SOMFY Dexxo Pro 800 io, Dexxo Pro 1000 io User Manual

CONTENTS

GENERAL PRESENTATION ����������������������������������������������� 2

SAFETY INSTRUCTIONS ������������������������������������������������� 2

Caution 2
Safety instructions 2

PRODUCT DESCRIPTION ������������������������������������������������� 2

Product components 2
Area of application 2

POINTS TO CHECK PRIOR TO INSTALLATION ������������������������������� 3

Preliminary checks 3
Safety instructions 3

INSTALLATION ���������������������������������������������������������� 3

Installation height 3
Detailed description of installation steps 3

PROGRAMMING �������������������������������������������������������� 5

Programming button description 5
End limit setting and self-learning 5
Keytis remote control description 5
Keygo remote control description 5
Fitting the battery for Keytis remote controls 6
Programming Keytis remote controls 6
Programming Keygo remote controls 7

OPERATING TEST ������������������������������������������������������� 7

Using Keytis remote controls 7
Using Keygo remote controls 7
Obstacle detection function 7
Built in lighting operation 7

EN

CONNECTING PERIPHERALS ��������������������������������������������� 8

Description of the various peripherals 8
Electrical connections for the various peripherals 8

SETUP ����������������������������������������������������������������� 9

General setup diagram 9
Meanings of the various parameters 9

PROGRAMMING KEYGO IO REMOTE CONTROLS FOR FULL AND
PARTIAL OPENING OPERATION ������������������������������������������ 10

CLEARING REMOTE CONTROLS AND ALL SETTINGS ������������������������ 11

Clearing remote controls 11
Resetting all settings 11

LOCKING PROGRAMMING ����������������������������������������������� 11

REFITTING COVERS ���������������������������������������������������� 11

TROUBLESHOOTING ��������������������������������������������������� 12

Operating codes displayed 12
Programming codes displayed 12
Error and failure codes displayed 12
Accessing stored data 12

TECHNICAL SPECIFICATIONS �������������������������������������������� 13

Dimensions 13

io-homecontrol® provides advanced and secure radio technology that is easy to install.
io-homecontrol
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1

GENERAL PRESENTATION

This product complies with the “safety, specic rules for powering vertically opening garage doors in residential use” requirements (standard EN
60335-2.95). When installed in line with these instructions and in compliance with the “Installation Checklist”, the product will be compliant with
standards EN 13241-1 and EN 12453.

EN

The instructions referred to in the installation manual and instructions for use of this product are designed to prevent damage to property and
personal injury along with compliance with the above standards. Failure to comply with these instructions absolves Somfy from any liability resulting
from damage that may be caused. Dexxo Pro is a product that must be installed inside the garage with an integrated back-up control system.

Somfy hereby declares that the device is compliant with the essential demands and other relevant requirements of directive 1999/5/CE. A

declaration of compliance is available from the web site at www.somfy.com/ce (Dexxo Pro io). This product is suitable for use in the European
Union and in Switzerland.

SAFETY INSTRUCTIONS

Caution

These are important safety instructions. Always follow the instructions, incorrect installation may lead to serious injury.

Safety instructions

Before installing the motor drive unit, remove all unessential lines or chains and switch off all equipment that is not essential for motorised door

operation.

Before installing the motor drive unit, make sure that the door is in good mechanical condition, that it is properly balanced and that it opens and

closes correctly.

Locate all control systems at least 1.5 metres above oor level, making sure that they are visible from the entrance to the garage but safe from

moving parts.

Position the manual release cord no more than 1.8 metres above oor level.

Where a removable release mechanism is used, we recommend storing it close to the door.

Fix the label describing the manual release procedure close to the release mechanism.

Fix the warning labels describing the hazards of door motion close to any xed control mechanisms installed and make sure that the labels are

clearly visible to the user.

After installation, make sure that the mechanism is correctly adjusted and that the motor drive unit reverses its motion when the door encounters
an obstacle that is at least 50 mm from oor level.

After installation, make sure that no part of the door overhangs an area accessible to the public.

After installation, make sure that the motor drive unit inhibits or stops the door opening motion when the door is loaded down with a 20 kg weight

attached to a central position of the door’s bottom edge.

