Sony XBR65A9F Quck Reference Guide

4-736-796-11(1)

Television Téléviseur

Reference Guide

Manuel de référence

Sony Customer Support

U.S.A.: http://www.sony.com/tvsupport Canada: http://www.sony.ca/support

United States Canada

1.800.222.SONY 1.877.899.SONY

Please Do Not Return the Product to the Store

XBR-65A9F / 55A9F

Service à la clientèle Sony

Canada : http://www.sony.ca/support États-Unis : http://www.sony.com/tvsupport

Canada États-Unis

1.877.899.SONY 1.800.222.SONY

Ne retournez pas le produit au magasin

Table of Contents

Note

IMPORTANT NOTICE . . . . . . . . . . . . . . . . 2

Safety Information . . . . . . . . . . . . . . . . . 3

Precautions . . . . . . . . . . . . . . . . . . . . . . . 5

Protecting the TV Screen (OLED TV) . . . 7

Parts and Controls . . . . . . . . . . . . . . . .8

Controls and Indicators . . . . . . . . . . . . . 8

Using Remote Control . . . . . . . . . . . . .9

Remote Control Parts Description. . . . . 9

Connection Diagram . . . . . . . . . . . . . 11

Installing the TV to the Wall . . . . . . . 14

Detaching the Table-Top Stand

from the TV . . . . . . . . . . . . . . . . . . . . . . 20

Installing the TV against a wall or

enclosed area. . . . . . . . . . . . . . . . . . .21

Troubleshooting. . . . . . . . . . . . . . . . .22

Troubles and Solutions. . . . . . . . . . . . . 22

Specifications . . . . . . . . . . . . . . . . . . .23

Introduction

Thank you for choosing this Sony product. Before operating the TV, please read this manual

oughly and retain it for future reference.

thor

• Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product.

The 65” class has a 64.5 inch (163. size and the 55” class has a 54.6 inch (138.8 cm) viewable image size (measured diagonally).

9 cm) viewable image

Attaching the Table-Top Stand to the TV

Refer to the Setup Guide on top of the cushion.

Help

Find more troubleshooting and other useful information directly from your TV. Press HELP on the remote control to display a list of topics, or to search by keyword.

Help Guide (Manual)

For more detailed information, select [Help Guide] from the Help menu on your TV. You can also check the Help Guide from your PC or smartphone (information provided on the back cover).

Location of the identification label

Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. They can be found by removing the center cover .

IMPORTANT NOTICE

Owner’s Record

The model and serial numbers are located at the side and/or rear of the TV. Record these numbers in the spaces provided below. Refer to them whenever you call upon your Sony dealer regarding this TV.

Model Name

Serial No.

CAUTION

To prevent electric shock and blade exposure, do not use this AC plug with an extension cord, receptacle or other outlet unless the blades can be fully inserted.

• Operate the TV only on 110 V - 240 V AC (U.S.A./Canada

0 V A

Note

This television includes a QAM demodulator which should allow you to receive unscrambled digital cable television programming via subscription service to a cable service provider. Availability of digital cable television programming in your area depends on the type of programming and signal provided by your cable service provider.

Safety Information

Declaration of Conformity

Trad e Nam e: SO NY Model: XBR-65A9F/XBR-55A9F Responsible Party: Sony Electronics Inc. Address: 16535 Via Esprillo, San Diego, CA 92127 U.S.A. Telephone Number: 858-942-2230

This device complies with part 15 of the FCC rules.

ation is

Oper (1) This device may not cause harmful interference, and (2) t including interference that may cause undesired operation.

subject to the following two conditions:

his device must accept any interference re ceived,

FCC Related Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and ceiv

er.

• Connect the equipment into an outlet on a circuit

• Consult the dealer or an experienced ra

om that to which the receiver is connected.

different fr

for help.

Pursuant to FCC regulations, you are cautioned that any

modifications not expressly approved in this

hanges or

c manual could void your authority to operate this equipment.

dio/TV technician

This device and its antenna(s) must not be co-located or

ng with any other antenna or transmitter except

operati Grant condition.

High-power radars are allocated as primary users (i.e. priority users) 5850 MHz and that these radars could cause interference and/or

of the bands 5250-5350 MHz and 5650-

damage to LE-LAN devices.

