Sophos ES1100 Setup Manual

Sophos ES1100
Email Appliance

Setup Guide

1. Preparation

2. Rack Installation

3. Appliance Rail Attachment

4. Cabling the Appliance

5. Software/Network Setup

Copyright 2000-2019 Sophos Limited. All rights reserved.

Sophos is a registered trademark of Sophos Limited and Sophos G roup. All other product and
company names mentioned are trademarks o r registered trademark s of their res pective owners.

0B

Please read before proceeding

appliance. Wear a wrist strap with an appropriate ground connection.

safely shut down its software and the fans will stop. Remove the power cord

before servicing the unit.

type of installation or use is not supported.

protection from electrical shock. Use only mats that have been specifically

designed as electrical insulators.

proper airflow, keep the front and back sides of the appliance clear of

grounding-type plug or by using a power outlet that is improperly grounded,

can create a potentially hazardous electrical situation.

1. Preparation

Unpacking the Appliance

Ensure that the ship kit includes two power cords, the correct number of
screws and cage nuts (pictured below), and the 19-inch and telco-style rack
rail assemblies (described below).

Rack screws and cage nuts (19-inch and telco-style)

Both the 19-inch and telco-style rack assemblies consist of:

Setup location

to the rear of the appliance to complete the configuration.

floor loading capacity for the current installation and for future growth.

inches) in the back of the rack to provide access to appliance components

and allow for sufficient airflow.

Rack and Appliance precautions

appliances in a rack, make sure the overall loading for each branch circuit

The telco-style rack assembly consists of:

19-inch and telco-style rack assemblies both include:

brackets have threaded holes for securing the appliance in the rack (as
shown in step 2b).

improved weight distribution and easier access to appliance components.

appliances closed when not servicing to maintain proper cooling.

2. Rack Installation

Step 1 (2a: 19-inch width rack)

Locate the two long fixed rack rails. Remove each inner rail by sliding it all the way
to the right and pressing the locking tab to release it. You will attach the inner rails
to the sides of the appliance in part 3, Appliance Rail
Attachment.

Inner fixed chassis rail

Locking tab

Outer fixed chassis rail

Step 2 (2a: 19-inch width rack)

Attach the medium (A) and short (B) brackets to the outer fixed chassis rails.
Attach each short bracket by aligning the two holes at the back of the front bracket
with the two threaded holes at the front
of each chassis rail and securing
with M4 x 4 screws. Attach
each medium
bracket by aligning
the slots on the
bracket with the

1" of space

Outer fixed chassis rails

Short fixed rack brackets (B)

threaded holes on
the chassis rail.
Adjust the medium brackets to suit the depth of the

Medium fixed rack brackets (A)

M4 x 4 Screws

(2 rear)

M4 x 4 Screws

(2 front)

rack. Secure using two M4 x 4 screws for each bracket.

Step 3 (2a: 19-inch width rack)

Insert a cage nut into each square hole (three in the front and two in the rear for
each rail). They click into place. Attach the rail/bracket assemblies to the rack using
two M6 x 12 flat head screws at the front and rear. The middle cage nut at the front
will be used later to secure the appliance in the
rack. Make sure rail/bracket assemblies
and screws are properly aligned
at the front and back
and are level in
height on the left

Outer fixed chassis rails

and right sides.

19" width rack

(2) M5 x 12
flat head screws

(2) cage nuts

(front)

The middle cage nut is for securing

*

the appliance in the rack.

(2) M5 x 12

flat head screws

(2) cage nuts

(rear)

Step 1 (2b: telco-style rack)

Locate the two long fixed rack rails. Remove each inner rail by sliding it all the
way to the right and pressing the locking tab to release it. You will attach the
inner rails to the
appliance in part 3,

Inner fixed chassis rail

Appliance Rail
Attachment.

Outer fixed chassis railLocking tab

Step 2 (2b: telco-style rack)

Attach the medium (A) and short (B) brackets to the telco-style rack. Mount the
short brackets in the front and the medium brackets in the back using two M6 x
12 flat head screws for the
top and bottom holes of
each bracket as shown.

Long fixed rack brackets (A)

Make sure the brackets are
aligned in the rack in the
front and back and are
level in height on the left
and right sides.

