Sony PM-0050 User Guide

Start Guide
Preface
Thank you for purchasing "XPERIA VL SOL21" (simply called "the SOL21" or "this product" from here on). Before using your
terminal, read "Start Guide" (this manual) and "取扱説明書詳細 (Full Instruction Manual)" (Japanese) to ensure safe use and handling.
"Start Guide" (this manual)
Basic operations of major functions of the SOL21 are described. For detailed descriptions on various functions, refer to the "Manual SOL21" application installed on the SOL21 or "取扱説 明書詳細版 (Full Instruction Manual)" (Japanese) available on the au homepage.
http://www.au.kddi.com/torisetsu/index.html
Company names, system name and product names
generally referred to in this manual are trademarks or registered trademarks of respective companies. The TM,® marks may be omitted in this manual.
"Manual SOL21" application
The SOL21 provides you with preinstalled "Manual SOL21" application for detailed descriptions. You can activate some functions from the instructions.
From the Home screen, [ ]X[Manual SOL21]
When you activate for the first time, follow the onscreen
instructions to download and install application.
For Those Requiring an English Instruction Manual
You can download the English version of manuals from the au website (available from approximately one month after the product is released).
Download URL: http://www.au.kddi.com/torisetsu/index. html
Safety precautions
Before you start using the SOL21, make sure to read the "Cautions on using SOL21" to ensure correct use. Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage:
http://www.kddi.com/customer/service/au/trouble/kosho/ index.html
Electronic certificate and certification number for this product
To refer to details (including certification numbers) on authorization and compliance mark particular to the this product, perform the following operation.
To check authorization and compliance mark
1 From the Home screen, tX[Settings]X[About
phone]X[Legal information]X[Certificates]
This product has acquired the certification of conformity with technical regulations for the specified radio station based on the Radio Law, and the "Technical Conformity Mark " is checked on the product as a certificate. Please refer to the Regulatory in the SOL21 for certification.
If the screws of the product are removed and modifications are made to the internal components, the certification of conformity with technical regulations will become invalid. Never use the product without the valid certification. Doing so violates the Radio Law.
When using the product
Communication is not possible even inside the service area
in places where the signal does not reach (e.g. tunnels and basements). Also, communication is sometimes not possible in poor reception areas. Communication is sometimes interrupted if you move into a poor reception areas during communications.
A feature of digital communications used on the product is that
consistent, high communications quality continues to be maintained even under the weak signal down to a limit. Accordingly, communication is sometimes interrupted if this limit is reached and exceeded during communications.
Since this product uses radio waves, the possibility of
communication intercepts by third parties cannot be eliminated. (Though CDMA/GSM system has highly secure confidential communication features.)
This product is compatible with the international roaming
service. Each network service described in this manual varies depending on the area and service content. For details, refer to the "Manual SOL21" application installed on the SOL21 or "取扱説明書詳細版 (Full Instruction Manual)" (Japanese) available on the au homepage.
Since this product is a radio station under the Radio Law, you
may be asked to temporarily submit the product for inspection in accordance with the Radio Law.
When the au IC-Card is inserted in your cell phone, the
product number of the cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone.
Take care not to inconvenience people around you when
you use the product in a public place.
When the product is used by a child, parents or guardians
should thoroughly read the "Start Guide" (this manual) and teach the child how to use it.
Use of the product is not allowed in the following places!
Do not use a cell phone while driving a car or riding a
motorbike or bicycle. It may cause a traffic accident. Use of a cell phone while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations.
Do not use this product while you are aboard an airplane.
Use of electric devices transmitting radio waves in airplane is prohibited by law. Some airline companies, however, allow their passengers to use cell phones. For details, contact the airline company you use.
Notes for overseas usage
If you do not make E-mail (@ezweb.ne.jp) initial settings in Japan, you cannot perform data communication overseas.
Even if you do not use E-mail (〜@ezweb.ne.jp), make sure to set E-mail (@ezweb.ne.jp) before leaving Japan. For detail on E-mail (@ezweb.ne.jp) initial settings, refer to "Setting Guide" available on au homepage.
Regarding notations used in this document
In this manual, keys are represented by simplified
illustrations such as x, y, t.
Operations of tapping menu items/icons/buttons on the
screen etc. are indicated as [(name of the item etc.)].
Screen illustrations shown in this manual may look different
from the actual screens. In some cases, minor details or a part of a screen may be omitted.
