Sony PM-0050 User Guide

Start Guide

Disaster evacuation information is a service that distributes bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments.

The service is available only in Japan (it cannot be used overseas).

No information fee or communication charge is required for receiving emergency early warning mail.

KDDI is not liable for damages suffered by customers resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI.

Refer to the Japan Meteorological Agency web page for details about distribution of emergency earthquake information.

http://www.jma.go.jp/

You cannot receive emergency early warning mail when your cell phone is turned off or during a call.

Emergency early warning mail may not be received when your cell phone is communicating such as while sending/ receiving SMS (C-mail)/e-mail or using the browser, or if you are in a place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception.

You cannot receive the emergency early warning mail that the reception is failed.

This delivery system is different from emergency earthquake information provided through TV, radio, or other communication procedures, which means that the time the emergency earthquake information arrives may vary.

Information from someplace other than your current location may be received.

g

3Pull out the microSD memory card slowly.

4Close the microSD memory card slot cover and make sure that there are not any space between the cover and body.

Charging

When you purchase the SOL21, the battery pack is not fully charged. Be sure to charge the battery pack before use.

■ Charging with the AC adapter

1Open the microUSB connection terminal cover and insert the microUSB plug of the microUSB cable straight with the printed side down into the microUSB connection terminal of the SOL21.

2Insert the USB plug of the microUSB cable straight with the printed side facing up into the microUSB connection terminal of the AC adapter. Then plug it into the wall outlet.

3When charging is finished, remove the microUSB plug of the microUSB cable from the SOL21 and close the microUSB connection terminal cover.

4Remove the AC adapter from the outlet.

■ Charging with a PC

1Open the microUSB connection terminal cover and insert the microUSB plug of the microUSB cable straight with the printed side down into the microUSB connection terminal of the SOL21.

Preface

Thank you for purchasing "XPERIA VL SOL21" (simply called "the SOL21" or "this product" from here on). Before using your terminal, read "Start Guide" (this manual) and "(Full Instruction Manual)" (Japanese) to ensure safe use and handling.

About manuals

■ "Start Guide" (this manual)

Basic operations of major functions of the SOL21 are described.

For detailed descriptions on various functions, refer to the "Manual SOL21" application installed on the SOL21 or "(Full Instruction Manual)" (Japanese) available on the au homepage. http://www.au.kddi.com/torisetsu/index.html

Company names, system name and product names generally referred to in this manual are trademarks or registered trademarks of respective companies. The TM,® marks may be omitted in this manual.

■ "Manual SOL21" application

The SOL21 provides you with preinstalled "Manual SOL21" application for detailed descriptions.

You can activate some functions from the instructions.

From the Home screen, [ ]X[Manual SOL21]

When you activate for the first time, follow the onscreen instructions to download and install application.

■ For Those Requiring an English Instruction

Manual

You can download the English version of manuals from the au website (available from approximately one month after the product is released).

Download URL: http://www.au.kddi.com/torisetsu/index. html

Safety precautions

Before you start using the SOL21, make sure to read the "Cautions on using SOL21" to ensure correct use.

Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage: http://www.kddi.com/customer/service/au/trouble/kosho/ index.html

Electronic certificate and certification number for this product

To refer to details (including certification numbers) on authorization and compliance mark particular to the this product, perform the following operation.

a

Do you have everything?

Before you start using this product, make sure that you have all the following.

SOL21*1 Sony Ericsson AC adapter 04 (EP800A)*1

<AC adapter>

	<microUSB cable>
Desktop Holder (DK25)*1	Stereo Headset with Microphone
	(Sample)

(Start Guide) (Japanese)

SOL21 (Cautions on using SOL21) (Japanese)

(Radio Frequency (RF) exposure and Specific Absorption Rate (SAR)) (Japanese)

(Setting Guide) (Japanese)

*1 Including warranty

The following items are not included in the package.

h

2Insert the USB plug of the microUSB cable into the USB port of a PC.

When a confirmation screen for installation of PC Companion software appears on the SOL21, tap "Skip". When a screen for new hardware detection etc. appears on the PC, select "Cancel".

3When charging is finished, remove the microUSB plug of the microUSB cable from the SOL21 and close the microUSB connection terminal cover.

4Remove the USB plug of the microUSB cable from the USB port of the PC.

