This manual is designed to assist you with the maintenance of the Model SM304 Stretcher with Zoomr. Read
it thoroughly before using the equipment or beginning any maintenance on it.
INTENDED USE
This product is intended to be used as a general purpose patient transport and treatment stretcher.
SPECIFICATIONS
Safe Working Load700 pounds (318 kilograms)
Weight of Product26” Stretcher − 415 lbs / 188 kgs (standard configuration)
Electrical115 VAC, 60 Hz, 3 Amp
Battery Voltage24 V, 31 Ah
Water ProtectionIPX5
Mode of OperationContinuous
Ambient Temperature in Charge ModeNot to exceed 28_ C
Environmental ConditionsOperationStorage and Transportation
Temperature
Relative Humidity
Atmospheric Pressure
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4
Introduction
SPECIFICATIONS (OPTIONAL SCALE SYSTEM)
Optional Scale System Weight Operating Range0 lbs. to maximum capacity of the stretcher
Optional Scale System AccuracyBetween 10° Trend & 10° reverse Trend*
2 lbs. of weights below 100 lbs.
2% of weights above 100 lbs.
Environmental ConditionsOperationStorage and Transportation
Temperature
Relative Humidity
Atmospheric Pressure
* Scale does not meet accuracy claims at Trend angles outside the specified range.
WARNING / CAUTION / NOTE DEFINITION
The words WARNING, CAUTION and NOTE carry special meanings and should be carefully reviewed.
WARNING
Alerts the reader about a situation, which if not avoided, could result in death or serious injury. It may also
describe potential serious adverse reactions and safety hazards.
CAUTION
Alerts the reader of a potentially hazardous situation, which if not avoided, may result in minor or moderate
injury to the user or patient or damage to the equipment or other property. This includes special care necessary for the safe and effective use of the device and the care necessary to avoid damage to a device that
may occur as a result of use or misuse.
NOTE
This provides special information to make maintenance easier or important instructions clearer.
Safe Working Load
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5
Preventative Maintenance Checklist
All fasteners secure
Siderails move and latch properly
All casters lock with brake pedal engaged
All casters secure and swiveling properly
Fowler operates and latches properly
Trendelenburg/Reverse Trendelenburg operating properly
Ground chain intact
No leaks at hydraulic connections
Hydraulic jacks holding properly
Hydraulic oil level sufficient
Lubricate where required
Body restraints working properly
IV pole intact and operating properly
Oxygen bottle holder intact and operating properly
No rips or cracks in the mattress cover
Engage the drive wheel and ensure it is operating properly
No excessive play in the drive handles
Press the handle switches. Unit should not move unless the handles are pushed forward or pulled
back
Press the handle switches. Move the handles forward and back and verify the unit responds properly
Confirm battery powered functionality
No cables worn, pinched or frayed
All electrical connections tight
All grounds secure to the frame
Ground impedance not more than 100 milliohms max: Test point(s) include electronics enclosure and
motor chassis mounted to base of unit.
Current leakage not more than 300 microamperes (per UL 60601−1)
Batteries sufficiently charged (optional scale system)
Display housing intact and not damaged (optional scale system)
Display label intact and not damaged (optional scale system)
Load cells intact and not damaged (optional scale system)
Scale calibrated properly. Recalibrate, if necessary (optional scale system)
Preventative maintenance should be performed at a minimum of annually. A preventative maintenance program should be established for all Stryker Medical equipment. Preventative maintenance may need to be
performed more frequently based on the usage level of the product.
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6
Cleaning
Failure to comply with these instructions may invalidate any/all warranties.
Hand wash all surfaces of the bed with warm water and mild detergent. Dry thoroughly. DO NOT STEAM
CLEAN, PRESSURE WASH, HOSE OFF OR ULTRASONICALLY CLEAN. Using these methods of cleaning
is not recommended and may void this product’s warranty.
