IP Phone
User Manual
2
TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ......................................................7
Important information ......................................................................................................8
Safety instructions ......................................................................................................................8
SELV (Safety Extra Low Voltage) compliance ...............................................................8
Standards conformance ...........................................................................................................8
Product specifications ...............................................................................................................9
Disposal of the device ............................................................................................................... 9
Cleaning .......................................................................................................................................9
Notational conventions ..................................................................................................10
Setting up the phone ......................................................................................................12
Delivery Content ...................................................................................................................... 12
Attaching and detaching the footstand ............................................................................... 12
Rotating the tab of the cradle ............................................................................................... 13
Connecting the phone ........................................................................................................... 14
Connecting a headset ............................................................................................................. 15
Initializing and registering the phone .................................................................................. 16
Prerequisites ....................................................................................................................... 16
Initialization .......................................................................................................................... 16
What to do if initialization and registration are unsuccessful .................................. 17
Correcting the clock ......................................................................................................... 18
Getting to know your phone ........................................................................................19
At a glance ................................................................................................................................. 19
LED indicators ......................................................................................................................... 21
Call indicator ....................................................................................................................... 21
Function key LEDs ............................................................................................................ 21
Message LED ..................................................................................................................... 21
Hard keys .................................................................................................................................. 22
Freely programmable function keys with LEDs .......................................................... 22
Context-sensitive, programmable function keys ......................................................... 22
Navigation, confirmation, and cancel keys ................................................................... 22
Preprogrammed, variably programmable function keys ............................................ 23
Audio Control Keys ........................................................................................................... 23
Alphanumeric Keypad ........................................................................................................ 24
Input modes and navigation .................................................................................. 24
Entering numerals, letters, special characters, and symbols .......................... 24
3
Display layout ........................................................................................................................... 25
Idle Mode ............................................................................................................................. 25
When the phone is active ................................................................................................ 27
Settings ..................................................................................................................................... 28
Phone settings .................................................................................................................... 28
Adjusting the backlight ....................................................................................................... 29
The phone's web interface ................................................................................................ 31
Opening the web interface ................................................................................... 32
How the web interface works .............................................................................. 33
Web settings overriding manual phone settings ............................................. 33
User mode/administrator mode ........................................................................................... 34
Directories .........................................................................................................................36
Directory .................................................................................................................................... 36
Definitions, explanations ................................................................................................... 36
Directory entries ...................................................................................................... 36
Contact Types ......................................................................................................... 37
Outgoing identity .................................................................................................... 37
Group ........................................................................................................................ 37
Ringtones ............................................................................................................................ 37
Adding/Editing Entries on the Phone ........................................................................... 38
Adding new entry manually .................................................................................. 38
Adding new entry from call list ............................................................................ 38
Adding current caller ............................................................................................. 38
Sorting entries ......................................................................................................... 38
Editing existing entry .............................................................................................. 39
Deleting an entry ..................................................................................................... 39
Adding/editing entries on the web interface ............................................................... 39
Adding new entry ................................................................................................... 39
Editing an entry ....................................................................................................... 40
Deleting entry on web interface .......................................................................... 42
Dialing from phone directory ........................................................................................... 42
Deleting whole directory .................................................................................................. 42
Importing/Exporting Directory ......................................................................................... 42
External directories .................................................................................................................. 43
LDAP .................................................................................................................................... 43
Contacts .............................................................................................................................. 43
4
Using the phone ............................................................................................................44
Making calls .............................................................................................................................. 44
Selecting identity for current outgoing call ............................................................... 44
Using different audio devices ......................................................................................... 44
Handset .................................................................................................................... 44
Headset .................................................................................................................... 44
Speakerphone ......................................................................................................... 44
Speakerphone and handset or headset ............................................................ 44
Using different dialing methods ...................................................................................... 45
Auto dial .................................................................................................................... 45
Redialing ................................................................................................................... 45
Calling number from call history (missed, received, dialed calls) ................ 45
Calling number from phone directory ................................................................ 45
Speed dialing .......................................................................................................... 45
Calling emergency numbers ................................................................................ 45
Call completion ....................................................................................................... 46
Number guessing (auto completion) ................................................................. 47
Accepting calls ........................................................................................................................ 47
Using different audio devices ....................................................................................... 47
Automatically accepting calls ....................................................................................... 47
Call pick-up from another extension ............................................................................48
Call waiting ........................................................................................................................ 49
Active calls ................................................................................................................................ 49
Hold ..................................................................................................................................... 49
