GoWide 4.6
G.shdsl Bridge/Router
User Manual
097-91022-01
Issue 1
February 2002
Symmetricom, Inc.
2300 Orchard Parkway
San Jose, CA 95131-1017
http://www.symmetricom.com
Copyright © 2002 Symmetricom, Inc.
All rights reserved. Printed in U.S.A.
2
All product names, service marks, trademarks, and registered trademarks
used in this document are the property of their respective owners.
GoWide 4.6 G.shdsl Bridge/Router – User Manual
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Contents
FCC Regulatory Notice
According to Federal Communications Commission (FCC) Rules regarding radio frequency
emissions, the GoWide complies with FCC Part 15 for Class B computing devices. The following
paragraph is required by the FCC.
This equipment generates, uses and can radiate radio frequency energy and if not used in
accordance with the instruction manual, may cause interference to radio communications. It has
been tested and found to comply with the limits for a Class B computing device pursuant to Subpart
J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such
interference when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user, at his own expense, will be
required to take whatever measures may be necessary to correct the interference.
If this equipment does cause harmful interference to radio or television reception, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Turn the equipment “OFF” and “ON”.
• Re-orient or relocate the receiving antenna.
• Increase distance between equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Note: Any changes or modifications not expressly approved by the grantee of this device could
void the user’s authority to operate the equipment.
Canadian D.O.C.
This product conforms with Canadian Class A Emissions Regulations.
Approvals
Safety: FCC Part 68, EN60950, UL 1950, C/UL to CSA 22.2 No.950, TUV, IC CS03
Emissions: FCC Part 15 Class B, EN55022/CISPR22 Class B
Immunity: EN55024
Warning: Use a minimum of 26AWG line cord for the DSL connection.
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Introduction
The GoWide Broadband Intelligent Business Gateway (BIBG) is an emerging new class of CPE
device that grows with small to mid-sized networks without requiring service providers to change their
DSL provisioning. It provides symmetric high-speed data services to small to mid-sized businesses.
The GoWide enables service providers to provision DSL service reliably over 30,000 feet and saves
costs during deployment with faster service deployment, less truck rolls, and will generate significant
new revenue for high-speed data access.
It has demonstrable advantages, such as unrivaled rate/reach and tolerance to noise and bridged
taps, all of which will enable service providers to provide increased end user satisfaction. The
interactive GUI for Windows provides easy setup and configuration for either local or remote
administration and maintenance.
FOR TROUBLESHOOTING, PLEASE REFER TO THE TECHNICAL MANUAL.
Packing List
•One GoWide 4.6 G.shdsl Bridge/Router
• One Power cord
• One CD with documentation
• One DSL cable (RJ-11)
• One Ethernet cable (RJ-45)
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Chapter 1 Product Description
GoWide 4.6 Feature Specifications . . . . . . . . . . . . . . . 10
G.shdsl Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10
ATM Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
LAN Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Routing Features . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Management Features . . . . . . . . . . . . . . . . . . . . . . 11
System Requirements . . . . . . . . . . . . . . . . . . . . . . . 12
GoWide 4.6 Hardware Specifications . . . . . . . . . . . . . 13
Physical Description . . . . . . . . . . . . . . . . . . . . . . . 13
Operating Environment . . . . . . . . . . . . . . . . . . . . . 13
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
GoWide 4.6 Front Panel. . . . . . . . . . . . . . . . . . . . . . . 14
GoWide 4.6 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . 15
Parameters from Service Provider . . . . . . . . . . . . . . . . . . 16
Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
System Module . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1
2
3
ATM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 Installation
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . 20
PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 3 Bridge Mode Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
GoWide 4.6 Configuration . . . . . . . . . . . . . . . . . . . . 26
GoWide 4.6 Login . . . . . . . . . . . . . . . . . . . . . . . 26
Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 29
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Chapter 3 Bridge Mode Configuration (cont’d)
System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 32
WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 35
Quality of Service Setup . . . . . . . . . . . . . . . . . 35
WAN Port Configuration using RFC1483 . . . . . 37
WAN Port Configuration using PPPoE Relay . . . . 39
Advanced Configuration . . . . . . . . . . . . . . . . . . . . 41
Save/Restart Configuration . . . . . . . . . . . . . . . . . . 44
Export/Import Configuration . . . . . . . . . . . . . . . . . 47
Internet Access Configuration . . . . . . . . . . . . . . . . . . . 49
