Owner’s Manual
H10P, H12P, H14P
HYDRAULICALLY
POWERED
WINCHES
Fitting / Operating Instructions
i
Kit Nos. 5310, 5311, 5312, 5313, 5320, 5321,
5322, 5323, 5330, 5331, 5332, 5333,
5310S, 5311S, 5312S, 5313S, 5320S, 5321S,
5322S, 5323S,5330S, 5331S, 5332S, 5333S, 653001
These instructions cover kits from
Serial No. 847 onwards.
01 INTRODUCTION
02 GENERAL SPECIFICATION DATA
INSTALLATION
03 HYDRAULIC SYSTEM
04 WINCH
05 ROPE
06 HYDRAULIC FREESPOOL
COMMISSIONING AND USE
07 FREESPOOL USE
08 TIPS FOR EXTENDING THE LIFE OF YOUR WINCH
MAINTENANCE
09 RUNNING IN, MAINTENANCE & SERVICING
10 HYDRAULIC SYSTEM TROUBLESHOOTING
11 OPERATION TROUBLESHOOTING
PARTS
12 ACCESSORIES
13 WARRANTY
Superwinch Ltd.,
Abbey Rise, Whitchurch Road, Tavistock, Devon.
Great Britain.
PL19 9DR
Tel: +44 (0)1822 614101
Fax: +44 (0)1822 615204
email: support@superwinch.net
Superwinch Inc.,
Winch Drive, Putnam, Connecticut 06260
U.S.A.
Tel: (860) 928 7787
Fax: (860) 928 1143
www.superwinch.com
01
INTRODUCTION
INTRODUCTION
Please read and understand this owner’s manual before
installing your H10/12/14P winch. Your H10/12/14P
winch is a very powerful machine. If used unsafely or
improperly, there is a possibility that property damage or
personal injury can result. We have included several
unique features in the H10/12/14P winch to minimize this
possibility; however, your safety ultimately depends on
your caution when using the product.
Pay particular attention to the caution notes preceded
with the symbol shown here. The notes contain advice
for your protection.
Correct installation of your H10/12/14P winch is a
requirement for proper operation.
Please Note: The Superwinch model H10/12/14P winch
is designed for total reliability during vehicle recovery
operations. This winch is not designed to be used in
hoisting applications and Superwinch does not warrant it
to be suitable for such use.
WARNINGS, CAUTIONS AND NOTES
These are given through these instructions in the
following form :
WARNING : Procedures which must be
followed precisely in order to avoid the
possibility of personal injury.
REPAIRS AND REPLACEMENTS
Before you contact Superwinch or your nearest Dealer
please have ready the following information :
Kit No.
Serial No. of winch
Part No. required
POISONOUS SUBSTANCES
Many liquids and other substances used should under no
circumstances be consumed, and should be kept away
from open wounds. These substances include (among
others) hydraulic oil.
SYNTHETIC RUBBER
Many ‘O’ ring seals, flexible pipes and similar items,
when subjected to fire or heat can become highly
corrosive. Handle with seamless industrial gloves only.
Should skin contact occur, remove contaminated clothing
immediately and obtain medical assistance without delay.
Meanwhile, wash the affected area with copious amounts
of cold water or limewater for 15 to 60 minutes.
RECYCLING AND THE ENVIRONMENT
It is illegal to dispose of used oil in the ground, down
sewers or drains or into waterways.
Dispose of used oil through authorised waste disposal
contractors. If in doubt contact your local Authority for
advice on disposal facilities.
CAUTION : This calls attention to procedures
which must be followed to avoid damage to
components.
NOTE : This calls attention to methods which
make a job easier or gives helpful
information.
SUPERWINCH winches are not to be used to lift, support
or otherwise transport personnel. Any such use shall be
considered to invalidate the warranty and Superwinch
shall not be responsible for any claims arising from such
use.
Superwinch reserve the right to alter model specifications
without prior notice.
WINCHING TECHNIQUES
Before using your winch it is very important that you read
the booklet sent to you with your winch entitled the
“Handbook of Winching Techniques for Vehicle
Recovery”. Please read and understand this handbook
before using your Superwinch and it’s accessories. It has
been supplied with your winch to encourage safe
operation - if used unsafely or improperly, there is a
possibility that property damage or personal injury can
result, since your safety ultimately depends on your
caution when using these products.