*You cannot charge the SOL21 using the AC adapter and a PC at the same time.

b

microSD memory card

Getting ready

Names and functions of parts

	aHeadset connection terminal
	bFront camera		a
	cEarpiece
	dInfrared data port
	eLight sensor: Auto-control for	b	c d e f
	display brightness
	fNotification LED: Notifies		g
	charging status, missed calls,
	mail reception.		h
	gProximity sensor: Switches		i
	touch panel on and off to
	prevent from erroneous
	operation during a call.
	hVolume key/Zoom key:		j
	m
	iPower key/Screen lock key:

p

jDisplay (touch panel) kGPS antenna*1

lCamera

mSecond microphone: Reduces noise to make easy to listen.

i

■ Charging with the Desktop Holder

1Insert the microUSB plug of the microUSB cable with the

printed side up into the microUSB connection terminal of the Desktop Holder straight.

2Insert the USB plug of the microUSB cable straight with

the printed side facing up into the microUSB connection terminal of the AC adapter. Then plug it into the wall outlet.

3Insert the SOL21 into the Desktop Holder.

4When charging is finished, remove the SOL21 from the Desktop Holder.

*You cannot charge the SOL21 using the Desktop Holder connected to a PC.

■ To check authorization and compliance mark

1 From the Home screen, tX[Settings]X[About phone]X[Legal information]X[Certificates]

This product has acquired the certification of conformity with technical regulations for the specified radio station based on the Radio Law, and the "Technical Conformity Mark " is checked on the product as a certificate.

Please refer to the Regulatory in the SOL21 for certification.

If the screws of the product are removed and modifications are made to the internal components, the certification of conformity with technical regulations will become invalid. Never use the product without the valid certification. Doing so violates the Radio Law.

When using the product

Communication is not possible even inside the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication is sometimes not possible in poor reception areas. Communication is sometimes interrupted if you move into a poor reception areas during communications.

A feature of digital communications used on the product is that consistent, high communications quality continues to be maintained even under the weak signal down to a limit. Accordingly, communication is sometimes interrupted if this limit is reached and exceeded during communications.

c

	nFlash/Photo light	k l	m
	oau Micro IC Card(LTE)/
	microSD memory card slot		p
	pBuilt-in antenna /
	Bluetooth®/Wi-Fi®antenna*1		q
	qmicroUSB connection	n	r
	terminal
			s
	rDesktop Holder connection	o
	terminal		t
	sFeliCa™ mark
	tBattery pack cover
	uBattery pack		u

	vStrap hole
	wSpeaker
	xBuilt-in antenna*1	v
	yMicrophone
		w
		x

*1 The antenna is built in the
SOL21. Covering around	y
antenna may affect the
communication quality.

Attaching/Removing the au IC-Card

Before inserting/removing the au IC-Card, make sure to turn the power off.

■ Attaching the au IC-Card

j

Information

Use the SOL21 with the back cover attached. Charging does not start without the back cover.

When the charging starts, notification LED turns in red/ orange/green according to the battery level. Green LED

indicates that the battery charge reaches 90 percent or more. To check the battery level, from the Home screen, tX [Settings]X[About phone]X[Status] and see "Battery level". When charging is finished, "100%" is shown.

When you start charging the battery with the SOL21 powered off, the power turns on even though you cannot operate the au phone. Do not charge the battery in a place where the use is prohibited such as in airplane or hospital.

Charging with a PC or while using the camera may take longer.

Since this product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though CDMA/GSM system has highly secure confidential communication features.)

This product is compatible with the international roaming service. Each network service described in this manual varies depending on the area and service content. For details, refer to the "Manual SOL21" application installed on the SOL21 or

" (Full Instruction Manual)" (Japanese) available on the au homepage.

Since this product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law.

When the au IC-Card is inserted in your cell phone, the product number of the cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone.

Take care not to inconvenience people around you when you use the product in a public place.

When the product is used by a child, parents or guardians should thoroughly read the "Start Guide" (this manual) and teach the child how to use it.

■ Use of the product is not allowed in the following places!

Do not use a cell phone while driving a car or riding a motorbike or bicycle. It may cause a traffic accident. Use of a cell phone while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations.

Do not use this product while you are aboard an airplane. Use of electric devices transmitting radio waves in airplane is prohibited by law. Some airline companies, however, allow their passengers to use cell phones. For details, contact the airline company you use.