One call on hold ..................................................................................................... 49
Holding multiple calls ........................................................................................... 50
Conference ......................................................................................................................... 51
Initiating a conference ........................................................................................... 51
Conference screen navigation ........................................................................... 51
Speaking to one participant in private .............................................................. 52
Putting one participant on hold .......................................................................... 52
Dropping a participant ...................................................................................... 52
Adding a participant ........................................................................................... 52
Putting the conference on hold .......................................................................... 52
Terminating the conference ............................................................................... 52
Transferring calls ................................................................................................................ 53
Attended transfer .................................................................................................... 53
Blind transfer ........................................................................................................... 53
Call waiting ........................................................................................................................ 53
Terminating calls ...................................................................................................................... 53
5
Missed Calls ............................................................................................................................ 53
Call lists .................................................................................................................................... 54
Rejecting or redirecting incoming calls .............................................................................. 54
Manually ............................................................................................................................... 54
Automatically ....................................................................................................................... 54
Rejecting anonymous calls .............................................................................................. 55
Call forwarding ......................................................................................................................... 55
Making/changing the settings on the phone and turning on call forwarding ......... 56
Turning on forwarding of all calls with a programmable function key ......... 57
Turning off call forwarding ................................................................................................ 57
Configuring the function keys ....................................................................................58
Function keys on snom phones .......................................................................................... 58
Programming the function keys .............................................................................................. 59
Example 1, Extension monitoring and call pick-up ................................................... 60
Example 2, Monitoring calls on-screen ....................................................................... 61
Example 3, Speed dialing ............................................................................................... 62
Example 4, Turning forwarding of all calls on and off ............................................... 63
Customizing the phone settings ................................................................................64
Identities/accounts ................................................................................................................. 64
Configuring new identity/account ............................................................................ 64
Editing an existing identity/account .............................................................................. 66
Assigning ringtones ............................................................................................................... 66
Date and time formats ........................................................................................................... 67
Date .................................................................................................................................... 67
Time ..................................................................................................................................... 67
Time zone ................................................................................................................................. 68
Emergency numbers .............................................................................................................. 68
Language settings of phone and web interface .............................................................. 69
Phone language ................................................................................................................ 69
Web interface language .................................................................................................. 69
Dial tones .............................................................................................................................. 69
Emergency numbers .............................................................................................................. 70
Call forwarding ....................................................................................................................... 70
Call completion ....................................................................................................................... 72
Call waiting .............................................................................................................................. 72
Hiding my caller ID ............................................................................................................. 73
Rejecting anonymous calls .................................................................................................. 73
Number guessing ................................................................................................................... 73
Speed dial .................................................................................................................................74
6
Software update .............................................................................................................75
Manual update ........................................................................................................................ 75
Auto provisioning .................................................................................................................... 75
Troubleshooting .............................................................................................................. 76
Reboot ...................................................................................................................................... 76
Hard reboot ............................................................................................................................. 76
Reset to factory values .......................................................................................................... 76
TFTP Update ........................................................................................................................... 76
Manual initialization ................................................................................................................ 76
Contacting snom Support ................................................................................................... 77
Traces ........................................................................................................................................ 78
Appendix 1 - Display Symbols .............................................................................................. 79
Symbols found in the function key line ............................................................................... 79
Display indications ..................................................................................................................... 81
Appendix 2 - Status Messages ............................................................................................ 83
Appendix 3 - Labeling Function Keys P5-P16 ..................................................................... 84
Appendix 4 - Wall Mounting ..................................................................................................... 85
Appendix 5 - Programmable Functions .................................................................................. 86
Programmable Functions ..................................................................................................... 86
Key Events ............................................................................................................................... 89
Appendix 6 - GNU General Public License ...................................................................... 92
7
snom 760 User Manual
Copyright, Trademarks, GPL, Disclaimers
Copyright, Trademarks, GPL, Legal Disclaimers
© 2013 snom technology Aktiengesellschaft
All Rights Reserved.
snom, the names of snom products, and snom logos are trademarks owned by snom technology AG.
All other product names and names of enterprises are the property of their respective owners.
Product specifications are subject to change without notice.
snom technology AG reserves the right to revise and change this document at any time, without being
obliged to announce such revisions or changes beforehand or after the fact.
Texts, images, and illustrations and their arrangement in this document are subject to the protection of
copyrights and other legal rights worldwide. Their use, reproduction, and transmittal to third parties
without express written permission may result in legal proceedings in the criminal courts as well as civil
courts.
When this document is made available on snom’s web page, snom technology AG gives its permission
to download and print copies of its content for the intended purpose of using it as a manual. No parts
of this document may be altered, modified or used for commercial purposes without the express written
consent of snom technology AG.
Although due care has been taken in the compilation and presentation of the information in this
document, the data upon which it is based may have changed in the meantime. snom therefore
disclaims all warranties and liability for the accurateness, completeness, and currentness of the
information published, except in the case of intention or gross negligence on the part of snom or where
liability arises due to binding legal provisions.
Our firmware includes some source code that may be used and modified by anyone and everyone
under the GNU Public License (GPL) (see Appendix 6 on page 88), provided they, in turn, make it
available to everyone else with the same licensing agreement. Please go to http://www.snom.com/en/
support/download/gpl-quellcode/ for the original GPL license and the source code of components
licensed under GPL and used in snom products.