WARNING

Stability Hazard

The television set may fall, causing serious personal injury or death. Never place a television set in an unstable location. A television se death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the

• Only using furniture that can safely support the television

• E

• Not placing the television set on tall furniture (for

• Not placing the television set on cloth or other materials

• Educating children about the dan

If your existing television set is being retained and reloca applied.

t may fall, causing serious personal injury or

anufa

cturer of the television set.

set.

nsuring the television set is not overhanging the edge of

ting furniture.

the suppor

, cupboards or bookcases) without anchoring

example both the furniture and the television set to a suitable support.

t ma

y be located between the television set and

tha supporting furniture.

urniture to reach the television set or its controls.

ted, the same considerations as above should be

gers of climbing on

Before setting up your TV

Some TV models are packaged with a detached Table-Top Stand so you can mount your TV to a wall right away. See page 14 (Installing the TV to the Wall) if you want to m ount the TV to a wall. If you are not mounting the TV to a wall,

will need

you Phillips screwdriver (not supplied) and the supplied screws to complete the task, refer to the Setup Guide. Be sure to consider the following while setting up your TV:

• Disconnect all cables when carrying the TV.

• Carry the TV with the adequat

• Correct hand placement while carrying the TV is very

to attach the Table-Top Stand. You will need a

size TVs require two or more people.

for safety and to avoid damage.

important

e num

ber of people; larger

Safety and Regulatory

This device complies with Industry Canada’s licenceexempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including

erfer

ence that may cause undesired operation of the

int device.

To prevent radio interference to the licensed service, this device is inte windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

5 GHz bands are restricted to indoor operations only. This equipment complies with FCC/IC radiation exposure

limits set f the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This e radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles).

nded to be operated indoors and away from

orth for an uncontrolled environment and meets

qui

pment should be installed and operated keeping the

• When handling or mounting the TV se

t, do not lay down

the TV.

• Slide and hold the hinge lock as shown, and pull the

Angle brace (not supplied)

Stand

Rope or chain (not supplied)

Screw

(not supplied)

M6 machine screw (not supplied)

Screw hole on the stand base

center block  until a click is heard. Otherwise the TV may fall, causing serious personal injury or damage to the TV.

• Ensure your TV has adequate ventilation, see page 21.

• For best picture quality, do not expose the screen to direct tion or sunlight.

ina

illum

• Avoid installing the TV in a room with reflective wall and

• Avoid moving the TV from a cold area to a warm area.

rials.

floor mate

Sudden room tem condensation. This may cause the TV to show poor picture and/or poor color. Should this occur, allow moisture to evaporate completely before powering the TV on.

perature changes may cause moisture

Securing the TV

Sony strongly recommends taking measures to prevent the TV from toppling over Unsecured TVs may topple and result in property d even death.

amage, serious bodily injury or

Preventing the TV from Toppling

• Secure the TV to a wall and/or Stand.

• Do not allow children to play or climb on furniture and TV

sets.

void placing or hanging items on the TV.

• A

• Never install the TV on:

lippery, unstable and/or uneven surfaces.

 S  Furniture that can easily be used as steps, such as a

chest of

• Install the TV where it cannot be pulled, pushed, or

•

drawers.

knocked over. Install the TV so that the TV bottom does no from the Stand (not supplied). If the TV bottom protrudes out from the Stand, it may cause TV set to topple over, fall down, and cause personal injury or damage to the TV.

t protrude out

Recommended Measures to Secure the TV

Consider the following measures when securing your TV to a Stand (not supplied).

1 Secure the Stand for the TV.

Make sure the Stand can adequately support the weight of the TV. Use two angle braces (not supplied) to secure the Stand. For each angle brace use the appropriate hardware to:

• Attach one side of the angle brace to the wall stud.

• Attach the other side to the Stand.

2 Remove the center covers.

3 Secure the TV to the Stand.

Use the optional hardware listed as follows (not supplied):

• M6 machine screw (screwed into the TV’s stand base).

• A screw or similar (attach it to the Stand).

• Rope or chain (strong enough to support the weight of the TV). Make sure that there is no excess slack in the rope or chain.

• Route all AC power cords and connecting cables so that hey are no

t accessible to curious children.

Note

8 mm - 12 mm

Screw (M6)

Rope or chain

TV’s stand base

M6 eye bolts (not supplied)

Wall-mount holes

Rope or chain (not supplied)

Wall-anchor (not supplied)

8 mm - 12 mm

TV’s rear cover

M6 eye bolt

1.5 mm max.

(Reference drawing for an F type plug)

7 mm max.

The length of the M6 machine screw differs depending on the rope or chain diameter. Please refer to below illustration.

4 Anchor the TV to the wall by using bolts, wall anchor and

chain (or rope).

Precautions

How to care for your BRAVIA TV

Safety is very important. Please read and follow the safety documentation (Safety Booklet) separately provided.