■ Notes for overseas usage

If you do not make E-mail ( @ezweb.ne.jp) initial settings in Japan, you cannot perform data communication overseas.

Even if you do not use E-mail ( @ezweb.ne.jp), make sure to set E-mail ( @ezweb.ne.jp) before leaving Japan.

For detail on E-mail ( @ezweb.ne.jp) initial settings, refer to "Setting Guide" available on au homepage.

Regarding notations used in this document

In this manual, keys are represented by simplified illustrations such as x, y, t.

Operations of tapping menu items/icons/buttons on the screen etc. are indicated as [(name of the item etc.)].

Screen illustrations shown in this manual may look different from the actual screens. In some cases, minor details or a part of a screen may be omitted.

In this manual, "microSD™ memory card" and "microSDHC™ memory card" are abbreviated as "microSD memory card" or "microSD".

"The Company" as appears on the product refers to the following companies:

Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: Sony Mobile Communication Japan, Inc.

Using au

(au Disaster Countermeasure)

This is an application in which you can use Disaster Message Board and Early warning mail (earthquake early warnings and disaster/evacuation information).

The emergency early warning mail is a service that distributes emergency earthquake information or disaster evacuation information to all au cell phones in specified areas simultaneously. When you receive emergency earthquake information, ensure your safety and take proper action according to the situation around you.

1From the Home screen, [ ]→[au (au Disaster

Countermeasure)].

Information

Reception of emergency early warning mail is notified by a special warning tone. It is not possible to change the warning tone.

Emergency earthquake information is sent to areas where strong quakes (over 4 degrees) are expected when the earthquake whose the maximum seismic intensity 5 lower is anticipated occurs.

Immediately after an earthquake occurs, quakes (P waves and initial tremors) near the epicenter are detected and position, scale, and expected strength are automatically calculated and notification is sent as soon as possible within a few seconds to tens of seconds before the strong quakes (S waves and major tremors) caused by the earthquake start.

Emergency earthquake information may not arrive before strong tremors in arrears near the epicenter.

d

1Open the au IC-Card slot cover , and put your fingernail under the back side of the tray to pull it out to the position shown.

Do not pull the tray away from the SOL21.

Tray

2Set the au IC-Card with the IC (metal) side down checking its orientation and inset the tray straight all the way into the slot.

au Micro IC Card LTE

Notch

k

Turning the SOL21 on (Initial settings)

Turning the SOL21 on

1p(over 1 sec.)

The key unlock screen appears.

2Drag " " (left) to " " (right).

■ Turning the SOL21 off

1p(over 1 sec.)

The Phone options screen appears.

2[Power off]X[OK]

Initial settings

The first time the SOL21 turns on, the initial setting screen appears automatically. After setting the display language, "Setup guide" appears. Follow the onscreen instructions to set each function. For details, refer to the supplied "Setting Guide".

1[English (United States)]X[Done]

" " screen appears. You can set up the main function.

2[ ]

A setting screen for Internet connection appears.Tap "Mobile network and Wi-Fi" or "Wi-Fi only".

e

3Close the au IC-Card slot cover and make sure that there are not any space between the cover and body.

■ Removing the au IC-Card

1Open the au IC-Card slot cover to pull out the tray. Pinch the opposite side of au IC-Card notch, and pull it out lifting up a little.

Do not pull the tray away from the SOL21.

2Close the au IC-Card slot cover and make sure that there are not any space between the cover and body.

Information

Note the following points, which may cause malfunction or damage, when handling the au IC-Card.

Do not touch the IC (metal) part of the au IC-Card or the IC card terminal inside the SOL21.

Insert the au IC-Card in the correct direction.

Do not use force to attach or remove the au IC-Card.

Do not lose the au IC-Card after it has been removed.

Do not insert a micro au IC-Card attached to the conversion adapter. Doing so might cause a fault.

l

3[ ]

A setting screen of wireless network appears. Tap "Search for networks" to set up connection of Wi-Fi® network.

4[ ]

A setting screen for services appears. You can set up online services.

5[ ]

A setting screen for auto-update appears. Tap "Synchronize automatically" or "No thank you".

6[ ]X[Finish]

A security screen of SOL21 appears. Set up "3LM Security". Subscribe "Anshin Security Pack" and for using "3LM Security", tap "Start now".

