SAV Interface
startup guide
For Windows NT and later
Document date: June 2007
Licensing note
This guide is for customers who want to install SAV Interface so that a
compliant third-party product can interface with the Sophos virus detection
engine. It does not include any information about developing such a
product.
Before installation, check that you are licensed to use SAV Interface.
About this guide
This guide tells you how to
install SAV Interface on Windows NT and later computers
make sure that SAV Interface is kept up to date
check that SAV Interface is working.
For full information about SAV Interface see
www.sophos.com/partners/oem/integration/index.html.
SAV Interface startup guide
Contents
1 Installing and updating SAV Interface 3
2 Checking that SAV Interface is working 10
Technical support 12
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SAV Interface startup guide
1 Installing and updating SAV Interface
To install SAV Interface, you install Sophos Anti-Virus, because an
installation of Sophos Anti-Virus includes SAV Interface.
The computer(s) on which you want to install SAV Interface must be
running one of the following operating systems:
Windows Vista
Windows Server 2003
Windows XP Professional Service Pack 1 or later
Windows 2000 Service Pack 3 or later
Windows NT 4 Service Pack 6a or later.
The computer(s) must have Internet Explorer 5.0 or later.
You can install SAV Interface either
as a standalone installation (section 1.1), or
from a central installation directory created by EM Library (section
1.2). This method might be preferable if you have a large number of
computers on which you want to install SAV Interface.
1.1 Install SAV Interface as a standalone installation
1.1.1 Install SAV Interface
The computer must have access to either the Sophos website or the
location on your company’s intranet where you maintain Sophos Anti-Virus
updates.
If you have any other vendors’ anti-virus software, you must uninstall it
before installing SAV Interface.
1. Log on to the computer as an administrator.
2. Go to the SAV Interface page of the Sophos website
(www.sophos.com/support/updates/sav-interface.html) and save Sophos
Anti-Virus for your version of Windows to your computer.
Alternatively, insert a Sophos Standalone Install CD in the CD drive. Start
the Sophos Anti-Virus for Windows installation wizard, and go to step 4.
3. Extract the downloaded Sophos Anti-Virus files to this computer to start the
installation wizard.
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SAV Interface startup guide
4. In the Welcome dialog box, click Next to continue the installation.
5. If you are installing on Windows 2000 or later, the License Agreement
dialog box is displayed. Click I accept the terms in the license agreement if
you agree to the terms and want to continue. Click Next.
6. If you are installing on Windows 2000 or later, the Destination folder
dialog box is displayed. If necessary change the folder to which Sophos
Anti-Virus will be installed. Click Next.
7. In the Update source dialog box, you enter the location from which the
computer will get updates. You can do this now or specify that you want to
enter these details later.
To enter the update source now, you can either select Sophos and type the
username and password for downloading direct from the Sophos website,
or type the address, username and password for downloading from a
location on your company’s intranet. If you don’t have these details,
Sophos or your system administrator will provide them. If access is via a
proxy, select Access the update source via a proxy, click Next and go to
step 8. Otherwise, click Next and go to step 9.
To enter the update source later, select I will enter these details later.
Sophos Anti-Virus will not update itself until you enter these details (section
1.1.3). Click Next and go to step 9.
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SAV Interface startup guide
8. In the Proxy details dialog box, type the proxy server address and port
number. If necessary, type a username and password that give access to
the proxy server. If the username needs to be qualified to indicate the
domain, use the form domain\username. Click Next.
9. In the Ready to install Sophos Anti-Virus dialog box, click Next. You should
see Sophos Anti-Virus being installed on your computer.
10.In the successfully installed dialog box, click Finish.
Windows 2000 or later computers must be restarted to scan files accessed
by DFS (Windows 2000 or later) or via non-Microsoft file systems
(Windows 2000 only). If in doubt, restart your computer.
Installation is complete when the Sophos Anti-Virus system tray icon is
blue.
If the icon is gray, installation did not complete successfully. For help,
contact Sophos technical support.
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SAV Interface startup guide
If you specified an update source from which Sophos Anti-Virus can update
itself, Sophos Anti-Virus will update itself automatically. By default, it will
do this every 60 minutes, provided that the computer is connected to the
internet or can access your company’s intranet.
If a red circle with a white cross in it appears over the Sophos Anti-Virus
system tray icon, Sophos Anti-Virus failed to update itself. For help, contact
Sophos technical support.
If you are not licensed to use Sophos Anti-Virus, you must disable onaccess scanning now (section 1.1.2).
Otherwise, to configure SAV Interface to be updated automatically, go to
section 1.1.3. To check that it is working, go to section 2.
1.1.2 Disable on-access scanning
Windows 2000 and later
1. In the system tray, right-click the Sophos Anti-Virus icon to display a menu.
Select Open Sophos Anti-Virus.
2. In the right-hand pane of the Sophos Anti-Virus window, click Configure
Sophos Anti-Virus.
3. Click On-access scanning.
4. In the On-access scan settings for this computer dialog box, click the
Scanning tab.
