We are pleased to welcome you as a new Sophos APX Series customer.
Sophos APX Series access points are high performance wireless products using
the latest 802.11ac Wave 2 technology for a best-in-class user experience. The
APX Series models can be easily managed in Sophos Central, our cloud-based
security management platform. All you need to do is set up a Sophos Central
account and plug in the device anywhere in your network. The access point
will find the cloud-based controller automatically and become operable within
seconds. Management of these APX Series models in Sophos XG Firewall will be
available in a maintenance release of version 17.5.
These operating instructions will help you setup your Sophos Central account,
install and configure your Sophos APX Series access point and also provide
detailed technical specifications. In addition, please also see the following
documents that contain useful information on safety, regulatory compliance, and
configuration options:
Ì Sophos APX Series Safety Instructions and Regulatory Information
Ì Sophos APX Series Quick Start Guide
The instructions must be read carefully prior to using the device and should
be kept in a safe place. You can download all user manuals and additional
documentation from the Sophos Knowledgebase under
www.sophos.com/en-us/support/knowledgebase.aspx or from
www.sophos.com/get-started-ap.
Security Symbols
The following symbol and its meaning appears in the Quick Start Guide, Safety
Instructions and in these Operating Instructions.
Caution and Important Note. If these notes are not correctly observed:
Ì This is dangerous to life and the environment
Ì The access point may be damaged
Ì The functions of the access point will be no longer guaranteed
Ì Sophos shall not be liable for damages arising from a
failure to comply with the Safety Instructions
Designed Use
The access point must be installed pursuant to the current installation notes.
Otherwise failure-free and safe operation cannot be guaranteed. The EU
declaration of conformity is available upon request from the following address:
* The displayed images show the APX 740. Other APX models may vary slightly.
Component Descriptions
Component Description
Status LEDThe Status LED indicates the operational state of your access point such as boot
Eth0 (PoE)
and ETH1
ports
Console portFor debugging purposes, support staff can access the CLI by
Reset button The reset button allows you to reboot the device and reset its configuration
Kensington
Lock
status, firmware updates and error states. For details, see table “LED Status” below.
Eth0 is the primary Ethernet port to connect your access point to your network. This
port needs to be connected to a PoE capable source (PoE Injector or PoE switch)
to power your access point. There is no dedicated DC power source available.
Sophos offers suitable PoE injectors for purchase as an optional accessory.
Eth1 (on APX 530/740 only) can be used as an alternative
Ethernet port but does not receive power.
Both Ethernet ports are 10/100/1000 Mbps compatible and auto-negotiate
to the speed and half- and full-duplex of the connecting device.
making a serial connection to the RJ-45 console port.
For details, see “Serial Console Connection” below.
to the factory default. For details, please see section “Reboot & Reset”
You can physically secure the AP by attaching a lock and cable (such
as a Kensington® notebook lock) to the device lock slot.
2APX 320/530/740
Operating Instructions
LED Status
LED on Front
OffOffAP is off or reboot started
GreenSolidNormal operation
FlashingAP is booting & connecting to wireless controller
RedSolidError, no wireless controller found. AP will reboot (if not yet claimed
Flashing
slowly
Flashing
fast
* Your AP should recover from this state after a maximum of 5 minutes.
by a controller). Check network connection if error persists.
If reset button pressed: AP preparing configuration reset
Configuration reset in progress
Firmware update in progress
Note: Do not disconnect from power
*
*
*
Connection and Configuration
Your access point can either be managed by a wireless controller either located
in Sophos Central or within your XG Firewall. The initial connection of your access
point to your network and the wireless controller is described in the APX Quick
Start Guide which was been shipped with your device or is available under www.
sophos.com/get-started-ap.
For the access point to communicate with Sophos Central servers the following
ports will need to be open on your firewall:
Ì 443 (HTTPS)
Ì 80 (HTTP)
Ì 123 (NTP)
After successful connection you can start your initial configuration.
Setting up your access point in Sophos Central
You will need a Sophos Central account to manage your access points from
Sophos Central. Please go to https://central.sophos.com to sign in under your
account or create a new account.
After signing in select Wireless from the popup screen or click on Wireless in the
left navigation to get started.
Follow the Onboarding Wizard to register your access point.
For more information, please see the Sophos Central Admin Help.
Setting up your access point in XG Firewall
Please note: support for the APX 320/530/740 will be added in a maintenance
release of v17.5.
Instructions on how to set up a wireless network and add access points in XG are
provided in this video https://vimeo.com/271657858
3APX 320/530/740
Operating Instructions
Reboot & Reset
Your access point can be rebooted with the installed configuration or reset to the
factory default configuration depending on how long you press and hold the reset
button.
Reboot with current image and configuration
1. Press reset button
2. Release reset button
3. AP reboots (LED will go off, then will turn to solid green)
Reboot with current image and clear configuration
1. Press and hold reset button
2. AP reboots (LED will go off and then switch to green briefly)
3. LED will turn solid red for 5 sec. You can still cancel
the configuration clearance process by releasing the
reset button before the LED starts blinking
4. LED will blink red (configuration will be cleared)
5. Release reset button
6. AP reboots with factory default settings
Reset
Button
Status LED
Released
Pressed
Off
RebootReboot clear config
SolidSolidBlinking
5 Sec
4APX 320/530/740
Operating Instructions
Technical specifications
APX 320
Environment
Power consumption11.5 W (max.)
Power over Ethernet
(PoE) requirements
Operating temperature0°-40° C
Storage temperature-40°-70° C
Humidity10-95% non-condensing
Hazardous substancesRoHS-2 and REACH compliant
Physical specification
I/O ports 1x RJ45 connector console serial port
Memory512 MByte DDR3L
MountingDesktop
Dimensions
(Width x Depth x Height)
Weight0,474 kg
Wireless specification
Radios1x 2.4 GHz/5 GHz dual-band
Antennas2x internal dual band antenna for Radio-1 (omni-directional)
Antenna Peak Gain3.7 dBi at 2.4 GHz, 6.7 dBi at 5 GHz