In this manual, "microSD™ memory card" and
"microSDHC memory card" are abbreviated as "microSD memory card" or "microSD".
"The Company" as appears on the product refers to the
following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: Sony Mobile Communication Japan, Inc.
Using au災害対策 (au Disaster Countermeasure)
This is an application in which you can use Disaster Message Board and Early warning mail (earthquake early warnings and disaster/evacuation information). The emergency early warning mail is a service that distributes emergency earthquake information or disaster evacuation information to all au cell phones in specified areas simultaneously. When you receive emergency earthquake information, ensure your safety and take proper action according to the situation around you.
1 From the Home screen, [ ]→[au災害対策 (au Disaster
Countermeasure)].
Information
Reception of emergency early warning mail is notified by a
special warning tone. It is not possible to change the warning tone.
Emergency earthquake information is sent to areas where
strong quakes (over 4 degrees) are expected when the earthquake whose the maximum seismic intensity 5 lower is anticipated occurs.
Immediately after an earthquake occurs, quakes (P waves
and initial tremors) near the epicenter are detected and position, scale, and expected strength are automatically calculated and notification is sent as soon as possible within a few seconds to tens of seconds before the strong quakes (S waves and major tremors) caused by the earthquake start.
Emergency earthquake information may not arrive before
strong tremors in arrears near the epicenter.
Disaster evacuation information is a service that distributes
bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments.
The service is available only in Japan (it cannot be used
overseas).
No information fee or communication charge is required for
receiving emergency early warning mail.
KDDI is not liable for damages suffered by customers
resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI.
Refer to the Japan Meteorological Agency web page for
details about distribution of emergency earthquake information.
http://www.jma.go.jp/
You cannot receive emergency early warning mail when your
cell phone is turned off or during a call.
Emergency early warning mail may not be received when
your cell phone is communicating such as while sending/ receiving SMS (C-mail)/e-mail or using the browser, or if you are in a place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception.
You cannot receive the emergency early warning mail that the
reception is failed.
This delivery system is different from emergency earthquake
information provided through TV, radio, or other communication procedures, which means that the time the emergency earthquake information arrives may vary.
Information from someplace other than your current location
may be received.
a
Do you have everything?
Before you start using this product, make sure that you have all the following.
*1
SOL21
Desktop Holder (DK25)
スタートガイド (Start Guide) (Japanese)SOL21 のご利用にあたっての注意事項 (Cautions on using
SOL21) (Japanese)
携帯電話機の比吸収率などについて
and Specific Absorption Rate (SAR))
設定ガイド (Setting Guide) (Japanese) *1 Including warranty
The following items are not included in the package.
Sony Ericsson AC adapter 04 (EP800A)
<AC adapter>
<microUSB cable>
*1
Stereo Headset with Microphone
(Sample)
(Radio Frequency (RF) exposure
(Japanese)
microSD memory card
Getting ready
Names and functions of parts
*1
a Headset connection terminal b Front camera c Earpiece d Infrared data port e Light sensor: Auto-control for
display brightness
f Notification LED: Notifies
charging status, missed calls, mail reception.
g Proximity sensor: Switches
touch panel on and off to prevent from erroneous operation during a call.
h Volume key/Zoom key:
m
i Power key/Screen lock key:
p
j Display (touch panel) k GPS antenna* l Camera m Second microphone:
Reduces noise to make easy to listen.
1
bc
d e
bcdef
nFlash/Photo light oau Micro IC Card(LTE)/
microSD memory card slot
pBuilt-in antenna /
qmicroUSB connection
a
f
rDesktop Holder connection
sFeliCa™ mark tBattery pack cover uBattery pack vStrap hole wSpeaker
g
xBuilt-in antenna
h
yMicrophone
i
*1 The antenna is built in the
j
®
Bluetooth
terminal
terminal
SOL21. Covering around antenna may affect the communication quality.
/Wi-Fi®antenna
*1
*1
n
o
lm
k
y
Attaching/Removing the au IC-Card
Before inserting/removing the au IC-Card, make sure to turn the power off.
Attaching the au IC-Card
1 Open the au IC-Card slot cover , and put your fingernail
under the back side of the tray to pull it out to the
p
q
r s
t
u
v w
x
position shown.
Do not pull the tray away from the SOL21.