8
snom 760 User Manual
Safety, Disposal, Cleaning of Product
Important information
Please read the instructions on safety and disposal and on how to set up and use the device before
using it and also give them to other users to read or inform those users of their contents. Save this
manual and do not give the device to third parties without it.
Safety instructions
Follow the instructions in this manual and other applicable documentation of the device.
• If the phone is not supplied with power via an Ethernet cable, use only a power adapter expressly
recommended by snom technology. Other power supplies may damage or destroy the phone,
affect its behavior, or induce noise.
• Avoid placing the cables where people may trip over them or where they may be exposed to
mechanical pressure as this may damage them.
• This device is for indoor use only! NOT FOR OUTDOOR USE!
• Do not install the device in rooms with high humidity (for example, in bathrooms, laundry rooms,
damp basements). Do not immerse the device in water and do not spill or pour liquids of any kind
onto or into the device.
• Do not install the device in surroundings at risk for explosions (paint shops, for example). Do not
use the device if you smell gas or other potentially explosive fumes.
• Do not use the device during thunderstorms. Lightning striking the power grid may cause electric
shocks.
• Warning: The handset contains a magnet, and its earpiece may attract small dangerous objects
such as needles or pins. Please ensure before each use that no such objects are present.
SELV (Safety Extra Low Voltage) compliance
Safety status of Input/Output connections comply with SELV requirements.
Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits
to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and
PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C)
connectors. Use caution when connecting cables.
Standards conformance
This device is CE and FCC-certified and meets European and US health, safety,
and environmental standards.
Unauthorized opening, changing, or modifying the device will cause the warranty to
lapse and may also result in the lapse of the CE and FCC certifications. In case of
malfunction contact authorized service personnel, your seller, or snom.
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snom 760 User Manual
Safety, Disposal, Cleaning of Product
Product specifications
• Safety: IEC 60950-1:2007
• Certifications: FCC Class B, CE Mark
• Power consumption: 4-6 watts (without USB peripherals)
• Power: 5 V DC
• 1 x LAN, 1 x PC: RJ45
• Ethernet: 2 x IEEE 802.3/1 Gigabit switch
• Power over Ethernet: IEEE 802.3af, Class 2
Disposal of the device
This device is subject to European Directive 2002/96/EC and may not be disposed of with
general household garbage.
If you do not know where you may dispose of the device at the end of its lifespan, contact
your municipality, your local waste management provider, or your seller.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the
surface or internal electronics of the device.
10
snom 760 User Manual
Notational Conventions
Notational conventions
Throughout this manual you will see the below-listed symbols and notations, indicating the action you
need to take next.
• Navigation key. The arrows (up, down, left, and right
) are used to navigate in menus and
lists. Depending on the context, they indicate pressing the top, bottom, left, or right edge of the
navigation key or pressing the function keys underneath the display symbols
, , ,
or
, when these symbols are available. Somethimes either method will work.
Press top edge of navigation key
Press bottom edge of navigation key
Press left edge of navigation key
Press right edge of navigation key
• Symbol
: To confirm actions and input. Depending on the context, they indicate pressing the
confirmation key or the function key underneath the display symbol
, when this symbol is
available. Somethimes either method will work.
• Symbol
: To cancel actions and input. Depending on the context, they indicate pressing the
cancel key or the function key underneath the display symbol
, when this symbol is available.
Somethimes either method will work.
Confi rmation
key
Cancellation
key
Navigation
key
• Menu items: Represented by number and title, e.g., "5 Maintenance".
• Sequences of actions to be taken. The character ">" indicates the next step in a sequence of
actions to change a setting or perform a function.
Example 1:
> 1 Preferences > 4 Language > > >
Press the key to open the Settings menu
> 1 Preferences
Next, press the number "1" key on the alphanumeric keypad. Alternatively
press
.
> 4 Language
Next, press the number "4" key on the alphanumeric keypad. Alternatively,
navigate to "4 Language" with the navigation key and press
to open the
list of available languages.
>
Scroll through the list by pressing either the up and down arrows on the
navigation key.
>
Save your selection and return to the previous screen by pressing the
confirmation key.
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snom 760 User Manual
Notational Conventions
>
Press the cancel key briefly to return to previous screens one screen at a
time; press the key for 3 seconds to return to the idle screen.
Example 2: Web interface > Advanced > Behavior > Phone Behavior > Number Guessing >
"On"
Web interface Open the phone‘s web interface (see on how to do it)
> Advanced Click on the item "Advanced" in the menu on the left side of the
window
> Behavior Next, click on the tab labelled "Behavior". The bold lettering of the
title on a tab indicates that its contents are currently visible.