In general, when used in those concentrations recommended by the manufacturer, either phenolic type or
quaternary type disinfectants can be used. Iodophor type disinfectants are not recommended for use because staining may result. The following products have been tested and have been found not to have a harmful effect WHEN USED IN ACCORDANCE WITH MANUFACTURERS RECOMMENDED DILUTION.*
*MANUFACTURER’S
TRADE NAMEDISINFECTANT
TYPE
A33QuaternaryAirwick (Professional Products Division)2 ounces/gallon
A33 (dry)QuaternaryAirwick (Professional Products Division)1/2 ounce/gallon
BeaucoupPhenolicHuntington Laboratories1 ounce/gallon
Blue ChipQuaternaryS.C. Johnson2 ounces/gallon
ElimstaphQuaternaryWalter G. Legge1 ounce/gallon
Franklin Phenomysan F2500PhenolicPurex Corporation1 1/4 ounce/gallon
Franklin SentinelQuaternaryPurex Corporation2 ounces/gallon
GalahadPhenolicPuritan Churchill Chemical Company1 ounce/gallon
Hi−TorQuaternaryHuntington Laboratories1/2 ounce/gallon
LPHPhenolicVestal Laboratories1/2 ounce/gallon
MatarPhenolicHuntington Laboratories1/2 ounce/gallon
OmegaQuaternaryAirwick (Professional Products Division)1/2 ounce/gallon
QuantoQuaternaryHuntington Laboratories1 ounce/gallon
SanikleenQuaternaryWest Chemical Products2 ounces/ gallon
Sanimaster IIQuaternaryService Master1 ounce/gallon
VesphenePhenolicVestal Laboratories1 1/4 ounce/ gallon
MANUFACTURER
RECOMMENDED
DILUTION
Quaternary Germicidal Disinfectants, used as directed, and/or Chlorine Bleach products, typically 5.25% So dium Hypochlorite in dilutions ranging between 1 part bleach to 100 parts water, and 2 parts bleach
to 100 parts water are not considered mild detergents. These products are corrosive in nature and
may cause damage to your stretcher if used improperly. If these types of products are used to clean
Stryker patient handling equipment, measures must be taken to insure the stretchers are rinsed with clean
water and thoroughly dried following cleaning. Failure to properly rinse and dry the stretchers will leave a corrosive residue on the surface of the stretcher, possibly causing premature corrosion of critical components.
NOTE
Failure to follow the above directions when using these types of cleaners may void this product’s warranty.
Do not use abrasive cleaners to clean the display enclosure for the optional scale system. Do not allow clean-
ing solutions or other fluids to pool on the display unit. Wipe dry all surfaces after spills or cleaning.
REMOVAL OF IODINE COMPOUNDS
This solution may be used to remove iodine stains from mattress cover surfaces.
1. Use a solution of 1−2 tablespoons Sodium Thiosulfate in a pint of warm water to clean the stained area.
Clean as soon as possible after staining occurs. If stains are not immediately removed, allow solution to
soak or stand on the surface.
2. Rinse surfaces which have been exposed to the solution in clear water before returning bed to service.
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7
Zoomr Troubleshooting Guide
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8
Zoomr Troubleshooting Guide
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9
Service Information
STATIC DISCHARGE PRECAUTIONS
The electronic circuits in the stretcher are completely protected from static electricity damage only while the
stretcher is asse m b led. It is extremely important that all service personnel always use adequate static protection when servicing the electronic systems of the stretcher. Whenever you are touching wires, you should
be using static protection.
Static Protection Equipment
The necessary equipment for proper static protection is:
S1 static wrist strap; 3M part number 2214 or equivalent,
S1 grounding plug; 3M part number 61038 or equivalent,
S1 test lead with a banana plug on one end and an alligator clip on the other; Smith part number
N132B699 or equivalent.
CAUTION
All electronic service parts will be shipped in static shielding bags. Do not open the bags until you have completed steps 2 and 3 of the following procedure. Do not place unprotected circuit boards on the floor . All circuit
boards returned to Stryker should be shipped in the static shielding bags the new boards were shipped in.
Static Protection Procedure
1. Turn off the main power switch at the foot end of the stretcher and unplug the power cord from the wall
receptacle.
2. Insert the grounding plug into a properly grounded hospital grade wall receptacle. Plug the banana plug
of the test lead into the receptacle on the grounding plug. Connect the alligator clip on the other end of
the test lead to the ground chain of the stretcher.
3. Place the static control wrist strap on your wrist. Connect the alligator clip at the other end of the wrist strap
cord to the ground chain of the stretcher.
STRETCHER
GROUNDING DIAGRAM
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10
Service Information
WARNING
Always unplug the power cord and rotate the “ON/DRIVE − OFF/MANUAL” switch to the OFF position before
service or cleaning.