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 4 Router Mode Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
GoWide 4.6 Configuration . . . . . . . . . . . . . . . . . . . . 56
GoWide 4.6 Login . . . . . . . . . . . . . . . . . . . . . . . 56
Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 59
System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 62
WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 65
Quality of Service Setup . . . . . . . . . . . . . . . . . 65
WAN Port Configuration using IPOA . . . . . . . . 67
WAN Port Configuration using RFC1483 . . . . . 69
WAN Port Configuration using PPPoA Client . . . 71
WAN Port Configuration using PPPoE Client . . . 73
Advanced Configuration . . . . . . . . . . . . . . . . . . . . 75
Save/Restart Configuration . . . . . . . . . . . . . . . . . . 78
Export/Import Configuration . . . . . . . . . . . . . . . . . 81
Internet Access Configuration . . . . . . . . . . . . . . . . . . . 83
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
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Chapter 5 Gateway Mode Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
GoWide 4.6 Configuration . . . . . . . . . . . . . . . . . . . . 90
GoWide 4.6 Login . . . . . . . . . . . . . . . . . . . . . . . 90
Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 93
System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 96
WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 99
Quality of Service Setup . . . . . . . . . . . . . . . . . 99
WAN Port Configuration using RFC1483 . . . . . 101
WAN Port Configuration using PPPoE Relay . . . . 103
Advanced Configuration . . . . . . . . . . . . . . . . . . . . 105
Save/Restart Configuration . . . . . . . . . . . . . . . . . . 108
Export/Import Configuration . . . . . . . . . . . . . . . . . . 111
Internet Access Configuration . . . . . . . . . . . . . . . . . . . . 113
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
1
2
3
Chapter 6 Support and Warranty Information
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 118
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Extended Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Configuration and Installation Support . . . . . . . . . . . . . . 118
Maintenance and Spares . . . . . . . . . . . . . . . . . . . . . . 119
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 119
Appendix A TCP/IP Protocol Installation
TCP/IP Protocol Installation. . . . . . . . . . . . . . . . . . . . . . 122
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Appendix B Interface Pin Assignments
Interface Pin Assignments . . . . . . . . . . . . . . . . . . . . . . 126
Appendix C Update GoWide 4.6 Firmware
Update GoWide 4.6 Firmware . . . . . . . . . . . . . . . . . . 128
Appendix D G.shdsl Configuration
G.shdsl Configuration . . . . . . . . . . . . . . . . . . . . . . . . 130
Service Parameters and Worksheet
Parameters from Service Provider . . . . . . . . . . . . . . . . . 134
Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
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Product Description
This chapter provides a description of the
GoWide 4.6.
Chapter
Chapter 1
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GoWide 4.6 Feature Specifications
1
G.shdsl Features
• ITU-T G.shdsl (G.991.2)
• Configurable: two-wire or four-wire mode
• Signal format: TC-PAM
• Data rate: 64 kbps – 2.3 Mbps for two-wire mode
128 kbps – 4.6 Mbps for four-wire mode
• Connector: RJ-11
• Impedance: 135 ohms
ATM Features
• RFC1483 encapsulation (IP, Bridging, and Encapsulated Routing)
• PPP over ATM (LLC and VC multiplexing) (RFC2364)
• Classical IP (RFC1577)
• Supports up to 8 PVCs
• Traffic shaping
• OAM (I.610) support
•PPPoE Relay
• PPPoE Client
LAN Features
•DHCP Server
• DHCP Client
•DHCP Relay
•DNS Relay
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Routing Features
• Dynamic Routing with RIP
• Static Routing
1
Security Features
•Firewall
- Packet Filtering
-NAT
-NAPT
•VPN
2
-PPTP support
• Password-protected configuration access
• User authentication (PAP/CHAP) with PPP
Management Features
• Plug and Play installation
• Local and Remote Management (in band)
• Web-based configuration
• Console port for local management
• Telnet configuration
• Command line interface
• Firmware upload via TFTP/BOOTP and Web-based management
• Alarm status and power indicators
3
5
• Event logging
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System Requirements
• TCP/IP router, hub, and other network devices with Ethernet 10BaseT
1
intefaces
• Computers with an Ethernet 10BaseT
• Operating systems that support Ethernet with an IP stack
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GoWide 4.6 Hardware Specifications
Physical Description
• G.shdsl Router with a four-port auto-sensing 10BaseT Ethernet hub
• WAN/LAN Status, Power, and Ethernet LEDs
• Dimensions: 44.4 mm x 304.8 mm x 213.3 mm
(1.75 in. x 12.0 in. x 8.4 in.) (H x W x D)
• Weight: 1.3 kg (3 lbs)
• Color: Gray
Operating Environment
• Temperature: 0 °C to 40 °C (32 °F to 104 °F)
• Humidity: 5% to 90% RH, non-condensing
Power
• 100 V AC to 240 V AC
1
2
3
•50 Hz to 60 Hz
•Auto ranging
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GoWide 4.6 Front Panel
Figure 1 shows the GoWide 4.6 front panel.
