details.

A Voice Detector makes the system more tolerant of noise and ensures the camera not to be moved by noise such as paper shuffling, etc.

Note that pressing Mic Off will temporarily disable camera tracking until you turn on the microphone again.

3.11 Presentation

General Use

The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation for instance. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).

Use Presentation outside a call to make a local presentation for the people in your own meeting room. Use Presentation when you are in a call to make a presentation for the far end as well.

The quickest way to show a presentation is to use the Presentation Key on the remote control. The presentation key shows a predefined video source, PC is default. It is possible to change the presentation source in the Presentation menu. Choose Presentation from the main menu if you want to select a video source manually. The Presentation Menu offers you all the available video sources supported by your system.

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3.11.1 Presentation Key

The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*) or the last used presentation source.

When holding the presentation key for 1 second, the presentation menu will be displayed. This menu allows you to choose other video sources. When choosing a source different from the default presentation source, this source will be temporarily stored as presentation source until next time the system goes to standby.

The default presentation source can be permanently changed in Presentation Settings. When using the presentation key, your presentation will be displayed as a Dual Stream, if

possible. If the call does not support a dual video stream, the presentation will display as main video stream.

How to start and end a Presentation using the Presentation key:

1. Press the Presentation key. The video source that is set as presentation source is displayed in full screen (PC is default). Remember to connect your PC to the codec in advance.

2. Press the Presentation key again to end the presentation and go back to main camera.

* If available on your system.

3.11.2 Presentation Menu

General Use

The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available, see Interfaces for details.

Outside a call the presentation menu only contains Main Video Sources. In a call, the headers Dual Video and Snapshot display in addition to Main Video (if the call supports Duo Video /H.239). Use the up/down keys to change between video sources and headers. Start a Dual Stream by selecting a Dual Video source. Close the Dual Stream by deselecting the video source button.

Note that Dual Video Stream may not be available if option not installed, not supported on your system or if already activated. Use the up/down keys to change between video source and header.

For Snapshots, see Take New Snapshot and Display Snapshot.

How to change your main video source:

1. Choose the Main Video header from the Presentation menu.

2. Choose your desired video source and press OK.

How to show a presentation in addition to your main video (Dual Video Stream):

1. Select the Dual Video header.

2. Choose a dual video source and press OK.

3. Deselect the active video source button to end the presentation.

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3.11.3 PC Presenter (DVI/XGA Input)

(Optional feature - not available on all systems) Users often have their presentations on a laptop that is brought into the meeting room.

Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.

Plugging a PC into the system is made extremely simple through the PC Presenter, avoiding the need for any additional hardware such as a projector, PC/Video converter or extra cables.

How to connect a PC to the codec with the DVI/VGA cable:

1. Connect the VGA-DVI cable to the PC Presenter (PC DVI-I in) connector on the codec.

2. Connect the VGA-DVI cable to your PC (VGA Output).

3. When the PC is connected to the codec, hit the Presentation key to display the PC image on the system.

If no PC image is displayed on your monitor, make sure that your PC is set to activate your VGA output. On most laptop PCs you must press a special key combination to switch the PC image from the PC screen to the video screen.

Note that the DVI/VGA input is compliant with VESA Extended Display Identification Data (EDID) and will be able to reconfigure the PC’s screen settings if it is currently configured to a VGA format that the system doesn’t support.

Also note that you can use the DVI input to transmit high resolution images from document cameras or other sources supporting the HD format 720p.

For details on formats supported on 'DVI-I in', please refer to Interfaces.

3.11.4 PC Soft Presenter and VNC

General Use

(Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC

Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC. Free software can be downloaded from http://www.realvnc.com. Install the software by running the downloaded file.