LITTER TOP REMOVAL
Required Tools:
1/2” Socket w/Extension3/8” Drive RatchetStandard Screwdriver
Side Cutters
1.Unplug the stretcher power cord from the wall socket.
2.Using the foot pedal, pump the litter top all the way up.
3.Lift u p o n the base hood at the patient, left side and unplug the communication coil cord from the electrical
box.
4.Using the side cutters, cut the 3 cable ties fastening the communication coil cord to the stretcher base
frame.
5.Remove the stretcher mattress.
6.Using a 1/2” socket, and a 3/8” drive ratchet, remove the truss head screws holding the jack support tubes
to the jack shafts.
7.Pull the bellows out of the plastic base hood.
8.Insert a fine−thread 7/16−20 bolt far enough into the top of the jack supports to separate the litter top from
the jack shaft.
9.With the assistance of another person, lift the litter straight up to remove it from the jack shafts and set
it aside.
ZOOMr HANDLE ASSEMBLY REPLACEMENT
Required Tools:
(2) 5/32” Allen Wrenches
1.Pull off the back display cover.
2.Using two 5/32” Allen wrenches, remove the handle pivot bolts and button head cap screws holding the
Zoom drive handles to the handle pivot sockets.
3.Lift straight up on the top display cover while pulling the excess handle switch cable back down through
the top display cover. Stop pulling at the top of the handle pivot sockets.
4.Remove the handle switch cables from the PCB box assembly.
5.Remove the handles from the handle pivot sockets and lift the display cover past the top of the sockets.
6.Pull the drive handle switch cable through the handle pivot socket on the top display cover and remove
the drive handles.
7.Reverse the procedure to install the new handle(s). When installing a new handle, be sure to leave ade-
quate slack in the handle switch cable to allow proper stowing of the drive handle.
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11
HEAD END JACK REMOVAL
Service Information
Required Tools:
1.Remove the litter from the stretcher (see page 11 for procedure).
2.Using a 1/2” socket with extension and a 3/8” drive ratchet, remove the two hex head screws holding the
jack base to the stretcher base frame.
3.Remove the two hex head screws holding the jack reservoir clamp to the base frame and remove the
clamps.
4.Lift straight up on the pump connecting rod and disconnect the pump piston from the connecting rod.
5.Disconnect the pump pedal swivel from the release pedal mounting plate.
6.Remove the head end release rod from the release valve assembly.
7.Using a 1/2” socket with extension and a 3/8” drive ratchet, remove the two hex head screws holding the
jack base to the stretcher base frame.
8.Lift out the jack assembly.
9.To reinstall the jack, install the bolts on the jack and reservoir clamp but do not tighten them fully.
10. Reinstall the pump connecting rod and release rod.
11.Depress the pump pedal fully (to the floor). This will properly locate the jack onto the base frame.
12. Tighten the bolts on the jack and reservoir clamp.
13. Pump up the litter and apply weight to verify the jacks hold and do not drift.
1/2” Socket w/Extension3/8” Drive Ratchet
NOTE
The jack descent rate is set at the factory and adjustment is not recommended.
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12
FOOT END JACK REMOVAL
Service Information
Required Tools:
1. Remove the litter from the stretcher (see page 11 for procedure).
2. Using a 1/2” socket with extension and a 3/8” drive ratchet, remove the kep nut securing the plastic battery
cover to the batteries.
3. Disconnect the battery cables.
4. Remove the batteries and set them aside.
5. Using a 1/2” socket with extension and a 3/8” drive ratchet, remove the hex head screw on each side of
the battery tray.
6. Push the battery connectors back through the battery tray.
7. Remove the battery tray and set it aside.
8. Using a 1/2” socket with extension and a 3/8” drive ratchet, remove the two hex head screws holding the
jack base to the stretcher base frame.
9. Remove the two hex head screws holding the jack reservoir clamp to the base frame and remove the
clamps.
10. Lift straight up on the pump connecting rod and disconnect the pump piston from the connecting rod.
11.Push the pump piston back through the oversized hole on the pump connecting rod.
