Sophos EM LIBRARY SUPPLEMENT

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EM Library
Supplement
For companies that have a dial-up connection to the internet
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Contents

Configuring a dial-up connection for EM Library 2
Dial-up connection for a Windows NT computer 3
Dial-up connection on a Windows 2000 computer 12
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EM Library supplement for companies with a dial-up connection to the internet

Configuring a dial-up connection for EM Library

If you use a dial-up connection to the internet, you should change the internet settings so that
n EM Library can make a connection automatically
n other users cannot change the dial-up settings specified for EM Library.
The procedure depends on whether EM Library is running on a Windows NT, Windows 2000 or Windows XP computer. Follow the instructions in the appropriate section below.
EM Library can use a dial-up connection via an ISDN modem or a normal modem.
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Dial-up connection for a Windows NT computer

You must configure the dial-up settings locally, i.e. on the computer where you will install the EM library.
Configuring the dial-up connection on a Windows NT computer involves four steps:
n create and configure a new phonebook
n configure the modem
n configure the Internet Options
n protect the phonebook directory.
Create and configure a new phonebook
1. At the Windows NT computer where the EM library will be installed, log in with the account that the library will use to access the network and internet. When you are configuring dial-up networking, you must ensure this account has administrator rights.
2. On the desktop, double-click My Computer.
3. In the My Computer window, double-click Dial-Up Networking.
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4. In the Dial-Up Networking dialog box, on the More drop-down menu, select User Preferences.
5. In the User Preferences dialog box, ensure the Phonebook tabbed page is open. Select This alternate phonebook. In the text box, type a path to a non-default location, e.g.
C:\Winnt\Profiles\[username]\ras\[username].pbk.
Click OK.
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6. In the Dial-Up Networking dialog box, click New.
7. In the New Phonebook Entry dialog box, enter an Entry name for the new entry. Enter the Phone number for your ISP. Click OK.
8. In the Dial-Up Networking dialog box, on the More drop-down menu, select
User Preferences.
9. In the Dialing tabbed page, set Idle seconds before hanging up to a value other than zero (e.g. 30). Click OK.
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10.In the Dial-Up Networking dialog box, on the More drop-down menu, select Edit Phonebook entry.
11.In the Edit Phonebook Entry dialog box, click the Server tab. In the Network protocols section, ensure that only TCP/IP is selected. Click OK.
Close the Dial-Up Networking dialog box.
Next configure the modem.
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Configure the modem
1. At the taskbar, select Start|Settings|Control Panel. Double-click Modems.
2. In the Modems Properties dialog box, highlight the modem used and click Properties.
3. In the General tabbed page, set the Speaker volume to on. Click the Connection tab.
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4. In the Connection tabbed page, set Cancel the call if not connected within to 60 seconds and set Disconnect a call if idle for more than to 1 minute. Click OK. In the Modem Properties dialog box, click Close.
Configure the Internet Options
1. In the Control Panel window, double-click Internet Options.
2. In the properties dialog box, click the Connections tab.
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3. In the Connections tabbed page, in the Dial-up settings section, highlight the connection to be used by Enterprise Manager and select Always dial my default connection. Then click Settings.
4. In the settings dialog box, in the Dial-up settings section, enter the User name and Password supplied to you by your Internet Service Provider (i.e. your usual internet account details). Click Advanced.
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5. In the Advanced Dial-Up dialog box, deselect the options to Disconnect if idle and Disconnect when connection may no longer be needed. Click OK.
Then click OK again in each of the dialog boxes that are open.
6. Start Internet Explorer. In the Dial-up Connection dialog box, check that Save password is selected. Select Connect automatically. Click Connect. Wait for the connection to be made (the auto-connect setting will not be saved unless you connect to the internet).
7. Exit from Internet Explorer. Do not change the auto-disconnect settings.
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Protect the phonebook directory
1. In Explorer, go to the directory where you placed the new phonebook. Right-click and select Properties.
2. In the Properties dialog box, select Read-only. Click Close.
3. Open the directory and make the phonebook file Read-only also.
You have finished configuring dial-up networking.
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Dial-up connection on a Windows 2000 computer