Tray
2 Set the au IC-Card with the IC (metal) side down
checking its orientation and inset the tra y straight all the way into the slot.
auMicroICCard(LTE)
Notch
3 Close the au IC-Card slot cover and make sure that there
are not any space between the cover and body.
Removing the au IC-Card
1 Open the au IC-Card slot cover to pull out the tray. Pinch
the opposite side of au IC-Card notch, and pull it out lifting up a little.
Do not pull the tray away from the SOL21.
2 Close the au IC-Card slot cover and make sure that there
are not any space between the cover and body.
Information
Note the following points, which may cause malfunction or
damage, when handling the au IC-Card. Do not touch the IC (metal) part of the au IC-Card or the IC
card terminal inside the SOL21.
Insert the au IC-Card in the correct direction.Do not use force to attach or remove the au IC-Card.
Do not lose the au IC-Card after it has been removed.Do not insert a micro au IC-Card attached to the conversion
adapter. Doing so might cause a fault.
Attaching/Removing a microSD memory card
Attaching a microSD memory card
1 Open the microSD memory card slot cover, and insert
the microSD memory card with the te rm inal si de faci ng up straight and slowly into the slot until it clicks.
2 Close the microSD memory card slot cover and make
sure that there are not any space between the cover and body.
Information
Make sure that the top and bottom of the microSD memory
card are facing correctly. Trying to force a wrongly oriented card into the slot could make it impossible to remove the card and result in damage.
Removing a microSD memory card
Make sure to unmount a microSD memory card before removing.
1 From the Home screen,tX[Settings]X[Storage]
X[Unmount SD card].
2 Open the microSD memory card slot and insert the
memory card slowly and str aight i nto t he sl ot until it clicks.
ijklmgh
3 Pull out the microSD memory card slo wly . 4 Close the microSD memory card slot cover and make
sure that there are not any space betwe en t he co v er a nd body.
Charging
When you purchase the SOL21, the battery pack is not fully charged. Be sure to charge the battery pack before use.
Charging with the AC adapter
1 Open the microUSB connection terminal cover and
insert the microUSB plug of the microUSB cable straight with the printed side down into the microUSB connection terminal of the SOL21.
2 Insert the USB plug of the microUSB cable straight with
the printed side facing up into the microUSB connection terminal of the AC ada pter. Then plug it into the wall outlet.
3 When charging is finished, remove the microUSB plug of
the microUSB cable from the SOL21 and close the microUSB connection terminal cover.
4 Remove the AC adapter from the outlet.
Charging with a PC
1 Open the microUSB connection terminal cover and
insert the microUSB plug of the microUSB cable straight with the printed side down into the microUSB connection terminal of the SOL21.
2 Insert the USB plug of the microUSB cable into the USB
port of a PC.
When a confirmation screen for installation of PC Companion software appears on the SOL21, tap "Skip". When a screen for new hardware detection etc. appears on the PC, select "Cancel".
3 When charging is finished, remove the microUSB plug of
the microUSB cable from the SOL21 and close the microUSB connection terminal cover.
4 Remove the USB plug of the microUSB cable from the
USB port of the PC.
* You cannot charge the SOL21 using the AC adapter and a PC at
the same time.
Charging with the Desktop Holder
1 Insert the microUSB plug of the microUSB cable with the
printed side up into the microUSB connection
terminal of the Desktop Holder straight.
2 Insert the USB plug of the microUSB cable straight with
the printed side facing up into the microUSB connection terminal of the AC adapter. Then plug it into the wall outlet.
3 Insert the SOL21 into the Desktop Holder. 4 When charging is finished, remove the SOL21 from the
Desktop Holder.
* You cannot charge the SOL21 using the Desktop Holder
connected to a PC.
pqrstno
Information
Use the SOL21 with the back cover attached. Charging does
not start without the back cover.
When the charging starts, notification LED turns in red/
orange/green according to the battery level. Green LED indicates that the battery charge reaches 90 percent or more. To check the battery level, from the Home screen, tX [Settings]X[About phone]X[Status] and see "Battery level". When charging is finished, "100%" is shown.
When you start charging the battery with the SOL21 powered
off, the power turns on even though you cannot operate the au phone. Do not charge the battery in a place where the use is prohibited such as in airplane or hospital.
Charging with a PC or while using the camera may take
longer.
Turning the SOL21 on (Initial settings)
Turning the SOL21 on
1 p (over 1 sec.)
The key unlock screen appears.