12. Disconnect the release pedal swivel and remove the foot end release rod from the release valve.
13. Lift out the jack assembly.
14. To reinstall the jack, install the bolts on the jack and reservoir clamp but do not tighten them fully.
15. Reinstall the pump connecting rod and release rod.
16. Depress the pump pedal fully (to the floor). This will properly locate the jack onto the base frame.
17. Tighten the bolts on the jack and reservoir clamp.
18. Pump up the litter and apply weight to verify the jacks hold and do not drift.
NOTE
The jack descent rate is set at the factory and adjustment is not recommended.
1/2” Socket w/Extension3/8” Drive Ratchet
RELEASE PEDAL ADJUSTMENT
Required Tools:
None
1. Manually disengage the release pedal swivel (item G on page 39) from the release pedal assembly.
2. To increase the release rod engagement with the release valve, turn the release pedal swivel clockwise
on the threaded release rod.
3. To decrease the release rod engagement with the release valve, turn the release pedal swivel counter-
clockwise on the threaded release rod.
NOTE
If the pedal swivel assembly is threaded too far onto the release rod, the release valve will be partially activated and the jack will drift.
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13
Service Information
BATTERY REMOVAL
Required Tools:
1/2” Socket w/Extension3/8” Drive Ratchet
CAUTION
Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the
State of California to cause cancer and birth defects or other reproductive harm. Wash hands after han-dling. Properly dispose of batteries when required.
Each battery weighs 25 pounds. To avoid personal injury, use caution when removing the two batteries.
1. Unplug the stretcher power cord from the wall socket.
2. Using the foot pedal, pump the litter top all the way up.
3. Remove the four Phillips head cap screws holding the Zoomr carriage access panel to the plastic base
hood. Remove the access panel and set it aside.
4. Using a 1/2” socket with extension, and a 3/8” drive ratchet, remove the kep nut and washer securing
the battery cover to the batteries. Remove the cover and set it aside.
5. Disconnect the battery cables from the battery tray assembly.
6. Remove the batteries. Discard properly.
ELECTRICAL ENCLOSURE ASSEMBLY REMOVAL
Required Tools:
1/2” Socket w/Extension3/8” Drive Ratchet
1. Unplug the stretcher power cord from the wall socket.
2. Using the foot pedal, pump the litter top all the way up.
3. Remove the four Phillips head cap screws holding the Zoomr carriage access panel to the plastic base
hood. Remove the access panel and set it aside.
4. Using a 1/2” socket with extension, and a 3/8” drive ratchet, remove the kep nuts at each corner of the
enclosure assembly.
5. Cut all cable ties on cables from the enclosure assembly.
6. Disconnect all cable connectors from the enclosure assembly and push the connectors back down
through the battery tray.
7. Remove the enclosure assembly.
NOTE
The internal components of the electrical enclosure are not user serviceable. Return the entire assembly for
service (see page 173 for return authorization guidelines).
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14
Service Information
ZOOMr CARRIAGE ASSEMBLY REMOVAL
Required Tools:
1/2” Socket w/Extension1/4” Drive Ratchet
1. Remove the litter from the stretcher (see page 11 for procedure).
2. Lift the base hood off the base frame.
3. Put the base brake/steer pedal in the neutral position.
4. Remove the 2 rue ring cotters and clevis pins from the center of the brake rod in the middle of the cam
arm assembly.
5. Put the brake/steer pedal in the steer position.
6. Remove the rue ring cotter and clevis pin at each end of the brake rod.
7. Pull the brake rods straight out away from the base at each end of the stretcher.
8. Using a1/2” socket with extension, and a 1/4” drive ratchet, remove the four hex washer head screws
holding the cam bracket assembly to the base frame and remove the cam bracket assembly.
9. Using a1/2” socket with extension, and a 3/8” drive ratchet, remove the four hex washer head cap screws
at the foot end of the stretcher holding the Zoomr carriage assembly to the stretcher base frame.
10. Under the base frame, remove the rue ring cotter and clevis pin holding the lift fork weldment to the Zoomr
undercarriage.
11.Disconnect the motor cable.
12. Remove the Zoomr carriage assembly.
BRAKE ROD ASSEMBLY REMOVAL
Required Tools:
1. Remove the cotter pins and clevis pins holding the brake rods to the cam arm weldment in the center of
the base.