01-1
INTRODUCTION
GENERAL SPECIFICATION DATA
02-1
Designed to meet most industry standard dimensions, this winch can be foot or low
2
0
WINCH
Type ................................................ H10/12/14P
Gear Reduction ............................... Planetary
Gear ratio ........................................ 21 : 1
Drum ............................................... Fabricated steel running in copolymer maintenance free bearings
Braking ............................................ Integral, fail safe, bi-directional, full load holding, hydraulically released, spring
applied. Where fitted, a load control valve provides dynamic braking.
Freespool ........................................ Operated either by an ergonomically designed handle and trigger mechanism,
locking in both engaged and disengaged positions, or, by integral pneumatic
device.
Mounting .........................................
mounted at any angular orientation. Under or Overwound.
STANDARD DRUM MODELS
Model Designation ......................... H10P H12P H14P H14P
Part No ........................................... 5310 5320 5330 653001
......... 5312 5322 5332
....
Weight (Less rope) ........................ 70 kg 70 kg 70 kg 77 kg
Recommended Rope ø .................. 11 mm 12 mm 13 mm 11 mm
Drum capacity ................................ 49.7 M 47.1 M 36.5 M 40.0 M
Drum ø ........................................... 101.6 mm 101.6 mm 114.3 mm 180 mm
Line Speed (1st Layer, No Load) .... 13 M/min 9.5 M/min 9.0 M/min 10.5 M/min
Line Pull (Bottom Layer) ................. 44.5 kN 53.4 kN 62.3 kN 12.5 kN
Operating Pressure ........................ 150 bar 150 bar 150 bar 90 bar
Oil flow ............................................ 57 l / min 57 l / min 57 l / min 30 l / min
LONG DRUM MODELS
Model Designation ......................... H10P H12P H14P
Part No ........................................... 5311 5321 5331
......... 5313 5323 5333
....
Weight (Less rope) ........................ 70 kg 70 kg 70 kg
Recommended Rope ø .................. 11 mm 12 mm 13 mm
Drum capacity ................................ 56.6 M 53.5 M 41.5 M
Drum ø ........................................... 101.6 mm 101.6 mm 114.3 mm
Line Speed (1st Layer, No Load) .... 13 M/min 9.5 M/min 9.0 M/min
Line Pull (Bottom Layer) ................. 44.5 kN 53.4 kN 62.3 kN
Operating Pressure ........................ 150 bar 150 bar 150 bar
Oil flow ............................................ 57 l / min 57 l / min 57 l / min
FREESPOOL
Type Part No.
Manual 5310, 5311, 5320, 5321, 5330, 5331
Pneumatic 5312, 5313, 5322, 5323, 5332, 5333
Manual & Load Control 5310S, 5311S, 5320S, 5321S, 5330S, 5331S
Pneumatic & Load Control 5312S, 5313S, 5322S, 5323S, 5332S, 5333S
Freespool deactivated 653001
& Load Control
GENERAL SPECIFICATION DATA
GENERAL SPECIFICATION DATA
02
HYDRAULIC SYSTEM SPECIFICATION
System type ........................................................... Open system with filtered return line.
Relief valve ............................................................ Set at winch operating pressure.
Pump ...................................................................... With a max. oil supply of 57 l / min at top motor rpm. The pump must
be capable of delivering a pressure of 160 bar.
Reservoir ................................................................ Must be fitted with an oil filler device comprising strainer and air filter
and a dip stick. The capacity of the tank should be at least 60
litres. Note. Don’t fill the tank to the top, since there must be space
for expansion in the tank. Suitable hydraulic oil is Castrol CRML or
equivalent (150 LHM 32-68). Typical viscosity rating of 150-175 cSt
at 100°C.
Hoses ...................................................................... Should have a working pressure of 200 bar or greater and have the
minimum following dimensions:
Pressure and flow loss is increased as hose Pump inlet line : 32 - 38 mm (1 1/4” - 1 1/2”) Nominal Bore (N.B.).
length increases and/or bore size decreases. (reservoir to pump)
Pressure and return lines in excess of 3.5 Return line : 25 mm (1”) N.B. (direction control valve to reservoir)
metres should be compensated with an Pressure hoses : 13 mm (1/2”) N.B. (direction control valve to winch
increase in nominal bore size. valve)
Control valve .......................................................... 4-way, 3-position self centering with ports A & B to tank in the
neutral position and built in relief valve.