> Phone Behavior Find the section titled "Phone Behavior"
> Number Guessing Find the item "Number Guessing"
> "On"
Click on the radio button
12
snom 760 User Manual
Setting up the Phone
Setting up the phone
Delivery Content
◦ Base phone unit
◦ Footstand
◦ Handset
◦ Handset cord
◦ Ethernet cable
◦ Quick Start Guide
Attaching and detaching the footstand
The footstand can be attached at two different angles: 55° and 33°.
Note: Before attaching the footstand to the phone, plug the long end of the handset
cord into the connector labelled "
" on the back of the phone and place the cord in the
cable guide.
1. Place the top of the grooves on the footstand below the slideguides on the back of the phone.
2. Push the footstand upwards onto the slideguides until they lock in place.
13
snom 760 User Manual
Setting up the Phone
3. Plug the short end of the handset cord into the connector on the handset.
4. Place the phone on an even, horizontal surface.
Rotating the tab of the cradle
The phone is delivered with the tab level with the inner edge of the cradle. If you are going to mount
the phone on a wall, we recommend that you rotate the tab 180°. After rotation, the tip of the tab will
protrude slightly above the edge of the "cradle". The small rectangular hole in the receiver casing fits
perfectly over the now protruding tip, holding the receiver safely in place in the upright position on the
wall.
1. 2.
3.
1. Slide the plastic tab from the cradle (Fig. 1)
2. Rotate the tab 180°.
3. Slide the tab back into the cradle (Fig. 2). The top of the tab now protrudes slightly above the
inner edge of the cradle (Fig. 3), so that it will hold the handset more securely.
The wall mounting instructions are attached at "Appendix 4 - Wall Mounting" on page 85.
14
snom 760 User Manual
Setting up the Phone
Connecting the phone
The phone can be operated with Power over Ethernet (PoE) provided via the network cable or, if PoE is
not avaible in your network, with a 5V DC power adapter.
Optional
Optionnel
Opzionale
Opcional
Optional
Optionnel
Opzionale
Opcional
If no PoE available
Wenn PoE nicht verfügbar
S'il n'y a pas de PoE
Si no se dispone de PoE
Se non disponibile PoE
Not included in delivery
Nicht im Lieferumfang enthalten
Non inclus
Non incluido
Non incluso
USB 2.0
Type/Typ A
Optional
Optionnel
Opzionale
Opcional
• Plug the Ethernet (network) cable into the RJ45 connector labeled “NET”, and plug the other end
into the network side to establish a data link.
• The second RJ45 connector, labeled “PC”, is for daisy-chaining further Ethernet devices without
the need for a second Ethernet connection line.
• If PoE is not available, use a 5V DC power supply (not included in delivery).
Note: Use only a power supply expressly recommended by snom; other power supplies
may damage or destroy the phone, affect its behavior, or induce noise. I
Insert the plug of the power supply into the connector labeled
5V DC
and hook up the plug to
the wall outlet.
USB 2.0
Type/Typ A
15
snom 760 User Manual
Setting up the Phone
Connecting a headset
You can use wired as well as wireless headsets with the phone.
• Wired headsets
If you want to use a wired headset, connect it to the RJ audio jack labeled "
".
Note: If both a wired and a wireless headset are connected to the phone, incoming calls
will go to the wireless headset.
• Wireless headsets
You need a Bluetooth-compatible adapter to use a Bluetooth-compatible headset with your phone.
◦ Connecting the base station of your headset via the snom EHS Adapter
Connect the snom connector of the 7xx adapter cable to the port on the back of the phone, as
shown in Fig. 1 and 2, below.
Note: You need to remove the footstand to gain access to the connector (see
"Attaching and detaching the footstand" on page 12). After you have inserted
the plug, make sure that the cable is lying flat against the bottomshell of the phone
while you are attaching the footstand to the phone. Twisting or curling up the
cable may result in damaging the cable and the wires inside it.
Please refer to the Quick Start Guide of the snom EHS Advanced and the manual of your
wireless headset for further information on how to connect the snom EHS Advanced and the
headset.
Fig. 1 Fig. 2
◦ Connecting the headset to the phone via a Bluetooth-compatible adapter
Insert the adapter into one of the two USB ports of the phone. See also the Quick Start
Guides of the snom USB BT and the snom HS BT or the manual of the third-party headset.
Attention: Starting with firmware version 8.7.2.11, the snom HS BT's parameter will be
the default setting for USB headsets.
16
snom 760 User Manual
Setting up the Phone
- If your phone is running an earlier firmware version, enter the parameters of the snom HS
BT manually on the phone's web interface at > Advanced > Audio > text field of "Audio
parameters". Click on the question mark
?
to look up the parameters.
- If you are using a different headset, whatever the firmware version, enter the parameters of
the headset manually on the phone's web interface at > Advanced > Audio > text field of
"Audio parameters". Click on the question mark
?
to find out which parameters you need
to use for your respective headset.
Initializing and registering the phone
Prerequisites
To be able to use VoIP, you or your company must have:
• A broadband internet connection.
• Access to the internet via a router. This could be a separate device available in various versions
from many different manufacturers or in the form of a router on a server or a PC.