Deselect Enable on-access scanning for this computer, and click OK. In the
Sophos Anti-Virus window, the Status menu is updated, and the Sophos
Anti-Virus system tray icon turns gray.
Windows NT
1. In the system tray, right-click the Sophos Anti-Virus icon to display a menu.
Select Open Sophos Anti-Virus.
2. In the Sophos Anti-Virus window, click the On-access tab.
Click the toolbar button shown below.
The Status changes to Inactive, and the Sophos Anti-Virus system tray icon
turns gray.
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SAV Interface startup guide
To configure SAV Interface to be updated automatically, continue to section
1.1.3. To check that it is working, go to section 2.
1.1.3 Configure SAV Interface to be updated automatically
You only need to follow the instructions in this section if you didn’t specify
an update source during installation.
1. Log on to the computer as an administrator. In the system tray, right-click
the Sophos Anti-Virus icon to display a menu. Select Configure updating.
2. In the Properties for Sophos AutoUpdate dialog box, click the Primary
server tab. You can either select Sophos and type the username and
password for downloading direct from the Sophos website, or type the
address, username and password for downloading from a location on your
company’s intranet. If you don’t have these details, Sophos or your system
administrator will provide them. If access is via a proxy, click Apply, and
then click Proxy Details and go to step 3. Otherwise, go to step 4.
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SAV Interface startup guide
3. In the Proxy details dialog box, select Access the server via a proxy. Then
type the proxy server address and port number. If necessary, type a
username and password that give access to the proxy server. If the
username needs to be qualified to indicate the domain, use the form
domain\username. Click OK.
4. In the Properties for Sophos AutoUpdate dialog box, click OK.
Sophos Anti-Virus will update itself automatically from the update source
that you specified. By default, it will do this every 60 minutes, provided
that the computer is connected to the internet or can access your
company’s intranet.
If a red circle with a white cross in it appears over the Sophos Anti-Virus
system tray icon, Sophos Anti-Virus failed to update itself. For help, contact
Sophos technical support.
You have finished installing and configuring SAV Interface. To check that it
is working, go to section 2.
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1.2 Install SAV Interface from an EM Library CID
You can install SAV Interface on a computer from a central installation
directory (CID) created by EM Library either
by using Sophos Enterprise Console to add the computer to a group of
computers protected by Sophos Anti-Virus (refer to the Sophos Endpoint
Security and Control network startup guide, “Search for computers and
add them to groups” and “Protect computers” sections), or
by manually running the Sophos Anti-Virus setup program from the CID
(refer to the Sophos Endpoint Security and Control network startup
guide, “Protect Windows and Mac computers that need manual
installation” section).
Unless you are licensed to use Sophos Anti-Virus, you must disable onaccess scanning. If you use the first method above, you must create a
group and configure its anti-virus policy to disable on-access scanning.
Then add the computer to this group. If you use the second method above,
when you have installed SAV Interface, you must disable on-access
scanning (section 1.1.2).
SAV Interface startup guide
When you have installed SAV Interface, it will be kept up to date
automatically.
To check that SAV Interface is working, go to section 2.
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SAV Interface startup guide
2 Checking that SAV Interface is working
You can check that SAV Interface is working by running a utility called SAV
Interface Monitor, which shows information about SAV Interface activity.
If you installed SAV Interface on Windows 2000 or later, download the
utility from Sophos support knowledgebase article 13137
(www.sophos.com/support/knowledgebase/article/13137.html). Run the
self-extracting archive to install and run the utility.
If you installed Sophos Anti-Virus on Windows NT, run savimon.exe from
the Sophos Anti-Virus installation folder.
The SAV Interface Monitor window is displayed.
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If any applications are or have been using SAV Interface, the SAV Interface
Monitor window displays a list of SAV Interface objects which have been
created by those applications.
A green light by a SAV Interface object shows that it is currently active:
SAV Interface startup guide
Select a SAV Interface object to see the following information in the lower
panel:
the name of the last item scanned for viruses
the last virus discovered
the total number of items scanned, viruses found and errors
encountered.
You cannot view a remote computer using savimon.exe in a terminal server,
or remote desktop, session. The status details are not displayed correctly.
You can however use Virtual Network Computing (VNC) to run savimon.exe
remotely.
If SAV Interface is not working properly, and you have followed the
installation and updating instructions in this guide, contact Sophos
technical support.
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SAV Interface startup guide
Technical support
For technical support, visit www.sophos.com/support.
When contacting technical support, provide as much information as
possible, including
Sophos software version number(s)
operating system(s) and patch level(s)
the exact text of any error messages.
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publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopying, recording or
otherwise unless you are either a valid licensee where the documentation can be
reproduced in accordance with the licence terms or you otherwise have the prior
permission in writing of the copyright owner.
Sophos and Sophos Anti-Virus are registered trademarks of Sophos Plc and
Sophos Group. All other product and company names mentioned are trademarks
or registered trademarks of their respective owners.
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