Unplug the TV and other

ed equipment from

connect the wall outlet before you begin cleaning your TV.

• Wipe the screen gently with oft

cloth.

a s

• Stubborn stains may be removed with a cloth slightly

moistened with

• If using a chemically pretreated cloth, please follow the

instruct

• Never spray water or detergent

direct to the bottom of the screen or exterior parts and enter the TV set, and may cause damage to the TV set.

• Never use strong solvents such as hin

a t cleaning.

• Do not plug in the TV into the wall outlet until the

oistur

• Do not touch the TV if your hand is covered in any

chemical subst The TV should also be placed on a stable surface to prevent it from toppling over (s children or pets at home, check regularly to ensure the TV is securely fa

a solution of mild soap and warm water.

ion provided on the package.

ly on the TV set. It may drip

ner, alcohol or benzine for

e from cleaning has evaporated.

ance such as hand cream or sunblock.

ee page 4). If you have young

stened.

Recommendation for an F type plug

Projection of the inner wire from the connection part must be less than 1.5 mm.

Please refer to below illustration f

• Your TV is shipped with screws attached to the rear of the TV depending on the TV model. (They are fastened in the screw holes for wall mounting.) Be sure to remove the upper two screws prior to anchoring the TV to a wall.

• Securing the TV to the Stand without securing the TV and the Stand to the wall provides minimum protection against the TV toppling over. For further protection, be sure to follow the three measures recommended.

or M6 eye bolt length.

Note

The BRAVIA® 4K TV Experience

Thank you for choosing Sony! Your new BRAVIA® TV opens the door to the “4K TV Experience”. This document will help you get the most out of your TV. Please take a moment to register your TV at:

U.S.A.: http://productregistration.sony.com Canada: http://www.sony.ca/registration

Four Steps to a 4K TV Experience

Set, Source, Sound, and Setup.

Set

Now that you have made the best selection in OLED TV technology, be sur packaging before setting up your TV.

Source

To experience the stunning detail of your BRAVI

• Upgrade your signal or content source to high-definition (4K) by contacting your HD service provider.

• Bring the astonishing resolution of your Sony 4K Ultra HD TV to availability depends on region)

• Receive over-the-air HD broadcasts with an HD-quality antenna connected directly to the back of your TV.

p://www.antennaweb.org for

Visit htt

• Discover the wealth of entertainment now available on super-high resolut equipment.

Sound

Complete the high-definition experience with a BRAVI

Setup

Install your TV and connect your sources. See page 11 for sample connection diagr for your HD experience, use Premium High Speed HDMI (High-Definition Multimedia Interface) cables.

A TV, you need access to HD programming.

more information on antenna selection and setup.

A Sync™ surround sound system or A/V receiver from Sony.

e to remove all of the accessories from the

life with Sony 4K Ultra HD Blu-ray Player. (The

ion Blu-ray Disc™ player and other Sony HD

ams. To help assure the highest quality

To learn more about 4K TV, visit:

U.S.A.: http://www.sony.com/HDTV Canada: http://www.sony.ca/hdtv

This TV displays all video input signals in a reso

• For details of supported formats, refer to the “Specifications” in this manual.

• For supported PC formats, refer to the Help Guide.

lution of 3,840 dots × 2,160 lines.

Protecting the TV Screen (OLED TV)

Precautions to Protect the Screen from Damage

Image retention

OLED TV‘s are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention.

The following are examples of images that may cause image retention:

• Content with black bars either on the top and bottom and/or the left and right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition)

• Static images such as photos.

• Video games that might have static content in some part

screen.

of the

•

On-screen menus, program guides, channel logos etc.

• Static content from applications.

• On-screen tickers, such as those used for news and

adlines.

To reduce the risk of image retention:

• Sony recommends that you turn off the TV normally by pressing the power button on the remote control or the TV.

• Fill the screen by changing [Wide mode] to eliminate the

bar

s. Select [Wide mode] other than [Normal].

black

• Turn off the OSD (On Screen Display) by pressing the DISPLAY button, an equipment. For details, refer to the instruction manuals for the connected equipment.

• Avoid displaying static images with bright colors (includin screen.

• Set the picture settings based on the ambient conditions.

he St

andard Picture is recommended for home use and

T when viewing content that often displays the station logos, etc.

The TV has following features to help reduce/prevent

age re

tention.

Panel refresh

Panel refresh will automatically run to adjust the uniformity of the TV screen after it has been in use for long periods of time. Panel refresh can also be performed manually and should only be used if image retention is very noticeable or you see the following message: [Panel refresh did not finish…]

Caution:

• The Panel refresh function may affect the panel. As a reference, perform the Panel refresh only once a year, do not perform it more than once a year as it may affect the usable life of the panel.

