Page 1
Built-In AIT
for AIT-1 Turbo (IDE)
User’s Guide
• Make sure you read this manual before using the
product. After reading this manual carefully, store it in
a safe place.
2-651-371-11(1)
Page 2
Trademarks
Microsoft and the Microsoft logo are registered trademarks of Microsoft Corporation in the
United States and other countries.
Advanced Intelligent Tape is a trademark of the Sony Corporation.
The company and product names contained in this manual are trademarks or registered
trademarks of the respective companies.
®
Windows 2000 is an abbreviation for Microsoft
Windows® 2000 Professional, Microsoft
Windows® 2000 Server, and Microsoft® Windows® 2000 Advanced Server.
Windows XP is an abbreviation for Microsoft® Windows® XP Professional and Microsoft
Windows® XP Home Edition.
®
®
Windows Server 2003 is an abbreviation for Microsoft® Windows Server™ 2003 Standard
Edition, Microsoft
Server™ 2003 Datacenter Edition, and Microsoft
®
Windows Server™ 2003 Enterprise Edition, Microsoft® Windows
®
Windows Server™ 2003 Web Edition.
All names used in the sample applications are fictitious. They have no relation with any
product, party or individual names.
Für kunden in Deutshland
Diese Ausrüstung erfüllt die Europäischen EMC-Bestimmungen für die Verwendung in folgender / folgenden
Umgebung(en):
• Wohngegenden
• Gewerbegebiete
• Leichtindustriegebiete
(Diese Ausrüstung erfüllt die Bestimmungen der Norm EN55022, Klasse B.)
Remarks
(1) Reproduction of this document or portions thereof without prior approval is prohibited.
(2) The information contained in this document is subject to change at any time, without
prior notice.
(3) Reprinting or changing of this document without prior approval is prohibited.
(4) All efforts have been made to ensure that the contents of this manual are correct;
however, should any doubts arise, or errors or missed entries be detected, it would
be greatly appreciate it if our dealers are informed about it.
(5) Please note that in no event the vendor be liable for any damages whatever arising
out of the use of this device, regardless of item (4) above.
2 Safety Consideration
Page 3
Keep this User’s Guide at hand for quick reference at anytime necessary.
Safety Considerations - Must Read -
Follow the instructions given in this User’s Guide for proper operations and safe use of the
device.
SAFETY INDICATIONS
This User’s Guide describes the device components with possible danger, hazards and
preventive actions against such hazards. In the User’s Guide or warning labels, “WARNING” or “CAUTION” is used to indicate a degree of danger. These terms are defined as
follows:
Failure to heed this sign could result in serious
Warning
Caution
Precautions and notices against hazards are presented with one of the follow-ing three
symbols. The individual symbols are defined as follows:
injury or death.
Failure to heed this sign could result in personal
injury or damage to properties.
Attention
Prohibited
Action
Mandatory
Action
This symbol indicates the presence of a
hazard if the instruction is ignored. An
image in the symbol illustrates the hazard
type.
This symbol indicates prohibited actions.
An image in the symbol illustrates a
particular prohibited action.
This symbol indicates mandatory actions.
An image in the symbol illustrates a
mandatory action to avoid a particular
hazard.
Safety Consideration 3
(sample)
(Electric shock)
(sample)
(Do not
disassemble)
(sample)
(Disconnect the
power cord)
Page 4
(Sample)
A symbol for
arousing attention
A content of
possible danger
A term indicating a
hazard level
Warning
Do not install the device while the power is turned on.
Unplug the Power cord from the main power source when
installing/ uninstalling the device to/from basic processing unit
or connect it with the enclosure. Failure to follow this warning
may cause an electric shock.
SYMBOLS USED IN THIS USER’S GUIDE AND WARNING LABELS
Attention
Indicates that improper use
may cause an electric shock.
Indicates that improper use
may cause fingers to be caught.
Indicates that improper use
may cause personal injury.
Indicates that improper use
may cause fumes or fire.
Indicates a general notice or
warning that cannot be
specifically identified.
Prohibited Action
Indicates a general prohibited
action or warning that cannot
be specifically identified.
Mandatory Action
Unplug the power cord.
Otherwise, an electric shock or
fire may be caused.
4 Safety Consideration
Do not disassemble, repair, or
modify the device. Otherwise,
an electric shock or fire may be
caused.
Indicates a general mandatory
action or warning that cannot
be specifically identified.
Page 5
SAFETY NOTES
This section provides several precautions to enable you to use the product safely and
correctly and to prevent injury and property damage. Read this section carefully to ensure
proper and safe use of the product. For symbols, see “SAFETY INDICATIONS” provided
earlier.
General Attention
Warning
Do not use in life-critical applications or applications
requiring high reliability.
This device is not intended for integration with or control of
facilities or equipment that may affect human life or that require a
high degree of reliability, such as medical equipment, nuclear
power facilities, aerospace instruments, and transportation
equipment. The manufacturer does not assume any liability for
accidents resulting in injury or death, or for any damages to
property that may occur as a result of using this device in such
facilities, equipment, or control systems.
Do not use the Built-in AIT if any smoke, odor, or noise is
present.
If smoke, odor, or noise is present, immediately turn off the
POWER switch and disconnect the power plug from the outlet,
then contact your sales agent. Using the Built-in AIT in such
conditions may cause a fire.
Keep needles or metal objects away from the Built-in AIT.
Do not insert needles or metal objects into ventilation holes in
the Built-in AIT. Failure to follow this warning may cause an
electric shock.
Caution
Keep water or foreign matter away from the Built-in AIT.
Do not let any kind of liquid (water etc.) or foreign matter
(e.g.,pins or paper clips) enter the Built-in AIT. Failure to follow
this warning may cause an electric shock, a fire, or a failure of
the Built-in AIT. When such things accidentally enter the Built-in
AIT, immediately turn off the power and disconnect the power
plug from the outlet. Do not disassemble the Built-in AIT. Contact
your sales agent.
Safety Consideration 5
Page 6
Attention to Power or Power Cord
Warning
Do not hold the DC cable with a wet hand.
Do not disconnect/connect the cable while your hands are wet.
Failure to follow this warning may cause an electric shock.
Caution
Do not install the device while the power is turned on.
Unplug the Power cord from the main power source when
installing/ uninstalling the device to/from basic processing unit or
connect it with the enclosure. Failure to follow this warning may
cause an electric shock.
Insert the DC cable into the outlet as far as it goes.
Heat generation resulting from a halfway inserted DC cable
(imperfect contact) may cause a fire. Heat will also be generated
if condensation is formed on dusty blades of the halfway inserted
cable, increasing the possibility of a fire.
Do not connect the Built-in AIT by unspecified cabling.
Connecting or cabling with DC cable should be done in
accordance with the procedure specified in the User’s Guide.
Unspecified connecting or cabling may cause an electric shock
or a fire.
Do not use any damaged power cord.
If the power cord is damaged, immediately replace it with a new
part of same type. Do not repair the damaged section for reuse.
