Sony VAIO VGN-P11ZR/R, VAIO VGN-P19WN/Q, VAIO VGN-CS21S/T, VAIO VGN-CS21Z/Q, VAIO VGN-CS21S/W Service Support
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Regulations, Guarantee, EULA
and Service Support
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Safety / Regulations Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Modem Regulations Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Wireless LAN Regulations Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Wireless WAN Regulations Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Bluetooth® Regulations Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
GUARANTEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 End User Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Sony Support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
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Safety / Regulations Guide
VAIO Computer Information
Safety Information
Opening or dismantling the main unit or any of its accessories, for whatever reason, could lead to damages that are not covered by the guarantee.
To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.
Audio and picture distortion may occur if this equipment is positioned in close proximity to any equipment emitting electromagnetic radiation.
To prevent fire or shock hazard, do not expose your computer or any of its accessories to rain or moisture.
Never install modem or telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using the modem during an electrical storm.
Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.
Do not short-circuit the metal terminals of the battery pack or wet them with any liquid, for example water, coffee or juice.
It is recommended that you do not use your computer directly on your lap. The temperature of the base of the unit may rise during normal operation and over time could result in discomfort or burns.
Depending on the model, one or more optical drives may be built-in or separately supplied. The optical drive included with your VAIO model is classified as a CLASS 1 LASER PRODUCT and complies with the Laser Product Safety Standard EN 60825-1. Class 3B visible and invisible laser radiation when open. Avoid exposure to the laser beam. Repair and maintenance of this equipment should only be made by Sony authorised technicians. Improper repairs and use can create safety hazards.
For VGN-Z models with a DVD±RW/±R DL/RAM drive
These models are classified as CLASS 1 LASER PRODUCTS and comply with the Laser Product Safety Standard EN 60825-1.
Caution - CLASS 3B visible and invisible laser radiation when open. Avoid exposure to the beam. Repair and maintenance of this equipment should be made only by Sony authorised technicians. Improper repairs and use can create safety hazards.
The CLASS 1 label is located on the bottom of the notebook near the model number.
The CLASS 3B warning label is located on the frame below the unit's keyboard or located inside the battery compartment.
!Caution - Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
VAIO notebooks and VAIO desktops with external AC Adapters
VAIO notebooks are designed to operate only with genuine Sony batteries. Therefore, and in order to guarantee a safe usage of your VAIO notebook, only a genuine Sony rechargeable battery pack should be used. Also, it is highly recommended that you use a genuine Sony AC adapter that meets the quality assurance standard, and supplied by Sony for your VAIO notebook.
This AC adapter is intended for use with VAIO IT products only. Please do not use it for any other purpose. If the power cable of the AC Adapter bundled with your computer comes with a 3-pin plug, please make sure that the electrical connection will be properly earthed.
To disconnect your computer completely from mains voltage, unplug the AC adapter from mains. The socket outlet shall be installed near the equipment and shall be easily accessible.
i.LINK, PC Card, monitor and DVI connectors are not supplied with Limited Power Sources, if such connectors are provided.
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Always keep the battery pack installed while the computer is in use.
To prevent possible damage and risk of ignition to your computer during transportation, first attach any supplied connector covers and slot protectors in their appropriate locations, and secure the battery pack in the battery bay.
When travelling to and within the United States of America, please be aware that the U.S. Department of Transportation (DOT) recently published new regulations that apply to passengers travelling with lithium metal batteries and lithium ion batteries.
For detailed information, visit http://safetravel.dot.gov/whats_new_batteries.html.
VAIO desktops only
VAIO desktops are for indoor use only.
Some models have multiple country specific power cords supplied with them. Please use the power cord suited to the power outlet in your country.
To disconnect your VAIO desktop completely from mains voltage, unplug the power cable. The socket outlet shall be installed near the equipment and shall be easily accessible.
Regulatory Information
Sony hereby declares that this product, whether or not it includes a wireless kit - including a wireless keyboard and/or a wireless mouse and/or a wireless receiver, is in compliance with the essential requirements and other relevant provisions of European Directive 1999/5/EC.