• Account information provided by your network administrator or a VoiP account with a VoIP service
provider who supports the VoIP SIP standard. The phone supports up to 12 VoIP accounts with
one or more VoIP providers.
The registration information received from your Internet service provider or your network administrator
may differ and may contain required and optional data. The required data normally includes:
• Account (usually the phone number). On snom phones, an account is called an "identity".
• Registrar
• Password
User name, authentication name, outbound proxy may also be required. These are settings that can
only be configured on the web interface of the phone after it has been successfully registered. If
your provider or your network provides a mailbox account, that setting is also configured on the web
interface. For more information, see "Identities/accounts" on page 64.
Initialization
snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize.
Note: Normally the initialization is completely automatic, using DHCP. If the phone
cannot discover a DHCP server in the subnet, you will be asked: Are you using DHCP?
If your network does not support DHCP, press
and enter the IP address, netmask, IP
gateway, and DNS server manually. Ask your Internet service provider or your network
administrator for them.
Watch the display and, when asked to, make selections with
and save with .
1. You will be prompted in English to select a language. Use
to select another language, if
applicable, and press to save the highlighted language.
17
snom 760 User Manual
Setting up the Phone
2. Next, you will be prompted in the language of your choice to select a time zone. This affects the
time shown on your display.
◦ Press the function key underneath
to move to the beginning of the next time zone.
◦ Press
to move up or down the list one item at a time.
◦ Press the function key underneath
to show only those time zones where the selected
phone language is spoken.
◦ Press the function key underneath
to show all time zones.
◦ Press
to save the highlighted time zone.
3. Next, you will be prompted to select the tone scheme of a country. This affects the dial tone you
hear when you pick up the receiver. Different countries use different dial tones.
◦ Press
to move up or down the list one item at a time.
◦ Press
to save the highlighted country's tone scheme.
4. The display shows the "Welcome" screen. Press any key to log on.
5. Enter the account number. Save with
.
Note: See "Entering numerals, letters, special characters, and symbols" on page 24 on
how to enter numbers and letters.
6. Enter the registrar. Press
.
7. Enter the password received from your Internet service provider or administrator and press
.
After successful registration you will see the green handset symbol
and the registered account
(identity) in the identity line underneath the date/time bar:
Infobar with date & time
Identity line
Note: If you see the account on the display preceded by one of the symbols / /
and the phone does not work, the server may be down, either for servicing or due to a
malfunction. The registration and initialization should be completed as soon as the server
is up and running again. You may want to check with your administrator or your provider
if nothing happens within a reasonable amount of time.
What to do if initialization and registration are unsuccessful
Your network or your VoIP provider may require more login data than requested by the snom phone
during the initialization and registration process. This data is entered on the web interface of the
phone. Contact your network system administrator or your VoIP provider for more information.
1. When you have received all necessary data, open the phone’s web interface. See "Opening the
web interface" on page 32 for more information.
2. Open Configuration Identity 1 and enter any additional login information you have received from
your provider. See "Identities/accounts" on page 64 for more information.
Note: A number of IP telephony service providers and a number of SIP PBXs require
settings that are different from snom’s standard factory settings. snom’s web page lists
18
snom 760 User Manual
Setting up the Phone
numerous providers and PBXs that have been tested for interoperability with our phones
and specific settings that may be required. Do not change the standard configuration
unless you know what you are doing. Expert help may be required.
Correcting the clock
The phone receives the time and date from your NTP time server. If the time and/or date on the display
are incorrect, you may need to set the correct time zone.
• Changing the settings on the phone and on the web interface: See "Time zone" on page 68.
If the time is still incorrect, there may be a problem with the time server. Contact your network
administrator or your IP provider.
Default formats:
• Time. 24-hour clock, e.g. 17:35. Changing to AM and PM formats: See "Date and time formats"
on page 67.
• Date. US date format MM/DD/YEAR, eg. 11/23/2010. Changing to European format
DD.MM.YEAR, e.g. 23.11.2010: See "Date and time formats" on page 67.
19
snom 760 User Manual
Getting to Know Your Phone
Getting to know your phone
At a glance
The factory settings at a glance:
Handset
microphone
Handset
speaker
Freely programmable LED
keys P1 - P16
• Default setting: Line
• Fast-blinking LED: Incoming call. Press key or to
accept
• Steadily lit LED: In call
• Slow-blinking LED: Call on
hold
Outgoing
identity:
Call LED
• Blinking fast: Incoming call
• Steady light: In call OR
• Missed call. Press to turn
off.
Context-sensitive, programmable
function symbols and function keys
Select outgoing identity, incl. inactive identities
Call lists (missed, received, dialled calls)
Forwarding all calls (on/off)
Status information (call forwarding active, passwords not set,
missed calls, etc.)
