1) These servicing instructions are for use by qualified service personnel only.
2) To reduce the risk of electric shock, do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
3)An isolation transformer should be used during any service to avoid
Possible shock hazard, because of live chassis. The chassis of this receiver is
directly connected to the ac power line.
4)Be sure tofollow these guidelines to protect yourproperty and
avoid causing serious injury :
• Carry the TV with an adequate number of people; larger size TVs require
two or more people.
•
safety and to avoid damages.
5) Components identified by shading andmark on the exploded views,
and in the parts list are critical for safe operation. Replace these
manual or in supplements published by Sony. Circuit adjustments that are
critical for safe operation are identified in this manual. Follow these
procedures whenever critical components are replaced or improper
eration is suspected.
o
!
1-2. Caution Handling of LCD Panel
When repairing the LCD Panel, make sure you are grounded with a wrist band.
When repairing the LCD Panel on the wall, the panel must be secured using the
mounting holes on the rear cover.
1) Do not press the panel or frame edge to avoid the risk of electric shock.
2) Do not scratch or press on the panel with any sharp objects.
an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause short circuit within the module.
sconnect the AC power when replacing the bac
inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms)
7) Always clean the LCD panel with a soft cloth material.
Damaging the wires may cause a short circuit.
9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10) During the repair, DO NOT leave the Power On or Burn-in period for more
an 1 hour w
ace down on a cloth.
or
Figure 1. TV is faced down on a cloth during repair.
5
1-3. Caution About the Lithium Battery
1) Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type.
2) Outer case broken battery should not contact to water.
1-4. Safety Check-Out
After correcting the original service problem, perform the following
safety checks before releasing the set to the customer:-
1) Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes and bridges.
2) Check the inter board wiring to ensure that no wires are pinched or
contact high-wattage resistors.
3)Check all control knobs, shields, covers, ground straps and mounting
hardware have been replaced. Be absolutely certain you have replaced all
the insulators.
4) Look for unauthorized replacement parts, particularly transistors that
were installed during a previous repair. Point them out to the customer and
recommend their replacement.
5) Look for parts which, though functioning show obvious signs of
deterioration. Point them out to the customer and recommend their
replacement.
6) Check the line cords for cracks and abrasion. Recommend the
replacement of any such line cord to the customer.
7) Check the antenna terminals, metal trim, metalized knobs, screws and all
other exposed metal parts for AC leakage. Check leakage test as described
next.
8. For safety reasons, repairing the Power board and/or Inverter board is
prohibited.
1-5.Leakage Test
The AC leakage from any exposed metal part to earth ground and from all
exposed metal parts to any exposed metal part having a return to chassis must
not exceed 0.5mA (500 microamperes).
Leakage current can be measured by any one of the three methods:-
1) A commercial leakage tester such as the SIMPSON 229 or RCA WT540A.
Follow the manufacturers instructions to use those instructions.
2) A battery-operated AC milliampmeter The DATA PRECISION 245 digital
multimeter is suitable for this job.
3) Measuring the voltage drop across a resistor by means of a VOM or battery
operated AC voltmeter. The 'limit' indication is 0.75V so analog meters must
have an accurate low voltage scale. The SIMPSON'S 250 and SANWA SH63TRD are examples of passive VOMs that are suitable. Nearly all battery
operated digital multimeter that have a 2 VAC range are suitable.
(see Figure 2.)
Figure 2. AC voltmeter to check AC leakage
1-6. How to Find a Good Earth Ground
1) A cold-water pipe is a guaranteed earth ground; the cover-plate retaining
screw on most AC outlet boxes is also at earth ground.
2) If the retaining screw is to be used as your earth ground, verify that it is at
ground by measuring the resistance between it and a cold-water pipe with an
ohmmeter. The reading should be zero ohms.
3) If a cold-water pipe is not accessible, connect a 60- to 100-watt troublelight (not a neon lamp) between the hot side of the receptacle and the
retaining screw. Try both slots, if necessary, to locate the hot side on the line;
the lamp should light at normal brilliance if the screw is at ground potential
(see Figure 3).
