Sony STR-ZA1100ES, STR-ZA2100ES, STR-ZA3100ES Operating Instruction
MULTI CHANNEL
Operating Instructions
US
AV RECEIVER
STR-ZA3100ES/STR-ZA2100ES/STR-ZA1100ES
Mode d’emploi
Manual de instrucciones
FR
ES
Owner’s Record
The model and serial numbers are located on the rear panel of the unit.
Record these numbers in the spaces provided below. Refer to these
numbers whenever you call upon your Sony dealer regarding this
product.
Model No.
Serial No.
WARNING
To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture.
To reduce the risk of fire, do not cover the ventilation opening of the
appliance with newspapers, tablecloths, curtains, etc.
Do not expose the appliance to naked flame sources (for example,
lighted candles).
To reduce the risk of fire or electric shock, do not expose this appliance
to dripping or splashing, and do not place objects filled with liquids, such
as vases, on the appliance.
As the main plug is used to disconnect the unit from the mains, connect
the unit to an easily accessible AC outlet. Should you notice an
abnormality in the unit, disconnect the main plug from the AC outlet
immediately.
Do not expose batteries or appliances with battery-installed to excessive
heat, such as sunshine and fire.
The unit is not disconnected from the mains as long as it is connected to
the AC outlet, even if the unit itself has been turned off.
For the customers in the U.S.A.
This symbol is intended to alert the user to the presence of
the Hot Surface that may be hot if it is touched during the
normal operation.
This symbol is intended to alert the user to the presence of
uninsulated “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
This symbol is intended to alert the user to the presence of
important operating and mai ntenance (servic ing) instruction s
in the literature accompanying the appliance.
Important Safety Instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug
does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tipover.
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13) Unplug this apparatus during lightning storms or when unused for long
periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord
or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
To reduce the risk of electric shock, the speaker cord should be
connected to the apparatus and the speakers in accordance with the
following instructions.
1) Disconnect the AC power cord from the MAINS.
2) Strip 10 to 15mm of the wire insulation of the speaker cord.
3) Connect the s peaker cord to the appara tus and the speakers caref ully so as
not to touch the core of speaker cord by hand. Also disconnect the AC
power cord from the MAINS before disconnecting the speaker cord from
the apparatus and the speakers.
NOTE:
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION
You are cautioned that any changes or modifications not expressly
approved in this manual could void your authority to operate this
equipment.
Properly shielded and grounded cables and connectors must be used for
connection to host computers and/or peripherals in order to meet FCC
emission limits.
For the customers in Canada
Properly shielded and grounded cables and connectors must be used for
connection to host computers and/or peripherals.
Copyrights
This receiver incorporates Dolby* Digital Surround and the DTS** Digital
Surround System.
* Manufactured under license from Dolby Laboratories. Dolby, Dolby
Atmos, Dolby Surround, and the double-D symbol are trademarks of
Dolby Laboratories.
** For DTS patents, see
http://patents.dts.com. Manufactured under license from DTS, Inc.
DTS, the Symbol, DTS in combination with the Symbol, DTS:X, and the
DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the
United States and/or other countries. © DTS, Inc. All Rights Reserved.
This receiver incorporates High-Definition Multimedia Interface (HDMI™)
technology.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing,
LLC in the United States and other countries.
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Precautions
On safety
Should any solid object or liquid fall into the cabinet, unplug the receiver
and have it checked by qualified personnel before operating it any
further.
On power sources
Before operating the receiver, check that the operating voltage is
identical with your local power supply.
The operating voltage is indicated on the nameplate on the back of the
receiver.
If you are not going to use the receiver for a long time, be sure to
disconnect the receiver from the wall outlet. To disconnect the AC
power cord (mains lead), grasp the plug itself; never pull the cord.
One blade of the plug is wider than the other for the purpose of safety
and will fit into the wall outlet only one way. If you are unable to insert
the plug fully into the outlet, contact your dealer.
AC power cord (mains lead) must be changed only at a qualified service
shop.
On heat buildup
Although the receiver heats up during operation, this is not a
malfunction. If you continuously use this receiver at a large volume, the
cabinet temperature of the top, side and bottom rises considerably*. To
avoid burning yourself, do not touch the cabinet.
* The top of the cabinet may become too hot to touch.
On placement
Do not install the appliance in a confined space, such as a bookcase.