Short fixed

rack brackets (B)

M6 x 12 flat head screws

(2 front and rear)

Telco style rack

Step 3 (2b: telco-style rack)

Slide each of the outer fixed chassis rails into the left and right fixed brackets
and loosely secure them with four M4 x 4 truss head screws on each side (See
red dotted lines). Leave enough of the outer fixed rails extended in the front to
loosely attach the
threaded brackets (C)
to the outer fixed
rails using two
M4 x 4 truss
head screws
on each side
(See blue
dotted lines).
Once all four

Fixed rack brackets "C"

screws are in
place, tighten each one to
secure the outer fixed chassis rails.

(2) M4 x 4 truss head screws

Outer fixed chassis rails

for rack brackets "C"

M4 x 4 truss head screws

for rack brackets

"A" & "B"

(2 front and 2 rear)

3. Appliance Rail Attachment

Mount the inner fixed chassis rails on the appliance using three M4 x 4 truss
head screws on each side.

Inner fixed chassis rails

(3) M4 x 4

truss head screws

2 petS1 petS

Align the inner fixed chassis rails on the appliance with the fixed rack rails
attached to the rack. Carefully slide the appliance into the rack until you hear the
rails click into place. Push the appliance all the way back into the rack until it
stops. Secure the appliance in the rack using two
10-32 x 3/4" truss head screws. Attach the
screws to the center hole of each
three-hole tab.

Inner fixed chassis rails

(2) 10-32 x 3/4"

Screws

Outer fixed chassis rails

Locking tab

4. Cabling the Appliance

Rear connections

Power Socket

Power Supply Fan

Do not connect the configuration interface (2) to your network.

Config (2)

Network (1)

1. Connect power cord to the AC inlets.

your LAN.

3. Temporarily connect the

using either an ethernet cable or a crossover

network cable.

4. Press the power

button to the

right of the

LEDs on the

front of the unit.

Configuration

Network

Temperature

5. Software/Network Setup

Step 1 - Configure port access

Do not interrupt the installer once it begins. Doing so can damage the system to a point that it may require return to the factory to be re-imaged.

This Sophos Appliance uses specific ports for internal and external connections. Configure your network to allow access on the ports listed below.
Some ports are required only for specific situations, such as when you enable directory services, or when the appliance is part of a cluster.

External connections

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Power Indicator

HDD Status

Reset Button

Power Button

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10443/443 SPX secure web portal HTTPS TCP Between appliance to internet (configurable)

Internal connections

Between clustered appliances

Between appliance and DNS server
SNMP monitoring server(s) to appliance

389, 3268, (636, 3269) Directory services synchronization LDAP(S) TCP Between appliance and directory server
443/10443 (redirect from 80) End user web quarantine HTTPS TCP Between appliance and intranet (configurable)
5432
18080

Appliance to SNMP monitoring server(s)

Between clustered appliances

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Step 2 - Configure the Sophos Appliance

To configure the Appliance you will need the following:

Activation code from Sophos

Default gateway IP address

DNS servers IP address

Hostnames and DNS types for internal mail delivery servers

Mail accepting domains

IP addresses or hostnames of mail relays allowed to relay
outbound mail through the appliance

(server, port, etc)

To launch the Sophos Appliance configuration wizard:

255.255.255.0 and the IP address to 172.24.24.1

https://172.24.24.172. You may need to add this address to your

browser's Trusted Sites. When prompted, accept the certificate.

Note: On the Network Interface page of the Configuration Wizard, the Speed option is set to Auto by
default. If selecting another setting from the drop-down list, it must match the speed of your managed
switch for the appliance to operate correctly.

Note: After setup is complete, administer your appliance via a web browser at
https://<Appliance-Hostname-or-IP>:18080

You can view the online documentation at http://sea.sophos.com/docs/sea

Environmental Warning
Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
This notice is required by California Code of Regulations, Title 22, Division 4.5, Chapter 33: Best Management Practices for
Perchlorate Materials. This product/part includes a battery that contains Perchlorate material.

FCC Notice: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation. No Telecommunications Network Voltage (TNV)-connected PCBs shall be installed. This class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada. CE Mark Warning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. VCCI Warning: This is a product of VCCI Class A Compliance.

Ratings
V: 100 - 240 VAC (auto-range)
Hz: 50/60 A: 4 Max