How to configure the VNC Server software:

1. Select the following to setup VNC; Windows-Start\All Programs\Highlight RealVNC\Hightlight VNC Server\Show User Properties

2. Select Accept Socket Connections.

3. Select Auto for Display Number. Display Number in the system must then have the value

4. Enter a password in the Password-field. This must correspond with the VNC Settings on your system.

How to show PC using the PC Soft Presenter and VNC:

1. Start the VNC software on your PC.

2. To use VNC, you must configure VNC Settings. Open VNC Settings in the Presentation Settings menu in Administrator Settings.

3. Fill in the IP address of your PC, Display Number and Password.

4. Press Save.

5. When you now choose VNC as video source in the Presentation menu, you will see your PC using VNC. If a PowerPoint presentation is being displayed then you can scroll through the presentation by pressing the up and down arrows on the remote control. VNC settings will go back to default when the system goes to standby.

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3.11.5 Dual Stream (DuoVideoTF/H.239)

(Optional feature - not available on all systems) With Dual Stream you have the opportunity to show two different live video streams

simultaneously, main video and one additional source. This is handy when showing a presentation. You see the live presentation and the live video of the presenter simultaneously. When you start a presentation, Dual Stream starts automatically if both local and remote system supports Dual Stream. If one of the systems does not support Dual Stream, no second video stream will be established and your presentation will be shown as your main video.

Dual Stream is available on all systems with Natural Presenter Package installed. H.239 is the new ITU standard defining how to send two video sources simultaneously.

Example: Start a meeting with main camera as video source. Press the presentation key on the remote

control to start a PC presentation.

PC will appear as a Dual Video Stream in addition to main camera. End the Dual Stream presentation by pressing presentation key again.

In Presentation Settings, you can set Presentation Start to Manual. That means that Dual Stream will not start automatically.

Example: Start a meeting with main camera as video source. Press the presentation key on the remote

control to start a PC presentation.

A dialog box appears where you can choose to show PC as Dual Video Stream or not. This is handy if you not always want to use Dual Stream.

Dual Stream and Bandwidth

Using Dual Stream, the quality will automatically downspeed to the optimal bandwidth. This means that you need higher quality to allocate enough bandwidth for the two video streams. Dual Stream borrows bandwidth from main video. When Dual Stream is closed, the bandwidth is returned to the main video.

Note that when selecting the Document Camera or PC, the system will automatically request floor when connected to a MCU conference as MultiSite host* or connected to an external MCU.

* Not available on all systems.

3.11.6 Take New Snapshot

General Use

The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.

How to use snapshot:

You find Take New Snapshot in the Presentation menu.

1. Select the Snapshot header.

2. Select Take New Snapshot and press OK to take a snapshot.

Snapshot is found on the Star key on the remote control.

1. Press Star and you take a snapshot of the current video source (current video is default snapshot source). You can change the snapshot source in Control Panel - Administrator Settings - Presentation Settings. Note that snapshot does not work when you are in an input field in the menu (the star key is then used to write the star sign).

Note that Take New Snapshot is not possible when Dual Video Stream is activated and that it is only available when you are in a call.

Note that the Snapshot feature uses H.261 Annex D and hence will not work when using H.264 video compression

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3.11.7 Display Snapshot

The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call.

How to display snapshots:

1. To view a stored snapshot, first choose the Snapshot header.

2. Select Display Snapshot in the Presentation menu.

3. Press the Display Snapshot button again to deselect it. When disconnecting the call, the stored snapshot will be erased.

Receiving snapshots:

1. When receiving a snapshot, the snapshot is displayed in full screen.

2. Press OK to escape from the snapshot. The last sent or received snapshot will be stored in the graphics memory and erased once the call is disconnected.

Note that Display Snapshot is only available when you have a stored snapshot.

3.12 Conference Services

General Use

A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference.

You can make a multipoint conference in different ways. The Conference Services vary depending on how you make the call, see Add call for details.