Press the function key to activate the function, open the list etc. depicted by the symbol above the key.
i
P1
P2
P3
P4
Alphanumeric
keypad
Display -
idle screen
P5 - P10
P11-P16
Handset
rest tab
Casing
speaker
Labeling keys P5-P16: See
Appendix 3 for instructions.
20
snom 760 User Manual
Getting to Know Your Phone
Star key
a A
• In editing mode:
- Press for one second to change input mode (numerals >
lower case > upper case)
- Press briefl y to type *
• On idle screen: Press for 3 seconds to lock/unlock the
keypad
Pound (hash) key #:
Rescue mode for TFTP update
Adjusting the volume
• of the ringer when the phone is idle or ringing
• of the handset/casing loudspeaker when in a call
Keys with LEDs - key lights up when function is activated:
Muting and unmuting the microphone
Toggling between handsfree and handset mode. Press to dial number and accept calls on
speakerphone.
Headset mode on/off
Audio control keys
Dedicated, customizable function keys:
MWI key with LED
• Lit when message is waiting on mailbox
• Press to listen to message(s)
Turn DND (do not disturb) on/off
Directory
Settings menu
Transfer call
Hold call
• Confi rming, saving actions &
input, and returning to previous
screen
• Accepting calls on speakerphone and in headset mode
• From idle screen: Redial
• Canceling actions & input, and
returning to previous screen
• Terminating calls on speakerphone and in headset & handset modes
• Turning off call LED after
missed call
• From idle screen: Missed
calls
• From idle screen: Selecting
identity for outgoing calls
• In other contexts:
Navigate up/down
• From idle screen
:
Received calls
• In other contexts :
Navigate/space left
• From idle screen :
Missed calls
• In other contexts :
Navigate/space right
Navigation keys
21
snom 760 User Manual
Getting to Know Your Phone
LED indicators
Call indicator
The bright-red LEDs situated around the upper right corner of the phone indicate incoming, ongoing,
held, and missed calls. They will be:
• Blinking rapidly when a call is coming in
• Glowing steadily when dialling, when in a call, and when a call is on hold
• Blinking slowly when there was a missed call
◦ Press
if you wish to turn the LEDs off without viewing the call history .
◦ Viewing the particulars of the missed call:
1. Press the function key underneath
to show the Call History screen. "Missed calls" is
the top item of the list and highlighted.
2. Press
to view missed calls and simultaneously turn off the LED.
Function key LEDs
Depending on the function mapped onto the key, the green or red LEDs on the key will be activated
when the key event occurs. The factory setting is “line”.
Green LEDs will
• blink rapidly when a call is ringing on the line;
• glow steadily when there is an ongoing call on the line;
• blink slowly when a call is on hold on the line
Red LEDs
When other functions are mapped onto the keys, the red LEDs may glow or blink. For example: When
the "extension" function has been mapped onto a key to monitor an extension, the LED will
• blink rapidly when a call is ringing on the extension;
• glow red steadily when the extension is busy.
Message LED
Glowing red when there is a new message on the mailbox.
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Hard keys
Freely programmable function keys with LEDs
These are freely programmable function keys that can be programmed on the Function Keys page of
the phone's web interface, keys P1 - P16. For information on how to map functions onto these keys,
see "Configuring the function keys" on page 58. The factory default setting is "line".
Context-sensitive, programmable function keys
These function keys can be programmed on the "Function Keys" page of the phone's web interface
with a number of key events; these functions will then be available when the phone is in idle mode. For
more information, see "Configuring the function keys" on page 58. For the factory default settings, see
"At a glance" on page 19.
You cannot change the functions that are available when the phone is active, for example when you are
in a call, when the phone is ringing, etc. Depending on the activity, different functions will be available.
Navigation, confirmation, and cancel keys
can be programmed with the key events available in their drop-down menus. See "Configuring the
function keys" on page 58 for further information. Factory settings:
Navigation key
• On idle screen: Press to select identity for outgoing calls
• In other contexts: Moving up and down lists one item/button at a time
• In text fields, press to move the cursor to the left one character at a time.
• On idle screen, press to open list of received calls.
• In text fields, press to move the cursor to the right one character at a time.
• On idle screen, press to open the list of missed calls
• Press to accept calls on speakerphone and in headset mode.
• Press to confirm actions/settings and return to preceding screen.
• Idle screen: Redial.
• Press to terminate calls on speakerphone and in headset and handset modes.
• Press to cancel actions and return to preceding screen.
• Idle screen: Press to turn off LED indicating missed call(s).
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Preprogrammed, variably programmable function keys
The factory settings for these keys are printed on the phone's casing. Other functionalities can be
programmed onto them. See "Configuring the function keys" on page 58 for more information.
Message key with LED
• Lit when new message is waiting on mailbox
• Press to retrieve messages
Turn "do not disturb" (DND) mode on and off. In DND mode incoming calls do not ring;
callers hear the busy signal.