Sufficient space around the receiver is needed to release heat. When
placing the receiver in a rack, leave more than 44.45mm (1.75in) space
above the receiver, and more than 44.45mm (1.75in) space along the
sides of the receiver. The rack behind the receiver should be open. If you
place the receiver with its back against the wall, leave more than
88.9mm (3.5in) space between the receiver and the wall.
Make sure to use a “WS-RE1” dedicated rack mount kit for this receiver
when mounting the receiver on a rack mount.
Place the receiver in a location with adequate ventilation to prevent
heat buildup and prolong the life of the receiver.
Do not place the receiver near heat sources, or in a place subject to
direct sunlight, excessive dust, or mechanical shock.
Do not place anything on top of the cabinet that might block the
ventilation holes and cause malfunctions.
Magnets are attached to both the front panel and front cover. Do not
place cards with magnetic stripes, such as bank cards or ID passes, near
the receiver. These cards may become unusable due to the effects of
the magnets on the receiver.
On cleaning
Clean the cabinet, panel, and controls with soft dry cloth. Do not use any
type of abrasive pad, scouring powder, or solvent, such as alcohol or
benzine.
If you have any questions or problems concerning your receiver, please
consult your nearest Sony dealer.
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Main features of the receiver
continued
Refer to the Help Guide for details of each function.
http://rd1.sony.net/help/ha/strza312111/h_uc2/
Compatible with a variety of connections and formats
Feature Description
Compatible with
Dolby Atmos and
DTS:X
HDMI (6 input (1 in
front), 2 output)
(for STR-ZA3100ES/
STR-ZA2100ES)
HDMI (5 input, 2
output) (for STRZA1100ES)
Switching hub (for
STR-ZA3100ES only)
The receiver allows you to enjoy sounds of Dolby
Atmos or DTS:X content with realistic sensation that
will make you feel like you are there. The receiver can
decode up to 9 channels using the extra power
amplifier (for STR-ZA3100ES/STR-ZA2100ES) or up to
7 channels (for STR-ZA1100ES).
Furthermore, the receiver is compatible with various
audio formats, such as Dolby TrueHD, DTS-HD
Master Audio, DSD, and multi-channel Linear PCM.
You can connect a variety of equipment to the many
available HDMI input jacks.
One HDMI output jack supports the multi-zone
feature, which allows you to output content other
than that of the main room.
The receiver is compatible with various HDMI
standards, such as Deep Color, 4K and 3D
transmission, and Audio Return Channel (ARC).
4K
All HDMI jacks can input or output 4K signals. All
HDMI jacks support High-bandwidth Digital Content
Protection System Revision 2.2 (HDCP 2.2). Refer to
“Specifications” (page 20) for details.
You can convert analog audio input signals and tuner
audio signals to digital signals and then output them
from the HDMI OUT B (ZONE 2) jack.
The receiver is equipped with a switching hub
(8 ports) that supports gigabit-speed tra nsfer. Two of
the ports support PoE (Power over Ethernet).
Feature Description
Multi-zone You can enjoy in another room music and video
Supports playback of
various signal
formats
content different from the content being played in
the main room.
You can enjoy all audio input on a TV or other device
connected in zone 2.
Digital audio signals input from HDMI IN, OPTICAL IN
or COAX IAL IN j ack can b e outp ut to zone 2 sp eake rs,
the ZONE 2 AUDIO OUT jack and the HDMI OUT B
(ZONE 2) jack.
You can enjoy playing back video and audio signals
in a variety of formats.
For details on which signals the receiver supports,
refer to “Supported video formats” (page 22) and
“Supported digital audio formats” (page 22) under
“Specifications.”
Better image and sound quality
Feature Description
ES (Award-winning
Premium products)
build & sound quality
Full-performance
playback of 4K
premium content*
* We recommend using a Premium High Speed HDMI Cable with Ethernet,
which can support bandwidths of up to 18 Gbps. To use high-bandwidth
video formats such as 4K/60p 4:4:4, you need to change the HDMI signal
format settings on the receiver and the connected device. For details on
high-bandwidth video formats and other notes, refer to the Help Guide.
In-Ceiling Speaker
Mode
Sound Optimizer The Sound Optimizer function optimizes audio
Sound fields You can select from a variety of sound field modes
The receiver achieves superior surround playback
with discrete 7-channel high-power amplifiers and
high-quality hardware.
