Sophos APX 120 operation manual

Operating Instructions

APX 120

Operating Instructions

Foreword

We are pleased to welcome you as a new Sophos APX Series customer.

Sophos APX Series access points are high performance wireless products using
the latest 802.11ac Wave 2 technology for a best-in-class user experience. The
APX Series models can be easily managed in Sophos Central, our cloud-based
security management platform. All you need to do is set up a Sophos Central
account and plug in the device anywhere in your network. The access point
will find the cloud-based controller automatically and become operable within
seconds.

These operating instructions will help you setup your Sophos Central account,
install and configure your Sophos APX Series access point and also provide
detailed technical specifications. In addition, please also see the following
documents that contain useful information on safety, regulatory compliance, and
configuration options:

Ì Sophos APX Series Safety Instructions and Regulatory Information

Ì Sophos APX Series Quick Start Guide

The instructions must be read carefully prior to using the device and should
be kept in a safe place. You can download all user manuals and additional
documentation from the Sophos Knowledgebase under

www.sophos.com/en-us/support/knowledgebase.aspx or from
www.sophos.com/get-started-ap.

Security Symbols

The following symbol and its meaning appears in the Quick Start Guide, Safety
Instructions and in these Operating Instructions.

Caution and Important Note. If these notes are not correctly observed:

Ì This is dangerous to life and the environment

Ì The access point may be damaged

Ì The functions of the access point will be no longer guaranteed

Ì Sophos shall not be liable for damages arising from a

failure to comply with the Safety Instructions

Designed Use

The access point must be installed pursuant to the current installation notes.
Otherwise failure-free and safe operation cannot be guaranteed. The EU
declaration of conformity is available upon request from the following address:

Sophos Technology GmbH
Amalienbadstr. 41/Bau 52
76227 Karlsruhe
Germany

1APX 120

Operating Instructions

Operating Elements and Connections

APX 120

Kensington Lock

LED

Power connector

LAN (PoE) Port

15/16" T-bar &
flat ceiling bracket
connectors

Wallmount

keyholes

Reset

button

Component Descriptions

Component Description

Status LED The Status LED indicates the operational state of your access point such as boot

Eth0 (PoE) Eth0 is the Ethernet port to connect your access point to your network. This port

Power
Connector

Reset button The reset button allows you to reboot the device and reset its configuration

Kensington
Lock

status, firmware updates and error states. For details, see table “LED Status” below.

can also be connected to a PoE capable source (PoE Injector or PoE switch) to
power your access point. Alternatively, you can power the access point using an
APX 120 Power Supply (available as an accessory from your Sophos partner).

If you are not using PoE as a power source you can connect
an optionally available APX 120 Power supply here.

to the factory default. For details, please see section “Reboot & Reset”

You can physically secure the AP by attaching a lock and cable (such
as a Kensington® notebook lock) to the device lock slot.

LED Status

LED on Front

Off Off AP is off or reboot started

Green Solid Normal operation

Flashing AP is booting & connecting to wireless controller

Red Solid Error, no wireless controller found. AP will reboot (if not yet claimed

by a controller). Check network connection if error persists.

If reset button pressed: AP preparing configuration reset

Flashing

Configuration reset in progress

*

slowly

Flashing
fast

* Your AP should recover from this state after a maximum of 5 minutes.

Firmware update in progress

Note: Do not disconnect from power

*

*

2APX 120

Operating Instructions

Connection and Configuration

The initial connection of your access point to your network and the wireless
controller is described in the APX Quick Start Guide which was been shipped with
your device or is available under www.sophos.com/get-started-ap.

For the access point to communicate with Sophos Central servers the following
ports will need to be open on your firewall:

Ì 443 (HTTPS)

Ì 80 (HTTP)

Ì 123 (NTP)

After successful connection you can start your initial configuration.

Setting up your access point in Sophos Central

You will need a Sophos Central account to manage your access points. Please
go to https://central.sophos.com to sign in under your account or create a new
account.

After signing in select Wireless from the popup screen or click on Wireless in the
left navigation to get started.

Follow the Onboarding Wizard to register your access point.

For more information, please see the Sophos Central Admin Help.

Reboot & Reset

Your access point can be rebooted with the installed configuration or reset to the
factory default configuration depending on how long you press and hold the reset
button.

Reboot with current image and configuration

1. Press reset button

2. Release reset button

3. AP reboots (LED will go off, then will turn to solid green)

Reboot with current image and clear configuration

1. Press and hold reset button

2. AP reboots (LED will go off and then switch to green briefly)

3. LED will turn solid red for 5 sec. You can still cancel
the configuration clearance process by releasing the
reset button before the LED starts blinking

4. LED will blink red (configuration will be cleared)

5. Release reset button

6. AP reboots with factory default settings

Reset
Button

Status LED

Released

Pressed

Off

Reboot Reboot clear config

Solid Solid Blinking

5 Sec

3APX 120