Otherwise, the section repaired with vinyl tape or the like will be
overheated to cause an electric shock or a fire.
Use the authorized cable only.
Use only the specified cable when connecting the Built-in AIT
with a basic processing unit. Use of an unspecified cable or
connection by unspecified cabling may cause a fire.
6 Safety Consideration
Page 7
Attention to Installing, Moving, Storing, Connection
Caution
Do not close the ventilation hole.
Do not close the ventilation hole in the front side of the Built-in
AIT. Otherwise, Its internal temperature will rise to cause
malfunctions or a fire.
Do not connect/disconnect the interface cables before
unplugging the power plug.
Before connecting/disconnecting the interface cables, disconnect
the power plug of the main power unit from the outlet. If the
power is off but the power plug is still connected, you may get an
electric shock.
Do not use the unspecified interface cables.
Use only the cable authorized and locate the device and
connector before connection. Use of an unauthorized cable or
displaced connection may cause a short circuit, resulting in a
fire.
When handling or connecting the interface cables, keep the
notes as follows:
• Do not tread on cables.
• Do not load on the cable.
• Insert the cable connector as far as it goes.
• Do not use damaged cables.
• Do not use damaged connectors.
• Make sure that screwing or the like be done firmly.
Do not use or store this product in corrosive environment.
Avoid the usage or storage of this product in an environment
which may be exposed to corrosive gases, such as those
including but not limited to :
sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine,
ammonia and/or ozone.
Avoid installing this product in a dusty environment or one that
may be exposed to corrosive materials such as sodium chloride
and/or sulfur.
Avoid installing this product in an environment which may have
excessive metal flakes or conductive particles in the air.
Such environments may cause corrosion or short circuits within
this product, resulting in not only damage to this product, but
may even lead to be a fire hazard.
If there are any concerns regarding the environment at the planned
site of installation or storage, please contact your sales agent.
Safety Consideration 7
Page 8
Caution
High temperature
Immediately after the server is powered off, its internal
components such as hard disks are very hot. Leave the server
until its internal components fully cool down before installing/
removing any component.
Attention to Handling or Maintenance
Warning
Do not disassemble, repair, or alter the Built-in AIT.
Never attempt to disassemble, repair, or alter the Built-in AIT on
any occasion other than described in this User’s Guide. Failure
to follow this instruction may cause an electric shock or a fire as
well as malfunctions of the Built-in AIT.
The following can be performed by the Built-in AIT user. Do not
perform any other type of disassembly than described here.
• Remove or install brackets
• Remove or install the DC signal cable
Do not handle while the power plug is connected.
Before handling or cleaning the Built-in AIT, disconnect the
power plug of the main power unit from the outlet. If the power is
off but the power plug is still connected, you may get an electric
shock.
Insert the cables into the connectors as far as it goes.
Heat generation resulting from a halfway inserted cables or
Interface cables (imperfect contact) may cause a fire. Heat will
also be generated if condensation is formed on dusty blades of
the halfway inserted cable, increasing the possibility of a fire.
8 Safety Consideration
Caution
Page 9
Attention to Operation
Do not insert your hands into the cartridge load
compartment.
Do not insert your hands into the cartridge load compartment.
Otherwise, the fingers will be caught/pinched by the Built-in AIT
to cause an injury.
Do not touch the Built-in AIT when it thunders.
If it starts thundering, do not touch any part of the Built-in AIT.
Failure to follow this warning may cause an electric shock or a
fire.
Keep away pets.
Keep away pets from the Built-in AIT. Insertion their hair or
excrements may cause a fire or an electric shock.
Do not use a cellular phone or a pager
Tu rn off the power of the cellular phone or a pager. Otherwise,
malfunction may be caused.
Warning
Safety Consideration 9
Page 10
For Correct Operation
To operate the Built-In AIT correctly, observe the following points. For considerations on
handling the AIT data cartridge, refer to the chapter “AIT Data Cartridge”.
• Set the Built-In AIT’s jumper so that it will not duplicate with the jumper of other IDE
equipment.
→ Otherwise, an operation error will occur.
• Do not turn off the basic processing unit when the TAPE MOTION LED on the front of
the Built-In AIT is blinking.
→ This may cause a machine failure or damage of backup data.
• Do not store the Built-In AIT in a place subject to corrosive gas, chemicals or splash of
chemicals.
→ A Built-In AIT part may be deformed or damaged and may not be able to operate
correctly.
• Do not store the Built-In AIT in a place subject to strong vibrations.
→ This may cause a machine failure.
• As the data cartridge set in the Built-In AIT, use our “AIT Data Cartridge” (models: AIT-
1, AIT-1 Turbo).
→ If you use a data cartridge of other manufacturer, a read/write error may occur.
• Clean the Built-In AIT on a regular basis.
→ For details about cleaning the Built-In AIT, see “Cleaning” (page 42).
• When cleaning the Built-In AIT, use our “AIT Cleaning Cartridge”.
→ If you use a cleaner of other manufacturer, a machine failure may occur.
• Do not transport the Built-In AIT with a data cartridge inserted.
→ Shocks may damage the Built-In AIT and/or data cartridge.
• Eject the data cartridge when you are done performing a backup.
→ This may shorten the operational life of the data cartridge and/or cause malfunc-
tions.
10 Safety Consideration
Page 11
Organization of the User's Guide
The User's Guide function as a guide that enables you to set up and use the Built-In AIT
correctly. You can refer to this manual whenever you encounter a question or problem
during setup and daily operation.
The User's Guide consists of two chapters: the first covers the considerations on the safe
use of the Built-In AIT (setup, daily operation and maintenance) and the second covers
the considerations on the safe use of the AIT data cartridge available on the Built-In AIT
(operation and maintenance).
Order of priority when the Built-In AIT is used for the first time
When the Built-In AIT is being used first time, refer to the User's Guide in the following
sequence to perform the setup after unpacking the driver.
1. Check the contents in the package................ Package Contents (→P. 14)
2. Learn the operational precaution. .................. Safety Consideration (→ P. 3 to 9)
3. Learn the parts of the Built-In AIT .................
4. Set before installation. ................................... Setup (→ P. 20 to 23)
5. Mount the drive in the basic processing unit. Setup (→ P. 24 to 26)
6. Install the tape driver.
7. Learn how to handle the cartridge ................ AIT Data Cartridge (→ P. 44 to 49)
8. Set the cartridge. ........................................... Handling (→ P. 38 to 41)
9. Check the LED indication. ............................. Handling (→ P. 41)
10. Clean the Built-In AIT..................................... Cleaning (→ P. 42 to 43)
*
...................................
Part Name and Function (→ P. 18 to 19)
Installing the tape driver (→ P. 27 to 36)
*
Only necessary when using the Windows 2000, Windows XP, or Windows Server
2003 standard backup feature.
For details on data storage methods and settings, such as data save format, refer to
the instruction manual provided with the backup software.