Fast moving content can be played back at a higher
quality because all HDMI jacks on the receiver
support HDCP 2.2 and HDR.
The receiver has a speaker mode to match sound
with the screen position even when you use speakers
set up at ceiling level.
output in accordance with the volume level.
according to speaker connections or input sources.
(2ch Stereo, Direct, A.F.D., etc.)
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Feature Description
Speaker Relocation
with A.P.M. (D.C.A.C.
EX) function
Center Speaker Lift UpBy using the front high speakers, you can lift up the
Bi-amplifier
connection
The receiver analyses the distance and the angle to
the speakers by using the supplied stereo calibration
microphone. With these information and Speaker
Relocation with A.P.M. (D.C.A.C. EX) function, the
receiver’s DSP produces optimum sound by
simulating ideally positioned and angled speakers.
sounds of the center speaker to an appropriate
height on the screen, allowing you to enjoy natural
sound without discomfort. For details, refer to the
Help Guide.
You can enhance the sound quality of the front
speakers by connecting different amplifiers to the
tweeter and woofer using a bi-amplifier connection.
For details on bi-amplifier connections, refer to the
Help Guide.
Useful functions
Feature Description
Easy and accessible
operations
Flexible functions The Standby Through function outputs HDMI signals
The receiver can display 16 digits on 2 lines, allowing
you to make settings without a monitor.
The CUSTOM PRESET button allows you to call up
various settings all at once.
to the TV, even when the receiver is in standby mode.
The function allows you to play back video and audio
mixed from different inputs.
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Table of contents
Manuals provided for this product..................................... 8
Main parts and controls ..................................................... 9
Preparation 1: Preparing the receiver and the remote
control.......................................................................... 13
Preparation 2: Performing Easy Setup.............................. 14
Enjoying video/sound from the connected device........... 15
Using the menu on the TV screen.....................................16
Changing the settings ....................................................... 17
Troubleshooting................................................................ 18
Specifications ................................................................... 20
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Manuals provided for this product
STR-ZA3100ES/STR-ZA2100ES/STR-ZA1100ES
Operating Instructions
US
Mode d’emploi
FR
Manual de instrucciones
ES
MULTI CHANNEL
AV RECEIVER
The following manuals are provided for this product.
The information included in each manual is as shown below:
Preparation
Installation
Connections
Initial Setup
Basic operations
Listening/Watching
Advanced operations
Listening/Watching
Advanced operations
Multi-zone features
Other features
Adjusting Settings
Troubleshooting
Precautions/Specifications
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Startup Guide Operating
Instructions
(this booklet)
Help Guide
(online)
To read the Help Guide, go to
the following website:
http://rd1.sony.net/help/ha/
strza312111/h_uc2/
Main parts and controls
continued
Front panel cover
Parts Functions
(power) Turns the receiver on or sets it to standby
Remote sensor Receives signals from the remote control.
MASTER VOLUME Turns to adjust the volume level.
HDMI jack cover
(for STR-ZA3100ES/
STR-ZA2100ES only)
mode.
The indicator lights up according to the status
of the receiver. Also, the color of the indicator
changes depending on the status of the
receiver.
Open the cover when you use the HDMI IN 6
(GAME) jack.
Attaching the front cover
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Front panel
Parts Functions
PING Displays the IP address and MAC address on
Input buttons Selects the device you want to play.
TONE MODE, TONE+/– Press to adjust the bass/treble level of the
SPEAKERS Switches the front speakers to OFF, A, B or
CALIBRATION MIC jack Connect the supplied calibration microphone
HDMI OUT Switches the output for two monitors
SETTING ( (USB) port) Used for maintenance and service.
ZONE CONTROL (ZONE2,
ZONE3)
Tuner control buttons Used for tuner operations.
CUSTOM PRESET (1, 2, 3, 4)Saves and recalls various settings for the
Menu operation buttons Used for menu operations displayed on the
IN-CEILING SP Activates the In-Ceiling Speaker Mode.
SOUND FIELD (2CH/
DIRECT, A.F.D., MOVIE,
MULTI ST.)
HDMI IN 6 (GAME) jack
(for STR-ZA3100ES/
STR-ZA2100ES only)
the display panel.
speaker.
A+B.
for “Auto Calibration” to this jack.
connected to the HDMI OUT A and HDMI OUT
B jacks.
Selects the location to be controlled.
receiver.