The relief valve must be set at the winch operating pressure.
The valve should be mounted as close to the winch as possible.
Load Control Valve ................................................ Where fitted, a load control valve provides dynamic braking to giving
smoothly controlled winch-out under load.
Hydraulic motor .......................................................1/2” BSPP adaptor.
Oil Suction Strainer rating........................................ Approx. 250 microns.
Return Line Filter rating .......................................... 10 - 40 microns.
PNEUMATIC FREESPOOL
MECHANISM SPECIFICATION
Supply can be pneumatic or hydraulic. If Pneumatic, ensure that the system air supply is lubricated to prevent corrosion
occuring.
Control valve ........................................................... Use manually or electrically operated. Must be protected against
unintentional operation (i.e. interlocked).
Connection hose ..................................................... To the freespool mechanism must be 6mm (1/4”) N.B. or larger.
Supply pressure ...................................................... Must be limited to 5.5 bar Max.
02-2
GENERAL SPECIFICATION DATA
: It is vital that all hose lengths are kept to a minimum. Pressure and flow loss is increased as hose
length increases and/or bore size decreases. Pressure and return lines in excess of 3.5 metres should be
Bigger Nominal Bore Hose = Better Winch Performance. In all installation work on a hydraulic system, cleanliness and
HYDRAULIC SYSTEM INSTALLATION
03-1
3
Fig. 2a
INSTALLATION
IMPORTANT
compensated with an increase in bore size.
As a general rule:
accuracy ar essential so that the hydraulic system functions properly.
HYDRAULIC CIRCUITS
WITHOUT LOAD CONTROL WITH LOAD CONTROL
0
Fig. 2
HYDRAULIC SYSTEM INSTALLATION
WINCH INSTALLATION
04
MOUNTING
Figs. 3 & 4 show the mounting dimensions for the Superwinch H10/12/14P.
Because of the rating of these winches, it is important that the mountings are secure. M12 x 1.5 pitch 8.8 Grade High
Tensile Steel bolts must be used in order to sustain the loads imposed on the winch mounting. Remember that the
winch is only as strong as it’s mountings.
All eight mount holes should be used. Use only the threaded holes provided, Do not drill and tap new hole(s). Do not
weld the winch or any parts of the winch. After mounting and tightening all mounting bolts, place the winch in freespool
and check the drum rotation. The drum on an incorrectly mounted winch may bind causing poor freespooling and
decreased winch performance. If the drum does bind loosen all mounting bolts. If the drum now rotates freely, tighten
the bolts a bit at a time, checking thee drum rotation until the winch is securely fastened. If the drum continues to bind it
is probable that one or more of the mounting system’s holes is out of position and requires correction.
Precautions for foot down mounting.
1. The plate to which the winch is fastened must be 6mm thick min. steel.
2. All four mounting holes in the bottom of each support casting must be used to mount the winch.
Precautions for rail mounting.
1. The angle iron used for the rails must be 50mm x 50mm x 6mm or larger.
2. All four mounting holes (2 in each side of the casting) must be used.
Mounting Dimensions for Winches
* Dimensions for 653001 only
Dimensions in mm.
04-1
WINCH INSTALLATION
ROPE INSTALLATION
5
0
ROPE INSTALLATION
The rope must be of good quality, have a steel core and meet the following specification :
Model Designation .................................................. H10P H12P H14P
Part No .................................................................... 5310, 5310S 5320, 5320S 5330, 5330S
............... 5311, 5311S 5321, 5321S 5331, 5331S
......... 5312, 5312S 5322, 5322S 5332, 5332S
.... 5313, 5313S 5323, 5323S 5333, 5333S
Model Designation .................................................. H14P
Part No .................................................................... 653001
Minimum Breaking Load ......................................... 84.4 kN 100.0 kN 118.0 kN
Tensile Grade ......................................................... 1960 N/mm
Diameter ......................................................... 11 mm 12 mm 13 mm
1. Unwind the rope by rolling it out along the ground with the tapered end nearest to the winch. NEVER wind the rope
straight onto the drum from a coil.
2. Dis-engage the Freespool.
3. Insert the tapered end of the rope into the cross-hole in the end of the drum and secure by tightening the setscrew.
4. Re-engage the Freespool.
5. Carefully run the winch in the "Winch In" direction. Keeping tension on the rope spool 5 or 6 wraps of rope neatly
onto the drum.