In accordance with standard EN12453 concerning the safe use of motorised doors and gates, the remote control of an automatic garage door
which is not visible to the user, particularly using the TAHOMA unit, always requires a photoelectric cell type safety device to be installed on this

automatic function.Failure to comply with these instructions absolves SOMFY of any liability resulting from damage that may be caused.

PRODUCT DESCRIPTION

Product components

Key Number Description Key Number Description

1 1 Motor head 16 2 Shaft
2 1 Motor cover 17 2 Circlips
3 1 Built-in light cover 19 4 Self-shaping Ø 4x8 screw
4 1 Lintel bracket 20 2 Special screw for plastic Ø 3.5x12
5 1 Door bracket 21a 1 Single part rail
6 2 Ceiling bracket 21b 1 Two part rail
7 2 Motor head bracket 21b1 1 Sleeve
8 1 Manual release cord 21b2 8 Self-shaping Ø 4x8 screw
9 1 Link arm 22 2 HM8 self-locking nut
10 1 Travel stop 23 2 Bracket
11 4 Chain retainer pad 24 1 Spacer
12 1 Power cable 25a 1 Keytis 4 io remote control
13 4 Hex. head M8x16 bolt 25b 2 Keygo io remote control
14 4 Hex. head M8x12 bolt & washer 26 1 230 V 40 W E14 socket light bulb
15 6 HU8 nut 27 1 Antenna

Area of application

Types of doors (Fig.2)
A: Projecting up and over door.
B: Sectional door:

- if the door’s upper prole is a specic one, use the “sectional door mounting bracket” ref.: 9009390.

- if the door surface exceeds 10 sq. metres, use the “sectional door adapter” ref.: 2400873.

2

Fig. 1

Fig. 2

C: Sideways opening sliding door:

- for side wall mounting, use:

- a belt transmission rail

- an “adjustable cranked arm” ref.: 9014481.

- for ceiling mounting, use:

- an “articulated arm” ref.: 9014482.

D: Swinging door. Use the swinging door kit, ref.: 2400459.
E: Semi and non projecting door. Use:

- a high performance transmission rail

- “the semi and non projecting door kit” ref.: 2400458.

Some doors of this type may prove impossible to automate. Contact SOMFY’s technical department.

Door dimensions (Fig. 3)

For maximum door heights, the motor travel can be optimised:

• By installing the motor head at a 90° angle (Fig. 7-

• By xing the lintel bracket to the ceiling, behind the lintel itself by up to 200 mm (Fig. 5-

• By cutting the link arm to size.

).

)

POINTS TO CHECK PRIOR TO INSTALLATION

Preliminary checks

Check the garage door can be operated manually and runs smoothly. Ensure the door is in good mechanical condition (pulleys, mounts…) and
is correctly balanced (spring tension).

Remember that any work performed on door springs may be dangerous.

The structure of your garage (walls, lintel, inside surfaces, cross members, door rails…) are used to mount the Dexxo Pro system. Reinforce

them where necessary.

Never splash water onto the system. Never install Dexxo Pro in a location where water may cause damage.
The bottom edge of the door should be tted with a rubber strip to avoid hard contact and enhance the contact surface.
If the garage door is the only entry point into the garage, t an external release (external release keylock (ref. 9012961) or an external release

(ref. 9012962) and include a back-up battery (ref. 9001001).
If the garage door includes a separate pedestrian door, the door must be tted with an interlock to prevent garage door movement when the

pedestrian door is open (pedestrian door safety kit ref. 2400657).
If the garage door opens on to a public road, install an indicator light, such as a ashing orange light (ref. 9015171).
If the garage door operates in automatic mode, install a photoelectric cell type safety system (ref. 9014994 or ref. 9013647) and a ashing orange

light type indicator.
Make sure that the door does not comprise any accessible parts.

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Unlocking the door may trigger uncontrolled door movement if the door is not balanced correctly.

Safety instructions

Safety instructions must be complied with throughout the installation process:

• Take off any personal jewellery (bracelet, chain or others) during installation work.

• During drilling and welding work, always wear safety glasses and suitable protection.

• Always use suitable tools.

• Take care when handling the motor drive system.

• Never connect the mains power supply or the battery back-up system before completing the installation process.

• Never use high pressure water systems for cleaning purposes.

INSTALLATION

Installation height

Measure the distance “D” between the door’s highest point and the ceiling.

If “D” is between 35 and 200 mm, mount the complete system straight onto the ceiling.