TV screen and the display panel of the
receiver.
HOME: Displays the home menu on the
AMP MENU: Displays the menu on the
Selects the sound field you want.
Connect to a video game console. The video
and sound from your video game console is
input.
TV screen.
display panel of the receiver to
operate the receiver.
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Remote Control
continued
Parts Functions
MAIN (power) Turns the receiver on or sets it to standby
ZONE2, ZONE3, MAIN Selects the location to be controlled.
PURE DIRECT Press to use the Pure Direct function.
IN-CEILING SP Activates the In-Ceiling Speaker Mode.
Menu operation buttons Used for menu operations displayed on the
INPUT SETUP Displays the Input Setup menu.
AUTO CAL Press to perform Auto Calibration.
Tuner control buttons Used for tuner operations.
INPUT +/– Press + or – to select the input source.
INPUT MODE Press to select the input mode.
ZONE2 , ZONE3 Turns the receiver in zone 2 or zone 3 on or
HDMI OUTPUT Switches the output for two monitors
Input buttons Select the device you want to play.
SOUND OPTIMIZER Press to use the Sound Optimizer to enjoy
CUSTOM PRESET (1, 2, 3, 4)Saves and recalls various settings for the
SP SETUP Displays the Speaker Setup menu.
TEST (PICTURE, TONE) Press to output the test picture or test tone.
mode.
TV screen and the display panel of the
receiver.
HOME: Displays the home menu on the
AMP MENU: Displays the menu on the
OPTIONS: Displays the option menus on
DISPLAY: Displays information on the TV
RETURN: Returns to the previous menu.
sets it to standby mode.
connected to the HDMI OUT A and HDMI OUT
B jacks.
When you press any of the input buttons, the
receiver turns on.
clear and dynamic sound at low volume
levels.
receiver.
TV screen.
display panel of the receiver to
operate the receiver.
the TV screen for item selection.
screen.
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Parts Functions
SOUND FIELD (2CH/
DIRECT, A.F.D., MOVIE,
MULTI ST.)
+ (*)/–, Adjusts the volume level.
Selects the sound field you want.
*The + button has a tactile dot. Use the tactile dot as a reference
when operating the receiver.
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Preparation 1: Preparing the receiver and
R03 (size AAA) batteries
To the wall outlet
AC IN terminal
AC power cord
(mains lead)
(supplied)
*
the remote control
Before starting the following steps, connect speakers and AV
devices to the receiver referring to the supplied Startup Guide.
1 Insert batteries into the remote control with correct polarity.
2 Connect the supplied AC power cord (mains lead) to the AC IN
terminal on the receiver firmly, then connect the AC power
cord (mains lead) to a wall outlet.
3 Press to turn the AV receiver on.
4 Place the calibration microphone at your listening position
and set it at the same height as your ears.
The calibration microphone is used for setting the speakers
(Auto Calibration) in Preparation 2 (Easy Setup).
Perform this step after removing the front cover.
Note
Fully insert the plug of the calibration microphone into the
CALIBRATION MIC jack.
5 Turn the TV on, and then switch the input of the TV to which
the receiver is connected.
* Space remains between the plug and the rear panel even when
the power cord (mains lead) is inserted firmly. The cord is
supposed be connected this way. This is not malfunction.
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Preparation 2: Performing Easy Setup
, ///
The Easy Setup screen appears on the TV screen when you turn on
the receiver for the first time or after the receiver is initialized.
1 Press / to select the language for the messages on the
screen, and then press .
2 Set up the receiver in accordance with the instructions on the
Easy Setup screen.
Notes
If the Easy Setup screen does not appear or you want to display the Easy
Setup screen manually, you can display it by selecting [Setup] - [Easy
Setup] from the home menu.
The speakers emit very loud sound during the calibration and the
volume cannot be adjusted. Be considerate of your neighbors and any
children who are present.
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Enjoying video/sound from the connected
, ///
HOME
SOUND FIELD
(2CH/DIRECT,
A.F.D., MOVIE,
MULTI ST.)
+/–
device
1 Turn on the device you want to play.
2 Turn the receiver on.
3 Turn the TV on, and then switch the input of the TV to which
the receiver is connected.
4 Press HOME.
The home menu is displayed on the TV screen.
5 Press / repeatedly to select [Watch] or [Listen], and then
press .
The menu item list appears on the TV screen.