2 Drag " " (left) to " " (right ).
Turning the SOL21 off
1 p (over 1 sec.)
The Phone options screen appears.
2 [Power off]X[OK]
Initial settings
The first time the SOL21 turns on, the initial setting screen appears automatically. After setting the display language, "Setup guide" appears. Follow the onscreen instructions to set each function. For details, refer to the supplied "Setting Guide".
1 [English (United States)]X[Done]
"ようこそ" screen appears. You can set up the main function.
2 []
A setting screen for Internet connection appears.Tap "Mobile network and Wi-Fi" or "Wi-Fi only".
3 []
A setting screen of wireless network appears. Tap "Search for networks" to set up connection of Wi-Fi
®
network.
4 []
A setting screen for services appears. You can set up online services.
5 []
A setting screen for auto-update appears. Tap "Synchronize automatically" or "No thank you".
6 []X[Finish]
A security screen of SOL21 appears. Set up "3LM Security". Subscribe "Anshin Security Pack" and for using "3LM Security", tap "Start now". When you do not use "3LM Security", tap "Skip" to finish the initial settings.
7 [I Accept]X[Activate]XtX[Quit]
The Home screen appears.
Information
Set up items can be set or change later as required. To
make the settings later, from the Home screen, [ ]X[Setup guide] or from the Home screen, tX[Settings] and set each item.
To set online service, make sure that data communication is
enabled. Check that is displayed on the status bar.
You can use the SOL21 without setting your Google account,
the Google services such as Google Talk, Gmail, Android Market, etc. are not available.
Setting key lock
When the key lock is set, the screen light turns off to avoid the keys or touch screen from false operations. The screen light turns off and keys of the SOL21 are locked
when the specified time elapses.
1 While the screen is displayed, p
Unlocking the keys
The key unlocking screen appears when turning the power on or the backlight on by pressing p.
1 Drag " " (left) to " " (right).
Continued on next page
Basic operation
Key operation
The followings are the main functions of x, y, t keys located under the screen.
x
Back
y
Home
t
Menu
Return to the previous screen. Close a dialog box, menu, or the Notification panel.
Display the Home screen. Long-touch to open an application window recently closed.
Display options menu available on the current screen or application. When entering characters, long-touch to show/ hide the software keyboard. From the Home screen, long-touch to show the QWERTY keyboard and tap any key to activate Google Search.
uv
Using the touch panel
The display on the SOL21 is a touch panel operated by touching it with your finger.
Tap/Double-tap
Lightly touch and release your finger. Double-tap: Tap the same position twice.
Long-touch
Keep touching an item etc.
Slide
Lightly touch and trace to the desired direction.
Flick
Quickly move (flicking) your finger up, down, right, or left.
Pinch
Touch the screen with two fingers and widen (pinch-out)/ narrow (pinch-in) the fingers' distance.
Drag
Keep touching an item or icon, trace it to the desired direction.
Home screen
The Home screen consists of five screens, the center screen and two for each side. The center screen is the default screen to operate the SOL21. Tapping y returns to the Home screen at any time. a Home screen position
Indicates which screen of the five home screens you are in.
b Widgets c Wallpapers d Application key e Media folders (Gallery, Music,
FM radio, Camera)
f Shortcuts (Applications)
Switching the Home screen
Slide or flick the Home screen to move to adjacent home screens.
Adding shortcuts and widgets on the Home screen
You can change wallpaper or theme of the Home screen and add, delete, move shortcuts of applications, widgets or folders on the Home screen.
1 From the Home screen, tX[Add] 2
Widgets Select widget to add.
e f
wxyzA
Applications Add a shortcut of application.
Folder Add a folder.
Shortcuts Add a shortcut of contact you call or send
Wallpapers Select wallpaper from Gallery/Live
a
b
c
d
Themes Set background image for the Home
Information
Long-touch shortcut, widget, or folder icon to move.
Deleting shortcuts/widgets/folders
1 From the Home screen, long-touch icon to be deleted.
appears at the bottom of the screen.
mail frequently, etc.
wallpapers/Xperia™ wallpapers to replace.
screen or settings screen.
2 Drag the icon to " " then release your finger.
Using the Applications screen
You can call up functions from the Applications screen. Application icons installed to the SOL21 are also displayed.
Activating an application
When you tap an application icon to use function, communication fees may be charged depending on the function.