Example of MultiSite for high end systems

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Example of MultiSite for mid- to low end systems

Using the system’s internal MCU, MultiSite

TF *

Most TANDBERG MXP systems has an optional built-in MCU, which is called MultiSite*. It supports up to 6 video calls and 5 telephone calls including yourself for high-end systems, and 4 video calls and 3 telephone calls including yourself for the mid- and lower end systems. The MultiSite supports both Split Screen and Voice Switched mode. With MultiSite, you have the following services:

 Request/Release Floor  Assign Floor To Participant/Release Floor From Participant  Terminal Names  Layout (Auto/4 Split/5+1 Split/Voice Switched)

Using an external MCU that supports Chair Control (H.243) With an external MCU that supports H.243, you have the following services:

 Request/Release Floor  View Participant/End View  Chair Control

If you take Chair control, you get the following services:

 Release Chair  Assign Floor To Participant/Release Floor From Participant  Disconnect Participant  Terminate Meeting

General Use

Using an external MCU with limited Chair Control Support you may have the following services

With an external MCU that does not support H.243, you have the following services:

 Request/Release Floor  Terminal Names

* The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP

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3.12.1 Request Floor and Release Floor

When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.

Release Floor when you are done and make the floor available for other participants in the conference. An indicator appears when you have floor and disappears when you release floor, see floor indicator in On-screen Indicators.

How to use Request and Release Floor:

1. Open the Main Menu by pressing OK.

2. Choose Conference Services and press OK.

3. Choose Request Floor and press OK. A Floor indicator will appear when you have floor.

4. When done, press the same button again, which now means Release Floor. The Floor indicator disappears.

3.12.2 Conference Layout

General Use

(Only supported by TANDBERG MultiSite*) With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Split

and Voice Switched view. Auto Split displays all participants on the screen simultaneously. 4 Split displays the 4 last speaking Participants including the MultiSite host. 5+1 Split displays the speaking participant in a big picture and the other participants in small pictures. Voice Switched mode displays the participant that is speaking in full screen. Switch between these picture modes using the Conference Layout menu.

Continuous Presence layout 4 split

Advanced Continuous Presence Layout (5+1).

Voice Switched mode

* The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP

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3.12.3 Terminal Names

Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.

3.12.4 Chair Control

General Use

(Not supported by TANDBERG MCU, TANDBERG MPS or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the

role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair indicator appears when you have Chair and disappears when chair is released.

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3.12.5 Assign Floor and Release Floor from Participant

Assign Floor allows the chairman to select which of the conference participants that is to be broadcasted to all other participants.

3.12.6 View Site and End View

General Use

(Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of whom having floor

and chair. Choose End View to go back to normal.

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3.12.7 Disconnect Participant

Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.

3.12.8 Terminate Meeting

General Use

Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.

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3.12.9 More about MultiSite (embedded MCU)

(Optional Feature*)

Calling in to a MultiSite

Any system can be part of a MultiSite conference by calling in to a MultiSite. The dial-in numbers to the MultiSite depends of the network that is used.

To dial in to the MultiSite on IP:

 Dial the IP Number or the IP Address of the system. All sites can dial the same number.

To dial in to the MultiSite on ISDN-PRI:

 Dial the ISDN number of the system. All sites can dial the same number.

To dial in to the MultiSite on ISDN-BRI:

 The MultiSite has specific numbers for each call that participates in the conference. To

find the dial-in numbers for the MultiSite, choose Information from the main menu and open System Information from the bottom menu line.

 Site 2 must dial MultiSite Number 2.  Site 3 must dial MultiSite Number 3.  Site 4 must dial MultiSite Number 4.  And so forth

Receiving calls to a MultiSite

When the MultiSite receives incoming calls you can accept or reject it. Pressing the green key is equivalent to pressing Accept. Pressing the red key is equivalent to pressing Reject.

End a MultiSite Call

Ending a MultiSite Call is not very different from ending a normal point-to-point call. Use the red key on the remote control or End Call from the main menu. The end call menu lists all the calls that participate in the conference. To end a single call, select the call, press OK or the red key on the remote control. To end all calls, press the End All Calls button in the menu.