6 Select the device you want to play and start playback.
7 Press +/– to adjust the volume.
You can also use MASTER VOLUME on the receiver.
8 Press 2CH/DIRECT, A.F.D., MOVIE or MULTI ST. to enjoy the
surround sound.
You can also use 2CH/DIRECT, A.F.D., MOVIE or MULTI ST. on the
receiver.
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Using the menu on the TV screen
OPTIONS
RETURN
HOME
, ///
You can display the menu of the receiver on the TV screen.
1 Turn the TV on, and then switch the input of the TV to which
the receiver is connected.
2 Press HOME.
The home menu is displayed on the TV screen.
3 Press / repeatedly to select the menu you want to use, and
then press to enter the menu.
Home menu items
Watch:
Select to display video from the connected device.
Listen:
Select to listen to sound from the connected device.
Custom Preset:
Select to save various settings for the receiver and recall those
settings.
Sound Effects:
Select to enjoy sound effects.
Zone Controls:
Select to adjust settings for Zone 2 or Zone 3.
Setup:
Select to adjust the various settings for the receiver.
Hints
When [OPTIONS ] appears in the lower right portion of the TV screen, you
can display the function list by pressing OPTIONS and selecting a related
function.
To return to the previous screen, press RETURN.
To exit the menu, press HOME to display the home menu, and then
press HOME again.
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Changing the settings
, ///
HOME
Turn the TV on, and then switch the input of the TV to which
1
the receiver is connected.
2 Press HOME.
The home menu is displayed on the TV screen.
3 Press / repeatedly to select [Setup], and then press .
4 Select the settings you want to configure.
Example:
To select a sound field
You can select from a variety of sound field modes according to
speaker connections or input sources. Select [Setup] - [Audio Setup]
- [Sound Field].
2ch Stereo
Direct
A.F.D.
Dolby Surround
Neural:X
Multi Stereo
For Details on each mode, visit the Help Guide.
http://rd1.sony.net/help/ha/strza312111/h_uc2/
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Troubleshooting
The following troubleshooting page covers frequently asked
questions.
Visit the Help Guide for detailed examples.
http://rd1.sony.net/help/ha/strza312111/h_uc2/
You can search by a keyword using the online troubleshooting guide.
If you still cannot find a solution, consult your nearest Sony dealer.
General
The top of the receiver is hot.
Phenomenon is specific to this amplifier. This is not a malfunction.
If “Control for HDMI” or “Network Standby” is set to “On,” or
“Standby Through” is set to “On” or “Auto,” the power for zone 2
is turned on, the top of the receiver may become hot even while
the receiver is in standby mode. This condition occurs because
current is flowing in the internal circuits of the receiver, and this is
normal.
Video
There is no picture or an unclear picture appears on the TV screen
or monitor, regardless of type of picture.
Select the appropriate input on the receiver (pages 10, 11).
Set your TV to the appropriate input mode.
Make sure that cables are correctly and securely connected to
equipment.
Depending on the playback equipment, equipment may need to
be set up. Refer to the operating instructions supplied with the
equipment.
Set “HDMI Signal Format” of the selected HDMI IN jack except HDMI
IN 6 (GAME) jack (for STR-ZA3100ES/STR-ZA2100ES only) to
“Standard format” in the “HDMI Setup” menu.
Specific type of image is not output or corrupted.
HDMI output
The output of the HDMI video signals of the receiver may be set
to “OFF.” In this case, select “HDMI OUT A” or “HDMI OUT B”
using the HDMI OUT button on the receiver (page 10) or HDMI
OUTPUT button on the remote control (page 11).
Sony recommends that you use an HDMI authorized cable or
HDMI cable made by Sony. Be sure to use High Speed HDMI™
cables with Ethernet. Premium High Speed HDMI™ cable with
Ethernet is required for 4K/60p 4:4:4 8 bit and 4K/60p 4:2:0 10
bit, etc.
4K image
Depending on the TV or video equipment, 4K images may not
be displayed. Check the video capability and setting of your TV
or video device. Also, make sure to connect to the receiver to an
HDMI input jack of a TV or video equipment supporting 4K. You
have to connect an HDMI cable to an HDMI jack that supports
HDCP 2.2 when you use a playback device for 4K resolution
video content, etc.
Audio
There is no sound, no matter which equipment is selected, or only
a very low-level sound is heard.
Check that the speakers and equipment are connected correctly.