Figure 3. Checking for earth
ground.
6
1-7. Lead Free Information
The circuit boards used in these models have been processed using Lead
Free Solder. The boards are identified by the LF logo located close to the
board designation.
The servicing of these boards requires special precautions. It is strongly
Figure 4: LF Logo
Figure 5: LF logo on circuit board
recommended to use Lead Free Solder material in order to guarantee optimal
quality of new solder joints.
1-8. Handling the FLEXIBLE FLAT CABLE (FFC)
Whenyou insert/pulloutFFC,pleasegraspa reinforcementboardand main
bodyofFFC.
7
1-8. Handling the FLEXIBLE FLAT CABLE (FFC)
<INSERTION>
Insert properly without slanting
<PULL OUT>
Press release button at the same
time pull out FFC cable
8
1-9. Assemble and Dissemble Tuner Module
Tuner Module treatmen t way
1. The insertion & extraction angle of the module is permitted to
specified degree for connector
Push down to screw.
For removing Tuner Module,
After un screwed, Automatically the Module
will float to correct degree.
So please extract it with keeping this degree.
20°
Reference paper for 20 degree
(If need please use for fit by cutting this paper)
20°
9
SECTION 2
SELF DIAGNOSTIC FUNCTION
2-1. Overview of Control Buttons
LED Indicator
• Lights up in green when you select “Picture Off”.
• Lights up in amber when you set the timer or
“Photo Frame Mode”.
• Lights up in green when the TV is turned on.
• Flashes while the remote is being operated.
2-2. LED Display Control
Status LED Colour Remarks
Power Off ( AC Off and *1) OFF *1 power switch off (by touch button)
Power On Green
Standby(by remote control off
and Side Key off)
OFF
Amber = Red + Green
2-3. LED Pattern
When safety shutdown occurs, Standby LED displ ay reports the cause by using the lightning
0.5sec
.
3.0sec3.0sec
patterns as indicated below
0.5sec
Example: The figure above shows LED display when SHUTDOWN is caused by Audio
Error. It repeats flashing for a specifi ed num ber of tim es i n 0.5sec/c ycle and has a 3 seconds interval of li ghting
off. Please note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
2-4. Standby LED Error Display
The Number of Standby LED
(RED blinking)
2 Main Power Error AC adapter Error
3 Audio Error B* board Error
4 Panel Power Error B* board Error
5 Panel I2C COMM Error B* or Source board Error
6 Backlight Error B* board Error
Error Detection Error Location
Picture Off Green
Set "Sleep Timer" Amber
Set "On Timer” ( Power On ) Amber
Set "On Timer”( Standby ) Amber
Picture Frame Amber
Failure Red Blinking
Error of panel ID
Software Updating
6
Amber/Green
Blinking
Amber
Blinking
The number of LED blinking indicates
cause of failure.
Blinking:0.5sec Amber/ 0.5sec Green
Blinking: 1sec On / 1sec Off
B* Board Type
Size
PAN ASIA,AMERICA,
CHINA
32” BBA BBE
40” BBA BBE
48” BBA BBE
EUROPE
10
2-5. Triage Chart
(missing/
distorted)
Stationary
dots
Cannot
(Tact-Key OK)
Segment
Reference
QT QW QW-L SE3N SE3 2 3 4 5 6
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
B* Board Y Y Y Y Y
AC Adaptor Y Y Y Y Y
H* Board Y Y Y Y Y
Stereo
Speaker
Assist
Speaker
Wi-Fi
module
Y Y Y Y Y
Y Y
Y Y Y
LVDS FFC Y Y Y Y Y
LED Panel Y Y Y Y
Tuner
module
Y Y Y Y Y
Switch Unit Y Y Y Y Y
Problem
Power Audio
No Power
(No Pic, No
Sound, No BL)
No Power LED
&
No Reponse to
remote
(Dead Set)
colored
lines or
Video
(missing/distorted)
No Video
in 1(one)
of Inputs
No
Video
in
All
Inputs
RF
Tune
Remote
No Reponse
when press
remote key
Panel
(Power)
Panel
(Communication)
Panel
(Backlight)
Network
*QT,QW,
SE3N
Wireless
can't
connect
Audio
No Audio
front LED Tact-Key
No
No LED
(Set is still
alive)
Response
when
press
Tact-Key
(Remote
OK)
Most likely defective part
Secondary possible defective part
B* Board Type
Size
PAN ASIA,AMERICA,
CHINA
EUROPE
32” BBA BBE
40” BBA BBE
48” BBA BBE
11
3-1. LED BLINKING
3-1-1. 2x Blinking (Main power Error)
BBE, BBA board (QW, QWL) only
SECTION 3
TROUBLESHOOTING
B* Board Type
Size
PAN ASIA,AMERICA,
CHINA
32” BBA BBE
40” BBA BBE
48” BBA BBE
-ve
EUROPE
2 times
Blinking
B-Board
Check DC voltage at
JL6001
18V – 22.5V?