• Panel refresh takes about one hour to complete.

• A white line may be displayed on the screen during the

anel refr

• Panel refresh will only work when the room temperature is betwee

Pixel shift

Automatically moves the image on the screen to prevent image retention.

Other feature

The screen brightness is automatically reduced when displaying still images, clocks, bright colors or logos etc.

d turn off the menus from connected

g wh

ite), clocks or logos on any portion of the

esh, this is not a malfunction of the TV.

n 50 ºF and 104 ºF (10 ºC and 40 ºC).

Parts and Controls

ȫȬȪ

Controls and Indicators

 (Power) / + / –

When the TV is off,

Press  to power on.

When the TV is on,

Press and hold  to power off. Press  repeatedly to change the function, then press + or – button to:

•Adjust the volume.

• Select the channel.

• Select the input source of TV.

 Remote Control sensor*1 /

Light sensor*

/ Illumination LED

The illumination LED lights up or blinks according to the status of the TV. For more information, refer to the Help Guide.

 Built-in MIC*2*

Use the hands-free built-in microphone for the Google Assistant or Voice Search. To enable the built-in MIC, press HOME, then select [Settings]  [Google].

 Built-in MIC LED

The built-in MIC LED lights up in amber when the built-in MIC is enabled. The built-in MIC LED can be disabled.*

*1 Do not place anything near the sensor. *2 The built-in MIC will be available when

software is updated. For the latest information, visit Sony support website (information provided on the front cover). The Google Assistant or Voice Search requires an Internet connection. The Google Assistant or Voice Search with the built-in MIC is available only on limited region/country/ language. Standby power consumption will increase because the built-in MIC is always listening when the Google Assistant or Voice Search with the built-in MIC is enabled.

*3 For more information, see the Online Help

Guide (page 2).

Using Remote Control

MIC

Remote Control Parts Description

The remote control shape, location, availability and function of remote control buttons m vary depending on your region/country/TV model.

(Google Assistant) /

(Microphone)

Use the Google Assistant* * or Voice Search* various content by voice.)

STB MENU

Display the connected Set Top Box (cable/satellite box) menu after connecting and setting up the IR Blaster (page 12).

//// (Navigation D-Pad)

On screen menu navigation and selection.

Switch to a TV channel or input and display the TV M

*1 Only on limited region/country/language. *2 The Google Assistant or Voice Search requires an

Internet connection.

. (e.g., Search

1 2

enu Bar.



INPUT

Display and select the input source.

 (TV standby)

Turn on or turn off the TV (standby mode).

SYNC MENU

Display the BRAVIA Sync Menu.



Number buttons

Use with the 0-9 buttons to select digital channels.

DISPLAY

Display information about the channel/ program/input you are viewing.



Google Play

Access the “Google Play” online service.

NETFLIX (Only on limited region/ country/TV model)

Access the “NETFLIX” online service.

Color buttons

Execute corresponding function at that time.

 ACTION MENU

Display a list of contextual functions.

GUIDE

Display the digital program guide.

APPS

Access various services and applications.

BACK

Return to the previous screen.

HOME

Display the TV Home Menu.

 VOL +/– (Volume)

Adjust the volume.

JUMP

Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected.

MUTING

Mute the sound. Press again to restore the sound.

Hint

• You can switch the accessibility on and off

by pressing and holding MUTING.

CH +/– (Channel)

Select the channel.

 AUDIO

Change the language for the program currently being viewed.

//////

Operate media contents on the TV and connected BRAVIA Sync-compatible device.

SUBTITLE/CC

Turn subtitles on or off (when the feature is available).

HELP

Display the Help menu. Help Guide can be accessed from here.

WIDE

Change the screen format.

PIC OFF

Turn the picture off, while sound remains on.

Guidelines for IR Remote Control

• Point your remote control directly at the IR sensor located on your TV. Make sure that no objects are blocking

•

e path between the remote control

th and the IR sensor on your TV.

Fluores

•

cent lamps can interfere with

our remote control; try turning off the

y fluorescent lamps. If you are having problems with the

emote control, reinsert or replace your

r batteries and make sure that they are correctly inserted.

Connection Diagram

Note

ȭȮ

ȫȪ

HDMI Device

VCR/ Video game equipment/ DVD player/ Camcorder

Audio System with Optical Audio Input

Home Controller

Cable/ Antenna

Router

IR Blaster

HDMI Device

Headphone

AV Receiver

Audio System with ARC/ HDMI Device

< 14 mm

Digital still camera/ Camcorder/USB storage media

Digital still camera/ Camcorder/ USB storage media

HDMI Device

Home Controller

For more information on connections, refer to the Help Guide by pressing HELP on the remote control.