2. Remove the cotter pins and clevis pins holding the brake rods to the brake rod drive links.
3. Remove the brake rods.
Needle Nose Pliers
OVERTRAVEL SPRING ASSEMBLY REMOVAL
Required Tools:
1/2” Socket w/Extension3/8” Drive Ratchet
1. Remove the Zoomr carriage assembly (see procedure above).
2. Remove the four hex head screws holding the overtravel spring assembly to the stretcher base frame.
3. Remove the overtravel spring assembly.
4.To adjust the overtravel spring, thread the nylock hex nut (reference item B on page 43) onto the threaded
shaft until it stops.
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15
Service Information
CAM BRACKET ASSEMBLY REMOVAL
Required Tools:
1/2” Socket w/Extension1/4” Drive Ratchet
1. Remove the litter from the stretcher (see procedure on page 11). Lift the base hood off the base frame.
2.Put the base brake/steer pedal in the neutral position. Remove the 2 rue ring cotters and clevis pins from
the center of the brake rod in the middle of the cam arm assembly.
3. Put the brake/steer pedal in the steer position. Remove the rue ring cotter and clevis pin at each end
of the brake rod.
4. Pull the brake rods straight out away from the base at each end of the stretcher.
5. Using a1/2” socket with extension, and a 1/4” drive ratchet, remove the four hex washer head screws
holding the cam bracket assembly to the base frame and remove the cam bracket assembly.
6. Reverse steps 1−8 to reinstall the cam bracket assembly.
1. Using needle−nose pliers, unhook the extension springs from the top of the base caster tubes.
2. Remove the plastic caster covers.
3. While putting pressure on the caster carriage bolt, use a 9/16” socket and a 3/8” drive ratchet to remove
the caster nut on both sides of the stretcher.
4. Remove the casters.
5. Remove the brake rod (see procedure above).
6. Remove the cotter pin from the clevis pin in the center of the brake ring weldment.
7. Remove the cotter pin from the bearing pivot support.
8. Remove the 3/4” nylock hex nut from the bearing pivot support.
9. Remove the drive link assembly.
10. Pull the brake ring down and out away from the stretcher base frame.
LOAD CELL REPLACEMENT
Required Tools:
3/8” Drive Ratchet & 9/16” Socket
1. Pull off the back display cover and lift up the top cover enough to gain access to the load cell.
2. Disconnect the load cell cable from the PCB assembly
3. Using a 3/8” drive ratchet & 9/16” socket, remove the two hex head cap screws holding the load cell and
the load cell mounting plate to the handle weldment and remove the load cell.
4. Reverse the procedure to install the new load cell. Be sure to reinstall the mounting plate when installing
the new load cell.
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16
Service Information
PCB BOX ASSEMBLY REMOVAL
Required Tools:
3/8” Drive Ratchet & 9/16” Socket
1. Pull off the back display cover and lift up the top cover enough to gain access to the PCB box assembly.
Note the orientation of all the DB9 connectors on the PCB box assembly to ensure proper installation of
the new PCB box.
2. Using a 3/8” drive ratchet & 9/16” socket, remove the two hex head screws and six lock washers holding
the PCB box assembly and the load cell ground cables to the handle weldment.
3. Disconnect the cables and lift out the PCB box.
4. Reverse the procedure to install the new PCB box. Be sure to reinstall the lock washers and ground
cables.
GATCH RELEASE HANDLE REPLACEMENT
Required Tools:
1. Twist off the Gatch release handle knob.
2. Using needle nose pliers, remove the cotter pin holding the Gatch release rod to the Gatch release link.
3. Pull out the handle release rod.
4. Reverse to install the new Gatch release handle assembly.
Needle Nose Pliers
GATCH VALVE BODY REPLACEMENT
Required Tools:
1/2” Socket3/8” Drive RatchetNeedle Nose Pliers
1. Using needle nose pliers, remove the rue clip and clevis pin connecting the Gatch pump ram to the pump
handle.
2. Using a 3/8” drive ratchet and a 1/2” socket, remove the three hex head bolts holding the Gatch valve
body to the Gatch weldment and the lock nut holding the release link. Carefully lower the valve body out
of the weldment.
3. Using needle nose pliers, remove the two rue clips and two clevis pins connecting the hydraulic cylinder
to the seat section and the thigh section. Remove the valve body assembly.