To obtain a copy of the declaration of conformity (DoC) with the R&TTE Directive, please access the following URL: http://www.compliance.sony.de/
This product complies with EN 55022 Class B and EN 55024 for use in following areas: residential, commercial and light industrial.
This product has been tested and found compliant with the limits set out in the EMC Directive for using connection cables not longer than 3 metres (9.8 feet).
VAIO desktops with wired or wireless kit
Referring to the European standard EN 60825-1, the wired and wireless mice are classified as CLASS1 LED products. Referring to the R&TTE Directive, the wireless keyboard and the wireless mouse are classified as Class 1 products.
Disposal of the internal backup memory battery
!Your VAIO product is equipped with an internal backup memory battery that should not have to be replaced during the lifetime of the product. When the battery needs to be replaced, please contact VAIO-Link.
!Danger of explosion if the battery is incorrectly replaced.
!Dispose of the battery properly at its end-of-life.
!In some areas the disposal of non-hazardous batteries in household or business waste may be prohibited.
!Please use the public collection system.
Disposal of AA batteries
!Depending on the model, some accessories powered by AA batteries may be bundled with your VAIO computer.
!For installing the batteries, please refer to the instruction manual.
!Do not handle damaged or leaking batteries. Dispose of promptly and properly.
!Batteries may explode or leak if improperly recharged, disposed of in fire, mixed with other types of battery or improperly installed.
!Batteries may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 60°C (140°F) or incinerate.
!Replace only with the same or equivalent type recommended by the manufacturer.
!Keep away from children.
!Dispose of properly at end-of-life.
!In some areas, the disposal of batteries in household or business waste may be prohibited. Please use the appropriate public collection system.
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VAIO notebooks only: Disposal of lithium ion batteries
!Do not handle damaged or leaking lithium ion batteries. Dispose of promptly and properly.
!Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
!The battery pack used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 60°C (140°F) or incinerate.
!Dispose of used batteries promptly and properly.
!Keep away from children.
!In some areas the disposal of lithium ion batteries in household or business waste may be prohibited.
!Please use the appropriate public collection system.
Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems)
This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed
information about recycling of this product, please contact your local Civic Office, your household waste disposal service or the shop where you purchased the product.
Disposal of waste batteries (applicable in the European Union and other European countries with separate collection systems)
Either of the symbols shown next may appear on the battery or on the packaging to indicate that the battery provided with this product shall
not be treated as household waste. or
By ensuring these batteries are disposed of correctly, you will help Pb prevent potentially negative consequences for the environment and
human health which could otherwise be caused by inappropriate waste handling of the battery. The recycling of the materials will help to conserve natural resources.
In case of products that for safety, performance or data integrity reasons require a permanent connection with an incorporated battery, this battery should be replaced by qualified service staff only.
To ensure that the battery will be treated properly, hand over the product at end-of-life to the applicable collection point for the recycling of electrical and electronic equipment.
For all other batteries, please view the section on how to remove the battery from the product safely. Hand the battery over to the applicable collection point for the recycling of waste batteries.
For more detailed information about recycling of this product or battery, please contact your local Civic Office, your household waste disposal service or the shop where you purchased the product.
The manufacturer of this product is Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan. The Authorized Representative for EMC and product safety is Sony Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany. For any service or guarantee matters, please refer to the addresses given in separate service or guarantee documents.
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CLASS 1
LASER PRODUCT
TO EN 60825-1
For VGN-Z models with a DVD±RW/±R DL/RAM drive
Located on the bottom panel:
Located inside the battery compartment:
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Modem Regulations Guide
(only for models with built-in modem)
Internal modem
Hereby Sony declares that the modem, built into your VAIO computer, is in compliance with the essential requirements and other relevant provisions of European Directive 1999/5/EC.
The internal modem is intended to be used for data and fax communications using DTMF (Dual Tone Multi Frequency) signaling (tone dialing) on the PSTN (Public Switched Telephone Network) networks in the following countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
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