Safety Consideration 11
Page 12
Symbols Used in This Text
The following symbols are used in this text to indicate cautions and notes concerning the
operation of this device. (Refer to the beginning of this document for an explanation of the
symbols used for safety-related cautions.)
Important
Hint
✎
This symbol indicates important information concerning the handling of the
device or the operation of the software.
Indicates useful information and operational help.
12 Safety Consideration
Page 13
Others
Transfer to a third party
If you transfer or sell the Built-In AIT to a third party, make sure that the transfer or sale
satisfies the following.
When you transfer or sell the Built-In AIT, be sure to include the instruction manual.
Other accessories
Accessories accompanying the Built-In AIT are necessary during setup and other procedures, therefore be sure to include them.
Important
Data on tape
It is the responsibility of the transferring or selling party to dispose of important data stored on
tape (such as sales forecasts or budgets) to avoid divulging it to a third party. To this end, we
strongly recommend that you dispose of all backed up data through your backup software before
transferring or selling the unit. For details about how to perform this operation, refer to your
backup software documentation. The vendor does not accept responsibility for information leaks
to third parties.
Supplied software
When you transfer or sell the Built-In AIT, make sure that you include all the software
supplied with the unit and do not keep any copies of said software. Also, make sure that
the transfer satisfies the conditions specified in each supplied software user license
agreement.
Disposal of consumed parts and equipment
For the disposal of the Built-In AIT and its cartridge, observe the waste disposal rules of
your local government. For details, contact the local government office.
Product life
The life of the Built-In AIT is five years.
Safety Consideration 13
Page 14
Package Contents
Many accessories are included with the Built-In AIT. Verify the packed contents with the
part list given below and ensure that all the components and parts are present. Also,
check that each item is undamaged. If a component or part is missing or damaged,
contact your dealer.
The brackets (2) are shipped screwed (4).
Cleaning cartridge
Instructions on handling
the AIT unit
Important
Screws (4)
* Only use when
installing the device
on the basic
processing unit.
Startup Guide
CD
(User’s Guide, Device driver)
• Locking parts contained in the package or box will be required when removing the Built-In AIT
for transportation. Store them securely.
• Depending on the environment connected to, some parts may not be usable. However, when
the environment is changed, these parts may become usable, therefore store them securely.
•To ensure that you do not lose the device driver, make sure that you back up the supplied CD.
Once you do, store the master disk in a safe location and use the copy.
14 Safety Consideration
Page 15
Table of Contents
Tr ademarks ....................................................... 2
Safety
Considerations
- Must Read -
Built-in AIT
SAFETY INDICATIONS .................................... 3
SYMBOLS USED IN THIS USER’S GUIDE
AND WARNING LABELS ................................4
SAFETY NOTES ............................................... 5
For Correct Operation .....................................10
Organization of the User's Guide ....................11
Order of priority when the Built-In AIT is
used for the first time .............................. 11
Symbols Used in This Text .........................12
Others ............................................................. 13
Tr ansfer to a third party .............................. 13
Disposal of consumed parts and
equipment ............................................... 13
Product life .................................................13
Package Contents ........................................... 14
Features ..........................................................17
Usable Cartridges and Compatibility Chart..... 17
Part Name and Function ................................. 18
Front........................................................... 18
Front (when the dust cover is open)........... 18
Rear ........................................................... 19
Bottom........................................................ 19
Setup ...............................................................20
Removing and installing the brackets ........ 20
Setting the Built-In AIT
- Setting with the jumper pins - ............... 22
Setting the Built-In AIT
- Setting with the DIP switch - .................23
Mounting on the basic processing unit....... 24
Installing the tape device driver..................27
Using the ASR function ...................................37
Handling ..........................................................38
Setting the AIT data cartridge .................... 38
Ejecting the AIT data cartridge .................. 40
LED indication ............................................ 41
Reading/writing data .................................. 41
Table of Contents 15
Page 16
Cleaning ..........................................................42
Cleaning the read/write head .....................42
Cleaning the Built-In AIT ............................43
AIT Data Cartridge
Data Cartridge Part Name and Function ......... 44
Operation, Storage and Transportation
Requirements ................................................ 45
Label ............................................................... 45
Label paste position ...................................45
Precautions on entry to label ..................... 46
Write-protect ................................................... 46
Precautions on Handling .................................47
Operational precautions ............................. 47
General precautions................................... 47
Usage Inhibition Standard ............................... 48
Service Life ..................................................... 48
Storing Important Data ....................................49
Managing 3-generation Data........................... 49
Data cartridge storage .................................... 49
Establishing backup and disaster
recovery procedures ..................................... 49
Specifications ..................................................50
Customer’s Application Sheet .........................52
Troubleshooting Checklist ............................... 53
16 Table of Contents
Page 17
Built-in AIT
This chapter explains setup, installation and daily operation of the Built-In AIT.
Features
This unit has the following features:
• You can record large amounts of data cartridges using AIT (Advanced Intelligent Tape)
format.
• When using the data compression function, the following volumes of data can be
stored.
Tape standard Tape length Compressed memory capacity (GB)
AIT-1 Turbo 186 m Approx. 80 GB
AIT-1 230 m Approx. 70 GB
170 m Approx. 50 GB
• The basic processing unit automatically determines whether data recorded on the AIT
data cartridges is compressed. It can also read data recorded on AIT data cartridges
with conventional AIT drives.
• Upon shipment, the 5.25-in device comes with brackets installed at both ends of the
drive. Removing the brackets makes the drive only a 3.5-in device.
5.25-in device, installed (Upon shipment) 3.5-in device, installed
Usable Cartridges and Compatibility Chart
Please use Sony AIT data cartridges only with this unit. Using other types of AIT data
cartridges may cause read and write errors.
Built-in AIT 17
Page 18
The following AIT cartridges are compatible with this drive:
Tape standard Read from Write to Tape length
AIT-1 Turbo Yes Yes 186 m
AIT-1
Ye s Ye s
230 m
170 m
Part Name and Function
The Built-In AIT and magazine have the following parts and functions.
Important
The part names, functions, and settings of the installed 5.25-in device and installed 3.5-in device
(drive only) are the same. (For clarity, we use the 5.25-in device in the explanations below.)
Front
1
2
56 4 3
7
Front (when the dust cover is open)
8
1
1 Dust cover
Protects the cartridge slot against
dust. (→ P. 38)
2 Ventilation holes
(The drive does not have ventilation
holes.)
3 EJECT button
Press this button when ejecting a data
cartridge.
(→ P. 40)
4 REPLACE TAPE LED
LED that shows that the AIT data
cartridge needs to be replaced.
(→ P.41)
5 CLEANING REQUEST LED
LED that shows the Built-In AIT
cleaning status. (→ P. 41)
6 TAPE MOTION LED
LED that shows the AIT data cartridge
status. (→ P. 41)
7 Brackets
8 Cartridge slot
Slot in which the AIT cartridge is set.