Exception: Phone numbers on your directory's VIP list (see Contact
Types)
Press key to turn DND on and off. When it is on, you'll see the DND symbol on the
display.
Phone directory. See "Directories" on page 36 for further information.
Settings menu. See "Settings" on page 28 for further information.
Transfer key. See "Transferring calls" on page 53 for further information.
Hold key. See "Hold" on page 49 for further information.
Audio Control Keys
Press the right or left edge of the key to adjust the volume
• of the ringer when the phone is idle or ringing
• of microphone/loudspeaker when in call
Keys with LEDs. The key lights up when the function is activated:
Muting and unmuting the microphone
• Toggling between handsfree and handset mode
• Dialing numbers on speakerphone
• Accepting calls on speakersphone
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Toggling between headset and handset modes.
Note: Handset mode overrides headset mode. When the handset is picked up, the
LED of the headset key will turn off, indicating that you can now use only the handset
for the call. The phone will return to headset mode when the handset is placed in the
cradle; the LED lights up again.
Alphanumeric Keypad
Input modes and navigation
Directories, call lists,
contact list, favorites
Input modes:
123: Numerals
abc: Small letters
ABC: Capital letters
Delete character to
the left of the cursor
Current input mode:
Next input mode:
Redial
Move cursor to the left
Move cursor to the right
:
:
Changing input mode:
Press any key on the alphanumeric keypad or pick up handset to open the "Enter Number" screen.
The current input mode is indicated in the information line. Press the left function key underneath the
display to switch to the input mode indicated by the symbol directly above it in the function key line.
Text in Information Line
= current input mode
Press function key to switch to input mode
indicated by symbol in Function Key Line
123
abc
ABC
Entering numerals, letters, special characters, and symbols
When entering letters and special characters, pause briefly after each character until the cursor has
moved forward so that you won't write over the last character you entered. Pausing is not necessary
when entering numerals.
Numerals. In numeral mode, press the respective number key to type the number printed on the key.
Letters. When in input modes small and capital letters, press the alphanumeric key with the respective
letter one, two, three, or four times quickly to type the first, second, third, or fourth letter printed on the
key. Pause briefly after each letter.
Example: In small letter mode, press the "2" key once to type an "a", twice to type a "b",
and three times to type a "c".
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Letters with accents and umlauts. When in input modes small and capital letters, press the
alphanumeric key with the basic form of the respective letter as many times as necessary. Pause briefly
after each letter. Available letters with accents and umlauts depend on the phone's language setting.
Example: If the phone language is German, press key "2" four times to type "ä".
Entering special characters and symbols. In input modes small and capital letters, press keys "0"
and "1" one or more times quickly. Pause briefly after each character or symbol.
• Period. Press "1" once.
• Space ("˽"). Press "0" once.
• Underscore ("_"). Press "0" twice.
• Special characters listed in the table. Press "1" as many times as indicated.
1x . 2x + 3x @ 4x 1 5x : 6x ,
7x ? 8x ! 9x - 10 x _ 11x / 12x \ 13x (
14x ) 15x ; 16x & 17x % 18x * 19x #
20x < 21x = 22x > 23x $ 24x [ 25x ]
Display layout
Infobar
Confi gured
identities
Status line
Function key line
Context area
When active
Context-sensitive function key symbols
In idle mode
Idle Mode
In idle mode, the display presents the following information:
Info bar: Date and time.
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Context area: Configured identities.
Outgoing identity
• The current outgoing identity is indicated by the lighter line and the green box with
the handset symbol:
. When you call someone, this
is your identity for the call.
• Select a different identity for the next call by pressing
on the navigation key.
Active identity
• Can be called
• Can be selected as the outgoing identity for making calls by pressing
on the
navigation key.
Identity not properly registered.
Identity trying to register.
Identities can be unregistered without removing the registration settings by changing
their status to "inactive" on the phone's web interface. Inactive identities are not
displayed on the idle screen. They cannot be called or selected as the outgoing identity.
To reregister the identity, open the phone's web interface > Configuration Identity (1-
12).
1. Change the "Identity active" setting to "on".
2. Click on "Re-Register".
3. Click on "Save".
For information on configuring new identities or modifying existing ones, see "Identities/accounts" on
page 64.
Status bar
Any of numerous messages concerning the current status of the phone might be displayed in this bar,
for example the availability of a firmware update, a reboot being required, etc. If there is more than
one current status message at any one time, the one with the highest priority will be shown. For a
comprehensive list in descending order of priority, see Appendix 1.
Two of the most common status messages you will see in idle mode are:
• The text "CFwd:" and the phone number calls will be forwarded to when call forwarding (when busy
or no answer) is activated. When there are missed calls, this information is replaced by the missed
calls information.
• The warnings "HTTP Password not set" and "HTTP Password not set". They can be turned off by
either setting the passwords or turning them off manually.
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Deleting status messages:
◦ Messages will be deleted automatically when the underlying cause is removed, i.e., call
forwarding is turned off, HTTP password is set, etc.