• When connecting the cable to the Cable/Antenna input, finger tighten only, over tightening the connection can damage the TV.

 REMOTE RS-232C

10 mm

3.5 mm

1234

1: L 2: Video 3: Ground 4: R

< 12 mm

< 21 mm

REMOTE IR IN

• These jacks are for receiving the external control signal. Enables extended control of the TV using RS232C via the RS-232C and IR IN jacks. RS-232C: connect to the RS-232C terminal of t

he home controller. IR IN: connect to the IR out terminal of the home contr

oller.

• Take care to not connect to headphones or an ext

ernal audio

system.

 CENTER SPEAKER IN

• To use your TV speakers as the center speaker, connect the output of your AV receiver to the CENTER SPEAKER IN on your TV.

• Before connecting cables, disconnect the AC power cord of both TV and AV receiver.

• Make sure the [Speakers] is set to [Audi

o system]: Press ACTION MENU,

then select [Speakers]  [Audio system].

To prevent hiss when not connecting the CENTER SPEAKER IN to

an AV

receiver, change the following setting. Press HOME, select [Settings]  [Sound] then disable [TV center speaker mode].

/ VIDEO IN

• For a composite connection, use an Analog Extension Cable (not supplied).

•

 IR BLASTER*

• Use your Sony remote control to control your Set Top Box (cable/ satellite box). Connect the IR Blaster Cable (supplied) to the IR Blaster port on your TV. Place the other end as shown below.

• To perform IR Blaster setup, press HOME and select [Settings]  [External inputs]  [IR Blaster setup].

 HDMI IN 1/2/3/4

• HDMI interface can transfer the digital video and audio on a single cable.

•

• To enjoy high quality 4K 60p contents, connect a Premium High Speed HDMI cable and set the [HDMI signal format] to [Enhanced format]. Do this setting individually for each connected HDMI IN terminal. For details of supported formats, refer to the “Specifications“ in this manual (page 23-25).

• HDMI IN 3 ARC (Audio Return

Channel)

Connect your audio system to the HDMI IN 3 to route TV audio to your audio system. An audio system that supports HDMI ARC can send video to the TV, and receive audio from the TV via the same HDMI cable. If your audio system does not support HDMI ARC, an additional connection with DIGITAL AUDIO OUT (OPTICAL) is necessary.

Note

 USB 1/2, USB 3

• Connecting a large USB device may interfere with other connected devices beside it.

• When connecting a large USB device, connect to the USB 1 port.

 (Headphone)

• Supports 3-pole stereo mini jack only.

• You cannot output sound from both the headphone and the TV speakers at the same time.

* Only on limited region/country/TV model.

• You cannot attach the side covers and while the cables are connected to side

terminal.

• Be sure to store the side covers in a safe place

or futu

re use.

Installing the TV to the Wall

Note

Wall-Mount Bracket

Screw (M6)

8 mm - 12 mm

TV’s rear cover

This TV’s instruction manual only shows the steps on preparing the installation of the TV before installing to the wall.

Your TV can be mounted on a wall using a Wall-Mount Bracket (not supplied) out of the box as packag Table-Top Stand; see page 20 (Detaching the Table-Top Stand fr Prepare the TV for the Wall-Mount Bracket before

For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.

• Follow the instruction guide provided with the Wall-Mount Bracket for your model.

• The length of the screw for Wall-Mount Brack

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are

• Read the supplied Safety Booklet for additional safety information.

• Be sure to hold the TV while preparing it for wall-mount installation.

• Please remove the corner guards after in

ed. If the Table-Top Stand is attached to the TV, the TV may require detaching the

making cable connections.

om the TV).

Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.

et diff

ers depending on the Wall-Mount

Bracket thickness. Please see below illustration.

attach the Table-Top Stand. Keep the screws away from small children.

eady to

stalling the TV to the wall.

Installing the TV to the Wall from Carton

1 Remove the cushion and attach (supplied with the TV) to the rear of the TV.

2 Remove the screws from the rear of the TV.

3 Attach the Wall-Mount Bracket (not supplied) using the screws (not supplied).

Note

Screw (not supplied)

Wall-Mount Bracket (not supplied)

• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.

x 3

Installing the TV to the Wall from Table-Top Stand

1 Insert the corner guards.

2 Remove the center covers.

3 Remove the screws.

+ 39 hidden pages