4. Reverse to install the new Gatch valve body assembly.
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17
Service Information
SIDERAIL ASSEMBLY REMOVAL AND REPLACEMENT
Required Tools:
1/2” Socket3/8” Drive RatchetTorque Wrench
1. Raise the Fowler. Remove the slider board from the storage tray.
2. Pull up on the monitor/utility tray to remove it from the litter frame.
3. If you’re replacing the left siderail assembly, use a 1/2” socket and 3/8” drive ratchet, remove the four hex
head cap screws holding the O2 holder bracket to the litter frame and remove the O2 holder.
4. Remove the four hex head cap screws holding the slider board tray to the litter frame.
5. Remove the rue ring cotter holding the Fowler pivot bolt and remove the pivot bolt.
6. Remove the two bolts holding the frame tie weldment.
7. Remove the pan head screws holding the plastic litter corner covers and remove the covers.
8. Remove the two bolts holding the Fowler drop seat bracket.
9. Remove the three bolts holding the siderail to the foot end litter weldment.
10. Carefully remove the siderail assembly.
11.Slide the side of the stretcher with the remaining siderail next to a wall to brace it or support it with bungee
cords before starting to install the new siderail.
12. Lift the new siderail into position.
13. Insert the foot end jack support into the hole in the support tube bracket on the siderail. Insert the head
end jack support tube into the slot in the Trend slide block.
14. Install the three bolts at the foot end litter weldment. Tighten to 13 foot−pounds torque.
15. Install the two bolts at the frame tie weldment.
16. Install the three bolts at the head end litter weldment.
17. Install the two bolts at the Fowler drop seat bracket. Tighten to 13 foot−pounds torque.
18. Install the litter corner covers, the slider board tray, the O2 holder and the monitor tray.
PNEUMATIC CYLINDER REPLACEMENT
Required Tools:
3/8” Drive Ratchet3/8” SocketNeedle Nose Pliers
1. Using a 3/8 drive ratchet and 3/8” socket, remove the bolt connecting the pneumatic cylinder to the Fowler
weldment. Save the bushing and spacers to use with the new cylinder.
2. Turn the cylinder counterclockwise to thread it out of the gas spring trip on the litter frame tie weldment.
3. Pull the Fowler cable off the gas spring trip.
4. Using needle nose pliers, pull off the rue ring cotter and remove the clevis pin holding the gas spring trip
to the litter frame tie weldment.
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18
Service Information
PNEUMATIC CYLINDER REPLACEMENT (CONTINUED)
5. Depress the new cylinder fully.
6. Thread the cylinder into the gas spring trip until it stops.
CAUTION
Do not use a wrench, pliers, etc. to grip the cylinder. Gripping the cylinder too tightly may mar the surface
of the cylinder and cause damage.
NOTE
When reinstalling the bolt and the clevis pin, use the holes in each bracket nearest the foot end of the stretcher
for a drop seat Fowler and the holes in each bracket nearest the head end of the stretcher for a standard
Fowler.
7. Replace the bolt, bushing and spacers holding the cylinder to the Fowler weldment. The bolt will only
thread through the bracket from the patient right side.
8. Lift the Fowler slightly until the parts are aligned and replace the clevis pin and the rue ring cotter to connect the gas spring trip to the litter frame tie weldment.
9. Reconnect the Fowler cable.
SIDERAIL LATCH REPLACEMENT
Required Tools:
3/8” Drive RatchetT40 Torx Bit
1. Using the foot pedal, raise the litter to maximum height.
2. Remove the two bolts (A) holding the siderail latch (B) to the litter frame and discard the bolts and latch.
3. Using the new bolts provided in the kit, install the new siderail latch.
4. Verify proper latching and unlatching of the siderail before returning the stretcher to service.
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19
Service Information
OXYGEN BOTTLE HOLDER REPLACEMENT
Required Tools:
3/8” Drive Ratchet1/2” Socket
1. Using the foot pedal, raise the litter to maximum height. Raise the Fowler to 90 degrees.
2. Remove the 3 bolts (A) holding the O2 bottle bracket (B) to the litter frame on the patient’s left side and
discard the bolts and bottle holder assembly.