(→ P. 39)
18
Built-in AIT
Page 19
Rear
1 Power connector
Connect the Built-In AIT’s built-in
power cable. (→ P. 26)
2 Jumper pin
Pins which set the Built-In AIT
(→ P. 22)
3 IDE connector
Connect the Built-In AIT’s built-in IDE
Flat cable. (→ P. 26)
Bottom
3
2
1
12345678
1 DIP switch
ON
1
Switches which set the Built-In AIT
(→ P. 23)
Built-in AIT 19
Page 20
Setup
The procedure up to installation of the Built-In AIT to the “basic processing unit” is
explained in the following.
Removing and installing the brackets
When you want to use the Built-In AIT as a 3.5-in device, you need to remove the left and
right brackets.
To remove the brackets
Using a Phillips screwdriver, remove the screws, and then the brackets.
Important
• Make sure that you store the brackets and screws in a safe place.
• Only use these screws when installing the brackets. They are metric
screws (length: 5.0 mm; length below washer: 4.0 mm). Using longer
screws could result in damage to the device.
metric screw
4.0 mm
20
Built-in AIT
Page 21
To install the brackets
Align the Built-In AIT screw holes with the far end of the bracket adjustable screw holes.
With a Phillips screwdriver, tighten the screws.
Built-in AIT 21
Page 22
Setting the Built-In AIT - Setting with the jumper pins -
Before installing the Built-In AIT into the 5.25-in. device bay, verify the settings of the BuiltIn AIT.
An ID setting is necessary required to use IDE device integrated with the Built-In AIT.
Different IDE devices connected to the same IDE bus, have different IDs so that the
devices operate properly.
Available ID settings are MASTER, SLAVE, and CABLE SELECT. However, because the
Built-In AIT is connected to the same bus as the CD-ROM drive (MASTER), use the
SLAVE setting.
The ID can be set with jumper pins 1 to 3 on the rear of the Built-In AIT. (The ID is set to
SLAVE at the factory.)
MASTER
IDE Interface Connector
Jumpers Drive Setting
MASTER
SLAVE
SLAVE
CABLE SELECT
No Connection
Power Connector
4
5V 12VGND GND
321
22
CABLE SELECT
Built-in AIT
Page 23
Setting the Built-In AIT - Setting with the DIP switch -
The DIP switch on the bottom of the Built-In AIT enables you to change the following
settings.
• DC Control (1) (Data compression setting) (Factory-set to ON)
• DC Control (2) (Data compression setting) (Factory-set to OFF)
ON
12345678
Switches 1 to 6: Drive Mode
Switch 7: DC Control (1)
Switch 8: DC Control (2)
• Do not change the position of the switches 1 to 6.
Setting data compression - DC Control (1) -
Set whether the Built-In AIT’s data compression function
is enabled or disabled.
Use Switch 7. Setting Switch 7 to ON (factory-set to ON)
will enable the data compression function; setting Switch
7 to OFF will disable the terminator data compression
function.
12345678
ON
Setting data compression - DC Control (2) -
Set whether control of data compression from the backup
software is enabled or disabled.
Use Switch 8. Setting Switch 8 to ON will disable control
of data compression from the backup application; setting
Switch 8 to OFF (factory-set to OFF) will enable control
of data compression from the backup software.
ON
12345678
Built-in AIT 23
Page 24
Mounting on the basic processing unit
Caution
Turn off the power before installing or removing the device
Always be sure to turn off the main power and unplug the power cord
from the AC outlet before installing/removing this device or connecting
any cables. There is a risk of electric shock if this device in installed or
removed or if any cables are connected while the power cord is still
plugged into an AC outlet.
The procedure for installing the drive in a server is as follows.
Hint
✎
Some servers require the rails to be used. For details on how to install the rails, refer to the
server's operating manual.
1 Install the Built-In AIT under the CD-
ROM drive.
Important
• When using the rails with this
device, use the screw holes in the
front cover illustrated in Fig. 1 (see
Fig. 2). (Perform the same operation
on the opposite side. Secure two
screws on each side, four screws
total.)
In some cases the rails may extend
all the way to the front cover
molding. This causes no problems.
(The shape of the rails varies
according to the model of the
device.)
24
Built-in AIT
Fig. 1
Front cover
Screw hole
Fig. 2
Front cover
Rail
Page 25
Front cover
Rail
• The screws needed with the 5.25-in and 3.5-in devices are the same.
• Always use the screws that are provided with this device. The screws that
are provided with this device are metric screws (length: 4.0 mm; length
below washer: 3.0 mm). Using screws that are longer than the screws that
are provided with this device could result in damage to the device.
Caution
Do not use any damaged power cord.
If the power cord is damaged, immediately replace it with a new part of
same type. Do not repair the damaged section for reuse. Otherwise,
the section repaired with vinyl tape or the like will be overheated to
cause an electric shock or a fire.
Fig. 3
3.0 mm
metric screw
Built-in AIT 25
Page 26
2 An IDE cable (not supplied) is used
to connect the Built-In AIT, the CDROM drive, and the IDE connector
on the motherboard. First, disconnect the cable between the CD-ROM
drive and motherboard and store it in
a safe place.
Connect the IDE cable to the IDE
connector on the motherboard, then
connect it to the Built-In AIT and the
CD-ROM drive.
Motherboard
Red
(pin 1)
CD-ROM drive
Provided cable
IDE connector
Pin 1
IDE interface cable
Built-In AIT
DC power
cable
(unused power
supply
connector in
the computer)
3 Attach the cover to the basic processing unit. Plug the power cable to the outlet.
4 Tu rn on the basic processing unit.
26
Built-in AIT
Page 27
Installing the tape device driver
Only install the device driver if you intend to use the standard backup feature in Windows
2000,Windows XP, or Windows Server 2003.
Install the device driver in the basic processing unit with the supplied CD. Prepare the CD
beforehand.
For Windows 2000 Users
1 Click the [Start] button, point to [Settings], click [Control Panel], and then double-click
[System].
The [System Properties] dialog box appears.
2 Click the [Hardware] tab, then click the [Device Manager] button.
The [Device Manager] window appears.
3
Make sure that [SONY SDX460V] appears in [Other devices],
and then double-click it.
The [SONY SDX-460V Properties] dialog box appears.
Built-in AIT 27
Page 28
4 Click the [Driver] tab, then click
the [Update Driver] button.
The [Upgrade Device Driver
Wizard] appears.
5 Click the [Next] button.
The [Install Hardware Device
Drivers] screen appears.
6 Select [Search for a suitable
driver for my device (recommended)], then click the [Next]
button.
The [Locate Driver Files] screen
appears.
Insert the CD provided.
28
Built-in AIT
Page 29
7 Select the [CD-ROM drives] check
box, then click the [Next] button.
The basic processing unit starts
searching for driver files, then the
[Driver Files Search Results] screen
appears.
8 Make sure that
“d:\DeviceDriver\win2000\32\s32ait.inf”
appears in the [Driver Files Search
Results] screen, then click the
[Next] button.
The [Completing the Upgrade
Device Wizard] screen appears.