◦ Manually: Press
, if the button is available, or > 6 Information > 1 Status info to
open the "Status info" screen. Use
/ to select an item from the list and press
Del
to
delete
Function key line
The symbols on the buttons in this line depict the functions that can be activated by pressing the
function key underneath the respective symbol. See for a complete list. The factory defaults are:
Outgoing Identity screen: Displays the complete URIs of all active identities.
Call lists (missed, received, and dialed calls). See "Call lists" on page 54.
Forwarding all calls (on/off). See "Call forwarding" on page 55 and 70.
Phone's IP address and URL of snom's web page
Displaying all currently available status messages. This key is available whenever a
status message becomes newly available even when a different function is mapped onto
the far-right context-sensitive function key underneath the display.
Press the key to display the status messages; press DEL to delete the highlighted
status message. When all messages have been deleted, the symbol will disappear from
the function key line; the message in the status line will also disappear.
If you have mapped (programmed) a different function onto the key, that function is now
available on this key again. If you have mapped the "Status messages" function onto
the key, the key will remain blank until a new status message becomes available or until
a reboot when all current status messages will be displayed anew.
When the phone is active
The display will inform you of any activity the phone is engaged in. This information is presented in the
form of text or symbols or both.
Info bar: Name of current activity and time.
Context area: Depending on the activity, this area will contain symbols (incoming call ringing,
outgoing call ringing, etc.) and text like the phone number calling, the extension number being called,
conference partners, etc.
Status bar
In editing modes (i.e., when dialing or editing directory entries), the current editing mode (i.e., numerals,
small letters, or capital letters) is shown preceding the status message, if any (see ):
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Function key line
Depending on the current activity of the phone, the key function key line will present various functions
that can be activated by pressing the function key underneath the respective symbol. See "Appendix
1 - Display Symbols" on page 79 for a list of available functions.
Settings
A comparatively small number of settings can be adjusted on the phone; many more are available on
the phone's web interface.
Phone settings
Press to open the settings menu on the display. To open submenus and settings, press its
number on the alphanumeric keypad.
1
Preferences
1
Time Zone
2
Tone Scheme
3
Ringer
4
Language
5
Display
2
Call Features
1
Call Forwarding
1
Forward all
2 Forward
when busy
3
Fwd after timeout
2
Outgoing Calls
1
Auto Dial
1 Backlight
on activity
2 Number
Guessing
2 Backlight
when idle
3
Call Completion
4 Hide own
outgoing ID
3
Incoming Calls
1
Reject anonymous
2
Call Waiting
3 Auto Answer
Indication
4
Auto Answer Type
3
Identity
1 Outgoing
Identity
2
Reregister
3
Edit
4
Logoff
5
Logoff all
4
Network
1
IP Setting
2
Webserver
1
Webserver Type
2
HTTP Admin
3
HTTP Password
3
Reset VLAN
3
VLAN
1
VLAN ID (0-4095)
2 VLAN Priority
(0-7)
3
Switch off WLAN
4
WLAN
1 Scan WLAN
networks
2
Enter SSID
5
Maintenance
1
System Info
2
User Mode
3
Reboot
5
Change PIN
3
Help
4
Reset Values
6
Information
1
Status Info
2
System Info
In administrator mode
3
Maintenance
1
System Info
2 Administrator
Mode
4
Change PIN
3
Reboot
4
Information
1
Status Info
2
System Info
3
Help
In user mode
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The submenus and the settings shaded black and gray are not available when the phone is running
in user mode. The factory setting is administrator mode. For more information on user/administrator
modes, see "User mode/administrator mode" on page 34.
Note: When the phone is in administrator mode and the Maintenance menu is on the
display, pressing key 2
2
ABC
will switch the phone to user mode.
When the phone is in user mode and the Maintenance menu is on the display, press key 2
2
ABC
to switch the phone to administrator mode. You will be asked for the administrator
password. The default administrator password is 0000 (4 x zero).
Most of the individual settings are described elsewhere in this manual: See "Using the phone" on page
44 and "Customizing the phone settings" on page 64.
Adjusting the backlight
The display's backlight can be adjusted separately for the times when the phone is active and when the
phone is idle. Lowering backlight intensity lowers the energy consumption of the phone.
Adjusting the backlight for active states
1. Press
.
2. Press 1 Preferences.
3. Press 5 Display.
4. Press 1 Backlight on activity.
5. Press right or left arrow on the navigation key to increase (
) or decrease ( ) the backlight's
intensity.
Adjusting the backlight for the idle phone
The backlight for times when the phone is idle can be turned off completely by reducing the intensity to
one vertical bar. The phone will switch to the backlight's idle setting when there has been no activity for
the number of seconds specified on the phone's web interface.
Adjusting the intensity:
1. Press
.
2. Press 1 Preferences.
3. Press 5 Display.
4. Press 2 Backlight when idle.