Duo Video in MultiSite calls

In a MultiSite call, the MultiSite can transmit the Duo Video and/or H.239 to the other participants that support Duo Video and/or H.239. This means that any participant can send Dual Stream and the MultiSite will transmit it to the other participants. The participants that do not support Duo Video or H.239 will only receive Main Video or only the dual stream dependent on software options installed.

Mix ISDN/IP A conference can consist of any combination of ISDN/IP sites.

* The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP

3.13 Control Panel

General Use

The Control Panel contains the features:

 Diagnostics  Text Chat  Audio Demonstration  Administrator Settings  Restart  User Guide

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3.13.1 Diagnostics

Diagnostics allows testing of individual system components and displays the current system settings.

Diagnostics contain:

 System Information  Call Status  Channel Status  System Selftest  View Administrator Settings  IP Address Conflict Check  Warnings

3.13.1.1 System Information

General Use

Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list.

System Information contains:

System Name

My ISDN Number My IP Number My IP Address MultiSite number 2 MultiSite number 3

Note that the serial number is also found on a sticker on the system. It is essential for identifying the system when it comes to service contracts or other support activities. The serial number format is xx.xxxxx.

Software Version

Internal Test Software Options installed

Network

Lines active Lines not active

Hardware Serial Number

MAC address Ethernet Speed

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3.13.1.2 Channel Status

Comprehensive information about the call progress is available through the Channel Status window. This window indicates the various stages each B-channel goes through whilst establishing a connection.

Status BRI

Idle Calling Connected Sync Active Releasing Released

Comments

the channel is idle when calling — the network has acknowledged the call when connection is established when the channels are synchronized when all available channels are connected waiting for the network to confirm a release of the call when disconnected - the network has acknowledged the disconnection

Cause codes

The most common cause codes (for ISDN) are:

1 2 16 17 18 21 28 29 31 34 41 58 65 69 81 88 100 102 127 255

Unallocated (unassigned) number No route to specified transit network (WAN) Normal clearing User busy No user responding Call rejected Invalid number format (incomplete number) Facility rejected Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code

3.13.1.3 Call Status

General Use

Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream or MultiSite is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site. Some of the information fields will vary dependent on if H.320 (ISDN calls) or H.323 (IP calls) are made.

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3.13.1.4 System Selftest

The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.

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Specifications and Main Features

Frequently Asked Questions

User Manual

3.2.1 Navigation

3.2.2 Selfview

3.2.3 Layout

3.2.4 Mic Off

3.2.5 Volume + and -

3.2.6 Number and Letter keys

3.2.7 Touch Tones

3.5.1 Place Video Call

3.5.2 Place Telephone Call

3.5.3 Add Call

3.5.4 Call Settings

3.5.5 Streaming

3.8.1 Delay Standby for 1 hour

3.8.2 Delay Standby for 3 hours

3.8.3 Do Not Disturb

3.9.1 Call Log

3.9.2 My Contacts

3.9.3 Global Contacts

3.10.1 Move Camera

3.10.2 Far End Control

3.10.3 Camera Presets

3.10.4 TANDBERG Tracker

3.10.5 Picture Control

3.10.6 Camera Tracking

3.11.1 Presentation Key

3.11.2 Presentation Menu

3.11.3 PC Presenter (DVI/XGA Input)

3.11.4 PC Soft Presenter and VNC

3.11.5 Dual Stream (DuoVideoTF/H.239)

3.11.6 Take New Snapshot

3.11.7 Display Snapshot

3.12.1 Request Floor and Release Floor

3.12.2 Conference Layout

3.12.3 Terminal Names

3.12.4 Chair Control

3.12.5 Assign Floor and Release Floor from Participant

3.12.6 View Site and End View

3.12.7 Disconnect Participant

3.12.8 Terminate Meeting

3.12.9 More about MultiSite (embedded MCU)

3.13.1 Diagnostics