(In this manual, the CD-ROM drive
is assigned as drive D but it may be
different depending on your
operating environment.)
9 Click the [Finish] button.
Built-in AIT 29
Page 30
10 Make sure that the “Sony AIT 40 GB
IDE Drive” appears in the [Device
Manager] window.
Installation of the tape device driver is now complete.
30
Built-in AIT
Page 31
For Windows XP Users
1 Click the [Start] button, click [Control Panel], then double-click [System].
The [System Properties] dialog box appears.
2 Click the [Hardware] tab, then click the [Device Manager] button.
The [Device Manager] window appears.
3 Make sure that [SONY SDX-460V]
appears in [Other devices], and then
double-click it.
The [SONY SDX-460V Properties]
dialog box appears.
4 Click the [Driver] tab, then click the
[Update Driver] button.
The [Hardware Update Wizard]
appears.
Built-in AIT 31
Page 32
5 Select [Install the software automati-
cally (Recommended)], insert the
CD provided, then click the [Next]
button.
The [Please select the best match
for your hardware from the list
below.] screen appears.
6 Select the hardware associated to
“d:\DeviceDriver\xp\32\s32ait.inf”,
then click the [Next] button.
The [Completing the Hardware
Update Wizard] screen appears.
(In this manual, the CD-ROM drive
is assigned as drive D but it may be
different depending on your
operating environment.)
7 Click the [Finish] button.
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Built-in AIT
Page 33
8 Make sure that the “Sony AIT 40 GB
IDE Drive” appears in the [Device
Manager] window.
Installation of the tape device driver is now complete.
Hint
✎
The device driver that you installed is enabled after you restart the system.
Built-in AIT 33
Page 34
For Windows Server 2003 Users
1 Click the [Start] button, point to [Control Panel], then click [System].
The [System Properties] dialog box appears.
2 Click the [Hardware] tab, then click the [Device Manager] button.
The [Device Manager] window appears.
3 Make sure that [SONY SDX-460V]
appears in [Other devices], and
then double-click it.
The [SONY SDX-460V Properties]
dialog box appears.
4 Click the [Driver] tab, then click the
[Update Driver] button.
The [Hardware Update Wizard]
appears.
34
Built-in AIT
Page 35
5 Select [Install the software automati-
cally (Recommended)], insert the
CD provided, then click the [Next]
button.
The [Please select the best match
for your hardware from the list
below.] screen appears.
6 Select the hardware associated to
“d:\DeviceDriver\w2k3\32\s32ait.inf”,
then click the [Next] button.
The [Completing the Hardware
Update Wizard] screen appears.
(In this manual, the CD-ROM drive
is assigned as drive D but it may be
different depending on your
operating environment.)
7 Click the [Finish] button.
Built-in AIT 35
Page 36
8 Make sure that the “Sony AIT 40 GB
IDE Drive” appears in the [Device
Manager] window.
Installation of the tape device driver is now complete.
36
Built-in AIT
Page 37
Using the ASR function
When using the ASR (Automated System Recovery*) function in Windows, you must
download and install the device driver files from a floppy disk. Prepare a blank floppy disk,
and copy the files in the “DeviceDriver” folder on the supplied CD to the blank floppy disk.
Important
It is important to preserve the file paths
when creating the floppy disk. Copy the files
in the “DeviceDriver” folder so they appear
as shown below. (Do not include the
“DeviceDriver” folder itself.)
*ASR (Automated System Recovery)
Supported by Windows XP and Windows Server 2003, this function backs up the OS,
system state, hardware composition, and applications on your computer, allowing you to
restore them in one step when recovering from a crash. For more details on using this
function, refer to the manual for your OS and backup software.
Windows 2000 does not support the ASR function.
Built-in AIT 37
Page 38
Handling
The following explains how to handle the Built-In AIT.
Setting the AIT data cartridge
Important
• As the data cartridge to be set in the magazine, use our “AIT Data Cartridge”. If you use a data
cartridge of other manufacturer, a read/write error may occur.
• While setting the data cartridge, do not turn off the basic processing unit. This may cause a
malfunction or damage data.
1 Tu rn on the basic processing unit.
Check that the drive’s REPLACE
TAPE LED, TAPE MOTION LED and
CLEANING REQUEST LED go off.
2 Open the dust cover.
38
Built-in AIT
Page 39
3 Set the AIT data cartridge
orientation as shown here and
insert it into the data cartridge
slot.
By inserting the data cartridge to
the extent, it is automatically set
in the drive and the TAPE
MOTION LED lights.
Important
When a new (blank) data cartridge is set, it will take a few minutes before the TAPE MOTION LED
lights up.
4 Close the dust cover.
Important
• Installing the dust cover
To avoid damaging the dust cover, it
is designed to be easy to install and
remove.To install the dust cover, hold
it slightly (as illustrated) and insert
the pins at both ends of the cover in
turn until you hear them clik.
Fig. 1
Dust cover
Built-in AIT 39
Page 40
Ejecting the AIT data cartridge
1 Confirm that the TAPE MOTION LED is not blinking.
2 Pressing the EJECT button, Built-
In AIT starts rewinding the tape.
When the tape is completely
rewound, the data cartridge is
automatically ejected from the
Built-In AIT.
Important
• Pressing the EJECT button does not eject the cartridge immediately because of the
rewinding or system information update operation. (It may take about 5 minutes.)
While the LED is blinking, this indicates the cartridge is being ejected and is not an
error.
• Depending on your backup software or operating system lock, you may not be able to
eject the data cartridge in the drive by pressing the EJECT button. Eject the data
cartridge from the backup software or wait some time and retry the EJECT button. If
you are still unable to eject the data cartridge, press and hold the EJECT button for 5
or 10 seconds to forcefully eject the data cartridge.
3 Open the dust cover.
40
Built-in AIT
Page 41
4 Remove the data cartridge from
the slot and close the dust cover.
• When the TAPE MOTION LED is lit or blinking, do not turn off the basic processing unit. This
may cause a malfunction or damage data.
•To avoid malfunction, do not transport this unit with the data cartridge installed.
• Eject the data cartridge when you are done performing a backup.
LED indication
Three LED on the Built-In AIT’s front side signal the status of the drive and the AIT data
cartridge.
LED
OFF
ON
Blink (Slow)
Blink (Fast)
All LED:
Blink (Fast)
Blink (Fast) : 0.3 s ON, 0.3 s OFF
Blink (Slowly) : 0.9 s ON, 0.3 s OFF
TAPE MOTION
No data cartridge set.
Data cartridge set.
Set data cartridge
operating normally
(Write/Read).
Set data cartridge
operating normally
(Other than Write/
Read).
Malfunction
CLEANING REQUEST
Built-In AIT does not
need cleaning.
Built-In AIT needs
cleaning.
Cleaning head or
cleaning cartridge
tape ended.
-
REPLACE TAPE
No data cartridge
error.
Data cartridge error.
-
-
Reading/writing data
To read/write the data from/to the AIT data cartridge, see the instruction manual provided
with the backup application.
