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Management Server D13939
Quick Setup Manual
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TANDBERG Management Server D13939, Management Server Quick Setup Manual

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Management Server
Quick Setup Guide
D13939 Rev 04
This document is not to be reproduced in whole or in part without permission in writing from:
Trademarks and Copyright
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.
Contains iType™ from Agfa Monotype Corporation.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us and structure of this document.
Copyright © 2007 TANDBERG. All rights reserved. TANDBERG is a registered trademar k of TANDBERG ASA and/or its subsidiaries in the United States and/or other countries.
COPYRIGHT © 2007, TANDBERG
with comments and suggestions regarding the content
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Environmental Issues
Quick Setup Guide
Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper) and low energy consuming products.
Waste handling
There is no need to send any products or material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on local waste handling and recycling of electronic products.
Production of products
Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable.
Digital User Manuals
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-based search featur e helps users directly access the information they need. If desired, the user manuals on the CD can still be printed locally.
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Operator Safety Summary
For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
Equipment Markings
The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltages” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electrical shock. The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions accompanying the equipment.
Warnings
Water and moisture - Do not operate the equipment under or near water - for example
near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not
use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in
accordance with the installation instructions. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce h eat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or
pinched by items placed upon or against it, paying particular attention to the plugs, receptacles, and the point where the cord exits from the apparatus.
Attachments - Only use attachments as recommended by the manufacturer.  Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods
of time.
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Quick Setup Guide
Servicing - Do not attempt to service the apparatus yourself as opening or removing
covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to
qualified personnel under the following conditions:
When the power cord or plug is damaged or frayed  If liquid has been spilled or objects have fallen into the apparatus  If the apparatus has been exposed to rain or moisture  If the apparatus has been subjected to excessive shock by being dropped, or the
cabinet has been damaged
If the apparatus fails to operate in accordance with the operating instructions
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Contact us
If you have any questions, comments or suggestions, please see the
www.tandberg.com
It is also possible to send a fax or mail to the attention of: Product and Sales Support
TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234
Online Support service at
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Quick Setup Guide
End-User License Information
IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.
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Table of Contents
1 Introduction......................................................................................................................... 9
2 Installation......................................................................................................................... 10
2.1 Unpacking................................................................................................................... 11
2.2 Connecting cables...................................................................................................... 12
2.3 IP Address Setting Configuration...............................................................................13
2.3.1 IP setting configuration:........................................................................... 13
3 Product Registration and Updates ................................................................................... 15
3.1 Security Updates........................................................................................................15
4 General Use...................................................................................................................... 16
4.1 Restart and shutdown................................................................................................. 16
4.1.1 How to restart the Management Server.................................................. 16
4.1.2 How to shutdown the Management Server.............................................17
4.2 Client Software Requirements.................................................................................... 17
5 Administrator Settings ...................................................................................................... 19
5.1 Operating System Settings.........................................................................................19
5.2 TANDBERG Management Suite Settings................................................................. 20
5.3 Added systems........................................................................................................... 22
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1 Introduction
Quick Setup Guide
The TANDBERG Management Server is a server that comes with the TANDBERG Management Suite (TMS) pre-installed.
This guide will take you through the initial steps of setting up the TANDBERG Management Server before first time use.
Please refer to the Getting Started section of the TANDBERG Management Suite Installation Manual – Getting Started as well as the TANDBERG Management Suite Administrator’s Guide for further information on how to configure TMS.
Introduction 9
2 Installation
Precautions:
Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically
designed for wet locations.
Never touch uninstalled communication wires or terminals unle ss the communication line has
been disconnected at the network interface.
Use caution when installing or modifying communication lines.  Avoid using communication equipment (other than a cordless type) during an electrical storm.
There may be a remote risk of electrical shock from lightning.
Do not use the communication equipment to report a gas leak in the vicinity of the leak.  Always connect the product to an earthed socket outlet.  The socket outlet shall be installed near to the equipment and shall be easily accessible.  Never install cables without first switching the power OFF.  This product complies with the following directives:
LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC,  Directive 73/23/EEC (Low Voltage Directive)
Standard EN 60950-1
Directive 89/336/EEC (EMC Directive)
Standard EN 55022, Class A  Standard EN 55024
Standard EN 61000-3-2/-3-3  Approved according to UL 60950-1 and CAN/CSA C22.2 No. 60950-1-03  Complies with FCC15B Class A
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2.1 Unpacking
Quick Setup Guide
To avoid damage to the unit during transportation, the Management Server is delivered in a special shipping box, which should contain the following components:
User Manual and other documentation on CD.  Rack-ears, screws and screwdriver.  Cables:
o Power cable o Ethernet cable
TANDBERG Management Server
Installation site preparations
Make sure that the Management Server is accessible and that all cables can be easily connected.  For ventilation: Leave a space of at least 10cm (4 inches) behind the Management Server’s rear
panel and 10cm (4 inches) in front of the front panel.