1 From the Home screen, [ ].
The Applications screen appears. Slide/Flick left or right to switch the Applications screen.
2 Tap an icon of application to use.
Information
Main applications preinstalled by default
, Phone, Contacts Market
, E-mail,
SMS (C-mail)
Browser Maps
Settings Google Search
, Camera, Gallery Manual SOL21
Downloading applications
You can download applications such as convenient tools and games from the Android market and install them to use on the SOL21. To use Android Market, you need to set a Google account.
For details, refer to the "Setting Guide".
Deleting (uninstalling) applications
Before deleting installed applications, back up contents related to the application that you want to save including data saved in the application.
Information
Some applications cannot be deleted.
, Alarm and Clock,
Calendar
Viewing the status of the SOL21
Status bar
The status bar is located at the top of the SOL21 screen. Notification icons which inform missed calls, new mail, operations in progress, etc. appear on the left of the status bar, and status icons which indicate the status of the SOL21 appear on the right.
Information
Main icons displayed on the status bar
Notification icon Status icon
New Gmail message USB is connected.
New PC mail message
New Email message , Signal level, Out of
New SMS (C-mail) , Battery level,
Calling Silent mode set
Missed call Airplane mode is set.
Green Heart energy saving icon (Remove the AC adapter from the power outlet.)
Receiving/ Downloading data
service area
Charging
Notification panel
If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding applications.
Notification LED
Notification LED informs charging prompt, battery level while charging, missed calls, mail arrival, etc. by turning on or flashing.
Status Description
Red The battery is charging when the
remaining battery level is 10% or lower.
Orange The battery is charging when the
remaining battery level is 11%−89%.
Green The battery is charging when the
remaining battery level is 90% or higher.
Flashing red The battery level is not enough for
activating the cell phone when turning on.
Flashing green New Email, new Gmail are notified while
backlight is off.
Flashing blue Missed calls, new PC mail, new SMS
(C-mail) messages are notified while the backlight is off.
Checking own phone number
1 From the Home screen, tX[Settings]. 2 [About phone]X[Status].
Your phone number is shown under "My phone number".
Setting the Silent mode
Set the ringtone volume to "0". Setting the Silent mode on the SOL21 mutes the ringtone, operation tone, notification tones. However, the playback sound of videos and music, alarm sound, etc. are not muted.
1 From the Home screen, tX[Settings]X[Sound]. 2 Mark "Silent mode".
Information
Alternatively, p (over 1 sec.)→[Silent mode] to switch the
Silent mode on or off.
Setting Airplane mode
When airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi turned off.
®
, Bluetooth® function) are
1 From the Home screen, tX[Settings]X[Wireless &
networks].
2 Mark "Airplane mode".
Information
Alternatively, p (over 1 sec.)[Airplane mode] to switch
the Airplane mode on or off.
Entering characters
When entering characters, use the software keyboard displayed when tapping a character input box for adding contacts, creating a message, etc.
Switching keyboard
To input Japanese, use "Xperia™ Japanese keyboard" switching four input types of "Phonepad", "QWERTY keyboard", "Japanese syllabary", "Handwriting".
<Phonepad>
<Japanese syllabary> <Handwriting>
<QWERTY keyboard>
1 Tap a character input box. 2 Long-touch " " X[]/[]/[]/[].
The keyboard switches to Phonepad/QWERTY keyboard/ Japanese syllabary/Handwriting.
Information
Word suggestions or direct conversion candidates for the
entered characters appear. Tap a word to enter.
Tap " " to delete the character before the cursor.Long-touch " " to enter pictograms (only for SMS (C-mail)),
symbols (single byte/double byte), face marks from the displayed list.
Flick up/down/left/right to enter characters in each column of
kana syllabary on the Phonepad. Characters can be entered without repeatedly tapping the key (flick input).
Ta p x to stop entering characters and return to the
previous screen.
DEFGHBC
Support
Peripheral devices
For details, refer to the instruction manual for each device.
Sony Ericsson AC adapter 04 (EP 8 00A)Desktop Holder (DK25)
Information
For the latest information on peripheral devices, visit the au
homepage (http://www.au.kddi.com/) or contact the Customer Service Center.
The peripheral devices introduced on the page can be
purchased on the au Online Shop.
http://auonlineshop.kddi.com/
Troubleshooting
Before you assume that the product is malfunctioning, check the following:
Symptom What you should check
Cannot turn on power.