Check that both the receiver and all equipment are turned on.
Check that MASTER VOLUME control is not set at –∞ dB. Try to set
it at about –40 dB.
Check that SPEAKERS is not set to “OFF” (page 10).
Try pressing the input button on the remote control to select the
equipment of your choice.
HDMI input
Depending on the playback equipment, equipment may need to
be set up. Refer to the operating instructions supplied with the
equipment.
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Error messages
You can check the status of the receiver by the message. See the
following to solve the problem. If any problem persists, consult your
nearest Sony dealer.
PROTECTOR
The receiver is covered and ventilation holes are blocked. The
receiver will automatically turn off after a few seconds. Remove
the object covering the upper panel of the receiver and turn on the
power again.
Irregular current is output to the speakers due to a short circuit on
the speaker terminals. The receiver will automatically turn off after
a few seconds. If the protective device on the receiver is activated
due to a short-circuit problem, turn off the receiver.
Check the connection of the speakers and turn on the power again.
UPDATE FAILED
Insert a USB flash drive on which the package file for updating the
receiver is saved, and then turn the receiver off and turn it on
again.
List of messages after Auto Calibration measurements
Display Explanation
Code 31 Front speakers are not selected properly. Select the front
speakers using SPEAKERS and perform the Auto Calibration
again (page 10).
Display Explanation
Code 32, Code
33
Code 34 Speakers are not placed in the proper position. Speakers or a
Code 35 The measurement result is not match to the speaker pattern
Warning 40
Warning 41,
Warning 42
Warning 43 The distance and position of a subwoofer cannot be
Warning 44 Measurement has been completed. However the speakers
NO WARNING There is no warning information.
Speakers were not detected or not connected properly.
None of the front speakers are connected or only one front
speaker is connected.
Either the surround left or surround right speaker is not
connected.
A surround back speaker is connected only to the SPEAKERS
SURROUND BACK/HEIGHT (FRONT B/BI-AMP/ZONE 2) R
terminal. If connecting only one surround back speaker,
connect it to the SPEAKERS SURROUND BACK/HEIGHT
(FRONT B/BI-AMP/ZONE 2) L terminal.
Either the Height1 left or Height1 right speaker is not
connected (for STR-ZA3100ES/STR-ZA2100ES).
Either the Height2 left or Height2 right speaker is not
connected (for STR-ZA3100ES/STR-ZA2100ES).
Either the Height left or Height right speaker is not
connected (for STR-ZA1100ES).
The calibration microphone is not connected. Make sure
that the calibration microphone is connected properly and
perform the Auto Calibration again.
If the calibration microphone is connected properly but the
error code still appears, the calibration microphone cable
may be damaged.
calibration microphone on the right or left may be placed
wrongly. See the supplied Startup Guide and check the
speaker position.
you set. See the Help Guide and change the setting to fit the
actual speaker pattern.
The measurement process has been completed and a high
noise level has been detected. You may be able to achieve
better results if you try the process again in a quiet environment.
The input from the calibration microphone is too large.
The distance between the speaker and the calibration
microphone may be too small. Set them further apart and
perform the measurement again.
detected. This may be caused by noise. Try performing the
measurement in a quiet environment.
are not placed in the proper position with respect to each
other. See the supplied Startup Guide and check the relative
positions of the speakers.
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Specifications
AUDIO POWER SPECIFICATIONS
POWER OUTPUT AND TOTAL HARMONIC DISTORTION:
STR-ZA3100ES
With 6 ohm loads, both channels driven, from 20 – 20,000 Hz; rated
100 watts per channel minimum RMS power, with no more than 0.09%
total harmonic distortion from 250 milliwatts to rated output.
STR-ZA2100ES
With 6 ohm loads, both channels driven, from 20 – 20,000 Hz; rated
95 watts per channel minimum RMS power, with no more than 0.09%
total harmonic distortion from 250 milliwatts to rated output.
STR-ZA1100ES
With 6 ohm loads, both channels driven, from 20 – 20,000 Hz; rated
90 watts per channel minimum RMS power, with no more than 0.09%
total harmonic distortion from 250 milliwatts to rated output.