*Typical: 19.5V
Yes
Change B-board Change B-board
No
and check the output voltage.
Adaptor
Take out adaptor
18V – 22.5V?
(Refer Figure 1)
*Typical: 19.5V
Yes
No
+ve
Change
adaptor
Ensure that
+ve probe is
touching the
needle.
Figure 1: How to check adaptor’s output
voltage.
12
2 x Blinking (Checking Point)
Board Name Board PWB (A side) Detail
BBA
(Q6020)
Q6020
BBE
(Q6020)
Q6020
13
3-1. LED BLINKING
3-1-2. 3x Blinking (Audio Error)
START
3x blinking
TV must be power OFF condition
before unplug any of the
FFC/FPC/wire/cable from the board.
-> This is to prevent possibility
circuit damage happen.
No connectivity of F4000
F4000 broken,
Replace F4000
3x blinking
Remove
Speaker Connector
at CN4001 & perform
AC OFF - ON
3x blinking
Check connectivity
of F4000
3x blinking &
F4000 OK
Audio IC problem,
IC4001 damage
No 3x blinking
3x blinking
Check Speaker harness
And Speaker impedance
No connectivity for
speaker harness
Change Speaker
Harness
Connect back
Speaker Connector
to CN4001
& perform AC OFF - ON
Speaker Impedance
≠ 6~8 Ω
Change Speaker
No 3x blinking
Change BB* board
No 3x blinking
DONE
14
3x Blinking (Checking Point)- BBA
Board
Name
BBA
(QW, QT)
IC4001
F4000
CN4001
Board PWB (A side) Details
IC4001
F4000
Details
CN4001
15
3x Blinking (Checking Point)- BBE
Board Name Board PWB (A side) Details
BBE
(QW, QWL,
QT)
IC4001
F4000
CN4001
Details
IC4001
F4000
CN4001
16
3-1. LED BLINKING
3-1-3. 4 x Blinking (Panel Power Error)- BBA
3-1-4. 4 x Blinking (Panel Power Error)- BBE
Start
Check voltage at
JL6030(BBA)
11.52V-12.82V?
Yes
End
No
IC6019 Checking
Procedure
Start
Check voltage at
JL6034(BBE)
11.52V-12.82V?
Yes
End
MTK Problem
or TV in stand-
No
Check PANEL_PWR
3.00V-3.33V?
by mode.
No
Yes
Check JL6034 (BBE)
11.52V-12.82V?
Replace
Q6023
Yes
No
Refer IC6019
Checking
Procedure
17
4 x Blinking (Checking Point) QW/QT-BBE [1/2]
POWER1
F6003
EN_V
Q6023
3.3V_STBY
1.5V
PANEL_PWR
1.2V
19.5V
Q6020
19.5V_ADP
19.5V & Q6020
F6002
STBY_5V
18
4 x Blinking (Checking Point) QW/QT –BBA [2/2]
1.5V
PANEL_PWR
EN_V
POWER1
3.3V_STBY
STBY_5V
F6003
1.2V
19.5V & Q6020
19.5V
Q6020
19.5V_ADP
F6002
F6002
19
3-1. LED BLINKING
3-1-5. 5 x Blinking (Panel I2C Error - General Checking)
START
Reinsert LVDS Flat
Flexible Cable (FFC) at B-Board
and Panel Side. Make sure FFC is
taped properly.