If “D” exceeds 200 mm, mount the complete assembly so that the height “H” falls between 10 and 200 mm.

Detailed description of installation steps

Mounting the lintel bracket and the door bracket (Fig. 5)

When installing the system directly onto the ceiling (ush with the ceiling), the lintel bracket can be mounted on the ceiling, if necessary recessed

from the lintel by up to 200 mm max. (Fig. 5-

Fig. 4

Fig. 5 to 15

).

3

Assembling the two part rail (Fig. 6)

a

[1] [2] [3]. Unfold the two parts of the rail.

Ensure that the chain or belt is not twisted.

EN

[4]. Assemble the two parts of the rail using the sleeve.

[5]. Mount the complete assembly using the eight mounting screws.

[6]. Tighten the nut to tension the chain or belt. The compressed rubber must measure 18 and 20 mm.

The mounting screws must not penetrate the rail (do not drill).

When installing the system directly onto the ceiling, do not use the sleeve mounting screws.

Fitting the rail onto the motor head (Fig. 7)

Fitting the complete assembly onto the garage ceiling (Fig. 8 to 10)

Fitting to the lintel bracket (Fig. 8)

Ceiling mounting

• Flush with the ceiling: mount the system directly onto the ceiling using the rail (Fig. 9).
It is possible to add mounting points at the motor head level (Fig. 9-

• Hung from the ceiling: two options:

- mount the system at the motor head (Fig. 10-

- mount the system at the rail (Fig. 10- b).

To add an adjustable intermediate mounting along the rail, or a mounting at a dimension h between 250 mm and 550 mm, use the ceiling

mounting kit ref.: 9014462 (Fig. 10- ).

Fitting the arm onto the door and the trolley (Fig. 11)

[1]. Release the trolley using the manual release cord.

[2]. Bring the trolley up to the door.

[3]. Attach the arm to the door bracket and the trolley.

).

).

Adjusting and fastening the opening travel stop (Fig. 12)

[1]. Release the trolley from the runner using the manual release mechanism and bring the door to the open position.

Do not open the door fully, but position it so that it does not reach its own travel stop.

[2]. Slot the travel stop (10) into the rail then turn it by 90°.

[3]. Position the travel stop against the trolley.

[4]. Moderately tighten down the mounting screw.

Do not tighten the mounting screw all the way down. Excessive tightening can damage the screw and cause the travel stop

not to remain in place.

Fitting the chain retainer pads (Fig. 13)

For chain rails only.

These pads are used to limit spurious noise linked to chain friction within the rail. Position each of the pads in the rst hole in the rail after the travel stop.

Make sure that the pad is pressed in all the way so that its positioning pin is accessible outside of the rail.

Checking the chain or belt tension (Fig. 14)

The rails are supplied ready tensioned and inspected. If necessary, adjust the tensioning.

The rubber or tension spring must never be fully compressed during operation.

Connecting the mains power supply (Fig. 15)

[1]. Remove the motor cover and the protective sheet.

[2]. Fit the light bulb.

[3]. Connect to the antenna.

[4]. Connect to the mains supply.

Plug the power cable into a suitable power outlet that complies with electric power requirements. The electric
supply must be suitably protected (a fuse or circuit breaker with a 5 A rating) and a residual current device (30 mA).
An omnipolar disconnection mechanism must be provided for the power supply:
. by using a power cord with a mains splug that can be disconnected, or

. by tting a switch that ensures a contact separation distance of at least 3 mm for each pole (refer to standard EN60335-1).
Make sure that the manual release cord is located at a maximum height of 1.80 metres off the ground.

If necessary, extend the cord.

4

PROGRAMMING

Programming button description

. Press for 2 s: memorise remote controls
. Press for 7 s: delete remote controls

. Press for 0.5 s: call up and exit the setup menu
. Press for 2 s: start learning
. Press for 7 s: clear learning and settings
. Stop learning

. Selecting a setting

. Modifying a setting value
. Using the forced mode

. Start the learning cycle

. Conrm setting selection
. Conrm setting value

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End limit setting and self-learning

For swinging doors, change the P9 setting before starting self-learning.

[1]. Press the “SET” button until the light comes on (2 s).

The display shows “S2”

[2]. Control the motor using the “+” or “-” buttons so that the transmission system runner moves to link up with the trolley and closes the door.

• Pressing and holding the “-” button closes the door.

Release the “-” button before the motor has time to force against the door.