6. Apply moderate tension (approx. 700 kg to the rope. Carefully run the winch in the "Winch In" direction. Ensure the
layers are neatly wrapped onto the drum. This will minimize damage to the lower layers of rope when a load is applied.
PULLING OUT THE ROPE
Disengage the Freespool. With a pair of gloves on, pull out the rope and secure to anchor or load, check that there are
at least 5 turns left on the Drum. Re-engage the Freespool.
2
1960 N/mm
2
1960 N/mm
2
05-1ROPE INSTALLATION
PNEUMATIC FREESPOOL INSTALLATION
06
INSTALLATION
For specification refer to section 2, page 4.
The connection port size is 7/16” UNF (SAE #4).
06-1
CONNECTION
PORT LOCATION
PNEUMATIC FREESPOOL INSTALLATION
FREESPOOL OPERATION
7
0
GENERAL
Avoid pulling a load at more than a 15 degree angle in relation to the winch. This will reduce wear and tear on the winch
and the cable.
Note : The winch is designed such that it cannot be freespooled when the drum is under load.
MANUAL FREESPOOL OPERATION
1. To disengage the freespool (if engaged) grip the freespool handle, pull in the trigger and move the handle upward.
2. Pull out the cable by hand, but leave at least 5 wraps on the drum.
3. Engage the freespool by gripping the handle, pulling in trigger in and moving the handle downward. Gently power in &
then out and the trigger spring will spring in fully.
DO NOT ATTEMPT to pull a load until the drum is properly engaged.
4. Attach the load.
5. Operate the winch.
PNEUMATIC FREESPOOL OPERATION
1. Disengage the drum by operating the pneumatic control valve.
2. Pull out the cable by hand, but leave at least 5 wraps on the drum.
3. Attach the load.
4. Engage the drum by moving the control valve lever to the appropriate position. The freespool mechanism will spring
return but the drum will not engage until it has been rotated a little, by hand.
DO NOT ATTEMPT to pull a load until the drum is properly engaged.
Note : The mechanism is designed such that it cannot be disengaged when the drum is under load greater than 50 kg.
5. Operate the winch.
07-1FREESPOOL OPERATION
Do not allow the wire rope to become loosely wound. A loosely-wound spool allows a wire rope under load to work
its way down into the layers of wire rope on the drum. When this happens, the wire rope may become wedged
within the body of the windings damaging the wire rope. To prevent this problem, keep the wire rope tightly and
evenly wound on the drum at all times. A good practice is to rewind the wire rope under a tension of approx. 500 kg
after each use. For example, this can be achieved by attaching the hook to a car and recovering with the winch
Remember, the winch is for intermittent use only. During long or heavy pulls the motor will get hot. The internal parts
will be hotter than the case. To check the motor temperature, stop winching and carefully touch the motor case, if the
motor is uncomfortably warm, allow the motor to cool before continuing - keep the engine running to recharge the
AVOID
(Fig. 5b) The wire rope was pulled and the loop has tightened to a kink. The wire rope is now permanently damaged
(Fig. 5c) The result of kinking is that each strand pulls a different amount causing the strands under greatest tension
TIPS FOR EXTENDING THE LIFE OF YOUR WINCH
08
1. KEEP A TIGHTLY WOUND WIRE ROPE DRUM.
using the car’s brakes to control the load.
2. DO NOT ALLOW MOTOR TO OVERHEAT.
battery during this break.
3. USE A PULLEY BLOCK AND SHACKLE FOR HEAVY LOADS.
To maximize winch and wire rope life, use a pulley block and shackle to double line heavier loads.
4. The pull required to start a load moving is often much greater than the pull required to keep it moving.
FREQUENT STOPPING AND STARTING during a pull.
5. PREVENT KINKS BEFORE THEY OCCUR.
(Fig. 5a) This is the start of a kink. At this time, the wire rope should be straightened.
and must be replaced.
to break and reduce load capacity of the wire rope. The wire rope must be replaced.
Fig. 5
08-1
TIPS FOR EXTENDING THE LIFE OF YOUR WINCH
RUNNING IN, MAINTENANCE & SERVICING
9
0
RUNNING IN
For optimum performance all hydraulic motors need running in. Run for approx 1 Hr at 30% of Max. Oil Pressure.
LUBRICATION
Freespool Handle (manual freespool version)- lubricate regularly with light oil.