The power turns off unintentionally.
The power turns off while activation screen is displayed.
Is the SOL21 charged? Is p pressed for over 1 second?
Is the battery empty?
Is the battery empty?
Symptom What you should check
(out of range)
appears.
Cannot charge the battery.
Cannot operate touch panel as intended.
Cannot operate key/ touch panel.
The screen reacts slowly when the screen is tapped or a key is pressed.
A warning to charge appears.
Are you out of the service area or in an area with poor signal strength?
Is the built-in antenna covered with your finger, etc.?
Is the power plug of the AC adapter surely inserted into the outlet?
Is the microUSB plug of the microUSB cable surely inserted into the SOL21?
Is the temperature of the SOL21 raised or very low?
Are you operating with gloved hands?
Are you operating with a fingernail or foreign object on the screen?
Is the key lock set?
Is "Screen lock" set?
Turn off the power and then turn it on again.
When large amount of data is saved in the SOL21 or transferring large-size data between the SOL21 and microSD memory card, the reactions on the screen may be delayed.
The battery is almost empty.
Symptom What you should check
Battery usage time is short.
The display backlight turns off in a short while.
Display is dark. Is "Brightness" set to dark?
The screen is frozen. Cannot turn the power off.
Cannot recognize a microSD memory card.
For more details, visit au Customer Support site of au homepage.
http://www.kddi.com/customer/service/au/trouble/kosho/ index.html
Is the SOL21 charged enough? Charge the SOL21 until the notification LED turns green.
Is the built-in battery end-of-life?
Is the SOL21 left in a place where (out of range) appears for a long period?
Is set "Screen timeout" period too short?
Is the proximity sensor covered by sticker?
Try to "Reboot" or "Force-quit".
Is the microSD memory card inserted properly?
Is the microSD memory card unmounted?
Attaching the back cover
If the back cover is removed, attach the cover in the following steps.
1 Check the orientation of the back cover and attach it to
fit the SOL21 body. Push each tab to close firmly .
Rebooting/Force-quitting the SOL21
The battery of the SOL21 is built in and cannot be removed. To reboot the SOL21, perform the following steps.
Rebooting the SOL21
1 Press p and upper of m at the same time for
approximately 5 seconds, and release your finger after the SOL21 vibrates once.
Force-quitting the SOL21
1 Press p and upper of m at the same time for
approximately 10 se conds, a nd rele ase your finger after the SOL21 vibrates 3 times.
Forinquiries,call:CustomerServiceCenter
Forgeneralinformationandcharges(tollfree)
Fromfixe d-li nepho nes:

007 7-7-111
Forloss,theftordamageandoperationinformation(tollfree)
Fromfixe d-li nepho nes:

0077-7-113
Incaseabovenumbersarenotavailable,(tollfree)

0120-977- 033

0120-977- 699
Soldby:KDDICORPORATION, OKINAWACELLULARTELEPHONECOMPANY Manufacturedby:SonyMobileCommunicationsJapan,Inc
Fromaucellphones:
157
withoutareacode
Fromaucellphones:
113
withoutareacode
(exceptOkinawa)
(Okinawa)
CellphoneandPHSoperatorscollectand recycleunusedtelephones, batteriesandbatterychargersatstoresbearingthelogoregardless of brand and manufacturer to protect the environment andreuse valuableresources.
February2012,1stEdition
1261-5912.1
Updating software
You can update the SOL21 to the most recent software for optimal performance and to get the latest enhancements. You are charged for data communication when connecting
to the Internet from the SOL21 by using packet communication.
You are recommended to back up your data before
updating software.
For details, visit http://www.sonymobile.co.jp/support/ or
refer to the "Manual SOL21" application or "取扱説明書詳細 (Full instruction manual)" (Japanese) available on au homepage.
Downloading and updating software
Update files can be downloaded from the Internet web site via wireless communication into the SOL21 directly. To download software updates only via Wi-Fi
screen, [ ]X[Update center]XtX[Settings]X[Allow automatic update:] and select "Via Wi-Fi only". If you set to "Via 3G/Wi-Fi" for updating, note that if Wi-Fi becomes unstable, packet communication may take over place automatically, which applies communication fees.
1 From the Home screen, [ ]X[Update center]. 2 [System]XtX[Refresh].
Connecting to a PC for updating software
You can update software using PC Companion which can be installed from the SOL21. Install PC Companion to your PC beforehand.