Built-in AIT 41
Page 42
Cleaning
To keep the drive in the good condition, regular cleaning is required.
Cleaning the read/write head
When the CLEANING REQUEST LED lights, clean the Built-In AIT internal read/write
head.
Set the provided cleaning cartridge in the drive, following the procedure described in
“Handling” in “Setting the AIT Data Cartridge”.
When set in the Built-In AIT, the cleaning cartridge automatically starts cleaning the head.
After cleaning, the cleaning cartridge is automatically ejected (which requires about 35
seconds after starting cleaning). Remove the cleaning cartridge.
Important
• Use our “AIT Cleaning Cartridge” to clean the
Built-In AIT. If you use a cleaner of other
manufacturer, a machine failure may be
caused.
• Do not touch the cleaning cartridge tape
surface or rewind the tape.
•You can use the cleaning cartridge for about 70
times. Even if you insert a spent cleaning
cartridge or cleaning ends because the tape
came to an end, the device does not eject the
cleaning cartridge automatically. In this
situation, press the EJECT button. Purchase a
new cleaning cartridge tape.
Hint
✎
Before using the AIT data cartridges, you should clean the read/write head using the cleaning
cartridge once a week. (The cleaning frequency varies depending on the operating environment
(generation of dust and dirt) and the operation frequency. When using the Built-In AIT every day in
a typical office, a weekly cleaning is recommended.)
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Built-in AIT
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Cleaning the Built-In AIT
If the Built-In AIT looks dirty, gently wipe its surface with soft cloth moistened with water or
detergent.
Important
Do not clean the Built-In AIT using chemicals such as benzine or thinner (volatile chemicals),
which may cause the unit to be deformed or discolored. For the same reason, do not spray
insecticide. If a chemical adheres to the drive surface, immediately wipe it with soft cloth moistened with water.
Built-in AIT 43
Page 44
AIT Data Cartridge
This chapter explains how to handle the AIT data cartridge.
Data Cartridge Part Name and Function
Label paste position
Label paste position
44
AIT Data Cartridge
Write-protect plug
Handle for insertion/ejection
(The same one is provided on
the opposite site.)
Page 45
Operation, Storage and Transportation Requirements
■ Operation requirements
Temperature : 10 to 45
Humidity :
Shelf time : If an AIT data cartridge is exposed to an environment other
■ Storage requirements
Temperature : 5 to 32 °C
Humidity :
Storage condition : Store an AIT data cartridge in a protective case with cover.
■ Transportation requirements
Temperature : –40 to 45 °C
Humidity : 5 to 80 % (The maximum temperature of wet bulb is 26 °C.)
Temperature gradient : 10 °C/hour (maximum)
Transportation condition
20 to 80 % (The maximum temperature of wet bulb is 26 °C.)
than the operating or storage environment, expose it to the
operating environment for a longer time than the period
when it is exposed to other environment (for 8 hours at
maximum) before use. The temperature gradient is 10 °C/
hour (maximum).
20 to 60 % (The maximum temperature of wet bulb is 26 °C.)
You can place the case horizontally or vertically.
: Store an AIT data cartridge in a protective case. During
transportation, pack the case so that force will not apply to
the AIT data cartridge.
°C
Label
It is recommended that you should affix a label to each AIT cartridge to associate the AIT
data cartridge with the backup data for easier identification.
Label paste position
AIT Data Cartridge 45
Page 46
Precautions on entry to label
• To represent the data contained in the AIT data cartridge, use a label which can be
easily replaced and no adhesion trace is left.
• To change the label indication, do not erase it with an eraser but peel the old label and
paste a new one. (The INDEX labels are provided with the AIT data cartridge.)
• Pasting the label in the position specified in the previous section. To replace the label,
peel the old label and paste a new one.
• When using a label other than the specified INDEX label, its size should be the same
as the specified label.
• Enter the date when starting to use the cartridge in the provided INDEX label. It will
help you check the AIT data cartridge service life.
Write-protect
By setting the write-protect plug as
shown at right, the tape data can be
protected.
When you do not want to erase the
written data, set the plug to the
“SAFE” position (write disable). To
enable write to the tape, set the plug
to the “REC” position (write enable).
AIT1 Turbo
Write enable Write disable
AIT1
Write enable Write disable
Write-protect plug
Write-protect plug
46
AIT Data Cartridge
Page 47
Precautions on Handling
Operational precautions
Before use
• If the AIT data cartridge is damaged, deformed or bent, do not use it.
• If the AIT data cartridge is exposed to an environment other than the operating or
storage environment, expose it to the operating environment for a longer time than the
period when it is exposed to other environment (for 8 hours at maximum) before use. If
temperature is greatly different between the storage site and the operating site, do not
rush the cartridge into the operating environment. Leave the AIT data cartridge in
temperature of the operating site with temperature gradient set to 10 °C/hour.
Mounting to the Built-In AIT
Set the cartridges as explained in “Setting the AIT data cartridge”. Close the empty
protective case firmly and store it in a place free of dust and dirt.
After use
Be sure to put the AIT data cartridge that you used in the protective case and store it in a
place free of dust and dirt. You can place it horizontally or vertically.
General precautions
• Do not touch a tape by hands. Do not
open or close the tape cover.
• Do not bring a substance which
generate magnetic close to the
cartridge.
• Do not place the cartridge in a place
subject to direct sunlight or a place
near a heater.
• Do not apply strong shock.
• Avoid handling the cartridge while
eating or drinking. Take due
consideration not to adhere thinner or
alcohol to the cartridge.
• Insert the cartridge to the Built-In AIT gently and carefully.
Tape surface
Tape cover
AIT Data Cartridge 47
Page 48
Usage Inhibition Standard
If the AIT data cartridge you are using suffers from one of the conditions below, replace it.
• The AIT data cartridge received a strong shock (when falling, for example) and is
damaged. Cartridges damaged this way may be broken or warped, their tape covers
may no longer open and close properly, which may prevent you from ejecting them
from the drive.
• The recording surface is contaminated with liquid (such as soft drinks, coffee, or tea),
detergent, metallic particles, or cigarette ash.
Important
If you insert an AIT data cartridge in such a condition into the Built-In AIT, the read/write head
or the drive itself may be damaged or contaminated, causing a machine failure.
Also, if you insert a new AIT data cartridge into the Built-In AIT whose head is contaminated or
scratched and you do not know about it, the AIT data cartridge may be contaminated or
damaged. In this way, damage is expanding.
Service Life
The service life of the AIT data cartridge varies greatly depending on temperature and
humidity in the operating/storage environment, dust and dirt, and head abrasion condition.
If you use the cartridge once a day, we recommend that you replace it once a year. If you do
not use the data cartridge everyday, we recommend that you replace it once every two
years. If errors occur frequently, replace the AIT data cartridge.
You can judge its service life in the following sequence.
• Assign a management number to a new AIT data cartridge. Enter the number in the AIT
data cartridge label.