• Pressing and holding the “+” button opens the door.

[3]. Adjust the closed position using the “+” or “-” buttons.

Release the “-” button before the motor has time to force against the door.

[4]. Press “OK” to validate the closed end limit position and start the self-learning cycle.

The door runs through a complete Open Close cycle.

• If learning was correct, the display will show “C1”.

• If the learning cycle was not completed correctly, the display will show “S1”.

During the learning cycle:

• If the door is moving, pressing any button will stop the movement and interrupt the learning mode.

• If the door is stopped, pressing “SET” once will exit the learning mode.

You can call up the learning mode at any time, even when the learning cycle has already been executed and the display shows “C1”.

Keytis remote control description

1

Individual control buttons

2

General STOP button

3

General CLOSE button (Keytis 4 home io only)

4

Operation indicator light On Intermittent Blinking

5

Low battery indicator light

6

Closing clip

7

PROG button: programming the transmitter

8

KEY button: memorising the system key

Fig. 16

Fig. 17a

Keygo remote control description

1

Individual control buttons

2

Operation indicator light On Intermittent Blinking

Fig. 17b

5

Fitting the battery for Keytis remote controls

Fig. 18

Programming Keytis remote controls

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Memorising the system key (Fig. 20).

[1]. Set existing remote control no. 1 to the key transfer mode:

[2]. Briey press the “KEY” button on the new remote control. Wait for the conrmation beep (a few seconds).

Programming the Keytis remote control (Fig. 21 to 23)

Before programming the remote control, make sure that it has already memorised the system key.

Each control button is programmed individually.

A button that is already programmed cannot be programmed on a second receiver. To see if a button is already programmed, press it:

• button programmed → green indicator comes on.

• button not programmed → orange indicator comes on.

To clear a previously programmed button, refer to the section on Clearing Keytis remote controls.

There are two ways to program the remote control:

• Programming from a Dexxo Pro motor.

• Programming by copying a previously programmed Keytis remote control.

. If the installation already comprises other io-homecontrol® products with at least one programmed remote control

then you must perform the Memorising the system key step before programming the remote controls (Fig. 20).

. If the Keytis io remote control to be programmed is the system’s rst remote control, then go straight to Programming the
Keytis remote control step (Fig. 21 to 23).

The operations for memorising the system key and to program a remote control by copying another Keytis remote control are

only possible at the installation location. To gain authorisation to transfer its system key or its programming, the previously
programmed remote control must be able to establish radio communication with an installation receiver.

• With a Keytis, Telis, Impresario, Composio remote control: press the “KEY” button until the green indicator comes on (two seconds).

• With another remote control: refer to its documentation.

Fig. 19 to 23

Programming from a Dexxo Pro motor (Fig. 21)

[1]. Press the “PROG” button on the Dexxo Pro until the light comes on (two seconds).

[2]. Briey press the “PROG” button on the remote control.

Wait for the second beep and for the green indicator to start blinking quickly.
This may take from a few seconds to around a minute depending on the number of products connected to the system.

[3]. Briey press the button chosen to control the Dexxo Pro motor.

The remote control sounds a conrmation beep and the Dexxo Pro motor’s light blinks for ve seconds.

Programming by copying a previously programmed Keytis remote control

• Completely copy the programming of a Keytis remote control (Fig. 22)

This operation is used to copy all of the buttons programmed from an already programmed remote control.

[1]. Press the “PROG” button on the previously programmed remote control until the green indicator comes on (two seconds).

[2]. Briey press the “PROG” button on the new remote control.

Wait for the second beep and for the green indicator to start blinking rapidly (a few seconds).

• Individually copy the programming of a Keytis remote control button (Fig. 23)

This operation is used to copy the programming of a single button from an already programmed remote control.

[1]. Press the “PROG” button on the previously programmed remote control until the green indicator comes on (two seconds).

[2]. Briey press the button to copy on the previously programmed remote control.

[3]. Briey press the “PROG” button on the new remote control.

Wait for the conrmation beep (after a few seconds).

[4]. Briey press the button chosen to control Dexxo Pro on the new remote control.

It is impossible to program Keytis remote controls in the following cases:

. The remote control has not memorised the system key.
. A number of installation receivers are in programming mode.
. A number of remote controls are in key transfer or programming modes.
Any incorrect programming is indicated by a series of fast beeps together with the orange indicator blinking on the Keytis
remote control.