You must configure the dial-up settings locally, i.e. on the computer where you will install the EM library.
Configuring the dial-up connection on a Windows 2000 computer involves three steps
n set up a new dial-up connection
n configure the dial-up connection
n configure the Internet Options.
Set up a new dial-up connection
1. Log on with the account that EM Library will use to access the internet.
2. On the taskbar, select Start|Settings|Control Panel.
3. In the Control Panel window, double-click Network and Dial-up Connections.
4. In the Network and Dial-up Connections window, double-click Make New Connection.
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5. In the Welcome to the Network Connection Wizard dialog box, click Next.
6. In the Network Connection Type dialog box, select Dial-up to the Internet. Click Next.
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7. In the Welcome to the Internet Connection Wizard dialog box, select I want to set up my Internet connection manually ... Click Next.
8. In the Setting up your Internet connection dialog box, select I connect through a phone line and a modem. Click Next.
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9. In the Choose Modem dialog box, select your modem. Click Next.
10.In the Internet account connection information dialog box, enter the dial-up number for your Internet Service Provider. Click Next.
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11.In the Internet account logon information dialog box, enter the User name and Password supplied by your Internet Service Provider. Click Next.
12.In the Configuring your computer dialog box, enter a name for the dial-up connection. Click Next.
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13.In the Set Up Your Internet Mail Account dialog box, select No. Click Next.
14.In the Completing the Internet Connection Wizard dialog box, deselect To connect to the Internet immediately ... and click Finish.
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Configure the dial-up connection
1. In the Network and Dial-up Connections window, right-click the new dial-up connection. On the menu that is displayed, select Properties.
2. In the properties dialog box, click Configure.
3. In the Modem Configuration dialog box, select Enable modem speaker. Click OK.
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4. In the properties dialog box, click the Options tab. Deselect Prompt for name and password ... and Prompt for phone number. Set Idle time before hanging up to 1 minute. Select Redial if line is dropped. Then click the Networking tab.
5. In the Networking tabbed page, ensure that only the Internet Protocol (TCP/IP) option is selected. Click OK.
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Configure the Internet Options
1. In the Control Panel window, double-click Internet Options.
2. In the Internet Properties dialog box, in the Connections tabbed page, highlight the new dial-up connection. Click Set Default (if the connection is not already the default). Select Always dial my default connection. Then click Settings.
3. In the [Connection name] Settings dialog box, enter the User name and Password supplied by your Internet Service Provider. Click Advanced.
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4. In the Advanced Dial-Up dialog box, set Disconnect if idle for to 20 minutes. Deselect Disconnect when connection may no longer be needed. Click OK.
5. In the [Connection name] Settings dialog box, click OK. In the Internet Options dialog box, click OK again.
You have finished configuring dial-up networking.
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Dial-up connection on a Windows XP computer

You must configure the dial-up settings locally, i.e. on the computer where you will install the EM library.
Before you start, ensure that you have set up the network account that EM Library will use to access the network and internet. For instructions on creating a network account, see the EM Library Startup guide.
Configuring the dial-up connection on a Windows XP computer involves the following steps:
n set up a new dial-up connection
n configure the dial-up connection
n enable automatic connection to the internet
n configure the Internet Options.
Set up a new dial-up connection
1. Select Start|Settings|Network and Dialup Connections.
2. In the Network Connections window, click Create a new connection.
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3. In the Welcome to the New Connection Wizard dialog box, click Next.
4. In the Network Connection Type dialog box, select Connect to the Internet. Click Next.
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5. In the Getting Ready dialog box, select Set up my connection manually. Click Next.
6. In the Internet Connection dialog box, select Connect using a dial-up modem. Click Next.
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7. In the Select a Device dialog box, select the dial-up device on your computer that will be used to connect to the internet. Click Next.
8. In the Connection Name dialog box, in the ISP Name text box, type a name for the connection, for example EM followed by the name of your internet service provider (ISP).
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9. In the Phone Number to Dial dialog box, type the phone number for your internet service provider (ISP). Your ISP should have provided this number.
10.In the Internet Account Information dialog box, enter the username and password supplied by your ISP (NOT those supplied by Sophos). Then select
Use this account name and password whenever anyone connects to the Internet from this computer, Make this the default Internet connection and Turn on Internet Connection Firewall for this connection. Click Next.
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11.In the Completing the New Connection Wizard dialog box, click Finish.
12.The connection dialog box is displayed. Check the details. Then click Dial to test the connection.
If the connection works, close the dialog box and return to the NetWork Connections dialog (see step 1) to configure the connection, as described below.
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Configure the dial-up connection
1. In the Network Connections window, the new connection should be displayed in the list. Right-click it and select Properties.
2. In the properties dialog box, click the Options tab. In the Dialing options panel, ensure that all the options are unchecked (apart from Display progress while connecting, which you can leave selected if you want to see a progress bar when the connection is made). Click OK.
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Enable automatic connection to the internet
1. Right-click My Computer and select Manage Computer.
2. In the Computer Management window, double-click Services and Applications. Then double-click Services in the list in the right-hand pane.
3. In the list of services, scroll down and select Remote Access Auto Connection Manager. Check that the status is “Started”. If it is not, right-click on the entry and select Start.
Then right-click on the service again and select Properties.
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4. In the properties dialog box, check that the Startup type is set to Automatic. Click OK. Then configure the Internet Options, as described below.
Configure the Internet Options
1. In the Control Panel window, double-click Internet Options.
2. In the Internet Properties dialog box, in the Connections tabbed page, highlight the new dial-up connection. Click Set Default (if the connection is not already the default). Select Always dial my default connection. Then click Settings.
3. In the [Connection name] Settings dialog box, enter the User name and Password supplied by your Internet Service Provider. Click Advanced.
4. In the Advanced Dial-up dialog, set Disconnect if idle for to 20 minutes. Deselect Disconnect when connection may no longer be needed. Click OK.
5. In the [Connection name] Settings dialog box, click OK. In the Internet Options dialog box, click OK again.
You have finished configuring dial-up networking.
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