3. Use the 3 bolts provided in the kit to attach the new bottle holder assembly to the litter frame.
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20
Service Information − Optional Scale System
SCALE DISPLAY BOX REPLACEMENT
Required Tools:
Wire Cutters1/2” Open End WrenchPhillips ScrewdriverTorque Wrench
1. Pump the litter up to full height.
2. Using a T27 Torx, remove the screws holding the litter foot end cover and the foot end corner covers.
3. Using wire cutters, cut all cable ties and disconnect the cables from the load cells.
4. Using a 1/2” socket, remove the six bolts holding the litter foot end weldment. Save the bolts for reuse.
5. Drill out the rivets holding the scale display box to the foot end weldment.
6. Plug the load cell cables into the display cables to verify the system is working, then unplug the cables.
7. Using two rivets, attach the new scale display box to the foot end weldment.
8. Using the six bolts removed in step 3, reattach the foot end weldment to the siderail tubes.
9. Reinstall the corner covers and the foot end cover,
10. Route the display cables and connect them to the load cell cables.
1 1. Using a known weight, verify scale function with the litter flat and in approximately 10 degrees Trend a n d
reverse Trend.
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21
Service Information − Optional Scale System
SCALE DISPLAY COVER REPLACEMENT
Required Tools:
Utility KnifePhillips Screwdriver
1. Using a utility knife, pry up a corner of the display label and remove the label from the upper display cover.
2. Using a Phillips screwdriver, remove the four screws holding the upper display cover to the display box
and lift off the cover and lens.
3. Remove the lens from the damaged display cover and install it on the new cover.
4. Using the four Phillips screws, reinstall the new upper display cover with the lens.
5. Clean the surface of the display cover with alcohol and install the new display label.
SCALE DISPLAY LENS REPLACEMENT
Required Tools:
Utility KnifePhillips Screwdriver
1. Using a utility knife, pry up a corner of the display label and remove the label from the upper display cover.
2. Using a Phillips screwdriver, remove the four screws holding the upper display cover to the display box
and lift off the cover and lens.
3. Remove and discard the damaged lens. Install the new lens on the cover.
4. Using the four Phillips screws, reinstall the upper display cover with the new lens.
5. Clean the surface of the display cover with alcohol and install the new display label.
2. Using a utility knife, pry up a corner of the display label and remove the label from the upper display cover.
3. Using a Phillips screwdriver, remove the four screws holding the upper display cover to the display box
and lift off the cover and lens.
4. Lift the PCB board out of the display box. Disconnect the battery cable from the PCB board.
5. Remove the two Phillips head screws holding the battery compartment cover on the display assembly.
6. Using Heyco pliers, reach inside the battery compartment, squeeze the strain relief on the battery cables
and push it up and out of the compartment.
7. Remove the strain relief from the cables and save it for reuse.
8. Pull the battery holder cables down through the hole in the battery compartment and discard the old battery holder.
9. Thread the cables on the new battery holder up through the hole in the battery compartment.
10. Attach the strain relief to the new battery holder cables, leaving 2 1/2 inches of cable at the top of the strain
relief. Push the strain relief down into the hole.
11.Connect the battery cable to the PCB board and reinstall the PCB board into the display box.
12. Put the battery holder back inside the battery compartment, install 4 AA batteries with the positive and
negative poles as indicated on the battery holder and reinstall the battery compartment cover using the
two Phillips head screws.
13. Using the four Phillips screws, reinstall the upper display cover with the lens.
14. Clean the surface of the display cover with alcohol and install the new display label.
2. Pump the litter up to full height. Raise the Fowler to full up.
3. Using wire cutters, cut the cable ties holding the load cell cable to the litter frame at the head end of the
stretcher, on the side where the defective load cell is located. Cut the cable ties holding the cable to the
head end lift header bracket.
4. Disconnect the load cell from the cable (labeled head/right and head/left) on the side where the defective
load cell is located.
5. Support the end of the stretcher so it won’t fall when the load cell is removed.
6. Using a 7/32” Allen wrench and 9/16” socket and ratchet, remove the two nuts and bolts holding the load
cell to the lift header bracket. Save the nuts and bolts for reuse.
7.If the load cell cannot be worked free, remove the bolt from the jack cross support tube and lift the cross
support off the jack. The load cell should be easily removed.