When you do not use "3LM Security", tap "Skip" to finish the initial settings.

7[I Accept]X[Activate]XtX[Quit]

The Home screen appears.

Information

Set up items can be set or change later as required. To

make the settings later, from the Home screen, [ ]X[Setup guide] or from the Home screen, tX[Settings] and set each item.

To set online service, make sure that data communication is enabled. Check that is displayed on the status bar.

You can use the SOL21 without setting your Google account, the Google services such as Google Talk, Gmail, Android Market, etc. are not available.

f

Attaching/Removing a microSD memory card

■ Attaching a microSD memory card

1Open the microSD memory card slot cover, and insert the microSD memory card with the terminal side facing up straight and slowly into the slot until it clicks.

2Close the microSD memory card slot cover and make sure that there are not any space between the cover and body.

Information

Make sure that the top and bottom of the microSD memory card are facing correctly. Trying to force a wrongly oriented card into the slot could make it impossible to remove the card and result in damage.

■ Removing a microSD memory card

Make sure to unmount a microSD memory card before removing.

1From the Home screen,tX[Settings]X[Storage] X[Unmount SD card].

2Open the microSD memory card slot and insert the memory card slowly and straight into the slot until it clicks.

m

Setting key lock

When the key lock is set, the screen light turns off to avoid the keys or touch screen from false operations.

The screen light turns off and keys of the SOL21 are locked when the specified time elapses.

1 While the screen is displayed, p

■ Unlocking the keys

The key unlocking screen appears when turning the power on or the backlight on by pressing p.

1 Drag " " (left) to " " (right).

Continued on next page

n

o

p

q

r

s

t

After-sales service

■ When asking for repair

For repair, contact Secure cell phone support center.

D

Information

w

Basic operation

Key operation

The followings are the main functions of x, y, t keys located under the screen.

x	Return to the previous screen. Close a dialog box,
Back	menu, or the Notification panel.
y	Display the Home screen.
Home	Long-touch to open an application window
	recently closed.
t	Display options menu available on the current
Menu	screen or application.
	When entering characters, long-touch to show/
	hide the software keyboard.
	From the Home screen, long-touch to show the
	QWERTY keyboard and tap any key to activate
	Google Search.

u

■ Checking own phone number

1From the Home screen, tX[Settings].

2[About phone]X[Status].

Your phone number is shown under "My phone number".

■ Setting the Silent mode

Set the ringtone volume to "0". Setting the Silent mode on the SOL21 mutes the ringtone, operation tone, notification tones. However, the playback sound of videos and music, alarm sound, etc. are not muted.

1From the Home screen, tX[Settings]X[Sound].

2Mark "Silent mode".

Information

Alternatively, p(over 1 sec.)→[Silent mode] to switch the Silent mode on or off.

■ Setting Airplane mode

When airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi®, Bluetooth® function) are turned off.

1From the Home screen, tX[Settings]X[Wireless & networks].

2Mark "Airplane mode".

Information

Alternatively, p(over 1 sec.)→[Airplane mode] to switch the Airplane mode on or off.

B

For inquiries, call: Customer Service Center

For general information and charges (toll free)

From fixed-line phones:		From au cell phones:
	0077-7-111	157without area code

For loss, theft or damage and operation information (toll free)

From fixed-line phones:		From au cell phones:
	0077-7-113	113without area code

In case above numbers are not available, (toll free)

0120-977-033 (except Okinawa)

0120-977-699 (Okinawa)

Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing thelogo regardless of brand and manufacturer to protect the environment and reuse valuable resources.

Sold by: KDDI CORPORATION,	February 2012, 1st Edition
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: Sony Mobile Communications Japan, Inc	1261-5912.1

Using the touch panel

The display on the SOL21 is a touch panel operated by touching it with your finger.

■ Tap/Double-tap

Lightly touch and release your finger. Double-tap: Tap the same position twice.

■ Long-touch

Keep touching an item etc.

■ Slide

Lightly touch and trace to the desired direction.

■ Flick

Quickly move (flicking) your finger up, down, right, or left.

■ Pinch

Touch the screen with two fingers and widen (pinch-out)/ narrow (pinch-in) the fingers' distance.

■ Drag

Keep touching an item or icon, trace it to the desired direction.

v

Entering characters

When entering characters, use the software keyboard displayed when tapping a character input box for adding contacts, creating a message, etc.