Drum Bearings - these are self-lubricating but are lubricated with syncho gell bearing grease when assembled.
Gearbox - The gearbox is prelubricated with Syncho gel bearing grease or equivalent at the factory.
MAINTENANCE
After the first 1 hour of operation :
Check freespool mechanism action. Lubricate freespool mechanism with light oil. Check tightness of mounting bolts and
hydraulic connections.
Monthly :
Check brake function.
After 10 hours of winching or annually :
Change Gearbox grease (Approx. 100g Syncho gel Superwinch Part No. 55-95012). Check brake function. Lubricate
freespool mechanism with light oil. Check tightness of mounting bolts and hydraulic connections.
Planetary Gearbox :
The winch is delivered from the factory prelubricated. Change the grease in the gearbox at least once a year. The
grease recommended is Syncho gel and is available from Superwinch Part No. 55-95012 (100 g).
SERVICING
Before you contact Superwinch or your nearest Dealer for parts, please have ready the following information :
Kit No.
Serial No. of winch
Part No. required
09-1RUNNING IN, MAINTENANCE & SERVICING
loss of motor power. Any one of the systems’ components may be at fault. By following step-by-step procedures, the
Clean, repair or replace. Check alignment.
Check for contaminated oil. Drain and flush
Examine and test for internal or external leak
age. Replace faulty components. Check for
Check all components, particularly the relief
valve, for proper settings. Refer to technical
Repair or replace belts, couplings, etc. Check
HYDRAULIC SYSTEM TROUBLESHOOTING
10
Most hydraulic system failures follow the same pattern - a gradual or sudden loss of pressure or flow with a resulting
trouble can be isolated in a short time.
CONDITION POSSIBLE CAUSE CORRECTION
SYSTEM INOPERATIVE No oil in system Fill system. Check for leaks.
Insufficient oil in system. Fill system. Check for leaks.
Wrong oil in system. Refer to manufacturers’ specifications
& change oil.
Filter dirty or clogged. Drain oil and replace filter or filter element.
Oil line restriction. Oil Clean or replace.
lines dirty or collapsed.
Air leaks in pump suction Repair or replace as necessary.
line.
Worn or dirty pump.
system.
Badly worn components.
cause of wear.
Leakage.
manuals.
Excessive load. Check unit specifications for load limits.
Slipping or broken pump drive.
for proper alignment or tension.
SYSTEM OPERATES ERRATICALLY Air in system. Check suction side of system for leaks.
Repair.
Cold oil. Allow ample warm-up period.
Dirty or damaged components. Clean or repair as necessary.
Restriction in filters or lines. Clean and/or replace elements or lines.
SYSTEM OPERATES SLOWLY Oil viscosity too high; cold oil. Allow oil to warm up before operating
machine.
Low pump drive speed. Increase engine speed (check manual for
recommendations).
Low oil level. Check reservoir and add oil as necessary.
Air in system. Check suction side for leaks. Repair.
Badly worn pump, valves, etc. Repair or replace as needed.
10-1
HYDRAULIC SYSTEM TROUBLESHOOTING
HYDRAULIC SYSTEM TROUBLESHOOTING
0
1
SYSTEM OPERATES SLOWLY Restriction in filters or lines. Clean and/or replace elements or lines.
(Cont.)
Improper adjustments. Check relief valves, etc. Adjust per manual.
Oil leaks. Tighten fittings. Replace seals or damaged
lines.
OVERHEATING OF OIL IN SYSTEM Oil passing through relief Return control valve to neutral when not in
valve for excessive time. use.
Incorrect oil, low oil, dirty oil. Use recommended oil, fill reservoir, clean oil,
replace filter element.
Engine running too fast. Reduce engine speed.
Excessive component Repair or replace component as necessary.
internal leakage.
Restriction in filters or lines. Clean and/or replace elements or lines.
Malfunctioning oil cooler. Clean or repair.
Insufficient heat radiation. Clean dirt and mud from reservoir and
components.
Malfunctioning component. Repair or replace.
FOAMING OF OIL Incorrect, low or dirty oil. Replace, clean or add oil as needed.
Air leaks. Check suction line and component seals for
suction leaks. Replace.
NOISY PUMP Low oil level, incorrect oil, Replace, clean or add oil as required.
foamy oil.
Suction line plugged, Clean or replace.
inlet screen plugged.