8. Remove the bushing from the load cell and save for reuse.
9. Reverse steps 1−8 to install the new load cell. Torque the two bolts holding the load cell to 20 3 ft./lbs.
NOTE
Do not compress the cable when installing the new cable ties.
10. Verify the load cell function as described under Displaying Individual Load Cell Outputs on page 25.
11.Recalibrate the scale system (see page 26).
Return to Table of Contents
24
Service Information − Optional Scale System
SCALE SYSTEM DIAGNOSTICS
1.To enter diagnostic mode, hold all three buttons on the display box for at least 6 seconds until the display
reads diag. Press the zero button to toggle down between the diagnostic functions listed below and press
the lb / kg button to toggle up between functions.
2.If no buttons are pressed, the system will remain in diagnostic mode for approximately 5 minutes before
turning off.
Diagnostics Mode Screens:
DISPLAY
diagN/A
hr (head / right)Head / right load cell reading in pounds
hl (head / left)Head / left load cell reading in pounds
fr (foot / right)Foot / right load cell reading in pounds
fl (foot / left)Foot / left load cell reading in pounds
battBattery voltage
softSoftware version #
hardHardware version #
calibSlope Factor
unitWeight unit in lbs., kgs. or both
Displaying Individual Load Cell Outputs:
After entering diagnostics, press the lb / kg button to toggle up between the individual load cell readings.
15−45 lbs is a typical reading for an empty stretcher. Anything drastically outside that range indicates a problem with that load cell. Before replacing a load cell, verify the cable to the individual load cell is properly connected. A reading of 497.5 lbs indicates the load cell cable is disconnected or the load cell has been damaged.
If the system detects a defective load cell, the display will read Test then Err. Verify the load cell cable is proper-
ly connected. If it is, replace the load cell. When the load cell is functioning properly, the display will read
Test then Good. The scale will operate normally.
INDICATION / UNITS
Battery Voltage:
After entering diagnostics, press the lb / kg button to toggle up to the BATT function. If the battery voltage
reading is below 5.1, change the batteries (see page 26). The display will read LO BATT and the battery icon
will be flashing at this voltage.
Return to Table of Contents
25
Service Information − Optional Scale System
SCALE SYSTEM DIAGNOSTICS (CONTINUED)
Scale Calibration:
Calibrate the scale system with a known weight of approximately 200 pounds.
1. Remove all items from the stretcher except the mattress and other items used during the patient’s stay.
2. After going to the calibration menu in diagnostics, hold the zero and lb / kg buttons for two seconds to
zero the stretcher. The display will read Hold. Release the button when the display reads Rel. The display
will read 000.0 then 200.0 lbs.
3. Place a calibrated 200 pounds on the middle of the stretcher litter.
4. Hold the zero and lb / kg buttons for approximately two seconds. The display will read Hold. Release
the button when the display reads Rel. The scale system is calibrated. To check the calibration, place
several known weights on the litter and verify the scale displays the correct weight reading.
Unit Lock:
Under normal operation, the scale system will toggle between pounds and kilograms when the lb / kg button
is pressed. To lock the weight unit, hold the zero and lb / kg button for two seconds. After going to the unit
lock menu, press the zero button to toggle between pounds lock (lb) or kilograms lock (kg) or any un i t. P r es s
the zero and lb / kg button for two seconds to lock the unit. The display will read Rel, then only kg or only lb
depending on which unit you locked in.
SCALE SYSTEM BATTERIES
NOTE
To avoid completely draining the batteries and having the optional scale system shut down, replace the batteries whenever only one of the charge indicator bars on the display is black.
1. Remove the two Phillips head screws holding the battery compartment cover on the display assembly.
2. Replace all four AA batteries, being sure to install the positive and negative poles as indicated on the
battery holder. Standard alkaline batteries are recommended. Do not mix old and new batteries or mix
different types of batteries. Properly dispose of the old batteries in accordance with local regulations.
3. Reinstall the screws and the cover.
If the display is flashing “Lo Batt”, the batteries are drained and the scale system is disabled. Replace the
batteries with four new AA batteries as described above.
Return to Table of Contents
26
Quick Reference Replacement Parts List
NOTE
The parts and accessories listed on this page are all currently available for purchase. Some of the parts identified on the assembly drawings pages in this manual may not be individually available for purchase. Please
call Stryker Customer Service at 1−800−327−0770 for availability and pricing.