5 Times Blinking happen?
YES
Replace LVDS Flat Flexible
Cable (FFC)
5 Times Blinking happen?
YES
Check voltage PANEL_SDA &
PANEL_SCL.
Is 3V available?
No
No
TV set is OK now
NG Symptom:
Incorrect FFC Insertion
TV set is OK now
NG Symptom:
LVDS Cable NG
Is 3V -3.33V available?
YES
Replace
O-Cell* or Panel Module*
5 Times Blinking happen?
YES
Replace B-Board
TV Boots Up Normally
END
NO
No
Refer to Panel I2C
Manual Checking
TV set is OK now
NG Symptom:
B-Board Issue NG
* O-Cell or Panel
Module
replacement
depends on
service
capabilities
20
3-1. LED BLINKING
3-1-6. 5x Blinking (Panel I2C Checking Manual)
START
Check Impedance at PANEL_SDA &
PANEL_SCL.
Is High Impedance?
Yes
Check voltage 3.3V at
Q8601 (Source).
3V available?
Is 3V-3.33V available?
YES
Replace Q8601
5 Times
Blinking happen?
Yes
No
No
NO
Suspect IC5000/IC5001/IC9000 NG
IC9000 – Refer to 6X Blinking
IC5001 – Refer to No Picture
Troubleshooting
IC5000 – Replace Board
DDCON checking procedure
(IC6009)
Check CN8600 (32”F/40”/43”/ 48”/49”)
or CN8601 (32”W) condition.
NO
Is Connector OK?
YES
END
Replace CN8600/CN8601
NG Symptom:
CN8600/CN8601 Mount
or Part Issue
Replace Q8600?
5 Times
Blinking happen?
Yes
No
21
5 x Blinking (checking Point [1/2])
BBA
FHD
PANEL_SD
A (Top)
PANEL_SC
L (Bottom)
BBA
WXGA
Q860
1
Q8601
(Source
)
Q860
0
PANEL_SDA
(Top)
PANEL_SCL
(Bottom)
22
5 x Blinking (Panel I2C Checking Manual [2/2])
BBE
FHD
PANEL_SDA
(Top)
PANEL_SCL
(Bottom)
BBE
WXGA
PANEL_SDA
(Top)
PANEL_SCL
(Bottom)
Q8601
Q8600
Q8601
(Source)
23
3-1. LED BLINKING
3-1-7. 6x Blinking (Backlight Error)- QW
6x Blinking
Check if LED harness (CN9000)
is connected properly?
Yes
Check F9000 Fuse.
Impedance fuse > 1Ω?
No
Change B Board.
AC ON 6x Blinking?
Yes
Able to repair
Panel Module?
Yes
Change Harness.
AC ON 6x Blinking?
Yes
Replace LS bar*
No
Yes
Yes
Yes
No
No
No
Connect LED harness
AC ON 6x Blinking?
Change F9000 Fuse.
AC ON 6x Blinking?
B Board broken**
Change Panel Module
Harness broken
No
No
LED harness loose
Fuse F9000 broken
*To avoid changing all LS bar, please follow steps below
(1) Turn off AC
(2) Unplug DC adaptor from DC jack
(3) Plug in DC adaptor to DC jack
(4) Turn on AC
(5) LS bar will turn on for ~4s before 6x blinking
(6) Observe which LS bar cannot turn on during power on
(7) Replace LS bar that failed to turn on
**For 6x blinking B Board Troubleshooting please refer
next page.
24
3-1. LED BLINKING
3-1-8. 6x Blinking (Backlight Error - B Board Troubleshooting)-QW
B-Board Broken
Check D9001 (AC OFF)
VF > 0.1V and < 0.8V?