Worn or damaged pump. Repair or replace.
LEAKY PUMP OR MOTOR Damaged or worn shaft seal. Replace. Check for misalignment.
Loose or broken parts. Tighten or replace.
LOAD MOVES WITH CONTROL Control valve not centring Check for spool binding. Repair.
VALVE IN NEUTRAL when released.
CONTROL VALVE STICKY (BINDING) Valve linkage misaligned. Repair.
Tie-bolts too tight Loosen as necessary.
(stack valves).
Valve damaged. Repair or replace.
CONTROL VALVE LEAKS Tie-bolts too loose Tighten as necessary.
(stack valves).
Seals damaged or worn. Replace.
10-2HYDRAULIC SYSTEM TROUBLESHOOTING
Inspect and replace damaged gears.
Refer to SPECIFICATIONS page for
HYDRAULIC SYSTEMS performance
Check flow rate. Refer to HYDRAULIC
Check oil level, add oil if necessary.
Check flow rate. Refer to HYDRAULIC
Check flow rate. Refer to HYDRAULIC
Check relief valve setting. Refer to
OPERATION TROUBLESHOOTING
11
CONDITIONS POSSIBLE CAUSE CORRECTION
DRUM WILL NOT ROTATE AT ALL Gears damaged.
Winch not mounted squarely, Check mounting. Refer to WINCH
causing end bearing to bind up drum. MOUNTING page.
Brake not disengaging. Check shuttle valve operation.
Check hose for leakage.
Check port for blockage.
Disassemble & inspect brake.
DRUM WILL NOT ROTATE UNDER Load greater than rated capacity of
LOAD winch. line pull rating.
Not enough pressure or not enough Check pressure. Refer to
flow.
spec page.
Winch not mounted squarely, Check mounting. Refer to WINCH
causing end bearing to bind up drum. MOUNTING page.
Brake not disengaging. Check shuttle valve operation.
Check port for blockage.
Disassemble & inspect brake.
WINCH RUNS TOO SLOW Motor worn out. Replace motor.
Low flow rate.
SYSTEMS flow spec page.
Brake not fully released. Check pressure reaches 24 bar
WIRE ROPE DRUM WILL NOT Winch not mounted squarely Check mounting. Refer to WINCH
FREE SPOOL causing end bearing to bind up drum. MOUNTING page.
Damaged freespool handle linkage. See your Superwinch Distributor.
OIL LEAKAGE AROUND MOTOR Loose fitting. Tighten.
Damaged motor shaft seal. Replace motor.
LOAD DRIFTS Brake worn. Replace brake discs.
Improper directional control valve Check control valve. Refer to
spool. HYDRAULIC SYSTEMS page.
EXCESSIVE NOISE Low gearbox gel level.
Flow too high.
SYSTEMS spec page.
DRUM CHATTERS Drum binds, winch not mounted Check mounting. refer to WINCH
squarely. MOUNTING page.
DRUM CHATTERS Cont... Low flow.
OIL LEAK AROUND BRAKE Damaged seal or housing. Disassemble brake & repair.
HOUSING
11-1
OPERATION TROUBLESHOOTING
SYSTEMS flow chart page.
Low relief.
MAXIMUM SYSTEMS REQUIRE
MENT page.
ACCESSORIES
2
ACCESSORIES
1
Accessories mentioned in this manual and recommended
for use with your winch include :
Pulley Block
with 4000 kg capacity
Part No. 256009
Roller fairlead
Standard Drum...Part No. 5610
Long Drum...Part No. 5620
Mount Plate Kit
Part No. 5684
Superwinch Accessory Bag
Part No. 0505
Cable Tensioner
Standard Drum...Part No. 5637
Long Drum...Part No. 5670
Includes:
1 High Quality Nylon Stowage Bag
1 Pulley Block 9.00 Tonnes S.W.L.
1 Nylon Sling
2 Bow Shackles
1 Pair Heavy Duty Leather Gloves
12-1ACCESSORIES
WARRANTY
13
Superwinch Limited Warranty
Valid World Wide
LIMITED WARRANTY. Superwinch (“Seller”) warrants to the original buyer (“you”) all parts and components except wire rope to be
free from defects in materials and workmanship for a period of (one) 1 year from the provable date of purchase. Any Superwinch
product which is defective will be repaired or replaced without charge to you, upon compliance with these procedures. The warranties
set forth herein are exclusive and in lieu of all other warranties, whether oral or written, express or implied.