1
Figure 1. GoWide 4.6 Front Panel
ATM ACT ALARM
The GoWide 4.6 front panel includes four status indicators as described in Table A.
Table A. Front Panel Status Indicators
LEDs COLOR EXPLANATION
ATM ACT GREEN ON: Device has ATM activity
OFF: Device has no ATM activity
ALARM RED ON: Device has DSL synchronization problem
OFF: No alarm
SYNC GREEN* ON: DSL is synchronized
OFF: DSL is disabled
POWER GREEN ON: Device has power
OFF: Device has no power
SYNC POWER
* When SYNC LED is blinking, DSL is in handshake mode.
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GoWide 4.6 Rear Panel
Figure 2 shows the GoWide 4.6 Rear Panel.
1
Figure 2. GoWide 4.6 Rear Panel
2
POWER
SWITCH
Table B. Rear Panel Connectors and Switches
Nomenclature Explanation
POWER SWITCH Allows GoWide to be turned ON or OFF.
AC POWER A receptacle for the power cord.
RESET SWITCH Returns GoWide to factory settings.
ETHERNET PORTS Allows GoWide to establish a connection directly to a computer from any of its four
CONSOLE PORT For administrative use only.
AC
POWER
The GoWide 4.6 rear panel connectors and switches are described in Table B.
RESET
SWITCH
ports. An RJ-45 straight cable is provided and the modem has auto-crossing capability.
Therefore, connection to a computer or a hub can be made without changing the RJ-45
cable. Each of the four ports has two LEDs. The green LED remains on when linked to an
active Ethernet port and will blink when there is traffic. The yellow LED indicates the
speed utilized by GoWide. It will be lit when the speed is at 100 Mb/s and will be off
when the speed is 10 Mb/s.
ETHERNET
PORTS
CONSOLE
PORT
3
5
DSL
PORT
DSL PORT RJ-11 port for DSL connection and requires an RJ-11 cable (provided).
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Parameters from Service Provider
The following parameters are an example of what may be provided by the Service
1
Provider (ISP) for configuring the PC or Bridge/Router.
Example service provider parameters are shown as follows:
• IP Address 192 . 168 . 001 . 100
• Subnet Mask Address 255 . 255 . 255 . 0
• Gateway Address 192 . 168 . 001 . 1
• DNS Primary IP Address 202 . 023 . 035 . 75
• DNS Secondary IP Address 202 . 023 . 035 . 85
• Domain Address 010 . 010 . 012 . 40
• VCI value (default: vci=35) 35
• VPI value (default: vpi=0) 0
•Domain Name
•Host Name
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Worksheet
PLEASE HAVE THIS INFORMATION BEFORE YOU PROCEED:
1
• IP Address ___ . ___ . ___ . ___
• Subnet Mask Address ___ . ___ . ___ . ___
• Gateway Address ___ . ___ . ___ . ___
• DNS Primary IP Address ___ . ___ . ___ . ___
• DNS Secondary IP Address ___ . ___ . ___ . ___
• Domain Address ___ . ___ . ___ . ___
• VCI value (default: vci=35) ___
• VPI value (default: vpi=0) ___
2
3
5
• Domain Name ________________________
• Host Name ________________________
Note:
in the bridge mode.
Note:
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If VCI/VPI values are the same as the default values, no changes are required
An extra copy of this page is provided on the last page of this manual.
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Default Settings
1
System Module
• IP Address : 10.0.0.1
• Password : password (minimum 4 alphabetic characters)
• Language : English
ATM Module
•VPI : 0
•VCI : 35
• Encapsulation type : LLC
• Encapsulation protocol : RFC1483 (Bridged)
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Installation
This chapter provides installation information for
the GoWide 4.6.
Chapter 2
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Hardware Installation
Figure 3 shows the cable connections to the GoWide 4.6 rear panel. Connecting the
PC to the Ethernet port is described in Procedure A.
Figure 3. GoWide 4.6 Rear Panel Cable Connections
2
AC POWER
Procedure A. PC Connection to the Ethernet Port
Step Procedure
1 Check that the Ethernet card and the TCP/IP protocol are installed on the PC before beginning installation. (If
the TCP/IP protocol is not installed, go to Appendix A for the installation procedures.)
2 Connect the Ethernet cable from any of the four GoWide 4.6 Ethernet ports to the PC’s NIC card or the
server’s NIC card.
3 Connect one end of the DSL cable to the DSL wall jack and the other end to the “DSL” RJ-11 receptacle on the
back of the GoWide 4.6.
4 Connect one end of the power cord to the wall jack and the other end to the “AC POWER” receptacle on the
GoWide 4.6.