Yes
Check LED_VCC (AC OFF)
LED_VCC short to ground?
Impedance > 1kΩ?
Yes
Check D9002 (AC OFF)
VF > 0.5V and < 1V?
Yes
Check L9001 (AC OFF)
L9001 impedance < 1Ω?
Yes
Check Q9000 (AC OFF)
Impedance RDS > 100 ohm
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
Change D9001.
AC ON 6x Blinking?
Change C9026 & C9027
AC ON 6x Blinking?
Change D9002, Q9001, and RB9001
AC ON 6x Blinking?
Change L9001
AC ON 6x Blinking?
Change Q9000
AC ON 6x Blinking?
No
No
D9001 broken
C9026 & C9027 broken
No
D9002, Q9001, and RB9001 broken
No
No
L9001 broken
Q9000 broken
Suspect : Other Part damage
Change the board
25
6x Blinking (Checking Point) QW-BBA [1/2]
F9000, L9001, D9001, Q9000
L9001
F9000
S
Q9000
D9001
D
RB9001, Q9001, D9002, R9021
RB9001
Q9001
D9002
R9021
C9026, C9027, CN9000, IC9000, LED_VCC
C9026
IC9000
C9027
LED_VCC
CN9000
Q9000 RDS Measurement
Multimeter
-ve
+ve
26
6x Blinking (Checking Point) QW-BBE [2/2]
F9000, L9001, D9001, Q9000
L9001
F9000
S
Q9000
D9001
D
RB9001, Q9001, D9002, R9021
RB9001
Q9001
D9002
R9021
C9026, C9027, CN9000, IC9000, LED_VCC
C9026
IC9000
C9027
LED_VCC
CN9000
Q9000 RDS Measurement
Multimeter
-ve
+ve
27
3-2. NO POWER
3-2-1.H-board troubleshooting flow (for QW, QWL)
TV cannot be controlled
by remote commander
Yes
Check Green LED
at Power LED indicator.
Is it lighted up?
No
Check voltage at
Pin1 of H board connector
(refer next page)
Is it 5V?
No
Check H board to B board
harness condition.
Is it connected properly?
Yes
Check voltage at resistor of
5V source of B board.
Is it 5V?
Yes
No
Yes
No
Place remote commander (RC)
near to window and press RC key.
Is the LED blinking?
No
Connect harness properly
STBY5V NG. Refer toIC6014
troubleshooting section
Yes
Change Mechanical part
(ex. Ornamental panel,
or guide light)
Check SIRCS voltage
using multimeter
at R5038 on B board.
Then press and hold RC key and
observe voltage drop.
Does it drop
from 3.9V to (<2.9V)?
Yes
Main IC SIRCS line broken.
Change B-board
No
IR sensor broken.
Change H board.
Condition: TV is plugged to AC power supply,
and AC power supply is turned ON.
28
H-board troubleshooting flow (Checking Point)
Board name Board picture
HCY
Pin 1 of
H board connector
B board
R5038
BBA
BBE
R5038
29
3-2. NO POWER
3-2-2 : Switch unit troubleshooting flow (for QW, QWL)
Switch Unit NOT FUNCTIONING
Check if Wire Harness
And Connector is
connected properly?
Yes
** Check 3.3V
in Pin2, CN1
(Switch Unit).
Is it 3.3V?
No
No
Change Wire Harness
And connect properly
**Check 3.3V in (Pin
8, CN9702 on
B board . Is it 3.3V?
*VOLTAGE LEVEL FOR EACH PRESSED BUTTON (for QW, QWL, QT
switch unit only)
KEY Voltage
(average)
+
No Input
0.000
1.05
2.420
Voltage
range
0.00 – 0.2
1.00 – 1.13
2.26 – 2.58
Yes
*Check Pin 1
Voltage Level in CN1
(switch unit). Is
voltage level
according to key
pressed?
Yes
Change B-board
Yes
NG
Change Switch Unit
No
**see next page for probing point of B board
30
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