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communication
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After-sales service
When asking for repair
For repair, contact Secure cell phone support center.
During the warranty period
Outside the warranty period
Information
Before handing in the product for repair, make a backup of
the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.
Recycled parts that meet the Company's quality standards
are sometimes used for repair.
Collected au cell phones by Replacement cell phone delivery
service which you used before are recycled to cell phones for replacement after repairs. Also replaced parts by au after­sales service are collected and recycled by KDDI. They are not returned to customers.
Performance parts for repair
The Company retains performance parts for repair of the SOL21 main unit and its peripherals for six years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.
Repairs will be done based on the terms of services of the free-of-charge repair warranty described on the warranty card.
We shall repair the product for a charge as requested by the customer if repair renders it usable.
JKLMN
Warranty card
At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.
Secure cell phone support plus
An after-sales service membership program on a monthly basis called "Secure cell phone support plus" (monthly fee: 399 yen including tax) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Secure cell phone support center.
Information
You can apply for membership only at the time of purchasing
your au cell phone.
Once you cancel the membership, you cannot reapply for it
until you purchase an au cell phone next time.
Note that when changing the model or purchasing an extra
cell phone, this service only covers the most recently purchased au cell phone.
When an au cell phone is handed over to you or someone
else, the Secure cell phone suport plus membership is also handed over to the successor of the cell phone.
When you get a new au cell phone by changing the model or
purchasing an extra cell phone, the "Secure cell phone support plus" membership for the old au cell phone is automatically canceled.
Service contents are subject to change without notice.
au IC-Card
The au IC-Card is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.
After-sales service
If you are unsure about anything regarding after-sales service, contact the following service contact.
Customer Service Center (for service canceling procedure or operation in case of loss or theft)
From a land-line phone, 0077-7-113 (toll-free) From an au cell phone, 113 without area code (toll free)
Secure cell phone support center (for loss, theft, damage)
From a land-line phone/From an au cell phone,
0120-925-919 (toll-free)
Business hours 9:0021:00 (7 days a week)
au after-sales service information
Replacement cell phone delivery service
Secure cell phone support plus members
Spontaneous failure 1st year Free of charge Spontaneous failure after
2nd year Partially damage, water
soak, irreparable damage, theft or loss
Non-Secure cell phone support plus member
Spontaneous failure 1st year No recompense Spontaneous failure after
2nd year Partially damage, water
soak, irreparable damage, theft or loss
* Charge amounts are all tax-included.
Customer charge 1st: 5,250 yen 2nd: 8,400 yen
Holding over and repair
Secure cell phone support plus members
Spontaneous failure 1st year Free of charge Spontaneous failure after
2nd year Partially damage Customer charge
Water soak, irreparable damage
Theft, loss
Non-Secure cell phone support members
Spontaneous failure 1st year Free of charge Spontaneous failure after
2nd year Partially damage Water soak, irreparable
damage Theft, loss
* Charge amounts are all tax-included.
Information Replacement cell phone delivery service
When you have trouble with your au cell phone,
replacement cell phone (same model, same color, including new battery) is delivered to the specified place by calling to. Return your damaged cell phone within 14 days after replacement cell phone is delivered.
Available up to twice in a year from the day you use this
service as a start day. If you do not use this service in the past year at the subscription to this service, it will be 1st and if you use, it will be 2nd.
* For details, refer to au homepage.
Free of charge (three-year warranty)
Upper limit: 5,250 yen No recompense
Actual cost
No recompense (model change)
Holding over and repair
Repairs due to water soak and irreparable damage are not
covered by this service.
Damages and malfunctions intentionally caused by the
customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.
You cannot receive a refund for replacement of the outer casing
due to stains, scratches, paint removal, etc. on the outer casing.
Main specifications
Display Approx. 4.3 inches TFT 16,777,216
Weight Approx. 149 g (with internal battery) Dimension (W x H x T) Continuous
call time
Continuous stand-by time
Information
The continuous talk time and continuous standby time may
drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.
In Japan Approx. 570 minutes Overseas
(GSM) In Japan Approx. 330 hours (3G)
Overseas (GSM)
colors 720 × 1,280 dots
Approx. 66 mm× 126 mm ×11.9 mm
Approx. 490 minutes
Approx. 230 hours (3G and Wireless LAN (Wi-Fi
Approx. 440 hours
®
) function)
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