The room in which you install the Management Server should have an ambient temperature
between 0 humidity.
Do not place heavy objects directly on top of the Management Server.  Do not place hot objects directly on top, or directly beneath the Management Server.  Use a grounded AC power outlet for the Management Server.
Rack Mounting (optional)
The Management Server comes with rubber feet for standalone installation and brackets for mounting in standard 19” racks.
º
C and 35ºC (32ºF and 95ºF) and between 10% and 90% non-condensing relative
Before starting the rack mounting please make sure the TANDBERG Management Server is placed securely on a hard flat surface.
1. Disconnect the AC power cable.
2. Make sure that the mounting space is prepared according to the ‘Installation site preparations’ above.
3. Attach the brackets to the Management Server on both sides of the unit.
4. Insert the Management Server into a 19” rack, and secure with screws in the front (four screws).
Introduction 11
2.2 Connecting cables
LAN cable
Connect a LAN cable from the ‘LAN 1’ connector on the Management Server to your network. The LAN 2, 3 and 4’ connectors are not used and should be left open.
Power cable
Connect the system power cable to an electrical distribution socket. Press the power switch button at the back side to ‘1’ to turn on the Management Server. On the front panel of the system the power indicator LED, marked ‘Pwr’, will light up.
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Quick Setup Guide
2.3 IP Address Setting Configuration
The Management Server requires the IP Address Settings to be configured before it can be used. IP Address Configuration can be made using the LCD Panel.
Front view of the Management Server with the LCD panel:
LCD Panel buttons and their functions:
Up and Down arrows
Enter
Return
Used to select items in the menu, move between values in a numerical address and modify numerical values.
Used to enter the edit mode and confirm selection or entry.
Used to return to the previous menu screen or exit the edit mode without saving the latest entry.
2.3.1 IP setting configuration:
The LCD panel allows you to set the IP address configuration.
1. Press Enter to display the Main Menu screen.
2. From the Main Menu screen, use the Up or Down arrow to select IP Settings.
3. Press Enter to confirm your selection.
4. From the IP Settings menu, use the Up or Down arrow to select IP Address and press Enter twice to start the edit mode.
Introduction 13
5. Move between characters by using the Up and Down arrows. Edit values by pressing Enter and usi ng
the Up or Down arrow to modify. Press Enter again to confirm the value, or press Return to restore the value to its previous state.
6. When finished editing the address, press Return. You will be asked to confirm your address entry on the following screen. At the Save Changes? Prompt, use the Up or Down arrow to select Yes and press Enter to confirm.
7. Press Return to go back to the IP Settings menu.
8. Use the Up or Down arrow to select Subnet Mask and press Enter twice.
9. Repeat steps 5-6 to enter the Subnet Mask address.
10. Press Return to go back to the IP Settings menu.
11. Use the Up or Down arrow to select Default Gateway and press Enter twice.
12. Repeat steps 5-6 to enter the Default Gate way address.
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Quick Setup Guide
3 Product Registration and Updates
You need to register the product if you would like to receive an email from TANDBERG Constant Care Services when Management Server updates to the TANDBERG Management Server become available. You can also check the following ftp site for all available downloads: http://ftp.tandberg.net/pub/software/tms/
3.1 Security Updates
All relevant security updates for the TANDBERG Management Server are available from the following ftp site: http://ftp.tandberg.net/pub/software/tms/security_updates/.
IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL ALL SECURITY UPDATES FROM THE TANDBERG FTP SITE BEFORE USING THIS PRODUCT. YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW SECURITY UPDATES ARE AVAILABLE.
Installation of security updates and software upgrades on the Management Server should always be done using the local default administrator account.
Introduction 15
4 General Use
TANDBERG Management Server
The Management Server should always be turned on. The unit itself should not be available to users at any time. If the system does not respond:
Check the LCD panel to determine if the unit is switched on and ‘live’.  Make sure that the Management Server is switched on by using the On/Off switch located at the
rear of the unit.
Restart the Management Server using the LCD panel. For details, see section 3.1, Restart an d
shutdown.
4.1 Restart and shutdown
The server can be restarted and shutdown via the LCD panel.