■ Switching keyboard

To input Japanese, use "Xperia™ Japanese keyboard" switching four input types of "Phonepad", "QWERTY keyboard", "Japanese syllabary", "Handwriting".

<Phonepad>	<QWERTY keyboard>

<Japanese syllabary>

<Handwriting>

C

Updating software

You can update the SOL21 to the most recent software for optimal performance and to get the latest enhancements.

You are charged for data communication when connecting to the Internet from the SOL21 by using packet communication.

You are recommended to back up your data before updating software.

For details, visit http://www.sonymobile.co.jp/support/ or refer to the "Manual SOL21" application or "(Full instruction manual)" (Japanese) available on au homepage.

■ Downloading and updating software

Update files can be downloaded from the Internet web site via wireless communication into the SOL21 directly.

To download software updates only via Wi-Fi®, from the Home screen, [ ]X[Update center]XtX[Settings]X[Allow automatic update:] and select "Via Wi-Fi only". If you set to "Via 3G/Wi-Fi" for updating, note that if Wi-Fi® communication

becomes unstable, packet communication may take over place automatically, which applies communication fees.

1From the Home screen, [ ]X[Update center].

2[System]XtX[Refresh].

■ Connecting to a PC for updating software

You can update software using PC Companion which can be installed from the SOL21.

Install PC Companion to your PC beforehand.

I

Home screen

The Home screen consists of five screens, the center screen

and two for each side. The center screen is the default screen
to operate the SOL21. Tapping yreturns to the Home
screen at any time.
aHome screen position								a
Indicates which screen of the
five home screens you are in.
bWidgets								b
cWallpapers
dApplication key
eMedia folders (Gallery, Music,								c
FM radio, Camera)
fShortcuts (Applications)
								d

■ Switching the Home	e	f
screen

Slide or flick the Home screen to move to adjacent home screens.

■ Adding shortcuts and widgets on the Home screen

You can change wallpaper or theme of the Home screen and add, delete, move shortcuts of applications, widgets or folders on the Home screen.

1 From the Home screen, tX[Add]

2
	Widgets	Select widget to add.

1Tap a character input box.

2Long-touch " " X[ ]/[ ]/[ ]/[ ].

The keyboard switches to Phonepad/QWERTY keyboard/ Japanese syllabary/Handwriting.

Word suggestions or direct conversion candidates for the entered characters appear. Tap a word to enter.

Tap " " to delete the character before the cursor.

Long-touch " " to enter pictograms (only for SMS (C-mail)), symbols (single byte/double byte), face marks from the displayed list.

Flick up/down/left/right to enter characters in each column of kana syllabary on the Phonepad. Characters can be entered without repeatedly tapping the key (flick input).

Tap xto stop entering characters and return to the previous screen.

During the	Repairs will be done based on the terms of
warranty	services of the free-of-charge repair warranty
period	described on the warranty card.
Outside the	We shall repair the product for a charge as
warranty	requested by the customer if repair renders it
period	usable.

Information

Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.

Recycled parts that meet the Company's quality standards are sometimes used for repair.

Collected au cell phones by Replacement cell phone delivery service which you used before are recycled to cell phones for replacement after repairs. Also replaced parts by au aftersales service are collected and recycled by KDDI. They are not returned to customers.

■ Performance parts for repair

The Company retains performance parts for repair of the SOL21 main unit and its peripherals for six years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.

J

Applications	Add a shortcut of application.
Folder	Add a folder.
Shortcuts	Add a shortcut of contact you call or send
	mail frequently, etc.
Wallpapers	Select wallpaper from Gallery/Live
	wallpapers/Xperia™ wallpapers to
	replace.
Themes	Set background image for the Home
	screen or settings screen.

Information

Long-touch shortcut, widget, or folder icon to move.

■ Deleting shortcuts/widgets/folders

1From the Home screen, long-touch icon to be deleted.

appears at the bottom of the screen.

2Drag the icon to " " then release your finger.

Using the Applications screen

You can call up functions from the Applications screen. Application icons installed to the SOL21 are also displayed.

■ Activating an application

When you tap an application icon to use function, communication fees may be charged depending on the function.

1From the Home screen, [ ].

The Applications screen appears. Slide/Flick left or right to switch the Applications screen.

x

Support

Peripheral devices

For details, refer to the instruction manual for each device.

