TANDBERG MOVI 4.0 - FOR MAC User Manual
Movi 4.0 for Mac
User guide
D14733.01
September 2010
Table of contents
Table of contents
Table of contents 2
Getting started 4
Prerequisites 4
Signing in 4
Show video window 4
Making a call 4
Receiving a call 4
Mac requirements 5
Multimedia device requirements 5
Microphone 5
Camera 5
Preferences 6
General 6
Network 6
Notifications and ringtone 6
Devices 6
Contacts 8
Adding a contact 8
Deleting a contact 8
Recent calls 9
Call information 9
Deleting call information 9
Presence status 10
Status messages 10
Setting your status 10
Closing Movi 11
Closing and reopening the control window 11
Signing out 11
Exiting Movi 11
The pop-up toolbar 12
Selfview and camera control 12
Controlling your camera 12
Using the keypad (DTMF) 13
When to use the keypad 13
How to use the keypad 13
Using the keypad during conferences 13
Presentation sharing 13
How to share 13
What to share 14
The info bar 15
Far-end camera control (FECC) 15
How to control the far-end camera 15
Limitations 16
Joining calls to a conference 17
How to toggle between calls on hold 17
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Table of contents
How to join participants to a conference 17
How to end calls on hold 17
Troubleshooting 18
Audio issues 18
Further troubleshooting 18
Conference information 18
Disclaimers and notices 19
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Getting started
Getting started
Prerequisites
The Movi software client is usually made available to you by your company’s IT administrator.
A web camera, a microphone, and loudspeakers or a headset must be connected to your computer for Movi to work correctly. (See Multimedia device requirements.)
Signing in
Your ITadministrator can automate your sign-in process, and you may not even notice the
sign-in screen.
If enabled by your IT administrator, sign-in will be automatic and you may not even notice
the sign-in screen. Otherwise, your IT administrator will supply you with a username and
password.
Note: Automatic sign-in is not available to users of Mac OS X 10.5.
1. Start by entering your username and password in the sign-in form.
2. Movi will sign you in automatically from now on, unless you de-select this in the Pref-
erences dialog.
3.
Click Sign in or press Enter.
Show video window
After you have signed in, Movi displays its control window.
If you want to open your video window before a call to check your camera or your hair, click
the Show video button on the upper right corner of your Movi control window.
You can click the Show video button during a call to bring your video window to the top
of your screens.
You can also show video by openingMain menu > View > Show video (Command-2).
Making a call
1. In the search field, start typing the name of the person to call.
2. Click the name on the list or use your arrow keys to scroll down.
3.
Double-click the name, click or press Enter. A video window will now appear on screen.
There are three more ways to initiate a new call:
a. Click My contacts and select a name from your list. (See Contacts.)
b. Click Recent calls and select a name from that list (See Recent calls)
c. Enter a video address (SIP URI) for a person or an endpoint directly.
Receiving a call
When someone calls you on Movi, this dialog will appear:
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Getting started
Answer or reject the call by clicking the buttons, or close the dialog using the X to ignore the
call without this being visible to the caller.
Mac requirements
Processor All Intel processors. For business-quality HD video, TANDBERG recommends
using the TANDBERG PrecisionHD™ USB camera and a 2 GHz Core 2 Duo processor or better.
Operating
system
Mac OSX 10.6 or later is recommended. Movi Make sure to have the latest security updates installed.
Connection IP network connection (broadband, LAN, wireless). At least 24 kbps is required
for an audio connection. For a video connection, the recommended minimum is
128 kbps.
Multimedia device requirements
Microphone
All microphones work well with Movi. Note that some cameras have built-in microphones.
Camera
Movi works with most common web cameras. See the TANDBERG Knowledge Base for
updated information on Movi and cameras.
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Preferences
Preferences
Movi comes with predefined settings that should work out of the box for most users.
From the main menu select Movi > Preferences.
Remember to store changes to settings by clicking OK when you are done.
General
By default Movi starts up at login.
Clear the Start TANDBERG Movi automatically at login check box to change this setting.
Network
If you experience low video quality, for example jitter, lowering the bandwidth can be helpful.
If you know that more bandwidth than the default setting is available, you may increase the
bandwidth setting for better video quality.
Note: Your IT administrator may limit the bandwidth options available to you.
Notifications and ringtone
You can decide when and how Movi shall notify you when calls come through.
To change the ringtone, follow these steps:
1. Use the drop-down menu and select one of the alternatives.
2. Listen to the tone by clicking the Play button. Note that you must stop one ring tone before
you can try another.
You may also want to tweak the following settings:
Do not play notification when I am
busy
You will see the pop up dialog when you have set your status to
Busy, but no ring tone will be played. This setting is enabled by
default.
Do not play notification when I am
in a call
You will see the pop up dialog when you are already in a call, but
no ring tone will be played. This setting is disabled by default.
Devices
You may want to use different audio and video devices than those Movi has picked by default.
For example, your camera and your Mac may both have built-in microphones.
The drop-down lists let you choose from all devices detected on your system:
l Loudspeakers and/or headphones (audio output)
l Microphones (audio input)
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