4.1.1 How to restart the Management Server
1. Press Enter to display the Main Menu screen.
2. From the Main Menu screen, use the Up or Down arrow to select Commands.
3. Press Enter to confirm your selection.
4. From the Commands menu, use the Up or Down arrow to select Restart and press Enter.
5. You will be asked to confirm this action on the following screen. At the Restart? prompt, use the Up or Down arrow to select Yes and press Enter to confirm.
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Quick Setup Guide
4.1.2 How to shutdown the Management Server
1. Press Enter to display the Main Menu screen.
2. From the Main Menu screen, use the Up or Down arrow to select Commands.
3. Press Enter to confirm your selection.
4. From the Commands menu, use the Up or Down arrow to select Shutdown and press Enter.
5. You will be asked to confirm this action on the following screen. At the Shutdown? prompt, use the Up or Down arrow to select Yes and press Enter to confirm.
NOTE:
Please note that there is currently no indication on the LCD panel to tell the administrator that the machine has shut down and that it is safe to turn off the server. Typically server is in a state that it is safe to shutdown within a few minutes.
4.2 Client Software Requirements
Minimum requirements:
• Microsoft Internet Explorer 5.5 or newer
• Mozilla Firefox 1.5 or newer
• Java Virtual Machine Runtime Engine (JRE) 1.5.0
Recommended requirements:
• Microsoft Internet Explorer 6.0 or newer
• Mozilla Firefox 1.5. or newer
• Java Virtual Machine Runtime Engine (JRE) 1.5.0
Java Virtual Machine Runtime Engine is required for using the Monitoring pages in TMS. The JRE will automatically be downloaded and installed from the Internet if it is not found on the client. If the client does not have Internet access, the JRE can be downloaded directly from the TMS server. The path is found in the Monitoring section in the TMS help texts (click the question mark in the upper right corner of the screen in any TMS page).
Windows versions prior to Windows NT 4.0 Service Pack 4 are not recommended on client wo rkstations. Note that if you are using Windows NT 4.0 SP4 or Windows 2000 client workstations, authentication may fail as the default setting for LAN Manager Authentication Level is ‘Send LM & NTLM responses’. This should be set to 'Send LM & NTLM – use NTLMv2 session security if negotiated'. You find the LAN Manager Authentication Level setting in Local Policies > Security Option in Control Panel > Administrative Tools > Local Security Policy.
Introduction 17
5 Administrator Settings
Before the TANDBERG Management Server can be taken into use, some basic settings need to be configured.
5.1 Operating System Settings
You can access the Web User Interface for Microsoft Windows Server administration to configure operating system settings.
1. Start a web browser and enter the address https://<ManagementServerIPAddress>:8098, where <Manage mentServerIPAddress> is the IP address of the Management Server.
2. When prompted for login, enter the username administrator and password TANDBERG.
To set the server name and add it to a domain, select the Set Server Name menu item under the Welcome tab.
Introduction 19
To set the password of the local administrator account, click the Set Administrator Password menu item under the Welcome tab.
From the Maintenance tab, you can set the date, time and time-zone.
5.2 TANDBERG Management Suite Settings
You can access the Web User Interface for the TANDBERG Management Suite (TMS) to configure TMS settings.
1. Start a web browser and enter the address of the Management Server.
2. When prompted for login, enter the username administrator and password TANDBERG.
3. Click on the Administrative Tools menu item.
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Set the Default Time Zone to where the majority of the TMS users are situated to simplify user setup.
Select the Administrative Tools > Configuration > Network Settings menu item and scroll down to the TMS Services section to set the scan range TMS uses to search for new systems. By default TMS scans the entire network for systems, i.e. sends a broadcast to the address ‘255.255.255.255’.
Introduction 21
Select the Administrative Tools > Configuration > Mail Settings menu item to set the SMTP server TMS will use to send emails and the email address these will be sent from.
5.3 Added systems
The TANDBERG Management Server comes with automatic registration of systems enabled. TMS will therefore after turning it on the first time, search the network for systems. These systems will be added in folder called ‘Discovered Systems’ under Systems – Navigator, and will be given a default template that contains the IP-Zone and a phonebook containing all the systems in TMS.
If you wish to turn off automatic registration of systems or change settings on this feature, go to Administrative Tools Configuration Network and locate the panel called Automatic System Discovery. Here you will see a drop down for Automatic System Discovery Mode. Set this to ‘Off’.
NOTE: Please make sure that the systems in your network are correctly configured with E.164 alias before installing TMS, to make sure that the phonebook is properly produced by TMS.
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