At this stage in the installation process, the Dexxo Pro motor drive unit is ready to run.

6

Programming Keygo remote controls

Each control button is programmed individually.

To clear a previously programmed button, refer to the section entitled "Clearing Keygo remote controls".

There are two ways to program the remote control:

• Programming from a Dexxo Pro motor.

• Programming by copying a previously programmed Keygo io remote control.

Programming from a Dexxo Pro motor (Fig. 24)

[1]. Press the “PROG” button on the Dexxo Pro until the light comes on (2 seconds).

[2]. Simultaneously press the outer right and outer left buttons on the remote control.

The remote control indicator light ashes.

[3]. Briey press the selected button to actuate the Dexxo Pro motor.

The light of the Dexxo Pro motor ashes for 5 seconds.

Programming by copying a previously programmed Keygo io remote control (Fig. 25)

This operation is used to copy the programming of a previously programmed remote control button.

[1]. Simultaneously press the outer right and outer left buttons on the previously programmed remote control (A) until the green indicator light

comes on (2 seconds).

[2]. Press the button for 2 seconds to copy the previously programmed remote control (A).

[3]. Simultaneously briey press the outer right and outer left buttons on the new remote control (B).

[4]. Briey press the selected button to actuate the Dexxo Pro on the new remote control (B).

Fig. 24 and 25

EN

At this stage in the installation process, the Dexxo Pro motor drive unit is ready to run.

OPERATING TEST

Using Keytis remote controls

Using Keygo remote controls

Obstacle detection function

The detection of an obstacle during door opening will stop the door (Fig. 28).

The detection of an obstacle during door closure will reopen the door (Fig. 29).

Make sure that obstacle detection works when the door encounters an obstacle 50 mm from the ground.

Built in lighting operation

The light will come on every time the motor drive unit is operated. It will go out automatically after one minute once the door stops. This time delay

is adjustable (refer to the Setup chapter). Repetitive use which causes the light to stay on continually may result in an automatic cut-off condition

triggered by the thermal cut out protection mechanism.

Fig. 26

Fig. 27

Fig. 28 and 29

7

CONNECTING PERIPHERALS

Description of the various peripherals

Key Description Key Description

EN

1 Orange light 6 Battery
2 Remote lighting 7
3 Code keypad 8 Photoelectric cells
4 Keyswitch 9 Reex type cells
5 Aerial 10 Sensor bar

Electrical connections for the various peripherals

Cut the electric power supply to the motor before performing any work on peripherals. If the display remains off after working on the system,
check the wiring (for possible short circuits or polarity reversals).

General electrical diagram (Fig. 30)

Photoelectric cells (Fig. 31)

It is compulsory to install photoelectric cells:

- If automatic closing is activated (P0=1)

- If the automatic function is controlled remotely (not visible to the user)

Two types of connections can be made:
A: Standard (without self test): program the setting “P2” = 2.
B: With self test: program the setting “P2” = 1.

This means that an automatic test is conducted to check photoelectric cell operation every time the door operates.

If the test fails, no door movement is possible.

Fig. 30

Pedestrian door safety kit

Fig. 30 to 39

Reex photoelectric cell (Fig. 32)

With self test: program the setting “P2” = 1.
This means that an automatic test is conducted to check photoelectric cell operation every time the door moves.

If the test fails, no door movement is possible.

Sensor bar (Fig. 33)

With self test: program the setting “P2” = 1.
This is used to perform an automatic test of sensor bar operation every time the door moves.

If the test result is negative, no door movement is possible.

Make sure you have correctly congured parameter “P2” taking into account the photoelectric cells or the sensor bar.

Orange light (Fig. 34)

Program the setting “P1” depending on the required operating mode:

• Without warning before door movement: “P1” = 0.

• With a 2 s warning before door movement: “P1” = 1.

Code keypad (Fig. 35)

Pedestrian door safety kit (Fig. 36)

When the pedestrian door contact is tted, it must be connected in place of the jumper normally tted between terminals 5 and 6.

If the pedestrian door contact is removed, the jumper between terminals 5 and 6.

Battery (Fig. 37)

Aerial (Fig. 38)

Remote lighting (Fig. 39)

Class 2 (double insulation) light units that are connected do not require an earth connection.

Various types of lighting can be connected without exceeding a total power consumption of 500 W.

8