Sony Ericsson AC adapter 04 (EP800A)

Desktop Holder (DK25)

Information

For the latest information on peripheral devices, visit the au homepage (http://www.au.kddi.com/) or contact the Customer Service Center.

The peripheral devices introduced on the page can be purchased on the au Online Shop. http://auonlineshop.kddi.com/

Troubleshooting

Before you assume that the product is malfunctioning, check the following:

Symptom	What you should check
Cannot turn on	Is the SOL21 charged? Is p
power.	pressed for over 1 second?

The power turns off Is the battery empty? unintentionally.

The power turns off Is the battery empty? while activation

screen is displayed.

E

■ Warranty card

At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.

■ Secure cell phone support plus

An after-sales service membership program on a monthly basis called "Secure cell phone support plus" (monthly fee: 399 yen including tax) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Secure cell phone support center.

Information

You can apply for membership only at the time of purchasing your au cell phone.

Once you cancel the membership, you cannot reapply for it until you purchase an au cell phone next time.

Note that when changing the model or purchasing an extra cell phone, this service only covers the most recently purchased au cell phone.

When an au cell phone is handed over to you or someone else, the Secure cell phone suport plus membership is also handed over to the successor of the cell phone.

When you get a new au cell phone by changing the model or purchasing an extra cell phone, the "Secure cell phone support plus" membership for the old au cell phone is automatically canceled.

Service contents are subject to change without notice.

■ au IC-Card

The au IC-Card is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.

K

2 Tap an icon of application to use.

Information

Main applications preinstalled by default

,	Phone, Contacts		Market
,	E-mail,	,	Alarm and Clock,
	SMS (C-mail)		Calendar
	Browser		Maps
	Settings		Google Search
,	Camera, Gallery		Manual SOL21

■ Downloading applications

You can download applications such as convenient tools and games from the Android market and install them to use on the SOL21.

To use Android Market, you need to set a Google account. For details, refer to the "Setting Guide".

■ Deleting (uninstalling) applications

Before deleting installed applications, back up contents related to the application that you want to save including data saved in the application.

Information

Some applications cannot be deleted.

		y
	Symptom	What you should check
	(out of range)	Are you out of the service area or in an
	appears.	area with poor signal strength?
		Is the built-in antenna covered with
		your finger, etc.?
	Cannot charge the	Is the power plug of the AC adapter
	battery.	surely inserted into the outlet?
		Is the microUSB plug of the microUSB
		cable surely inserted into the SOL21?
		Is the temperature of the SOL21
		raised or very low?
	Cannot operate	Are you operating with gloved hands?
	touch panel as
		Are you operating with a fingernail or
	intended.
		foreign object on the screen?
	Cannot operate key/	Is the key lock set?
	touch panel.
		Is "Screen lock" set?
		Turn off the power and then turn it on
		again.
	The screen reacts	When large amount of data is saved in
	slowly when the	the SOL21 or transferring large-size
	screen is tapped or	data between the SOL21 and microSD
	a key is pressed.	memory card, the reactions on the
		screen may be delayed.
	A warning to charge	The battery is almost empty.
	appears.

Viewing the status of the SOL21

■ Status bar

The status bar is located at the top of the SOL21 screen. Notification icons which inform missed calls, new mail, operations in progress, etc. appear on the left of the status bar, and status icons which indicate the status of the SOL21 appear on the right.

Information

Main icons displayed on the status bar

		Notification icon					Status icon
			New Gmail message				USB is connected.
			New PC mail				Receiving/
			message				Downloading data
			New Email message			,	Signal level, Out of
							service area
			New SMS (C-mail)			,	Battery level,
							Charging
			Calling				Silent mode set
			Missed call				Airplane mode is set.
			Green Heart energy
			saving icon (Remove
			the AC adapter from
			the power outlet.)
							z
		Symptom		What you should check
	Battery usage time			Is the SOL21 charged enough?
	is short.			Charge the SOL21 until the
				notification LED turns green.
				Is the built-in battery end-of-life?
				Is the SOL21 left in a place where
				(out of range) appears for a long
				period?
	The display			Is set "Screen timeout" period too
	backlight turns off			short?
	in a short while.
	Display is dark.			Is "Brightness" set to dark?
				Is the proximity sensor covered by
				sticker?
	The screen is			Try to "Reboot" or "Force-quit".
	frozen. Cannot turn
	the power off.
	Cannot recognize a			Is the microSD memory card inserted
	microSD memory			properly?
	card.
				Is the microSD memory card
				unmounted?