• Create the AIT data cartridge management book. Record the date when each AIT data
cartridge is used and estimate how many years and how often each cartridge is used.
• Examine the AIT data cartridge management book and index label regularly. Discard
the cartridges having low reliability, for example, those which generate write/read
errors.
The tape magnetic layer is composed of chemicals and it becomes deteriorated as the time
elapses.
Although the tape service life, which is determined by this deterioration, varies greatly
depending on the tape storage environment (humidity, temperature), the tape is generally
serviceable for about 3 years since you purchase it.
48
AIT Data Cartridge
Page 49
Storing Important Data
When storing important data or programs, it is strongly recommended that you should
prepare and store the master tape and copy (backup) tape just in case.
Further, we recommend that you verify backup software when saving, and check saved
data. For details on verification, refer to the instruction manual for the backup software you
are using.
By doing this, if one of the tapes causes a read error due to dust or dirt, you can recover the
data from the other tape. Thus, you can prevent loss of important data and programs.
Managing 3-generation Data
To store the data on the disk, you should manage the data in the three generations.
To manage the 3-generation data, use three tapes (A, B, C). On the first day, store the data
on the disk in tape A. On the second day, store the data in tape B. On the third day, store the
data in tape C.
This method allows you to protect your important data. For example, if tape C generates a
read error, you can use tape B to recover the data. If tape B generates a read error, you can
use tape A to recover the data.
Data cartridge storage
Always store data cartridges in a clean location under the specified storage conditions.
Enabling the write-protect feature is recommended when storing data cartridges.
When storing data cartridges for an extended period of time, data should be read
periodically in order to ensure that restoration from backup data is possible at all times.
Storing data cartridges in a different location from the system is recommended. If both
master and spare data cartridges are kept, storing each in a different location is
recommended.
Establishing backup and disaster recovery procedures
When deciding on a backup method, be sure to make a schedule for image disaster
recovery. Establishing the appropriate backup procedure is the first step in employing
backup. After establishing your disaster recovery procedure, verify it periodically to ensure
that it works correctly.
AIT Data Cartridge 49
Page 50
Specifications
The Built-In AIT has the following specification:
■ Performance
Memory capacity • 40 GB (in compression mode: 80 GB)
when using AIT1 Turbo Data Cartridge: tape length
186 m
• 35 GB (in compression mode: 70 GB)
when using AIT1 Data Cartridge: tape length 230 m
• 25 GB (in compression mode: 50 GB)
when using AIT1 Data Cartridge: tape length 170 m
The compression mode value presumes the compression ratio is 2:1. The actual value depends on patterns
in the data.The memory capacity requirement is
conservative, and may be somewhat smaller depending on memory usage conditions.
-17
Bit error rate 10
Data transfer rate
IDE transfer rate
Initialize time Less than 5 seconds
Load time Average 80 seconds
Unload time Average 25 seconds
or less
• AIT-1 Turbo: 6 MB/s
• AIT-1: 4 MB/s
The internal transfer rate depends on the system
environment of the host machine.
Ultra DMA mode 5: 100 Mbytes/second
Ultra DMA mode 4:66.6 Mbytes/second
PIO transfer mode 4:16.6 Mbytes/second
PIO transfer mode 0:3.33 Mbytes/second
Note:The mode used depends on the connected host.
Also, the internal transfer rate may change
depending on the selected mode.
when using AIT-1 Turbo Data Cartridge (tape length:
186 m)
Average 14 seconds
when using AIT-1 Data Cartridge (tape length: 230 m,
170 m)
when using AIT-1 Turbo Data Cartidge (tape length:
186 m)
Average 20 seconds
when using AIT-1 Data Cartridge (tape length: 230 m,
170 m)
50 Specification
Page 51
Rewind time Average 90 seconds
when using AIT-1 Turbo Data Cartridge (tape length:
186 m)
Average 105 seconds
when using AIT-1 Data Cartridge (tape length: 230 m)
Average 80 seconds
when using AIT-1 Data Cartridge (tape length: 170 m)
If the Built-In AIT is set to perform retries, the times
above may be longer.
■ Environmental requirement
During operation Temperature: 10 °C to 35 °C
Humidity: 20% to 80% (no dew condensation allowed)
Highest dry bulb temperature: 26 °C
During non-operation Temperature: –40 °C to 70 °C
Humidity: 5% to 95% (no dew condensation allowed)
Highest dry bulb temperature : 45ºC
■ Power supply specification
Voltage 5 V±5% 12 V±10%
Current (Typ.) 0.9 A 0.3 A
Current (Max.) 1.2 A 1.2 A
■ Dimensions, weight
5.25 in device
41.2 mm
3.5 in device
41.2 mm
149.0 mm 172.2 mm
Weight 0.97 kg
101.6 mm 172.2 mm
Weight 0.74 kg
Specification 51
Page 52
Customer’s Application Sheet
Use this sheet as a note in which the information required for maintenance and management of the Built-In AIT.
Item Record
Basic processing unit model
name
Operating system (OS)
(name, version, service
pack/batch application)
Backup software (name,
version service pack/batch
application)
IDE bus configuration
(Jumper /device on the
same bus) Built-In AIT
installation environment
Built-In AIT installation
environment (temperature,
humidity, dust)
Cartridge type
Cleaning cartridge type
Cleaning cartridge usage
(method of managing
cleaning frequency, operation frequency and starting
month)
Cartridge usage (method of
managing cleaning frequency, operation frequency
and starting month)
Cartridge management
52
Customer’s Application Sheet
Page 53
Troubleshooting Checklist
If this product fails to operate as expected, consult the following checklist and verify the
product before returning it for repairs. If the device is exhibiting any of the symptoms
listed, take the actions indicated.
No. Symptom
12❑ The drive does not
turn on.
❑ The LED does not
light.
❑ The drive is not
properly detected
during startup.
Internal/
External
Internal
External
Internal
External
Action
❑ Make sure that the DC cable is correctly
connected to the drive.
❑ Some integrated drives have two power
connectors (some drives require a special
DC cable). Check the User’s Guide and
make sure that the drive is correctly
plugged into a power outlet.
❑ Check the power contacts of the DC cable
by unplugging the cable and then plugging
it back.
❑ Make sure that the AC cord is correctly
connected to the drive.
❑ Make sure that the AC cord is correctly
plugged into the power outlet.
❑ Make sure that the SCSI cable is correctly
connected to the drive.
❑ Make sure that the SCSI cable is correctly
connected to the SCSI connector (SCSI
board connector, motherboard connector,
etc.).
❑ Make sure that there is no other drive on
the SCSI bus with the same SCSI ID.
→ If you find a drive with the same SCSI ID,
change the ID of one of the drives to an
ID that is not currently in use. (Do not
use “7 ”, as this ID is assigned to the
host.)
Troubleshooting Checklist 53
Page 54
No. Symptom
2 ❑ The drive is not
properly detected
during startup.
Internal/
External
Internal
External
Action
❑ Make sure that terminators are connected
and/or set correctly.