Amplifier section
STR-ZA3100ES
POWER OUTPUT
Rated Power Output at Stereo Mode
(6 ohms 20 Hz – 20 kHz, THD 0.09%): 100 W + 100 W
Reference Power Output at Stereo Mode
(8 ohms 20 Hz – 20 kHz, THD 0.09%): 80 W + 80 W
Reference Power Output
(6 ohms 1 kHz, THD 0.9%)
FRONT: 120 W + 120 W
CENTER: 120 W
SURROUND: 120 W + 120 W
SURROUND BACK: 120 W + 120 W
Reference Power Output
(8 ohms 1 kHz, THD 0.9%)
FRONT: 110 W + 110 W
CENTER: 110 W
SURROUND: 110 W + 110 W
SURROUND BACK: 110 W + 110 W
1) 2)
Reference Power Output at Surround Mode
3)
(6 ohms, 1 kHz, THD 0.9%)
150 W per channel
STR-ZA2100ES
POWER OUTPUT
1) 2)
Rated Power Output at Stereo Mode
(6 ohms 20 Hz – 20 kHz, THD 0.09%): 95 W + 95 W
Reference Power Output at Stereo Mode
(8 ohms 20 Hz – 20 kHz, THD 0.09%): 75 W + 75 W
Reference Power Output
(6 ohms 1 kHz, THD 0.9%)
FRONT: 115 W + 115 W
CENTER: 115 W
SURROUND: 115 W + 115 W
SURROUND BACK: 115 W + 115 W
Reference Power Output
(8 ohms 1 kHz, THD 0.9%)
FRONT: 105 W + 105 W
CENTER: 105 W
SURROUND: 105 W + 105 W
SURROUND BACK: 105 W + 105 W
Reference Power Output at Surround Mode
(6 ohms, 1 kHz, THD 0.9%)
145 W per channel
3)
STR-ZA1100ES
POWER OUTPUT
Rated Power Output at Stereo Mode
(6 ohms 20 Hz – 20 kHz, THD 0.09%): 90 W + 90 W
1) 2)
Reference Power Output at Stereo Mode
(8 ohms 20 Hz – 20 kHz, THD 0.09%): 70 W + 70 W
Reference Power Output
(6 ohms 1 kHz, THD 0.9%)
FRONT: 110 W + 110 W
CENTER: 110 W
SURROUND: 110 W + 110 W
SURROUND BACK: 110 W + 110 W
Reference Power Output
(8 ohms 1 kHz, THD 0.9%)
FRONT: 100 W + 100 W
CENTER: 100 W
SURROUND: 100 W + 100 W
SURROUND BACK: 100 W + 100 W
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Reference Power Output at Surround Mode
continued
3)
(6 ohms, 1 kHz, THD 0.9%)
140 W per channel
1)
Measured under the following conditions:
Power requirements: 120 V AC, 60 Hz
2)
Depending on the sound field settings and the source, there may be
no sound output.
3)
Reference power output for front, center, surround, surround back
speakers.
Frequency response*
SA-CD/CD, TV, AUX, VIDEO 10Hz – 100kHz
± 3 dB
Inputs (Analog)
SA-CD/CD, TV, AUX, VIDEO Sensitivity: 150 mV
Impedance: 50 kohms
S/N*: 105 dB (A, 20 kHz LPF, 500 mV)
* When “Direct” is being used and an analog input is selected.
Inputs (Digital)
IN (BD/DVD) (Coaxial) Impedance: 75 ohms
IN 1 (AUX), IN 2 (TV) (Optical) S/N: 96 dB (A, 20 kHz LPF)
S/N: 96 dB (A, 20 kHz LPF)
Outputs
ZONE2, ZONE 3 (AUDIO OUT) Voltage: 2 V
STR-ZA3100ES
FRONT L/R, CENTER, SURROUND L/
R,
SURROUND BACK L/R
SUBWOOFER
, HEIGHT L/R,
Impedance: 1 kohm
Voltage: 2 V
Impedance: 1 kohm
STR-ZA2100ES
HEIGHT L/R, SUBWOOFER Voltage: 2 V
STR-ZA1100ES
SUBWOOFER Voltage: 2 V
Impedance: 1 kohm
Impedance: 1 kohm
FM tuner section
Tuning range
87.5 MHz – 108.0 MHz
Antenna (aerial)
FM wire antenna (aerial)
Antenna (aerial) terminals
75 ohms, unbalanced
AM tuner section
Tuning scale Tuning range
10kHz step 530kHz – 1,710kHz
9 kHz step 531 kHz – 1,710 kHz
Antenna (aerial)
Loop antenna (aerial)
Network section
Wired LAN
STR-ZA3100ES: 1000BASE-T*
STR-ZA2100ES/STR-ZA1100ES: 100BASE-TX*
* We recommend using a Category 7 cable.