Turn on the GoWide 4.6 by placing the ON/OFF switch in the ON position. The Power LED must be a steady
green. The Sync LED will initially be a blinking green. Once the connection is established, the Sync LED will
5
become a steady green.
End of Procedure
ETHERNET DSL
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PC Configuration
To configure the PC to communicate with the GoWide 4.6, refer to the appropriate
mode configuration chapter. These chapters are as follows:
• Chapter 3, Bridge Mode Configuration
• Chapter 4, Router Mode Configuration
• Chapter 5, Gateway Mode Configuration
2
Note:
the troubleshooting section of the appropriate mode configuration chapter.
If any problems are encountered with the PC configuration, please refer to
2
Change Password
To change the password used to access GoWide 4.6, do the following:
1. Click Change Password on the GoWide 4.6 screen toolbar.
2. The Change Password screen (Figure 4) is displayed.
3. Follow the directions on the Change Password screen and click the Apply button.
3
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Figure 4. Change Password Screen
2
Setting Factory Defaults
The GoWide 4.6 can be set to the Factory Default settings via the reset switch on
the unit’s rear panel (see Figure 2).
To reset the GoWide 4.6, press the reset button and hold down for 5 seconds while
the unit is on.
Once the reset button is released, the unit will restart and the settings will revert to
the factory default settings.
Note:
will all be changed to the default settings. If you want to reboot or restart the GoWide 4.6, DO NOT use the reset switch. Use the ON/OFF switch instead.
22
The mode of operation for the unit, the password, and the unit IP Address
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Bridge Mode Configuration
This chapter provides information on the bridge
mode configuration.
Chapter
3
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Introduction
This chapter provides information on configuring the GoWide 4.6 in Bridge mode.
PC Configuration
Figure 5. TCP/IP Properties Screen
3
Note:
Note:
For Windows 95/NT 4.0/2000/XP, please refer to the appropriate user manual.
To configure a PC to communicate with the GoWide 4.6, do the following:
1. Establish a TCP/IP connection to the GoWide 4.6. This is done by clicking the Start
2. Click the Network Configuration tab, select the TCP/IP protocol, and click OK
Ensure that an Ethernet card is installed in the PC.
The figures illustrating PC configuration are Windows 98 screen captures.
button and selecting Settings, Control Panel, and Network.
(Figure 5).
24
3. In the TCP/IP Properties page, enter the Gateway IP address. See Figure 6.
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Bridge Mode Configuration
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Figure 6. Gateway IP Address
2
3
4. Click the IP Address tab and enter the IP Address and Subnet Mask values. See
Figure 7.
Figure 7. IP Address and Subnet Mask Values
3
5
5. Click OK and re-start the PC. The PC is now configured to communicate with the
GoWide 4.6.
Note:
communicate with the GoWide 4.6
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For Windows 2000, simply click OK. The PC will be configured to
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GoWide 4.6 Configuration
GoWide 4.6 Login
Procedure B describes the method for logging in to the GoWide 4.6.
Procedure B. GoWide 4.6 Login
Step Procedure
1 Power up the computer (if not already powered up). Open the Internet Explorer Web browser.
Note: Ensure that both the Automatically detect settings box and the Use a proxy server for your LAN
(These settings will not apply to dial-up or VPN connections) box are not selected. See Figure 8.
2 Enter 10.0.0.1 for the IP address in the Address field.
3 The GoWide initial screen (Figure 9) is now displayed. Click Login.
4 Enter the password in the Password window (default is password). To change the password, refer to the
Change Password section in Chapter 2.
3
5 Press Enter. The GoWide 4.6 status screen (Figure 10) is now displayed.
Figure 8. Web Browser LAN Settings
End of Procedure
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Bridge Mode Configuration
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Figure 9. GoWide 4.6 Initial Screen
2
3
5
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Figure 10. GoWide 4.6 Status Screen
3
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Bridge Mode Configuration
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Figure 11 shows a default configuration setup between a PC and the GoWide 4.6.
Figure 11. GoWide 4.6 Default Configuration
2
Sample Configuration
Figure 12 shows a sample configuration setup for GoWide 4.6 bridge mode.
Figure 12. GoWide 4.6 Bridge Mode Configuration
3
3
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System Screen
Bring up the System bridge mode configuration screen as described in Procedure C.
Procedure C. System Screen
Step Procedure
1 Login to the GoWide 4.6.
2Select Setup from the GoWide 4.6 toolbar. The System screen (Figure 13) is now displayed.
3Click the Bridge hyperlink in the System Menu.
End of Procedure
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GoWide 4.6 G.shdsl Bridge/Router – User Manual
097-91022-01 Issue 1: February 2002
Bridge Mode Configuration
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