For more details, visit au Customer Support site of au homepage.

http://www.kddi.com/customer/service/au/trouble/kosho/

index.html

■ Notification panel

If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding applications.

■ Notification LED

Notification LED informs charging prompt, battery level while charging, missed calls, mail arrival, etc. by turning on or flashing.

Status	Description
Red	The battery is charging when the
	remaining battery level is 10% or lower.
Orange	The battery is charging when the
	remaining battery level is 11% 89%.
Green	The battery is charging when the
	remaining battery level is 90% or higher.
Flashing red	The battery level is not enough for
	activating the cell phone when turning on.
Flashing green	New Email, new Gmail are notified while
	backlight is off.
Flashing blue	Missed calls, new PC mail, new SMS
	(C-mail) messages are notified while the
	backlight is off.

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Attaching the back cover

If the back cover is removed, attach the cover in the following steps.

1Check the orientation of the back cover and attach it to fit the SOL21 body. Push each tab to close firmly.

Rebooting/Force-quitting the SOL21

The battery of the SOL21 is built in and cannot be removed. To reboot the SOL21, perform the following steps.

■ Rebooting the SOL21

1Press pand upper of mat the same time for approximately 5 seconds, and release your finger after the SOL21 vibrates once.

■ Force-quitting the SOL21

1Press pand upper of mat the same time for approximately 10 seconds, and release your finger after the SOL21 vibrates 3 times.

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■ After-sales service

If you are unsure about anything regarding after-sales service, contact the following service contact.

Customer Service Center

(for service canceling procedure or operation in case of

loss or theft)
From a land-line phone,	0077-7-113 (toll-free)

From an au cell phone, 113 without area code (toll free)

Secure cell phone support center (for loss, theft, damage)

From a land-line phone/From an au cell phone,

0120-925-919 (toll-free)

Business hours 9:00 21:00 (7 days a week)

■ au after-sales service information

Replacement cell phone delivery service

Secure cell phone support plus members

Spontaneous failure 1st year Free of charge

Spontaneous failure after	Customer charge
2nd year	1st: 5,250 yen
	2nd: 8,400 yen
Partially damage, water
soak, irreparable damage,
theft or loss

Non-Secure cell phone support plus member

Spontaneous failure 1st year No recompense

Spontaneous failure after 2nd year

Partially damage, water soak, irreparable damage, theft or loss

* Charge amounts are all tax-included.

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Holding over and repair

Secure cell phone support plus members

Spontaneous failure 1st year	Free of charge
Spontaneous failure after	Free of charge (three-year
2nd year	warranty)
Partially damage	Customer charge
	Upper limit: 5,250 yen
Water soak, irreparable	No recompense
damage
Theft, loss
Non-Secure cell phone support members
Spontaneous failure 1st year	Free of charge
Spontaneous failure after	Actual cost
2nd year
Partially damage
Water soak, irreparable	No recompense
damage	(model change)
Theft, loss

* Charge amounts are all tax-included.

Information

Replacement cell phone delivery service

When you have trouble with your au cell phone, replacement cell phone (same model, same color, including new battery) is delivered to the specified place by calling to. Return your damaged cell phone within 14 days after replacement cell phone is delivered.

Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the past year at the subscription to this service, it will be 1st and if you use, it will be 2nd.

*For details, refer to au homepage.

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Holding over and repair

Repairs due to water soak and irreparable damage are not covered by this service.

Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.

You cannot receive a refund for replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing.

Main specifications

Display		Approx. 4.3 inches TFT 16,777,216
		colors
		720×1,280 dots
Weight		Approx. 149 g (with internal battery)
Dimension (W x H x T)		Approx. 66 mm×126 mm×11.9 mm
Continuous	In Japan	Approx. 570 minutes
call time
	Overseas	Approx. 490 minutes
	(GSM)
Continuous	In Japan	Approx. 330 hours (3G)
stand-by		Approx. 230 hours (3G and
time		Wireless LAN (Wi-Fi®) function)
	Overseas	Approx. 440 hours
	(GSM)
Information

The continuous talk time and continuous standby time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.

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