Video section
Inputs/Outputs
Video: 1 Vp-p, 75 ohms
Inputs
COMPONENT VIDEO:
Y: 1 Vp-p, 75 ohms
: 0.7 Vp-p, 75 ohms
P
B
: 0.7 Vp-p, 75 ohms
P
R
80 MHz HD Standby Through
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HDMI Input/Output (HDMI Repeater block)
The HDMI IN 1, 2, 3, 4, and 5 jacks support bandwidths of up to 18
Gbps when [HDMI Signal Format] in the [HDMI Setup] menu is set
to [Enhanced format], and bandwidths of up to 9 Gbps when [HDMI
Signal Format] in the [HDMI Setup] menu is set to [Standard
format].
The HDMI IN 6 (GAME) jack (STR-ZA3100ES/STR-ZA2100ES only)
supports bandwidths of up to 9 Gbps.
The HDMI OUT A jack supports bandwidths of up to 18 Gbps.
The HDMI OUT B jack supports bandwidths of up to 18 Gbps when
[HDMI Out B Mode] in the [HDMI Setup] menu is set to [Main], and
bandwidths of up to 9 Gbps when [HDMI Out B Mode] in the [HDMI
Setup] menu is set to [Zone2].
All HDMI IN and HDMI OUT jacks support HDCP 2.2, ITU-R BT.2020
wide color spaces, and HDR (High Dynamic Range) contents passthrough.
HDCP 2.2 is newly enhanced copyright protection technology that
is used to protect content such as 4K movies.
BT.2020 color space isnew wider color standard that is defined for
ultra-high definition television systems.
HDR is an emerging video format that can display a wider range of
brightness levels.
Supported video formats
3D
Format 2D
4096 × 2160p @ 59.94/60 Hz
4096 × 2160p @ 50 Hz
4096 × 2160p @ 29.97/30 Hz **
4096 × 2160p @ 25 Hz
4096 × 2160p @ 23.98/24 Hz **
3840 × 2160p @ 59.94/60 Hz
3840 × 2160p @ 50 Hz *
3840 × 2160p @ 29.97/30 Hz
Frame
packing
Side-by-
Side (Half)
*
*
**
*
**
Over-Under
(Top-and-
Bottom)
3D
Format 2D
3840 × 2160p @ 25 Hz **
3840 × 2160p @ 23.98/24 Hz **
1920 × 1080p @ 59.94/60 Hz
1920 × 1080p @ 50 Hz
1920 × 1080p @ 29.97/30 Hz
1920 × 1080p @ 25 Hz
1920 × 1080p @ 23.98/24 Hz
1920 × 1080i @ 59.94/60 Hz
1920 × 1080i @ 50 Hz
1280 × 720p @ 59.94/60 Hz
1280 × 720p @ 50 Hz
1280 × 720p @ 29.97/30 Hz
1280 × 720p @ 23.98/24 Hz
720 × 480p @ 59.94/60 Hz
720 × 576p @ 50 Hz
640 × 480p @ 59.94/60 Hz
* If you use YCbCr 4:4:4/YCbCr 4:2:2/RGB 4:4:4 or YCbCr 4:2:0 deep
color (10 bit or 12 bit) of these video formats, be sure to use HDMI IN 1,
Frame
packing
Side-by-
Side (Half)
Over-Under
(Top-and-
Bottom)
2, 3, 4 and/or 5 jacks, and Premium High Speed HDMI Cables, which
can support bandwidth up to 18 Gbps.
** If you use deep color (10 bit or 12 bit) of these video formats, be sure
to use HD MI I N 1, 2, 3, 4 and /or 5 j ack s, a nd Pr emiu m Hig h Spe ed HD MI
Cables, which can support bandwidth up to 18 Gbps.
Supported digital audio formats
Digital audio format
Dolby Digital [DOLBY DIGITAL] 5.1 COAXIAL/OPTICAL,
Dolby Digital Plus [DOLBY
DIGITAL +]
Dolby TrueHD [DOLBY TrueHD]
1)
Maximum number
of decoded
channels
7.1 HDMI
1)
7.1 HDMI
Connection with
the receiver
HDMI
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