→ Te r minators must be connected at both
ends of the SCSI bus.
•
If the remote end of the SCSI bus is a
cable (connector), make sure that a
terminating connector is connected to it.
• If the remote end of the SCSI bus is an
internal drive, make sure that the drive
terminator setting is ON.
If the remote end of the SCSI bus is an
•
external drive, make sure that a
terminating connector is connected to it.
• If the remote end of the SCSI bus is a
SCSI board or motherboard, make
sure that the SCSI BIOS is set up
correctly. (Refer to the appropriate
documentation for details.)
• Make sure that the terminator setting is
OFF for any drive that is not at the
remote end of the SCSI bus.
If the SCSI connector is a pin-type connec-
❑
tor, make sure that none of the pins are bent
(internal drive 50-pin connector, internal or
external cable 68-pin connector, external
cable 50-pin [PIN type] connector, etc.).
→
If pins are bent, do not try to bend them back
into position. Replace the drive or cable.
❑
Make sure that the SCSI BIOS is correctly set
up. (Refer to the setup procedures in the
appropriate documentation, if available. Some
SCSI BIOS are designed not to allow changes.)
❑ Make sure that the drive is connected in the
proper position according to the system
configuration.
❑ For some IDE devices, because of their
specifications, the drive may not appear in
the BIOS display during system startup. As
long as the drive is identified after the OS
has started, this is not a problem.
54
Troubleshooting Checklist
Page 55
No. Symptom
34❑ The drive is not
properly detected
after OS startup. (The
drive was properly
detected during
startup.)
❑ The cartridge is not
detected correctly.
❑ The backup process is
not performed
correctly. (The backup
software correctly
detected the drive.)
Internal/
External
Internal
External
Internal
External
Action
❑ Make sure that the device driver is installed
correctly.
→
In some cases, the device driver may be
installed automatically. In other cases, it may
be necessary to install the device driver
manually. In still other cases, the device
driver may be incorporated into the product.
Refer to the User’s Guide for details.
❑ Make sure that the device driver started
correctly.
❑ Clean the head with the cleaning cartridge.
❑
Replace the data cartridge with a new cartridge.
❑ Make sure that you are using the correct
data cartridge.
→ • Make sure that you are using a correct
drive and cartridge combination, for
example that you are not using a
DDS3 cartridge in a DDS2 drive.
• Make sure that you are using a type of
cartridge for which operation is
guaranteed.
• Make sure that you are not using a
cartridge that has reached the end of
its operational life.
• Make sure that you are not using a
cartridge on which there are errors.
❑ There may be a problem at a one or more
of the following connections: SCSI cable,
connector, the terminator, etc.
→ Check the connections.
❑
If the drive was moved to an environment
with different temperature and/or humidity,
the drive may not have fully adapted to its
new environment. Allow the drive time to
adapt to the new environment before using it.
❑
If the backup process is initiated immediately
after system startup in an environment that is
not air-conditioned, the drive may not have fully
adapted to the environment. Modify the
operating procedures so that the drive is
allowed to time to adapt before beginning the
backup process. (This problem frequently
occurs when the system starts up in the middle
of the night and begins the backup process.)
Troubleshooting Checklist 55
Page 56
No. Symptom
5
❑ The backup process is
not performed correctly. (The backup
software does not
correctly detect the
drive.)
❑
The backup process is
6
not performed correctly.
(An LED is flashing
and an error is displayed on the LCD.)
❑ Cannot eject the data
7
cartridge.
Internal/
External
Internal
External
Internal
External
Internal
External
Action
❑ Make sure that the backup software is
installed correctly.
❑ Make sure that there is no other device on
the SCSI bus with the same SCSI ID.
Make sure that there are no software conflicts.
❑
→
If there are incompatible device drivers
installed on the system, it may be necessary to
remove some of the drivers. Refer to the
appropriate software documentation for details.
❑ There may be a problem at a one or more
of the following connections: SCSI cable,
connector, the terminator, etc.
→ Check the connections.
❑ Refer to the explanation of the LED and
LCD indicators (if any) in the User’s Guide.
→ • If a cleaning request is indicated, clean
the drive and attempt the backup
process again. If the same error occurs
again, replace the data cartridge.
• If an error is indicated (ERRxx, for
example), there may be a problem with
the drive. Replace the drive.
❑ If the cartridge is not ejected even though
the automatic ejection setting is made in
the backup software, the backup process
may not have been performed correctly.
→ See numbers 4 through 6.
❑
If the cartridge is not ejected even though the
EJECT button is pressed, the EJECT function
may be locked by the backup software.
→ • Exit the backup software.
• Restart the system.
•Turn the power off, and then turn it on
again.
The drive may have detected a problem and
❑
is not allowing the cartridge to be ejected.
→ • Some drives eject the cartridge when
you press and hold the EJECT button
for a certain time (five or ten seconds).
• Restart the system.
•Turn the power off, and then turn it on
again.
❑ The cartridge may be jammed in the drive.
(Even if you press the EJECT button longer
than the prescribed time.)
→ If a cartridge jams in a drive, the head,
drum, or various guide pins may be
damaged. Replace the drive.
56
Troubleshooting Checklist
Page 57
No. Symptom
8
❑ Cannot eject the
cleaning cartridge.
9
❑ The cartridge maga-
zine is not ejected.
10
❑ The data cartridge is
ejected.
11
❑ The cleaning cartridge
is ejected.
Internal/
External
Internal
External
Internal
External
Internal
External
Internal
External
Action
❑ If a spent cleaning cartridge is inserted, or if
cleaning is not completed properly because
the cartridge ends during cleaning, some
drives indicate this by not ejecting the
cleaning cartridge.
→ Press and hold the EJECT button to
eject the cleaning cartridge, and then
clean again with a new cleaning cartridge.
❑ The cartridge may be jammed in the drive.
(Even if you press the EJECT button longer
than the prescribed time.)
→ If a cartridge jams in a drive, the head,
drum, or various guide pins may be
damaged. Replace the drive.
❑ Make sure that the TAPE MOTION LED is
not blinking.
→ The unit may still be reading data to
tape. Wait until the reading is done. If a
reading error occurs, replace the tape.
❑ Make sure that you are using the correct
type of data cartridge.
→ • Make sure that you are using a correct
drive and cartridge combination, for
example that you are not using a
DDS3 cartridge in a DDS2 drive, or an
AIT2 cartridge in an AIT1 drive.
• Make sure that you are using a type of
cartridge for which operation is
guaranteed.
• Make sure that you are not using a
cartridge that has reached the end of
its operational life.
• Make sure that you are not using a
cartridge on which there are errors.
❑ The head may be dirty.
→ If the head is dirty, a read/write error may
occur, after which the cartridge is
ejected. Clean the drive.
❑ The cleaning cartridge may be spent.
→ Replace the cleaning cartridge with a
new cleaning cartridge.
Troubleshooting Checklist 57
Page 58
Built-In AIT User’s Guide
First edition, June 2005
The contents of this document may be changed without notice.
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