LIMITED WARRANTY PERFORMANCE PROCEDURE. Upon discovery of a defective Superwinch product, you shall mail to the
Seller at his factory or any Factory Authorised Service Centre written notice of such defect and mail, ship or otherwise deliver the
defective Superwinch, postage or shipping prepaid. Repairs or replacements by Seller under this limited Warranty will normally be
accomplished within fifteen (15) business days after receipt of the defective Superwinch. Seller or its Authorised Agents may make
reasonable charges for parts and labour for repairs not covered by this limited warranty.
WARRANTY AND REMEDY LIMITATIONS AND EXCLUSIONS. Repair and/or replacement of the defective Superwinch or
component thereof as provided herein is the exclusive remedy for the Buyer. The following exclusions or limitations of warranties and
limitations of remedies shall be expressly applicable:
A. Express warranties. Seller Warrants that the Superwinch is as described in the “Superwinch Owner’s Manual” provided herewith;
no other express warranty is made in respect to the Superwinch. If any model or sample was shown to the Buyer, such model or
sample was used for illustrative purposes only, and shall not be construed as a warranty that the Superwinch will conform to the
sample or model. SELLER MAKES NO EXPRESS WARRANTY WITH RESPECT TO WIRE ROPE INCORPORATED IN THE
PRODUCT.
B. Implied Warranties. THE IMPLIED WARRANTY OF MERCHANTABILITY AND ALL OTHER IMPLIED WARRANTIES SHALL
ONLY EXTEND FROM THE PROVABLE DATE OF PURCHASE FOR ONE (1) YEAR. THE WIRE ROPE IS SOLD “AS IS”,
WITHOUT ANY IMPLIED WARRANTIES. SOME STATES WITHIN THE USA DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
C. Incidental and Consequential Damages. SUBJECT TO SELLER’S LIMITED WARRANTY OBLIGATIONS SET FORTH
HEREIN, SELLER SHALL NOT BE RESPONSIBLE FOR INCIDENTAL DAMAGES OF ANY KIND, OR FOR CONSEQUENTIAL
DAMAGES TO PROPERTY, LOSS OF PROFITS AND LOSS OF USE WHICH MAY BE CAUSED BY ANY DEFECT IN, OR
MALFUNCTION, OR FAILURE OF ENCLOSED SUPERWINCH. SOME STATES WITHIN THE USA DO NOT ALLOW EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
D. Condition of Warranty. Seller shall not be required to comply with its warranty duties provided herein if the defect, malfunction, or
failure of the Superwinch was caused by damage (not resulting from defective or malfunctioning components) or unreasonable use
by you. Unreasonable use shall include, but is not limited to, installation or use of the Superwinch without compliance with the
instructions contained in the Superwinch Owner’s Manual for the particular model number. Seller’s liability under this warranty or for
any loss or damage to the Superwinch product shall not exceed the cost of correcting defects in or replacing the Superwinch product,
and upon expiration of the warranty period, all such liability shall terminate. The agents, dealers and employees of the Seller are not
authorised to make modifications to this warranty, or additional warranties binding on the Seller. Accordingly additional statements,
whether oral or written, do not constitute warranties and should not be relied upon.
LEGAL REMEDIES OF BUYER. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary
from State to State within the USA and from country to country. You may also have implied warranty rights. In the event of a problem
with Limited Warranty service or performance, the Buyer may be able to go to small claims court, a state Court or a federal
district court in the USA or to appropriate jurisdictions outside the USA.
INQUIRES. Any enquiries regarding compliance with the warranties provided herein may be addressed in writing to:
Superwinch Ltd., Abbey Rise, Whitchurch Road, Tavistock, Devon PL19 9DR, UK.
or to:
Superwinch Inc., Winch Drive, Putnam, CT 06260, USA
13-1
WARRANTY
This Manuals Part No. is :
5-001-062
Issue No.
6
Superwinch Ltd.,
Abbey Rise, Whitchurch Road, Tavistock, Devon.
Great Britain.
PL19 9DR
Tel: +44 (0)1822 614101
Fax: +44 (0)1822 615204
email: support@superwinch.net
Superwinch Inc.,
Winch Drive, Putnam, Connecticut 06260
U.S.A.
Tel: (860) 928 7787
Fax: (860) 928 1143
www.superwinch.com
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