Sophos NAC ADVANCED Service Account and Password Changes
Service Account and Password Changes
Service Account Name and Password Changes
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Document version 3.2
Published January 2011
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Service Account Name and Password Changes
Table of Contents
Sophos Service Account Name and Password Changes .............................................................. 4
Domain Controller Changes .......................................................................................................... 5
Changing the Sophos Service Standard Domain Account ..................................................................................... 5
Sophos Application Server Changes ............................................................................................. 5
Changing the Application Pools .............................................................................................................................. 5
Changing the Services ........................................................................................................................................... 6
Changing the PatchLoader and CurrentDefs Loader Scheduled Tasks ................................................................ 8
Changing the AuthGateway Server ...................................................................................................................... 10
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Service Account Name and Password Changes
Sophos Service Account Name and Passw ord Changes
The Sophos NAC Advanced installation requires that you manually create one standard domain account on the
domain controller. The installation then uses this account name and password for all Sophos NAC Advanced
components that require an account name and password. To change the account name and/or password after the
Sophos NAC Advanced installation, you must change the account name and password information in multiple
places so that the software continues to function properly. More importantly, the changed account names and/or
passwords must match one another in all places so that software functions properly.
Important: Sophos recommends that you do not change account names and/or passwords after you have installed
Sophos NAC Advanced; however, if circumstances require these changes, use this document to complete the
changes properly.
You must change the account names and/or passwords for each of the following:
Domain Controller Changes
▪ Standard Domain Account
Note: This service account was created manually prior to Sophos NAC Advanced installation.
Sophos Application Server Changes
▪ Application Pools
Note: The Sophos NAC Advanced installation creates four application pools in Internet Information Services
(IIS): PolicyAppPool, RegistrationAppPool, ReportAppPool, and SophosComplianceManager. You must change
the accounts and/or passwords for each of the application pools.
▪ Sophos NAC Agent Report Service
▪ Sophos NAC Alert Service
▪ Sophos NAC Enforcer Report Service
▪ Sophos NAC Host Service
▪ Sophos NAC CurrentDefsLoader (Scheduled Task)
▪ Sophos NAC PatchL oader (Scheduled Task)
▪ Sophos NAC AuthGateway Server COM+ Application
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